The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 98 97 114
Rank change year-on-year
-1 +17
Contract jobs requiring a 3rd Line Support 48 24 25
As % of all contract IT jobs located in the East of England 1.58% 1.00% 0.82%
As % of the Job Titles category 1.71% 1.07% 0.87%
Number of daily rates quoted 38 8 11
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£200 £284 £258
Average daily rate % change year-on-year
-29.51% +10.19%
UK excluding London average daily rate £220 £280 £258
% change year-on-year
-21.42% +8.73%
Number of hourly rates quoted 3 9 6
Average hourly rate £20.21 £20.00 £18.50
Average hourly rate % change year-on-year
+1.02% +8.10%
UK excluding London average hourly rate £20.00 £22.25 £20.75
% change year-on-year
-10.11% +7.22%
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2808 2243 2864
As % of all contract IT jobs located in the East of England 92.55% 93.85% 94.27%
Number of daily rates quoted 1649 1129 1420
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £200 £210 £180
10% offered a daily rate of more than £475 £500 £450
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 226 240 367
Average hourly rate £17.50 £20.00 £29.00
Average hourly rate % change year-on-year
-12.50% -31.03%
90% offered a hourly rate of more than £11.00 £11.00 £12.00
10% offered a hourly rate of more than £38.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the East of England region.

3rd Line Support Daily Rate Trend in the East of England

3rd Line Support
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the East of England region over the 3 months to 25 July 2014.

3rd Line Support Daily Rate Histogram in the East of England

3rd Line Support
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the East of England region.

3rd Line Support Hourly Rate Trend in the East of England

3rd Line Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk -10 14 £200 -33.33% 2
Norfolk - 12 £200 -
Cambridgeshire -4 9 £225 - 4
Bedfordshire -14 6 £350 +27.27%
Essex -5 5 £190 -35.04%
Hertfordshire -6 2 £163 -31.57% 2
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 25 July 2014, IT contractor jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 60 (80.00%) Windows
2 42 (56.00%) Windows Server 2008
3 36 (48.00%) Active Directory
4 29 (38.67%) Microsoft
4 29 (38.67%) Windows 7
5 26 (34.67%) VMware
6 23 (30.67%) MS Exchange
7 18 (24.00%) Windows Server 2003
8 16 (21.33%) SCCM
9 14 (18.67%) Exchange Server 2010
9 14 (18.67%) Windows 8
10 10 (13.33%) Citrix
10 10 (13.33%) SAN
10 10 (13.33%) Cisco
11 9 (12.00%) DNS
11 9 (12.00%) TCP/IP
11 9 (12.00%) SQL
11 9 (12.00%) SQL Server
12 8 (10.67%) DHCP
12 8 (10.67%) Backup Exec
13 6 (8.00%) Capacity Planning
13 6 (8.00%) Office 365
13 6 (8.00%) Windows XP
13 6 (8.00%) MS Office
13 6 (8.00%) MS Excel
14 5 (6.67%) MCSE
14 5 (6.67%) LAN
14 5 (6.67%) WAN
14 5 (6.67%) Microsoft Certification
14 5 (6.67%) Exchange Server 2003

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 25 July 2014, IT contractor jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (30.67%) MS Exchange
2 14 (18.67%) Exchange Server 2010
3 5 (6.67%) Exchange Server 2013
3 5 (6.67%) Exchange Server 2003
4 4 (5.33%) Exchange Server 2007
5 3 (4.00%) SharePoint
6 2 (2.67%) Lync
Applications
1 6 (8.00%) MS Office
1 6 (8.00%) MS Excel
2 3 (4.00%) MS Visio
Cloud Services
1 6 (8.00%) Office 365
Communications & Networking
1 10 (13.33%) SAN
2 9 (12.00%) TCP/IP
2 9 (12.00%) DNS
3 8 (10.67%) DHCP
4 5 (6.67%) LAN
4 5 (6.67%) WAN
5 4 (5.33%) Firewall
6 2 (2.67%) Network Security
7 1 (1.33%) iSCSI
7 1 (1.33%) NAS
7 1 (1.33%) Wi-Fi
7 1 (1.33%) Cisco IOS
7 1 (1.33%) VPN
Database & Business Intelligence
1 9 (12.00%) SQL Server
2 2 (2.67%) Crystal Reports
2 2 (2.67%) Cognos Impromptu
2 2 (2.67%) SQL Server 2008
General
1 2 (2.67%) Finance
2 1 (1.33%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.67%) .NET
2 1 (1.33%) ASP.NET
2 1 (1.33%) XMPP
Miscellaneous
1 2 (2.67%) NHS
1 2 (2.67%) Thin Client
1 2 (2.67%) Fat Client
2 1 (1.33%) Video Conferencing
2 1 (1.33%) iPhone
2 1 (1.33%) iSeries
2 1 (1.33%) HP StorageWorks
2 1 (1.33%) Blackberry
2 1 (1.33%) AS400
2 1 (1.33%) Clustering
2 1 (1.33%) Informatics
Operating Systems
1 60 (80.00%) Windows
2 42 (56.00%) Windows Server 2008
3 29 (38.67%) Windows 7
4 18 (24.00%) Windows Server 2003
5 14 (18.67%) Windows 8
6 6 (8.00%) Windows XP
7 5 (6.67%) Windows Server 2012
8 1 (1.33%) Windows Phone
8 1 (1.33%) OS/400
8 1 (1.33%) Mac OS X
8 1 (1.33%) Android
8 1 (1.33%) Windows 2000 Server
Processes & Methodologies
1 6 (8.00%) Capacity Planning
2 3 (4.00%) Change Control
2 3 (4.00%) ITIL
3 2 (2.67%) PRINCE2
3 2 (2.67%) Service Management
3 2 (2.67%) Disaster Recovery
3 2 (2.67%) Workflow
3 2 (2.67%) Migration
3 2 (2.67%) Incident Management
3 2 (2.67%) Network Management
4 1 (1.33%) Mobile Device Management
4 1 (1.33%) Service Delivery
Programming Languages
1 9 (12.00%) SQL
2 2 (2.67%) C#
3 1 (1.33%) VB
Qualifications
1 5 (6.67%) MCSE
1 5 (6.67%) Microsoft Certification
2 4 (5.33%) VMware Certified Professional (VCP)
2 4 (5.33%) Cisco Certification
3 3 (4.00%) MCP
3 3 (4.00%) VCP5
4 2 (2.67%) Check Point Certification
4 2 (2.67%) CCSA
4 2 (2.67%) CCDP
4 2 (2.67%) MCSA
4 2 (2.67%) CCNP
5 1 (1.33%) CCNA
5 1 (1.33%) Citrix Certification
5 1 (1.33%) A+ Certification
5 1 (1.33%) ITIL Foundation Certificate
5 1 (1.33%) BC Cleared
5 1 (1.33%) Security Cleared
Quality Assurance & Compliance
1 3 (4.00%) SLA
System Software
1 36 (48.00%) Active Directory
2 4 (5.33%) VMware Infrastructure
2 4 (5.33%) Hyper-V
3 3 (4.00%) vSphere
4 2 (2.67%) Terminal Services
4 2 (2.67%) XenApp
5 1 (1.33%) XenDesktop
5 1 (1.33%) VMware ESX
Systems Management
1 16 (21.33%) SCCM
2 8 (10.67%) Backup Exec
3 2 (2.67%) ARCserve
4 1 (1.33%) NetBackup
4 1 (1.33%) Tivoli
4 1 (1.33%) Tivoli Storage Manager
4 1 (1.33%) Systems Management Server (SMS)
4 1 (1.33%) SCOM
4 1 (1.33%) McAfee ePO
4 1 (1.33%) XenMobile
4 1 (1.33%) WSUS
Vendors
1 29 (38.67%) Microsoft
2 26 (34.67%) VMware
3 10 (13.33%) Cisco
3 10 (13.33%) Citrix
4 4 (5.33%) Symantec
5 3 (4.00%) Intel
5 3 (4.00%) Sophos
5 3 (4.00%) NetApp
5 3 (4.00%) CheckPoint
6 2 (2.67%) Cognos
6 2 (2.67%) Dell
6 2 (2.67%) EMC
6 2 (2.67%) Veeam
7 1 (1.33%) LANDesk
7 1 (1.33%) HP
7 1 (1.33%) Oracle
7 1 (1.33%) IBM
7 1 (1.33%) Avaya
7 1 (1.33%) McAfee
Ipswich, Suffolk
X4 Group
Rate: £180 - 200 per day
Posted: 3 days ago
Ipswich, Suffolk
Intapeople
Rate: £180 to £200 per day
Posted: 3 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 17 days ago