The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 57 50 68
Rank change year-on-year
-7 +18
Contract jobs citing Service Management 31 50 17
As % of all contract IT jobs located in the East Midlands 2.21% 3.33% 1.30%
As % of the Processes & Methodologies category 3.13% 4.82% 2.00%
Number of daily rates quoted 13 29 6
Average daily rate
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£325 £300 £338
Average daily rate % change year-on-year
+8.33% -11.11%
90% offered a daily rate of more than £155 £100 £213
10% offered a daily rate of more than £510 £400 £488
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 8 4 4
Average hourly rate £16.75 £17.50 £25.50
Average hourly rate % change year-on-year
-4.28% -31.37%
90% offered a hourly rate of more than £13.65 £12.45 £11.00
10% offered a hourly rate of more than £18.65 £18.35 £41.75
UK excluding London average hourly rate £15.00 £18.25 £17.50
% change year-on-year
-17.80% +4.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
989 1037 849
As % of all contract IT jobs located in the East Midlands 70.39% 69.00% 64.91%
Number of daily rates quoted 568 572 419
Average daily rate £368 £325 £343
Average daily rate % change year-on-year
+13.07% -5.10%
90% offered a daily rate of more than £250 £120 £225
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 37 53 82
Average hourly rate £16.50 £17.00 £33.00
Average hourly rate % change year-on-year
-2.94% -48.48%
90% offered a hourly rate of more than £10.44 £8.74 £12.00
10% offered a hourly rate of more than £29.23 £36.00 £45.00
UK excluding London average hourly rate £25.25 £27.50 £31.00
% change year-on-year
-8.18% -11.29%

Service Management
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 27 January 2015.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -11 11 £279 -7.08%
Nottinghamshire -5 10 £320 +0.78% 3
Leicestershire +6 5 £425 -10.52% 5
Derbyshire +8 3 £155 +10.71% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 January 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 33 (45.21%) Microsoft
2 31 (42.47%) ITIL
3 24 (32.88%) MS Office
4 23 (31.51%) Analytical Skills
5 18 (24.66%) ITSM
6 17 (23.29%) MS Excel
7 16 (21.92%) Service Delivery
8 15 (20.55%) Management Information System
9 14 (19.18%) Security Cleared
10 13 (17.81%) SC Cleared
10 13 (17.81%) Project Management
11 12 (16.44%) Finance
11 12 (16.44%) SLA
12 11 (15.07%) PRINCE2
12 11 (15.07%) Windows
12 11 (15.07%) Problem Management
13 8 (10.96%) Change Management
13 8 (10.96%) SQL Server
13 8 (10.96%) Crystal Reports
13 8 (10.96%) C
13 8 (10.96%) Business Intelligence
13 8 (10.96%) Supplier Management
13 8 (10.96%) MS PowerPoint
13 8 (10.96%) ITIL Foundation Certificate
14 7 (9.59%) Stakeholder Management
14 7 (9.59%) HP
15 6 (8.22%) SQL
15 6 (8.22%) Linux
15 6 (8.22%) Active Directory
15 6 (8.22%) Continuous Improvement

Service Management
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 January 2015, IT contractor jobs across the East Midlands region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.85%) MS Exchange
2 4 (5.48%) Exchange Server 2010
3 1 (1.37%) SharePoint
3 1 (1.37%) CMS
Applications
1 24 (32.88%) MS Office
2 17 (23.29%) MS Excel
3 8 (10.96%) MS PowerPoint
4 1 (1.37%) Acrobat
4 1 (1.37%) MS Visio
4 1 (1.37%) Adobe Captivate
Business Applications
1 4 (5.48%) SAP Retail
Communications & Networking
1 2 (2.74%) WAN
1 2 (2.74%) SNMP
1 2 (2.74%) FCoE
2 1 (1.37%) NetScaler
2 1 (1.37%) Internet
2 1 (1.37%) Firewall
2 1 (1.37%) TCP/IP
2 1 (1.37%) LAN
Database & Business Intelligence
1 8 (10.96%) SQL Server
1 8 (10.96%) Crystal Reports
2 4 (5.48%) SQL Server Reporting Services
2 4 (5.48%) SQL Server Integration Services
2 4 (5.48%) Oracle Reports
2 4 (5.48%) SAP BW
2 4 (5.48%) SQL Server 2008
Development Applications
1 2 (2.74%) LoadRunner
2 1 (1.37%) Team Foundation Server
2 1 (1.37%) WinRunner
2 1 (1.37%) TestDirector
2 1 (1.37%) QuickTest Pro
General
1 12 (16.44%) Finance
2 5 (6.85%) Banking
2 5 (6.85%) Retail
3 2 (2.74%) Legal
Job Titles
1 19 (26.03%) Analyst
2 10 (13.70%) Service Desk Analyst
2 10 (13.70%) 1st Line Support
2 10 (13.70%) Service Analyst
3 9 (12.33%) Project Manager
4 8 (10.96%) MI Analyst
5 7 (9.59%) Service Manager
6 4 (5.48%) Data Analyst
6 4 (5.48%) SAP Consultant
6 4 (5.48%) SAP Retail Consultant
6 4 (5.48%) Senior Manager
6 4 (5.48%) Test Manager
6 4 (5.48%) Consultant
7 3 (4.11%) Test Environment Manager
7 3 (4.11%) Solutions Architect
7 3 (4.11%) Architect
7 3 (4.11%) Environment Manager
8 2 (2.74%) SAP Functional Consultant
8 2 (2.74%) Functional Consultant
8 2 (2.74%) Performance Manager
Libraries, Frameworks & Software Standards
1 1 (1.37%) Web Services
Miscellaneous
1 23 (31.51%) Analytical Skills
2 15 (20.55%) Management Information System
3 4 (5.48%) Statistics
4 2 (2.74%) Economics
4 2 (2.74%) NHS
4 2 (2.74%) Performance Metrics
5 1 (1.37%) Mobile Banking
5 1 (1.37%) Data Protection Act
5 1 (1.37%) Tandem
Operating Systems
1 11 (15.07%) Windows
2 6 (8.22%) Linux
3 4 (5.48%) AIX
4 3 (4.11%) Windows 7
4 3 (4.11%) UNIX
5 2 (2.74%) Windows XP
Processes & Methodologies
1 31 (42.47%) ITIL
2 18 (24.66%) ITSM
3 16 (21.92%) Service Delivery
4 13 (17.81%) Project Management
5 11 (15.07%) PRINCE2
5 11 (15.07%) Problem Management
6 8 (10.96%) Change Management
6 8 (10.96%) Business Intelligence
6 8 (10.96%) Supplier Management
7 7 (9.59%) Stakeholder Management
8 6 (8.22%) Continuous Improvement
8 6 (8.22%) ITIL V3
9 4 (5.48%) Data Analysis
9 4 (5.48%) Logistics
9 4 (5.48%) Release Management
9 4 (5.48%) Disaster Recovery
9 4 (5.48%) Kalman Filter
10 2 (2.74%) Content Management
10 2 (2.74%) Data Management
10 2 (2.74%) Process Management
Programming Languages
1 8 (10.96%) C
2 6 (8.22%) SQL
3 4 (5.48%) T-SQL
3 4 (5.48%) VBA
4 1 (1.37%) R
Qualifications
1 14 (19.18%) Security Cleared
2 13 (17.81%) SC Cleared
3 8 (10.96%) ITIL Foundation Certificate
4 1 (1.37%) PRINCE2 Certification
4 1 (1.37%) ITIL Certification
4 1 (1.37%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (16.44%) SLA
System Software
1 6 (8.22%) Active Directory
2 2 (2.74%) VMware Infrastructure
3 1 (1.37%) XenApp
3 1 (1.37%) XenDesktop
Systems Management
1 4 (5.48%) ServiceCenter
1 4 (5.48%) Tivoli
1 4 (5.48%) Tivoli Storage Manager
2 2 (2.74%) WMI
3 1 (1.37%) XenMobile
3 1 (1.37%) HP Quality Center
Vendors
1 33 (45.21%) Microsoft
2 7 (9.59%) HP
3 5 (6.85%) Oracle
4 4 (5.48%) SAP
4 4 (5.48%) Remedy
5 2 (2.74%) VMware
5 2 (2.74%) Citrix
5 2 (2.74%) Cisco
5 2 (2.74%) SolarWinds
6 1 (1.37%) Adobe
6 1 (1.37%) LANDesk
6 1 (1.37%) Serena