The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Desktop Support
Rank 79 68 77
Rank change year-on-year
-11 +9
Contract jobs requiring a Desktop Support 18 18 4
As % of all contract IT jobs located in the East Midlands 1.12% 1.39% 0.28%
As % of the Job Titles category 1.20% 1.52% 0.30%
Number of daily rates quoted 2 2 2
Average daily rate £135 £110 £130
Average daily rate % change year-on-year
+22.72% -15.38%
90% offered a daily rate of more than £111 £86 £118
10% offered a daily rate of more than £159 £134 £142
UK excluding London average daily rate £160 £135 £135
% change year-on-year
+18.51% -
Number of hourly rates quoted 10 11 0
Average hourly rate £14.00 £13.00 -
Average hourly rate % change year-on-year
+7.69% -
UK excluding London average hourly rate £15.50 £14.00 £15.00
% change year-on-year
+10.71% -6.66%
Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1506 1188 1313
As % of all contract IT jobs located in the East Midlands 93.89% 91.81% 92.60%
Number of daily rates quoted 751 570 629
Average daily rate £320 £325 £300
Average daily rate % change year-on-year
-1.53% +8.33%
90% offered a daily rate of more than £150 £213 £167
10% offered a daily rate of more than £500 £450 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 141 135 115
Average hourly rate £17.50 £14.63 £17.50
Average hourly rate % change year-on-year
+19.65% -16.42%
90% offered a hourly rate of more than £10.00 £10.20 £8.50
10% offered a hourly rate of more than £40.50 £35.00 £44.00
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
Desktop Support
England

Desktop Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East Midlands

Desktop Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East Midlands region.

Desktop Support Daily Rate Trend in the East Midlands

Desktop Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East Midlands region.

Desktop Support Hourly Rate Trend in the East Midlands

Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Nottinghamshire 0 6 - - 1
Northamptonshire - 4 - -
Leicestershire -17 3 - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 17 April 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 23 (63.89%) Windows
2 19 (52.78%) Active Directory
3 16 (44.44%) Microsoft
4 15 (41.67%) Windows XP
5 12 (33.33%) MS Office
6 10 (27.78%) Windows 7
7 9 (25.00%) Finance
8 7 (19.44%) Blackberry
9 6 (16.67%) Citrix
9 6 (16.67%) MS Exchange
10 5 (13.89%) Windows 2000
10 5 (13.89%) MS Excel
11 4 (11.11%) Blackberry Enterprise Server
11 4 (11.11%) Service Management
11 4 (11.11%) ITIL
11 4 (11.11%) VBScript
11 4 (11.11%) VB
11 4 (11.11%) LAN
11 4 (11.11%) WAN
11 4 (11.11%) Problem Management
11 4 (11.11%) Incident Management
12 3 (8.33%) Financial Institution
12 3 (8.33%) NetWare
12 3 (8.33%) VPN
12 3 (8.33%) IBM Notes
12 3 (8.33%) GIS
12 3 (8.33%) Windows Server 2003
12 3 (8.33%) Novell
12 3 (8.33%) Lotus
12 3 (8.33%) Security Cleared

Desktop Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 17 April 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (16.67%) MS Exchange
2 4 (11.11%) Blackberry Enterprise Server
3 3 (8.33%) IBM Notes
4 2 (5.56%) Exchange Server 2003
5 1 (2.78%) Exchange Server 2007
Applications
1 12 (33.33%) MS Office
2 5 (13.89%) MS Excel
Communications & Networking
1 4 (11.11%) LAN
1 4 (11.11%) WAN
2 3 (8.33%) VPN
3 1 (2.78%) DNS
3 1 (2.78%) Firewall
3 1 (2.78%) Wireless
3 1 (2.78%) Unified Communications
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 9 (25.00%) Finance
2 3 (8.33%) Financial Institution
3 1 (2.78%) Banking
3 1 (2.78%) Retail
3 1 (2.78%) Local Government
Libraries, Frameworks & Software Standards
1 2 (5.56%) Application Packaging
Miscellaneous
1 7 (19.44%) Blackberry
2 3 (8.33%) GIS
Operating Systems
1 23 (63.89%) Windows
2 15 (41.67%) Windows XP
3 10 (27.78%) Windows 7
4 5 (13.89%) Windows 2000
5 3 (8.33%) NetWare
5 3 (8.33%) Windows Server 2003
6 2 (5.56%) Linux
6 2 (5.56%) Windows Server 2008
7 1 (2.78%) Windows 2000 Server
7 1 (2.78%) Windows Vista
Processes & Methodologies
1 4 (11.11%) ITIL
1 4 (11.11%) Service Management
1 4 (11.11%) Incident Management
1 4 (11.11%) Problem Management
2 2 (5.56%) Service Delivery
3 1 (2.78%) Data Security
3 1 (2.78%) Migration
3 1 (2.78%) Data Protection
3 1 (2.78%) Network Management
3 1 (2.78%) Performance Monitoring
Programming Languages
1 4 (11.11%) VBScript
1 4 (11.11%) VB
2 1 (2.78%) SQL
Qualifications
1 3 (8.33%) Security Cleared
2 2 (5.56%) SC Cleared
3 1 (2.78%) BC Cleared
3 1 (2.78%) MCP
3 1 (2.78%) MCSE
3 1 (2.78%) Microsoft Certification
3 1 (2.78%) MCITP
3 1 (2.78%) Degree
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 19 (52.78%) Active Directory
2 1 (2.78%) Terminal Services
Systems Management
1 2 (5.56%) Norton AntiVirus
1 2 (5.56%) Symantec Endpoint Protection
Vendors
1 16 (44.44%) Microsoft
2 6 (16.67%) Citrix
3 3 (8.33%) Novell
3 3 (8.33%) Lotus
4 2 (5.56%) Symantec
4 2 (5.56%) Altiris
4 2 (5.56%) HP