3rd Line Support Contracts in the East of England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Third Line Support
Rank 92 106 104
Rank change year-on-year
+14 -2
Contract jobs requiring a 3rd Line Support 22 26 23
As % of all contract IT jobs located in the East of England 1.029% 0.880% 0.870%
As % of the Job Titles category 1.101% 0.939% 0.918%
Number of daily rates quoted 8 7 9
Average daily rate £296 £258 £220
Average daily rate % change year-on-year
+15.04% +17.04%
90% offered a daily rate of more than £157 £230 £195
10% offered a daily rate of more than £350 £260 £250
UK excluding London average daily rate £281 £258 £238
% change year-on-year
+9.22% +8.42%
Number of hourly rates quoted 10 7 6
Average hourly rate £19.50 £19.63 £16.25
Average hourly rate % change year-on-year
-0.63% +20.76%
90% offered a hourly rate of more than £17.40 £15.02 £14.00
10% offered a hourly rate of more than £35.00 £22.00 £27.50
UK excluding London average hourly rate £22.00 £20.03 £21.50
% change year-on-year
+9.83% -6.83%
All Job Titles
East of England
Contract IT job ads with a match in the
Job Titles category		 1998 2770 2506
As % of all contract IT jobs located in the East of England 93.41% 93.74% 94.78%
Number of daily rates quoted 1031 1297 1100
Average daily rate £340 £350 £350
Average daily rate % change year-on-year
-2.85% -
90% offered a daily rate of more than £195 £200 £200
10% offered a daily rate of more than £475 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 244 280 320
Average hourly rate £22.66 £25.00 £19.00
Average hourly rate % change year-on-year
-9.36% +31.57%
90% offered a hourly rate of more than £11.00 £11.50 £11.20
10% offered a hourly rate of more than £42.25 £41.70 £37.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the East of England region as a proportion of the total demand within the Job Titles category.

East of England 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the East of England region.

East of England 3rd Line Support Daily Rate Trend

3rd Line Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the East of England region over the 3 months to 24 May 2013.

East of England 3rd Line Support Daily Rate Histogram

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the East of England region.

East of England 3rd Line Support Hourly Rate Trend

3rd Line Support
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the East of England region over the 3 months to 24 May 2013.

East of England 3rd Line Support Hourly Rate Histogram

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Cambridgeshire +15 11 £155 -22.01%
Hertfordshire +9 7 £350 -
Norfolk -4 2 £200 -22.33%
Suffolk +9 1 £300 +16.50%
Essex -2 1 £293 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 37 (74.00%) Windows
2 29 (58.00%) Active Directory
3 26 (52.00%) Windows Server 2008
4 25 (50.00%) Windows Server 2003
4 25 (50.00%) MS Exchange
5 22 (44.00%) VMware
6 19 (38.00%) Microsoft
7 18 (36.00%) Exchange Server 2010
8 16 (32.00%) Exchange Server 2003
9 14 (28.00%) vSphere
10 13 (26.00%) VMware Infrastructure
11 12 (24.00%) Citrix
11 12 (24.00%) Windows XP
12 11 (22.00%) Cisco
12 11 (22.00%) Exchange Server 2007
13 10 (20.00%) DNS
14 9 (18.00%) SQL
15 8 (16.00%) MS Excel
15 8 (16.00%) DHCP
15 8 (16.00%) Security Cleared
16 7 (14.00%) Windows 7
16 7 (14.00%) Hyper-V
17 6 (12.00%) Migration
17 6 (12.00%) Firewall
17 6 (12.00%) Sophos
17 6 (12.00%) HP
18 5 (10.00%) SAN
18 5 (10.00%) Symantec
18 5 (10.00%) MS Office
18 5 (10.00%) XenApp

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (50.00%) MS Exchange
2 18 (36.00%) Exchange Server 2010
3 16 (32.00%) Exchange Server 2003
4 11 (22.00%) Exchange Server 2007
5 2 (4.000%) IIS
6 1 (2.000%) Lotus Notes
Applications
1 8 (16.00%) MS Excel
2 5 (10.00%) MS Office
Communications & Networking
1 10 (20.00%) DNS
2 8 (16.00%) DHCP
3 6 (12.00%) Firewall
4 5 (10.00%) SAN
5 4 (8.000%) NAS
5 4 (8.000%) LAN
5 4 (8.000%) WAN
6 3 (6.000%) VPN
6 3 (6.000%) Wireless
7 2 (4.000%) VLAN
7 2 (4.000%) VoIP
7 2 (4.000%) TCP/IP
8 1 (2.000%) DMZ
8 1 (2.000%) Internet
8 1 (2.000%) NetScaler
Database & Business Intelligence
1 4 (8.000%) SQL Server
2 2 (4.000%) SQL Server 2008
3 1 (2.000%) SQL Server 2000
3 1 (2.000%) OLAP
3 1 (2.000%) SQL Server 2005
General
1 3 (6.000%) Telecoms
2 2 (4.000%) Local Government
3 1 (2.000%) Front Office
Miscellaneous
1 3 (6.000%) Blackberry
2 2 (4.000%) iPhone
2 2 (4.000%) Fat Client
2 2 (4.000%) Clustering
2 2 (4.000%) NHS
2 2 (4.000%) Thin Client
3 1 (2.000%) Management Information System
Operating Systems
1 37 (74.00%) Windows
2 26 (52.00%) Windows Server 2008
3 25 (50.00%) Windows Server 2003
4 12 (24.00%) Windows XP
5 7 (14.00%) Windows 7
6 3 (6.000%) Windows Vista
7 1 (2.000%) Windows 2000
7 1 (2.000%) Windows 8
Processes & Methodologies
1 6 (12.00%) Migration
2 3 (6.000%) Project Management
2 3 (6.000%) ITIL
3 2 (4.000%) Disaster Recovery
4 1 (2.000%) CAD
4 1 (2.000%) ERP
4 1 (2.000%) PRINCE2
4 1 (2.000%) Web Design
4 1 (2.000%) Change Control
Programming Languages
1 9 (18.00%) SQL
2 1 (2.000%) T-SQL
Qualifications
1 8 (16.00%) Security Cleared
2 3 (6.000%) SC Cleared
3 1 (2.000%) ECDL
3 1 (2.000%) CCNP
3 1 (2.000%) CCNA
3 1 (2.000%) Cisco Certification
3 1 (2.000%) Microsoft Certification
3 1 (2.000%) ITIL Certification
3 1 (2.000%) MCSE
3 1 (2.000%) HND
3 1 (2.000%) Degree
Quality Assurance & Compliance
1 1 (2.000%) SLA
1 1 (2.000%) ISO/IEC 27001
System Software
1 29 (58.00%) Active Directory
2 14 (28.00%) vSphere
3 13 (26.00%) VMware Infrastructure
4 7 (14.00%) Hyper-V
5 5 (10.00%) XenApp
6 2 (4.000%) XenDesktop
6 2 (4.000%) VMware ESX
6 2 (4.000%) Terminal Services
7 1 (2.000%) MetaFrame
7 1 (2.000%) VMware ESXi
Systems Management
1 4 (8.000%) Backup Exec
2 3 (6.000%) HP Data Protector
3 2 (4.000%) Norton AntiVirus
4 1 (2.000%) NetBackup
4 1 (2.000%) SCCM
4 1 (2.000%) SCOM
Vendors
1 22 (44.00%) VMware
2 19 (38.00%) Microsoft
3 12 (24.00%) Citrix
4 11 (22.00%) Cisco
5 6 (12.00%) Sophos
5 6 (12.00%) HP
6 5 (10.00%) Symantec
7 4 (8.000%) Veritas
7 4 (8.000%) Dell
8 3 (6.000%) McAfee
9 2 (4.000%) Twitter
9 2 (4.000%) Websense
10 1 (2.000%) Epicor
10 1 (2.000%) Remedy
10 1 (2.000%) Lotus
10 1 (2.000%) Apple
10 1 (2.000%) IBM
10 1 (2.000%) BT
10 1 (2.000%) Wyse
10 1 (2.000%) Veeam
3rd Line IT Support Engineer - Urgent - Norfolk, Windows 2008
Norfolk
The successful 3rd Line IT Support Engineer must have strong experience with Windows Server 2008, Citrix, VMWare, Active Directory, networking and security. The 3rd Line IT Support Engineer...
Oscar Associates (UK) Ltd
Rate: £225 - £300 per day
Posted: 17 May 2013
2nd / 3rd Line Infrastructure Support - Windows Cisco Exchange
Cambridgeshire
The role will be to work closely within the Infrastructure team however some Networking knowledge would be highly beneficial. This role will be a client facing role so...
Senitor Associates
Rate: £15 - £18 per hour
Posted: 21 May 2013
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