The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 50 61 84
Rank change year-on-year
+11 +23
Contract jobs citing Service Management 48 29 6
As % of all contract IT jobs located in Edinburgh 3.75% 1.83% 0.47%
As % of the Processes & Methodologies category 4.50% 2.23% 0.60%
Number of daily rates quoted 15 10 3
Median daily rate £450 £381 £500
Median daily rate % change year-on-year
+18.03% -23.75%
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.00
UK excluding London median hourly rate £14.50 £14.75 £14.38
% change year-on-year
-1.69% +2.60%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
1067 1299 998
As % of all contract IT jobs located in Edinburgh 83.36% 82.01% 78.96%
Number of daily rates quoted 574 668 579
Median daily rate £389 £375 £400
Median daily rate % change year-on-year
+3.79% -6.25%
90% offered a daily rate of more than £280 £280 £267
10% offered a daily rate of more than £500 £500 £525
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 8 8 13
Median hourly rate £42.50 £18.50 £18.00
Median hourly rate % change year-on-year
+129.72% +2.77%
90% offered a hourly rate of more than £11.03 £12.35 £12.00
10% offered a hourly rate of more than £47.25 £42.50 £24.00
UK excluding London median hourly rate £28.63 £30.50 £26.98
% change year-on-year
-6.14% +13.06%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 24 July 2016.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 24 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 55 (72.37%) ITIL
2 36 (47.37%) Finance
3 26 (34.21%) Banking
4 25 (32.89%) ITSM
5 21 (27.63%) Service Delivery
6 18 (23.68%) ITIL V3
7 13 (17.11%) Project Management
7 13 (17.11%) Windows
8 12 (15.79%) Mainframe
8 12 (15.79%) Stakeholder Management
8 12 (15.79%) Data Centre
9 10 (13.16%) Service Design
9 10 (13.16%) Supplier Management
9 10 (13.16%) Law
9 10 (13.16%) Change Management
9 10 (13.16%) CA
10 9 (11.84%) IBM
10 9 (11.84%) Microsoft
10 9 (11.84%) PRINCE2
10 9 (11.84%) SLA
11 8 (10.53%) MS Excel
11 8 (10.53%) Unix
11 8 (10.53%) ServiceNow
12 7 (9.21%) Time Sharing Option
12 7 (9.21%) Continuous Improvement
12 7 (9.21%) iSeries
12 7 (9.21%) ISPF
12 7 (9.21%) Retail Banking
12 7 (9.21%) Tandem
12 7 (9.21%) Retail

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.32%) Blackberry Enterprise Server
1 1 (1.32%) Exchange Server 2010
1 1 (1.32%) MS Exchange
1 1 (1.32%) SharePoint
Applications
1 8 (10.53%) MS Excel
2 6 (7.89%) MS Office
3 2 (2.63%) MS PowerPoint
3 2 (2.63%) MS Project
Business Applications
1 2 (2.63%) Remedy ITSM
2 1 (1.32%) assyst
Cloud Services
1 5 (6.58%) SaaS
Communications & Networking
1 7 (9.21%) FTP
2 5 (6.58%) LAN
3 4 (5.26%) WAN
4 3 (3.95%) Wi-Fi
5 2 (2.63%) NetScaler
5 2 (2.63%) SAN
5 2 (2.63%) Wireless
5 2 (2.63%) Wireshark
6 1 (1.32%) ATM
6 1 (1.32%) Broadband
6 1 (1.32%) DHCP
6 1 (1.32%) DNS
6 1 (1.32%) Ethernet
6 1 (1.32%) TCP/IP
6 1 (1.32%) VoIP
6 1 (1.32%) VPN
Database & Business Intelligence
1 2 (2.63%) SQL Server
2 1 (1.32%) Oracle Reports
2 1 (1.32%) Relational Database
Development Applications
1 2 (2.63%) Fiddler
2 1 (1.32%) JIRA
2 1 (1.32%) Oracle APEX
2 1 (1.32%) Oracle Forms
General
1 36 (47.37%) Finance
2 26 (34.21%) Banking
3 10 (13.16%) Law
4 7 (9.21%) Retail
4 7 (9.21%) Retail Banking
5 2 (2.63%) Marketing
5 2 (2.63%) Publishing
5 2 (2.63%) Telecoms
6 1 (1.32%) Advertising
Job Titles
1 22 (28.95%) Service Manager
2 14 (18.42%) IT Manager
3 12 (15.79%) IT Services Manager
4 8 (10.53%) Architect
4 8 (10.53%) Consultant
4 8 (10.53%) Delivery Manager
4 8 (10.53%) Service Transition Manager
4 8 (10.53%) Transition Manager
5 7 (9.21%) Analyst
5 7 (9.21%) Developer
6 6 (7.89%) Service Architect
6 6 (7.89%) Technical Developer
7 5 (6.58%) Services Delivery Manager
8 4 (5.26%) Environment Manager
9 3 (3.95%) Engagement Manager
9 3 (3.95%) ITIL Manager
9 3 (3.95%) ITIL Service Manager
9 3 (3.95%) Security Consultant
9 3 (3.95%) Service Design Architect
9 3 (3.95%) Service Management Architect
Libraries, Frameworks & Software Standards
1 7 (9.21%) ISPF
2 2 (2.63%) XML
3 1 (1.32%) HTML
3 1 (1.32%) J2EE
3 1 (1.32%) jQuery
3 1 (1.32%) Spring
Miscellaneous
1 12 (15.79%) Data Centre
1 12 (15.79%) Mainframe
2 7 (9.21%) iSeries
2 7 (9.21%) Management Information System
2 7 (9.21%) Tandem
3 5 (6.58%) Analytical Skills
4 2 (2.63%) Client/Server
4 2 (2.63%) Clustering
4 2 (2.63%) Health Informatics
4 2 (2.63%) Informatics
5 1 (1.32%) Blackberry
5 1 (1.32%) CMDB
5 1 (1.32%) iPad
5 1 (1.32%) iPhone
5 1 (1.32%) Statistics
Operating Systems
1 13 (17.11%) Windows
2 8 (10.53%) Unix
3 5 (6.58%) zOS
4 3 (3.95%) Windows 7
4 3 (3.95%) Windows Server
4 3 (3.95%) Windows Server 2008
5 2 (2.63%) Windows 10
6 1 (1.32%) Apple iOS
6 1 (1.32%) Windows 8
6 1 (1.32%) Windows Server 2003
6 1 (1.32%) Windows Server 2012
6 1 (1.32%) Windows XP
Processes & Methodologies
1 55 (72.37%) ITIL
2 25 (32.89%) ITSM
3 21 (27.63%) Service Delivery
4 18 (23.68%) ITIL V3
5 13 (17.11%) Project Management
6 12 (15.79%) Stakeholder Management
7 10 (13.16%) Change Management
7 10 (13.16%) Service Design
7 10 (13.16%) Supplier Management
8 9 (11.84%) PRINCE2
9 7 (9.21%) Continuous Improvement
10 6 (7.89%) Agile Software Development
11 5 (6.58%) Configuration Management
11 5 (6.58%) Migration
11 5 (6.58%) Release Management
11 5 (6.58%) Resource Management
11 5 (6.58%) Risk Management
11 5 (6.58%) Scrum
11 5 (6.58%) Validation
11 5 (6.58%) Waterfall
Programming Languages
1 7 (9.21%) JCL
2 2 (2.63%) PowerShell
2 2 (2.63%) VBScript
3 1 (1.32%) Java
3 1 (1.32%) JavaScript
3 1 (1.32%) PL/SQL
3 1 (1.32%) SQL
Qualifications
1 5 (6.58%) ITIL Certification
2 3 (3.95%) Degree
3 1 (1.32%) HND
3 1 (1.32%) MCP
3 1 (1.32%) PMP
3 1 (1.32%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (11.84%) SLA
2 3 (3.95%) COBIT
3 2 (2.63%) Disclosure Scotland
System Software
1 7 (9.21%) Time Sharing Option
2 6 (7.89%) ACF2
3 5 (6.58%) Active Directory
4 2 (2.63%) VMware ESX
4 2 (2.63%) VMware Infrastructure
4 2 (2.63%) XenApp
4 2 (2.63%) XenDesktop
Systems Management
1 6 (7.89%) zSecure
2 4 (5.26%) Tivoli
3 3 (3.95%) SCOM
4 2 (2.63%) Microsoft Clustering
4 2 (2.63%) SCCM
4 2 (2.63%) Tivoli Monitoring
4 2 (2.63%) WSUS
5 1 (1.32%) Norton AntiVirus
Vendors
1 10 (13.16%) CA
2 9 (11.84%) IBM
2 9 (11.84%) Microsoft
3 8 (10.53%) ServiceNow
4 5 (6.58%) Remedy
5 3 (3.95%) FrontRange
5 3 (3.95%) HP
5 3 (3.95%) Nimsoft
6 2 (2.63%) AppSense
6 2 (2.63%) Citrix
6 2 (2.63%) NetIQ
6 2 (2.63%) VMware
7 1 (1.32%) Apple
7 1 (1.32%) Cisco
7 1 (1.32%) EMC
7 1 (1.32%) NCR
7 1 (1.32%) NetApp
7 1 (1.32%) Oracle
7 1 (1.32%) Symantec
7 1 (1.32%) TOWER Software