The first table below looks at the demand for ServiceCenter skills in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Systems Management category for the East Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 87 - -
Rank change year-on-year
- 0
Contract jobs citing ServiceCenter 8 0 0
As % of all contract IT jobs located in the East Midlands 0.50% - -
As % of the Systems Management category 12.12% - -
Number of daily rates quoted 8 0 0
Average daily rate £110 - -
UK excluding London average daily rate £110 £135 £400
% change year-on-year
-18.51% -66.25%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £14.11 -
Systems Management Category
East Midlands
Contract IT job ads with a match in the
Systems Management category
66 75 93
As % of all contract IT jobs located in the East Midlands 4.09% 5.81% 6.56%
Number of daily rates quoted 33 22 41
Average daily rate £238 £315 £325
Average daily rate % change year-on-year
-24.48% -3.23%
90% offered a daily rate of more than £110 £177 £165
10% offered a daily rate of more than £425 £350 £438
UK excluding London average daily rate £350 £325 £325
% change year-on-year
+7.69% -
Number of hourly rates quoted 4 14 12
Average hourly rate £17.50 £27.00 £57.50
Average hourly rate % change year-on-year
-35.18% -53.04%
UK excluding London average hourly rate £25.00 £20.00 £18.50
% change year-on-year
+25.00% +8.10%
ServiceCenter
England

ServiceCenter
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the East Midlands region as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in the East Midlands

ServiceCenter
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the East Midlands region.

ServiceCenter Daily Rate Trend in the East Midlands

ServiceCenter
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter across the East Midlands region.

ServiceCenter Hourly Rate Trend in the East Midlands

ServiceCenter
Top 30 Related IT Skills in the East Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 84 (100.00%) HP
2 78 (92.86%) MS Office
3 47 (55.95%) MS Excel
4 43 (51.19%) Microsoft
5 32 (38.10%) Novell
5 32 (38.10%) Lotus
5 32 (38.10%) Blackberry
5 32 (38.10%) Windows XP
5 32 (38.10%) MS Exchange
5 32 (38.10%) Citrix
5 32 (38.10%) Active Directory
5 32 (38.10%) NetWare
5 32 (38.10%) VPN
5 32 (38.10%) Windows
5 32 (38.10%) Windows 2000
5 32 (38.10%) IBM Notes
5 32 (38.10%) VBScript
5 32 (38.10%) PowerShell
5 32 (38.10%) XenDesktop
6 29 (34.52%) ITSM
7 21 (25.00%) CRM
8 20 (23.81%) Publishing
9 18 (21.43%) Windows 7
9 18 (21.43%) Windows Vista
9 18 (21.43%) Apple iOS
9 18 (21.43%) Microsoft Certification
9 18 (21.43%) Blackberry Enterprise Server
10 17 (20.24%) SharePoint
10 17 (20.24%) Incident Management
11 14 (16.67%) Adobe Captivate

ServiceCenter
Top Related IT Skills in the East Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the East Midlands region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 32 (38.10%) MS Exchange
1 32 (38.10%) IBM Notes
2 18 (21.43%) Blackberry Enterprise Server
3 17 (20.24%) SharePoint
Applications
1 78 (92.86%) MS Office
2 47 (55.95%) MS Excel
3 14 (16.67%) Adobe Captivate
4 6 (7.14%) MS PowerPoint
Communications & Networking
1 32 (38.10%) VPN
Database & Business Intelligence
1 6 (7.14%) Crystal Reports
1 6 (7.14%) Data Warehouse
1 6 (7.14%) Data Mining
General
1 20 (23.81%) Publishing
2 9 (10.71%) Finance
2 9 (10.71%) Multimedia
3 3 (3.57%) Financial Institution
4 1 (1.19%) Banking
Job Titles
1 38 (45.24%) Analyst
2 32 (38.10%) Support Engineer
3 14 (16.67%) Service Support Manager
3 14 (16.67%) Environment Manager
3 14 (16.67%) Service Manager
3 14 (16.67%) Service Desk Analyst
3 14 (16.67%) Support Manager
3 14 (16.67%) Service Analyst
3 14 (16.67%) Administrator
4 9 (10.71%) Web Administrator
5 7 (8.33%) CRM Analyst
6 6 (7.14%) Knowledge Analyst
6 6 (7.14%) MI Analyst
7 5 (5.95%) Customer Analyst
Libraries, Frameworks & Software Standards
1 9 (10.71%) HTML
Miscellaneous
1 32 (38.10%) Blackberry
Operating Systems
1 32 (38.10%) Windows XP
1 32 (38.10%) NetWare
1 32 (38.10%) Windows
1 32 (38.10%) Windows 2000
2 18 (21.43%) Windows 7
2 18 (21.43%) Windows Vista
2 18 (21.43%) Apple iOS
Processes & Methodologies
1 29 (34.52%) ITSM
2 21 (25.00%) CRM
3 17 (20.24%) Incident Management
4 11 (13.10%) Continuous Improvement
5 6 (7.14%) Problem Management
5 6 (7.14%) Analytics
5 6 (7.14%) Knowledge Management
5 6 (7.14%) Risk Management
5 6 (7.14%) Business Intelligence
5 6 (7.14%) Service Management
6 4 (4.76%) Stakeholder Management
7 3 (3.57%) Root Cause Analysis
Programming Languages
1 32 (38.10%) VBScript
1 32 (38.10%) PowerShell
2 6 (7.14%) SQL
2 6 (7.14%) VBA
Qualifications
1 18 (21.43%) Microsoft Certification
Quality Assurance & Compliance
1 3 (3.57%) SLA
System Software
1 32 (38.10%) Active Directory
1 32 (38.10%) XenDesktop
Vendors
1 84 (100.00%) HP
2 43 (51.19%) Microsoft
3 32 (38.10%) Novell
3 32 (38.10%) Lotus
3 32 (38.10%) Citrix
4 14 (16.67%) Adobe
5 6 (7.14%) Cisco