The table below looks at the statistics for Service Management skills in IT contracts advertised for the East Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 84 65 56
Rank change year-on-year
-19 -9
Contract jobs citing Service Management 20 36 42
As % of all contract IT jobs located in the East Midlands 1.21% 2.22% 2.70%
As % of the Processes & Methodologies category 1.50% 2.83% 3.62%
Number of daily rates quoted 12 25 20
Median daily rate £508 £438 £410
Median daily rate % change year-on-year
+16.00% +6.70%
90% offered a daily rate of more than £495 £245 £123
10% offered a daily rate of more than £600 £522 £450
UK excluding London median daily rate £400 £389 £370
% change year-on-year
+2.89% +5.06%
Number of hourly rates quoted 1 8 4
Median hourly rate £11.73 £18.52 £14.30
Median hourly rate % change year-on-year
-36.69% +29.51%
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East Midlands region.

Processes & Methodologies Category
East Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1333 1274 1161
As % of all contract IT jobs located in the East Midlands 80.94% 78.50% 74.71%
Number of daily rates quoted 872 794 619
Median daily rate £425 £383 £400
Median daily rate % change year-on-year
+11.11% -4.37%
90% offered a daily rate of more than £300 £270 £255
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 24 47 55
Median hourly rate £18.13 £18.52 £17.50
Median hourly rate % change year-on-year
-2.13% +5.82%
90% offered a hourly rate of more than £8.91 £11.21 £10.20
10% offered a hourly rate of more than £42.40 £38.50 £37.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Management
Jobs Demand Trend in the East Midlands

The demand trend of contract jobs across the East Midlands region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East Midlands

Service Management
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East Midlands region.

Service Management Daily Rate Trend in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East Midlands region over the 3 months to 28 September 2016.

Service Management Daily Rate Histogram in the East Midlands

Service Management
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East Midlands region.

Service Management Hourly Rate Trend in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -15 8 £590 +21.64% 2
Derbyshire +5 7 £499 +7.83%
Leicestershire 0 3 £500 +1.26% 2
Northamptonshire -22 2 £495 +65.00% 4
Service Management
England

Service Management
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East Midlands region with a requirement for Service Management.

1 34 (61.82%) ITIL
2 17 (30.91%) Microsoft
3 16 (29.09%) MS Office
4 15 (27.27%) ITSM
5 13 (23.64%) Project Management
6 12 (21.82%) MS Excel
6 12 (21.82%) Finance
6 12 (21.82%) Security Cleared
7 11 (20.00%) Stakeholder Management
8 9 (16.36%) Service Delivery
8 9 (16.36%) SC Cleared
9 8 (14.55%) Analytical Skills
10 7 (12.73%) MS PowerPoint
10 7 (12.73%) Agile Software Development
10 7 (12.73%) Windows
11 6 (10.91%) SLA
11 6 (10.91%) Active Directory
11 6 (10.91%) PRINCE2
11 6 (10.91%) Management Information System
11 6 (10.91%) Incident Management
12 5 (9.09%) Business Analysis
12 5 (9.09%) Waterfall
12 5 (9.09%) Risk Management
12 5 (9.09%) ITIL Certification
13 4 (7.27%) Citrix
13 4 (7.27%) CISSP
13 4 (7.27%) Configuration Management
13 4 (7.27%) MS Visio
13 4 (7.27%) HP
13 4 (7.27%) SQL

Service Management
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.82%) CMS
1 1 (1.82%) MS Exchange
1 1 (1.82%) SharePoint
1 1 (1.82%) WebSphere
Applications
1 16 (29.09%) MS Office
2 12 (21.82%) MS Excel
3 7 (12.73%) MS PowerPoint
4 4 (7.27%) MS Visio
5 3 (5.45%) MS Project
Business Applications
1 1 (1.82%) Oracle EBS
1 1 (1.82%) Oracle Financials
1 1 (1.82%) Remedy ITSM
Communications & Networking
1 2 (3.64%) Internet
2 1 (1.82%) BIG-IP
2 1 (1.82%) DHCP
2 1 (1.82%) DNS
2 1 (1.82%) SAN
2 1 (1.82%) TCP/IP
2 1 (1.82%) VPN
General
1 12 (21.82%) Finance
2 4 (7.27%) Manufacturing
3 2 (3.64%) Legal
3 2 (3.64%) Retail
4 1 (1.82%) Advertising
4 1 (1.82%) Banking
4 1 (1.82%) Pharmaceutical
4 1 (1.82%) Telecoms
Job Titles
1 12 (21.82%) Analyst
2 9 (16.36%) Service Manager
3 7 (12.73%) Service Analyst
4 6 (10.91%) Delivery Manager
4 6 (10.91%) Service Desk Analyst
5 5 (9.09%) Coordinator
5 5 (9.09%) Project Manager
5 5 (9.09%) Services Delivery Manager
6 4 (7.27%) Administrator
6 4 (7.27%) Business Analyst
6 4 (7.27%) Information Manager
6 4 (7.27%) Information Security Manager
6 4 (7.27%) Security Manager
6 4 (7.27%) Service Desk Support
7 3 (5.45%) Agile Business Analyst
7 3 (5.45%) Business Integration Analyst
7 3 (5.45%) Help Desk Support
7 3 (5.45%) Integration Analyst
7 3 (5.45%) IT Support
7 3 (5.45%) SDLC Business Analyst
Libraries, Frameworks & Software Standards
1 2 (3.64%) XML
2 1 (1.82%) Middleware
Miscellaneous
1 8 (14.55%) Analytical Skills
2 6 (10.91%) Management Information System
3 4 (7.27%) Data Centre
4 3 (5.45%) CESG
5 1 (1.82%) Blackberry
5 1 (1.82%) BYOD
5 1 (1.82%) Clustering
5 1 (1.82%) Enterprise Software
5 1 (1.82%) iPad
5 1 (1.82%) Security Operations Centre
5 1 (1.82%) Smartphone
5 1 (1.82%) Virtual Team
Operating Systems
1 7 (12.73%) Windows
2 1 (1.82%) AIX
2 1 (1.82%) Android
2 1 (1.82%) Apple iOS
2 1 (1.82%) Linux
2 1 (1.82%) Mac OS X
2 1 (1.82%) Red Hat Enterprise Linux
2 1 (1.82%) Solaris
2 1 (1.82%) Unix
2 1 (1.82%) Windows 10
2 1 (1.82%) Windows 7
2 1 (1.82%) Windows 8
2 1 (1.82%) Windows Server 2003
2 1 (1.82%) Windows Server 2008
2 1 (1.82%) Windows Vista
2 1 (1.82%) Windows XP
Processes & Methodologies
1 34 (61.82%) ITIL
2 15 (27.27%) ITSM
3 13 (23.64%) Project Management
4 11 (20.00%) Stakeholder Management
5 9 (16.36%) Service Delivery
6 7 (12.73%) Agile Software Development
7 6 (10.91%) Incident Management
7 6 (10.91%) PRINCE2
8 5 (9.09%) Business Analysis
8 5 (9.09%) Risk Management
8 5 (9.09%) Waterfall
9 4 (7.27%) Configuration Management
9 4 (7.27%) Information Management
9 4 (7.27%) Information Security
9 4 (7.27%) Release Management
9 4 (7.27%) SDLC
10 3 (5.45%) People Management
10 3 (5.45%) Process Improvement
10 3 (5.45%) Test Planning
10 3 (5.45%) Transition Management
Programming Languages
1 4 (7.27%) SQL
2 2 (3.64%) JavaScript
3 1 (1.82%) C
3 1 (1.82%) PHP
3 1 (1.82%) Shell Script
3 1 (1.82%) VB
Qualifications
1 12 (21.82%) Security Cleared
2 9 (16.36%) SC Cleared
3 5 (9.09%) ITIL Certification
4 4 (7.27%) CISSP
4 4 (7.27%) ITIL Foundation Certificate
5 3 (5.45%) CESG Certified Professional
6 2 (3.64%) Degree
6 2 (3.64%) DV Cleared
6 2 (3.64%) Microsoft Certification
6 2 (3.64%) PMI Certification
6 2 (3.64%) PMP
7 1 (1.82%) APMG
7 1 (1.82%) Citrix Certification
7 1 (1.82%) SSCP
7 1 (1.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 3 (5.45%) HMG Security Policy Framework
3 1 (1.82%) COBIT
3 1 (1.82%) ISO/IEC 27001
3 1 (1.82%) PMBOK
System Software
1 6 (10.91%) Active Directory
2 2 (3.64%) Hyper-V
2 2 (3.64%) Virtual Machines
2 2 (3.64%) VMware Infrastructure
3 1 (1.82%) Virtual Servers
Systems Management
1 3 (5.45%) Nagios
2 2 (3.64%) OVSD
3 1 (1.82%) Backup Exec
3 1 (1.82%) EMC NetWorker
3 1 (1.82%) Foglight
3 1 (1.82%) nmon
3 1 (1.82%) SCCM
Vendors
1 17 (30.91%) Microsoft
2 4 (7.27%) Citrix
2 4 (7.27%) HP
3 3 (5.45%) VMware
4 2 (3.64%) IBM
4 2 (3.64%) ServiceNow
5 1 (1.82%) Apple
5 1 (1.82%) BMC
5 1 (1.82%) CheckPoint
5 1 (1.82%) Cisco
5 1 (1.82%) EMC
5 1 (1.82%) F5
5 1 (1.82%) Intel
5 1 (1.82%) LANDesk
5 1 (1.82%) NetApp
5 1 (1.82%) Oracle
5 1 (1.82%) Red Hat
5 1 (1.82%) Remedy
5 1 (1.82%) Sun