The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 80 62 95
Rank change year-on-year
-18 +33
Contract jobs citing Service Delivery 47 71 38
As % of all contract IT jobs located in the East of England 1.96% 2.79% 1.64%
As % of the Processes & Methodologies category 2.49% 3.67% 2.25%
Number of daily rates quoted 31 35 13
Average daily rate £375 £375 £275
Average daily rate % change year-on-year
- +36.36%
90% offered a daily rate of more than £188 £174 £255
10% offered a daily rate of more than £485 £485 £450
UK excluding London average daily rate £390 £375 £384
% change year-on-year
+4.00% -2.28%
Number of hourly rates quoted 0 11 4
Average hourly rate - £12.00 £15.00
Average hourly rate % change year-on-year
- -20.00%
UK excluding London average hourly rate £21.50 £13.05 £14.33
% change year-on-year
+64.75% -8.94%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1888 1935 1692
As % of all contract IT jobs located in the East of England 78.60% 75.97% 72.81%
Number of daily rates quoted 1143 1181 945
Average daily rate £425 £413 £400
Average daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £281 £250 £245
10% offered a daily rate of more than £588 £575 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 162 141 145
Average hourly rate £40.00 £22.50 £31.00
Average hourly rate % change year-on-year
+77.77% -27.41%
90% offered a hourly rate of more than £15.00 £12.00 £12.15
10% offered a hourly rate of more than £55.00 £43.75 £41.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Delivery
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the East of England

Service Delivery
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

Service Delivery Daily Rate Trend in the East of England

Service Delivery
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 8 February 2016.

Service Delivery Daily Rate Histogram in the East of England

Service Delivery
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

Service Delivery Hourly Rate Trend in the East of England

Service Delivery
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +3 16 £425 +13.33% 6
Bedfordshire +4 13 £350 -6.66% 15
Hertfordshire -4 11 £363 -3.33% 9
Cambridgeshire -3 7 £350 +94.44% 1
Norfolk -12 1 £513 +146.98% 5
Suffolk - 1 - - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the East of England

For the 6 months to 8 February 2016, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 56 (48.70%) ITIL
2 33 (28.70%) Windows
2 33 (28.70%) Finance
3 28 (24.35%) Service Management
4 26 (22.61%) Microsoft
5 25 (21.74%) SLA
6 18 (15.65%) Change Management
7 14 (12.17%) MS Office
8 13 (11.30%) Project Management
9 12 (10.43%) Incident Management
10 11 (9.57%) Cisco
11 9 (7.83%) Citrix
11 9 (7.83%) Adobe
11 9 (7.83%) PRINCE2
11 9 (7.83%) Stakeholder Management
11 9 (7.83%) Continuous Improvement
12 8 (6.96%) VMware
12 8 (6.96%) Migration
12 8 (6.96%) Unix
12 8 (6.96%) Oracle
12 8 (6.96%) LAN
12 8 (6.96%) ITIL Certification
12 8 (6.96%) Active Directory
13 7 (6.09%) ITSM
13 7 (6.09%) WAN
13 7 (6.09%) SQL
13 7 (6.09%) Web Services
13 7 (6.09%) MCP
13 7 (6.09%) MS Excel
13 7 (6.09%) SharePoint

Service Delivery
Top Related IT Skills in the East of England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.09%) SharePoint
2 6 (5.22%) CMS
3 5 (4.35%) IBM Notes
4 3 (2.61%) Oracle Workflow
5 2 (1.74%) MS Exchange
5 2 (1.74%) Skype for Business
6 1 (0.87%) Apache Solr
6 1 (0.87%) BizTalk Server
6 1 (0.87%) Exchange Server 2007
6 1 (0.87%) Exchange Server 2010
6 1 (0.87%) Exchange Server 2013
Applications
1 14 (12.17%) MS Office
2 7 (6.09%) MS Excel
3 4 (3.48%) Adobe Illustrator
3 4 (3.48%) Photoshop
4 2 (1.74%) AutoCAD
5 1 (0.87%) MS PowerPoint
5 1 (0.87%) MS Visio
Business Applications
1 2 (1.74%) Remedy ITSM
2 1 (0.87%) Dynamics CRM
2 1 (0.87%) ResourceLink
2 1 (0.87%) SAP Oil and Gas
Cloud Services
1 4 (3.48%) IaaS
1 4 (3.48%) Microsoft Azure
1 4 (3.48%) Office 365
2 3 (2.61%) Amazon AWS
3 2 (1.74%) IBM PureFlex
3 2 (1.74%) PaaS
4 1 (0.87%) iPaaS
4 1 (0.87%) SaaS
Communications & Networking
1 8 (6.96%) LAN
2 7 (6.09%) WAN
3 5 (4.35%) Firewall
3 5 (4.35%) Internet
4 3 (2.61%) NAS
4 3 (2.61%) SAN
4 3 (2.61%) VoIP
5 2 (1.74%) Cisco ASA
5 2 (1.74%) DNS
5 2 (1.74%) MPLS
5 2 (1.74%) VPN
5 2 (1.74%) Wireless
6 1 (0.87%) BGP
6 1 (0.87%) DWDM
6 1 (0.87%) EIGRP
6 1 (0.87%) IP Telephony
6 1 (0.87%) Junos
6 1 (0.87%) OSPF
6 1 (0.87%) VRRP
6 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 6 (5.22%) Relational Database
1 6 (5.22%) SQL Server
2 2 (1.74%) Big Data
3 1 (0.87%) Amazon RDS
3 1 (0.87%) Amazon Redshift
3 1 (0.87%) Crystal Reports
3 1 (0.87%) Hadoop
3 1 (0.87%) MongoDB
3 1 (0.87%) SQL Server 2005
3 1 (0.87%) SQL Server 2008
3 1 (0.87%) SQL Server 2012
Development Applications
1 4 (3.48%) Git (software)
1 4 (3.48%) Visual Studio
General
1 33 (28.70%) Finance
2 7 (6.09%) Publishing
3 6 (5.22%) Local Government
4 5 (4.35%) Marketing
4 5 (4.35%) Telecoms
5 4 (3.48%) Banking
5 4 (3.48%) Multimedia
6 2 (1.74%) Legal
7 1 (0.87%) Back Office
7 1 (0.87%) Electronics
7 1 (0.87%) Manufacturing
7 1 (0.87%) Military
7 1 (0.87%) Retail
Job Titles
1 25 (21.74%) Analyst
2 18 (15.65%) Service Manager
2 18 (15.65%) Services Delivery Manager
3 15 (13.04%) Service Analyst
4 13 (11.30%) Delivery Manager
4 13 (11.30%) IT Manager
5 11 (9.57%) Support Analyst
6 10 (8.70%) Project Manager
7 8 (6.96%) Architect
7 8 (6.96%) IT Services Manager
8 7 (6.09%) Service Desk Analyst
8 7 (6.09%) Subject Matter Expert
9 6 (5.22%) Developer
9 6 (5.22%) Infrastructure Architect
9 6 (5.22%) Service Desk Support
9 6 (5.22%) Service Desk Support Analyst
9 6 (5.22%) Technical Manager
10 5 (4.35%) 1st Line Service Desk Analyst
10 5 (4.35%) 1st Line Support Analyst
10 5 (4.35%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 7 (6.09%) Web Services
2 6 (5.22%) .NET
2 6 (5.22%) XML
3 4 (3.48%) ASP.NET
3 4 (3.48%) CSS
3 4 (3.48%) CSS3
3 4 (3.48%) HTML
3 4 (3.48%) HTML5
3 4 (3.48%) jQuery
3 4 (3.48%) KnockoutJS
3 4 (3.48%) LESS
3 4 (3.48%) Sass
4 1 (0.87%) Middleware
4 1 (0.87%) SAP PI
4 1 (0.87%) XMPP
Miscellaneous
1 7 (6.09%) Analytical Skills
1 7 (6.09%) Data Centre
2 5 (4.35%) Management Information System
2 5 (4.35%) Social Media
2 5 (4.35%) User Experience
3 4 (3.48%) Computer Science
3 4 (3.48%) Data Protection Act
3 4 (3.48%) Digital Media
3 4 (3.48%) Mobile App
4 2 (1.74%) Enterprise Cloud
4 2 (1.74%) Hybrid Cloud
4 2 (1.74%) iPhone
4 2 (1.74%) Mathematics
4 2 (1.74%) NHS
4 2 (1.74%) Private Cloud
5 1 (0.87%) Data Integration
5 1 (0.87%) Fat Client
5 1 (0.87%) PMI
5 1 (0.87%) Smartcard
5 1 (0.87%) Thin Client
Operating Systems
1 33 (28.70%) Windows
2 8 (6.96%) Unix
3 7 (6.09%) Windows Server
4 6 (5.22%) Windows Server 2008
5 5 (4.35%) Linux
5 5 (4.35%) Windows 7
5 5 (4.35%) Windows Server 2012
6 2 (1.74%) Mac OS X
6 2 (1.74%) Windows 8
6 2 (1.74%) Windows Server 2003
6 2 (1.74%) Windows XP
7 1 (0.87%) Android
7 1 (0.87%) Apple iOS
7 1 (0.87%) Windows Phone
7 1 (0.87%) Windows Phone 8
Processes & Methodologies
1 56 (48.70%) ITIL
2 28 (24.35%) Service Management
3 18 (15.65%) Change Management
4 13 (11.30%) Project Management
5 12 (10.43%) Incident Management
6 9 (7.83%) Continuous Improvement
6 9 (7.83%) PRINCE2
6 9 (7.83%) Stakeholder Management
7 8 (6.96%) Migration
8 7 (6.09%) ITSM
9 6 (5.22%) Agile Software Development
9 6 (5.22%) Use Case
10 5 (4.35%) Capacity Planning
10 5 (4.35%) Digital Marketing
10 5 (4.35%) Disaster Recovery
10 5 (4.35%) Information Security
10 5 (4.35%) Line Management
10 5 (4.35%) Mobile Device Management
11 4 (3.48%) Data Modelling
11 4 (3.48%) UML
Programming Languages
1 7 (6.09%) SQL
2 4 (3.48%) C#
2 4 (3.48%) JavaScript
3 2 (1.74%) C
3 2 (1.74%) VB.NET
4 1 (0.87%) VBA
Qualifications
1 8 (6.96%) ITIL Certification
2 7 (6.09%) Degree
2 7 (6.09%) MCP
3 6 (5.22%) SC Cleared
3 6 (5.22%) Security Cleared
4 4 (3.48%) PRINCE2 Practitioner
5 2 (1.74%) CCNP
5 2 (1.74%) Cisco Certification
6 1 (0.87%) APMP
6 1 (0.87%) CCNA
6 1 (0.87%) JNCIE
6 1 (0.87%) Microsoft Certification
6 1 (0.87%) PMI Certification
Quality Assurance & Compliance
1 25 (21.74%) SLA
2 3 (2.61%) ISO/IEC 27001
3 2 (1.74%) ISO 9001
3 2 (1.74%) QA
3 2 (1.74%) TickIT
4 1 (0.87%) ISO27002
4 1 (0.87%) PCI DSS
System Software
1 8 (6.96%) Active Directory
2 7 (6.09%) VMware Infrastructure
3 5 (4.35%) Hyper-V
4 2 (1.74%) Terminal Services
4 2 (1.74%) vCloud
5 1 (0.87%) vSphere
5 1 (0.87%) XenServer
Systems Management
1 2 (1.74%) Cisco UCCE
1 2 (1.74%) SCCM
1 2 (1.74%) vRealize
2 1 (0.87%) AirWatch
2 1 (0.87%) DatAdvantage
2 1 (0.87%) HP NNM
2 1 (0.87%) Norton AntiVirus
2 1 (0.87%) SCOM
Vendors
1 26 (22.61%) Microsoft
2 11 (9.57%) Cisco
3 9 (7.83%) Adobe
3 9 (7.83%) Citrix
4 8 (6.96%) Oracle
4 8 (6.96%) VMware
5 6 (5.22%) HP
5 6 (5.22%) Intel Security
5 6 (5.22%) Remedy
5 6 (5.22%) SAP
5 6 (5.22%) Symantec
6 5 (4.35%) Lotus
7 4 (3.48%) Apple
8 3 (2.61%) JD Edwards
9 2 (1.74%) BMC
9 2 (1.74%) BT
9 2 (1.74%) EMC
9 2 (1.74%) IBM
9 2 (1.74%) Juniper
9 2 (1.74%) NetApp
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 15 hours ago