The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Desktop Support
Rank 63 82 63
Rank change year-on-year
+19 -19
Contract jobs requiring a Desktop Support 21 3 20
As % of all contract IT jobs located in the East Midlands 1.652% 0.219% 1.475%
As % of the Job Titles category 1.812% 0.235% 1.585%
Number of daily rates quoted 3 0 3
Average daily rate £115 - £120
90% offered a daily rate of more than £87 - £96
10% offered a daily rate of more than £143 - £174
UK excluding London average daily rate £144 £138 £170
% change year-on-year
+4.54% -19.11%
Number of hourly rates quoted 12 2 9
Average hourly rate £13.00 £13.75 £14.00
Average hourly rate % change year-on-year
-5.45% -1.78%
90% offered a hourly rate of more than £11.76 £12.75 £10.71
10% offered a hourly rate of more than £15.35 £14.75 £39.20
UK excluding London average hourly rate £14.00 £15.00 £14.25
% change year-on-year
-6.66% +5.26%
All Job Titles
East Midlands
Contract IT job ads with a match in the
Job Titles category
1159 1278 1262
As % of all contract IT jobs located in the East Midlands 91.19% 93.49% 93.07%
Number of daily rates quoted 523 644 496
Average daily rate £325 £325 £350
Average daily rate % change year-on-year
- -7.14%
90% offered a daily rate of more than £225 £179 £185
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 130 96 129
Average hourly rate £14.00 £13.50 £21.00
Average hourly rate % change year-on-year
+3.70% -35.71%
90% offered a hourly rate of more than £10.50 £8.50 £10.50
10% offered a hourly rate of more than £32.90 £34.00 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the East Midlands region as a proportion of the total demand within the Job Titles category.

East Midlands Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East Midlands region.

East Midlands Desktop Support Daily Rate Trend

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East Midlands region.

East Midlands Desktop Support Hourly Rate Trend

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Nottinghamshire +1 7 - -
Leicestershire - 7 £115 -
Derbyshire +14 3 - -
Northamptonshire - 3 £150 -
Lincolnshire +3 2 £80 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 31 (83.78%) Windows
2 22 (59.46%) Windows XP
2 22 (59.46%) Active Directory
3 16 (43.24%) Microsoft
3 16 (43.24%) Windows 7
4 10 (27.03%) MS Office
5 8 (21.62%) MS Excel
5 8 (21.62%) Citrix
5 8 (21.62%) Microsoft Certification
6 6 (16.22%) Lotus Notes
6 6 (16.22%) Lotus
6 6 (16.22%) Security Cleared
7 4 (10.81%) MCSE
7 4 (10.81%) Windows 2000
7 4 (10.81%) MCP
7 4 (10.81%) LAN
7 4 (10.81%) WAN
8 3 (8.108%) Unified Communications
8 3 (8.108%) DHCP
8 3 (8.108%) Windows NT
8 3 (8.108%) ITIL
8 3 (8.108%) TCP/IP
8 3 (8.108%) DNS
8 3 (8.108%) SLA
8 3 (8.108%) Windows Server 2003
8 3 (8.108%) Data Security
8 3 (8.108%) Local Government
8 3 (8.108%) SC Cleared
9 2 (5.405%) BC Cleared
9 2 (5.405%) DV Cleared

Desktop Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (16.22%) Lotus Notes
2 2 (5.405%) Exchange Server 2007
2 2 (5.405%) MS Exchange
2 2 (5.405%) Lync
3 1 (2.703%) Exchange Server 2003
Applications
1 10 (27.03%) MS Office
2 8 (21.62%) MS Excel
Communications & Networking
1 4 (10.81%) LAN
1 4 (10.81%) WAN
2 3 (8.108%) Unified Communications
2 3 (8.108%) DHCP
2 3 (8.108%) TCP/IP
2 3 (8.108%) DNS
3 2 (5.405%) VLAN
4 1 (2.703%) Ethernet
4 1 (2.703%) Intranet
4 1 (2.703%) Internet
4 1 (2.703%) Extranet
4 1 (2.703%) 3G
4 1 (2.703%) Wireless
General
1 3 (8.108%) Local Government
2 1 (2.703%) Telecoms
2 1 (2.703%) Manufacturing
2 1 (2.703%) Publishing
2 1 (2.703%) Games
Operating Systems
1 31 (83.78%) Windows
2 22 (59.46%) Windows XP
3 16 (43.24%) Windows 7
4 4 (10.81%) Windows 2000
5 3 (8.108%) Windows NT
5 3 (8.108%) Windows Server 2003
6 2 (5.405%) Windows Server 2008
7 1 (2.703%) Windows Vista
Processes & Methodologies
1 3 (8.108%) ITIL
1 3 (8.108%) Data Security
2 2 (5.405%) Asset Management
2 2 (5.405%) Information Security
3 1 (2.703%) ITSM
3 1 (2.703%) ISMS
Qualifications
1 8 (21.62%) Microsoft Certification
2 6 (16.22%) Security Cleared
3 4 (10.81%) MCSE
3 4 (10.81%) MCP
4 3 (8.108%) SC Cleared
5 2 (5.405%) BC Cleared
5 2 (5.405%) DV Cleared
6 1 (2.703%) MCSA
Quality Assurance & Compliance
1 3 (8.108%) SLA
2 1 (2.703%) Sarbanes-Oxley
System Software
1 22 (59.46%) Active Directory
2 1 (2.703%) XenApp
Systems Management
1 1 (2.703%) WSUS
1 1 (2.703%) SCCM
Vendors
1 16 (43.24%) Microsoft
2 8 (21.62%) Citrix
3 6 (16.22%) Lotus
4 1 (2.703%) SAP
4 1 (2.703%) Remedy
4 1 (2.703%) Cisco
4 1 (2.703%) Peregrine
4 1 (2.703%) Wyse
4 1 (2.703%) Apple