ITSM Contracts in the East Midlands

IT Service Management (ITSM)
England > East Midlands

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 47 55 69
Rank change year-on-year +8 +14 -5
Contract jobs citing ITSM 20 30 29
As % of all contract jobs advertised in the East Midlands 2.59% 2.88% 2.03%
As % of the Processes & Methodologies category 3.31% 3.27% 2.42%
Number of daily rates quoted 11 24 12
10th Percentile £250 £219 £94
25th Percentile £396 £370 £156
Median daily rate (50th Percentile) £650 £550 £248
Median % change year-on-year +18.18% +122.22% -38.89%
75th Percentile £700 £625 £274
90th Percentile £731 - £789
England median daily rate £500 £450 £485
% change year-on-year +11.11% -7.22% +2.11%
Number of hourly rates quoted 0 3 1
Median hourly rate - £22.50 £13.38
Median % change year-on-year - +68.16% -
England median hourly rate £14.00 £14.50 £15.63
% change year-on-year -3.45% -7.20% -15.54%

All Process and Methodology Skills
East Midlands

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 605 918 1,198
As % of all contract IT jobs advertised in the East Midlands 78.27% 88.10% 83.89%
Number of daily rates quoted 413 691 885
10th Percentile £200 £213 £209
25th Percentile £272 £335 £345
Median daily rate (50th Percentile) £418 £450 £440
Median % change year-on-year -7.11% +2.27% +13.55%
75th Percentile £550 £565 £520
90th Percentile £625 £700 £611
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.41%
Number of hourly rates quoted 57 74 83
10th Percentile £11.41 £11.80 £9.51
25th Percentile £12.75 £16.25 £13.32
Median hourly rate £17.00 £18.56 £18.50
Median % change year-on-year -8.39% +0.31% +19.90%
75th Percentile £26.15 £31.50 £26.81
90th Percentile £45.79 £58.50 £35.00
England median hourly rate £35.25 £37.50 £24.00
% change year-on-year -6.00% +56.25% -

ITSM
Job Vacancy Trend in the East Midlands

Job postings citing ITSM as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for ITSM in the East Midlands

ITSM
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing ITSM in the East Midlands.

Daily rate trend for ITSM in the East Midlands

ITSM
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing ITSM in the East Midlands over the 6 months to 25 April 2024.

Daily rate histogram for ITSM in the East Midlands

ITSM
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing ITSM in the East Midlands.

Hourly rate trend for ITSM in the East Midlands

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire - 13 £652 - 4
Lincolnshire +2 4 £663 +11.26%
Leicestershire +11 1 £160 -
Northamptonshire -3 1 £416 +12.43% 4
ITSM
England

ITSM
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) SharePoint
Applications
1 1 (5.00%) Microsoft Excel
1 1 (5.00%) Microsoft Office
Business Applications
1 1 (5.00%) Remedy ITSM
Cloud Services
1 10 (50.00%) Azure
2 9 (45.00%) Microsoft 365
3 8 (40.00%) AWS
3 8 (40.00%) SaaS
4 1 (5.00%) OneDrive
4 1 (5.00%) Power Automate
Communications & Networking
1 1 (5.00%) PBX
1 1 (5.00%) PSTN
1 1 (5.00%) Wireless
Database & Business Intelligence
1 2 (10.00%) RDBMS
1 2 (10.00%) Relational Database
2 1 (5.00%) Metadata
General
1 8 (40.00%) Finance
1 8 (40.00%) Legal
2 3 (15.00%) Social Skills
3 2 (10.00%) Influencing Skills
3 2 (10.00%) Public Sector
4 1 (5.00%) Analytical Skills
4 1 (5.00%) Telecoms
Job Titles
1 9 (45.00%) Service Manager
2 8 (40.00%) Delivery Manager
2 8 (40.00%) IT Manager
2 8 (40.00%) IT Services Delivery Manager
2 8 (40.00%) IT Services Manager
2 8 (40.00%) Service Delivery Manager
3 6 (30.00%) Architect
4 4 (20.00%) Service Architect
5 2 (10.00%) Analyst
5 2 (10.00%) Data Architect
6 1 (5.00%) Data Analyst
6 1 (5.00%) Field Engineer
6 1 (5.00%) Field Support Technician
6 1 (5.00%) IT Engineer
6 1 (5.00%) ITSM Architect
6 1 (5.00%) Project Analyst
6 1 (5.00%) Senior
6 1 (5.00%) ServiceNow Architect
6 1 (5.00%) SOA Architect
6 1 (5.00%) Support Technician
Libraries, Frameworks & Software Standards
1 1 (5.00%) CSS
1 1 (5.00%) HTML
1 1 (5.00%) HTML5
Miscellaneous
1 2 (10.00%) Self-Motivation
2 1 (5.00%) BYOD
2 1 (5.00%) CMDB
2 1 (5.00%) Data Structures
2 1 (5.00%) iPad
2 1 (5.00%) iPhone
2 1 (5.00%) Management Information System
2 1 (5.00%) PDA
2 1 (5.00%) Smartphone
2 1 (5.00%) Video Conferencing
Operating Systems
1 9 (45.00%) Apple iOS
2 1 (5.00%) Windows
2 1 (5.00%) Windows 10
2 1 (5.00%) Windows 7
2 1 (5.00%) Windows Server 2003
2 1 (5.00%) Windows Server 2008
2 1 (5.00%) Windows XP
Processes & Methodologies
1 16 (80.00%) Service Management
2 11 (55.00%) Problem-Solving
3 9 (45.00%) Business Analysis
3 9 (45.00%) Change Management
3 9 (45.00%) Information Security
3 9 (45.00%) Migration
4 8 (40.00%) Decision-Making
4 8 (40.00%) IT Governance
4 8 (40.00%) People Management
4 8 (40.00%) Performance Metrics
4 8 (40.00%) Problem Management
4 8 (40.00%) Service Delivery
4 8 (40.00%) Service Delivery Management
5 2 (10.00%) Architectural Design
5 2 (10.00%) Architectural Patterns
5 2 (10.00%) Asset Management
5 2 (10.00%) Data Design
5 2 (10.00%) Design Patterns
5 2 (10.00%) ITIL
5 2 (10.00%) Open Source
Programming Languages
1 8 (40.00%) Swift
2 1 (5.00%) JavaScript
2 1 (5.00%) PowerShell
Qualifications
1 6 (30.00%) Security Cleared
2 5 (25.00%) DV Cleared
3 2 (10.00%) SC Cleared
4 1 (5.00%) Degree
System Software
1 1 (5.00%) Active Directory
Vendors
1 11 (55.00%) Microsoft
2 8 (40.00%) Okta
3 4 (20.00%) ServiceNow
4 1 (5.00%) Dell
4 1 (5.00%) HP
4 1 (5.00%) Intel
4 1 (5.00%) Peregrine
4 1 (5.00%) Remedy