The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 72 57 48
Rank change year-on-year
-15 -9
Contract jobs citing Service Management 33 41 48
As % of all contract IT jobs located in the East Midlands 2.00% 2.63% 2.86%
As % of the Processes & Methodologies category 2.47% 3.36% 4.13%
Number of daily rates quoted 20 31 21
Median daily rate £450 £353 £320
Median daily rate % change year-on-year
+27.65% +10.15%
90% offered a daily rate of more than £330 £196 £105
10% offered a daily rate of more than £625 £525 £420
UK excluding London median daily rate £400 £388 £355
% change year-on-year
+3.22% +9.15%
Number of hourly rates quoted 3 0 9
Median hourly rate £11.73 - £15.00
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1338 1221 1163
As % of all contract IT jobs located in the East Midlands 81.04% 78.22% 69.39%
Number of daily rates quoted 835 800 661
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £250 £275 £238
10% offered a daily rate of more than £550 £513 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 45 40 55
Median hourly rate £18.50 £15.25 £15.00
Median hourly rate % change year-on-year
+21.31% +1.66%
90% offered a hourly rate of more than £11.00 £10.00 £9.11
10% offered a hourly rate of more than £37.50 £37.80 £31.75
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Management
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 8 December 2016.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +1 10 £330 - 3
Derbyshire -10 10 £575 +91.66% 1
Northamptonshire -17 7 £393 +19.84% 3
Leicestershire +1 6 £450 -14.28% 3
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 8 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Management.

1 37 (61.67%) ITIL
2 16 (26.67%) ITSM
3 14 (23.33%) Finance
4 13 (21.67%) Stakeholder Management
5 12 (20.00%) Microsoft
5 12 (20.00%) Project Management
6 11 (18.33%) Service Delivery
7 9 (15.00%) ITIL Certification
7 9 (15.00%) SLA
7 9 (15.00%) MS Office
7 9 (15.00%) SC Cleared
7 9 (15.00%) Security Cleared
8 8 (13.33%) Business Analysis
8 8 (13.33%) Service Design
8 8 (13.33%) Change Management
9 7 (11.67%) Agile Software Development
9 7 (11.67%) MS Excel
10 6 (10.00%) Security Management
10 6 (10.00%) Management Information System
10 6 (10.00%) ITIL Foundation Certificate
10 6 (10.00%) Incident Management
10 6 (10.00%) Problem Management
11 5 (8.33%) COBIT
11 5 (8.33%) Retail
11 5 (8.33%) Data Management
11 5 (8.33%) PRINCE2
11 5 (8.33%) SQL
12 4 (6.67%) Intel
12 4 (6.67%) Microsoft Certification
12 4 (6.67%) Middleware

Service Management
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.00%) CMS
2 2 (3.33%) Sitecore CMS
3 1 (1.67%) SharePoint
3 1 (1.67%) WebSphere
Applications
1 9 (15.00%) MS Office
2 7 (11.67%) MS Excel
3 3 (5.00%) MS PowerPoint
4 1 (1.67%) MS Visio
Business Applications
1 3 (5.00%) Unit4 Business World
2 1 (1.67%) Dynamics NAV
2 1 (1.67%) Remedy ITSM
Cloud Services
1 1 (1.67%) IaaS
1 1 (1.67%) PaaS
1 1 (1.67%) SaaS
Communications & Networking
1 2 (3.33%) Internet
2 1 (1.67%) DHCP
2 1 (1.67%) DNS
2 1 (1.67%) VPN
2 1 (1.67%) Wireless
Database & Business Intelligence
1 1 (1.67%) OLAP
1 1 (1.67%) Oracle OLAP
1 1 (1.67%) Oracle OWB
1 1 (1.67%) SQL Server
Development Applications
1 4 (6.67%) Talend Open Studio
General
1 14 (23.33%) Finance
2 5 (8.33%) Retail
3 3 (5.00%) Manufacturing
4 2 (3.33%) Advertising
4 2 (3.33%) Banking
4 2 (3.33%) Marketing
5 1 (1.67%) Pharmaceutical
5 1 (1.67%) Telecoms
Job Titles
1 11 (18.33%) Analyst
2 7 (11.67%) Service Manager
3 6 (10.00%) Service Analyst
4 5 (8.33%) Architect
4 5 (8.33%) Consultant
4 5 (8.33%) Developer
4 5 (8.33%) Project Manager
5 4 (6.67%) Information Manager
5 4 (6.67%) Information Security Manager
5 4 (6.67%) IT Analyst
5 4 (6.67%) Security Manager
5 4 (6.67%) Service Architect
5 4 (6.67%) Service Desk Analyst
6 3 (5.00%) Applications Manager
6 3 (5.00%) Delivery Manager
6 3 (5.00%) Help Desk Support
6 3 (5.00%) Integration Manager
6 3 (5.00%) Service Desk Support
6 3 (5.00%) Service Desk Support Analyst
6 3 (5.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (6.67%) Middleware
1 4 (6.67%) XML
2 2 (3.33%) .NET
3 1 (1.67%) Ajax
3 1 (1.67%) ASP.NET
3 1 (1.67%) CSS
3 1 (1.67%) HTML
3 1 (1.67%) jQuery
3 1 (1.67%) LINQ
3 1 (1.67%) WCF
3 1 (1.67%) Web Services
3 1 (1.67%) WPF
Miscellaneous
1 6 (10.00%) Management Information System
2 3 (5.00%) Analytical Skills
2 3 (5.00%) CESG
3 2 (3.33%) CMDB
3 2 (3.33%) Data Centre
4 1 (1.67%) Blackberry
4 1 (1.67%) BYOD
4 1 (1.67%) Enterprise Software
4 1 (1.67%) Security Operations Centre
4 1 (1.67%) Smartphone
4 1 (1.67%) Statistics
Operating Systems
1 4 (6.67%) Windows
2 2 (3.33%) Unix
2 2 (3.33%) Windows XP
3 1 (1.67%) AIX
3 1 (1.67%) Android
3 1 (1.67%) Apple iOS
3 1 (1.67%) Linux
3 1 (1.67%) Mac OS X
3 1 (1.67%) Windows 10
3 1 (1.67%) Windows 2000
3 1 (1.67%) Windows 7
3 1 (1.67%) Windows 8
Processes & Methodologies
1 37 (61.67%) ITIL
2 16 (26.67%) ITSM
3 13 (21.67%) Stakeholder Management
4 12 (20.00%) Project Management
5 11 (18.33%) Service Delivery
6 8 (13.33%) Business Analysis
6 8 (13.33%) Change Management
6 8 (13.33%) Service Design
7 7 (11.67%) Agile Software Development
8 6 (10.00%) Incident Management
8 6 (10.00%) Problem Management
8 6 (10.00%) Security Management
9 5 (8.33%) Data Management
9 5 (8.33%) PRINCE2
10 4 (6.67%) Information Management
10 4 (6.67%) Information Security
10 4 (6.67%) Process Improvement
10 4 (6.67%) Risk Management
10 4 (6.67%) Supplier Management
10 4 (6.67%) TOGAF
Programming Languages
1 5 (8.33%) SQL
2 3 (5.00%) JavaScript
3 2 (3.33%) C
3 2 (3.33%) C#
3 2 (3.33%) Shell Script
4 1 (1.67%) PHP
4 1 (1.67%) PL/SQL
4 1 (1.67%) T-SQL
4 1 (1.67%) VB
4 1 (1.67%) VB.NET
Qualifications
1 9 (15.00%) ITIL Certification
1 9 (15.00%) SC Cleared
1 9 (15.00%) Security Cleared
2 6 (10.00%) ITIL Foundation Certificate
3 4 (6.67%) Microsoft Certification
4 3 (5.00%) CESG Certified Professional
4 3 (5.00%) CISSP
4 3 (5.00%) Degree
4 3 (5.00%) DV Cleared
5 2 (3.33%) MCSD
6 1 (1.67%) APMG
6 1 (1.67%) ISEB
6 1 (1.67%) PMI Certification
6 1 (1.67%) PMP
Quality Assurance & Compliance
1 9 (15.00%) SLA
2 5 (8.33%) COBIT
3 3 (5.00%) HMG Security Policy Framework
4 1 (1.67%) ISO/IEC 27001
4 1 (1.67%) PMBOK
System Software
1 2 (3.33%) Active Directory
2 1 (1.67%) Virtual Machines
Systems Management
1 3 (5.00%) Nagios
2 1 (1.67%) Backup Exec
2 1 (1.67%) OVSD
2 1 (1.67%) SCCM
Vendors
1 12 (20.00%) Microsoft
2 4 (6.67%) Apigee
2 4 (6.67%) Intel
2 4 (6.67%) Talend
3 3 (5.00%) ServiceNow
4 2 (3.33%) Oracle
4 2 (3.33%) Sitecore
4 2 (3.33%) webMethods
5 1 (1.67%) Apple
5 1 (1.67%) BMC
5 1 (1.67%) Citrix
5 1 (1.67%) HP
5 1 (1.67%) Remedy
5 1 (1.67%) SAP