Technical Support Contracts in the East of England

Technical Support
England > East of England

The median Technical Support daily rate in the East of England is £330 according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 87 119 133
Rank change year-on-year +32 +14 -42
Contract jobs requiring a Technical Support 24 6 12
As % of all contract jobs advertised in the East of England 1.26% 0.29% 0.46%
As % of the Job Titles category 1.40% 0.31% 0.49%
Number of daily rates quoted 23 1 4
10th Percentile £105 - £181
25th Percentile £158 £358 £190
Median daily rate (50th Percentile) £330 £365 £220
Median % change year-on-year -9.59% +65.98% +71.96%
75th Percentile £350 £373 £294
90th Percentile - - £343
England median daily rate £218 £213 £261
% change year-on-year +2.35% -18.66% +8.85%
Number of hourly rates quoted 0 3 0
Median hourly rate - £21.22 -
England median hourly rate £19.05 £21.11 £18.76
% change year-on-year -9.76% +12.53% +50.08%

All Contract IT Job Vacancies
East of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East of England with a recognized job title 1,709 1,927 2,432
% of contract IT jobs with a recognized job title 89.66% 91.63% 93.22%
Number of daily rates quoted 797 1,179 1,401
10th Percentile £211 £183 £163
25th Percentile £315 £286 £313
Median daily rate (50th Percentile) £450 £475 £450
Median % change year-on-year -5.26% +5.56% +5.88%
75th Percentile £556 £600 £540
90th Percentile £671 £700 £640
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 565 302 378
10th Percentile £14.16 £13.41 £12.50
25th Percentile £16.30 £15.25 £13.25
Median hourly rate £43.00 £34.00 £15.50
Median % change year-on-year +26.47% +119.35% -3.13%
75th Percentile £63.75 £65.00 £36.12
90th Percentile £75.25 £70.00 £58.75
England median hourly rate £35.00 £43.25 £22.28
% change year-on-year -19.08% +94.12% -0.62%

Technical Support
Job Vacancy Trend in the East of England

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Technical Support in the East of England

Technical Support
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Technical Support in the East of England.

Daily rate trend for Technical Support in the East of England

Technical Support
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Technical Support in the East of England over the 6 months to 18 April 2024.

Daily rate histogram for Technical Support in the East of England

Technical Support
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Technical Support in the East of England.

Hourly rate trend for Technical Support in the East of England

Technical Support
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the East of England region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +25 19 £338 -7.53% 3
Suffolk - 5 £110 - 2
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 18 April 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Technical Support in the job title.

1 13 (54.17%) Security Cleared
2 11 (45.83%) SC Cleared
3 10 (41.67%) Social Skills
3 10 (41.67%) Customer Service
3 10 (41.67%) Analytical Skills
4 6 (25.00%) Proactive Maintenance
4 6 (25.00%) Customer-Centricity
4 6 (25.00%) Red Hat Enterprise Linux
4 6 (25.00%) ISO/IEC 27001
4 6 (25.00%) IVR
4 6 (25.00%) Avaya
4 6 (25.00%) Red Hat
4 6 (25.00%) H.323
4 6 (25.00%) Service Management
4 6 (25.00%) Change Management
4 6 (25.00%) Telecoms
4 6 (25.00%) IIS
4 6 (25.00%) ITIL
4 6 (25.00%) Windows
4 6 (25.00%) Linux
4 6 (25.00%) Apache
4 6 (25.00%) Tomcat
4 6 (25.00%) Microsoft Excel
4 6 (25.00%) HTTP
4 6 (25.00%) TCP/IP
4 6 (25.00%) Cisco
4 6 (25.00%) Microsoft
5 5 (20.83%) Legal
5 5 (20.83%) Management Information System
5 5 (20.83%) Web Development

Technical Support Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) Apache
1 6 (25.00%) IIS
1 6 (25.00%) Tomcat
2 5 (20.83%) Moodle
2 5 (20.83%) WordPress
Applications
1 6 (25.00%) Microsoft Excel
Communications & Networking
1 6 (25.00%) H.323
1 6 (25.00%) HTTP
1 6 (25.00%) TCP/IP
2 3 (12.50%) Firewall
General
1 10 (41.67%) Analytical Skills
1 10 (41.67%) Social Skills
2 6 (25.00%) Telecoms
3 5 (20.83%) Legal
Miscellaneous
1 6 (25.00%) IVR
2 5 (20.83%) Learning Management System
2 5 (20.83%) Management Information System
Operating Systems
1 6 (25.00%) Linux
1 6 (25.00%) Red Hat Enterprise Linux
1 6 (25.00%) Windows
Processes & Methodologies
1 10 (41.67%) Customer Service
2 6 (25.00%) Change Management
2 6 (25.00%) Customer-Centricity
2 6 (25.00%) ITIL
2 6 (25.00%) Proactive Maintenance
2 6 (25.00%) Service Management
3 5 (20.83%) Capacity Management
3 5 (20.83%) Problem-Solving
3 5 (20.83%) Web Development
3 5 (20.83%) WFM
3 5 (20.83%) Workforce Optimisation
4 4 (16.67%) Knowledge Management
4 4 (16.67%) Line Management
5 3 (12.50%) Network Management
6 1 (4.17%) Fault Analysis
6 1 (4.17%) Problem Management
6 1 (4.17%) Tech Ops
Qualifications
1 13 (54.17%) Security Cleared
2 11 (45.83%) SC Cleared
3 4 (16.67%) Cisco Certification
4 2 (8.33%) BPSS Clearance
4 2 (8.33%) CCENT
Quality Assurance & Compliance
1 6 (25.00%) ISO/IEC 27001
Vendors
1 6 (25.00%) Avaya
1 6 (25.00%) Cisco
1 6 (25.00%) Microsoft
1 6 (25.00%) Red Hat
2 5 (20.83%) Verint