The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 68 67 68
Rank change year-on-year
-1 +1
Contract jobs citing Service Management 33 23 21
As % of all contract IT jobs located in the East Midlands 2.07% 1.59% 1.45%
As % of the Processes & Methodologies category 2.71% 2.24% 1.96%
Number of daily rates quoted 20 15 9
Average daily rate
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£400 £393 £250
Average daily rate % change year-on-year
+1.91% +57.00%
90% offered a daily rate of more than £120 £241 £114
10% offered a daily rate of more than £463 £525 £430
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 3 0 2
Average hourly rate £18.52 - £10.25
90% offered a hourly rate of more than £11.30 - £10.05
10% offered a hourly rate of more than £21.70 - £10.45
UK excluding London average hourly rate £15.88 £14.38 £14.00
% change year-on-year
+10.43% +2.67%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1216 1027 1069
As % of all contract IT jobs located in the East Midlands 76.14% 70.97% 73.72%
Number of daily rates quoted 742 543 545
Average daily rate £375 £375 £375
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £545 £550 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 36 57 46
Average hourly rate £19.04 £16.00 £37.50
Average hourly rate % change year-on-year
+19.00% -57.33%
90% offered a hourly rate of more than £11.21 £10.00 £12.50
10% offered a hourly rate of more than £45.00 £37.50 £56.52
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 29 July 2015.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Hourly Rate Histogram in the East Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 29 July 2015.

Service Management Hourly Rate Histogram in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +8 18 £404 +3.79% 1
Leicestershire +2 7 £120 - 1
Nottinghamshire -16 4 £405 +38.46% 4
Derbyshire -8 1 £463 -11.90% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 July 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (62.32%) ITIL
2 30 (43.48%) Security Cleared
3 28 (40.58%) SC Cleared
3 28 (40.58%) MS Office
4 27 (39.13%) Microsoft
5 22 (31.88%) DV Cleared
6 21 (30.43%) ITSM
7 18 (26.09%) MS Excel
7 18 (26.09%) ITIL Foundation Certificate
8 16 (23.19%) Service Delivery
9 15 (21.74%) Windows
10 14 (20.29%) Finance
11 13 (18.84%) HP
11 13 (18.84%) Analytical Skills
12 10 (14.49%) Coaching
12 10 (14.49%) OVSD
13 9 (13.04%) Capacity Management
14 8 (11.59%) Change Control
14 8 (11.59%) Project Management
14 8 (11.59%) Linux
14 8 (11.59%) Cisco
15 7 (10.14%) SQL
15 7 (10.14%) NetApp
15 7 (10.14%) Active Directory
15 7 (10.14%) Stakeholder Management
15 7 (10.14%) VMware
15 7 (10.14%) Management Information System
15 7 (10.14%) Incident Management
15 7 (10.14%) Release Management
15 7 (10.14%) Hyper-V

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 29 July 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.35%) SharePoint
2 1 (1.45%) MS Exchange
2 1 (1.45%) Lync
2 1 (1.45%) IIS
Applications
1 28 (40.58%) MS Office
2 18 (26.09%) MS Excel
3 5 (7.25%) MS PowerPoint
4 2 (2.90%) MS Visio
5 1 (1.45%) MS Project
Business Applications
1 4 (5.80%) Remedy ITSM
2 1 (1.45%) Dynamics CRM
Cloud Services
1 1 (1.45%) Office 365
Communications & Networking
1 6 (8.70%) BIG-IP
1 6 (8.70%) iSCSI
2 2 (2.90%) Network Security
2 2 (2.90%) SNMP
3 1 (1.45%) Wi-Fi
3 1 (1.45%) LAN
3 1 (1.45%) WAN
Database & Business Intelligence
1 5 (7.25%) SQL Server
1 5 (7.25%) Crystal Reports
2 1 (1.45%) Oracle Database 10g
2 1 (1.45%) Oracle Database 11g
2 1 (1.45%) Oracle Database
Development Applications
1 4 (5.80%) Team Foundation Server
2 1 (1.45%) ProC
General
1 14 (20.29%) Finance
2 4 (5.80%) Financial Institution
3 3 (4.35%) Banking
3 3 (4.35%) Retail
4 1 (1.45%) Military
Job Titles
1 21 (30.43%) Service Manager
2 17 (24.64%) Analyst
3 9 (13.04%) Services Delivery Manager
3 9 (13.04%) Delivery Manager
4 7 (10.14%) Project Manager
5 6 (8.70%) Architect
5 6 (8.70%) 1st Line Support
5 6 (8.70%) Service Analyst
5 6 (8.70%) Transition Manager
5 6 (8.70%) Service Desk Analyst
5 6 (8.70%) Team Leader
5 6 (8.70%) Service Transition Manager
6 5 (7.25%) Virtualisation Specialist
7 4 (5.80%) Virtualisation Architect
7 4 (5.80%) MI Analyst
7 4 (5.80%) Data Analyst
7 4 (5.80%) Incident Manager
7 4 (5.80%) Developer
8 3 (4.35%) Business Analyst
8 3 (4.35%) Senior Manager
Libraries, Frameworks & Software Standards
1 1 (1.45%) POSIX
Miscellaneous
1 13 (18.84%) Analytical Skills
2 7 (10.14%) Management Information System
3 2 (2.90%) Data Centre
4 1 (1.45%) Economics
4 1 (1.45%) Statistics
Operating Systems
1 15 (21.74%) Windows
2 8 (11.59%) Linux
3 6 (8.70%) Windows Server 2003
3 6 (8.70%) Ubuntu
3 6 (8.70%) Windows Server 2008
3 6 (8.70%) CentOS
4 2 (2.90%) UNIX
5 1 (1.45%) Windows XP
5 1 (1.45%) Windows 7
5 1 (1.45%) Windows 8
Processes & Methodologies
1 43 (62.32%) ITIL
2 21 (30.43%) ITSM
3 16 (23.19%) Service Delivery
4 10 (14.49%) Coaching
5 9 (13.04%) Capacity Management
6 8 (11.59%) Change Control
6 8 (11.59%) Project Management
7 7 (10.14%) Release Management
7 7 (10.14%) Incident Management
7 7 (10.14%) Stakeholder Management
8 6 (8.70%) Problem Management
8 6 (8.70%) Performance Tuning
9 5 (7.25%) Root Cause Analysis
9 5 (7.25%) Supplier Management
9 5 (7.25%) ITIL V3
10 4 (5.80%) Unit Testing
10 4 (5.80%) Workflow
10 4 (5.80%) Change Management
10 4 (5.80%) Business Intelligence
11 3 (4.35%) PRINCE2
Programming Languages
1 7 (10.14%) SQL
2 6 (8.70%) C
3 5 (7.25%) PowerShell
4 4 (5.80%) T-SQL
4 4 (5.80%) VBScript
4 4 (5.80%) VBA
5 1 (1.45%) Shell Script
5 1 (1.45%) PL/SQL
Qualifications
1 30 (43.48%) Security Cleared
2 28 (40.58%) SC Cleared
3 22 (31.88%) DV Cleared
4 18 (26.09%) ITIL Foundation Certificate
5 1 (1.45%) BC Cleared
5 1 (1.45%) MCP
5 1 (1.45%) Microsoft Certification
5 1 (1.45%) ITIL Certification
5 1 (1.45%) PMP
5 1 (1.45%) PMI Certification
5 1 (1.45%) Degree
5 1 (1.45%) PRINCE2 Practitioner
5 1 (1.45%) NVQ Level 3
Quality Assurance & Compliance
1 2 (2.90%) SLA
1 2 (2.90%) BS15000
1 2 (2.90%) QA
2 1 (1.45%) ISO/IEC 27001
System Software
1 7 (10.14%) Active Directory
1 7 (10.14%) VMware Infrastructure
1 7 (10.14%) Hyper-V
2 6 (8.70%) NFS
3 1 (1.45%) Oracle RAC
Systems Management
1 10 (14.49%) OVSD
2 4 (5.80%) Control-M
3 2 (2.90%) WhatsUp Gold
3 2 (2.90%) HP UCMDB
3 2 (2.90%) Cisco Prime
4 1 (1.45%) Oracle RMAN
4 1 (1.45%) Data Guard
Vendors
1 27 (39.13%) Microsoft
2 13 (18.84%) HP
3 8 (11.59%) Cisco
4 7 (10.14%) NetApp
4 7 (10.14%) VMware
5 6 (8.70%) F5
6 5 (7.25%) Remedy
7 4 (5.80%) BMC
8 2 (2.90%) Citrix
9 1 (1.45%) Oracle
9 1 (1.45%) Lumension
Scunthorpe, South Humberside
Randstad Technologies
Rate: £30 - £40 per hour
Posted: Yesterday
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.52 per hour
Posted: 4 days ago