The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 79 64 59
Rank change year-on-year
-15 -5
Contract jobs requiring a Support Analyst 11 16 10
As % of all contract IT jobs located in Edinburgh 0.64% 1.34% 0.89%
As % of the Job Titles category 0.69% 1.42% 0.95%
Number of daily rates quoted 3 7 2
Average daily rate
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£135 £375 £251
Average daily rate % change year-on-year
-64.00% +49.40%
90% offered a daily rate of more than £115 £134 £132
10% offered a daily rate of more than £147 £401 £370
UK excluding London average daily rate £275 £200 £233
% change year-on-year
+37.50% -13.97%
Number of hourly rates quoted 1 2 2
Average hourly rate £11.00 £16.00 £17.00
Average hourly rate % change year-on-year
-31.25% -5.88%
UK excluding London average hourly rate £14.50 £14.50 £14.50
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Edinburgh
Contract IT job ads with a match in the
Job Titles category
1592 1123 1051
As % of all contract IT jobs located in Edinburgh 92.94% 93.90% 93.84%
Number of daily rates quoted 858 608 464
Average daily rate £388 £380 £375
Average daily rate % change year-on-year
+1.97% +1.33%
90% offered a daily rate of more than £288 £243 £250
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 11 16 33
Average hourly rate £25.00 £20.00 £14.00
Average hourly rate % change year-on-year
+25.00% +42.85%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £32.43 £42.00 £27.25
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Edinburgh region.

Support Analyst Daily Rate Trend in Edinburgh

Support Analyst
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Edinburgh region.

Support Analyst Hourly Rate Trend in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 2 September 2015, IT contractor jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 19 (52.78%) Windows
2 18 (50.00%) Windows 7
3 17 (47.22%) Active Directory
4 15 (41.67%) Microsoft
5 14 (38.89%) MS Office
6 9 (25.00%) SharePoint
6 9 (25.00%) MS Exchange
7 8 (22.22%) Windows Server 2008
7 8 (22.22%) Banking
8 7 (19.44%) SCCM
8 7 (19.44%) Windows Server 2012
8 7 (19.44%) Finance
9 6 (16.67%) Cisco
9 6 (16.67%) HP
9 6 (16.67%) ITIL
9 6 (16.67%) Lync
10 5 (13.89%) SQL
10 5 (13.89%) Citrix
10 5 (13.89%) LAN
11 4 (11.11%) WAN
11 4 (11.11%) DHCP
11 4 (11.11%) VPN
11 4 (11.11%) DNS
11 4 (11.11%) Windows Server 2003
11 4 (11.11%) Thin Client
11 4 (11.11%) Data Centre
11 4 (11.11%) Hyper-V
11 4 (11.11%) Fat Client
12 3 (8.33%) French Language
12 3 (8.33%) German Language

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.00%) SharePoint
1 9 (25.00%) MS Exchange
2 6 (16.67%) Lync
3 3 (8.33%) Exchange Server 2010
4 2 (5.56%) Lotus Domino
5 1 (2.78%) SharePoint 2013
5 1 (2.78%) Blackberry Enterprise Server
5 1 (2.78%) Exchange Server 2007
Applications
1 14 (38.89%) MS Office
2 3 (8.33%) MS Excel
3 2 (5.56%) MS Project
Business Applications
1 1 (2.78%) assyst
Communications & Networking
1 5 (13.89%) LAN
2 4 (11.11%) WAN
2 4 (11.11%) DHCP
2 4 (11.11%) VPN
2 4 (11.11%) DNS
3 2 (5.56%) SAN
3 2 (5.56%) Internet
3 2 (5.56%) Wi-Fi
3 2 (5.56%) Wireless
3 2 (5.56%) Cisco IOS
3 2 (5.56%) iSCSI
3 2 (5.56%) Unified Communications
3 2 (5.56%) Fibre Channel
3 2 (5.56%) TCP/IP
3 2 (5.56%) VoIP
3 2 (5.56%) WLAN
4 1 (2.78%) Broadband
Database & Business Intelligence
1 2 (5.56%) SQL Server
1 2 (5.56%) SQL Server 2008
Development Applications
1 2 (5.56%) ClearQuest
General
1 8 (22.22%) Banking
2 7 (19.44%) Finance
3 3 (8.33%) French Language
3 3 (8.33%) German Language
Libraries, Frameworks & Software Standards
1 2 (5.56%) Application Packaging
Miscellaneous
1 4 (11.11%) Thin Client
1 4 (11.11%) Fat Client
1 4 (11.11%) Data Centre
2 3 (8.33%) Analytical Skills
3 1 (2.78%) Social Media
3 1 (2.78%) Blackberry
Operating Systems
1 19 (52.78%) Windows
2 18 (50.00%) Windows 7
3 8 (22.22%) Windows Server 2008
4 7 (19.44%) Windows Server 2012
5 4 (11.11%) Windows Server 2003
6 3 (8.33%) Windows 8
7 2 (5.56%) Windows XP
7 2 (5.56%) Android
8 1 (2.78%) Linux
Processes & Methodologies
1 6 (16.67%) ITIL
2 2 (5.56%) Logistics
2 2 (5.56%) Demand Management
3 1 (2.78%) Investment Management
3 1 (2.78%) Network Architecture
3 1 (2.78%) Project Management
3 1 (2.78%) Process Management
3 1 (2.78%) Migration
3 1 (2.78%) Programme Management
3 1 (2.78%) Asset Management
Programming Languages
1 5 (13.89%) SQL
2 2 (5.56%) PowerShell
3 1 (2.78%) C
3 1 (2.78%) VBA
Qualifications
1 2 (5.56%) CCNP
1 2 (5.56%) CCNA
1 2 (5.56%) Cisco Certification
1 2 (5.56%) Microsoft Certification
1 2 (5.56%) ITIL Certification
2 1 (2.78%) Degree
2 1 (2.78%) MCP
2 1 (2.78%) HND
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 17 (47.22%) Active Directory
2 4 (11.11%) Hyper-V
3 2 (5.56%) XenApp
3 2 (5.56%) vSphere
3 2 (5.56%) BitLocker
3 2 (5.56%) Terminal Services
3 2 (5.56%) VMware ESX
3 2 (5.56%) Citrix Presentation Server
Systems Management
1 7 (19.44%) SCCM
2 1 (2.78%) Control-M
Vendors
1 15 (41.67%) Microsoft
2 6 (16.67%) HP
2 6 (16.67%) Cisco
3 5 (13.89%) Citrix
4 2 (5.56%) Lotus
4 2 (5.56%) VMware
4 2 (5.56%) Oracle
5 1 (2.78%) Sybase
5 1 (2.78%) Charles River