The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 91 79 62
Rank change year-on-year
-12 -17
Contract jobs citing Service Delivery 40 66 98
As % of all contract IT jobs located in the East of England 1.64% 2.30% 3.19%
As % of the Processes & Methodologies category 2.06% 2.99% 4.01%
Number of daily rates quoted 25 40 46
Median daily rate £300 £350 £445
Median daily rate % change year-on-year
-14.28% -21.34%
90% offered a daily rate of more than £197 £225 £219
10% offered a daily rate of more than £560 £500 £600
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 2 11 11
Median hourly rate £20.30 £12.00 £15.00
Median hourly rate % change year-on-year
+69.16% -20.00%
90% offered a hourly rate of more than £14.46 £12.00 £11.50
10% offered a hourly rate of more than £26.14 £30.00 £30.00
UK excluding London median hourly rate £18.00 £15.00 £15.19
% change year-on-year
+20.00% -1.26%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1943 2209 2443
As % of all contract IT jobs located in the East of England 79.63% 77.10% 79.47%
Number of daily rates quoted 1100 1275 1488
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £250 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 152 165 150
Median hourly rate £36.14 £35.00 £26.50
Median hourly rate % change year-on-year
+3.25% +32.07%
90% offered a hourly rate of more than £16.00 £12.50 £13.16
10% offered a hourly rate of more than £46.50 £45.49 £47.50
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 25 September 2016.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 25 September 2016.

Service Delivery Hourly Rate Histogram in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -7 14 £370 -22.10% 2
Cambridgeshire +15 9 £300 -20.00% 3
Suffolk +4 5 £253 -27.85% 1
Bedfordshire -10 5 £600 +100.00% 7
Essex -3 4 £168 -57.72% 5
Norfolk +2 3 £500 +163.15%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 25 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Delivery.

1 39 (41.49%) ITIL
2 24 (25.53%) Windows
3 23 (24.47%) Microsoft
4 20 (21.28%) Finance
5 18 (19.15%) Active Directory
6 15 (15.96%) Stakeholder Management
6 15 (15.96%) Service Management
6 15 (15.96%) Analytical Skills
7 14 (14.89%) Project Management
8 12 (12.77%) Windows 7
9 11 (11.70%) Change Management
9 11 (11.70%) PRINCE2
10 10 (10.64%) MS Office
10 10 (10.64%) Linux
10 10 (10.64%) VMware
10 10 (10.64%) Migration
11 9 (9.57%) Unix
11 9 (9.57%) ITIL Certification
11 9 (9.57%) Continuous Improvement
12 8 (8.51%) ITIL V3
12 8 (8.51%) SCCM
12 8 (8.51%) Security Cleared
12 8 (8.51%) Local Government
12 8 (8.51%) Problem Management
12 8 (8.51%) Citrix
12 8 (8.51%) MCP
12 8 (8.51%) SQL
12 8 (8.51%) Management Information System
13 7 (7.45%) MCSE
13 7 (7.45%) SharePoint

Service Delivery
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.45%) SharePoint
2 5 (5.32%) MS Exchange
3 4 (4.26%) Exchange Server 2010
4 3 (3.19%) SharePoint 2013
5 1 (1.06%) Blackberry Enterprise Server
5 1 (1.06%) IBM Notes
5 1 (1.06%) SharePoint Server
Applications
1 10 (10.64%) MS Office
2 5 (5.32%) MS PowerPoint
3 3 (3.19%) MS Project
4 2 (2.13%) MS Excel
5 1 (1.06%) Spreadsheet
Cloud Services
1 7 (7.45%) OneDrive
2 5 (5.32%) IaaS
2 5 (5.32%) Office 365
2 5 (5.32%) PaaS
2 5 (5.32%) SaaS
Communications & Networking
1 4 (4.26%) Internet
2 2 (2.13%) WAN
3 1 (1.06%) Firewall
3 1 (1.06%) FTP
3 1 (1.06%) Intranet
3 1 (1.06%) LAN
3 1 (1.06%) Network Security
3 1 (1.06%) SAN
3 1 (1.06%) Structured Cabling
3 1 (1.06%) VLAN
3 1 (1.06%) VoIP
3 1 (1.06%) VPN
Database & Business Intelligence
1 5 (5.32%) SQL Server
2 3 (3.19%) Big Data
2 3 (3.19%) MySQL
2 3 (3.19%) RDBMS
2 3 (3.19%) Relational Database
3 2 (2.13%) Hadoop
4 1 (1.06%) BusinessObjects
4 1 (1.06%) Data Warehouse
4 1 (1.06%) DB2
4 1 (1.06%) Enterprise Data Warehouse
4 1 (1.06%) OLAP
4 1 (1.06%) SAP BW
4 1 (1.06%) SAP HANA
Development Applications
1 1 (1.06%) PVCS
1 1 (1.06%) SoapUI
1 1 (1.06%) TestDirector
1 1 (1.06%) TestPartner
General
1 20 (21.28%) Finance
2 8 (8.51%) Local Government
3 5 (5.32%) Retail
4 4 (4.26%) Telecoms
5 1 (1.06%) Legal
5 1 (1.06%) Pharmaceutical
Job Titles
1 13 (13.83%) Analyst
2 11 (11.70%) Delivery Manager
2 11 (11.70%) Service Manager
3 10 (10.64%) Project Manager
4 9 (9.57%) Desktop Support
4 9 (9.57%) Services Delivery Manager
5 8 (8.51%) Architect
5 8 (8.51%) IT Manager
6 7 (7.45%) Desktop Engineer
6 7 (7.45%) IT Analyst
6 7 (7.45%) Service Analyst
6 7 (7.45%) Support Engineer
7 6 (6.38%) Desktop Support Engineer
7 6 (6.38%) IT Services Manager
7 6 (6.38%) Solutions Architect
7 6 (6.38%) Support Analyst
8 5 (5.32%) Cloud Solutions Architect
8 5 (5.32%) IT Services Delivery Manager
8 5 (5.32%) Microsoft Solutions Architect
8 5 (5.32%) Service Desk Support
Libraries, Frameworks & Software Standards
1 2 (2.13%) Middleware
2 1 (1.06%) SOAP
2 1 (1.06%) XML
Miscellaneous
1 15 (15.96%) Analytical Skills
2 8 (8.51%) Management Information System
3 6 (6.38%) NHS
4 3 (3.19%) Algorithms
4 3 (3.19%) Biology
4 3 (3.19%) Blackberry
4 3 (3.19%) Computer Science
4 3 (3.19%) Smartphone
5 2 (2.13%) Data Centre
5 2 (2.13%) Security Operations Centre
5 2 (2.13%) Video Conferencing
6 1 (1.06%) Biometrics
6 1 (1.06%) Enterprise Software
6 1 (1.06%) IBM Mainframe
6 1 (1.06%) Informatics
6 1 (1.06%) iPad
6 1 (1.06%) Mainframe
6 1 (1.06%) Smart Meter
6 1 (1.06%) Statistics
6 1 (1.06%) Visualisation
Operating Systems
1 24 (25.53%) Windows
2 12 (12.77%) Windows 7
3 10 (10.64%) Linux
4 9 (9.57%) Unix
5 3 (3.19%) Android
5 3 (3.19%) Windows 8
6 2 (2.13%) Windows Server 2003
7 1 (1.06%) Windows Phone
7 1 (1.06%) Windows Server
7 1 (1.06%) Windows Server 2008
7 1 (1.06%) Windows Server 2012
Processes & Methodologies
1 39 (41.49%) ITIL
2 15 (15.96%) Service Management
2 15 (15.96%) Stakeholder Management
3 14 (14.89%) Project Management
4 11 (11.70%) Change Management
4 11 (11.70%) PRINCE2
5 10 (10.64%) Migration
6 9 (9.57%) Continuous Improvement
7 8 (8.51%) ITIL V3
7 8 (8.51%) Problem Management
8 6 (6.38%) Configuration Management
8 6 (6.38%) Incident Management
9 5 (5.32%) Data Migration
9 5 (5.32%) Information Governance
9 5 (5.32%) Prototyping
9 5 (5.32%) Risk Management
9 5 (5.32%) Stakeholder Engagement
9 5 (5.32%) Supplier Management
9 5 (5.32%) Time Management
10 4 (4.26%) Service Design
Programming Languages
1 8 (8.51%) SQL
2 5 (5.32%) C
3 3 (3.19%) C++
3 3 (3.19%) Python
Qualifications
1 9 (9.57%) ITIL Certification
2 8 (8.51%) MCP
2 8 (8.51%) Security Cleared
3 7 (7.45%) MCSE
3 7 (7.45%) Microsoft Certification
4 5 (5.32%) Degree
5 3 (3.19%) CISM
5 3 (3.19%) Postgraduate
5 3 (3.19%) PRINCE2 Certification
6 2 (2.13%) DBS Check
6 2 (2.13%) DV Cleared
7 1 (1.06%) BPSS Clearance
7 1 (1.06%) SC Cleared
Quality Assurance & Compliance
1 7 (7.45%) SLA
2 4 (4.26%) QA
3 3 (3.19%) ISO/IEC 27001
3 3 (3.19%) PCI DSS
4 1 (1.06%) Data Quality
System Software
1 18 (19.15%) Active Directory
2 6 (6.38%) VMware Infrastructure
Systems Management
1 8 (8.51%) SCCM
2 3 (3.19%) HP Quality Center
3 1 (1.06%) Unicenter
Vendors
1 23 (24.47%) Microsoft
2 10 (10.64%) VMware
3 8 (8.51%) Citrix
4 5 (5.32%) Cisco
4 5 (5.32%) Oracle
5 4 (4.26%) NetApp
6 3 (3.19%) HP
6 3 (3.19%) SAP
7 2 (2.13%) ArcSight
7 2 (2.13%) Cloudera
7 2 (2.13%) Hortonworks
7 2 (2.13%) Intel Security
7 2 (2.13%) Proofpoint
7 2 (2.13%) Tableau
8 1 (1.06%) Adobe
8 1 (1.06%) Civica
8 1 (1.06%) IBM
8 1 (1.06%) Lotus
8 1 (1.06%) Symantec
8 1 (1.06%) Veeam