The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 67 50 49
Rank change year-on-year
-17 -1
Contract jobs citing Service Management 12 17 13
As % of all contract IT jobs located in Edinburgh 1.00% 1.52% 1.23%
As % of the Processes & Methodologies category 1.31% 2.11% 1.82%
Number of daily rates quoted 5 4 6
Average daily rate
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of your Daily Rate
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£445 £438 £194
Average daily rate % change year-on-year
+1.71% +125.80%
90% offered a daily rate of more than £248 £353 £153
10% offered a daily rate of more than £500 £520 £276
UK excluding London average daily rate £360 £350 £360
% change year-on-year
+2.85% -2.64%
Number of hourly rates quoted 1 0 2
Average hourly rate £12.00 - £19.25
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
918 806 714
As % of all contract IT jobs located in Edinburgh 76.82% 71.90% 67.81%
Number of daily rates quoted 512 386 326
Average daily rate £400 £396 £370
Average daily rate % change year-on-year
+1.01% +7.02%
90% offered a daily rate of more than £270 £285 £250
10% offered a daily rate of more than £525 £530 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 8 10 19
Average hourly rate £15.77 £22.50 £17.58
Average hourly rate % change year-on-year
-29.91% +27.98%
90% offered a hourly rate of more than £12.00 £5.00 £12.79
10% offered a hourly rate of more than £22.50 £35.00 £40.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 20 August 2014.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 20 August 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 17 (73.91%) ITIL
2 5 (21.74%) Service Delivery
3 4 (17.39%) Finance
3 4 (17.39%) Stakeholder Management
3 4 (17.39%) CMDB
3 4 (17.39%) MS Visio
3 4 (17.39%) Tivoli
3 4 (17.39%) Configuration Management
3 4 (17.39%) Splunk
4 3 (13.04%) DevOps
4 3 (13.04%) Performance Testing
4 3 (13.04%) Integration Testing
4 3 (13.04%) Test Management
4 3 (13.04%) HP Quality Center
4 3 (13.04%) ITIL Certification
4 3 (13.04%) Software Testing
4 3 (13.04%) Agile Software Development
4 3 (13.04%) TDD
4 3 (13.04%) Scrum
5 2 (8.70%) Regression Testing
5 2 (8.70%) ITSM
5 2 (8.70%) Asset Management
5 2 (8.70%) VPN
5 2 (8.70%) Windows
5 2 (8.70%) MS Office
5 2 (8.70%) Windows XP
5 2 (8.70%) Project Management
5 2 (8.70%) Blackberry
5 2 (8.70%) Product Management
6 1 (4.35%) Windows 7

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) Blackberry Enterprise Server
1 1 (4.35%) SAS
1 1 (4.35%) IBM Notes
Applications
1 4 (17.39%) MS Visio
2 2 (8.70%) MS Office
3 1 (4.35%) MS Excel
3 1 (4.35%) Adobe Captivate
Communications & Networking
1 2 (8.70%) VPN
2 1 (4.35%) Structured Cabling
2 1 (4.35%) LAN
2 1 (4.35%) Cisco IOS
2 1 (4.35%) Wireless
General
1 4 (17.39%) Finance
2 1 (4.35%) Multimedia
2 1 (4.35%) Publishing
Job Titles
1 10 (43.48%) Analyst
2 5 (21.74%) Senior Analyst
3 4 (17.39%) Architect
4 3 (13.04%) Senior Operations Analyst
4 3 (13.04%) Business Analyst
4 3 (13.04%) Test Manager
4 3 (13.04%) Service Manager
4 3 (13.04%) Operations Analyst
4 3 (13.04%) Delivery Manager
4 3 (13.04%) Services Delivery Manager
4 3 (13.04%) Release Manager
5 2 (8.70%) IT Operations Analyst
5 2 (8.70%) Systems Architect
5 2 (8.70%) Senior Business Analyst
5 2 (8.70%) Senior Services Delivery Manager
5 2 (8.70%) Senior Service Manager
5 2 (8.70%) Senior Manager
5 2 (8.70%) Support Analyst
5 2 (8.70%) Head of Service Delivery
6 1 (4.35%) Designer
Libraries, Frameworks & Software Standards
1 1 (4.35%) HTML5
1 1 (4.35%) HTML
1 1 (4.35%) Flash
1 1 (4.35%) EDI
Miscellaneous
1 4 (17.39%) CMDB
2 2 (8.70%) Blackberry
3 1 (4.35%) E-Learning
Operating Systems
1 2 (8.70%) Windows
1 2 (8.70%) Windows XP
2 1 (4.35%) Windows 7
2 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 17 (73.91%) ITIL
2 5 (21.74%) Service Delivery
3 4 (17.39%) Stakeholder Management
3 4 (17.39%) Configuration Management
4 3 (13.04%) DevOps
4 3 (13.04%) Performance Testing
4 3 (13.04%) Integration Testing
4 3 (13.04%) Test Management
4 3 (13.04%) Software Testing
4 3 (13.04%) Agile Software Development
4 3 (13.04%) TDD
4 3 (13.04%) Scrum
5 2 (8.70%) Regression Testing
5 2 (8.70%) ITSM
5 2 (8.70%) Asset Management
5 2 (8.70%) Project Management
5 2 (8.70%) Product Management
6 1 (4.35%) Investment Management
6 1 (4.35%) Change Management
6 1 (4.35%) Release Management
Qualifications
1 3 (13.04%) ITIL Certification
2 1 (4.35%) SC Cleared
2 1 (4.35%) Security Cleared
2 1 (4.35%) MOS
Quality Assurance & Compliance
1 1 (4.35%) SLA
System Software
1 1 (4.35%) Active Directory
Systems Management
1 4 (17.39%) Tivoli
2 3 (13.04%) HP Quality Center
Vendors
1 4 (17.39%) Splunk
2 1 (4.35%) Symantec
2 1 (4.35%) Oracle
2 1 (4.35%) Cisco
2 1 (4.35%) Adobe
2 1 (4.35%) CA
2 1 (4.35%) Lotus
2 1 (4.35%) Apple
2 1 (4.35%) Altiris