The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Management
Rank 63 69 70
Rank change year-on-year
+6 +1
Contract jobs citing Service Management 36 25 16
As % of all contract IT jobs located in the East Midlands 2.05% 1.60% 1.21%
As % of the Processes & Methodologies category 2.74% 2.15% 1.75%
Number of daily rates quoted 15 14 9
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £258 £375
Average daily rate % change year-on-year
+55.33% -31.33%
90% offered a daily rate of more than £350 £102 £288
10% offered a daily rate of more than £491 £455 £455
UK excluding London average daily rate £350 £350 £364
% change year-on-year
- -3.78%
Number of hourly rates quoted 6 3 0
Average hourly rate £16.00 £10.50 -
Average hourly rate % change year-on-year
+52.38% -
UK excluding London average hourly rate £13.35 £19.25 £16.00
% change year-on-year
-30.64% +20.31%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1312 1161 913
As % of all contract IT jobs located in the East Midlands 74.89% 74.42% 68.91%
Number of daily rates quoted 772 588 449
Average daily rate £390 £350 £363
Average daily rate % change year-on-year
+11.42% -3.44%
90% offered a daily rate of more than £238 £205 £225
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 39 85 61
Average hourly rate £16.00 £21.00 £20.00
Average hourly rate % change year-on-year
-23.80% +5.00%
90% offered a hourly rate of more than £11.00 £10.81 £12.00
10% offered a hourly rate of more than £25.00 £45.00 £35.00
UK excluding London average hourly rate £30.50 £30.75 £32.00
% change year-on-year
-0.81% -3.90%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 1 May 2015.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +3 20 £385 -3.75% 1
Leicestershire +4 6 £400 +130.21% 3
Derbyshire -3 4 £400 +292.15%
Nottinghamshire -4 2 - - 10
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 1 May 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 38 (57.58%) ITIL
2 24 (36.36%) Microsoft
3 21 (31.82%) MS Office
4 20 (30.30%) ITSM
4 20 (30.30%) Security Cleared
5 19 (28.79%) SC Cleared
5 19 (28.79%) MS Excel
6 15 (22.73%) ITIL Foundation Certificate
7 14 (21.21%) Analytical Skills
8 12 (18.18%) C
8 12 (18.18%) Management Information System
8 12 (18.18%) Service Delivery
9 11 (16.67%) Finance
10 10 (15.15%) HP
10 10 (15.15%) Windows
11 9 (13.64%) Release Management
12 8 (12.12%) DV Cleared
12 8 (12.12%) Project Management
12 8 (12.12%) Supplier Management
13 7 (10.61%) Retail
13 7 (10.61%) Change Management
13 7 (10.61%) ITIL V3
14 6 (9.09%) Incident Management
14 6 (9.09%) Stakeholder Management
14 6 (9.09%) SLA
15 5 (7.58%) Cisco
15 5 (7.58%) Linux
15 5 (7.58%) Remedy
15 5 (7.58%) Logistics
16 4 (6.06%) Capacity Management

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 1 May 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.03%) SharePoint
1 2 (3.03%) MS Exchange
2 1 (1.52%) Exchange Server 2010
Applications
1 21 (31.82%) MS Office
2 19 (28.79%) MS Excel
3 3 (4.55%) MS PowerPoint
4 1 (1.52%) MS Visio
4 1 (1.52%) MS Project
Business Applications
1 4 (6.06%) SAP Retail
2 3 (4.55%) Remedy ITSM
Communications & Networking
1 4 (6.06%) SNMP
2 2 (3.03%) FCoE
2 2 (3.03%) Network Security
3 1 (1.52%) LAN
3 1 (1.52%) WAN
3 1 (1.52%) TCP/IP
3 1 (1.52%) Internet
3 1 (1.52%) Wi-Fi
3 1 (1.52%) Firewall
3 1 (1.52%) BIG-IP
3 1 (1.52%) iSCSI
Database & Business Intelligence
1 4 (6.06%) SAP BW
2 3 (4.55%) Crystal Reports
3 2 (3.03%) SQL Server 2008
3 2 (3.03%) SQL Server Reporting Services
3 2 (3.03%) SQL Server Integration Services
3 2 (3.03%) SQL Server
3 2 (3.03%) Oracle Reports
4 1 (1.52%) Oracle Database 10g
4 1 (1.52%) Oracle Database 11g
4 1 (1.52%) Oracle Database
Development Applications
1 3 (4.55%) Team Foundation Server
2 2 (3.03%) LoadRunner
General
1 11 (16.67%) Finance
2 7 (10.61%) Retail
3 4 (6.06%) Banking
4 3 (4.55%) Financial Institution
Job Titles
1 18 (27.27%) Analyst
2 12 (18.18%) Service Analyst
2 12 (18.18%) Service Desk Analyst
3 11 (16.67%) Service Manager
3 11 (16.67%) 1st Line Support
4 6 (9.09%) Project Manager
5 5 (7.58%) Architect
5 5 (7.58%) Transition Manager
5 5 (7.58%) Service Transition Manager
6 4 (6.06%) Incident Manager
6 4 (6.06%) SAP Retail Consultant
6 4 (6.06%) SAP Consultant
6 4 (6.06%) Consultant
7 3 (4.55%) Developer
7 3 (4.55%) Delivery Manager
7 3 (4.55%) Services Delivery Manager
8 2 (3.03%) Digital Solutions Architect
8 2 (3.03%) Monitoring Engineer
8 2 (3.03%) Digital Architect
8 2 (3.03%) Test Environment Manager
Libraries, Frameworks & Software Standards
1 1 (1.52%) POSIX
Miscellaneous
1 14 (21.21%) Analytical Skills
2 12 (18.18%) Management Information System
3 2 (3.03%) Performance Metrics
3 2 (3.03%) NHS
4 1 (1.52%) Economics
4 1 (1.52%) Statistics
4 1 (1.52%) Mobile Banking
Operating Systems
1 10 (15.15%) Windows
2 5 (7.58%) Linux
3 3 (4.55%) UNIX
4 1 (1.52%) Windows XP
4 1 (1.52%) AIX
4 1 (1.52%) Windows Server 2003
4 1 (1.52%) Ubuntu
4 1 (1.52%) CentOS
4 1 (1.52%) Windows Server 2008
Processes & Methodologies
1 38 (57.58%) ITIL
2 20 (30.30%) ITSM
3 12 (18.18%) Service Delivery
4 9 (13.64%) Release Management
5 8 (12.12%) Project Management
5 8 (12.12%) Supplier Management
6 7 (10.61%) Change Management
6 7 (10.61%) ITIL V3
7 6 (9.09%) Incident Management
7 6 (9.09%) Stakeholder Management
8 5 (7.58%) Logistics
9 4 (6.06%) Capacity Management
9 4 (6.06%) Data Analysis
9 4 (6.06%) PRINCE2
10 3 (4.55%) Workflow
10 3 (4.55%) Data Management
10 3 (4.55%) Unit Testing
10 3 (4.55%) Problem Management
10 3 (4.55%) Root Cause Analysis
10 3 (4.55%) Coaching
Programming Languages
1 12 (18.18%) C
2 3 (4.55%) SQL
2 3 (4.55%) VBScript
2 3 (4.55%) PowerShell
3 1 (1.52%) PL/SQL
3 1 (1.52%) Shell Script
3 1 (1.52%) R
Qualifications
1 20 (30.30%) Security Cleared
2 19 (28.79%) SC Cleared
3 15 (22.73%) ITIL Foundation Certificate
4 8 (12.12%) DV Cleared
5 1 (1.52%) MCP
5 1 (1.52%) Microsoft Certification
5 1 (1.52%) PMP
5 1 (1.52%) PMI Certification
5 1 (1.52%) Degree
5 1 (1.52%) NVQ Level 3
Quality Assurance & Compliance
1 6 (9.09%) SLA
2 2 (3.03%) BS15000
3 1 (1.52%) ISO/IEC 27001
3 1 (1.52%) QA
System Software
1 4 (6.06%) Active Directory
2 3 (4.55%) VMware Infrastructure
3 1 (1.52%) NFS
3 1 (1.52%) Oracle RAC
3 1 (1.52%) Hyper-V
Systems Management
1 3 (4.55%) Control-M
1 3 (4.55%) OVSD
2 2 (3.03%) Cisco Prime
2 2 (3.03%) HP UCMDB
2 2 (3.03%) WhatsUp Gold
2 2 (3.03%) ServiceCenter
2 2 (3.03%) WMI
3 1 (1.52%) Tivoli
3 1 (1.52%) Tivoli Storage Manager
3 1 (1.52%) Oracle RMAN
3 1 (1.52%) Data Guard
Vendors
1 24 (36.36%) Microsoft
2 10 (15.15%) HP
3 5 (7.58%) Cisco
3 5 (7.58%) Remedy
4 4 (6.06%) SAP
4 4 (6.06%) Oracle
5 3 (4.55%) BMC
5 3 (4.55%) VMware
6 2 (3.03%) SolarWinds
7 1 (1.52%) NetApp
7 1 (1.52%) Citrix
7 1 (1.52%) F5
Kegworth, Leicestershire
PTS Resourcing (UK) Ltd
Posted: 2 days ago