The table below looks at the statistics for Service Management skills in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 60 54 52
Rank change year-on-year
-6 -2
Contract jobs citing Service Management 16 20 11
As % of all contract IT jobs located in Edinburgh 1.29% 1.83% 1.03%
As % of the Processes & Methodologies category 1.71% 2.51% 1.52%
Number of daily rates quoted 7 4 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£445 £438 £175
Average daily rate % change year-on-year
+1.71% +150.00%
90% offered a daily rate of more than £282 £353 £150
10% offered a daily rate of more than £500 £520 £228
UK excluding London average daily rate £364 £350 £358
% change year-on-year
+3.92% -2.30%
Number of hourly rates quoted 1 0 2
Average hourly rate £12.00 - £19.25
UK excluding London average hourly rate £14.38 £13.35 £15.75
% change year-on-year
+7.67% -15.23%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Edinburgh region.

Processes & Methodologies Category
Edinburgh
Contract IT job ads with a match in the
Processes & Methodologies category
934 797 725
As % of all contract IT jobs located in Edinburgh 75.20% 72.79% 68.08%
Number of daily rates quoted 520 381 346
Average daily rate £400 £385 £350
Average daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £275 £288 £235
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 10 8 21
Average hourly rate £15.77 £22.50 £17.50
Average hourly rate % change year-on-year
-29.91% +28.57%
90% offered a hourly rate of more than £12.00 £5.00 £12.42
10% offered a hourly rate of more than £31.25 £35.00 £40.00
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Edinburgh region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Edinburgh

Service Management
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Edinburgh region.

Service Management Daily Rate Trend in Edinburgh

Service Management
Daily Rate Histogram in Edinburgh

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Edinburgh region over the 3 months to 12 September 2014.

Service Management Daily Rate Histogram in Edinburgh

Service Management
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Edinburgh region.

Service Management Hourly Rate Trend in Edinburgh

Service Management
Top 30 Related IT Skills in Edinburgh

For the 6 months to 12 September 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 20 (83.33%) ITIL
2 5 (20.83%) MS Visio
2 5 (20.83%) Service Delivery
2 5 (20.83%) Finance
3 4 (16.67%) Stakeholder Management
3 4 (16.67%) ITSM
3 4 (16.67%) Configuration Management
3 4 (16.67%) ITIL Certification
3 4 (16.67%) Tivoli
3 4 (16.67%) CMDB
3 4 (16.67%) Splunk
4 3 (12.50%) Project Management
4 3 (12.50%) MS Office
5 2 (8.33%) Banking
5 2 (8.33%) Asset Management
5 2 (8.33%) Windows XP
5 2 (8.33%) VPN
5 2 (8.33%) Windows
5 2 (8.33%) Blackberry
5 2 (8.33%) Analytical Skills
6 1 (4.17%) Windows 7
6 1 (4.17%) HTML5
6 1 (4.17%) Waterfall
6 1 (4.17%) ITIL V2
6 1 (4.17%) Adobe Captivate
6 1 (4.17%) Cisco IOS
6 1 (4.17%) Release Management
6 1 (4.17%) Investment Management
6 1 (4.17%) Kanban
6 1 (4.17%) SC Cleared

Service Management
Top Related IT Skills in Edinburgh by Category

For the 6 months to 12 September 2014, IT contractor jobs across the Edinburgh region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) IBM Notes
1 1 (4.17%) SAS
1 1 (4.17%) Blackberry Enterprise Server
Applications
1 5 (20.83%) MS Visio
2 3 (12.50%) MS Office
3 1 (4.17%) MS Excel
3 1 (4.17%) Adobe Captivate
3 1 (4.17%) MS Project
Communications & Networking
1 2 (8.33%) VPN
2 1 (4.17%) Wireless
2 1 (4.17%) Cisco IOS
2 1 (4.17%) Structured Cabling
2 1 (4.17%) LAN
General
1 5 (20.83%) Finance
2 2 (8.33%) Banking
3 1 (4.17%) Multimedia
3 1 (4.17%) Publishing
Job Titles
1 11 (45.83%) Analyst
2 5 (20.83%) Senior Analyst
3 4 (16.67%) Service Manager
3 4 (16.67%) Architect
4 3 (12.50%) Business Analyst
4 3 (12.50%) Services Delivery Manager
4 3 (12.50%) Operations Analyst
4 3 (12.50%) Delivery Manager
4 3 (12.50%) Senior Operations Analyst
5 2 (8.33%) Systems Architect
5 2 (8.33%) Senior Services Delivery Manager
5 2 (8.33%) Senior Service Manager
5 2 (8.33%) Head of Service Delivery
5 2 (8.33%) IT Operations Analyst
5 2 (8.33%) Senior Business Analyst
5 2 (8.33%) Senior Manager
5 2 (8.33%) Support Analyst
6 1 (4.17%) Service Analyst
6 1 (4.17%) Project Manager
6 1 (4.17%) Instructional Designer
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
1 1 (4.17%) Flash
1 1 (4.17%) HTML5
Miscellaneous
1 4 (16.67%) CMDB
2 2 (8.33%) Analytical Skills
2 2 (8.33%) Blackberry
3 1 (4.17%) Mainframe
3 1 (4.17%) E-Learning
Operating Systems
1 2 (8.33%) Windows
1 2 (8.33%) Windows XP
2 1 (4.17%) Windows Server 2003
2 1 (4.17%) Windows 7
Processes & Methodologies
1 20 (83.33%) ITIL
2 5 (20.83%) Service Delivery
3 4 (16.67%) ITSM
3 4 (16.67%) Configuration Management
3 4 (16.67%) Stakeholder Management
4 3 (12.50%) Project Management
5 2 (8.33%) Asset Management
6 1 (4.17%) Incident Management
6 1 (4.17%) Release Management
6 1 (4.17%) Investment Management
6 1 (4.17%) Kanban
6 1 (4.17%) Waterfall
6 1 (4.17%) ITIL V2
6 1 (4.17%) Agile Project Management
6 1 (4.17%) IT Asset Management
6 1 (4.17%) PRINCE2
6 1 (4.17%) DSDM
6 1 (4.17%) Workflow
6 1 (4.17%) Migration
6 1 (4.17%) Change Management
Qualifications
1 4 (16.67%) ITIL Certification
2 1 (4.17%) MOS
2 1 (4.17%) SC Cleared
2 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 1 (4.17%) Active Directory
1 1 (4.17%) RACF
Systems Management
1 4 (16.67%) Tivoli
Vendors
1 4 (16.67%) Splunk
2 1 (4.17%) Oracle
2 1 (4.17%) Cisco
2 1 (4.17%) Adobe
2 1 (4.17%) CA
2 1 (4.17%) Lotus
2 1 (4.17%) Apple
2 1 (4.17%) Symantec
2 1 (4.17%) Altiris