The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 93 - -
Rank change year-on-year
- 0
Contract jobs citing Cisco ICM 3 0 0
As % of all contract IT jobs located in the East Midlands 0.19% - -
As % of the Communications & Networking category 1.46% - -
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 - -
UK excluding London average daily rate £333 £300 £225
% change year-on-year
+10.83% +33.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the East Midlands region.

Communications & Networking Category
East Midlands
Contract IT job ads with a match in the
Communications & Networking category
205 204 193
As % of all contract IT jobs located in the East Midlands 13.07% 12.47% 12.25%
Number of daily rates quoted 93 103 93
Average daily rate £400 £275 £325
Average daily rate % change year-on-year
+45.45% -15.38%
90% offered a daily rate of more than £279 £200 £225
10% offered a daily rate of more than £487 £400 £400
UK excluding London average daily rate £347 £325 £333
% change year-on-year
+6.91% -2.25%
Number of hourly rates quoted 21 18 19
Average hourly rate £20.00 £13.00 £17.50
Average hourly rate % change year-on-year
+53.84% -25.71%
90% offered a hourly rate of more than £10.07 £11.00 £11.38
10% offered a hourly rate of more than £27.30 £20.25 £45.00
UK excluding London average hourly rate £22.50 £22.50 £22.50

Cisco ICM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the East Midlands region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the East Midlands

Cisco ICM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the East Midlands region.

Cisco ICM Daily Rate Trend in the East Midlands

Cisco ICM
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the East Midlands region over the 3 months to 23 September 2014.

Cisco ICM Daily Rate Histogram in the East Midlands

Cisco ICM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the East Midlands region.

Cisco ICM Hourly Rate Trend in the East Midlands

Cisco ICM
Top 16 Related IT Skills in the East Midlands

For the 6 months to 23 September 2014, IT contractor jobs across the East Midlands region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 4 (100.00%) Cisco
1 4 (100.00%) Avaya
2 3 (75.00%) VXML
2 3 (75.00%) HP
2 3 (75.00%) ITIL
2 3 (75.00%) ISDN
2 3 (75.00%) Contact Management
2 3 (75.00%) Change Control
2 3 (75.00%) Cisco CUCM
2 3 (75.00%) Cisco ICM Scripting
3 2 (50.00%) Finance
4 1 (25.00%) Banking
4 1 (25.00%) Degree
4 1 (25.00%) IVR
4 1 (25.00%) Convergys
4 1 (25.00%) Telecoms

Cisco ICM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 23 September 2014, IT contractor jobs across the East Midlands region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 3 (75.00%) ISDN
General
1 2 (50.00%) Finance
2 1 (25.00%) Banking
2 1 (25.00%) Telecoms
Job Titles
1 2 (50.00%) Cisco Engineer
1 2 (50.00%) Voice Engineer
Libraries, Frameworks & Software Standards
1 3 (75.00%) VXML
Miscellaneous
1 1 (25.00%) IVR
Processes & Methodologies
1 3 (75.00%) ITIL
1 3 (75.00%) Contact Management
1 3 (75.00%) Change Control
1 3 (75.00%) Cisco ICM Scripting
Qualifications
1 1 (25.00%) Degree
Systems Management
1 3 (75.00%) Cisco CUCM
Vendors
1 4 (100.00%) Cisco
1 4 (100.00%) Avaya
2 3 (75.00%) HP
3 1 (25.00%) Convergys
Nottingham, Nottinghamshire
Austin Fraser
Rate: NEG
Posted: Yesterday