The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 66 50 48
Rank change year-on-year
-16 -2
Contract jobs citing Service Management 14 27 18
As % of all contract IT jobs located in Edinburgh 1.10% 2.32% 1.78%
As % of the Processes & Methodologies category 1.51% 3.23% 2.65%
Number of daily rates quoted 6 8 5
Average daily rate
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£410 £425 £250
Average daily rate % change year-on-year
-3.52% +70.00%
90% offered a daily rate of more than £306 £377 £205
10% offered a daily rate of more than £463 £480 £380
UK excluding London average daily rate £355 £351 £355
% change year-on-year
+1.28% -1.26%
Number of hourly rates quoted 0 1 1
Average hourly rate - £17.00 £21.00
Average hourly rate % change year-on-year
- -19.04%
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
925 837 679
As % of all contract IT jobs located in Edinburgh 72.38% 71.78% 67.03%
Number of daily rates quoted 536 404 322
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £500 £510 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 6 18 18
Average hourly rate £15.77 £17.75 £24.00
Average hourly rate % change year-on-year
-11.15% -26.04%
90% offered a hourly rate of more than £11.50 £4.65 £12.92
10% offered a hourly rate of more than £26.80 £35.00 £40.00
UK excluding London average hourly rate £25.00 £28.50 £27.50
% change year-on-year
-12.28% +3.63%

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 22 October 2014.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 October 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 14 (70.00%) ITIL
2 7 (35.00%) Finance
3 6 (30.00%) Service Delivery
4 5 (25.00%) MS Visio
5 4 (20.00%) ITSM
5 4 (20.00%) ITIL Certification
6 3 (15.00%) Configuration Management
6 3 (15.00%) Project Management
7 2 (10.00%) MS Office
7 2 (10.00%) SLA
7 2 (10.00%) Banking
7 2 (10.00%) Asset Management
7 2 (10.00%) Analytical Skills
8 1 (5.00%) Knowledge Management
8 1 (5.00%) Incident Management
8 1 (5.00%) Agile Software Development
8 1 (5.00%) Structured Cabling
8 1 (5.00%) IT Asset Management
8 1 (5.00%) Customer Engagement
8 1 (5.00%) Windows 7
8 1 (5.00%) Waterfall
8 1 (5.00%) ITIL V2
8 1 (5.00%) Continuous Improvement
8 1 (5.00%) Agile Project Management
8 1 (5.00%) SCADA
8 1 (5.00%) Remedy ITSM
8 1 (5.00%) Cisco IOS
8 1 (5.00%) Release Management
8 1 (5.00%) Investment Management
8 1 (5.00%) Kanban

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 October 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) Blackberry Enterprise Server
1 1 (5.00%) IBM Notes
Applications
1 5 (25.00%) MS Visio
2 2 (10.00%) MS Office
3 1 (5.00%) MS Project
Business Applications
1 1 (5.00%) Remedy ITSM
1 1 (5.00%) Oracle EBS R12
1 1 (5.00%) Oracle Applications
1 1 (5.00%) Oracle 11i
Communications & Networking
1 1 (5.00%) Structured Cabling
1 1 (5.00%) Cisco IOS
1 1 (5.00%) VPN
General
1 7 (35.00%) Finance
2 2 (10.00%) Banking
3 1 (5.00%) Multimedia
3 1 (5.00%) Manufacturing
Job Titles
1 9 (45.00%) Analyst
2 5 (25.00%) Senior Analyst
2 5 (25.00%) Service Manager
3 4 (20.00%) Services Delivery Manager
3 4 (20.00%) Delivery Manager
4 3 (15.00%) Senior Operations Analyst
4 3 (15.00%) Operations Analyst
4 3 (15.00%) Business Analyst
5 2 (10.00%) Project Manager
5 2 (10.00%) Senior Business Analyst
5 2 (10.00%) Senior Manager
5 2 (10.00%) Senior Service Manager
5 2 (10.00%) Head of Service Delivery
5 2 (10.00%) IT Operations Analyst
5 2 (10.00%) Senior Services Delivery Manager
6 1 (5.00%) IT Security Analyst
6 1 (5.00%) Services Director
6 1 (5.00%) Defect Manager
6 1 (5.00%) Lead Project Manager
6 1 (5.00%) Environment Manager
Miscellaneous
1 2 (10.00%) Analytical Skills
2 1 (5.00%) SCADA
2 1 (5.00%) E-Learning
2 1 (5.00%) Mainframe
2 1 (5.00%) Blackberry
Operating Systems
1 1 (5.00%) Windows 7
1 1 (5.00%) Windows
1 1 (5.00%) Windows XP
Processes & Methodologies
1 14 (70.00%) ITIL
2 6 (30.00%) Service Delivery
3 4 (20.00%) ITSM
4 3 (15.00%) Configuration Management
4 3 (15.00%) Project Management
5 2 (10.00%) Asset Management
6 1 (5.00%) Knowledge Management
6 1 (5.00%) Incident Management
6 1 (5.00%) Agile Software Development
6 1 (5.00%) IT Asset Management
6 1 (5.00%) Customer Engagement
6 1 (5.00%) Waterfall
6 1 (5.00%) ITIL V2
6 1 (5.00%) Continuous Improvement
6 1 (5.00%) Agile Project Management
6 1 (5.00%) Release Management
6 1 (5.00%) Investment Management
6 1 (5.00%) Kanban
6 1 (5.00%) Workflow
6 1 (5.00%) Migration
Qualifications
1 4 (20.00%) ITIL Certification
2 1 (5.00%) SC Cleared
2 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 1 (5.00%) Active Directory
1 1 (5.00%) RACF
Vendors
1 1 (5.00%) Altiris
1 1 (5.00%) Cisco
1 1 (5.00%) HP
1 1 (5.00%) CA
1 1 (5.00%) Lotus
1 1 (5.00%) Apple
1 1 (5.00%) Symantec
1 1 (5.00%) Remedy
1 1 (5.00%) Oracle