The first table below looks at the demand for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Management
Rank 69 57 63
Rank change year-on-year
-12 +6
Contract jobs citing Service Management 14 27 18
As % of all contract IT jobs located in the East Midlands 1.123% 1.961% 1.274%
As % of the Processes & Methodologies category 1.677% 3.041% 1.961%
Number of daily rates quoted 8 18 14
Average daily rate £419 £350 £410
Average daily rate % change year-on-year
+19.64% -14.63%
90% offered a daily rate of more than £375 £300 £358
10% offered a daily rate of more than £465 £600 £468
UK excluding London average daily rate £370 £325 £350
% change year-on-year
+13.84% -7.14%
Number of hourly rates quoted 0 3 1
Average hourly rate - £11.00 £20.50
Average hourly rate % change year-on-year
- -46.34%
UK excluding London average hourly rate £16.65 £17.00 £16.25
% change year-on-year
-2.05% +4.61%
All Processes & Methodologies
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
835 888 918
As % of all contract IT jobs located in the East Midlands 66.96% 64.49% 64.97%
Number of daily rates quoted 398 452 396
Average daily rate £375 £375 £383
Average daily rate % change year-on-year
- -1.96%
90% offered a daily rate of more than £235 £240 £225
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 47 50 66
Average hourly rate £27.50 £33.00 £26.00
Average hourly rate % change year-on-year
-16.66% +26.92%
90% offered a hourly rate of more than £11.95 £10.65 £14.00
10% offered a hourly rate of more than £35.00 £57.50 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Management
England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

East Midlands Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

East Midlands Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 23 May 2013.

East Midlands Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

East Midlands Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Leicestershire -3 4 £438 -
Nottinghamshire - 4 £375 -
Northamptonshire +6 3 £388 +10.71%
Derbyshire +10 2 - -
Service Management
England

Service Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (66.67%) ITIL
2 11 (40.74%) Change Management
3 10 (37.04%) Finance
4 9 (33.33%) SLA
5 7 (25.93%) Service Delivery
6 6 (22.22%) ITIL Certification
7 5 (18.52%) Project Management
7 5 (18.52%) Oracle
8 4 (14.81%) PRINCE2
8 4 (14.81%) Retail
8 4 (14.81%) Performance Management
9 3 (11.11%) Operations Management
9 3 (11.11%) Continuous Improvement
9 3 (11.11%) Oracle EBS
9 3 (11.11%) CRM
10 2 (7.407%) SharePoint
10 2 (7.407%) E-Commerce
10 2 (7.407%) UNIX
10 2 (7.407%) Linux
10 2 (7.407%) SQL Server
10 2 (7.407%) Red Hat
10 2 (7.407%) Middleware
10 2 (7.407%) SQL
10 2 (7.407%) Disaster Recovery
10 2 (7.407%) Migration
10 2 (7.407%) Stakeholder Management
10 2 (7.407%) Scrum
10 2 (7.407%) Extreme Programming
10 2 (7.407%) TDD
10 2 (7.407%) Pair Programming

Service Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 2 (7.407%) Middleware
1 2 (7.407%) WebSphere
2 1 (3.704%) Web Services
Application Platforms
1 2 (7.407%) SharePoint
2 1 (3.704%) MS Exchange
Business Applications
1 3 (11.11%) Oracle EBS
Database & Business Intelligence
1 2 (7.407%) SQL Server
2 1 (3.704%) SQL Server Analysis Services
2 1 (3.704%) SQL Server Integration Services
2 1 (3.704%) SQL Server Reporting Services
General
1 10 (37.04%) Finance
2 4 (14.81%) Retail
3 1 (3.704%) Local Government
3 1 (3.704%) Manufacturing
3 1 (3.704%) Financial Institution
3 1 (3.704%) Pharmaceutical
Job Titles
1 13 (48.15%) Service Manager
2 4 (14.81%) Operations Manager
2 4 (14.81%) Delivery Manager
2 4 (14.81%) Services Delivery Manager
3 3 (11.11%) Release Manager
4 2 (7.407%) Senior Manager
4 2 (7.407%) Agile Coach
4 2 (7.407%) Supplier Manager
4 2 (7.407%) Senior Service Manager
5 1 (3.704%) Operations Director
5 1 (3.704%) Supplier Relationship Manager
5 1 (3.704%) Senior Systems Administrator
5 1 (3.704%) IT Services Delivery Manager
5 1 (3.704%) Relationships Manager
5 1 (3.704%) Transition Manager
5 1 (3.704%) ITIL Manager
5 1 (3.704%) Performance Analyst
5 1 (3.704%) Applications Manager
5 1 (3.704%) IT Services Manager
5 1 (3.704%) Change Manager
Miscellaneous
1 1 (3.704%) FMCG
1 1 (3.704%) Enterprise Storage
1 1 (3.704%) Credit Risk
1 1 (3.704%) Enterprise Software
Operating Systems
1 2 (7.407%) UNIX
1 2 (7.407%) Linux
1 2 (7.407%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (66.67%) ITIL
2 11 (40.74%) Change Management
3 7 (25.93%) Service Delivery
4 5 (18.52%) Project Management
5 4 (14.81%) PRINCE2
5 4 (14.81%) Performance Management
6 3 (11.11%) Operations Management
6 3 (11.11%) Continuous Improvement
6 3 (11.11%) CRM
7 2 (7.407%) E-Commerce
7 2 (7.407%) Disaster Recovery
7 2 (7.407%) Migration
7 2 (7.407%) Stakeholder Management
7 2 (7.407%) Scrum
7 2 (7.407%) Extreme Programming
7 2 (7.407%) TDD
7 2 (7.407%) Pair Programming
7 2 (7.407%) Change Control
7 2 (7.407%) Problem Management
7 2 (7.407%) BDD
Programming Languages
1 2 (7.407%) SQL
Qualifications
1 6 (22.22%) ITIL Certification
2 2 (7.407%) PRINCE2 Practitioner
2 2 (7.407%) Security Cleared
3 1 (3.704%) Degree
3 1 (3.704%) MCSE
3 1 (3.704%) Microsoft Certification
Quality Assurance & Compliance
1 9 (33.33%) SLA
2 1 (3.704%) QA
System Software
1 1 (3.704%) vSphere
Vendors
1 5 (18.52%) Oracle
2 2 (7.407%) Red Hat
3 1 (3.704%) Capita
3 1 (3.704%) VMware
3 1 (3.704%) NetApp
3 1 (3.704%) Remedy
3 1 (3.704%) SAP
3 1 (3.704%) Microsoft
3 1 (3.704%) HP
3 1 (3.704%) EMC
Leicestershire
Location: Leicester, East Midlands Rate: £400-425 per day Duration: 3 months Essential Skills: - ITIL Service Management implementation - Organisational Change Management - PRINCE 2 Practitioner - Change Project Management MAIN...
LA International
Rate: £400 - £425 per day
Posted: 20 May 2013