The statistics below represent IT contracts advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 539 522 466
Rank change year-on-year
-17 -56
Contract jobs requiring a 1st Line Support Analyst 83 120 149
As % of all contract IT jobs located in England 0.17% 0.23% 0.29%
As % of the Job Titles category 0.18% 0.24% 0.31%
Number of daily rates quoted 40 30 68
Median daily rate £120 £128 £130
Median daily rate % change year-on-year
-5.88% -1.92%
90% offered a daily rate of more than £100 £99 £95
10% offered a daily rate of more than £186 £183 £185
UK excluding London median daily rate £118 £118 £110
% change year-on-year
- +6.81%
Number of hourly rates quoted 31 67 54
Median hourly rate £12.00 £15.00 £12.50
Median hourly rate % change year-on-year
-20.00% +20.00%
90% offered a hourly rate of more than £10.00 £10.00 £9.06
10% offered a hourly rate of more than £15.00 £21.55 £17.50
UK excluding London median hourly rate £12.00 £13.88 £12.00
% change year-on-year
-13.51% +15.62%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46983 50190 48389
As % of all contract IT jobs located in England 94.63% 95.01% 93.09%
Number of daily rates quoted 30991 32588 30029
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1528 1916 1961
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £39.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 28 September 2016.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -12 26 £175 +27.27% 3
South East +10 23 £120 -15.49% 2
North West +10 10 £103 -10.86% 1
Yorkshire +7 6 - - 4
West Midlands -28 6 - -
East of England -11 4 £100 -28.57% 1
South West +10 3 £131 - 2
East Midlands -8 3 £145 -
North East -16 2 £93 -
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 September 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 1st Line Support Analyst in the job title.

1 100 (57.80%) Windows
2 77 (44.51%) Active Directory
3 65 (37.57%) MS Office
4 64 (36.99%) Microsoft
5 59 (34.10%) Windows 7
6 53 (30.64%) ITIL
7 26 (15.03%) Windows XP
8 23 (13.29%) SLA
9 22 (12.72%) MS Excel
9 22 (12.72%) Windows 8
10 21 (12.14%) Service Management
11 19 (10.98%) Finance
12 17 (9.83%) Citrix
13 16 (9.25%) Incident Management
14 14 (8.09%) Blackberry
15 11 (6.36%) MS Exchange
16 10 (5.78%) Remedy
16 10 (5.78%) ServiceNow
17 9 (5.20%) Analytical Skills
17 9 (5.20%) Smartphone
17 9 (5.20%) Cisco
17 9 (5.20%) Service Delivery
18 8 (4.62%) LAN
18 8 (4.62%) Security Cleared
18 8 (4.62%) Windows Server
18 8 (4.62%) Office 365
19 7 (4.05%) Blackberry Enterprise Server
19 7 (4.05%) Google
20 6 (3.47%) Retail
20 6 (3.47%) Law

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.36%) MS Exchange
2 7 (4.05%) Blackberry Enterprise Server
3 4 (2.31%) Exchange Server 2007
4 3 (1.73%) BizTalk Server
5 2 (1.16%) Exchange Server 2010
5 2 (1.16%) IBM Notes
5 2 (1.16%) SharePoint
6 1 (0.58%) Exchange Server 2003
6 1 (0.58%) Exchange Server 2013
Applications
1 65 (37.57%) MS Office
2 22 (12.72%) MS Excel
3 2 (1.16%) MS PowerPoint
3 2 (1.16%) MS Visio
3 2 (1.16%) Spreadsheet
4 1 (0.58%) Adobe Illustrator
4 1 (0.58%) InDesign
4 1 (0.58%) SOLIDWORKS
Business Applications
1 1 (0.58%) Dynamics GP
1 1 (0.58%) Remedy ITSM
Cloud Services
1 8 (4.62%) Office 365
2 4 (2.31%) Google Drive
3 3 (1.73%) Google Apps
4 1 (0.58%) Google Play
Communications & Networking
1 8 (4.62%) LAN
2 6 (3.47%) TCP/IP
2 6 (3.47%) WAN
3 5 (2.89%) Internet
4 4 (2.31%) VPN
5 3 (1.73%) Remote Desktop
5 3 (1.73%) Skype
5 3 (1.73%) VoIP
6 2 (1.16%) ATM
7 1 (0.58%) DNS
7 1 (0.58%) HTTPS
7 1 (0.58%) Intranet
7 1 (0.58%) IP Telephony
7 1 (0.58%) Multicast
7 1 (0.58%) Wi-Fi
7 1 (0.58%) Wireless
Development Applications
1 2 (1.16%) JIRA
General
1 19 (10.98%) Finance
2 6 (3.47%) Law
2 6 (3.47%) Retail
3 4 (2.31%) Banking
3 4 (2.31%) Legal
4 3 (1.73%) International Banking
5 2 (1.16%) Advertising
5 2 (1.16%) French Language
5 2 (1.16%) Telecoms
6 1 (0.58%) Investment Banking
6 1 (0.58%) Italian Language
6 1 (0.58%) Local Government
6 1 (0.58%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.58%) Doctrine
Miscellaneous
1 14 (8.09%) Blackberry
2 9 (5.20%) Analytical Skills
2 9 (5.20%) Smartphone
3 3 (1.73%) EPoS
3 3 (1.73%) iPad
4 2 (1.16%) CMDB
4 2 (1.16%) Computer Science
4 2 (1.16%) Data Centre
4 2 (1.16%) Data Protection Act
4 2 (1.16%) Enterprise Software
4 2 (1.16%) Fat Client
4 2 (1.16%) Thin Client
5 1 (0.58%) Biometrics
5 1 (0.58%) BYOD
5 1 (0.58%) Driving Licence
5 1 (0.58%) Economics
5 1 (0.58%) Foreign Exchange (FX)
5 1 (0.58%) iPhone
5 1 (0.58%) Mainframe
5 1 (0.58%) Management Information System
Operating Systems
1 100 (57.80%) Windows
2 59 (34.10%) Windows 7
3 26 (15.03%) Windows XP
4 22 (12.72%) Windows 8
5 8 (4.62%) Windows Server
6 6 (3.47%) Apple iOS
6 6 (3.47%) Windows 10
7 4 (2.31%) Android
8 3 (1.73%) Mac OS X
9 2 (1.16%) Linux
9 2 (1.16%) Windows 2000
9 2 (1.16%) Windows Server 2008
10 1 (0.58%) Ubuntu
10 1 (0.58%) Windows NT
10 1 (0.58%) Windows Server 2003
10 1 (0.58%) Windows Server 2012
Processes & Methodologies
1 53 (30.64%) ITIL
2 21 (12.14%) Service Management
3 16 (9.25%) Incident Management
4 9 (5.20%) Service Delivery
5 6 (3.47%) Problem Management
6 5 (2.89%) Email Management
6 5 (2.89%) Knowledge Management
7 3 (1.73%) Data Protection
7 3 (1.73%) ITIL V3
7 3 (1.73%) ITSM
7 3 (1.73%) Service Desk Management
8 2 (1.16%) Fault Management
8 2 (1.16%) Network Management
8 2 (1.16%) Ticket Management
8 2 (1.16%) Time Management
9 1 (0.58%) Coaching
9 1 (0.58%) Line Management
9 1 (0.58%) Low Latency
9 1 (0.58%) Network Monitoring
9 1 (0.58%) Transition Management
Programming Languages
1 2 (1.16%) C
2 1 (0.58%) SQL
Qualifications
1 8 (4.62%) Security Cleared
2 6 (3.47%) SC Cleared
3 3 (1.73%) Degree
4 2 (1.16%) BPSS Clearance
4 2 (1.16%) CTC Cleared
4 2 (1.16%) ITIL Certification
4 2 (1.16%) Microsoft Certification
5 1 (0.58%) A+ Certification
5 1 (0.58%) DBS Check
5 1 (0.58%) DV Cleared
5 1 (0.58%) ITIL Foundation Certificate
5 1 (0.58%) MCP
5 1 (0.58%) MCTS
5 1 (0.58%) MOS
Quality Assurance & Compliance
1 23 (13.29%) SLA
2 1 (0.58%) Disclosure Scotland
2 1 (0.58%) HL7
System Software
1 77 (44.51%) Active Directory
2 1 (0.58%) Terminal Services
2 1 (0.58%) VMware Infrastructure
2 1 (0.58%) XenApp
Systems Management
1 3 (1.73%) SCCM
2 1 (0.58%) AirWatch
2 1 (0.58%) Malwarebytes
2 1 (0.58%) McAfee ePO
2 1 (0.58%) OVSD
2 1 (0.58%) SCSM
2 1 (0.58%) Unicenter
2 1 (0.58%) WSUS
Vendors
1 64 (36.99%) Microsoft
2 17 (9.83%) Citrix
3 10 (5.78%) Remedy
3 10 (5.78%) ServiceNow
4 9 (5.20%) Cisco
5 7 (4.05%) Google
6 6 (3.47%) Apple
6 6 (3.47%) LANDesk
7 5 (2.89%) Bomgar
7 5 (2.89%) Mitel
8 3 (1.73%) Avaya
8 3 (1.73%) HP
8 3 (1.73%) SAP
8 3 (1.73%) Sitecore
8 3 (1.73%) SolarWinds
8 3 (1.73%) VMware
9 2 (1.16%) Adobe
9 2 (1.16%) Dell
9 2 (1.16%) Intel Security
9 2 (1.16%) Lotus
Dorset
Spectrum IT Recruitment (South) Ltd
Rate: £100 - £120 per day
Posted: Yesterday