The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 42 67 86
Rank change year-on-year
+25 +19
Contract jobs citing Service Delivery 103 71 31
As % of all contract IT jobs located in the East of England 3.73% 2.33% 1.39%
As % of the Processes & Methodologies category 4.98% 3.19% 1.99%
Number of daily rates quoted 63 30 18
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£394 £388 £400
Average daily rate % change year-on-year
+1.61% -3.18%
90% offered a daily rate of more than £166 £115 £256
10% offered a daily rate of more than £534 £555 £545
UK excluding London average daily rate £378 £353 £350
% change year-on-year
+7.09% +0.71%
Number of hourly rates quoted 12 5 3
Average hourly rate £15.43 £11.50 £15.00
Average hourly rate % change year-on-year
+34.13% -23.33%
UK excluding London average hourly rate £20.00 £12.49 £15.00
% change year-on-year
+60.12% -16.73%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2068 2223 1557
As % of all contract IT jobs located in the East of England 74.85% 73.05% 69.76%
Number of daily rates quoted 1167 1262 848
Average daily rate £400 £400 £384
Average daily rate % change year-on-year
- +4.23%
90% offered a daily rate of more than £255 £270 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £390 £375 £360
% change year-on-year
+4.00% +4.16%
Number of hourly rates quoted 151 139 140
Average hourly rate £34.00 £35.00 £35.00
Average hourly rate % change year-on-year
-2.85% -
90% offered a hourly rate of more than £12.00 £11.50 £18.55
10% offered a hourly rate of more than £42.50 £45.00 £43.00
UK excluding London average hourly rate £30.50 £30.75 £32.00
% change year-on-year
-0.81% -3.90%

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 1 May 2015.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 1 May 2015.

Service Delivery Hourly Rate Histogram in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +13 47 £400 - 10
Cambridgeshire +11 18 £270 -40.00% 3
Bedfordshire +7 17 £388 -3.12% 12
Essex 0 13 £350 +7.69% 2
Suffolk - 6 £400 - 1
Norfolk 0 2 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 1 May 2015, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 117 (65.36%) ITIL
2 67 (37.43%) Windows
3 44 (24.58%) Microsoft
4 32 (17.88%) Citrix
5 31 (17.32%) Project Management
6 30 (16.76%) Service Management
7 29 (16.20%) Active Directory
8 28 (15.64%) Incident Management
9 27 (15.08%) MS Office
9 27 (15.08%) SQL Server
10 24 (13.41%) SLA
11 22 (12.29%) McAfee
12 21 (11.73%) Cisco
12 21 (11.73%) Oracle
12 21 (11.73%) VMware
13 20 (11.17%) Symantec
13 20 (11.17%) Windows 7
14 19 (10.61%) Security Cleared
14 19 (10.61%) ITIL Certification
14 19 (10.61%) UNIX
14 19 (10.61%) Change Management
15 18 (10.06%) Management Information System
15 18 (10.06%) PRINCE2
16 17 (9.50%) LAN
16 17 (9.50%) E-Commerce
16 17 (9.50%) Firewall
17 16 (8.94%) SQL
18 15 (8.38%) MCP
18 15 (8.38%) WAN
18 15 (8.38%) Adobe

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 1 May 2015, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 14 (7.82%) SharePoint
2 12 (6.70%) IBM Notes
3 10 (5.59%) MS Exchange
4 6 (3.35%) Exchange Server 2007
5 5 (2.79%) Exchange Server 2003
5 5 (2.79%) WorkSite
6 4 (2.23%) WebSphere
6 4 (2.23%) Exchange Server 2010
7 3 (1.68%) Apache Solr
8 2 (1.12%) IIS
9 1 (0.56%) Oracle Workflow
9 1 (0.56%) ColdFusion
9 1 (0.56%) WebLogic
9 1 (0.56%) SharePoint 2013
9 1 (0.56%) Lync
Applications
1 27 (15.08%) MS Office
2 10 (5.59%) SOLIDWORKS
3 7 (3.91%) MS Excel
4 2 (1.12%) MS PowerPoint
4 2 (1.12%) PTC Creo
4 2 (1.12%) AutoCAD
5 1 (0.56%) MS Project
5 1 (0.56%) MS Visio
Business Applications
1 3 (1.68%) Maximo
2 2 (1.12%) Remedy ITSM
2 2 (1.12%) Oracle EBS R12
3 1 (0.56%) Oracle EBS
3 1 (0.56%) Oracle CRM
3 1 (0.56%) Oracle ERP
3 1 (0.56%) Oracle Internet Expenses
3 1 (0.56%) Oracle General Ledger
Cloud Services
1 9 (5.03%) Amazon AWS
2 6 (3.35%) SaaS
3 4 (2.23%) Microsoft Azure
4 3 (1.68%) PaaS
5 2 (1.12%) Office 365
6 1 (0.56%) IaaS
Communications & Networking
1 17 (9.50%) LAN
1 17 (9.50%) Firewall
2 15 (8.38%) WAN
3 9 (5.03%) TCP/IP
4 8 (4.47%) VPN
5 6 (3.35%) SAN
5 6 (3.35%) MPLS
6 5 (2.79%) Wireless
6 5 (2.79%) FTP
7 4 (2.23%) DHCP
7 4 (2.23%) DNS
7 4 (2.23%) VoIP
8 3 (1.68%) Internet
8 3 (1.68%) Cisco Nexus
9 2 (1.12%) Reverse Proxy
9 2 (1.12%) NAS
9 2 (1.12%) Ethernet
9 2 (1.12%) Intranet
9 2 (1.12%) Wi-Fi
10 1 (0.56%) Intrusion Detection
Database & Business Intelligence
1 27 (15.08%) SQL Server
2 10 (5.59%) Big Data
3 6 (3.35%) Relational Database
4 5 (2.79%) DTS
4 5 (2.79%) SQL Server Integration Services
5 3 (1.68%) SQL Server Reporting Services
5 3 (1.68%) RDBMS
5 3 (1.68%) Oracle Database
5 3 (1.68%) Amazon Redshift
5 3 (1.68%) Amazon RDS
5 3 (1.68%) MongoDB
5 3 (1.68%) Hadoop
5 3 (1.68%) SQL Server Analysis Services
6 2 (1.12%) Oracle Database 11g
6 2 (1.12%) SQL Server 2008
6 2 (1.12%) SQL Server 2000
7 1 (0.56%) CorVu
7 1 (0.56%) EDRMS
7 1 (0.56%) MySQL
7 1 (0.56%) Oracle BI Publisher
Development Applications
1 2 (1.12%) Team Foundation Server
1 2 (1.12%) Rational DOORS
1 2 (1.12%) VSS/SourceSafe
2 1 (0.56%) ClearCase
General
1 14 (7.82%) Telecoms
2 13 (7.26%) Finance
3 5 (2.79%) Legal
4 4 (2.23%) Publishing
4 4 (2.23%) Retail
5 3 (1.68%) Local Government
6 1 (0.56%) Billing
6 1 (0.56%) Games
6 1 (0.56%) Pharmaceutical
6 1 (0.56%) Marketing
Job Titles
1 43 (24.02%) Analyst
2 32 (17.88%) Service Manager
3 21 (11.73%) Delivery Manager
4 20 (11.17%) Services Delivery Manager
4 20 (11.17%) Support Analyst
4 20 (11.17%) Project Manager
5 19 (10.61%) Service Analyst
6 18 (10.06%) Architect
7 15 (8.38%) Service Desk Analyst
8 13 (7.26%) 1st Line Support
9 12 (6.70%) 1st Line Support Analyst
10 10 (5.59%) Support Engineer
11 8 (4.47%) Technical Manager
12 7 (3.91%) 2nd Line Support
12 7 (3.91%) Technical Project Manager
12 7 (3.91%) Solutions Architect
13 6 (3.35%) Consultant
13 6 (3.35%) Infrastructure Architect
13 6 (3.35%) Desktop Engineer
14 5 (2.79%) IT Services Manager
Libraries, Frameworks & Software Standards
1 9 (5.03%) .NET
2 8 (4.47%) Web Services
3 7 (3.91%) XML
4 4 (2.23%) HTML
4 4 (2.23%) Middleware
5 3 (1.68%) ASP.NET
5 3 (1.68%) SOAP
5 3 (1.68%) REST
6 2 (1.12%) jQuery
6 2 (1.12%) .NET Framework
6 2 (1.12%) SAP PI
6 2 (1.12%) Razor View Engine
6 2 (1.12%) JSP
6 2 (1.12%) ADO.NET
6 2 (1.12%) DHTML
6 2 (1.12%) WinForms
6 2 (1.12%) Ajax
7 1 (0.56%) Spring
7 1 (0.56%) CSS
7 1 (0.56%) CGI
Miscellaneous
1 18 (10.06%) Management Information System
2 10 (5.59%) Analytical Skills
3 8 (4.47%) PKI
3 8 (4.47%) Data Integration
4 7 (3.91%) NHS
4 7 (3.91%) Data Protection Act
5 6 (3.35%) CMDB
6 5 (2.79%) GIS
6 5 (2.79%) Statistics
7 3 (1.68%) Blackberry
7 3 (1.68%) iPad
7 3 (1.68%) iPhone
8 2 (1.12%) Mobile App
8 2 (1.12%) Enterprise Software
8 2 (1.12%) PMI
8 2 (1.12%) Clustering
8 2 (1.12%) Freedom of Information
9 1 (0.56%) Smartcard
9 1 (0.56%) Performance Metrics
9 1 (0.56%) Social Media
Operating Systems
1 67 (37.43%) Windows
2 20 (11.17%) Windows 7
3 19 (10.61%) UNIX
4 14 (7.82%) Windows Server 2008
5 13 (7.26%) Linux
5 13 (7.26%) Windows Server 2003
6 8 (4.47%) Windows XP
7 6 (3.35%) Windows Server 2012
8 4 (2.23%) Red Hat Enterprise Linux
9 3 (1.68%) Windows 8
10 2 (1.12%) Android
10 2 (1.12%) Windows 2000 Server
10 2 (1.12%) Solaris
11 1 (0.56%) Windows Vista
Processes & Methodologies
1 117 (65.36%) ITIL
2 31 (17.32%) Project Management
3 30 (16.76%) Service Management
4 28 (15.64%) Incident Management
5 19 (10.61%) Change Management
6 18 (10.06%) PRINCE2
7 17 (9.50%) E-Commerce
8 15 (8.38%) Migration
9 14 (7.82%) Information Security
10 13 (7.26%) Stakeholder Management
11 12 (6.70%) Configuration Management
11 12 (6.70%) Problem Management
12 11 (6.15%) Change Control
13 10 (5.59%) ITIL V3
14 9 (5.03%) Coaching
14 9 (5.03%) Data Protection
15 8 (4.47%) Infrastructure Management
15 8 (4.47%) ETL
15 8 (4.47%) Quality Management
16 7 (3.91%) Agile Software Development
Programming Languages
1 16 (8.94%) SQL
2 4 (2.23%) JavaScript
3 3 (1.68%) Java
3 3 (1.68%) VBScript
3 3 (1.68%) Bash Shell
3 3 (1.68%) PowerShell
4 2 (1.12%) VB.NET
4 2 (1.12%) C
4 2 (1.12%) C#
4 2 (1.12%) T-SQL
5 1 (0.56%) Perl
5 1 (0.56%) PL/SQL
5 1 (0.56%) VB
Qualifications
1 19 (10.61%) Security Cleared
1 19 (10.61%) ITIL Certification
2 15 (8.38%) MCP
3 14 (7.82%) SC Cleared
4 9 (5.03%) Degree
5 8 (4.47%) Cisco Certification
6 7 (3.91%) PRINCE2 Practitioner
7 5 (2.79%) VMware Certified Professional (VCP)
7 5 (2.79%) Microsoft Certification
7 5 (2.79%) CCNA
7 5 (2.79%) MCSE
8 4 (2.23%) DV Cleared
9 3 (1.68%) PRINCE2 Certification
9 3 (1.68%) Citrix Certification
9 3 (1.68%) CCNP
9 3 (1.68%) ISEB
10 2 (1.12%) PMI Certification
11 1 (0.56%) CCIE
Quality Assurance & Compliance
1 24 (13.41%) SLA
2 4 (2.23%) QA
3 2 (1.12%) PCI DSS
4 1 (0.56%) Sarbanes-Oxley
4 1 (0.56%) COBIT
4 1 (0.56%) ISO/IEC 20000
System Software
1 29 (16.20%) Active Directory
2 14 (7.82%) VMware Infrastructure
3 8 (4.47%) UAG
4 7 (3.91%) vSphere
4 7 (3.91%) XenApp
5 5 (2.79%) XenServer
5 5 (2.79%) Hyper-V
6 3 (1.68%) Terminal Server
6 3 (1.68%) XenDesktop
7 2 (1.12%) Microsoft App-V
7 2 (1.12%) VMware ESX
Systems Management
1 12 (6.70%) SCCM
2 6 (3.35%) McAfee ePO
2 6 (3.35%) Norton AntiVirus
3 1 (0.56%) Cisco IPCC
3 1 (0.56%) BMC PATROL
3 1 (0.56%) SCOrch
3 1 (0.56%) SCSM
3 1 (0.56%) Cisco Prime
3 1 (0.56%) WhatsUp Gold
3 1 (0.56%) SCOM
Vendors
1 44 (24.58%) Microsoft
2 32 (17.88%) Citrix
3 22 (12.29%) McAfee
4 21 (11.73%) Cisco
4 21 (11.73%) Oracle
4 21 (11.73%) VMware
5 20 (11.17%) Symantec
6 15 (8.38%) Adobe
7 12 (6.70%) Lotus
7 12 (6.70%) HP
8 10 (5.59%) Autodesk
8 10 (5.59%) PTC
9 6 (3.35%) Remedy
10 5 (2.79%) Trend Micro
11 4 (2.23%) F5
11 4 (2.23%) SAP
11 4 (2.23%) Red Hat
12 3 (1.68%) ESRI
12 3 (1.68%) Wyse
12 3 (1.68%) Sophos
Welwyn Garden City, Hertfordshire
Connectus
Posted: 3 days ago
Cambridge, Cambridgeshire
Fusion Experience
Rate: £540 per day
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Connectus
Rate: £283.02 per hour
Posted: 6 days ago
Stevenage
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 16 days ago
Ipswich
Interquest - IQ Telecom
Rate: £400 - £500 per day
Posted: 17 days ago
Luton
Interquest - IQ ESM
Rate: £330 per day
Posted: 19 days ago