The table below looks at the statistics for ITSM skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 92 85 81
Rank change year-on-year
-7 -4
Contract jobs citing ITSM 13 13 14
As % of all contract IT jobs located in the East Midlands 0.79% 0.83% 0.84%
As % of the Processes & Methodologies category 0.97% 1.06% 1.20%
Number of daily rates quoted 8 12 3
Median daily rate £450 £410 £525
Median daily rate % change year-on-year
+9.75% -21.90%
90% offered a daily rate of more than £124 £300 £405
10% offered a daily rate of more than £750 £518 £545
UK excluding London median daily rate £335 £400 £410
% change year-on-year
-16.25% -2.43%
Number of hourly rates quoted 0 0 9
Median hourly rate - - £15.00
UK excluding London median hourly rate £11.11 £18.53 £15.00
% change year-on-year
-40.05% +23.50%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1338 1221 1163
As % of all contract IT jobs located in the East Midlands 81.04% 78.22% 69.39%
Number of daily rates quoted 835 800 661
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £275 £238
10% offered a daily rate of more than £550 £513 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 45 40 55
Median hourly rate £18.50 £15.25 £15.00
Median hourly rate % change year-on-year
+21.31% +1.66%
90% offered a hourly rate of more than £11.00 £10.00 £9.11
10% offered a hourly rate of more than £37.50 £37.80 £31.75
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

ITSM
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East Midlands region.

ITSM Daily Rate Trend in the East Midlands

ITSM
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East Midlands region over the 3 months to 8 December 2016.

ITSM Daily Rate Histogram in the East Midlands

ITSM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East Midlands region.

ITSM Hourly Rate Trend in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire 0 4 £295 -43.80%
Nottinghamshire - 4 - - 1
Derbyshire 0 3 £750 +82.92%
Northamptonshire -16 2 £335 +11.66% 1
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 8 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for ITSM.

1 17 (85.00%) ITIL
2 16 (80.00%) Service Management
3 8 (40.00%) Service Delivery
4 6 (30.00%) MS Office
4 6 (30.00%) MS Excel
4 6 (30.00%) PRINCE2
5 5 (25.00%) Change Management
5 5 (25.00%) ITIL Certification
5 5 (25.00%) Retail
5 5 (25.00%) Data Management
5 5 (25.00%) ITIL Foundation Certificate
5 5 (25.00%) Analytical Skills
6 4 (20.00%) Apigee
6 4 (20.00%) Talend
6 4 (20.00%) Problem Management
6 4 (20.00%) Talend Open Studio
6 4 (20.00%) Agile Software Development
6 4 (20.00%) Middleware
6 4 (20.00%) Finance
6 4 (20.00%) Intel
6 4 (20.00%) Windows
6 4 (20.00%) Office Automation
6 4 (20.00%) Service Design
7 3 (15.00%) Microsoft
7 3 (15.00%) Security Management
7 3 (15.00%) Management Information System
7 3 (15.00%) Project Management
7 3 (15.00%) MS PowerPoint
8 2 (10.00%) Incident Management
8 2 (10.00%) Information Management

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) CMS
1 2 (10.00%) Sitecore CMS
2 1 (5.00%) SharePoint
2 1 (5.00%) WebSphere
Applications
1 6 (30.00%) MS Excel
1 6 (30.00%) MS Office
2 3 (15.00%) MS PowerPoint
3 1 (5.00%) MS Visio
Business Applications
1 2 (10.00%) Remedy ITSM
Cloud Services
1 1 (5.00%) IaaS
1 1 (5.00%) PaaS
1 1 (5.00%) SaaS
Communications & Networking
1 2 (10.00%) Wireless
2 1 (5.00%) Internet
2 1 (5.00%) Remote Desktop
2 1 (5.00%) TCP/IP
2 1 (5.00%) VoIP
Database & Business Intelligence
1 1 (5.00%) SQL Server
Development Applications
1 4 (20.00%) Talend Open Studio
General
1 5 (25.00%) Retail
2 4 (20.00%) Finance
3 2 (10.00%) Banking
3 2 (10.00%) Marketing
4 1 (5.00%) Advertising
4 1 (5.00%) Manufacturing
4 1 (5.00%) Pharmaceutical
4 1 (5.00%) Telecoms
Job Titles
1 5 (25.00%) Analyst
2 3 (15.00%) Administrator
2 3 (15.00%) Coordinator
3 2 (10.00%) Developer
3 2 (10.00%) Head of Applications
3 2 (10.00%) Head of IT
3 2 (10.00%) Service Analyst
3 2 (10.00%) Service Manager
3 2 (10.00%) Sitecore Developer
4 1 (5.00%) Applications Support Analyst
4 1 (5.00%) Head of Architecture
4 1 (5.00%) IT Analyst
4 1 (5.00%) ITSM Analyst
4 1 (5.00%) Junior Desktop Support
4 1 (5.00%) Platform Manager
4 1 (5.00%) Senior Technical Business Analyst
4 1 (5.00%) Service Desk Analyst
4 1 (5.00%) Service Management Analyst
4 1 (5.00%) Service Transition Manager
4 1 (5.00%) Technical Analyst
Libraries, Frameworks & Software Standards
1 4 (20.00%) Middleware
2 1 (5.00%) .NET
2 1 (5.00%) Ajax
2 1 (5.00%) ASP.NET
2 1 (5.00%) CSS
2 1 (5.00%) HTML
2 1 (5.00%) jQuery
2 1 (5.00%) LINQ
2 1 (5.00%) WPF
2 1 (5.00%) XML
Miscellaneous
1 5 (25.00%) Analytical Skills
2 3 (15.00%) Management Information System
3 2 (10.00%) Client/Server
3 2 (10.00%) Enterprise Software
3 2 (10.00%) Fat Client
3 2 (10.00%) Thin Client
4 1 (5.00%) Blackberry
4 1 (5.00%) CMDB
4 1 (5.00%) Statistics
Operating Systems
1 4 (20.00%) Windows
2 1 (5.00%) AIX
2 1 (5.00%) Linux
2 1 (5.00%) Unix
2 1 (5.00%) Windows 2000
2 1 (5.00%) Windows 7
2 1 (5.00%) Windows XP
Processes & Methodologies
1 17 (85.00%) ITIL
2 16 (80.00%) Service Management
3 8 (40.00%) Service Delivery
4 6 (30.00%) PRINCE2
5 5 (25.00%) Change Management
5 5 (25.00%) Data Management
6 4 (20.00%) Agile Software Development
6 4 (20.00%) Office Automation
6 4 (20.00%) Problem Management
6 4 (20.00%) Service Design
7 3 (15.00%) Project Management
7 3 (15.00%) Security Management
8 2 (10.00%) Analytics
8 2 (10.00%) Business Intelligence
8 2 (10.00%) CRM
8 2 (10.00%) Migration
8 2 (10.00%) Records Management
8 2 (10.00%) Server Virtualisation
8 2 (10.00%) Six Sigma
8 2 (10.00%) Stakeholder Management
Programming Languages
1 2 (10.00%) SQL
2 1 (5.00%) C#
2 1 (5.00%) JavaScript
2 1 (5.00%) T-SQL
2 1 (5.00%) VB.NET
Qualifications
1 5 (25.00%) ITIL Certification
1 5 (25.00%) ITIL Foundation Certificate
2 2 (10.00%) Degree
2 2 (10.00%) MCSD
2 2 (10.00%) Microsoft Certification
3 1 (5.00%) DV Cleared
3 1 (5.00%) ISEB
3 1 (5.00%) SC Cleared
3 1 (5.00%) Security Cleared
3 1 (5.00%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) COBIT
2 1 (5.00%) PMBOK
System Software
1 1 (5.00%) Active Directory
Systems Management
1 1 (5.00%) OVSD
1 1 (5.00%) ServiceCenter
Vendors
1 4 (20.00%) Apigee
1 4 (20.00%) Intel
1 4 (20.00%) Talend
2 3 (15.00%) Microsoft
3 2 (10.00%) HP
3 2 (10.00%) Remedy
3 2 (10.00%) Sitecore
3 2 (10.00%) webMethods
4 1 (5.00%) Cisco
4 1 (5.00%) Google