The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 65 66 63
Rank change year-on-year
+1 -3
Contract jobs citing Service Delivery 64 67 80
As % of all contract IT jobs located in the East of England 2.83% 2.60% 2.76%
As % of the Processes & Methodologies category 3.51% 3.40% 3.53%
Number of daily rates quoted 42 32 37
Median daily rate £375 £351 £375
Median daily rate % change year-on-year
+6.76% -6.33%
90% offered a daily rate of more than £215 £205 £179
10% offered a daily rate of more than £598 £524 £525
UK excluding London median daily rate £413 £390 £375
% change year-on-year
+5.76% +4.00%
Number of hourly rates quoted 3 4 9
Median hourly rate £16.50 £12.00 £12.00
Median hourly rate % change year-on-year
+37.50% -
UK excluding London median hourly rate £14.29 £17.25 £14.00
% change year-on-year
-17.15% +23.21%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1825 1970 2265
As % of all contract IT jobs located in the East of England 80.57% 76.53% 78.27%
Number of daily rates quoted 1070 1148 1458
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £251 £287 £265
10% offered a daily rate of more than £550 £575 £580
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 138 192 140
Median hourly rate £36.00 £36.50 £24.50
Median hourly rate % change year-on-year
-1.36% +48.97%
90% offered a hourly rate of more than £14.50 £15.00 £12.00
10% offered a hourly rate of more than £47.50 £50.68 £47.50
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Delivery
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 9 December 2016.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +6 21 £425 +21.42% 5
Hertfordshire -4 11 £400 -33.33% 3
Cambridgeshire -5 11 £405 +8.00% 7
Essex +4 10 £400 +11.11% 5
Suffolk +4 8 £244 -30.35%
Norfolk +9 3 £368 +22.66%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 9 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Delivery.

1 32 (32.32%) Finance
2 31 (31.31%) ITIL
3 23 (23.23%) Windows
3 23 (23.23%) Service Management
4 19 (19.19%) Active Directory
5 15 (15.15%) Project Management
6 14 (14.14%) Microsoft
6 14 (14.14%) Windows 7
7 13 (13.13%) VMware
8 12 (12.12%) Stakeholder Management
8 12 (12.12%) SLA
8 12 (12.12%) SQL
9 11 (11.11%) Analytical Skills
10 10 (10.10%) VMware Infrastructure
10 10 (10.10%) PRINCE2
10 10 (10.10%) Migration
10 10 (10.10%) Change Management
11 9 (9.09%) Risk Management
11 9 (9.09%) Linux
11 9 (9.09%) SharePoint
11 9 (9.09%) ITIL Certification
12 8 (8.08%) MS Office
12 8 (8.08%) ITSM
12 8 (8.08%) Incident Management
13 7 (7.07%) Data Centre
13 7 (7.07%) Unix
13 7 (7.07%) Citrix
14 6 (6.06%) EPoS
14 6 (6.06%) DNS
14 6 (6.06%) Validation

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.09%) SharePoint
2 3 (3.03%) SharePoint 2013
3 2 (2.02%) BizTalk Server
3 2 (2.02%) IIS
3 2 (2.02%) MS Exchange
4 1 (1.01%) SharePoint Server
Applications
1 8 (8.08%) MS Office
2 5 (5.05%) MS Excel
3 3 (3.03%) MS Project
4 1 (1.01%) MS PowerPoint
4 1 (1.01%) Spreadsheet
Business Applications
1 2 (2.02%) Primavera
2 1 (1.01%) SAP Oil and Gas
Cloud Services
1 4 (4.04%) OneDrive
2 2 (2.02%) IaaS
2 2 (2.02%) SaaS
3 1 (1.01%) Amazon AWS
3 1 (1.01%) Microsoft Azure
3 1 (1.01%) Office 365
Communications & Networking
1 6 (6.06%) DNS
2 3 (3.03%) DHCP
3 2 (2.02%) Firewall
3 2 (2.02%) LDAP
3 2 (2.02%) WAN
4 1 (1.01%) Internet
4 1 (1.01%) Intranet
4 1 (1.01%) LAN
4 1 (1.01%) Network Security
4 1 (1.01%) SAN
4 1 (1.01%) Structured Cabling
4 1 (1.01%) VLAN
4 1 (1.01%) VoIP
Database & Business Intelligence
1 4 (4.04%) Relational Database
1 4 (4.04%) SQL Server
2 3 (3.03%) Big Data
2 3 (3.03%) MySQL
2 3 (3.03%) RDBMS
3 2 (2.02%) Hadoop
4 1 (1.01%) BusinessObjects
4 1 (1.01%) SAP BW
4 1 (1.01%) SAP HANA
General
1 32 (32.32%) Finance
2 5 (5.05%) Telecoms
3 4 (4.04%) Local Government
4 3 (3.03%) Manufacturing
4 3 (3.03%) Retail
5 1 (1.01%) Back Office
5 1 (1.01%) Banking
5 1 (1.01%) Electronics
5 1 (1.01%) Law
5 1 (1.01%) Legal
5 1 (1.01%) Marketing
5 1 (1.01%) Publishing
Job Titles
1 18 (18.18%) Analyst
2 16 (16.16%) Delivery Manager
3 15 (15.15%) Service Manager
3 15 (15.15%) Services Delivery Manager
4 11 (11.11%) IT Manager
5 10 (10.10%) Project Manager
6 9 (9.09%) Service Analyst
7 5 (5.05%) Head of Infrastructure
7 5 (5.05%) IT Services Delivery Manager
7 5 (5.05%) IT Services Manager
7 5 (5.05%) Service Desk Support
7 5 (5.05%) Services Delivery Analyst
7 5 (5.05%) Support Analyst
8 4 (4.04%) Administrator
8 4 (4.04%) IT Analyst
8 4 (4.04%) Senior Unix Engineer
8 4 (4.04%) Senior Windows Engineer
8 4 (4.04%) Service Desk Support Analyst
8 4 (4.04%) Unix Engineer
8 4 (4.04%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (2.02%) Middleware
Miscellaneous
1 11 (11.11%) Analytical Skills
2 7 (7.07%) Data Centre
3 6 (6.06%) EPoS
4 5 (5.05%) Management Information System
5 3 (3.03%) Algorithms
5 3 (3.03%) Biology
5 3 (3.03%) Computer Science
5 3 (3.03%) Learning Management System
6 2 (2.02%) Security Operations Centre
7 1 (1.01%) CMDB
7 1 (1.01%) EMC VNX
7 1 (1.01%) Informatics
7 1 (1.01%) NHS
7 1 (1.01%) Smartphone
7 1 (1.01%) VAX
7 1 (1.01%) Video Conferencing
Operating Systems
1 23 (23.23%) Windows
2 14 (14.14%) Windows 7
3 9 (9.09%) Linux
4 7 (7.07%) Unix
5 2 (2.02%) Windows Server 2003
6 1 (1.01%) Android
6 1 (1.01%) Windows Server
6 1 (1.01%) Windows Server 2008
6 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 31 (31.31%) ITIL
2 23 (23.23%) Service Management
3 15 (15.15%) Project Management
4 12 (12.12%) Stakeholder Management
5 10 (10.10%) Change Management
5 10 (10.10%) Migration
5 10 (10.10%) PRINCE2
6 9 (9.09%) Risk Management
7 8 (8.08%) Incident Management
7 8 (8.08%) ITSM
8 6 (6.06%) Analytics
8 6 (6.06%) Capacity Planning
8 6 (6.06%) ITIL V3
8 6 (6.06%) SIEM
8 6 (6.06%) Validation
9 5 (5.05%) Business Continuity
9 5 (5.05%) Cybersecurity
9 5 (5.05%) Data Migration
9 5 (5.05%) Programme Management
10 4 (4.04%) Supplier Management
Programming Languages
1 12 (12.12%) SQL
2 5 (5.05%) C
3 3 (3.03%) C++
3 3 (3.03%) Python
Qualifications
1 9 (9.09%) ITIL Certification
2 5 (5.05%) Security Cleared
3 4 (4.04%) CISM
3 4 (4.04%) Degree
3 4 (4.04%) MCP
3 4 (4.04%) MCSE
3 4 (4.04%) Microsoft Certification
4 3 (3.03%) CCNA
4 3 (3.03%) CISA
4 3 (3.03%) Cisco Certification
4 3 (3.03%) CISSP
4 3 (3.03%) GIAC
4 3 (3.03%) GISP
4 3 (3.03%) IISP
4 3 (3.03%) Postgraduate
4 3 (3.03%) PRINCE2 Certification
4 3 (3.03%) SC Cleared
5 2 (2.02%) DBS Check
5 2 (2.02%) DV Cleared
6 1 (1.01%) PMP
Quality Assurance & Compliance
1 12 (12.12%) SLA
2 4 (4.04%) PCI DSS
3 1 (1.01%) Disclosure Scotland
3 1 (1.01%) GxP
3 1 (1.01%) ISO/IEC 27001
3 1 (1.01%) QA
System Software
1 19 (19.19%) Active Directory
2 10 (10.10%) VMware Infrastructure
3 2 (2.02%) Virtual Desktop
3 2 (2.02%) VMware ESX
4 1 (1.01%) vSphere
4 1 (1.01%) XenApp
Systems Management
1 5 (5.05%) SCCM
2 3 (3.03%) HP Quality Center
Vendors
1 14 (14.14%) Microsoft
2 13 (13.13%) VMware
3 7 (7.07%) Citrix
4 4 (4.04%) HP
4 4 (4.04%) NetApp
4 4 (4.04%) ServiceNow
4 4 (4.04%) Tableau
5 3 (3.03%) Apple
5 3 (3.03%) Oracle
5 3 (3.03%) Saba
5 3 (3.03%) SAP
5 3 (3.03%) Workday
6 2 (2.02%) ArcSight
6 2 (2.02%) Avaya
6 2 (2.02%) Cisco
6 2 (2.02%) Cloudera
6 2 (2.02%) Epicor
6 2 (2.02%) Hortonworks
7 1 (1.01%) Veeam
7 1 (1.01%) Xerox
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