The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 56 47 63
Rank change year-on-year
-9 +16
Contract jobs citing Service Management 23 48 16
As % of all contract IT jobs located in Edinburgh 2.23% 2.81% 1.34%
As % of the Processes & Methodologies category 2.75% 3.40% 1.75%
Number of daily rates quoted 5 14 7
Median daily rate £450 £350 £375
Median daily rate % change year-on-year
+28.57% -6.66%
90% offered a daily rate of more than £236 £248 £230
10% offered a daily rate of more than £500 £504 £485
UK excluding London median daily rate £400 £388 £370
% change year-on-year
+3.22% +4.72%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.00
UK excluding London median hourly rate £14.50 £18.52 £14.50
% change year-on-year
-21.70% +27.72%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
836 1410 914
As % of all contract IT jobs located in Edinburgh 80.93% 82.46% 76.68%
Number of daily rates quoted 511 751 536
Median daily rate £388 £395 £400
Median daily rate % change year-on-year
-1.89% -1.25%
90% offered a daily rate of more than £300 £280 £263
10% offered a daily rate of more than £485 £501 £550
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 10 9 10
Median hourly rate £43.00 £15.75 £15.77
Median hourly rate % change year-on-year
+173.01% -0.12%
90% offered a hourly rate of more than £14.41 £12.00 £12.00
10% offered a hourly rate of more than £47.25 £40.38 £31.25
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 25 September 2016.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 25 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 39 (62.90%) ITIL
2 28 (45.16%) Finance
3 23 (37.10%) Banking
4 21 (33.87%) Service Delivery
5 15 (24.19%) ITSM
6 14 (22.58%) Windows
6 14 (22.58%) Law
6 14 (22.58%) Data Centre
7 13 (20.97%) ITIL V3
7 13 (20.97%) IBM
8 12 (19.35%) Mainframe
8 12 (19.35%) Stakeholder Management
9 11 (17.74%) ISPF
9 11 (17.74%) JCL
9 11 (17.74%) FTP
9 11 (17.74%) Time Sharing Option
10 10 (16.13%) iSeries
10 10 (16.13%) Unix
10 10 (16.13%) Change Management
10 10 (16.13%) Tandem
11 9 (14.52%) Microsoft
12 8 (12.90%) Service Design
13 7 (11.29%) Project Management
14 6 (9.68%) Management Information System
14 6 (9.68%) SLA
14 6 (9.68%) PRINCE2
14 6 (9.68%) Retail
14 6 (9.68%) Supplier Management
14 6 (9.68%) Retail Banking
15 5 (8.06%) Analytical Skills

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.61%) SharePoint
Applications
1 5 (8.06%) MS Excel
2 4 (6.45%) MS Office
3 1 (1.61%) MS PowerPoint
Cloud Services
1 2 (3.23%) SaaS
Communications & Networking
1 11 (17.74%) FTP
2 4 (6.45%) LAN
3 3 (4.84%) WAN
3 3 (4.84%) Wi-Fi
4 2 (3.23%) NetScaler
4 2 (3.23%) SAN
4 2 (3.23%) Wireshark
5 1 (1.61%) ATM
5 1 (1.61%) DHCP
5 1 (1.61%) DNS
5 1 (1.61%) Ethernet
5 1 (1.61%) TCP/IP
5 1 (1.61%) VoIP
5 1 (1.61%) Wireless
Database & Business Intelligence
1 2 (3.23%) SQL Server
Development Applications
1 2 (3.23%) Fiddler
2 1 (1.61%) JIRA
General
1 28 (45.16%) Finance
2 23 (37.10%) Banking
3 14 (22.58%) Law
4 6 (9.68%) Retail
4 6 (9.68%) Retail Banking
5 2 (3.23%) Publishing
6 1 (1.61%) Advertising
6 1 (1.61%) Marketing
6 1 (1.61%) Telecoms
Job Titles
1 14 (22.58%) Service Manager
2 10 (16.13%) Developer
3 9 (14.52%) Architect
3 9 (14.52%) Technical Developer
4 8 (12.90%) IT Manager
5 7 (11.29%) Analyst
6 6 (9.68%) Delivery Manager
6 6 (9.68%) IT Services Manager
6 6 (9.68%) Service Architect
7 5 (8.06%) Consultant
7 5 (8.06%) Service Transition Manager
7 5 (8.06%) Transition Manager
8 4 (6.45%) Infrastructure Architect
8 4 (6.45%) Services Delivery Manager
9 3 (4.84%) Business Analyst
9 3 (4.84%) Change Manager
9 3 (4.84%) Service Design Architect
9 3 (4.84%) Service Management Architect
10 2 (3.23%) Monitoring Analyst
10 2 (3.23%) Tivoli Analyst
Libraries, Frameworks & Software Standards
1 11 (17.74%) ISPF
2 2 (3.23%) XML
3 1 (1.61%) Middleware
Miscellaneous
1 14 (22.58%) Data Centre
2 12 (19.35%) Mainframe
3 10 (16.13%) iSeries
3 10 (16.13%) Tandem
4 6 (9.68%) Management Information System
5 5 (8.06%) Analytical Skills
6 2 (3.23%) Client/Server
6 2 (3.23%) Clustering
7 1 (1.61%) CMDB
7 1 (1.61%) Health Informatics
7 1 (1.61%) Informatics
7 1 (1.61%) iPad
7 1 (1.61%) iPhone
7 1 (1.61%) Statistics
Operating Systems
1 14 (22.58%) Windows
2 10 (16.13%) Unix
3 3 (4.84%) Windows Server
3 3 (4.84%) Windows Server 2008
3 3 (4.84%) zOS
4 2 (3.23%) Windows 10
4 2 (3.23%) Windows 7
5 1 (1.61%) Apple iOS
5 1 (1.61%) Windows 8
5 1 (1.61%) Windows Server 2003
5 1 (1.61%) Windows Server 2012
5 1 (1.61%) Windows XP
Processes & Methodologies
1 39 (62.90%) ITIL
2 21 (33.87%) Service Delivery
3 15 (24.19%) ITSM
4 13 (20.97%) ITIL V3
5 12 (19.35%) Stakeholder Management
6 10 (16.13%) Change Management
7 8 (12.90%) Service Design
8 7 (11.29%) Project Management
9 6 (9.68%) PRINCE2
9 6 (9.68%) Supplier Management
10 5 (8.06%) Process Improvement
10 5 (8.06%) Risk Management
11 4 (6.45%) Continuous Improvement
12 3 (4.84%) Customer Engagement
12 3 (4.84%) Incident Management
12 3 (4.84%) Network Architecture
12 3 (4.84%) Non-Functional Testing
12 3 (4.84%) Operations Management
12 3 (4.84%) Requirements Management
12 3 (4.84%) Target Operating Model
Programming Languages
1 11 (17.74%) JCL
2 2 (3.23%) PowerShell
2 2 (3.23%) VBScript
Qualifications
1 5 (8.06%) ITIL Certification
2 1 (1.61%) HND
2 1 (1.61%) PMP
2 1 (1.61%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 2 (3.23%) Disclosure Scotland
System Software
1 11 (17.74%) Time Sharing Option
2 4 (6.45%) Active Directory
3 3 (4.84%) ACF2
4 2 (3.23%) VMware ESX
4 2 (3.23%) VMware Infrastructure
4 2 (3.23%) XenApp
4 2 (3.23%) XenDesktop
Systems Management
1 4 (6.45%) Tivoli
2 3 (4.84%) SCOM
2 3 (4.84%) zSecure
3 2 (3.23%) Microsoft Clustering
3 2 (3.23%) Tivoli Monitoring
3 2 (3.23%) WSUS
4 1 (1.61%) Norton AntiVirus
4 1 (1.61%) SCCM
Vendors
1 13 (20.97%) IBM
2 9 (14.52%) Microsoft
3 4 (6.45%) CA
4 3 (4.84%) Nimsoft
5 2 (3.23%) AppSense
5 2 (3.23%) Citrix
5 2 (3.23%) NetIQ
5 2 (3.23%) Remedy
5 2 (3.23%) ServiceNow
5 2 (3.23%) VMware
6 1 (1.61%) Apple
6 1 (1.61%) Axway
6 1 (1.61%) EMC
6 1 (1.61%) IBM Sterling
6 1 (1.61%) Lumension
6 1 (1.61%) NCR
6 1 (1.61%) NetApp
6 1 (1.61%) Symantec
6 1 (1.61%) TOWER Software
6 1 (1.61%) Wincor Nixdorf