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This section looks at the demand for the Technical Support role in IT contracts within the Edinburgh region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to 25 Jul 2008Same period last year
Rank5553
Rank change on same period last yearDown-2
Matching contract IT job ads214
As % of all UK contract IT job ads sampled0.003 %0.014 %
As % of the category below0.242 %1.141 %
Daily rates quoted05
Average minimum daily rate-£248
Average daily rate-£278
% change on same period last year-
Average maximum daily rate-£308
UK excluding London average daily rate£248£292
% change on same period last year-15.15 %
Hourly rates quoted02
Average minimum hourly rate-£8.00
Average hourly rate-£9.00
% change on same period last year-
Average maximum hourly rate-£10.00
UK excluding London average hourly rate£17.50£17.83
% change on same period last year-1.84 %
Edinburgh IT Contractor Job Market, Job TitlesJob Titles
Edinburgh
Matching contract IT job ads8281227
As % of all UK contract IT job ads sampled1.104 %1.241 %
Daily rates quoted197274
Average minimum daily rate£290£307
Average daily rate£314£322
% change on same period last year-2.38 %
Average maximum daily rate£338£337
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted2348
Average minimum hourly rate£19.76£23.42
Average hourly rate£21.62£24.08
% change on same period last year-10.22 %
Average maximum hourly rate£23.49£24.74
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
Technical Support ScotlandTechnical Support
Scotland

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh Technical Support Demand Trend

Technical Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Edinburgh region.

Edinburgh Technical Support Daily Rate Trend

Technical Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Edinburgh region.

Edinburgh Technical Support Hourly Rate Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

14 (80.00 %)Windows
14 (80.00 %)Microsoft
23 (60.00 %)Active Directory
23 (60.00 %)Windows NT
32 (40.00 %)Windows 2000
32 (40.00 %)VBScript
32 (40.00 %)TCP/IP
32 (40.00 %)SLA
32 (40.00 %)Intel
32 (40.00 %)Tivoli
32 (40.00 %)Systems Management Server (SMS)
32 (40.00 %)Shell Script
32 (40.00 %)Banking
32 (40.00 %)Network Load Balancing
41 (20.00 %)Microsoft Virtual Server
41 (20.00 %)Citrix Presentation Server
41 (20.00 %)VMware Infrastructure
41 (20.00 %)Telecoms
41 (20.00 %)Workflow
41 (20.00 %)VMware
41 (20.00 %)VMware ESX
41 (20.00 %)Clustering
41 (20.00 %)Java
41 (20.00 %)MPLS
41 (20.00 %)Infovista
41 (20.00 %)BMC PATROL
41 (20.00 %)MOM
41 (20.00 %)HP
41 (20.00 %)Nortel
41 (20.00 %)Citrix

Technical Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Edinburgh IT Contractor Job Market, Application PlatformsApplication Platforms
11 (20.00 %)WebLogic
11 (20.00 %)BizTalk Server
Edinburgh IT Contractor Job Market, Communications & NetworkingCommunications & Networking
12 (40.00 %)TCP/IP
21 (20.00 %)DNS
21 (20.00 %)MPLS
21 (20.00 %)Broadband
21 (20.00 %)ISDN
Edinburgh IT Contractor Job Market, GeneralGeneral
12 (40.00 %)Banking
21 (20.00 %)Telecoms
Edinburgh IT Contractor Job Market, MiscellaneousMiscellaneous
11 (20.00 %)Clustering
Edinburgh IT Contractor Job Market, Operating SystemsOperating Systems
14 (80.00 %)Windows
23 (60.00 %)Windows NT
32 (40.00 %)Windows 2000
41 (20.00 %)Windows Server 2003
41 (20.00 %)UNIX
Edinburgh IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
12 (40.00 %)Network Load Balancing
21 (20.00 %)ITIL
21 (20.00 %)Workflow
Edinburgh IT Contractor Job Market, Programming LanguagesProgramming Languages
12 (40.00 %)VBScript
12 (40.00 %)Shell Script
21 (20.00 %)Java
21 (20.00 %)VB
Edinburgh IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
12 (40.00 %)SLA
Edinburgh IT Contractor Job Market, System SoftwareSystem Software
13 (60.00 %)Active Directory
21 (20.00 %)Terminal Services
21 (20.00 %)VMware ESX
21 (20.00 %)Microsoft Virtual Server
21 (20.00 %)Citrix Presentation Server
21 (20.00 %)VMware Infrastructure
Edinburgh IT Contractor Job Market, Systems ManagementSystems Management
12 (40.00 %)Tivoli
12 (40.00 %)Systems Management Server (SMS)
21 (20.00 %)BMC PATROL
21 (20.00 %)MOM
Edinburgh IT Contractor Job Market, VendorsVendors
14 (80.00 %)Microsoft
22 (40.00 %)Intel
31 (20.00 %)Nortel
31 (20.00 %)Citrix
31 (20.00 %)CommVault
31 (20.00 %)Infovista
31 (20.00 %)VMware
31 (20.00 %)HP
31 (20.00 %)Cisco
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