Service Delivery Contracts in the East of England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 84 63 79
Rank change year-on-year
-21 +16
Contract jobs citing Service Delivery 32 76 44
As % of all contract IT jobs located in the East of England 1.509% 2.576% 1.643%
As % of the Processes & Methodologies category 2.255% 3.994% 2.523%
Number of daily rates quoted 16 37 17
Average daily rate £363 £338 £350
Average daily rate % change year-on-year
+7.36% -3.53%
90% offered a daily rate of more than £193 £125 £150
10% offered a daily rate of more than £563 £568 £435
UK excluding London average daily rate £355 £338 £350
% change year-on-year
+5.18% -3.57%
Number of hourly rates quoted 2 10 3
Average hourly rate £15.00 £17.00 £17.00
Average hourly rate % change year-on-year
-11.76% -
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
East of England
Contract IT job ads with a match in the
Processes & Methodologies category		 1419 1903 1744
As % of all contract IT jobs located in the East of England 66.93% 64.51% 65.12%
Number of daily rates quoted 804 915 788
Average daily rate £375 £363 £375
Average daily rate % change year-on-year
+3.44% -3.33%
90% offered a daily rate of more than £240 £250 £225
10% offered a daily rate of more than £500 £500 £550
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 122 155 189
Average hourly rate £35.14 £31.00 £32.00
Average hourly rate % change year-on-year
+13.33% -3.12%
90% offered a hourly rate of more than £19.12 £12.50 £13.98
10% offered a hourly rate of more than £43.00 £49.00 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Delivery
England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the East of England region.

East of England Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the East of England region over the 3 months to 23 May 2013.

East of England Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the East of England region.

East of England Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the East of England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Essex -5 19 £330 +127.58%
Bedfordshire -5 6 £450 +33.28%
Hertfordshire -6 6 £450 +5.88%
Cambridgeshire +7 1 £375 -26.10%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 28 (37.33%) Windows
2 23 (30.67%) Microsoft
3 22 (29.33%) Finance
4 20 (26.67%) SLA
5 19 (25.33%) ITIL
6 15 (20.00%) Project Management
7 13 (17.33%) Microsoft Certification
8 12 (16.00%) PRINCE2
8 12 (16.00%) Active Directory
9 11 (14.67%) Citrix
9 11 (14.67%) .NET
9 11 (14.67%) VMware
10 10 (13.33%) VMware Infrastructure
11 9 (12.00%) MCSE
11 9 (12.00%) Windows Server 2008
12 8 (10.67%) SQL
12 8 (10.67%) TCP/IP
12 8 (10.67%) Windows Server 2003
12 8 (10.67%) Change Control
13 7 (9.333%) Cisco
13 7 (9.333%) MS Office
14 6 (8.000%) SAP
14 6 (8.000%) Oracle
14 6 (8.000%) SQL Server
14 6 (8.000%) Remedy
14 6 (8.000%) Blackberry
14 6 (8.000%) Terminal Services
14 6 (8.000%) Continuous Improvement
15 5 (6.667%) Build Automation
15 5 (6.667%) Windows 7

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the East of England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 11 (14.67%) .NET
2 4 (5.333%) WCF
2 4 (5.333%) ASP.NET
2 4 (5.333%) Web Services
3 3 (4.000%) Middleware
4 2 (2.667%) .NET Framework
4 2 (2.667%) Flash
4 2 (2.667%) XML
5 1 (1.333%) ASP
5 1 (1.333%) CSS
Application Platforms
1 4 (5.333%) MS Exchange
1 4 (5.333%) SharePoint
1 4 (5.333%) IIS
2 3 (4.000%) Documentum
3 2 (2.667%) Lotus Notes
3 2 (2.667%) NetWeaver
4 1 (1.333%) Exchange Server 2010
4 1 (1.333%) Blackberry Enterprise Server
4 1 (1.333%) CMS
4 1 (1.333%) Exchange Server 2007
Applications
1 7 (9.333%) MS Office
2 5 (6.667%) MS Excel
3 2 (2.667%) Spreadsheet
3 2 (2.667%) MS Visio
4 1 (1.333%) MS Project
4 1 (1.333%) DOC1
4 1 (1.333%) PrintSoft PReS
Business Applications
1 2 (2.667%) Dynamics AX
1 2 (2.667%) SAP CRM
1 2 (2.667%) Agresso
2 1 (1.333%) Exstream
2 1 (1.333%) Remedy ITSM
2 1 (1.333%) ResourceLink
Communications & Networking
1 8 (10.67%) TCP/IP
2 5 (6.667%) HTTP
3 4 (5.333%) Network Security
3 4 (5.333%) DHCP
3 4 (5.333%) DNS
3 4 (5.333%) SAN
4 3 (4.000%) Internet
4 3 (4.000%) Firewall
4 3 (4.000%) VPN
4 3 (4.000%) VoIP
4 3 (4.000%) WAN
5 2 (2.667%) Wireless
5 2 (2.667%) BIG-IP
5 2 (2.667%) LAN
6 1 (1.333%) WAAS
6 1 (1.333%) NAS
6 1 (1.333%) FWSM
6 1 (1.333%) MPLS
6 1 (1.333%) Intranet
6 1 (1.333%) SMS
Database & Business Intelligence
1 6 (8.000%) SQL Server
2 3 (4.000%) SQL Server 2008
2 3 (4.000%) SQL Server 2005
3 2 (2.667%) Oracle 11g
3 2 (2.667%) Oracle Reports
3 2 (2.667%) DB2
3 2 (2.667%) Oracle Exadata
4 1 (1.333%) SQL Server 2000
4 1 (1.333%) MySQL
4 1 (1.333%) Oracle 8/8i
4 1 (1.333%) Oracle 9i
4 1 (1.333%) Oracle 10g
4 1 (1.333%) BusinessObjects
4 1 (1.333%) Microsoft Analysis Services
4 1 (1.333%) SQL Server Reporting Services
4 1 (1.333%) SQL Server Analysis Services
4 1 (1.333%) SQL Server Integration Services
Development Applications
1 4 (5.333%) MSI
1 4 (5.333%) InstallShield
1 4 (5.333%) AdminStudio
General
1 22 (29.33%) Finance
2 5 (6.667%) Retail
2 5 (6.667%) Telecoms
2 5 (6.667%) Local Government
3 3 (4.000%) Publishing
4 2 (2.667%) Legal
4 2 (2.667%) Billing
5 1 (1.333%) Financial Institution
5 1 (1.333%) Marketing
Job Titles
1 13 (17.33%) Analyst
2 10 (13.33%) Project Manager
3 9 (12.00%) Delivery Manager
4 8 (10.67%) Service Manager
5 7 (9.333%) Support Analyst
5 7 (9.333%) Services Delivery Manager
6 6 (8.000%) Infrastructure Manager
6 6 (8.000%) Applications Support
6 6 (8.000%) Service Analyst
7 5 (6.667%) Support Engineer
7 5 (6.667%) Administrator
7 5 (6.667%) Team Leader
8 4 (5.333%) Service Desk Analyst
8 4 (5.333%) Support Manager
8 4 (5.333%) Applications Packager
8 4 (5.333%) Developer
9 3 (4.000%) Business Analyst
9 3 (4.000%) 1st Line Support
9 3 (4.000%) DBA
9 3 (4.000%) Server Support
Miscellaneous
1 6 (8.000%) Blackberry
2 4 (5.333%) Fat Client
2 4 (5.333%) Management Information System
2 4 (5.333%) NHS
2 4 (5.333%) Thin Client
3 3 (4.000%) Computer Science
4 2 (2.667%) iPhone
4 2 (2.667%) Mainframe
4 2 (2.667%) Open Source
5 1 (1.333%) SaaS
5 1 (1.333%) Symmetrix DMX
5 1 (1.333%) Mobile Computing
5 1 (1.333%) PACS
5 1 (1.333%) Replication
5 1 (1.333%) Clustering
5 1 (1.333%) Semantic Web
5 1 (1.333%) Smartphone
Operating Systems
1 28 (37.33%) Windows
2 9 (12.00%) Windows Server 2008
3 8 (10.67%) Windows Server 2003
4 5 (6.667%) Windows 7
5 4 (5.333%) UNIX
6 3 (4.000%) Windows XP
7 2 (2.667%) Windows 2000 Server
7 2 (2.667%) AIX
7 2 (2.667%) Solaris
7 2 (2.667%) Linux
8 1 (1.333%) Apple iOS
8 1 (1.333%) Android
8 1 (1.333%) Windows Vista
Processes & Methodologies
1 19 (25.33%) ITIL
2 15 (20.00%) Project Management
3 12 (16.00%) PRINCE2
4 8 (10.67%) Change Control
5 6 (8.000%) Continuous Improvement
6 5 (6.667%) Build Automation
6 5 (6.667%) Programme Office Management
6 5 (6.667%) Project Planning
7 4 (5.333%) Network Load Balancing
7 4 (5.333%) Validation
7 4 (5.333%) Business Continuity
7 4 (5.333%) Service Management
7 4 (5.333%) Disaster Recovery
7 4 (5.333%) Capacity Planning
8 3 (4.000%) Capacity Management
8 3 (4.000%) Configuration Management
8 3 (4.000%) Quality Management
8 3 (4.000%) Change Management
8 3 (4.000%) Document Management
8 3 (4.000%) Content Management
Programming Languages
1 8 (10.67%) SQL
2 5 (6.667%) Java
3 4 (5.333%) VBScript
3 4 (5.333%) VB
4 2 (2.667%) ABAP
4 2 (2.667%) C#
5 1 (1.333%) C
5 1 (1.333%) T-SQL
5 1 (1.333%) PowerShell
Qualifications
1 13 (17.33%) Microsoft Certification
2 9 (12.00%) MCSE
3 4 (5.333%) Degree
4 3 (4.000%) ITIL Certification
4 3 (4.000%) PMP
4 3 (4.000%) PMI Certification
4 3 (4.000%) MCP
5 2 (2.667%) Security Cleared
5 2 (2.667%) MCSA
5 2 (2.667%) PRINCE2 Certification
6 1 (1.333%) APMP
6 1 (1.333%) CCEE
6 1 (1.333%) ECDL
6 1 (1.333%) MCDBA
6 1 (1.333%) HND
6 1 (1.333%) CCSP
6 1 (1.333%) CCNP
6 1 (1.333%) CCNA
6 1 (1.333%) ISEB
6 1 (1.333%) Citrix Certification
Quality Assurance & Compliance
1 20 (26.67%) SLA
2 4 (5.333%) QA
3 1 (1.333%) TickIT
3 1 (1.333%) ISO 9001
3 1 (1.333%) PCI DSS
3 1 (1.333%) ISO/IEC 27001
System Software
1 12 (16.00%) Active Directory
2 10 (13.33%) VMware Infrastructure
3 6 (8.000%) Terminal Services
4 4 (5.333%) Microsoft App-V
5 2 (2.667%) Hyper-V
6 1 (1.333%) vSphere
6 1 (1.333%) XenApp
6 1 (1.333%) XenServer
6 1 (1.333%) XenDesktop
6 1 (1.333%) NFS
6 1 (1.333%) ProxySG
6 1 (1.333%) Snort
6 1 (1.333%) VMware Workstation
Systems Management
1 3 (4.000%) NetBackup
1 3 (4.000%) SCCM
2 2 (2.667%) BMC PATROL
3 1 (1.333%) McAfee ePO
3 1 (1.333%) EMC NetWorker
3 1 (1.333%) SCOM
3 1 (1.333%) SCVMM
Vendors
1 23 (30.67%) Microsoft
2 11 (14.67%) Citrix
2 11 (14.67%) VMware
3 7 (9.333%) Cisco
4 6 (8.000%) SAP
4 6 (8.000%) Oracle
4 6 (8.000%) Remedy
5 5 (6.667%) HP
6 3 (4.000%) F5
6 3 (4.000%) McAfee
6 3 (4.000%) CheckPoint
6 3 (4.000%) Dell
6 3 (4.000%) EMC
6 3 (4.000%) Crossbeam
7 2 (2.667%) Adobe
7 2 (2.667%) Business Objects
7 2 (2.667%) Symantec
7 2 (2.667%) Juniper
7 2 (2.667%) BMC
7 2 (2.667%) Nokia
IT SERVICE DELIVERY ANALYST
EAST ANGLIA
Supplier Management: Assist with reporting to input into supplier service review meetings, continuous service review meetings and ad-hoc communications.* Continual Service Improvement: Work closely with internal service...
Provisio Solutions
Rate: £200 - £225 per day
Posted: 21 May 2013
Business Analyst
Luton, Bedfordshire
May have some involvement in testing and UAT. Ensure that processes are documented and handover material is available to the service delivery team... Information Security Manager to ensure...
Advantage XPO
Posted: 21 May 2013
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Last Updated Thursday 23 May 2013
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