The table below looks at the statistics for ITSM skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 75 77 83
Rank change year-on-year
+2 +6
Contract jobs citing ITSM 16 22 5
As % of all contract IT jobs located in the East Midlands 0.97% 1.38% 0.34%
As % of the Processes & Methodologies category 1.45% 2.06% 0.53%
Number of daily rates quoted 5 19 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£525 £110 £400
Average daily rate % change year-on-year
+377.27% -72.50%
UK excluding London average daily rate £400 £375 £324
% change year-on-year
+6.66% +15.91%
Number of hourly rates quoted 9 3 4
Average hourly rate £15.00 £8.63 £11.00
Average hourly rate % change year-on-year
+73.81% -21.54%
UK excluding London average hourly rate £15.00 £17.60 £14.50
% change year-on-year
-14.77% +21.37%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1107 1066 945
As % of all contract IT jobs located in the East Midlands 67.21% 67.04% 64.90%
Number of daily rates quoted 637 594 466
Average daily rate £375 £313 £350
Average daily rate % change year-on-year
+20.00% -10.71%
90% offered a daily rate of more than £230 £110 £241
10% offered a daily rate of more than £544 £430 £500
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 46 53 75
Average hourly rate £15.25 £17.00 £35.00
Average hourly rate % change year-on-year
-10.29% -51.42%
90% offered a hourly rate of more than £9.68 £9.00 £11.08
10% offered a hourly rate of more than £30.53 £36.50 £60.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East Midlands region.

ITSM Daily Rate Trend in the East Midlands

ITSM
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East Midlands region over the 3 months to 18 December 2014.

ITSM Daily Rate Histogram in the East Midlands

ITSM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East Midlands region.

ITSM Hourly Rate Trend in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire - 7 - - 1
Leicestershire +18 6 £525 -
Nottinghamshire - 1 £375 - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 December 2014, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 17 (70.83%) Service Management
2 15 (62.50%) ITIL
3 11 (45.83%) Microsoft
4 10 (41.67%) Management Information System
5 9 (37.50%) MS Office
6 7 (29.17%) MS Excel
7 6 (25.00%) C
7 6 (25.00%) SC Cleared
7 6 (25.00%) Security Cleared
7 6 (25.00%) ITIL Foundation Certificate
7 6 (25.00%) Analytical Skills
8 5 (20.83%) Change Management
9 4 (16.67%) Remedy ITSM
9 4 (16.67%) Statistics
9 4 (16.67%) Remedy
9 4 (16.67%) Service Delivery
10 3 (12.50%) Continuous Improvement
10 3 (12.50%) Process Improvement
10 3 (12.50%) SLA
10 3 (12.50%) Windows
10 3 (12.50%) Process Management
11 2 (8.33%) Disaster Recovery
11 2 (8.33%) Resource Management
11 2 (8.33%) Problem Management
11 2 (8.33%) Release Management
11 2 (8.33%) PRINCE2
11 2 (8.33%) MS Visio
11 2 (8.33%) Active Directory
11 2 (8.33%) BMC
11 2 (8.33%) Capacity Planning

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 December 2014, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) Exchange Server 2010
1 1 (4.17%) Exchange Server 2013
1 1 (4.17%) MS Exchange
1 1 (4.17%) SharePoint
Applications
1 9 (37.50%) MS Office
2 7 (29.17%) MS Excel
3 2 (8.33%) MS Visio
4 1 (4.17%) Acrobat
4 1 (4.17%) MS Project
4 1 (4.17%) Adobe Captivate
Business Applications
1 4 (16.67%) Remedy ITSM
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 1 (4.17%) Fibre Channel
1 1 (4.17%) SAN
1 1 (4.17%) iSCSI
Development Applications
1 1 (4.17%) Eclipse
General
1 1 (4.17%) Finance
1 1 (4.17%) Publishing
1 1 (4.17%) Banking
Job Titles
1 8 (33.33%) Analyst
1 8 (33.33%) Service Analyst
1 8 (33.33%) Service Desk Analyst
2 6 (25.00%) 1st Line Support
3 4 (16.67%) Service Manager
4 3 (12.50%) Service Level Manager
5 2 (8.33%) Help Desk Support
6 1 (4.17%) ServiceNow Consultant
6 1 (4.17%) Data Centre Technician
6 1 (4.17%) Infrastructure Technician
6 1 (4.17%) 3rd Line Support Specialist
6 1 (4.17%) Architect
6 1 (4.17%) Author
6 1 (4.17%) Technical Author
6 1 (4.17%) Support Specialist
6 1 (4.17%) 3rd Line Support
6 1 (4.17%) Consultant
6 1 (4.17%) Customer Engineer
6 1 (4.17%) Help Desk Analyst
6 1 (4.17%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
Miscellaneous
1 10 (41.67%) Management Information System
2 6 (25.00%) Analytical Skills
3 4 (16.67%) Statistics
4 2 (8.33%) Performance Metrics
5 1 (4.17%) GIS
Operating Systems
1 3 (12.50%) Windows
2 1 (4.17%) Windows Server 2012
2 1 (4.17%) Windows XP
2 1 (4.17%) Windows Server 2008
2 1 (4.17%) Windows 7
Processes & Methodologies
1 17 (70.83%) Service Management
2 15 (62.50%) ITIL
3 5 (20.83%) Change Management
4 4 (16.67%) Service Delivery
5 3 (12.50%) Continuous Improvement
5 3 (12.50%) Process Improvement
5 3 (12.50%) Process Management
6 2 (8.33%) Disaster Recovery
6 2 (8.33%) Resource Management
6 2 (8.33%) Problem Management
6 2 (8.33%) Release Management
6 2 (8.33%) PRINCE2
6 2 (8.33%) Capacity Planning
6 2 (8.33%) Portfolio Management
6 2 (8.33%) Service Desk Management
6 2 (8.33%) Line Management
7 1 (4.17%) ITIL V3
7 1 (4.17%) Time Management
7 1 (4.17%) Knowledge Management
7 1 (4.17%) Stakeholder Management
Programming Languages
1 6 (25.00%) C
2 1 (4.17%) JavaScript
Qualifications
1 6 (25.00%) SC Cleared
1 6 (25.00%) Security Cleared
1 6 (25.00%) ITIL Foundation Certificate
2 1 (4.17%) A+ Certification
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 2 (8.33%) Active Directory
2 1 (4.17%) Hyper-V
2 1 (4.17%) XenApp
Systems Management
1 1 (4.17%) SCCM
Vendors
1 11 (45.83%) Microsoft
2 4 (16.67%) Remedy
3 2 (8.33%) BMC
4 1 (4.17%) ServiceNow
4 1 (4.17%) Adobe
4 1 (4.17%) HP
4 1 (4.17%) Dell
4 1 (4.17%) Citrix
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.50 per hour
Posted: 2 days ago