The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Dudley region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 8 4 -
Rank change year-on-year
-4 -
Contract jobs citing Service Delivery 5 1 0
As % of all contract IT jobs located in Dudley 27.78% 14.29% -
As % of the Processes & Methodologies category 31.25% 20.00% -
Number of daily rates quoted 4 0 0
Average daily rate
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£125 - -
UK excluding London average daily rate £375 £353 £350
% change year-on-year
+6.38% +0.71%
Number of hourly rates quoted 0 1 0
Average hourly rate - £13.00 -
UK excluding London average hourly rate £20.00 £12.49 £15.00
% change year-on-year
+60.12% -16.73%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Dudley region.

Processes & Methodologies Category
Dudley
Contract IT job ads with a match in the
Processes & Methodologies category
16 5 1
As % of all contract IT jobs located in Dudley 88.89% 71.43% 50.00%
Number of daily rates quoted 8 4 0
Average daily rate £125 £251 -
Average daily rate % change year-on-year
-50.22% -
UK excluding London average daily rate £388 £375 £360
% change year-on-year
+3.33% +4.16%
Number of hourly rates quoted 1 1 0
Average hourly rate £22.50 £13.00 -
Average hourly rate % change year-on-year
+73.07% -
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in Dudley

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Dudley region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Dudley

Service Delivery
Daily Rate Trend in Dudley

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Dudley region.

Service Delivery Daily Rate Trend in Dudley

Service Delivery
Hourly Rate Trend in Dudley

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Dudley region.

Service Delivery Hourly Rate Trend in Dudley

Service Delivery
Top 16 Related IT Skills in Dudley

For the 6 months to 4 May 2015, IT contractor jobs across the Dudley region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 5 (100.00%) SLA
1 5 (100.00%) Analytical Skills
2 4 (80.00%) Windows 7
2 4 (80.00%) Microsoft
2 4 (80.00%) HP
2 4 (80.00%) Dell
2 4 (80.00%) MS Office
2 4 (80.00%) Windows
2 4 (80.00%) Windows XP
3 2 (40.00%) ITSM
3 2 (40.00%) Service Management
3 2 (40.00%) ITIL
4 1 (20.00%) Configuration Management
4 1 (20.00%) Change Management
4 1 (20.00%) Statistics
4 1 (20.00%) Management Information System

Service Delivery
Top Related IT Skills in Dudley by Category

For the 6 months to 4 May 2015, IT contractor jobs across the Dudley region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Office
Job Titles
1 5 (100.00%) Analyst
2 3 (60.00%) Support Analyst
2 3 (60.00%) Service Analyst
2 3 (60.00%) Service Desk Analyst
2 3 (60.00%) IT Support Analyst
2 3 (60.00%) IT Support
3 2 (40.00%) Desktop Analyst
Miscellaneous
1 5 (100.00%) Analytical Skills
2 1 (20.00%) Statistics
2 1 (20.00%) Management Information System
Operating Systems
1 4 (80.00%) Windows 7
1 4 (80.00%) Windows
1 4 (80.00%) Windows XP
Processes & Methodologies
1 2 (40.00%) ITSM
1 2 (40.00%) Service Management
1 2 (40.00%) ITIL
2 1 (20.00%) Configuration Management
2 1 (20.00%) Change Management
Quality Assurance & Compliance
1 5 (100.00%) SLA
Vendors
1 4 (80.00%) Microsoft
1 4 (80.00%) HP
1 4 (80.00%) Dell