The table below looks at the statistics for ITSM skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 91 82 82
Rank change year-on-year
-9 0
Contract jobs citing ITSM 9 16 9
As % of all contract IT jobs located in the East Midlands 0.57% 1.01% 0.59%
As % of the Processes & Methodologies category 0.71% 1.29% 0.80%
Number of daily rates quoted 2 7 2
Median daily rate £320 £400 £225
Median daily rate % change year-on-year
-20.00% +77.77%
90% offered a daily rate of more than £180 £158 £165
10% offered a daily rate of more than £460 £407 £285
UK excluding London median daily rate £375 £375 £400
% change year-on-year
- -6.25%
Number of hourly rates quoted 2 5 2
Median hourly rate £10.00 £18.52 £14.96
Median hourly rate % change year-on-year
-46.00% +23.79%
90% offered a hourly rate of more than £8.80 £18.52 £12.93
10% offered a hourly rate of more than £11.20 £18.52 £16.99
UK excluding London median hourly rate £14.50 £20.38 £14.75
% change year-on-year
-28.83% +38.13%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1267 1241 1126
As % of all contract IT jobs located in the East Midlands 79.84% 78.05% 74.23%
Number of daily rates quoted 790 764 604
Median daily rate £408 £375 £400
Median daily rate % change year-on-year
+8.66% -6.25%
90% offered a daily rate of more than £300 £250 £250
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 25 45 51
Median hourly rate £15.25 £19.08 £17.50
Median hourly rate % change year-on-year
-20.07% +9.02%
90% offered a hourly rate of more than £8.91 £11.21 £9.96
10% offered a hourly rate of more than £41.50 £45.00 £37.50
UK excluding London median hourly rate £29.53 £32.54 £25.75
% change year-on-year
-9.26% +26.36%

ITSM
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East Midlands region.

ITSM Daily Rate Trend in the East Midlands

ITSM
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the East Midlands region over the 3 months to 29 August 2016.

ITSM Daily Rate Histogram in the East Midlands

ITSM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East Midlands region.

ITSM Hourly Rate Trend in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 5 - -
Northamptonshire -10 4 £320 -20.00%
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 August 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for ITSM.

1 16 (66.67%) Service Management
2 11 (45.83%) ITIL
3 10 (41.67%) MS Office
4 9 (37.50%) Security Cleared
5 8 (33.33%) SC Cleared
5 8 (33.33%) MS Excel
6 6 (25.00%) Windows
6 6 (25.00%) Project Management
7 5 (20.83%) CRM
7 5 (20.83%) Microsoft
8 4 (16.67%) Active Directory
8 4 (16.67%) MS PowerPoint
8 4 (16.67%) Analytical Skills
9 3 (12.50%) ITIL V3
9 3 (12.50%) Migration
9 3 (12.50%) Programme Management
9 3 (12.50%) Finance
9 3 (12.50%) HP
9 3 (12.50%) Citrix
10 2 (8.33%) Remedy
10 2 (8.33%) C
10 2 (8.33%) SQL
10 2 (8.33%) VMware
10 2 (8.33%) OVSD
10 2 (8.33%) DV Cleared
10 2 (8.33%) Problem Management
10 2 (8.33%) Remedy ITSM
10 2 (8.33%) Banking
10 2 (8.33%) Mathematics
10 2 (8.33%) VMware Infrastructure

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 10 (41.67%) MS Office
2 8 (33.33%) MS Excel
3 4 (16.67%) MS PowerPoint
4 1 (4.17%) MS Visio
Business Applications
1 2 (8.33%) Remedy ITSM
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 1 (4.17%) BIG-IP
General
1 3 (12.50%) Finance
2 2 (8.33%) Banking
3 1 (4.17%) Manufacturing
3 1 (4.17%) Pharmaceutical
3 1 (4.17%) Retail
3 1 (4.17%) Telecoms
Job Titles
1 7 (29.17%) Administrator
2 6 (25.00%) Coordinator
3 5 (20.83%) Analyst
4 4 (16.67%) Service Analyst
4 4 (16.67%) Service Desk Analyst
5 3 (12.50%) Architect
5 3 (12.50%) Project Administrator
6 2 (8.33%) Project Coordinator
6 2 (8.33%) Service Architect
7 1 (4.17%) Cabling Engineer
7 1 (4.17%) Data Engineer
7 1 (4.17%) Delivery Manager
7 1 (4.17%) Head of IT Infrastructure
7 1 (4.17%) Help Desk Analyst
7 1 (4.17%) Infrastructure Architect
7 1 (4.17%) IT Support Technician
7 1 (4.17%) Junior Desktop Support
7 1 (4.17%) Service Manager
7 1 (4.17%) Services Delivery Manager
7 1 (4.17%) Support Technician
Libraries, Frameworks & Software Standards
1 1 (4.17%) EDI
Miscellaneous
1 4 (16.67%) Analytical Skills
2 2 (8.33%) Mathematics
3 1 (4.17%) Data Centre
3 1 (4.17%) iSeries
3 1 (4.17%) Management Information System
Operating Systems
1 6 (25.00%) Windows
2 1 (4.17%) Windows 7
2 1 (4.17%) Windows Server 2003
2 1 (4.17%) Windows Server 2008
2 1 (4.17%) Windows Vista
Processes & Methodologies
1 16 (66.67%) Service Management
2 11 (45.83%) ITIL
3 6 (25.00%) Project Management
4 5 (20.83%) CRM
5 3 (12.50%) ITIL V3
5 3 (12.50%) Migration
5 3 (12.50%) Programme Management
6 2 (8.33%) Capacity Management
6 2 (8.33%) Problem Management
7 1 (4.17%) Benchmarking
7 1 (4.17%) Business Transformation
7 1 (4.17%) DevOps
7 1 (4.17%) E-Commerce
7 1 (4.17%) Performance Tuning
7 1 (4.17%) PRINCE2
7 1 (4.17%) SDLC
7 1 (4.17%) Service Desk Management
7 1 (4.17%) Six Sigma
7 1 (4.17%) Target Operating Model
7 1 (4.17%) Virtual Environments
Programming Languages
1 2 (8.33%) C
1 2 (8.33%) SQL
Qualifications
1 9 (37.50%) Security Cleared
2 8 (33.33%) SC Cleared
3 2 (8.33%) DV Cleared
4 1 (4.17%) CISSP
4 1 (4.17%) Citrix Certification
4 1 (4.17%) Degree
4 1 (4.17%) ITIL Foundation Certificate
4 1 (4.17%) SSCP
4 1 (4.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (4.17%) COBIT
1 1 (4.17%) PMBOK
1 1 (4.17%) SLA
System Software
1 4 (16.67%) Active Directory
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) Hyper-V
3 1 (4.17%) Virtual Machines
Systems Management
1 2 (8.33%) OVSD
Vendors
1 5 (20.83%) Microsoft
2 3 (12.50%) Citrix
2 3 (12.50%) HP
3 2 (8.33%) Remedy
3 2 (8.33%) VMware
4 1 (4.17%) BMC
4 1 (4.17%) Cisco
4 1 (4.17%) F5
4 1 (4.17%) IBM
4 1 (4.17%) Intel
4 1 (4.17%) NetApp