The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 46 51 73
Rank change year-on-year
+5 +22
Contract jobs citing Service Management 42 42 12
As % of all contract IT jobs located in Edinburgh 3.56% 2.52% 0.99%
As % of the Processes & Methodologies category 4.32% 3.09% 1.23%
Number of daily rates quoted 11 14 5
Median daily rate £450 £381 £445
Median daily rate % change year-on-year
+18.03% -14.32%
90% offered a daily rate of more than £373 £333 £248
10% offered a daily rate of more than £500 £475 £500
UK excluding London median daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.00
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
972 1361 976
As % of all contract IT jobs located in Edinburgh 82.30% 81.69% 80.13%
Number of daily rates quoted 557 730 546
Median daily rate £380 £388 £400
Median daily rate % change year-on-year
-1.93% -3.12%
90% offered a daily rate of more than £295 £280 £270
10% offered a daily rate of more than £495 £500 £525
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 11 10 9
Median hourly rate £42.50 £16.00 £15.77
Median hourly rate % change year-on-year
+165.62% +1.45%
90% offered a hourly rate of more than £11.71 £12.00 £12.00
10% offered a hourly rate of more than £47.25 £40.38 £22.50
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 25 August 2016.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 25 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 45 (65.22%) ITIL
2 30 (43.48%) Finance
3 25 (36.23%) Banking
4 21 (30.43%) Service Delivery
5 20 (28.99%) ITSM
6 14 (20.29%) Stakeholder Management
6 14 (20.29%) ITIL V3
7 13 (18.84%) Windows
8 12 (17.39%) Mainframe
9 11 (15.94%) Change Management
9 11 (15.94%) Law
9 11 (15.94%) Data Centre
10 10 (14.49%) IBM
10 10 (14.49%) Microsoft
11 9 (13.04%) Project Management
11 9 (13.04%) CA
11 9 (13.04%) Service Design
12 8 (11.59%) Time Sharing Option
12 8 (11.59%) iSeries
12 8 (11.59%) JCL
12 8 (11.59%) FTP
12 8 (11.59%) PRINCE2
12 8 (11.59%) Unix
12 8 (11.59%) Management Information System
12 8 (11.59%) Tandem
12 8 (11.59%) Supplier Management
12 8 (11.59%) ISPF
13 7 (10.14%) MS Excel
13 7 (10.14%) SLA
14 6 (8.70%) Analytical Skills

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.45%) Blackberry Enterprise Server
1 1 (1.45%) Exchange Server 2010
1 1 (1.45%) MS Exchange
1 1 (1.45%) SharePoint
Applications
1 7 (10.14%) MS Excel
2 6 (8.70%) MS Office
3 2 (2.90%) MS PowerPoint
Business Applications
1 2 (2.90%) Remedy ITSM
2 1 (1.45%) assyst
Cloud Services
1 4 (5.80%) SaaS
Communications & Networking
1 8 (11.59%) FTP
2 4 (5.80%) LAN
3 3 (4.35%) WAN
3 3 (4.35%) Wi-Fi
4 2 (2.90%) NetScaler
4 2 (2.90%) SAN
4 2 (2.90%) Wireless
4 2 (2.90%) Wireshark
5 1 (1.45%) ATM
5 1 (1.45%) Broadband
5 1 (1.45%) DHCP
5 1 (1.45%) DNS
5 1 (1.45%) Ethernet
5 1 (1.45%) TCP/IP
5 1 (1.45%) VoIP
5 1 (1.45%) VPN
Database & Business Intelligence
1 2 (2.90%) SQL Server
Development Applications
1 2 (2.90%) Fiddler
2 1 (1.45%) JIRA
General
1 30 (43.48%) Finance
2 25 (36.23%) Banking
3 11 (15.94%) Law
4 6 (8.70%) Retail
4 6 (8.70%) Retail Banking
5 2 (2.90%) Marketing
5 2 (2.90%) Publishing
5 2 (2.90%) Telecoms
6 1 (1.45%) Advertising
Job Titles
1 17 (24.64%) Service Manager
2 10 (14.49%) IT Manager
3 9 (13.04%) Architect
4 8 (11.59%) IT Services Manager
5 7 (10.14%) Analyst
5 7 (10.14%) Consultant
5 7 (10.14%) Delivery Manager
5 7 (10.14%) Developer
5 7 (10.14%) Technical Developer
6 6 (8.70%) Service Architect
6 6 (8.70%) Service Transition Manager
6 6 (8.70%) Transition Manager
7 5 (7.25%) Services Delivery Manager
8 4 (5.80%) Infrastructure Architect
9 3 (4.35%) Business Analyst
9 3 (4.35%) Change Manager
9 3 (4.35%) Security Consultant
9 3 (4.35%) Service Design Architect
9 3 (4.35%) Service Management Architect
10 2 (2.90%) Environment Manager
Libraries, Frameworks & Software Standards
1 8 (11.59%) ISPF
2 2 (2.90%) XML
3 1 (1.45%) Middleware
Miscellaneous
1 12 (17.39%) Mainframe
2 11 (15.94%) Data Centre
3 8 (11.59%) iSeries
3 8 (11.59%) Management Information System
3 8 (11.59%) Tandem
4 6 (8.70%) Analytical Skills
5 2 (2.90%) Client/Server
5 2 (2.90%) Clustering
5 2 (2.90%) Health Informatics
5 2 (2.90%) Informatics
6 1 (1.45%) Blackberry
6 1 (1.45%) CMDB
6 1 (1.45%) iPad
6 1 (1.45%) iPhone
6 1 (1.45%) Statistics
Operating Systems
1 13 (18.84%) Windows
2 8 (11.59%) Unix
3 6 (8.70%) zOS
4 3 (4.35%) Windows 7
4 3 (4.35%) Windows Server
4 3 (4.35%) Windows Server 2008
5 2 (2.90%) Windows 10
6 1 (1.45%) Apple iOS
6 1 (1.45%) Windows 8
6 1 (1.45%) Windows Server 2003
6 1 (1.45%) Windows Server 2012
6 1 (1.45%) Windows XP
Processes & Methodologies
1 45 (65.22%) ITIL
2 21 (30.43%) Service Delivery
3 20 (28.99%) ITSM
4 14 (20.29%) ITIL V3
4 14 (20.29%) Stakeholder Management
5 11 (15.94%) Change Management
6 9 (13.04%) Project Management
6 9 (13.04%) Service Design
7 8 (11.59%) PRINCE2
7 8 (11.59%) Supplier Management
8 5 (7.25%) Agile Software Development
8 5 (7.25%) Continuous Improvement
8 5 (7.25%) Process Improvement
8 5 (7.25%) Risk Management
8 5 (7.25%) Validation
9 4 (5.80%) Non-Functional Testing
9 4 (5.80%) Resource Management
9 4 (5.80%) Scrum
9 4 (5.80%) SDLC
9 4 (5.80%) Waterfall
Programming Languages
1 8 (11.59%) JCL
2 2 (2.90%) PowerShell
2 2 (2.90%) VBScript
Qualifications
1 6 (8.70%) ITIL Certification
2 1 (1.45%) HND
2 1 (1.45%) MCP
2 1 (1.45%) PMP
2 1 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (10.14%) SLA
2 2 (2.90%) Disclosure Scotland
System Software
1 8 (11.59%) Time Sharing Option
2 6 (8.70%) ACF2
3 5 (7.25%) Active Directory
4 2 (2.90%) VMware ESX
4 2 (2.90%) VMware Infrastructure
4 2 (2.90%) XenApp
4 2 (2.90%) XenDesktop
Systems Management
1 6 (8.70%) zSecure
2 4 (5.80%) Tivoli
3 3 (4.35%) SCOM
4 2 (2.90%) Microsoft Clustering
4 2 (2.90%) SCCM
4 2 (2.90%) Tivoli Monitoring
4 2 (2.90%) WSUS
5 1 (1.45%) Norton AntiVirus
Vendors
1 10 (14.49%) IBM
1 10 (14.49%) Microsoft
2 9 (13.04%) CA
3 4 (5.80%) Remedy
3 4 (5.80%) ServiceNow
4 3 (4.35%) Nimsoft
5 2 (2.90%) AppSense
5 2 (2.90%) Citrix
5 2 (2.90%) HP
5 2 (2.90%) NetIQ
5 2 (2.90%) VMware
6 1 (1.45%) Apple
6 1 (1.45%) Cisco
6 1 (1.45%) EMC
6 1 (1.45%) IBM Sterling
6 1 (1.45%) NCR
6 1 (1.45%) NetApp
6 1 (1.45%) Symantec
6 1 (1.45%) TOWER Software
6 1 (1.45%) Wincor Nixdorf