The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 71 66 79
Rank change year-on-year
-5 +13
Contract jobs citing Service Delivery 80 98 46
As % of all contract IT jobs located in the East of England 2.54% 3.12% 1.93%
As % of the Processes & Methodologies category 3.35% 4.02% 2.66%
Number of daily rates quoted 52 52 25
Average daily rate
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£350 £425 £400
Average daily rate % change year-on-year
-17.64% +6.25%
90% offered a daily rate of more than £220 £214 £214
10% offered a daily rate of more than £488 £600 £650
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 12 9 1
Average hourly rate £12.00 £15.00 £16.20
Average hourly rate % change year-on-year
-20.00% -7.40%
UK excluding London average hourly rate £17.50 £15.00 £17.69
% change year-on-year
+16.66% -15.20%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2391 2437 1731
As % of all contract IT jobs located in the East of England 75.88% 77.66% 72.79%
Number of daily rates quoted 1443 1460 875
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £275 £250 £233
10% offered a daily rate of more than £550 £525 £515
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 168 150 124
Average hourly rate £31.50 £29.00 £35.00
Average hourly rate % change year-on-year
+8.62% -17.14%
90% offered a hourly rate of more than £12.00 £13.00 £14.50
10% offered a hourly rate of more than £45.64 £43.54 £50.00
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 31 August 2015.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 31 August 2015.

Service Delivery Hourly Rate Histogram in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +9 28 £275 -41.48% 9
Bedfordshire +5 21 £325 -35.00% 5
Cambridgeshire -19 16 £413 +37.50% 6
Essex -10 9 £418 -1.76% 10
Norfolk +8 3 £500 +96.07% 1
Suffolk - 2 £375 - 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 31 August 2015, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 103 (60.59%) ITIL
2 37 (21.76%) Windows
3 34 (20.00%) Microsoft
4 28 (16.47%) Finance
4 28 (16.47%) Citrix
5 25 (14.71%) ITIL Certification
6 23 (13.53%) MS Office
7 22 (12.94%) McAfee
7 22 (12.94%) Project Management
7 22 (12.94%) Service Management
8 21 (12.35%) SQL Server
9 20 (11.76%) Adobe
9 20 (11.76%) SLA
9 20 (11.76%) Symantec
9 20 (11.76%) Management Information System
9 20 (11.76%) Incident Management
10 19 (11.18%) Cisco
10 19 (11.18%) Oracle
10 19 (11.18%) PRINCE2
11 18 (10.59%) VMware
12 17 (10.00%) Degree
13 15 (8.82%) Information Security
13 15 (8.82%) ITSM
14 14 (8.24%) Lotus
14 14 (8.24%) IBM Notes
14 14 (8.24%) MCP
14 14 (8.24%) SQL
14 14 (8.24%) Change Management
14 14 (8.24%) VMware Infrastructure
14 14 (8.24%) Continuous Improvement

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 31 August 2015, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 14 (8.24%) IBM Notes
2 9 (5.29%) SharePoint
3 6 (3.53%) CMS
4 5 (2.94%) MS Exchange
4 5 (2.94%) Apache Solr
5 4 (2.35%) WorkSite
6 3 (1.76%) Exchange Server 2007
7 1 (0.59%) SharePoint 2013
7 1 (0.59%) Exchange Server 2003
Applications
1 23 (13.53%) MS Office
2 6 (3.53%) MS Excel
2 6 (3.53%) Adobe Illustrator
2 6 (3.53%) Photoshop
3 3 (1.76%) MS PowerPoint
4 1 (0.59%) MS Project
Business Applications
1 5 (2.94%) Oracle ERP
2 4 (2.35%) Maximo
3 2 (1.18%) Oracle Financials
4 1 (0.59%) Remedy ITSM
Cloud Services
1 9 (5.29%) Amazon AWS
2 6 (3.53%) Microsoft Azure
3 5 (2.94%) SaaS
4 3 (1.76%) PaaS
5 1 (0.59%) Office 365
5 1 (0.59%) IaaS
Communications & Networking
1 11 (6.47%) Firewall
2 10 (5.88%) LAN
3 9 (5.29%) WAN
4 7 (4.12%) Internet
5 6 (3.53%) MPLS
6 5 (2.94%) Wireless
7 4 (2.35%) IP Telephony
7 4 (2.35%) VPN
8 3 (1.76%) Wi-Fi
8 3 (1.76%) FTP
8 3 (1.76%) SAN
9 2 (1.18%) Reverse Proxy
9 2 (1.18%) Cisco ASA
9 2 (1.18%) Cisco Nexus
9 2 (1.18%) IOS XR
9 2 (1.18%) NX-OS
9 2 (1.18%) TCP/IP
9 2 (1.18%) VoIP
9 2 (1.18%) OSPF
9 2 (1.18%) BGP
Database & Business Intelligence
1 21 (12.35%) SQL Server
2 10 (5.88%) Big Data
2 10 (5.88%) Relational Database
3 5 (2.94%) Amazon Redshift
3 5 (2.94%) Amazon RDS
3 5 (2.94%) Hadoop
3 5 (2.94%) MongoDB
4 3 (1.76%) RDBMS
4 3 (1.76%) SQL Server Reporting Services
5 2 (1.18%) SQL Server Integration Services
5 2 (1.18%) SQL Server Analysis Services
6 1 (0.59%) SQL Server 2005
6 1 (0.59%) EDRMS
6 1 (0.59%) Crystal Reports
6 1 (0.59%) Data Warehouse
Development Applications
1 7 (4.12%) Git (software)
2 6 (3.53%) Visual Studio
3 1 (0.59%) ClearCase
3 1 (0.59%) Subversion
3 1 (0.59%) Jenkins
General
1 28 (16.47%) Finance
2 9 (5.29%) Publishing
3 6 (3.53%) Multimedia
3 6 (3.53%) Marketing
4 5 (2.94%) Telecoms
5 4 (2.35%) Retail
5 4 (2.35%) Legal
5 4 (2.35%) Local Government
6 2 (1.18%) Back Office
6 2 (1.18%) Games
6 2 (1.18%) Banking
7 1 (0.59%) Pharmaceutical
7 1 (0.59%) Billing
Job Titles
1 48 (28.24%) Analyst
2 35 (20.59%) Service Analyst
3 30 (17.65%) Service Manager
4 20 (11.76%) Support Analyst
5 18 (10.59%) Architect
6 15 (8.82%) Project Manager
6 15 (8.82%) Service Desk Analyst
6 15 (8.82%) Delivery Manager
7 14 (8.24%) Services Delivery Manager
7 14 (8.24%) 1st Line Support
7 14 (8.24%) 1st Line Support Analyst
8 11 (6.47%) Services Delivery Analyst
9 9 (5.29%) Service Desk Manager
9 9 (5.29%) Service Transition Analyst
10 8 (4.71%) Technical Manager
11 7 (4.12%) Solutions Architect
11 7 (4.12%) IT Services Manager
12 6 (3.53%) Web Developer
12 6 (3.53%) Technical Project Manager
12 6 (3.53%) Support Engineer
Libraries, Frameworks & Software Standards
1 10 (5.88%) Web Services
2 8 (4.71%) XML
2 8 (4.71%) .NET
3 7 (4.12%) CSS
3 7 (4.12%) CSS3
3 7 (4.12%) HTML5
3 7 (4.12%) HTML
4 6 (3.53%) KnockoutJS
4 6 (3.53%) Sass
4 6 (3.53%) LESS
4 6 (3.53%) jQuery
4 6 (3.53%) ASP.NET
4 6 (3.53%) LAMP
5 4 (2.35%) REST
6 3 (1.76%) SOAP
7 2 (1.18%) Middleware
8 1 (0.59%) SAP PI
8 1 (0.59%) Play Framework
8 1 (0.59%) SAP Basis
8 1 (0.59%) Spring
Miscellaneous
1 20 (11.76%) Management Information System
2 10 (5.88%) Analytical Skills
3 9 (5.29%) Data Integration
3 9 (5.29%) Data Protection Act
4 8 (4.71%) PKI
4 8 (4.71%) Mobile App
5 7 (4.12%) Social Media
5 7 (4.12%) User Experience
6 6 (3.53%) Data Centre
6 6 (3.53%) Digital Media
6 6 (3.53%) Statistics
6 6 (3.53%) Computer Science
6 6 (3.53%) GIS
7 5 (2.94%) NHS
7 5 (2.94%) Enterprise Software
8 3 (1.76%) PMI
8 3 (1.76%) CMDB
9 2 (1.18%) Fat Client
9 2 (1.18%) Thin Client
9 2 (1.18%) Performance Metrics
Operating Systems
1 37 (21.76%) Windows
2 8 (4.71%) UNIX
3 7 (4.12%) Windows 7
4 6 (3.53%) Linux
4 6 (3.53%) Windows Server 2008
5 4 (2.35%) Windows Server 2003
6 3 (1.76%) Windows XP
7 2 (1.18%) Android
7 2 (1.18%) Windows Server 2012
8 1 (0.59%) Windows 2000 Server
8 1 (0.59%) Red Hat Enterprise Linux
8 1 (0.59%) Mac OS X
Processes & Methodologies
1 103 (60.59%) ITIL
2 22 (12.94%) Project Management
2 22 (12.94%) Service Management
3 20 (11.76%) Incident Management
4 19 (11.18%) PRINCE2
5 15 (8.82%) ITSM
5 15 (8.82%) Information Security
6 14 (8.24%) Change Management
6 14 (8.24%) Continuous Improvement
7 13 (7.65%) E-Commerce
8 12 (7.06%) Stakeholder Management
9 10 (5.88%) Data Protection
10 9 (5.29%) Configuration Management
10 9 (5.29%) ETL
10 9 (5.29%) Migration
10 9 (5.29%) Content Management
11 8 (4.71%) Data Management
11 8 (4.71%) Use Case
11 8 (4.71%) ERP
11 8 (4.71%) Agile Software Development
Programming Languages
1 14 (8.24%) SQL
2 7 (4.12%) C#
3 6 (3.53%) JavaScript
4 3 (1.76%) Java
4 3 (1.76%) VBA
5 1 (0.59%) Progress 4GL
5 1 (0.59%) Ruby
5 1 (0.59%) Scala
5 1 (0.59%) COBOL
Qualifications
1 25 (14.71%) ITIL Certification
2 17 (10.00%) Degree
3 14 (8.24%) MCP
4 7 (4.12%) Security Cleared
5 5 (2.94%) PRINCE2 Practitioner
5 5 (2.94%) Cisco Certification
5 5 (2.94%) PRINCE2 Certification
6 4 (2.35%) CCNP
6 4 (2.35%) SC Cleared
7 3 (1.76%) CCNA
7 3 (1.76%) PMI Certification
8 2 (1.18%) DV Cleared
8 2 (1.18%) CCIE
9 1 (0.59%) APMP
9 1 (0.59%) ISTQB Foundation Certification
9 1 (0.59%) NVQ Level 4
9 1 (0.59%) A+ Certification
9 1 (0.59%) ISEB
9 1 (0.59%) HNC
9 1 (0.59%) HND
Quality Assurance & Compliance
1 20 (11.76%) SLA
2 4 (2.35%) ISO/IEC 27001
3 2 (1.18%) COBIT
3 2 (1.18%) QA
3 2 (1.18%) PCI DSS
4 1 (0.59%) P3O
4 1 (0.59%) ISO/IEC 20000
System Software
1 14 (8.24%) VMware Infrastructure
2 11 (6.47%) Active Directory
3 8 (4.71%) UAG
4 5 (2.94%) Hyper-V
5 4 (2.35%) XenServer
5 4 (2.35%) vSphere
6 1 (0.59%) XenApp
Systems Management
1 6 (3.53%) Norton AntiVirus
1 6 (3.53%) McAfee ePO
2 2 (1.18%) Cisco IPCC
2 2 (1.18%) SCCM
3 1 (0.59%) SCOM
3 1 (0.59%) WhatsUp Gold
3 1 (0.59%) Puppet
3 1 (0.59%) Opscode Chef
3 1 (0.59%) SCOrch
3 1 (0.59%) SCSM
3 1 (0.59%) Cisco Prime
3 1 (0.59%) Nagios
Vendors
1 34 (20.00%) Microsoft
2 28 (16.47%) Citrix
3 22 (12.94%) McAfee
4 20 (11.76%) Symantec
4 20 (11.76%) Adobe
5 19 (11.18%) Oracle
5 19 (11.18%) Cisco
6 18 (10.59%) VMware
7 14 (8.24%) Lotus
8 10 (5.88%) SAP
9 5 (2.94%) HP
9 5 (2.94%) Trend Micro
9 5 (2.94%) Vertica
9 5 (2.94%) Infobright
10 3 (1.76%) ServiceNow
10 3 (1.76%) LANDesk
10 3 (1.76%) ESRI
10 3 (1.76%) BT
10 3 (1.76%) IBM
11 2 (1.18%) CA
Bedford, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 per day
Posted: 4 days ago
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Rate: £325 - 375 per day
Posted: 5 days ago
Colchester
Hays IT - Uk Posting account
Rate: £350 - £400 per day
Posted: 12 days ago
Dunstable
Hays IT - Uk Posting account
Rate: £250 per day
Posted: 26 days ago