The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 81 78 70
Rank change year-on-year
-3 -8
Contract jobs requiring a Desktop Support 13 18 18
As % of all contract IT jobs located in the East Midlands 0.79% 1.13% 1.24%
As % of the Job Titles category 0.86% 1.21% 1.32%
Number of daily rates quoted 6 3 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£118 £150 £109
Average daily rate % change year-on-year
-21.66% +37.93%
90% offered a daily rate of more than £110 £142 £85
10% offered a daily rate of more than £188 £160 £131
UK excluding London average daily rate £148 £145 £135
% change year-on-year
+1.72% +7.40%
Number of hourly rates quoted 6 9 8
Average hourly rate £14.75 £13.50 £15.33
Average hourly rate % change year-on-year
+9.25% -11.93%
90% offered a hourly rate of more than £13.50 £12.70 £10.00
10% offered a hourly rate of more than £16.25 £17.58 £19.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1509 1484 1367
As % of all contract IT jobs located in the East Midlands 91.90% 93.10% 93.95%
Number of daily rates quoted 828 797 619
Average daily rate £350 £300 £325
Average daily rate % change year-on-year
+16.66% -7.69%
90% offered a daily rate of more than £190 £80 £200
10% offered a daily rate of more than £502 £440 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 102 112 152
Average hourly rate £13.50 £14.00 £21.50
Average hourly rate % change year-on-year
-3.57% -34.88%
90% offered a hourly rate of more than £10.02 £9.90 £10.00
10% offered a hourly rate of more than £19.90 £36.50 £37.90
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the East Midlands

Desktop Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the East Midlands region.

Desktop Support Daily Rate Trend in the East Midlands

Desktop Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the East Midlands region.

Desktop Support Hourly Rate Trend in the East Midlands

Desktop Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the East Midlands region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +12 4 £125 - 1
Nottinghamshire +3 3 - -
Derbyshire +13 1 £180 +24.13%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 December 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 27 (93.10%) Windows
2 19 (65.52%) Windows 7
3 16 (55.17%) Active Directory
4 15 (51.72%) Windows XP
5 12 (41.38%) MS Office
6 10 (34.48%) ITIL
7 9 (31.03%) Windows Vista
7 9 (31.03%) MS Excel
7 9 (31.03%) Blackberry
8 7 (24.14%) LAN
8 7 (24.14%) WAN
8 7 (24.14%) SLA
9 6 (20.69%) Oracle
9 6 (20.69%) Blackberry Enterprise Server
9 6 (20.69%) Dell
9 6 (20.69%) Dell Certification
9 6 (20.69%) Firewall
10 5 (17.24%) Windows Server 2003
11 4 (13.79%) SQL
11 4 (13.79%) MS Exchange
11 4 (13.79%) Exchange Server 2003
11 4 (13.79%) Windows 2000 Server
12 3 (10.34%) Microsoft
13 2 (6.90%) VPN
13 2 (6.90%) Toad
13 2 (6.90%) IBM Notes
13 2 (6.90%) Lotus
13 2 (6.90%) AutoCAD
13 2 (6.90%) Pro/ENGINEER
13 2 (6.90%) PDA

Desktop Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 19 December 2014, IT contractor jobs across the East Midlands region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.69%) Blackberry Enterprise Server
2 4 (13.79%) MS Exchange
2 4 (13.79%) Exchange Server 2003
3 2 (6.90%) IBM Notes
3 2 (6.90%) Exchange Server 2007
3 2 (6.90%) Exchange Server 2010
Applications
1 12 (41.38%) MS Office
2 9 (31.03%) MS Excel
3 2 (6.90%) AutoCAD
3 2 (6.90%) Pro/ENGINEER
4 1 (3.45%) MS PowerPoint
Communications & Networking
1 7 (24.14%) LAN
1 7 (24.14%) WAN
2 6 (20.69%) Firewall
3 2 (6.90%) VPN
3 2 (6.90%) Wireless
4 1 (3.45%) Wi-Fi
4 1 (3.45%) Broadband
4 1 (3.45%) TCP/IP
Development Applications
1 2 (6.90%) Toad
General
1 1 (3.45%) Law
1 1 (3.45%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.45%) X-Windows
1 1 (3.45%) .NET
Miscellaneous
1 9 (31.03%) Blackberry
2 2 (6.90%) PDA
2 2 (6.90%) Analytical Skills
2 2 (6.90%) iPhone
3 1 (3.45%) iPad
3 1 (3.45%) Management Information System
Operating Systems
1 27 (93.10%) Windows
2 19 (65.52%) Windows 7
3 15 (51.72%) Windows XP
4 9 (31.03%) Windows Vista
5 5 (17.24%) Windows Server 2003
6 4 (13.79%) Windows 2000 Server
7 2 (6.90%) Windows Server 2008
8 1 (3.45%) Apple iOS
8 1 (3.45%) UNIX
Processes & Methodologies
1 10 (34.48%) ITIL
2 2 (6.90%) Incident Management
2 2 (6.90%) User Acceptance Testing
2 2 (6.90%) Migration
3 1 (3.45%) ITIL V3
3 1 (3.45%) Software Distribution
3 1 (3.45%) Software Licensing
3 1 (3.45%) Information Security
3 1 (3.45%) Information Security Management
3 1 (3.45%) Security Management
3 1 (3.45%) Service Management
3 1 (3.45%) Service Delivery
3 1 (3.45%) Disaster Recovery
3 1 (3.45%) ISMS
3 1 (3.45%) Enterprise Architecture
3 1 (3.45%) Asset Management
Programming Languages
1 4 (13.79%) SQL
2 1 (3.45%) PowerShell
2 1 (3.45%) VBScript
Qualifications
1 6 (20.69%) Dell Certification
2 1 (3.45%) ITIL Foundation Certificate
2 1 (3.45%) MOS
2 1 (3.45%) MCITP
2 1 (3.45%) Microsoft Certification
2 1 (3.45%) A+ Certification
Quality Assurance & Compliance
1 7 (24.14%) SLA
System Software
1 16 (55.17%) Active Directory
Systems Management
1 2 (6.90%) SCCM
Vendors
1 6 (20.69%) Oracle
1 6 (20.69%) Dell
2 3 (10.34%) Microsoft
3 2 (6.90%) Lotus
4 1 (3.45%) Apple
4 1 (3.45%) Remedy
4 1 (3.45%) HP