The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 74 83 76
Rank change year-on-year
+9 -7
Contract jobs requiring a Desktop Support 16 9 9
As % of all contract IT jobs located in the East Midlands 1.06% 0.56% 0.60%
As % of the Job Titles category 1.13% 0.60% 0.64%
Number of daily rates quoted 3 1 3
Average daily rate
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£120 £163 £140
Average daily rate % change year-on-year
-26.15% +16.07%
90% offered a daily rate of more than £116 £163 £116
10% offered a daily rate of more than £184 £163 £168
UK excluding London average daily rate £155 £170 £140
% change year-on-year
-8.82% +21.42%
Number of hourly rates quoted 2 5 4
Average hourly rate £15.25 £16.00 £13.45
Average hourly rate % change year-on-year
-4.68% +19.00%
90% offered a hourly rate of more than £13.45 £11.20 £11.25
10% offered a hourly rate of more than £17.05 £21.00 £14.67
UK excluding London average hourly rate £15.50 £15.50 £14.50
% change year-on-year
- +6.89%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1420 1493 1410
As % of all contract IT jobs located in the East Midlands 94.41% 92.68% 93.63%
Number of daily rates quoted 725 756 647
Average daily rate £350 £325 £338
Average daily rate % change year-on-year
+7.69% -3.70%
90% offered a daily rate of more than £200 £140 £210
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 108 95 114
Average hourly rate £13.50 £19.00 £19.00
Average hourly rate % change year-on-year
-28.94% -
90% offered a hourly rate of more than £9.94 £10.25 £10.50
10% offered a hourly rate of more than £37.50 £36.50 £50.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Desktop Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East Midlands

Desktop Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East Midlands region.

Desktop Support Daily Rate Trend in the East Midlands

Desktop Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East Midlands region.

Desktop Support Hourly Rate Trend in the East Midlands

Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +4 7 £118 -
Nottinghamshire +14 6 - -
Lincolnshire +8 2 £200 -
Leicestershire +4 1 - -
Derbyshire - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 August 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 28 (75.68%) Windows
2 25 (67.57%) Active Directory
3 20 (54.05%) Windows XP
4 14 (37.84%) MS Office
4 14 (37.84%) Windows 7
5 11 (29.73%) LAN
5 11 (29.73%) WAN
5 11 (29.73%) Blackberry
6 10 (27.03%) Blackberry Enterprise Server
6 10 (27.03%) MS Excel
7 9 (24.32%) Microsoft
7 9 (24.32%) Windows Server 2003
8 7 (18.92%) ITIL
9 6 (16.22%) Firewall
9 6 (16.22%) Windows 2000 Server
10 4 (10.81%) Windows Vista
10 4 (10.81%) Wireless
10 4 (10.81%) Exchange Server 2003
10 4 (10.81%) MS Exchange
11 3 (8.11%) SLA
11 3 (8.11%) Citrix
11 3 (8.11%) Security Cleared
11 3 (8.11%) Windows Server 2008
12 2 (5.41%) SC Cleared
12 2 (5.41%) Application Packaging
12 2 (5.41%) Exchange Server 2010
12 2 (5.41%) Symantec Endpoint Protection
12 2 (5.41%) HP
12 2 (5.41%) Symantec
12 2 (5.41%) Norton AntiVirus

Desktop Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 August 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.03%) Blackberry Enterprise Server
2 4 (10.81%) Exchange Server 2003
2 4 (10.81%) MS Exchange
3 2 (5.41%) Exchange Server 2010
3 2 (5.41%) IBM Notes
4 1 (2.70%) Exchange Server 2007
Applications
1 14 (37.84%) MS Office
2 10 (27.03%) MS Excel
3 2 (5.41%) AutoCAD
3 2 (5.41%) Pro/ENGINEER
4 1 (2.70%) MS PowerPoint
Communications & Networking
1 11 (29.73%) LAN
1 11 (29.73%) WAN
2 6 (16.22%) Firewall
3 4 (10.81%) Wireless
4 2 (5.41%) TCP/IP
4 2 (5.41%) VPN
4 2 (5.41%) DNS
5 1 (2.70%) DHCP
5 1 (2.70%) FTP
Development Applications
1 2 (5.41%) Toad
Libraries, Frameworks & Software Standards
1 2 (5.41%) Application Packaging
Miscellaneous
1 11 (29.73%) Blackberry
2 1 (2.70%) Management Information System
2 1 (2.70%) PDA
2 1 (2.70%) Thin Client
2 1 (2.70%) Fat Client
Operating Systems
1 28 (75.68%) Windows
2 20 (54.05%) Windows XP
3 14 (37.84%) Windows 7
4 9 (24.32%) Windows Server 2003
5 6 (16.22%) Windows 2000 Server
6 4 (10.81%) Windows Vista
7 3 (8.11%) Windows Server 2008
8 2 (5.41%) Windows 2000
Processes & Methodologies
1 7 (18.92%) ITIL
2 2 (5.41%) Migration
3 1 (2.70%) Service Management
3 1 (2.70%) Service Delivery
3 1 (2.70%) Information Security Management
3 1 (2.70%) Security Management
3 1 (2.70%) Information Security
3 1 (2.70%) Incident Management
3 1 (2.70%) Enterprise Architecture
3 1 (2.70%) Asset Management
3 1 (2.70%) Network Management
3 1 (2.70%) ISMS
3 1 (2.70%) Data Protection
Programming Languages
1 2 (5.41%) SQL
Qualifications
1 3 (8.11%) Security Cleared
2 2 (5.41%) SC Cleared
3 1 (2.70%) Degree
3 1 (2.70%) Dell Certification
3 1 (2.70%) BC Cleared
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 25 (67.57%) Active Directory
2 1 (2.70%) Terminal Services
2 1 (2.70%) XenApp
2 1 (2.70%) XenDesktop
Systems Management
1 2 (5.41%) Symantec Endpoint Protection
1 2 (5.41%) Norton AntiVirus
Vendors
1 9 (24.32%) Microsoft
2 3 (8.11%) Citrix
3 2 (5.41%) HP
3 2 (5.41%) Symantec
3 2 (5.41%) Lotus
3 2 (5.41%) Altiris
4 1 (2.70%) Oracle
4 1 (2.70%) Dell
4 1 (2.70%) Cisco