The first table below looks at the demand for Incident Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 74 81 68
Rank change year-on-year
+7 -13
Contract jobs citing Incident Management 21 6 13
As % of all contract IT jobs located in the East Midlands 1.30% 0.46% 0.92%
As % of the Processes & Methodologies category 1.76% 0.68% 1.43%
Number of daily rates quoted 6 3 6
Average daily rate £71 £375 £338
Average daily rate % change year-on-year
-81.00% +11.11%
90% offered a daily rate of more than £70 £355 £253
10% offered a daily rate of more than £563 £375 £375
UK excluding London average daily rate £331 £275 £314
% change year-on-year
+20.45% -12.35%
Number of hourly rates quoted 14 2 0
Average hourly rate £72.50 £18.79 -
Average hourly rate % change year-on-year
+285.84% -
UK excluding London average hourly rate £19.50 £13.63 £16.47
% change year-on-year
+43.11% -17.24%
Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1196 887 911
As % of all contract IT jobs located in the East Midlands 74.15% 68.71% 64.25%
Number of daily rates quoted 623 441 439
Average daily rate £350 £373 £375
Average daily rate % change year-on-year
-6.10% -0.60%
90% offered a daily rate of more than £208 £225 £225
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 79 66 71
Average hourly rate £20.00 £22.00 £44.00
Average hourly rate % change year-on-year
-9.09% -50.00%
90% offered a hourly rate of more than £10.81 £11.85 £11.15
10% offered a hourly rate of more than £45.00 £35.00 £57.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Incident Management
England

Incident Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East Midlands

Incident Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East Midlands region.

Incident Management Daily Rate Trend in the East Midlands

Incident Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East Midlands region over the 3 months to 18 April 2014.

Incident Management Daily Rate Histogram in the East Midlands

Incident Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East Midlands region.

Incident Management Hourly Rate Trend in the East Midlands

Incident Management
Hourly Rate Histogram in the East Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the East Midlands region over the 3 months to 18 April 2014.

Incident Management Hourly Rate Histogram in the East Midlands

Incident Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Derbyshire - 15 £70 - 2
Leicestershire -9 4 £563 - 3
Nottinghamshire -2 1 - -
Northamptonshire -12 1 - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 35 (50.00%) MS Excel
2 30 (42.86%) MS Office
3 20 (28.57%) Windows
4 19 (27.14%) Active Directory
5 18 (25.71%) HP
5 18 (25.71%) Problem Management
6 17 (24.29%) ServiceCenter
6 17 (24.29%) CRM
7 15 (21.43%) Service Management
8 13 (18.57%) Microsoft
8 13 (18.57%) Remedy
9 12 (17.14%) Windows XP
9 12 (17.14%) MS PowerPoint
9 12 (17.14%) Change Management
10 10 (14.29%) Citrix
11 9 (12.86%) VBScript
12 8 (11.43%) Service Delivery
12 8 (11.43%) TDD
12 8 (11.43%) Software Testing
12 8 (11.43%) Test Management
12 8 (11.43%) QA
12 8 (11.43%) Waterfall
12 8 (11.43%) Test Strategy
12 8 (11.43%) Automation Testing
13 7 (10.00%) Risk Management
14 6 (8.57%) Finance
14 6 (8.57%) Migration
14 6 (8.57%) SLA
14 6 (8.57%) Shell Script
14 6 (8.57%) VB

Incident Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.71%) SharePoint
2 3 (4.29%) IIS
3 1 (1.43%) Exchange Server 2013
3 1 (1.43%) Lync
3 1 (1.43%) Exchange Server 2010
3 1 (1.43%) MS Exchange
3 1 (1.43%) Site Server
3 1 (1.43%) Exchange Server 2007
Applications
1 35 (50.00%) MS Excel
2 30 (42.86%) MS Office
3 12 (17.14%) MS PowerPoint
Business Applications
1 3 (4.29%) SAP EHS
Cloud Services
1 1 (1.43%) Office 365
Communications & Networking
1 3 (4.29%) NetScaler
1 3 (4.29%) VoIP
1 3 (4.29%) TCP/IP
2 2 (2.86%) Internet
2 2 (2.86%) PBX
2 2 (2.86%) DNS
3 1 (1.43%) Structured Cabling
3 1 (1.43%) PABX
3 1 (1.43%) VPN
3 1 (1.43%) WLAN
3 1 (1.43%) LAN
3 1 (1.43%) SAN
3 1 (1.43%) Wi-Fi
3 1 (1.43%) Wireless
Database & Business Intelligence
1 4 (5.71%) Oracle Database 11g
1 4 (5.71%) Oracle Database
2 3 (4.29%) SQL Server
3 1 (1.43%) SQL Server 2012
3 1 (1.43%) SQL Server 2005
3 1 (1.43%) SQL Server 2008
General
1 6 (8.57%) Finance
2 2 (2.86%) Financial Institution
3 1 (1.43%) Manufacturing
Job Titles
1 36 (51.43%) Analyst
2 26 (37.14%) Service Analyst
2 26 (37.14%) Service Desk Analyst
3 8 (11.43%) Quality Manager
3 8 (11.43%) QA Manager
4 6 (8.57%) Team Leader
4 6 (8.57%) Desktop Team Leader
5 5 (7.14%) Consultant
5 5 (7.14%) Technical Analyst
6 4 (5.71%) SAP Consultant
6 4 (5.71%) Service Manager
6 4 (5.71%) Support Team Leader
6 4 (5.71%) Desktop Support Team Leader
6 4 (5.71%) Desktop Support
6 4 (5.71%) Technical Support
6 4 (5.71%) Remote Desktop Support
7 3 (4.29%) CRM Analyst
7 3 (4.29%) 3rd Line Support
7 3 (4.29%) Operations Analyst
8 2 (2.86%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 5 (7.14%) Web Services
1 5 (7.14%) XML
1 5 (7.14%) .NET
1 5 (7.14%) DHTML
1 5 (7.14%) HTML
1 5 (7.14%) Oracle Streams
Miscellaneous
1 5 (7.14%) Replication
2 4 (5.71%) Clustering
3 3 (4.29%) Management Information System
4 1 (1.43%) Thin Client
4 1 (1.43%) SCADA
4 1 (1.43%) Fat Client
Operating Systems
1 20 (28.57%) Windows
2 12 (17.14%) Windows XP
3 6 (8.57%) UNIX
4 4 (5.71%) Windows Server 2008
5 3 (4.29%) Windows Server 2003
6 2 (2.86%) Windows Server 2012
7 1 (1.43%) Windows 7
7 1 (1.43%) Linux
Processes & Methodologies
1 18 (25.71%) Problem Management
2 17 (24.29%) CRM
3 15 (21.43%) Service Management
4 12 (17.14%) Change Management
5 8 (11.43%) Service Delivery
5 8 (11.43%) TDD
5 8 (11.43%) Software Testing
5 8 (11.43%) Test Management
5 8 (11.43%) Waterfall
5 8 (11.43%) Test Strategy
5 8 (11.43%) Automation Testing
6 7 (10.00%) Risk Management
7 6 (8.57%) Migration
7 6 (8.57%) ITIL
7 6 (8.57%) Continuous Improvement
8 4 (5.71%) Root Cause Analysis
9 3 (4.29%) Project Management
9 3 (4.29%) Disaster Recovery
10 2 (2.86%) Contact Management
10 2 (2.86%) Validation
Programming Languages
1 9 (12.86%) VBScript
2 6 (8.57%) Shell Script
2 6 (8.57%) VB
2 6 (8.57%) PL/SQL
2 6 (8.57%) SQL
3 5 (7.14%) C#
3 5 (7.14%) JavaScript
4 3 (4.29%) PowerShell
Qualifications
1 2 (2.86%) Security Cleared
1 2 (2.86%) Microsoft Certification
1 2 (2.86%) ITIL Certification
1 2 (2.86%) MCP
1 2 (2.86%) MCSE
2 1 (1.43%) Degree
2 1 (1.43%) SC Cleared
Quality Assurance & Compliance
1 8 (11.43%) QA
2 6 (8.57%) SLA
System Software
1 19 (27.14%) Active Directory
2 3 (4.29%) vSphere
3 2 (2.86%) XenApp
4 1 (1.43%) XenDesktop
4 1 (1.43%) VMware Infrastructure
Systems Management
1 17 (24.29%) ServiceCenter
2 5 (7.14%) SCOM
3 2 (2.86%) SCCM
4 1 (1.43%) SCSM
4 1 (1.43%) Norton AntiVirus
Vendors
1 18 (25.71%) HP
2 13 (18.57%) Microsoft
2 13 (18.57%) Remedy
3 10 (14.29%) Citrix
4 6 (8.57%) Oracle
5 5 (7.14%) SAP
6 3 (4.29%) Altiris
6 3 (4.29%) VMware
7 1 (1.43%) Dell
7 1 (1.43%) Symantec
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