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This section looks at the demand for IT Service Management (ITSM) skills within the East Midlands region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited ITSM over the 3 months to 4 July 2008 with a comparison to the same period last year.

LinkIT Service Management (ITSM)
Location
3 months to 4 Jul 2008Same period last year
Rank9087
Rank change on same period last yearDown-3
Matching contract IT job ads12
As % of all UK contract IT job ads sampled0.001 %0.002 %
As % of the category below0.105 %0.230 %
Daily rates quoted00
Average minimum daily rate--
Average daily rate--
% change on same period last year-
Average maximum daily rate--
UK excluding London average daily rate£323£371
% change on same period last year-13.02 %
Hourly rates quoted00
Average minimum hourly rate--
Average hourly rate--
% change on same period last year-
Average maximum hourly rate--
UK excluding London average hourly rate£29.98£20.17
% change on same period last year+48.62 %
Processes & Methodologies East MidlandsProcesses & Methodologies
East Midlands
Matching contract IT job ads948871
As % of all UK contract IT job ads sampled1.250 %0.924 %
Daily rates quoted271231
Average minimum daily rate£379£346
Average daily rate£400£365
% change on same period last year+9.54 %
Average maximum daily rate£421£384
UK excluding London average daily rate£384£374
% change on same period last year+2.50 %
Hourly rates quoted5992
Average minimum hourly rate£20.59£24.87
Average hourly rate£22.87£25.94
% change on same period last year-11.82 %
Average maximum hourly rate£25.16£27.01
UK excluding London average hourly rate£29.40£30.19
% change on same period last year-2.62 %
ITSM EnglandITSM
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITSM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands ITSM Demand Trend

ITSM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East Midlands region.

East Midlands ITSM Daily Rate Trend

ITSM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East Midlands region.

East Midlands ITSM Hourly Rate Trend

ITSM
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT job ads citing ITSM within the East Midlands region over the 3 months to 4 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
LeicestershireNew entry-1--
ITSM EnglandITSM
England

ITSM
Top 10 Related IT Skills

For the 6 months to 4 July 2008, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

11 (50.00 %)Service Management
11 (50.00 %)Management Information System
11 (50.00 %)Workflow
11 (50.00 %)Statistics
11 (50.00 %)Remedy ITSM
11 (50.00 %)Remedy AR System
11 (50.00 %)SQL
11 (50.00 %)ITIL
11 (50.00 %)BMC
11 (50.00 %)Remedy

ITSM
Top Related IT Skills by Category

For the 6 months to 4 July 2008, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Business Applications
11 (50.00 %)Remedy ITSM
11 (50.00 %)Remedy AR System
Job Titles
12 (100.00 %)Analyst
21 (50.00 %)Service Analyst
21 (50.00 %)Administrator
21 (50.00 %)Service Desk Analyst
21 (50.00 %)Remedy Administrator
21 (50.00 %)Remedy Analyst
Miscellaneous
11 (50.00 %)Management Information System
11 (50.00 %)Statistics
Processes & Methodologies
11 (50.00 %)ITIL
11 (50.00 %)Service Management
11 (50.00 %)Workflow
Programming Languages
11 (50.00 %)SQL
Vendors
11 (50.00 %)BMC
11 (50.00 %)Remedy
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