The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 46 60 69
Rank change year-on-year
+14 +9
Contract jobs citing Service Management 41 20 7
As % of all contract IT jobs located in Edinburgh 2.91% 1.52% 0.58%
As % of the Processes & Methodologies category 3.57% 1.92% 0.79%
Number of daily rates quoted 8 10 1
Average daily rate £463 £360 £325
Average daily rate % change year-on-year
+28.47% +10.76%
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.79 £13.61
% change year-on-year
-11.33% +16.06%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
1148 1040 881
As % of all contract IT jobs located in Edinburgh 81.48% 79.27% 72.69%
Number of daily rates quoted 601 577 449
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £280 £289 £250
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 5 9 7
Average hourly rate £19.02 £28.50 £180.00
Average hourly rate % change year-on-year
-33.26% -84.16%
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 13 February 2016.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 13 February 2016, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 58 (62.37%) ITIL
2 38 (40.86%) Finance
3 29 (31.18%) Agile Software Development
4 26 (27.96%) ServiceNow
5 24 (25.81%) Project Management
6 23 (24.73%) CA
6 23 (24.73%) Banking
7 22 (23.66%) HP
7 22 (23.66%) Remedy
8 21 (22.58%) SaaS
9 20 (21.51%) Stakeholder Management
10 17 (18.28%) Change Control
10 17 (18.28%) SDLC
11 16 (17.20%) ITSM
11 16 (17.20%) Waterfall
12 14 (15.05%) Data Centre
13 13 (13.98%) Microsoft
13 13 (13.98%) Windows
14 12 (12.90%) PRINCE2
14 12 (12.90%) Scrum
14 12 (12.90%) Manual Testing
15 11 (11.83%) SQL
16 10 (10.75%) Resource Management
17 9 (9.68%) Release Management
17 9 (9.68%) Service Delivery
17 9 (9.68%) Change Management
17 9 (9.68%) Oracle
18 8 (8.60%) SLA
18 8 (8.60%) Team Foundation Server
18 8 (8.60%) Windows Server

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.38%) SharePoint
2 2 (2.15%) Exchange Server 2010
2 2 (2.15%) MS Exchange
3 1 (1.08%) Apache
3 1 (1.08%) Blackberry Enterprise Server
3 1 (1.08%) Confluence
3 1 (1.08%) IIS
3 1 (1.08%) Jadu
3 1 (1.08%) WordPress
Applications
1 4 (4.30%) MS Excel
2 2 (2.15%) MS Office
3 1 (1.08%) Photoshop
Business Applications
1 4 (4.30%) Remedy ITSM
2 1 (1.08%) assyst
Cloud Services
1 21 (22.58%) SaaS
2 2 (2.15%) Amazon AWS
2 2 (2.15%) IaaS
2 2 (2.15%) Microsoft Azure
3 1 (1.08%) PaaS
Communications & Networking
1 6 (6.45%) Firewall
1 6 (6.45%) WAN
2 3 (3.23%) Cisco ASA
2 3 (3.23%) DNS
2 3 (3.23%) LAN
2 3 (3.23%) NetScaler
2 3 (3.23%) TCP/IP
2 3 (3.23%) VPN
2 3 (3.23%) Wireshark
3 2 (2.15%) DDNS
3 2 (2.15%) Internet
3 2 (2.15%) NAS
3 2 (2.15%) Network Security
3 2 (2.15%) OSPF
3 2 (2.15%) SAN
4 1 (1.08%) Broadband
4 1 (1.08%) Intranet
4 1 (1.08%) SNMP
4 1 (1.08%) SSL
4 1 (1.08%) VoIP
Database & Business Intelligence
1 7 (7.53%) SQL Server
2 5 (5.38%) Oracle Reports
3 4 (4.30%) Relational Database
4 1 (1.08%) MariaDB
4 1 (1.08%) MySQL
4 1 (1.08%) Oracle Database
4 1 (1.08%) Oracle Database 10g
4 1 (1.08%) PostgreSQL
4 1 (1.08%) SQL Server Analysis Services
4 1 (1.08%) SQL Server Integration Services
4 1 (1.08%) SQL Server Reporting Services
Development Applications
1 8 (8.60%) Team Foundation Server
2 4 (4.30%) Oracle APEX
2 4 (4.30%) Oracle Forms
3 3 (3.23%) Fiddler
3 3 (3.23%) JDeveloper
3 3 (3.23%) Visual Studio
4 1 (1.08%) JIRA
General
1 38 (40.86%) Finance
2 23 (24.73%) Banking
3 3 (3.23%) Retail
4 1 (1.08%) Financial Institution
4 1 (1.08%) Legal
4 1 (1.08%) Pharmaceutical
4 1 (1.08%) Retail Banking
Job Titles
1 19 (20.43%) Analyst
2 14 (15.05%) Test Analyst
3 10 (10.75%) Architect
3 10 (10.75%) Project Manager
4 8 (8.60%) Developer
4 8 (8.60%) Engagement Manager
4 8 (8.60%) Remedy Analyst
4 8 (8.60%) Service Manager
5 7 (7.53%) Environment Manager
5 7 (7.53%) Oracle Developer
6 5 (5.38%) Consultant
6 5 (5.38%) Senior Manager
6 5 (5.38%) Service Analyst
7 4 (4.30%) Network Architect
7 4 (4.30%) Release Manager
7 4 (4.30%) Service Transition Manager
7 4 (4.30%) Tester
7 4 (4.30%) Transition Manager
8 3 (3.23%) ITSM Analyst
8 3 (3.23%) Service Architect
Libraries, Frameworks & Software Standards
1 6 (6.45%) HTML
1 6 (6.45%) J2EE
2 5 (5.38%) jQuery
3 4 (4.30%) .NET
3 4 (4.30%) Spring
4 3 (3.23%) TopLink
4 3 (3.23%) XML
5 2 (2.15%) AngularJS
5 2 (2.15%) CSS
5 2 (2.15%) Middleware
5 2 (2.15%) REST
6 1 (1.08%) CSS3
6 1 (1.08%) HTML5
6 1 (1.08%) Java EE
6 1 (1.08%) LAMP
6 1 (1.08%) LAPP Stack
6 1 (1.08%) Regular Expression
6 1 (1.08%) Software Packaging
Miscellaneous
1 14 (15.05%) Data Centre
2 6 (6.45%) Private Cloud
3 3 (3.23%) Client/Server
3 3 (3.23%) Clustering
3 3 (3.23%) Enterprise Software
3 3 (3.23%) Management Information System
4 2 (2.15%) CMDB
4 2 (2.15%) Replication
5 1 (1.08%) Analytical Skills
5 1 (1.08%) Blackberry
5 1 (1.08%) Mainframe
Operating Systems
1 13 (13.98%) Windows
2 8 (8.60%) Windows Server
3 5 (5.38%) Windows Server 2008
4 4 (4.30%) Windows 7
5 3 (3.23%) Linux
6 1 (1.08%) Android
6 1 (1.08%) Apple iOS
6 1 (1.08%) Debian
6 1 (1.08%) Unix
6 1 (1.08%) Windows 8
6 1 (1.08%) Windows Server 2003
Processes & Methodologies
1 58 (62.37%) ITIL
2 29 (31.18%) Agile Software Development
3 24 (25.81%) Project Management
4 20 (21.51%) Stakeholder Management
5 17 (18.28%) Change Control
5 17 (18.28%) SDLC
6 16 (17.20%) ITSM
6 16 (17.20%) Waterfall
7 12 (12.90%) Manual Testing
7 12 (12.90%) PRINCE2
7 12 (12.90%) Scrum
8 10 (10.75%) Resource Management
9 9 (9.68%) Change Management
9 9 (9.68%) Release Management
9 9 (9.68%) Service Delivery
10 7 (7.53%) Business Analysis
10 7 (7.53%) Configuration Management
10 7 (7.53%) E-business
10 7 (7.53%) ITIL V3
11 6 (6.45%) Continuous Improvement
Programming Languages
1 11 (11.83%) SQL
2 7 (7.53%) Java
2 7 (7.53%) JavaScript
2 7 (7.53%) PL/SQL
3 5 (5.38%) PowerShell
4 3 (3.23%) VBScript
5 1 (1.08%) Bash Shell
5 1 (1.08%) C#
5 1 (1.08%) Perl
5 1 (1.08%) PHP
5 1 (1.08%) VB
5 1 (1.08%) VB.NET
Qualifications
1 7 (7.53%) Degree
2 4 (4.30%) CCNA
2 4 (4.30%) Cisco Certification
2 4 (4.30%) ISTQB
2 4 (4.30%) ISTQB Foundation Certification
2 4 (4.30%) ITIL Certification
3 2 (2.15%) MCP
4 1 (1.08%) MCITP
4 1 (1.08%) MCSA
4 1 (1.08%) MCSE
4 1 (1.08%) Microsoft Certification
Quality Assurance & Compliance
1 8 (8.60%) SLA
2 5 (5.38%) COBIT
3 3 (3.23%) Disclosure Scotland
4 1 (1.08%) Sarbanes-Oxley
System Software
1 5 (5.38%) Active Directory
2 3 (3.23%) VMware Infrastructure
2 3 (3.23%) XenApp
2 3 (3.23%) XenDesktop
3 2 (2.15%) VMware ESX
4 1 (1.08%) Firmware
4 1 (1.08%) ISA Server
4 1 (1.08%) Microsoft Virtual Server
4 1 (1.08%) Veritas Cluster Server
Systems Management
1 4 (4.30%) SCOM
2 3 (3.23%) SCCM
2 3 (3.23%) WSUS
3 2 (2.15%) Norton AntiVirus
4 1 (1.08%) Opscode Chef
4 1 (1.08%) Puppet
Vendors
1 26 (27.96%) ServiceNow
2 23 (24.73%) CA
3 22 (23.66%) HP
3 22 (23.66%) Remedy
4 13 (13.98%) Microsoft
5 9 (9.68%) Oracle
6 6 (6.45%) Cisco
7 5 (5.38%) VMware
8 4 (4.30%) Citrix
8 4 (4.30%) FrontRange
9 3 (3.23%) AppSense
9 3 (3.23%) CheckPoint
10 2 (2.15%) EMC
10 2 (2.15%) Google
10 2 (2.15%) IBM
10 2 (2.15%) Nimsoft
10 2 (2.15%) SolarWinds
10 2 (2.15%) Symantec
10 2 (2.15%) Teradata
11 1 (1.08%) Rackspace