The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Management
Scotland / Edinburgh
Rank 45 55 67
Rank change year-on-year
+10 +12
Contract jobs citing Service Management 28 36 16
As % of all contract IT jobs located in Edinburgh 3.30% 2.49% 1.19%
As % of the Processes & Methodologies category 3.91% 2.99% 1.48%
Number of daily rates quoted 22 9 8
Median daily rate £423 £463 £360
Median daily rate % change year-on-year
-8.64% +28.47%
90% offered a daily rate of more than £159 £455 £298
10% offered a daily rate of more than £450 £500 £545
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 1 0 0
Median hourly rate £19.00 - -
UK excluding London median hourly rate £14.00 £13.75 £16.00
% change year-on-year
+1.81% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
716 1204 1082
As % of all contract IT jobs located in Edinburgh 84.43% 83.32% 80.75%
Number of daily rates quoted 478 634 611
Median daily rate £400 £400 £400
90% offered a daily rate of more than £285 £275 £290
10% offered a daily rate of more than £525 £550 £525
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 6 6 10
Median hourly rate £14.97 £19.02 £28.50
Median hourly rate % change year-on-year
-21.31% -33.26%
90% offered a hourly rate of more than £14.49 £15.25 £15.77
10% offered a hourly rate of more than £35.59 £41.25 £47.50
UK excluding London median hourly rate £35.75 £40.00 £27.50
% change year-on-year
-10.62% +45.45%

Service Management
Jobs Demand Trend in Edinburgh

The demand trend of contract jobs across the Edinburgh region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 21 February 2017.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 21 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Edinburgh region with a requirement for Service Management.

1 27 (71.05%) ITIL
2 16 (42.11%) Service Delivery
2 16 (42.11%) Finance
3 13 (34.21%) Supplier Management
4 10 (26.32%) ITSM
5 9 (23.68%) SCCM
6 8 (21.05%) ITIL V3
6 8 (21.05%) SLA
6 8 (21.05%) Service Design
7 7 (18.42%) Disclosure Scotland
7 7 (18.42%) Project Management
7 7 (18.42%) Continuous Improvement
8 6 (15.79%) Mainframe
8 6 (15.79%) Line Management
9 5 (13.16%) JCL
9 5 (13.16%) IBM
9 5 (13.16%) FTP
9 5 (13.16%) Data Centre
9 5 (13.16%) Time Sharing Option
9 5 (13.16%) ISPF
9 5 (13.16%) Banking
10 4 (10.53%) Asset Management
10 4 (10.53%) Problem Management
10 4 (10.53%) Incident Management
10 4 (10.53%) Stakeholder Engagement
10 4 (10.53%) Microsoft
10 4 (10.53%) Windows
10 4 (10.53%) Law
10 4 (10.53%) Analytical Skills
11 3 (7.89%) Migration

Service Management
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) Moodle
2 2 (5.26%) Blackboard Learn
3 1 (2.63%) CMS
Applications
1 2 (5.26%) MS Excel
1 2 (5.26%) MS Office
Communications & Networking
1 5 (13.16%) FTP
General
1 16 (42.11%) Finance
2 5 (13.16%) Banking
3 4 (10.53%) Law
4 2 (5.26%) Retail
4 2 (5.26%) Retail Banking
4 2 (5.26%) Telecoms
Job Titles
1 13 (34.21%) Analyst
2 8 (21.05%) Service Analyst
3 5 (13.16%) Developer
4 4 (10.53%) ICT Analyst
4 4 (10.53%) IT Manager
5 3 (7.89%) Consultant
5 3 (7.89%) IT Analyst
5 3 (7.89%) Service Management Officer
5 3 (7.89%) Service Manager
5 3 (7.89%) Technical Developer
6 2 (5.26%) Administrator
6 2 (5.26%) Business Analyst
6 2 (5.26%) Delivery Manager
6 2 (5.26%) Deskside Support
6 2 (5.26%) IT Services Manager
6 2 (5.26%) Monitoring Analyst
6 2 (5.26%) Service Design Manager
6 2 (5.26%) Support Engineer
6 2 (5.26%) Systems Analyst
6 2 (5.26%) Tivoli Analyst
Libraries, Frameworks & Software Standards
1 5 (13.16%) ISPF
2 1 (2.63%) Middleware
Miscellaneous
1 6 (15.79%) Mainframe
2 5 (13.16%) Data Centre
3 4 (10.53%) Analytical Skills
4 3 (7.89%) iSeries
4 3 (7.89%) Tandem
4 3 (7.89%) VLE
5 2 (5.26%) e-Learning
Operating Systems
1 4 (10.53%) Windows
2 3 (7.89%) Unix
3 2 (5.26%) Android
3 2 (5.26%) Apple iOS
3 2 (5.26%) Mac OS
4 1 (2.63%) Linux
4 1 (2.63%) Red Hat Enterprise Linux
4 1 (2.63%) Windows Server
4 1 (2.63%) zOS
Processes & Methodologies
1 27 (71.05%) ITIL
2 16 (42.11%) Service Delivery
3 13 (34.21%) Supplier Management
4 10 (26.32%) ITSM
5 8 (21.05%) ITIL V3
5 8 (21.05%) Service Design
6 7 (18.42%) Continuous Improvement
6 7 (18.42%) Project Management
7 6 (15.79%) Line Management
8 4 (10.53%) Asset Management
8 4 (10.53%) Incident Management
8 4 (10.53%) Problem Management
8 4 (10.53%) Stakeholder Engagement
9 3 (7.89%) Migration
9 3 (7.89%) Transition Management
10 2 (5.26%) Agile Software Development
10 2 (5.26%) Business Analysis
10 2 (5.26%) Disaster Recovery
10 2 (5.26%) Visualisation
10 2 (5.26%) Workflow
Programming Languages
1 5 (13.16%) JCL
2 2 (5.26%) Java
3 1 (2.63%) PowerShell
Qualifications
1 2 (5.26%) Degree
1 2 (5.26%) ITIL Certification
2 1 (2.63%) BPSS Clearance
2 1 (2.63%) CISM
2 1 (2.63%) CISSP
2 1 (2.63%) SC Cleared
2 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 8 (21.05%) SLA
2 7 (18.42%) Disclosure Scotland
3 2 (5.26%) ISO/IEC 27001
4 1 (2.63%) COBIT
4 1 (2.63%) ISO22301
System Software
1 5 (13.16%) Time Sharing Option
2 3 (7.89%) Active Directory
3 2 (5.26%) Virtual Desktop
4 1 (2.63%) ACF2
4 1 (2.63%) Hyper-V
4 1 (2.63%) Microsoft App-V
4 1 (2.63%) Microsoft Virtual Server
4 1 (2.63%) RACF
4 1 (2.63%) Virtual Servers
4 1 (2.63%) VMware ESX
4 1 (2.63%) VMware Infrastructure
Systems Management
1 9 (23.68%) SCCM
2 2 (5.26%) Tivoli
2 2 (5.26%) Tivoli Monitoring
3 1 (2.63%) WSUS
3 1 (2.63%) zSecure
Vendors
1 5 (13.16%) IBM
2 4 (10.53%) Microsoft
3 3 (7.89%) Blackboard
4 2 (5.26%) HP
4 2 (5.26%) Lumension
4 2 (5.26%) NetIQ
5 1 (2.63%) Axway
5 1 (2.63%) Citrix
5 1 (2.63%) IBM Sterling
5 1 (2.63%) Remedy
5 1 (2.63%) ServiceNow
5 1 (2.63%) Sophos
5 1 (2.63%) VMware