The statistics below represent IT contracts advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 528 514 439
Rank change year-on-year
-14 -75
Contract jobs requiring a 1st Line Support Analyst 82 104 183
As % of all contract IT jobs located in England 0.18% 0.21% 0.35%
As % of the Job Titles category 0.19% 0.22% 0.37%
Number of daily rates quoted 37 38 78
Median daily rate £135 £125 £129
Median daily rate % change year-on-year
+8.00% -2.91%
90% offered a daily rate of more than £100 £98 £85
10% offered a daily rate of more than £192 £200 £175
UK excluding London median daily rate £125 £125 £115
% change year-on-year
- +8.69%
Number of hourly rates quoted 26 40 71
Median hourly rate £13.00 £13.50 £12.50
Median hourly rate % change year-on-year
-3.70% +8.00%
90% offered a hourly rate of more than £10.10 £10.20 £10.00
10% offered a hourly rate of more than £15.75 £21.55 £16.50
UK excluding London median hourly rate £12.38 £13.25 £12.00
% change year-on-year
-6.60% +10.41%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43243 48091 49053
As % of all contract IT jobs located in England 94.58% 94.95% 93.15%
Number of daily rates quoted 28473 31109 31489
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £595 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.24% +2.66%
Number of hourly rates quoted 1507 1878 2039
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 3 December 2016.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -17 32 £175 +25.00% 3
South East +20 20 £133 +55.88% 6
Yorkshire +24 8 £125 - 7
West Midlands -14 7 - - 1
East of England +7 4 £113 -
South West +12 3 £110 - 1
North West +3 3 £100 -18.36% 2
East Midlands -4 3 £140 +3.70% 1
North East -31 1 - -
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 3 December 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 1st Line Support Analyst in the job title.

1 87 (53.37%) Windows
2 71 (43.56%) Microsoft
3 70 (42.94%) Active Directory
4 59 (36.20%) MS Office
5 54 (33.13%) Windows 7
6 52 (31.90%) ITIL
7 35 (21.47%) MS Excel
8 23 (14.11%) Service Management
9 22 (13.50%) SLA
10 19 (11.66%) Windows XP
11 15 (9.20%) Law
12 14 (8.59%) Citrix
12 14 (8.59%) Windows 8
13 12 (7.36%) ServiceNow
13 12 (7.36%) Finance
13 12 (7.36%) Incident Management
14 11 (6.75%) Analytical Skills
15 10 (6.13%) Windows 10
16 9 (5.52%) Security Cleared
16 9 (5.52%) Service Delivery
16 9 (5.52%) Cisco
16 9 (5.52%) MS Exchange
17 8 (4.91%) Google
17 8 (4.91%) Smartphone
17 8 (4.91%) Problem Management
17 8 (4.91%) Office 365
18 7 (4.29%) SC Cleared
18 7 (4.29%) Degree
18 7 (4.29%) Retail
18 7 (4.29%) Remedy

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.52%) MS Exchange
2 4 (2.45%) Exchange Server 2010
3 3 (1.84%) BizTalk Server
3 3 (1.84%) Exchange Server 2007
3 3 (1.84%) IBM Notes
4 2 (1.23%) Blackberry Enterprise Server
5 1 (0.61%) Skype for Business
Applications
1 59 (36.20%) MS Office
2 35 (21.47%) MS Excel
3 3 (1.84%) MS PowerPoint
4 1 (0.61%) Adobe Illustrator
4 1 (0.61%) InDesign
4 1 (0.61%) MS Visio
4 1 (0.61%) SOLIDWORKS
4 1 (0.61%) Spreadsheet
Business Applications
1 1 (0.61%) Dynamics NAV
1 1 (0.61%) Remedy ITSM
Cloud Services
1 8 (4.91%) Office 365
2 5 (3.07%) Google Drive
3 3 (1.84%) G Suite
4 1 (0.61%) Google Play
Communications & Networking
1 6 (3.68%) Remote Desktop
2 5 (3.07%) LAN
2 5 (3.07%) TCP/IP
2 5 (3.07%) VPN
3 4 (2.45%) Wireless
4 3 (1.84%) Internet
4 3 (1.84%) Skype
5 2 (1.23%) WAN
6 1 (0.61%) HTTPS
6 1 (0.61%) IP Telephony
6 1 (0.61%) VoIP
6 1 (0.61%) Wi-Fi
Development Applications
1 3 (1.84%) JIRA
General
1 15 (9.20%) Law
2 12 (7.36%) Finance
3 7 (4.29%) Retail
4 5 (3.07%) Legal
5 3 (1.84%) Telecoms
6 2 (1.23%) Advertising
7 1 (0.61%) Manufacturing
7 1 (0.61%) Military
7 1 (0.61%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (0.61%) Doctrine
Miscellaneous
1 11 (6.75%) Analytical Skills
2 8 (4.91%) Smartphone
3 5 (3.07%) Blackberry
4 4 (2.45%) EPoS
4 4 (2.45%) iPhone
5 3 (1.84%) Computer Science
6 2 (1.23%) CMDB
6 2 (1.23%) Data Centre
6 2 (1.23%) Fat Client
6 2 (1.23%) iPad
6 2 (1.23%) Management Information System
6 2 (1.23%) Thin Client
7 1 (0.61%) Data Protection Act
7 1 (0.61%) Economics
7 1 (0.61%) Foreign Exchange (FX)
7 1 (0.61%) Mainframe
7 1 (0.61%) Video Conferencing
Operating Systems
1 87 (53.37%) Windows
2 54 (33.13%) Windows 7
3 19 (11.66%) Windows XP
4 14 (8.59%) Windows 8
5 10 (6.13%) Windows 10
6 6 (3.68%) Windows Server
7 5 (3.07%) Android
7 5 (3.07%) Apple iOS
8 3 (1.84%) Mac OS X
8 3 (1.84%) Windows 2000
9 2 (1.23%) Windows Server 2008
10 1 (0.61%) Linux
10 1 (0.61%) Ubuntu
10 1 (0.61%) Windows Server 2012
10 1 (0.61%) Windows Vista
Processes & Methodologies
1 52 (31.90%) ITIL
2 23 (14.11%) Service Management
3 12 (7.36%) Incident Management
4 9 (5.52%) Service Delivery
5 8 (4.91%) Problem Management
6 5 (3.07%) ITSM
6 5 (3.07%) Knowledge Management
7 4 (2.45%) Email Management
8 3 (1.84%) Asset Management
8 3 (1.84%) ITIL V3
8 3 (1.84%) Ticket Management
8 3 (1.84%) Time Management
9 2 (1.23%) ERP
9 2 (1.23%) Root Cause Analysis
9 2 (1.23%) Service Desk Management
10 1 (0.61%) Coaching
10 1 (0.61%) Line Management
10 1 (0.61%) Mobile Device Management
10 1 (0.61%) Network Monitoring
10 1 (0.61%) Software Licensing
Programming Languages
1 2 (1.23%) SQL
2 1 (0.61%) C
Qualifications
1 9 (5.52%) Security Cleared
2 7 (4.29%) Degree
2 7 (4.29%) SC Cleared
3 5 (3.07%) Microsoft Certification
4 4 (2.45%) ITIL Certification
4 4 (2.45%) MOS
5 3 (1.84%) BPSS Clearance
5 3 (1.84%) CTC Cleared
5 3 (1.84%) ITIL Foundation Certificate
6 2 (1.23%) A+ Certification
6 2 (1.23%) DBS Check
6 2 (1.23%) DV Cleared
6 2 (1.23%) MCTS
7 1 (0.61%) MCP
Quality Assurance & Compliance
1 22 (13.50%) SLA
2 2 (1.23%) Disclosure Scotland
System Software
1 70 (42.94%) Active Directory
2 1 (0.61%) XenApp
Systems Management
1 3 (1.84%) SCCM
2 1 (0.61%) AirWatch
2 1 (0.61%) OVSD
2 1 (0.61%) SCSM
Vendors
1 71 (43.56%) Microsoft
2 14 (8.59%) Citrix
3 12 (7.36%) ServiceNow
4 9 (5.52%) Cisco
5 8 (4.91%) Google
6 7 (4.29%) Remedy
7 6 (3.68%) Apple
8 5 (3.07%) Bomgar
9 4 (2.45%) LANDesk
9 4 (2.45%) Mitel
9 4 (2.45%) SAP
10 3 (1.84%) Avaya
10 3 (1.84%) HP
10 3 (1.84%) Lotus
10 3 (1.84%) Sitecore
10 3 (1.84%) SolarWinds
11 2 (1.23%) Dell
12 1 (0.61%) Altiris
12 1 (0.61%) Intel
12 1 (0.61%) Sophos
Leeds, West Yorkshire
The Bridge Ltd
Rate: From £120 to £125 per day
Posted: 2 days ago
Malvern, Worcestershire
Candidate Source
Rate: Up to £20,000 per annum DOE + Benefits
Posted: 2 days ago