The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 62 92 65
Rank change year-on-year
+30 -27
Contract jobs citing Service Delivery 81 35 73
As % of all contract IT jobs located in the East of England 2.88% 1.44% 2.67%
As % of the Processes & Methodologies category 3.80% 2.07% 3.97%
Number of daily rates quoted 40 15 26
Average daily rate
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of your Daily Rate
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£375 £275 £450
Average daily rate % change year-on-year
+36.36% -38.88%
90% offered a daily rate of more than £185 £255 £233
10% offered a daily rate of more than £500 £550 £665
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 9 2 12
Average hourly rate £12.00 £15.25 £13.40
Average hourly rate % change year-on-year
-21.31% +13.80%
90% offered a hourly rate of more than £11.40 £12.65 £10.50
10% offered a hourly rate of more than £16.10 £17.85 £20.00
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2133 1688 1841
As % of all contract IT jobs located in the East of England 75.80% 69.32% 67.21%
Number of daily rates quoted 1364 928 1021
Average daily rate £420 £375 £400
Average daily rate % change year-on-year
+12.00% -6.25%
90% offered a daily rate of more than £265 £220 £250
10% offered a daily rate of more than £575 £500 £550
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 133 165 171
Average hourly rate £25.00 £33.00 £32.50
Average hourly rate % change year-on-year
-24.24% +1.53%
90% offered a hourly rate of more than £12.00 £14.00 £13.50
10% offered a hourly rate of more than £47.00 £44.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 22 December 2014.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +21 26 £375 +11.11% 3
Cambridgeshire +6 22 £180 -65.71% 7
Bedfordshire -11 19 £363 +40.77% 4
Essex +1 11 £388 -29.54% 3
Norfolk +9 3 £290 +0.15%
Suffolk - 2 £425 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 22 December 2014, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 91 (50.84%) ITIL
2 44 (24.58%) Windows
3 31 (17.32%) Active Directory
4 30 (16.76%) Microsoft
5 29 (16.20%) SLA
6 28 (15.64%) Incident Management
7 27 (15.08%) Project Management
7 27 (15.08%) Finance
8 24 (13.41%) Citrix
9 23 (12.85%) E-Commerce
9 23 (12.85%) Service Management
10 20 (11.17%) Oracle
10 20 (11.17%) PRINCE2
11 18 (10.06%) SQL
11 18 (10.06%) MS Office
12 17 (9.50%) Configuration Management
12 17 (9.50%) Security Cleared
13 16 (8.94%) SharePoint
13 16 (8.94%) HP
13 16 (8.94%) Change Management
14 14 (7.82%) Stakeholder Management
14 14 (7.82%) VMware
15 13 (7.26%) ISEB
15 13 (7.26%) Knowledge Management
16 12 (6.70%) IBM Notes
16 12 (6.70%) Cisco
16 12 (6.70%) ITIL Certification
16 12 (6.70%) Lotus
16 12 (6.70%) Management Information System
16 12 (6.70%) Workflow

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 22 December 2014, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 16 (8.94%) SharePoint
2 12 (6.70%) IBM Notes
3 6 (3.35%) Oracle Workflow
4 5 (2.79%) Exchange Server 2010
4 5 (2.79%) WebLogic
4 5 (2.79%) IIS
4 5 (2.79%) MS Exchange
5 4 (2.23%) Apache
5 4 (2.23%) SharePoint Server
5 4 (2.23%) WebSphere
6 3 (1.68%) BizTalk Server
7 2 (1.12%) WorkSite
7 2 (1.12%) Exchange Server 2007
7 2 (1.12%) Lync
7 2 (1.12%) Exchange Server 2013
8 1 (0.56%) Exchange Server 2003
8 1 (0.56%) SAS
8 1 (0.56%) ColdFusion
Applications
1 18 (10.06%) MS Office
2 3 (1.68%) MS Excel
2 3 (1.68%) MS Project
3 2 (1.12%) MS PowerPoint
4 1 (0.56%) Spreadsheet
4 1 (0.56%) MS Visio
Business Applications
1 2 (1.12%) Oracle EBS
2 1 (0.56%) Dynamics CRM
2 1 (0.56%) Oracle EBS R12
2 1 (0.56%) Oracle Internet Expenses
Cloud Services
1 4 (2.23%) SaaS
2 1 (0.56%) Microsoft Azure
2 1 (0.56%) Amazon AWS
Communications & Networking
1 6 (3.35%) LAN
1 6 (3.35%) VoIP
1 6 (3.35%) WAN
2 5 (2.79%) Firewall
3 3 (1.68%) LDAP
3 3 (1.68%) FTP
4 2 (1.12%) VPN
4 2 (1.12%) DNS
4 2 (1.12%) HTTPS
4 2 (1.12%) DHCP
4 2 (1.12%) Cisco Nexus
4 2 (1.12%) Intranet
4 2 (1.12%) Internet
4 2 (1.12%) MPLS
4 2 (1.12%) Wireless
5 1 (0.56%) Ethereal
5 1 (0.56%) Wireshark
5 1 (0.56%) SAN
Database & Business Intelligence
1 10 (5.59%) SQL Server
2 5 (2.79%) DTS
3 3 (1.68%) SQL Server 2008
3 3 (1.68%) Oracle Database
3 3 (1.68%) Relational Database
4 2 (1.12%) MySQL
4 2 (1.12%) Big Data
4 2 (1.12%) SQL Server Integration Services
4 2 (1.12%) Oracle Database 11g
4 2 (1.12%) SQL Server 2000
5 1 (0.56%) SQL Server 2005
5 1 (0.56%) Oracle BI Publisher
Development Applications
1 2 (1.12%) VSS/SourceSafe
1 2 (1.12%) Team Foundation Server
2 1 (0.56%) MSTest
2 1 (0.56%) MSI
2 1 (0.56%) NUnit
2 1 (0.56%) Visual Studio
General
1 27 (15.08%) Finance
2 11 (6.15%) Legal
3 10 (5.59%) Telecoms
4 8 (4.47%) Retail
5 4 (2.23%) Local Government
6 3 (1.68%) Marketing
6 3 (1.68%) Advertising
7 2 (1.12%) Military
8 1 (0.56%) Banking
Job Titles
1 53 (29.61%) Service Manager
2 32 (17.88%) Delivery Manager
2 32 (17.88%) Services Delivery Manager
3 26 (14.53%) Analyst
4 24 (13.41%) Project Manager
5 16 (8.94%) Technical Manager
6 15 (8.38%) Architect
7 13 (7.26%) Technical Services Manager
8 11 (6.15%) Service Desk Analyst
8 11 (6.15%) Support Analyst
8 11 (6.15%) Service Analyst
9 8 (4.47%) 1st Line Support
10 7 (3.91%) Team Leader
10 7 (3.91%) IT Services Manager
10 7 (3.91%) 1st Line Support Analyst
11 6 (3.35%) Technical Delivery Manager
11 6 (3.35%) Infrastructure Manager
11 6 (3.35%) Infrastructure Project Manager
12 5 (2.79%) Senior Manager
12 5 (2.79%) Coordinator
Libraries, Frameworks & Software Standards
1 10 (5.59%) .NET
1 10 (5.59%) Middleware
2 8 (4.47%) Web Services
3 5 (2.79%) XML
3 5 (2.79%) HTML
4 4 (2.23%) ASP.NET
5 3 (1.68%) jQuery
6 2 (1.12%) CSS
6 2 (1.12%) Razor View Engine
6 2 (1.12%) DHTML
6 2 (1.12%) ADO.NET
6 2 (1.12%) WinForms
6 2 (1.12%) Ajax
6 2 (1.12%) .NET Framework
7 1 (0.56%) Application Packaging
7 1 (0.56%) WCF
7 1 (0.56%) WPF
7 1 (0.56%) WF
7 1 (0.56%) Silverlight
7 1 (0.56%) LINQ
Miscellaneous
1 12 (6.70%) Management Information System
2 9 (5.03%) CMDB
3 6 (3.35%) User Experience
3 6 (3.35%) Analytical Skills
4 5 (2.79%) Freedom of Information
4 5 (2.79%) NHS
5 4 (2.23%) Data Structures
6 3 (1.68%) AS400
6 3 (1.68%) Mainframe
6 3 (1.68%) Kindle
7 2 (1.12%) Mathematics
7 2 (1.12%) Blackberry
7 2 (1.12%) Social Media
8 1 (0.56%) Performance Metrics
8 1 (0.56%) PMI
8 1 (0.56%) Thin Client
8 1 (0.56%) GIS
8 1 (0.56%) Clustering
8 1 (0.56%) Computer Science
8 1 (0.56%) Data Protection Act
Operating Systems
1 44 (24.58%) Windows
2 12 (6.70%) Windows 7
3 9 (5.03%) Linux
4 7 (3.91%) Windows Server 2003
4 7 (3.91%) Windows Server 2008
5 6 (3.35%) UNIX
6 4 (2.23%) Windows XP
6 4 (2.23%) Solaris
7 3 (1.68%) MVS
8 1 (0.56%) Windows Vista
8 1 (0.56%) Windows Server 2012
Processes & Methodologies
1 91 (50.84%) ITIL
2 28 (15.64%) Incident Management
3 27 (15.08%) Project Management
4 23 (12.85%) Service Management
4 23 (12.85%) E-Commerce
5 20 (11.17%) PRINCE2
6 17 (9.50%) Configuration Management
7 16 (8.94%) Change Management
8 14 (7.82%) Stakeholder Management
9 13 (7.26%) Knowledge Management
10 12 (6.70%) Agile Software Development
10 12 (6.70%) Problem Management
10 12 (6.70%) Workflow
11 11 (6.15%) CRM
11 11 (6.15%) ITIL V3
11 11 (6.15%) Continuous Improvement
12 10 (5.59%) Enterprise Architecture
13 9 (5.03%) Quality Management
13 9 (5.03%) Migration
14 8 (4.47%) TOGAF
Programming Languages
1 18 (10.06%) SQL
2 5 (2.79%) JavaScript
3 4 (2.23%) C
3 4 (2.23%) C#
3 4 (2.23%) Java
4 3 (1.68%) Bash Shell
4 3 (1.68%) T-SQL
5 2 (1.12%) VBScript
5 2 (1.12%) VB.NET
5 2 (1.12%) PL/SQL
6 1 (0.56%) C++
6 1 (0.56%) Perl
Qualifications
1 17 (9.50%) Security Cleared
2 13 (7.26%) ISEB
3 12 (6.70%) ITIL Certification
4 10 (5.59%) Degree
5 9 (5.03%) DV Cleared
6 8 (4.47%) MCP
7 7 (3.91%) SC Cleared
8 5 (2.79%) PRINCE2 Practitioner
9 4 (2.23%) PRINCE2 Certification
9 4 (2.23%) Cisco Certification
9 4 (2.23%) ITIL Foundation Certificate
10 2 (1.12%) IIBA
10 2 (1.12%) APMP
10 2 (1.12%) Microsoft Certification
10 2 (1.12%) CCNP
10 2 (1.12%) CCNA
11 1 (0.56%) HND
11 1 (0.56%) MCSE
11 1 (0.56%) MCSA
11 1 (0.56%) PMI Certification
Quality Assurance & Compliance
1 29 (16.20%) SLA
2 4 (2.23%) QA
3 3 (1.68%) ISO/IEC 27001
3 3 (1.68%) ISO 9001
4 2 (1.12%) ISO 9000
System Software
1 31 (17.32%) Active Directory
2 7 (3.91%) VMware Infrastructure
3 4 (2.23%) Terminal Services
4 2 (1.12%) Hyper-V
4 2 (1.12%) XenServer
4 2 (1.12%) vSphere
5 1 (0.56%) Microsoft App-V
Systems Management
1 9 (5.03%) SCCM
2 5 (2.79%) OpenView
3 3 (1.68%) HP SIM
4 2 (1.12%) Tivoli
4 2 (1.12%) BMC PATROL
4 2 (1.12%) EMC NetWorker
5 1 (0.56%) OpenView Configuration Management
5 1 (0.56%) SCOM
Vendors
1 30 (16.76%) Microsoft
2 24 (13.41%) Citrix
3 20 (11.17%) Oracle
4 16 (8.94%) HP
5 14 (7.82%) VMware
6 12 (6.70%) Cisco
6 12 (6.70%) Lotus
7 10 (5.59%) McAfee
8 9 (5.03%) Symantec
9 8 (4.47%) Adobe
10 6 (3.35%) SAP
11 5 (2.79%) JD Edwards
12 4 (2.23%) EMC
12 4 (2.23%) F5
13 3 (1.68%) Altiris
14 2 (1.12%) Blue Coat
14 2 (1.12%) Lagan
14 2 (1.12%) IBM
14 2 (1.12%) CheckPoint
14 2 (1.12%) BMC
Cambridgeshire
The People Network
Rate: £400 - £500 per day
Posted: 14 days ago
East Anglia
HP
Posted: 25 days ago