The first table below looks at the demand for Cisco ICM skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Cisco Intelligent Contact Management (ICM)
Rank 89 86 -
Rank change year-on-year
-3 -
Contract jobs citing Cisco ICM 6 1 0
As % of all contract IT jobs located in the East Midlands 0.37% 0.077% -
As % of the Communications & Networking category 3.66% 0.54% -
Number of daily rates quoted 1 1 0
Average daily rate £400 £140 -
Average daily rate % change year-on-year
+185.71% -
UK excluding London average daily rate £400 £140 £305
% change year-on-year
+185.71% -54.09%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Communications & Networking Category
East Midlands
Contract IT job ads with a match in the
Communications & Networking category
164 185 196
As % of all contract IT jobs located in the East Midlands 10.17% 14.33% 13.82%
Number of daily rates quoted 50 88 86
Average daily rate £350 £325 £315
Average daily rate % change year-on-year
+7.69% +3.17%
90% offered a daily rate of more than £125 £250 £165
10% offered a daily rate of more than £530 £400 £450
UK excluding London average daily rate £338 £310 £325
% change year-on-year
+8.87% -4.61%
Number of hourly rates quoted 26 22 31
Average hourly rate £16.00 £27.50 £44.00
Average hourly rate % change year-on-year
-41.81% -37.50%
90% offered a hourly rate of more than £10.00 £13.10 £11.21
10% offered a hourly rate of more than £24.51 £32.30 £57.50
UK excluding London average hourly rate £20.50 £22.50 £29.50
% change year-on-year
-8.88% -23.72%
Cisco ICM
England

Cisco ICM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the East Midlands region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the East Midlands

Cisco ICM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the East Midlands region.

Cisco ICM Daily Rate Trend in the East Midlands

Cisco ICM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the East Midlands region.

Cisco ICM Hourly Rate Trend in the East Midlands

Cisco ICM
Top 7 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 6 (100.00%) Cisco
2 4 (66.67%) VXML
3 2 (33.33%) Telecoms
3 2 (33.33%) Banking
4 1 (16.67%) IVR
4 1 (16.67%) Convergys
4 1 (16.67%) Avaya

Cisco ICM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

General
1 2 (33.33%) Telecoms
1 2 (33.33%) Banking
Job Titles
1 6 (100.00%) Voice Engineer
2 1 (16.67%) Cisco Engineer
2 1 (16.67%) Cisco Voice Engineer
Libraries, Frameworks & Software Standards
1 4 (66.67%) VXML
Miscellaneous
1 1 (16.67%) IVR
Vendors
1 6 (100.00%) Cisco
2 1 (16.67%) Convergys
2 1 (16.67%) Avaya