The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 94 70 66
Rank change year-on-year
-24 -4
Contract jobs requiring a Desktop Support 7 21 21
As % of all contract IT jobs located in the East Midlands 0.43% 1.41% 1.66%
As % of the Job Titles category 0.45% 1.51% 1.82%
Number of daily rates quoted 2 2 3
Average daily rate
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£225 £183 £115
Average daily rate % change year-on-year
+23.28% +58.69%
90% offered a daily rate of more than £195 £169 £87
10% offered a daily rate of more than £255 £197 £143
UK excluding London average daily rate £165 £165 £140
% change year-on-year
- +17.85%
Number of hourly rates quoted 5 14 12
Average hourly rate £13.50 £14.00 £13.00
Average hourly rate % change year-on-year
-3.57% +7.69%
90% offered a hourly rate of more than £11.10 £11.00 £11.76
10% offered a hourly rate of more than £20.50 £17.80 £15.35
UK excluding London average hourly rate £14.50 £16.00 £14.00
% change year-on-year
-9.37% +14.28%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1545 1395 1156
As % of all contract IT jobs located in the East Midlands 93.92% 93.94% 91.53%
Number of daily rates quoted 887 690 521
Average daily rate £375 £325 £325
Average daily rate % change year-on-year
+15.38% -
90% offered a daily rate of more than £225 £200 £225
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 79 142 132
Average hourly rate £13.25 £14.00 £14.00
Average hourly rate % change year-on-year
-5.35% -
90% offered a hourly rate of more than £10.44 £10.00 £10.29
10% offered a hourly rate of more than £19.25 £45.00 £33.00
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Desktop Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East Midlands

Desktop Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East Midlands region.

Desktop Support Daily Rate Trend in the East Midlands

Desktop Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East Midlands region.

Desktop Support Hourly Rate Trend in the East Midlands

Desktop Support
Hourly Rate Histogram in the East Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the East Midlands region over the 3 months to 22 May 2015.

Desktop Support Hourly Rate Histogram in the East Midlands

Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +1 4 £225 -
Leicestershire -2 1 - -
Lincolnshire -2 1 - -
Nottinghamshire -13 1 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 May 2015, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 21 (80.77%) Windows
2 12 (46.15%) Windows 7
3 11 (42.31%) LAN
3 11 (42.31%) Active Directory
4 10 (38.46%) Microsoft
4 10 (38.46%) MS Office
5 6 (23.08%) Problem Management
5 6 (23.08%) WAN
6 5 (19.23%) Firewall
6 5 (19.23%) Blackberry
6 5 (19.23%) Blackberry Enterprise Server
6 5 (19.23%) Windows XP
7 4 (15.38%) Change Management
8 3 (11.54%) SC Cleared
8 3 (11.54%) Security Cleared
8 3 (11.54%) Windows 2000 Server
8 3 (11.54%) Windows Server 2003
8 3 (11.54%) ITIL
8 3 (11.54%) MS Excel
9 2 (7.69%) MS Exchange
9 2 (7.69%) DHCP
9 2 (7.69%) DNS
9 2 (7.69%) SCCM
9 2 (7.69%) Windows 8
9 2 (7.69%) Windows Server 2008
10 1 (3.85%) Kalman Filter
10 1 (3.85%) Cisco
10 1 (3.85%) VPN
10 1 (3.85%) VoIP
10 1 (3.85%) C

Desktop Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 May 2015, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) Blackberry Enterprise Server
2 2 (7.69%) MS Exchange
3 1 (3.85%) Exchange Server 2010
3 1 (3.85%) Exchange Server 2007
Applications
1 10 (38.46%) MS Office
2 3 (11.54%) MS Excel
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 11 (42.31%) LAN
2 6 (23.08%) WAN
3 5 (19.23%) Firewall
4 2 (7.69%) DHCP
4 2 (7.69%) DNS
5 1 (3.85%) VPN
5 1 (3.85%) VoIP
5 1 (3.85%) Internet
5 1 (3.85%) Asterisk PBX
5 1 (3.85%) VLAN
Database & Business Intelligence
1 1 (3.85%) SQL Server
General
1 1 (3.85%) Law
1 1 (3.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
1 1 (3.85%) X-Windows
Miscellaneous
1 5 (19.23%) Blackberry
2 1 (3.85%) Foreign Exchange (FX)
2 1 (3.85%) iPhone
2 1 (3.85%) Mathematics
Operating Systems
1 21 (80.77%) Windows
2 12 (46.15%) Windows 7
3 5 (19.23%) Windows XP
4 3 (11.54%) Windows 2000 Server
4 3 (11.54%) Windows Server 2003
5 2 (7.69%) Windows 8
5 2 (7.69%) Windows Server 2008
6 1 (3.85%) Apple iOS
Processes & Methodologies
1 6 (23.08%) Problem Management
2 4 (15.38%) Change Management
3 3 (11.54%) ITIL
4 1 (3.85%) Kalman Filter
4 1 (3.85%) Migration
4 1 (3.85%) Stakeholder Management
4 1 (3.85%) ITIL V3
4 1 (3.85%) Incident Management
4 1 (3.85%) Service Management
Programming Languages
1 1 (3.85%) C
1 1 (3.85%) SQL
Qualifications
1 3 (11.54%) SC Cleared
1 3 (11.54%) Security Cleared
2 1 (3.85%) Dell Certification
2 1 (3.85%) DCSE
System Software
1 11 (42.31%) Active Directory
2 1 (3.85%) XenApp
2 1 (3.85%) XenServer
2 1 (3.85%) vSphere
Systems Management
1 2 (7.69%) SCCM
2 1 (3.85%) WSUS
Vendors
1 10 (38.46%) Microsoft
2 1 (3.85%) Cisco
2 1 (3.85%) McAfee
2 1 (3.85%) HP
2 1 (3.85%) Dell
2 1 (3.85%) Citrix
2 1 (3.85%) VMware
2 1 (3.85%) Veeam
2 1 (3.85%) Lumension