Service Management Contracts in the East Midlands

Service Management
England > East Midlands

The following table provides summary statistics for contract job vacancies advertised in the East Midlands with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 38 43 43
Rank change year-on-year +5 0 +9
Contract jobs citing Service Management 28 37 59
As % of all contract jobs advertised in the East Midlands 3.66% 3.58% 4.03%
As % of the Processes & Methodologies category 4.66% 4.06% 4.83%
Number of daily rates quoted 15 27 15
10th Percentile £161 £348 £128
25th Percentile £400 £500 £163
Median daily rate (50th Percentile) £500 £550 £350
Median % change year-on-year -9.09% +57.14% -25.13%
75th Percentile £688 £609 £438
90th Percentile £715 £625 £718
England median daily rate £525 £500 £520
% change year-on-year +5.00% -3.85% +9.47%
Number of hourly rates quoted 0 2 8
10th Percentile - £19.96 £13.73
25th Percentile - £20.43 £14.68
Median hourly rate - £21.95 £17.00
Median % change year-on-year - +29.12% -
75th Percentile - £23.48 £17.50
90th Percentile - £23.94 -
England median hourly rate £17.72 £51.75 £17.24
% change year-on-year -65.76% +200.26% -17.93%

All Process and Methodology Skills
East Midlands

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 601 911 1,222
As % of all contract IT jobs advertised in the East Midlands 78.66% 88.10% 83.47%
Number of daily rates quoted 409 681 901
10th Percentile £188 £213 £210
25th Percentile £269 £335 £345
Median daily rate (50th Percentile) £419 £450 £440
Median % change year-on-year -6.89% +2.27% +17.33%
75th Percentile £550 £575 £520
90th Percentile £628 £700 £613
England median daily rate £525 £550 £533
% change year-on-year -4.55% +3.29% +9.23%
Number of hourly rates quoted 61 74 82
10th Percentile £11.75 £11.80 £9.49
25th Percentile £12.75 £16.25 £13.21
Median hourly rate £17.50 £18.56 £17.50
Median % change year-on-year -5.70% +6.04% +9.38%
75th Percentile £26.15 £31.50 £25.90
90th Percentile £50.71 £58.50 £35.00
England median hourly rate £35.00 £37.50 £24.00
% change year-on-year -6.67% +56.25% -

Service Management
Job Vacancy Trend in the East Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Management in the East Midlands

Service Management
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing Service Management in the East Midlands.

Daily rate trend for Service Management in the East Midlands

Service Management
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing Service Management in the East Midlands over the 6 months to 19 April 2024.

Daily rate histogram for Service Management in the East Midlands

Service Management
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing Service Management in the East Midlands.

Hourly rate trend for Service Management in the East Midlands

Service Management
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +21 12 £700 +33.33% 5
Lincolnshire +3 6 £650 +10.00%
Northamptonshire +7 5 £480 -4.00% 6
Leicestershire +8 1 £450 - 3
Derbyshire -3 1 - - 4
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) SharePoint
Applications
1 1 (3.57%) Microsoft Excel
1 1 (3.57%) Microsoft PowerPoint
Business Applications
1 1 (3.57%) Maximo
Cloud Services
1 11 (39.29%) Azure
1 11 (39.29%) SaaS
2 10 (35.71%) Microsoft 365
3 9 (32.14%) AWS
4 1 (3.57%) Amazon EKS
4 1 (3.57%) GCP
4 1 (3.57%) Intacct
4 1 (3.57%) OneDrive
4 1 (3.57%) OpenShift
4 1 (3.57%) Power Automate
Communications & Networking
1 3 (10.71%) VPN
2 1 (3.57%) DHCP
2 1 (3.57%) DNS
2 1 (3.57%) Firewall
2 1 (3.57%) Wi-Fi
2 1 (3.57%) Wireless
Database & Business Intelligence
1 1 (3.57%) Metadata
1 1 (3.57%) NoSQL
1 1 (3.57%) RDBMS
1 1 (3.57%) Relational Database
General
1 8 (28.57%) Finance
1 8 (28.57%) Legal
2 3 (10.71%) Public Sector
3 2 (7.14%) Analytical Skills
3 2 (7.14%) Social Skills
4 1 (3.57%) Banking
4 1 (3.57%) Influencing Skills
4 1 (3.57%) Manufacturing
Job Titles
1 11 (39.29%) Service Manager
2 9 (32.14%) Architect
3 8 (28.57%) Delivery Manager
3 8 (28.57%) IT Manager
3 8 (28.57%) IT Services Delivery Manager
3 8 (28.57%) IT Services Manager
3 8 (28.57%) Service Delivery Manager
4 6 (21.43%) Service Architect
5 5 (17.86%) Analyst
6 2 (7.14%) Business Analyst
6 2 (7.14%) Field Engineer
6 2 (7.14%) IT Engineer
6 2 (7.14%) Service Design Manager
7 1 (3.57%) Cloud Architect
7 1 (3.57%) Deployment Analyst
7 1 (3.57%) ERP Manager
7 1 (3.57%) Facilities Management Project Manager
7 1 (3.57%) Facilities Project Manager
7 1 (3.57%) SaaS Analyst
7 1 (3.57%) SaaS Business Analyst
Libraries, Frameworks & Software Standards
1 1 (3.57%) .NET
1 1 (3.57%) CSS
1 1 (3.57%) GraphQL
1 1 (3.57%) gRPC
1 1 (3.57%) HTML
1 1 (3.57%) HTML5
1 1 (3.57%) JMS
1 1 (3.57%) Kafka
1 1 (3.57%) RabbitMQ
1 1 (3.57%) RAML
1 1 (3.57%) RESTful
1 1 (3.57%) SOAP
Miscellaneous
1 2 (7.14%) Legacy Applications
2 1 (3.57%) Data Structures
2 1 (3.57%) Driving Licence
2 1 (3.57%) Self-Motivation
Operating Systems
1 8 (28.57%) Apple iOS
Processes & Methodologies
1 17 (60.71%) ITSM
2 12 (42.86%) Problem-Solving
3 10 (35.71%) Migration
4 9 (32.14%) Business Analysis
4 9 (32.14%) Change Management
4 9 (32.14%) Decision-Making
4 9 (32.14%) Information Security
4 9 (32.14%) Service Delivery
5 8 (28.57%) IT Governance
5 8 (28.57%) People Management
5 8 (28.57%) Performance Metrics
5 8 (28.57%) Problem Management
5 8 (28.57%) Service Delivery Management
6 4 (14.29%) Asset Management
6 4 (14.29%) ITIL
7 3 (10.71%) ERP
7 3 (10.71%) Facilities Management
8 2 (7.14%) Agile
8 2 (7.14%) CRM
8 2 (7.14%) Data Modelling
Programming Languages
1 8 (28.57%) Swift
2 1 (3.57%) JavaScript
2 1 (3.57%) PowerShell
2 1 (3.57%) SQL
Qualifications
1 6 (21.43%) Security Cleared
2 5 (17.86%) DV Cleared
3 3 (10.71%) Degree
4 1 (3.57%) A+ Certification
4 1 (3.57%) MCP
4 1 (3.57%) MCSE
4 1 (3.57%) Microsoft Certification
4 1 (3.57%) SC Cleared
System Software
1 1 (3.57%) Active Directory
1 1 (3.57%) Docker
Systems Management
1 1 (3.57%) Kubernetes
Vendors
1 13 (46.43%) Microsoft
2 8 (28.57%) Okta
3 3 (10.71%) ServiceNow
4 1 (3.57%) Aruba
4 1 (3.57%) CheckPoint
4 1 (3.57%) HP
4 1 (3.57%) Oracle
4 1 (3.57%) Sage
4 1 (3.57%) Salesforce