The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 77 66 62
Rank change year-on-year
-11 -4
Contract jobs requiring a Technical Support 8 3 2
As % of all contract IT jobs located in Edinburgh 0.66% 0.27% 0.19%
As % of the Job Titles category 0.70% 0.28% 0.21%
Number of daily rates quoted 3 0 0
Average daily rate
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£170 - -
UK excluding London average daily rate £230 £269 £225
% change year-on-year
-14.41% +19.44%
Number of hourly rates quoted 1 0 0
Average hourly rate £20.50 - -
UK excluding London average hourly rate £18.00 £14.75 £13.34
% change year-on-year
+22.03% +10.61%
Technical Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Edinburgh
Contract IT job ads with a match in the
Job Titles category
1142 1064 971
As % of all contract IT jobs located in Edinburgh 93.53% 94.33% 93.64%
Number of daily rates quoted 625 478 423
Average daily rate £380 £375 £363
Average daily rate % change year-on-year
+1.33% +3.44%
90% offered a daily rate of more than £243 £240 £250
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 17 33 21
Average hourly rate £19.50 £14.00 £17.50
Average hourly rate % change year-on-year
+39.28% -20.00%
90% offered a hourly rate of more than £12.00 £10.00 £12.42
10% offered a hourly rate of more than £40.20 £26.40 £27.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Technical Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Edinburgh

Technical Support
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Edinburgh region.

Technical Support Daily Rate Trend in Edinburgh

Technical Support
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Edinburgh region.

Technical Support Hourly Rate Trend in Edinburgh

Technical Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 August 2014, IT contractor jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 8 (80.00%) Windows
2 6 (60.00%) Windows 7
3 5 (50.00%) Active Directory
4 4 (40.00%) Microsoft
5 3 (30.00%) Windows Server 2008
5 3 (30.00%) Symantec
5 3 (30.00%) Banking
5 3 (30.00%) MS Office
5 3 (30.00%) VPN
6 2 (20.00%) Linux
6 2 (20.00%) Apple
6 2 (20.00%) Stakeholder Management
6 2 (20.00%) LANDesk
6 2 (20.00%) Norton AntiVirus
6 2 (20.00%) Android
6 2 (20.00%) iPhone
7 1 (10.00%) Hyper-V
7 1 (10.00%) XenApp
7 1 (10.00%) XenDesktop
7 1 (10.00%) vSphere
7 1 (10.00%) Apple iOS
7 1 (10.00%) Lumension
7 1 (10.00%) Symantec Endpoint Protection
7 1 (10.00%) SCCM
7 1 (10.00%) SCOM
7 1 (10.00%) VMware Infrastructure
7 1 (10.00%) Data Analysis
7 1 (10.00%) German Language
7 1 (10.00%) Device Driver
7 1 (10.00%) VMware

Technical Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Edinburgh region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) MS Exchange
Applications
1 3 (30.00%) MS Office
2 1 (10.00%) MS Excel
Communications & Networking
1 3 (30.00%) VPN
2 1 (10.00%) SAN
2 1 (10.00%) DHCP
2 1 (10.00%) DNS
General
1 3 (30.00%) Banking
2 1 (10.00%) German Language
2 1 (10.00%) Finance
Miscellaneous
1 2 (20.00%) iPhone
2 1 (10.00%) Device Driver
2 1 (10.00%) Management Information System
Operating Systems
1 8 (80.00%) Windows
2 6 (60.00%) Windows 7
3 3 (30.00%) Windows Server 2008
4 2 (20.00%) Linux
4 2 (20.00%) Android
5 1 (10.00%) Apple iOS
5 1 (10.00%) Windows Server 2003
5 1 (10.00%) Windows XP
Processes & Methodologies
1 2 (20.00%) Stakeholder Management
2 1 (10.00%) Data Analysis
2 1 (10.00%) ITIL
Programming Languages
1 1 (10.00%) Java
1 1 (10.00%) JavaScript
1 1 (10.00%) PHP
1 1 (10.00%) SQL
Qualifications
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) MCSE
1 1 (10.00%) MCSA
1 1 (10.00%) MCP
System Software
1 5 (50.00%) Active Directory
2 1 (10.00%) Hyper-V
2 1 (10.00%) XenApp
2 1 (10.00%) XenDesktop
2 1 (10.00%) vSphere
2 1 (10.00%) VMware Infrastructure
2 1 (10.00%) VMware ESX
2 1 (10.00%) Microsoft App-V
Systems Management
1 2 (20.00%) Norton AntiVirus
2 1 (10.00%) Symantec Endpoint Protection
2 1 (10.00%) SCCM
2 1 (10.00%) SCOM
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Symantec
3 2 (20.00%) Apple
3 2 (20.00%) LANDesk
4 1 (10.00%) Lumension
4 1 (10.00%) VMware
4 1 (10.00%) AppSense