The first table below looks at the demand for the Technical Support Analyst role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 52 56 69
Rank change year-on-year
+4 +13
Contract jobs requiring a Technical Support Analyst 3 2 2
As % of all contract IT jobs located in Edinburgh 0.363% 0.181% 0.155%
As % of the Job Titles category 0.386% 0.193% 0.163%
Number of daily rates quoted 1 0 0
Average daily rate £220 - -
UK excluding London average daily rate £225 £185 £188
% change year-on-year
+21.62% -1.33%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £15.29
UK excluding London average hourly rate £14.00 £13.25 £18.25
% change year-on-year
+5.66% -27.39%
All Job Titles
Edinburgh
Contract IT job ads with a match in the
Job Titles category
777 1036 1225
As % of all contract IT jobs located in Edinburgh 94.07% 93.84% 94.67%
Number of daily rates quoted 331 510 600
Average daily rate £400 £350 £350
Average daily rate % change year-on-year
+14.28% -
90% offered a daily rate of more than £225 £238 £225
10% offered a daily rate of more than £500 £475 £538
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 10 27 36
Average hourly rate £15.50 £23.00 £15.29
Average hourly rate % change year-on-year
-32.60% +50.42%
90% offered a hourly rate of more than £11.00 £11.70 £9.00
10% offered a hourly rate of more than £20.00 £32.00 £28.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support Analyst
Scotland

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the Edinburgh region.

Edinburgh Technical Support Analyst Daily Rate Trend

Technical Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the Edinburgh region.

Edinburgh Technical Support Analyst Hourly Rate Trend

Technical Support Analyst
Top 24 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Edinburgh region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 4 (100.00%) Microsoft
2 3 (75.00%) Windows
3 2 (50.00%) Active Directory
3 2 (50.00%) Banking
3 2 (50.00%) Intranet
3 2 (50.00%) Internet
3 2 (50.00%) IIS
3 2 (50.00%) Web Services
4 1 (25.00%) Perl
4 1 (25.00%) Tivoli
4 1 (25.00%) Systems Management Server (SMS)
4 1 (25.00%) ServiceCenter
4 1 (25.00%) SCCM
4 1 (25.00%) SCOM
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) XenApp
4 1 (25.00%) vSphere
4 1 (25.00%) HP
4 1 (25.00%) Citrix
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) Windows Server 2003
4 1 (25.00%) MS Excel
4 1 (25.00%) MS Access
4 1 (25.00%) MS Exchange

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Edinburgh region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (50.00%) Web Services
Application Platforms
1 2 (50.00%) IIS
2 1 (25.00%) MS Exchange
Applications
1 1 (25.00%) MS Excel
Communications & Networking
1 2 (50.00%) Intranet
1 2 (50.00%) Internet
Database & Business Intelligence
1 1 (25.00%) MS Access
General
1 2 (50.00%) Banking
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2003
Programming Languages
1 1 (25.00%) Perl
Qualifications
1 1 (25.00%) Microsoft Certification
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) XenApp
2 1 (25.00%) vSphere
Systems Management
1 1 (25.00%) Tivoli
1 1 (25.00%) Systems Management Server (SMS)
1 1 (25.00%) ServiceCenter
1 1 (25.00%) SCCM
1 1 (25.00%) SCOM
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) HP
2 1 (25.00%) Citrix