The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Management
Scotland / Edinburgh
Rank 52 46 54
Rank change year-on-year
-6 +8
Contract jobs citing Service Management 19 47 31
As % of all contract IT jobs located in Edinburgh 2.28% 3.43% 2.35%
As % of the Processes & Methodologies category 2.74% 4.19% 2.91%
Number of daily rates quoted 14 10 15
Median daily rate £425 £338 £370
Median daily rate % change year-on-year
+25.92% -8.78%
90% offered a daily rate of more than £158 £123 £260
10% offered a daily rate of more than £450 £500 £555
UK excluding London median daily rate £398 £380 £375
% change year-on-year
+4.67% +1.33%
Number of hourly rates quoted 1 0 0
Median hourly rate £19.50 - -
UK excluding London median hourly rate £12.50 £14.75 £15.00
% change year-on-year
-15.25% -1.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
693 1123 1065
As % of all contract IT jobs located in Edinburgh 82.99% 81.85% 80.74%
Number of daily rates quoted 439 579 575
Median daily rate £400 £388 £400
Median daily rate % change year-on-year
+3.22% -3.12%
90% offered a daily rate of more than £285 £280 £300
10% offered a daily rate of more than £550 £525 £538
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 6 9 8
Median hourly rate £17.25 £19.02 £47.50
Median hourly rate % change year-on-year
-9.30% -59.95%
90% offered a hourly rate of more than £14.50 £15.25 £22.50
10% offered a hourly rate of more than £29.30 £41.50 £73.00
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 24 January 2017.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 24 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 23 (71.88%) ITIL
2 14 (43.75%) Finance
3 12 (37.50%) Service Delivery
4 11 (34.38%) Supplier Management
5 10 (31.25%) ITSM
6 8 (25.00%) SLA
6 8 (25.00%) Service Design
7 7 (21.88%) ITIL V3
8 6 (18.75%) Continuous Improvement
8 6 (18.75%) Line Management
8 6 (18.75%) Disclosure Scotland
8 6 (18.75%) Banking
9 5 (15.63%) Project Management
9 5 (15.63%) SCCM
10 4 (12.50%) Time Sharing Option
10 4 (12.50%) Stakeholder Engagement
10 4 (12.50%) Mainframe
10 4 (12.50%) JCL
10 4 (12.50%) IBM
10 4 (12.50%) FTP
10 4 (12.50%) ISPF
10 4 (12.50%) Law
11 3 (9.38%) Migration
11 3 (9.38%) Stakeholder Management
11 3 (9.38%) VLE
11 3 (9.38%) Tandem
11 3 (9.38%) Incident Management
11 3 (9.38%) Unix
11 3 (9.38%) Windows
11 3 (9.38%) Analytical Skills

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) Moodle
2 2 (6.25%) Blackboard Learn
3 1 (3.13%) CMS
Applications
1 1 (3.13%) MS Excel
1 1 (3.13%) MS Office
Communications & Networking
1 4 (12.50%) FTP
General
1 14 (43.75%) Finance
2 6 (18.75%) Banking
3 4 (12.50%) Law
4 2 (6.25%) Retail
4 2 (6.25%) Retail Banking
4 2 (6.25%) Telecoms
Job Titles
1 9 (28.13%) Analyst
2 5 (15.63%) Service Analyst
3 4 (12.50%) Developer
4 3 (9.38%) Consultant
4 3 (9.38%) Service Management Officer
4 3 (9.38%) Service Manager
4 3 (9.38%) Technical Developer
5 2 (6.25%) ICT Analyst
5 2 (6.25%) IT Analyst
5 2 (6.25%) IT Manager
5 2 (6.25%) IT Services Manager
5 2 (6.25%) Monitoring Analyst
5 2 (6.25%) Service Design Manager
5 2 (6.25%) Systems Analyst
5 2 (6.25%) Tivoli Analyst
6 1 (3.13%) Applications Support
6 1 (3.13%) Applications Support Analyst
6 1 (3.13%) Senior Developer
6 1 (3.13%) Support Analyst
6 1 (3.13%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (12.50%) ISPF
2 1 (3.13%) Middleware
Miscellaneous
1 4 (12.50%) Mainframe
2 3 (9.38%) Analytical Skills
2 3 (9.38%) Data Centre
2 3 (9.38%) iSeries
2 3 (9.38%) Tandem
2 3 (9.38%) VLE
3 2 (6.25%) e-Learning
3 2 (6.25%) Visualisation
4 1 (3.13%) Management Information System
4 1 (3.13%) Statistics
Operating Systems
1 3 (9.38%) Unix
1 3 (9.38%) Windows
2 1 (3.13%) Android
2 1 (3.13%) Apple iOS
2 1 (3.13%) Mac OS
2 1 (3.13%) zOS
Processes & Methodologies
1 23 (71.88%) ITIL
2 12 (37.50%) Service Delivery
3 11 (34.38%) Supplier Management
4 10 (31.25%) ITSM
5 8 (25.00%) Service Design
6 7 (21.88%) ITIL V3
7 6 (18.75%) Continuous Improvement
7 6 (18.75%) Line Management
8 5 (15.63%) Project Management
9 4 (12.50%) Stakeholder Engagement
10 3 (9.38%) Incident Management
10 3 (9.38%) Migration
10 3 (9.38%) Operations Management
10 3 (9.38%) Problem Management
10 3 (9.38%) Stakeholder Management
10 3 (9.38%) Transition Management
11 2 (6.25%) Asset Management
11 2 (6.25%) Business Analysis
11 2 (6.25%) Change Management
11 2 (6.25%) Workflow
Programming Languages
1 4 (12.50%) JCL
2 1 (3.13%) Java
Qualifications
1 2 (6.25%) Degree
1 2 (6.25%) ITIL Certification
2 1 (3.13%) BPSS Clearance
2 1 (3.13%) SC Cleared
2 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 8 (25.00%) SLA
2 6 (18.75%) Disclosure Scotland
System Software
1 4 (12.50%) Time Sharing Option
2 1 (3.13%) Active Directory
2 1 (3.13%) Virtual Desktop
Systems Management
1 5 (15.63%) SCCM
2 2 (6.25%) Tivoli
2 2 (6.25%) Tivoli Monitoring
Vendors
1 4 (12.50%) IBM
2 3 (9.38%) Blackboard
3 2 (6.25%) Microsoft
3 2 (6.25%) NetIQ
4 1 (3.13%) Axway
4 1 (3.13%) HP
4 1 (3.13%) IBM Sterling
4 1 (3.13%) Lumension
4 1 (3.13%) ServiceNow