The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 60 70 77
Rank change year-on-year
+10 +7
Contract jobs citing Service Management 34 30 14
As % of all contract IT jobs located in the East Midlands 2.24% 1.88% 0.95%
As % of the Processes & Methodologies category 2.78% 2.43% 1.26%
Number of daily rates quoted 18 17 10
Median daily rate £339 £400 £325
Median daily rate % change year-on-year
-15.37% +23.07%
90% offered a daily rate of more than £145 £120 £156
10% offered a daily rate of more than £403 £425 £528
UK excluding London median daily rate £403 £375 £350
% change year-on-year
+7.33% +7.14%
Number of hourly rates quoted 3 3 0
Median hourly rate £11.50 £19.00 -
Median hourly rate % change year-on-year
-39.47% -
UK excluding London median hourly rate £14.75 £13.35 £16.13
% change year-on-year
+10.48% -17.20%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1224 1235 1108
As % of all contract IT jobs located in the East Midlands 80.69% 77.19% 74.92%
Number of daily rates quoted 760 761 585
Median daily rate £425 £395 £370
Median daily rate % change year-on-year
+7.59% +6.75%
90% offered a daily rate of more than £300 £240 £250
10% offered a daily rate of more than £583 £550 £525
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 28 25 70
Median hourly rate £14.50 £22.50 £14.50
Median hourly rate % change year-on-year
-35.55% +55.17%
90% offered a hourly rate of more than £11.50 £11.30 £10.00
10% offered a hourly rate of more than £37.70 £47.00 £45.00
UK excluding London median hourly rate £28.50 £30.00 £29.50
% change year-on-year
-5.00% +1.69%

Service Management
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 25 June 2016.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +22 14 £327 -18.25%
Northamptonshire -7 9 £350 -14.00% 1
Nottinghamshire +6 6 £150 -63.45% 8
Leicestershire -3 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 25 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Management.

1 44 (62.86%) ITIL
2 23 (32.86%) Microsoft
3 19 (27.14%) Finance
3 19 (27.14%) MS Office
4 18 (25.71%) Project Management
5 17 (24.29%) ITSM
6 16 (22.86%) Analytical Skills
7 15 (21.43%) Stakeholder Management
8 14 (20.00%) Security Cleared
9 11 (15.71%) SC Cleared
9 11 (15.71%) Windows
9 11 (15.71%) MS Excel
10 9 (12.86%) Programme Management
10 9 (12.86%) SAP
10 9 (12.86%) Service Design
11 8 (11.43%) Agile Software Development
11 8 (11.43%) ERP
11 8 (11.43%) Legal
11 8 (11.43%) Service Delivery
11 8 (11.43%) Change Management
12 7 (10.00%) VMware
12 7 (10.00%) Citrix
12 7 (10.00%) SAP ERP
13 6 (8.57%) Problem Management
13 6 (8.57%) Business Development
13 6 (8.57%) Degree
13 6 (8.57%) MS PowerPoint
13 6 (8.57%) ITIL V3
13 6 (8.57%) Transition Management
13 6 (8.57%) Active Directory

Service Management
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.71%) WebSphere
2 2 (2.86%) SharePoint
3 1 (1.43%) CMS
3 1 (1.43%) MS Exchange
3 1 (1.43%) SharePoint 2013
3 1 (1.43%) SharePoint Server
Applications
1 19 (27.14%) MS Office
2 11 (15.71%) MS Excel
3 6 (8.57%) MS PowerPoint
4 5 (7.14%) MS Visio
5 3 (4.29%) MS Project
Business Applications
1 7 (10.00%) SAP ERP
2 1 (1.43%) Oracle EBS
2 1 (1.43%) Oracle Financials
2 1 (1.43%) Remedy ITSM
Cloud Services
1 1 (1.43%) Office 365
Communications & Networking
1 4 (5.71%) SAN
2 2 (2.86%) TCP/IP
3 1 (1.43%) BIG-IP
3 1 (1.43%) DNS
3 1 (1.43%) Firewall
3 1 (1.43%) Internet
3 1 (1.43%) VoIP
3 1 (1.43%) WAN
3 1 (1.43%) Wi-Fi
3 1 (1.43%) Wireless
Database & Business Intelligence
1 2 (2.86%) SAP BW
1 2 (2.86%) SAP HANA
2 1 (1.43%) DB2
2 1 (1.43%) SQL Server Integration Services
2 1 (1.43%) SQL Server Reporting Services
General
1 19 (27.14%) Finance
2 8 (11.43%) Legal
3 1 (1.43%) Advertising
3 1 (1.43%) Manufacturing
3 1 (1.43%) Retail
Job Titles
1 22 (31.43%) Analyst
2 11 (15.71%) Project Manager
3 10 (14.29%) Service Analyst
3 10 (14.29%) Service Manager
4 6 (8.57%) Architect
4 6 (8.57%) Service Desk Analyst
5 5 (7.14%) Coordinator
5 5 (7.14%) Delivery Manager
5 5 (7.14%) Service Architect
6 4 (5.71%) ITIL Manager
6 4 (5.71%) ITIL Service Manager
6 4 (5.71%) SAP Manager
6 4 (5.71%) SAP Project Manager
6 4 (5.71%) Technical Analyst
6 4 (5.71%) Unix Analyst
6 4 (5.71%) Unix Technical Analyst
7 3 (4.29%) Agile Business Analyst
7 3 (4.29%) Integration Analyst
7 3 (4.29%) ITIL Service Delivery Manager
7 3 (4.29%) SDLC Business Analyst
Libraries, Frameworks & Software Standards
1 5 (7.14%) Middleware
2 2 (2.86%) XML
3 1 (1.43%) .NET
3 1 (1.43%) .NET Framework
3 1 (1.43%) Classic ASP
3 1 (1.43%) EDI
Miscellaneous
1 16 (22.86%) Analytical Skills
2 5 (7.14%) Data Centre
3 4 (5.71%) Clustering
3 4 (5.71%) Management Information System
4 3 (4.29%) Mainframe
5 1 (1.43%) Economics
5 1 (1.43%) Enterprise Software
5 1 (1.43%) IBM Mainframe
5 1 (1.43%) iPad
5 1 (1.43%) iSeries
5 1 (1.43%) NHS
5 1 (1.43%) Virtual Team
Operating Systems
1 11 (15.71%) Windows
2 6 (8.57%) Linux
3 5 (7.14%) Unix
4 4 (5.71%) AIX
4 4 (5.71%) Red Hat Enterprise Linux
4 4 (5.71%) Solaris
5 2 (2.86%) Windows 7
5 2 (2.86%) Windows Server
5 2 (2.86%) Windows Server 2008
6 1 (1.43%) Windows 10
6 1 (1.43%) Windows Server 2003
6 1 (1.43%) Windows Vista
Processes & Methodologies
1 44 (62.86%) ITIL
2 18 (25.71%) Project Management
3 17 (24.29%) ITSM
4 15 (21.43%) Stakeholder Management
5 9 (12.86%) Programme Management
5 9 (12.86%) Service Design
6 8 (11.43%) Agile Software Development
6 8 (11.43%) Change Management
6 8 (11.43%) ERP
6 8 (11.43%) Service Delivery
7 6 (8.57%) Business Development
7 6 (8.57%) ITIL V3
7 6 (8.57%) Problem Management
7 6 (8.57%) Transition Management
8 5 (7.14%) Incident Management
8 5 (7.14%) PRINCE2
8 5 (7.14%) Scrum
9 4 (5.71%) Configuration Management
9 4 (5.71%) PRINCE
9 4 (5.71%) Project Planning
Programming Languages
1 6 (8.57%) SQL
2 2 (2.86%) JavaScript
3 1 (1.43%) C#
3 1 (1.43%) Java
3 1 (1.43%) PowerShell
3 1 (1.43%) VB
3 1 (1.43%) VB.NET
3 1 (1.43%) VB6
3 1 (1.43%) VBA
Qualifications
1 14 (20.00%) Security Cleared
2 11 (15.71%) SC Cleared
3 6 (8.57%) Degree
4 5 (7.14%) DV Cleared
4 5 (7.14%) ITIL Certification
4 5 (7.14%) ITIL Foundation Certificate
4 5 (7.14%) PMI Certification
4 5 (7.14%) PMP
5 3 (4.29%) Microsoft Certification
5 3 (4.29%) PRINCE2 Certification
6 1 (1.43%) CCNA
6 1 (1.43%) Cisco Certification
6 1 (1.43%) CISSP
6 1 (1.43%) Citrix Certification
6 1 (1.43%) HND
6 1 (1.43%) MCSE
6 1 (1.43%) SSCP
6 1 (1.43%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (5.71%) SLA
2 3 (4.29%) ISO/IEC 20000
3 1 (1.43%) ISO 9001
System Software
1 6 (8.57%) Active Directory
2 3 (4.29%) VMware Infrastructure
3 2 (2.86%) Hyper-V
3 2 (2.86%) Virtual Machines
4 1 (1.43%) Virtual Servers
Systems Management
1 4 (5.71%) EMC NetWorker
1 4 (5.71%) Foglight
1 4 (5.71%) nmon
2 2 (2.86%) OVSD
3 1 (1.43%) SCCM
Vendors
1 23 (32.86%) Microsoft
2 9 (12.86%) SAP
3 7 (10.00%) Citrix
3 7 (10.00%) VMware
4 6 (8.57%) IBM
5 5 (7.14%) Intel
6 4 (5.71%) CheckPoint
6 4 (5.71%) EMC
6 4 (5.71%) HP
6 4 (5.71%) Red Hat
6 4 (5.71%) Sun
7 3 (4.29%) Remedy
7 3 (4.29%) ServiceNow
8 2 (2.86%) CA
8 2 (2.86%) Cisco
8 2 (2.86%) LANDesk
9 1 (1.43%) BMC
9 1 (1.43%) Brocade
9 1 (1.43%) NetApp
9 1 (1.43%) Oracle