The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Management
England / East Midlands
Rank 61 69 68
Rank change year-on-year
+8 -1
Contract jobs citing Service Management 34 32 27
As % of all contract IT jobs located in the East Midlands 2.31% 2.04% 1.81%
As % of the Processes & Methodologies category 2.92% 2.58% 2.40%
Number of daily rates quoted 25 16 10
Median daily rate £390 £413 £418
Median daily rate % change year-on-year
-5.45% -1.19%
90% offered a daily rate of more than £300 £300 £303
10% offered a daily rate of more than £575 £519 £543
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 2 1 8
Median hourly rate £11.11 £12.00 £16.75
Median hourly rate % change year-on-year
-7.39% -28.35%
90% offered a hourly rate of more than £10.22 £12.00 £10.20
10% offered a hourly rate of more than £12.00 £12.00 £19.00
UK excluding London median hourly rate £14.00 £13.75 £16.00
% change year-on-year
+1.81% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1166 1240 1127
As % of all contract IT jobs located in the East Midlands 79.27% 78.88% 75.59%
Number of daily rates quoted 736 752 635
Median daily rate £375 £388 £368
Median daily rate % change year-on-year
-3.22% +5.44%
90% offered a daily rate of more than £200 £260 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 32 34 43
Median hourly rate £18.50 £20.00 £16.00
Median hourly rate % change year-on-year
-7.50% +25.00%
90% offered a hourly rate of more than £11.50 £10.00 £10.44
10% offered a hourly rate of more than £32.50 £43.75 £25.00
UK excluding London median hourly rate £35.75 £40.00 £27.50
% change year-on-year
-10.62% +45.45%

Service Management
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 21 February 2017.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 12 £525 +40.00% 1
Leicestershire +19 10 £413 -
Northamptonshire -5 6 £300 -40.00% 4
Derbyshire -12 6 £448 +5.29% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 21 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Management.

1 47 (74.60%) ITIL
2 25 (39.68%) ITSM
3 21 (33.33%) Finance
4 16 (25.40%) Project Management
5 15 (23.81%) ITIL Certification
5 15 (23.81%) Service Design
6 14 (22.22%) Agile Software Development
7 13 (20.63%) Stakeholder Management
7 13 (20.63%) Service Delivery
7 13 (20.63%) Change Management
8 12 (19.05%) Microsoft
9 10 (15.87%) Windows
10 9 (14.29%) PRINCE2
11 8 (12.70%) MS Office
11 8 (12.70%) BMC
11 8 (12.70%) Remedy
11 8 (12.70%) ServiceNow
11 8 (12.70%) Business Analysis
11 8 (12.70%) Remedy ITSM
12 7 (11.11%) COBIT
12 7 (11.11%) SLA
12 7 (11.11%) MS Excel
13 6 (9.52%) Web Services
13 6 (9.52%) SQL
13 6 (9.52%) Microsoft Certification
13 6 (9.52%) Security Cleared
13 6 (9.52%) Degree
13 6 (9.52%) TOGAF
13 6 (9.52%) DevOps
13 6 (9.52%) Analytical Skills

Service Management
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.35%) CMS
2 2 (3.17%) Sitecore CMS
3 1 (1.59%) SharePoint
3 1 (1.59%) WebSphere
Applications
1 8 (12.70%) MS Office
2 7 (11.11%) MS Excel
3 1 (1.59%) MS Visio
Business Applications
1 8 (12.70%) Remedy ITSM
2 3 (4.76%) Unit4 Business World
3 1 (1.59%) Dynamics NAV
Cloud Services
1 1 (1.59%) IaaS
1 1 (1.59%) PaaS
1 1 (1.59%) SaaS
Communications & Networking
1 3 (4.76%) WAN
2 2 (3.17%) LAN
3 1 (1.59%) DHCP
3 1 (1.59%) DNS
3 1 (1.59%) Firewall
3 1 (1.59%) VoIP
3 1 (1.59%) VPN
3 1 (1.59%) Wireless
Database & Business Intelligence
1 5 (7.94%) SQL Server
2 1 (1.59%) OLAP
2 1 (1.59%) Oracle OLAP
2 1 (1.59%) Oracle OWB
Development Applications
1 4 (6.35%) Talend Open Studio
2 2 (3.17%) Dreamweaver
General
1 21 (33.33%) Finance
2 5 (7.94%) Retail
3 2 (3.17%) Banking
3 2 (3.17%) Marketing
4 1 (1.59%) Advertising
4 1 (1.59%) Manufacturing
4 1 (1.59%) Pharmaceutical
4 1 (1.59%) Telecoms
Job Titles
1 14 (22.22%) Analyst
2 12 (19.05%) Service Manager
3 8 (12.70%) Architect
3 8 (12.70%) IT Manager
4 6 (9.52%) IT Analyst
4 6 (9.52%) IT Services Manager
4 6 (9.52%) Service Architect
5 5 (7.94%) Applications Support
5 5 (7.94%) Consultant
5 5 (7.94%) Service Analyst
6 4 (6.35%) Applications Support Analyst
6 4 (6.35%) Integration Manager
6 4 (6.35%) Project Manager
6 4 (6.35%) Senior Architect
6 4 (6.35%) Support Analyst
7 3 (4.76%) Applications Project Manager
7 3 (4.76%) Service Desk Support
7 3 (4.76%) Service Desk Support Analyst
7 3 (4.76%) SQL Analyst
7 3 (4.76%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 6 (9.52%) Web Services
2 4 (6.35%) Middleware
3 3 (4.76%) CSS
3 3 (4.76%) HTML
4 2 (3.17%) .NET
4 2 (3.17%) XML
5 1 (1.59%) Ajax
5 1 (1.59%) ASP.NET
5 1 (1.59%) jQuery
5 1 (1.59%) LINQ
5 1 (1.59%) WCF
5 1 (1.59%) WPF
Miscellaneous
1 6 (9.52%) Analytical Skills
2 3 (4.76%) iPad
2 3 (4.76%) Management Information System
3 2 (3.17%) CMDB
3 2 (3.17%) Data Centre
3 2 (3.17%) Freedom of Information
3 2 (3.17%) Social Media
3 2 (3.17%) User Experience
3 2 (3.17%) VLE
4 1 (1.59%) Blackberry
4 1 (1.59%) BYOD
4 1 (1.59%) Smartphone
4 1 (1.59%) Virtual Team
Operating Systems
1 10 (15.87%) Windows
2 4 (6.35%) Android
3 3 (4.76%) Windows 7
4 2 (3.17%) Unix
4 2 (3.17%) Windows XP
5 1 (1.59%) AIX
5 1 (1.59%) Apple iOS
5 1 (1.59%) Linux
5 1 (1.59%) Mac OS X
5 1 (1.59%) Windows 2000
5 1 (1.59%) Windows 8
Processes & Methodologies
1 47 (74.60%) ITIL
2 25 (39.68%) ITSM
3 16 (25.40%) Project Management
4 15 (23.81%) Service Design
5 14 (22.22%) Agile Software Development
6 13 (20.63%) Change Management
6 13 (20.63%) Service Delivery
6 13 (20.63%) Stakeholder Management
7 9 (14.29%) PRINCE2
8 8 (12.70%) Business Analysis
9 6 (9.52%) DevOps
9 6 (9.52%) Problem Management
9 6 (9.52%) TOGAF
10 5 (7.94%) Data Management
10 5 (7.94%) Incident Management
10 5 (7.94%) Process Improvement
11 4 (6.35%) Asset Management
11 4 (6.35%) ITIL V3
11 4 (6.35%) Office Automation
11 4 (6.35%) Release Management
Programming Languages
1 6 (9.52%) SQL
2 2 (3.17%) C
2 2 (3.17%) C#
2 2 (3.17%) Shell Script
3 1 (1.59%) JavaScript
3 1 (1.59%) PL/SQL
3 1 (1.59%) T-SQL
3 1 (1.59%) VB
3 1 (1.59%) VB.NET
Qualifications
1 15 (23.81%) ITIL Certification
2 6 (9.52%) Degree
2 6 (9.52%) Microsoft Certification
2 6 (9.52%) Security Cleared
3 5 (7.94%) SC Cleared
4 4 (6.35%) CCNA
4 4 (6.35%) Cisco Certification
4 4 (6.35%) ITIL Foundation Certificate
4 4 (6.35%) MCSE
5 2 (3.17%) BPSS Clearance
5 2 (3.17%) DV Cleared
5 2 (3.17%) ISEB
5 2 (3.17%) MCSD
6 1 (1.59%) CCDP
6 1 (1.59%) CISSP
6 1 (1.59%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (11.11%) COBIT
1 7 (11.11%) SLA
2 1 (1.59%) Disclosure Scotland
2 1 (1.59%) PMBOK
System Software
1 2 (3.17%) Active Directory
Systems Management
1 1 (1.59%) Backup Exec
Vendors
1 12 (19.05%) Microsoft
2 8 (12.70%) BMC
2 8 (12.70%) Remedy
2 8 (12.70%) ServiceNow
3 4 (6.35%) Apigee
3 4 (6.35%) Intel
3 4 (6.35%) Talend
4 2 (3.17%) Blackboard
4 2 (3.17%) Oracle
4 2 (3.17%) Sitecore
4 2 (3.17%) webMethods
5 1 (1.59%) Apple
5 1 (1.59%) Citrix
5 1 (1.59%) SAP