The table below looks at the statistics for ITSM skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 91 76 72
Rank change year-on-year
-15 -4
Contract jobs citing ITSM 3 11 25
As % of all contract IT jobs located in the East Midlands 0.20% 0.78% 1.67%
As % of the Processes & Methodologies category 0.25% 1.06% 2.30%
Number of daily rates quoted 1 4 22
Average daily rate £355 £525 £110
Average daily rate % change year-on-year
-32.38% +377.27%
UK excluding London average daily rate £350 £378 £351
% change year-on-year
-7.28% +7.54%
Number of hourly rates quoted 0 6 3
Average hourly rate - £16.75 £8.63
Average hourly rate % change year-on-year
- +94.09%
UK excluding London average hourly rate £13.00 £15.50 £22.50
% change year-on-year
-16.12% -31.11%
ITSM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1190 1036 1086
As % of all contract IT jobs located in the East Midlands 77.57% 73.53% 72.64%
Number of daily rates quoted 728 592 597
Average daily rate £380 £363 £350
Average daily rate % change year-on-year
+4.82% +3.57%
90% offered a daily rate of more than £265 £250 £120
10% offered a daily rate of more than £537 £525 £525
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 37 35 55
Average hourly rate £20.00 £16.00 £25.00
Average hourly rate % change year-on-year
+25.00% -36.00%
90% offered a hourly rate of more than £10.00 £10.44 £8.82
10% offered a hourly rate of more than £43.75 £24.00 £40.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in the East Midlands

ITSM
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the East Midlands region.

ITSM Daily Rate Trend in the East Midlands

ITSM
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the East Midlands region.

ITSM Hourly Rate Trend in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +10 3 £355 - 1
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 5 February 2016, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (75.00%) ITIL
1 18 (75.00%) Service Management
2 11 (45.83%) Microsoft
3 10 (41.67%) ITIL V3
4 9 (37.50%) Remedy ITSM
4 9 (37.50%) Remedy
5 8 (33.33%) BMC
5 8 (33.33%) Root Cause Analysis
6 7 (29.17%) Security Cleared
6 7 (29.17%) MS Excel
6 7 (29.17%) SQL
6 7 (29.17%) SQL Server
6 7 (29.17%) MS Office
7 6 (25.00%) Finance
7 6 (25.00%) SC Cleared
8 5 (20.83%) Release Management
8 5 (20.83%) Team Foundation Server
8 5 (20.83%) Zachman Framework
8 5 (20.83%) TOGAF
9 4 (16.67%) Windows
9 4 (16.67%) Financial Modelling
9 4 (16.67%) Project Management
9 4 (16.67%) Analytical Skills
10 3 (12.50%) Windows Server
10 3 (12.50%) SDLC
10 3 (12.50%) ITIL Foundation Certificate
10 3 (12.50%) SQL Server 2000
10 3 (12.50%) PRINCE2
10 3 (12.50%) Computer Science
11 2 (8.33%) Scrum

ITSM
Top Related IT Skills in the East Midlands by Category

For the 6 months to 5 February 2016, IT contractor jobs across the East Midlands region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 7 (29.17%) MS Excel
1 7 (29.17%) MS Office
Business Applications
1 9 (37.50%) Remedy ITSM
Database & Business Intelligence
1 7 (29.17%) SQL Server
2 3 (12.50%) SQL Server 2000
Development Applications
1 5 (20.83%) Team Foundation Server
2 2 (8.33%) JIRA
2 2 (8.33%) JIRA Agile
General
1 6 (25.00%) Finance
2 1 (4.17%) Financial Institution
Job Titles
1 12 (50.00%) Analyst
2 6 (25.00%) Applications Support
2 6 (25.00%) Applications Support Analyst
2 6 (25.00%) Support Analyst
3 4 (16.67%) SQL Analyst
3 4 (16.67%) SQL Support Analyst
3 4 (16.67%) Technical Analyst
4 3 (12.50%) 1st Line Service Desk Analyst
4 3 (12.50%) 1st Line Support
4 3 (12.50%) 1st Line Support Analyst
4 3 (12.50%) Service Analyst
4 3 (12.50%) Service Desk Analyst
4 3 (12.50%) Service Desk Support
4 3 (12.50%) Service Desk Support Analyst
4 3 (12.50%) Technical Leader
5 2 (8.33%) Delivery Manager
5 2 (8.33%) IT Manager
5 2 (8.33%) IT Services Manager
5 2 (8.33%) ITIL Manager
5 2 (8.33%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (8.33%) Velocity
2 1 (4.17%) .NET
Miscellaneous
1 4 (16.67%) Analytical Skills
2 3 (12.50%) Computer Science
3 1 (4.17%) Data Centre
Operating Systems
1 4 (16.67%) Windows
2 3 (12.50%) Windows Server
Processes & Methodologies
1 18 (75.00%) ITIL
1 18 (75.00%) Service Management
2 10 (41.67%) ITIL V3
3 8 (33.33%) Root Cause Analysis
4 5 (20.83%) Release Management
4 5 (20.83%) TOGAF
4 5 (20.83%) Zachman Framework
5 4 (16.67%) Financial Modelling
5 4 (16.67%) Project Management
6 3 (12.50%) PRINCE2
6 3 (12.50%) SDLC
7 2 (8.33%) Agile Software Development
7 2 (8.33%) Coaching
7 2 (8.33%) Continuous Improvement
7 2 (8.33%) Continuous Integration
7 2 (8.33%) Kanban
7 2 (8.33%) People Management
7 2 (8.33%) Scrum
7 2 (8.33%) Service Delivery
7 2 (8.33%) User Stories
Programming Languages
1 7 (29.17%) SQL
2 1 (4.17%) PowerShell
2 1 (4.17%) VBScript
Qualifications
1 7 (29.17%) Security Cleared
2 6 (25.00%) SC Cleared
3 3 (12.50%) ITIL Foundation Certificate
4 2 (8.33%) DV Cleared
Quality Assurance & Compliance
1 2 (8.33%) COBIT
1 2 (8.33%) QA
1 2 (8.33%) SLA
Systems Management
1 1 (4.17%) Control-M
Vendors
1 11 (45.83%) Microsoft
2 9 (37.50%) Remedy
3 8 (33.33%) BMC