The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 56 71 53
Rank change year-on-year
+15 -18
Contract jobs citing Service Management 38 26 36
As % of all contract IT jobs located in the East Midlands 2.40% 1.58% 2.33%
As % of the Processes & Methodologies category 3.39% 2.16% 3.54%
Number of daily rates quoted 17 13 18
Average daily rate
Keep up to 90%
of your Daily Rate
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£410 £250 £356
Average daily rate % change year-on-year
+64.00% -29.82%
90% offered a daily rate of more than £330 £106 £234
10% offered a daily rate of more than £451 £385 £425
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 3 2 3
Average hourly rate £16.60 £8.75 £11.00
Average hourly rate % change year-on-year
+89.71% -20.45%
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1121 1203 1016
As % of all contract IT jobs located in the East Midlands 70.90% 73.00% 65.80%
Number of daily rates quoted 593 609 430
Average daily rate £400 £350 £375
Average daily rate % change year-on-year
+14.28% -6.66%
90% offered a daily rate of more than £250 £200 £250
10% offered a daily rate of more than £550 £476 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 52 49 82
Average hourly rate £17.50 £36.50 £34.00
Average hourly rate % change year-on-year
-52.05% +7.35%
90% offered a hourly rate of more than £10.50 £10.50 £11.50
10% offered a hourly rate of more than £37.50 £56.21 £65.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 19 September 2014.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +8 12 £350 +10.23% 2
Northamptonshire +9 10 £410 +5.80%
Derbyshire +11 8 £440 - 1
Leicestershire +4 6 £385 +275.60%
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 September 2014, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (42.31%) ITIL
2 15 (28.85%) Analytical Skills
3 13 (25.00%) Microsoft
3 13 (25.00%) Finance
4 11 (21.15%) Project Management
5 10 (19.23%) SLA
5 10 (19.23%) MS Office
6 9 (17.31%) PRINCE2
6 9 (17.31%) Service Delivery
6 9 (17.31%) Change Management
7 8 (15.38%) SC Cleared
7 8 (15.38%) Security Cleared
8 7 (13.46%) Continuous Improvement
9 6 (11.54%) ITSM
9 6 (11.54%) Windows
10 5 (9.62%) Stakeholder Management
11 4 (7.69%) Billing
11 4 (7.69%) Supplier Management
11 4 (7.69%) Incident Management
11 4 (7.69%) Windows 7
11 4 (7.69%) Problem Management
11 4 (7.69%) Management Information System
11 4 (7.69%) SQL
11 4 (7.69%) Coaching
12 3 (5.77%) Portfolio Management
12 3 (5.77%) Mentoring
12 3 (5.77%) P3O
12 3 (5.77%) SAP
12 3 (5.77%) SQL Server
12 3 (5.77%) MS Excel

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 19 September 2014, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.92%) WebSphere Application Server
1 1 (1.92%) WebSphere
1 1 (1.92%) WebSphere Portal
1 1 (1.92%) CMS
Applications
1 10 (19.23%) MS Office
2 3 (5.77%) MS Excel
3 2 (3.85%) MS PowerPoint
Business Applications
1 3 (5.77%) SAP Retail
Communications & Networking
1 1 (1.92%) LAN
1 1 (1.92%) DSL
1 1 (1.92%) NetScaler
Database & Business Intelligence
1 3 (5.77%) SQL Server
1 3 (5.77%) SAP BW
2 2 (3.85%) Crystal Reports
3 1 (1.92%) Data Mining
3 1 (1.92%) Relational Database
General
1 13 (25.00%) Finance
2 4 (7.69%) Billing
3 3 (5.77%) Manufacturing
3 3 (5.77%) Retail
Job Titles
1 9 (17.31%) Project Manager
2 7 (13.46%) Service Manager
3 6 (11.54%) Consultant
4 5 (9.62%) Analyst
5 3 (5.77%) Functional Consultant
5 3 (5.77%) Senior Manager
5 3 (5.77%) SAP Retail Consultant
5 3 (5.77%) PMO Manager
5 3 (5.77%) Governance Manager
5 3 (5.77%) Service Level Manager
5 3 (5.77%) SAP Functional Consultant
5 3 (5.77%) SAP Consultant
6 2 (3.85%) Systems Manager
6 2 (3.85%) Incident Manager
6 2 (3.85%) Applications Support Analyst
6 2 (3.85%) Applications Manager
6 2 (3.85%) 1st Line Support Engineer
6 2 (3.85%) Process Manager
6 2 (3.85%) MI Analyst
6 2 (3.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (1.92%) Web Services
1 1 (1.92%) Middleware
Miscellaneous
1 15 (28.85%) Analytical Skills
2 4 (7.69%) Management Information System
3 2 (3.85%) Economics
3 2 (3.85%) Statistics
3 2 (3.85%) NHS
4 1 (1.92%) Freedom of Information
Operating Systems
1 6 (11.54%) Windows
2 4 (7.69%) Windows 7
3 2 (3.85%) Windows XP
4 1 (1.92%) Linux
4 1 (1.92%) UNIX
Processes & Methodologies
1 22 (42.31%) ITIL
2 11 (21.15%) Project Management
3 9 (17.31%) PRINCE2
3 9 (17.31%) Service Delivery
3 9 (17.31%) Change Management
4 7 (13.46%) Continuous Improvement
5 6 (11.54%) ITSM
6 5 (9.62%) Stakeholder Management
7 4 (7.69%) Supplier Management
7 4 (7.69%) Incident Management
7 4 (7.69%) Problem Management
7 4 (7.69%) Coaching
8 3 (5.77%) Portfolio Management
8 3 (5.77%) Mentoring
8 3 (5.77%) Process Management
8 3 (5.77%) Business Intelligence
8 3 (5.77%) Release Management
8 3 (5.77%) Time Management
8 3 (5.77%) Process Improvement
8 3 (5.77%) Logistics
Programming Languages
1 4 (7.69%) SQL
2 1 (1.92%) T-SQL
2 1 (1.92%) VBA
2 1 (1.92%) Shell Script
2 1 (1.92%) Jython
Qualifications
1 8 (15.38%) SC Cleared
1 8 (15.38%) Security Cleared
2 3 (5.77%) ITIL Certification
2 3 (5.77%) PRINCE2 Practitioner
3 1 (1.92%) MCP
3 1 (1.92%) Microsoft Certification
3 1 (1.92%) PRINCE2 Certification
3 1 (1.92%) MCDST
3 1 (1.92%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (19.23%) SLA
2 3 (5.77%) P3O
System Software
1 2 (3.85%) XenApp
2 1 (1.92%) Active Directory
2 1 (1.92%) XenDesktop
Systems Management
1 1 (1.92%) BladeLogic
1 1 (1.92%) SCCM
1 1 (1.92%) SCSM
1 1 (1.92%) XenMobile
Vendors
1 13 (25.00%) Microsoft
2 3 (5.77%) SAP
2 3 (5.77%) Citrix
3 2 (3.85%) ServiceNow
3 2 (3.85%) Remedy
4 1 (1.92%) Oracle
4 1 (1.92%) IBM
4 1 (1.92%) HP
4 1 (1.92%) Mercator
4 1 (1.92%) Serena
4 1 (1.92%) LANDesk