The table below looks at the statistics for Incident Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 75 73 68
Rank change year-on-year
-2 -5
Contract jobs citing Incident Management 20 29 19
As % of all contract IT jobs located in the East Midlands 1.27% 1.78% 1.23%
As % of the Processes & Methodologies category 1.80% 2.44% 1.87%
Number of daily rates quoted 5 18 7
Average daily rate
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£225 £75 £292
Average daily rate % change year-on-year
+200.00% -74.29%
90% offered a daily rate of more than £95 £74 £100
10% offered a daily rate of more than £250 £311 £425
UK excluding London average daily rate £313 £300 £330
% change year-on-year
+4.16% -9.09%
Number of hourly rates quoted 2 1 4
Average hourly rate £17.50 £10.00 £12.00
Average hourly rate % change year-on-year
+75.00% -16.66%
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1114 1189 1017
As % of all contract IT jobs located in the East Midlands 70.96% 72.90% 65.83%
Number of daily rates quoted 593 603 431
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £250 £200 £250
10% offered a daily rate of more than £550 £476 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 52 48 82
Average hourly rate £17.50 £36.50 £34.00
Average hourly rate % change year-on-year
-52.05% +7.35%
90% offered a hourly rate of more than £10.50 £10.50 £11.50
10% offered a hourly rate of more than £37.50 £56.27 £65.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Incident Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the East Midlands

Incident Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the East Midlands region.

Incident Management Daily Rate Trend in the East Midlands

Incident Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the East Midlands region over the 3 months to 18 September 2014.

Incident Management Daily Rate Histogram in the East Midlands

Incident Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the East Midlands region.

Incident Management Hourly Rate Trend in the East Midlands

Incident Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the East Midlands region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +9 12 - - 4
Nottinghamshire +11 4 £88 -71.84%
Northamptonshire +4 4 £238 -40.62% 1
Derbyshire - - - - 2
Incident Management
England

Incident Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 September 2014, IT contractor jobs across the East Midlands region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 25 (69.44%) Windows
2 21 (58.33%) Active Directory
3 19 (52.78%) MS Excel
4 14 (38.89%) ITIL
4 14 (38.89%) Microsoft
5 12 (33.33%) MS Office
5 12 (33.33%) Windows XP
6 11 (30.56%) Remedy
7 10 (27.78%) Migration
7 10 (27.78%) MS PowerPoint
8 8 (22.22%) PKI
9 7 (19.44%) PowerShell
9 7 (19.44%) Windows Server 2008
9 7 (19.44%) Service Delivery
9 7 (19.44%) Windows Server 2003
10 6 (16.67%) DNS
10 6 (16.67%) Kerberos
10 6 (16.67%) TCP/IP
10 6 (16.67%) LDAP
10 6 (16.67%) IPsec
10 6 (16.67%) Finance
11 5 (13.89%) Change Management
11 5 (13.89%) MCSE
11 5 (13.89%) Microsoft Certification
11 5 (13.89%) Problem Management
11 5 (13.89%) Windows Server 2012
12 4 (11.11%) Fat Client
12 4 (11.11%) ITIL Certification
12 4 (11.11%) Internet
12 4 (11.11%) Thin Client

Incident Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 September 2014, IT contractor jobs across the East Midlands region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.78%) IIS
1 1 (2.78%) SharePoint
1 1 (2.78%) Site Server
1 1 (2.78%) Lync
Applications
1 19 (52.78%) MS Excel
2 12 (33.33%) MS Office
3 10 (27.78%) MS PowerPoint
Business Applications
1 3 (8.33%) JDE EnterpriseOne
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 6 (16.67%) LDAP
1 6 (16.67%) DNS
1 6 (16.67%) Kerberos
1 6 (16.67%) TCP/IP
1 6 (16.67%) IPsec
2 4 (11.11%) Internet
3 2 (5.56%) Wi-Fi
4 1 (2.78%) Wireless
4 1 (2.78%) Broadband
4 1 (2.78%) LAN
4 1 (2.78%) WLAN
4 1 (2.78%) PABX
4 1 (2.78%) Structured Cabling
4 1 (2.78%) VPN
Database & Business Intelligence
1 3 (8.33%) Oracle Database 10g
1 3 (8.33%) Oracle Database
General
1 6 (16.67%) Finance
2 2 (5.56%) Financial Institution
3 1 (2.78%) Manufacturing
Job Titles
1 17 (47.22%) Analyst
2 10 (27.78%) Service Analyst
2 10 (27.78%) Service Desk Analyst
3 7 (19.44%) Active Directory Specialist
4 4 (11.11%) Service Manager
5 3 (8.33%) Technical Analyst
5 3 (8.33%) 2nd Line Support
5 3 (8.33%) Senior Analyst
5 3 (8.33%) Senior Technical Analyst
5 3 (8.33%) ITIL Manager
6 2 (5.56%) Incident Manager
6 2 (5.56%) Delivery Manager
6 2 (5.56%) ITIL Service Manager
6 2 (5.56%) 2nd Line Support Engineer
6 2 (5.56%) Services Delivery Manager
6 2 (5.56%) Support Analyst
6 2 (5.56%) Support Engineer
6 2 (5.56%) Desktop Support
7 1 (2.78%) IT Support Technician
7 1 (2.78%) Systems Manager
Miscellaneous
1 8 (22.22%) PKI
2 4 (11.11%) Fat Client
2 4 (11.11%) Thin Client
3 3 (8.33%) Management Information System
4 1 (2.78%) Client/Server
4 1 (2.78%) Blackberry
4 1 (2.78%) iPhone
4 1 (2.78%) iPad
4 1 (2.78%) Analytical Skills
Operating Systems
1 25 (69.44%) Windows
2 12 (33.33%) Windows XP
3 7 (19.44%) Windows Server 2003
3 7 (19.44%) Windows Server 2008
4 5 (13.89%) Windows Server 2012
5 3 (8.33%) UNIX
5 3 (8.33%) Windows 7
Processes & Methodologies
1 14 (38.89%) ITIL
2 10 (27.78%) Migration
3 7 (19.44%) Service Delivery
4 5 (13.89%) Change Management
4 5 (13.89%) Problem Management
5 4 (11.11%) Disaster Recovery
5 4 (11.11%) Service Management
6 3 (8.33%) ERP
7 2 (5.56%) Validation
8 1 (2.78%) Information Security Management
8 1 (2.78%) Security Management
8 1 (2.78%) ISMS
8 1 (2.78%) Data Migration
8 1 (2.78%) Performance Monitoring
8 1 (2.78%) Coaching
8 1 (2.78%) Software Licensing
8 1 (2.78%) Information Security
8 1 (2.78%) Agile Software Development
8 1 (2.78%) Asset Management
8 1 (2.78%) Enterprise Architecture
Programming Languages
1 7 (19.44%) PowerShell
Qualifications
1 5 (13.89%) MCSE
1 5 (13.89%) Microsoft Certification
2 4 (11.11%) ITIL Certification
3 3 (8.33%) ITIL Foundation Certificate
4 1 (2.78%) Degree
4 1 (2.78%) SC Cleared
4 1 (2.78%) Security Cleared
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 21 (58.33%) Active Directory
2 1 (2.78%) VMware ESX
2 1 (2.78%) VMware Infrastructure
2 1 (2.78%) XenApp
2 1 (2.78%) XenDesktop
Systems Management
1 1 (2.78%) Tivoli
1 1 (2.78%) SCCM
1 1 (2.78%) Tivoli Endpoint Manager
1 1 (2.78%) SCSM
Vendors
1 14 (38.89%) Microsoft
2 11 (30.56%) Remedy
3 3 (8.33%) JD Edwards
3 3 (8.33%) Oracle
4 1 (2.78%) IBM
4 1 (2.78%) HP
4 1 (2.78%) Citrix
4 1 (2.78%) VMware
Northamptonshire
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