The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 53 54 76
Rank change year-on-year
+1 +22
Contract jobs citing Service Delivery 78 91 66
As % of all contract IT jobs located in the East of England 3.16% 3.30% 2.22%
As % of the Processes & Methodologies category 4.01% 4.28% 2.92%
Number of daily rates quoted 40 55 35
Median daily rate £348 £400 £325
Median daily rate % change year-on-year
-13.12% +23.07%
90% offered a daily rate of more than £170 £260 £250
10% offered a daily rate of more than £515 £531 £490
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.20%
Number of hourly rates quoted 2 12 5
Median hourly rate £16.75 £14.85 £11.50
Median hourly rate % change year-on-year
+12.79% +29.13%
UK excluding London median hourly rate £23.00 £16.50 £12.35
% change year-on-year
+39.39% +33.60%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1944 2127 2258
As % of all contract IT jobs located in the East of England 78.86% 77.09% 75.87%
Number of daily rates quoted 1116 1202 1258
Median daily rate £425 £400 £388
Median daily rate % change year-on-year
+6.25% +3.22%
90% offered a daily rate of more than £300 £250 £260
10% offered a daily rate of more than £575 £550 £480
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 125 159 155
Median hourly rate £27.38 £36.00 £35.00
Median hourly rate % change year-on-year
-23.94% +2.85%
90% offered a hourly rate of more than £16.50 £12.00 £12.50
10% offered a hourly rate of more than £50.00 £42.50 £45.00
UK excluding London median hourly rate £33.75 £30.50 £30.00
% change year-on-year
+10.65% +1.66%

Service Delivery
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 25 May 2016.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +4 28 £220 -48.23% 5
Norfolk +17 18 £325 +209.52% 1
Essex -2 11 £348 +3.73% 3
Cambridgeshire +5 10 £400 -3.03% 1
Suffolk -5 6 £214 -46.56% 1
Bedfordshire -9 4 £350 - 6
East Anglia - 2 £375 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 25 May 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Delivery.

1 46 (38.66%) ITIL
2 31 (26.05%) Microsoft
3 30 (25.21%) Windows
4 29 (24.37%) Service Management
5 19 (15.97%) Finance
5 19 (15.97%) Continuous Improvement
6 16 (13.45%) Management Information System
7 15 (12.61%) ITIL Certification
8 14 (11.76%) Problem Management
8 14 (11.76%) Analytical Skills
9 13 (10.92%) IaaS
9 13 (10.92%) Project Management
9 13 (10.92%) Stakeholder Management
9 13 (10.92%) NHS
10 12 (10.08%) Windows Server 2003
11 11 (9.24%) SLA
11 11 (9.24%) Security Cleared
11 11 (9.24%) Windows 7
11 11 (9.24%) SaaS
11 11 (9.24%) PaaS
12 10 (8.40%) Information Governance
12 10 (8.40%) ITSM
12 10 (8.40%) Active Directory
13 9 (7.56%) SharePoint
13 9 (7.56%) IIS
13 9 (7.56%) MS Office
13 9 (7.56%) VMware
13 9 (7.56%) Windows Server 2012
14 8 (6.72%) Configuration Management
14 8 (6.72%) Performance Management

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.56%) IIS
1 9 (7.56%) SharePoint
2 4 (3.36%) Exchange Server 2010
2 4 (3.36%) MS Exchange
3 3 (2.52%) BizTalk Server
4 2 (1.68%) Skype for Business
5 1 (0.84%) Blackberry Enterprise Server
5 1 (0.84%) CMS
5 1 (0.84%) IBM Notes
5 1 (0.84%) WebLogic
Applications
1 9 (7.56%) MS Office
2 6 (5.04%) MS PowerPoint
3 5 (4.20%) MS Excel
4 2 (1.68%) AutoCAD
Business Applications
1 2 (1.68%) Remedy ITSM
1 2 (1.68%) Unit4 Business World
2 1 (0.84%) Dynamics CRM
2 1 (0.84%) Oracle Applications
2 1 (0.84%) SAP Oil and Gas
Cloud Services
1 13 (10.92%) IaaS
2 11 (9.24%) PaaS
2 11 (9.24%) SaaS
3 6 (5.04%) Office 365
4 3 (2.52%) OneDrive
5 2 (1.68%) Amazon AWS
6 1 (0.84%) iPaaS
Communications & Networking
1 6 (5.04%) HTTP
1 6 (5.04%) LAN
1 6 (5.04%) TCP/IP
2 5 (4.20%) DNS
3 4 (3.36%) WAN
4 2 (1.68%) Internet
4 2 (1.68%) VPN
5 1 (0.84%) Cisco ASA
5 1 (0.84%) Firewall
5 1 (0.84%) Wireless
Database & Business Intelligence
1 2 (1.68%) Relational Database
Development Applications
1 1 (0.84%) TestPartner
General
1 19 (15.97%) Finance
2 6 (5.04%) Telecoms
3 4 (3.36%) Marketing
4 3 (2.52%) Local Government
4 3 (2.52%) Retail
5 2 (1.68%) Banking
5 2 (1.68%) Pharmaceutical
6 1 (0.84%) Back Office
6 1 (0.84%) Electronics
6 1 (0.84%) Manufacturing
6 1 (0.84%) Publishing
Job Titles
1 25 (21.01%) Analyst
2 15 (12.61%) Architect
3 14 (11.76%) Support Engineer
4 11 (9.24%) Cloud Architect
4 11 (9.24%) Service Desk Team Leader
4 11 (9.24%) Solutions Architect
4 11 (9.24%) Team Leader
5 10 (8.40%) Cloud Solutions Architect
5 10 (8.40%) Microsoft Solutions Architect
5 10 (8.40%) Service Manager
6 9 (7.56%) Applications Support
6 9 (7.56%) Service Analyst
7 8 (6.72%) Desktop Engineer
7 8 (6.72%) Desktop Support
7 8 (6.72%) Desktop Support Engineer
7 8 (6.72%) IT Analyst
7 8 (6.72%) IT Manager
7 8 (6.72%) Support Analyst
8 7 (5.88%) Services Delivery Manager
9 6 (5.04%) Technical Analyst
Libraries, Frameworks & Software Standards
1 7 (5.88%) .NET
1 7 (5.88%) Classic ASP
2 6 (5.04%) WCF
3 3 (2.52%) XML
4 2 (1.68%) Web Services
5 1 (0.84%) Ajax
5 1 (0.84%) CSS
5 1 (0.84%) HTML
5 1 (0.84%) Middleware
5 1 (0.84%) SAP PI
Miscellaneous
1 16 (13.45%) Management Information System
2 14 (11.76%) Analytical Skills
3 13 (10.92%) NHS
4 5 (4.20%) Data Centre
5 3 (2.52%) Blackberry
5 3 (2.52%) Driving Licence
5 3 (2.52%) Visualisation
6 2 (1.68%) Client/Server
6 2 (1.68%) Enterprise Cloud
6 2 (1.68%) iPhone
6 2 (1.68%) Mathematics
6 2 (1.68%) Smartphone
6 2 (1.68%) Statistics
6 2 (1.68%) User Experience
7 1 (0.84%) Data Structures
7 1 (0.84%) EPoS
7 1 (0.84%) Fat Client
7 1 (0.84%) Reinsurance
7 1 (0.84%) Thin Client
7 1 (0.84%) Video Conferencing
Operating Systems
1 30 (25.21%) Windows
2 12 (10.08%) Windows Server 2003
3 11 (9.24%) Windows 7
4 9 (7.56%) Windows Server 2012
5 7 (5.88%) Windows 8
6 5 (4.20%) Windows Server
7 4 (3.36%) Android
7 4 (3.36%) Windows Server 2008
8 3 (2.52%) Linux
8 3 (2.52%) Unix
9 2 (1.68%) Windows XP
10 1 (0.84%) Windows Phone
Processes & Methodologies
1 46 (38.66%) ITIL
2 29 (24.37%) Service Management
3 19 (15.97%) Continuous Improvement
4 14 (11.76%) Problem Management
5 13 (10.92%) Project Management
5 13 (10.92%) Stakeholder Management
6 10 (8.40%) Information Governance
6 10 (8.40%) ITSM
7 8 (6.72%) Configuration Management
7 8 (6.72%) Performance Management
8 7 (5.88%) Change Management
8 7 (5.88%) Information Management
8 7 (5.88%) Network Load Balancing
9 6 (5.04%) Capacity Management
10 5 (4.20%) Agile Software Development
10 5 (4.20%) Capacity Planning
10 5 (4.20%) CRM
11 4 (3.36%) Dependency Management
11 4 (3.36%) ITIL V3
11 4 (3.36%) PRINCE2
Programming Languages
1 3 (2.52%) SQL
2 1 (0.84%) Java
2 1 (0.84%) JavaScript
2 1 (0.84%) PHP
2 1 (0.84%) Python
Qualifications
1 15 (12.61%) ITIL Certification
2 11 (9.24%) Security Cleared
3 7 (5.88%) Microsoft Certification
4 6 (5.04%) MCP
5 5 (4.20%) BPSS Clearance
6 4 (3.36%) MCSE
7 3 (2.52%) Degree
8 2 (1.68%) CCNA
8 2 (1.68%) Cisco Certification
8 2 (1.68%) SC Cleared
9 1 (0.84%) DBS Check
9 1 (0.84%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (9.24%) SLA
2 4 (3.36%) Data Quality
2 4 (3.36%) QA
3 3 (2.52%) Disclosure Scotland
System Software
1 10 (8.40%) Active Directory
2 2 (1.68%) VMware ESX
2 2 (1.68%) VMware Infrastructure
3 1 (0.84%) Forefront TMG
3 1 (0.84%) vSphere
Systems Management
1 5 (4.20%) SCCM
2 1 (0.84%) OpenView
2 1 (0.84%) OpenView Configuration Management
Vendors
1 31 (26.05%) Microsoft
2 9 (7.56%) VMware
3 4 (3.36%) Apple
3 4 (3.36%) Citrix
3 4 (3.36%) SAP
4 3 (2.52%) Cisco
4 3 (2.52%) Oracle
5 2 (1.68%) BMC
5 2 (1.68%) Proofpoint
5 2 (1.68%) Remedy
5 2 (1.68%) Tableau
6 1 (0.84%) Adobe
6 1 (0.84%) Avaya
6 1 (0.84%) Civica
6 1 (0.84%) EMC
6 1 (0.84%) Intel Security
6 1 (0.84%) Lotus
6 1 (0.84%) NetApp
6 1 (0.84%) Symantec