The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 511 514 476
Rank change year-on-year
+3 -38
Contract jobs requiring a 1st Line Support Analyst 72 68 50
As % of all contract IT jobs located in England 0.14% 0.14% 0.11%
As % of the Job Titles category 0.15% 0.15% 0.12%
Number of daily rates quoted 24 30 9
Average daily rate
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£135 £110 £110
Average daily rate % change year-on-year
+22.72% -
90% offered a daily rate of more than £105 £78 £98
10% offered a daily rate of more than £190 £190 £238
UK excluding London average daily rate £135 £78 £110
% change year-on-year
+74.19% -29.54%
Number of hourly rates quoted 30 29 30
Average hourly rate £12.25 £11.50 £12.00
Average hourly rate % change year-on-year
+6.52% -4.16%
90% offered a hourly rate of more than £10.19 £9.40 £10.45
10% offered a hourly rate of more than £14.00 £17.50 £14.05
UK excluding London average hourly rate £12.00 £11.50 £11.50
% change year-on-year
+4.34% -
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46657 46455 40584
As % of all contract IT jobs located in England 92.33% 92.38% 92.80%
Number of daily rates quoted 28786 28831 23826
Average daily rate £400 £396 £400
Average daily rate % change year-on-year
+1.01% -1.00%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1833 1870 2077
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

1st Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 24 April 2015.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +3 27 £125 -7.40% 9
East of England +31 15 £135 - 2
London -15 7 £165 +50.00% 3
West Midlands -7 6 £190 -
North West -20 6 £175 +125.80% 3
Yorkshire -15 5 - -
East Midlands +6 3 £115 +100.00% 1
North East -3 2 - -
South West +3 1 £150 -
1st Line Support Analyst
UK

1st Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 95 (60.51%) Microsoft
2 93 (59.24%) Windows
3 87 (55.41%) ITIL
4 83 (52.87%) MS Office
5 64 (40.76%) Active Directory
6 42 (26.75%) Windows 7
7 38 (24.20%) Citrix
8 36 (22.93%) SLA
9 34 (21.66%) MS Excel
10 28 (17.83%) Windows XP
10 28 (17.83%) Service Management
11 26 (16.56%) Security Cleared
12 20 (12.74%) SC Cleared
12 20 (12.74%) Analytical Skills
12 20 (12.74%) MS Exchange
12 20 (12.74%) MCP
12 20 (12.74%) Cisco
13 17 (10.83%) ITIL Foundation Certificate
14 16 (10.19%) McAfee
14 16 (10.19%) Incident Management
14 16 (10.19%) Finance
14 16 (10.19%) Service Delivery
15 15 (9.55%) Windows Vista
15 15 (9.55%) Lotus
15 15 (9.55%) IBM Notes
16 14 (8.92%) Adobe
16 14 (8.92%) Symantec
17 13 (8.28%) Blackberry
18 12 (7.64%) Internet
19 11 (7.01%) German Language

1st Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (12.74%) MS Exchange
2 15 (9.55%) IBM Notes
3 6 (3.82%) SharePoint
4 2 (1.27%) Exchange Server 2003
5 1 (0.64%) Blackberry Enterprise Server
5 1 (0.64%) Exchange Server 2013
Applications
1 83 (52.87%) MS Office
2 34 (21.66%) MS Excel
3 1 (0.64%) MS PowerPoint
Cloud Services
1 4 (2.55%) Google Apps
2 2 (1.27%) Cloud Computing
Communications & Networking
1 12 (7.64%) Internet
2 8 (5.10%) LAN
2 8 (5.10%) WAN
3 7 (4.46%) TCP/IP
4 5 (3.18%) DNS
4 5 (3.18%) DHCP
5 4 (2.55%) Wireless
5 4 (2.55%) FTP
6 3 (1.91%) VPN
7 2 (1.27%) WebEx
7 2 (1.27%) Wi-Fi
7 2 (1.27%) VoIP
8 1 (0.64%) ISDN
8 1 (0.64%) SMTP
8 1 (0.64%) IP Telephony
8 1 (0.64%) Firewall
Database & Business Intelligence
1 4 (2.55%) SQL Server
Development Applications
1 7 (4.46%) Visual Studio
1 7 (4.46%) Subversion
General
1 16 (10.19%) Finance
2 11 (7.01%) German Language
3 8 (5.10%) French Language
4 6 (3.82%) Legal
5 5 (3.18%) Retail
6 4 (2.55%) Spanish Language
7 3 (1.91%) Advertising
8 2 (1.27%) Pharmaceutical
9 1 (0.64%) Multimedia
9 1 (0.64%) Billing
9 1 (0.64%) Telecoms
9 1 (0.64%) Back Office
Libraries, Frameworks & Software Standards
1 7 (4.46%) XML
2 6 (3.82%) ASP.NET
2 6 (3.82%) .NET
3 2 (1.27%) XMPP
Miscellaneous
1 20 (12.74%) Analytical Skills
2 13 (8.28%) Blackberry
3 9 (5.73%) Management Information System
4 5 (3.18%) iPad
4 5 (3.18%) Mobile Computing
4 5 (3.18%) Enterprise Software
5 4 (2.55%) Fat Client
5 4 (2.55%) Smartphone
5 4 (2.55%) Thin Client
5 4 (2.55%) Smartcard
6 3 (1.91%) EPoS
6 3 (1.91%) Mathematics
7 2 (1.27%) iPhone
7 2 (1.27%) Computer Science
7 2 (1.27%) NHS
8 1 (0.64%) Video Conferencing
Operating Systems
1 93 (59.24%) Windows
2 42 (26.75%) Windows 7
3 28 (17.83%) Windows XP
4 15 (9.55%) Windows Vista
5 9 (5.73%) Windows Server 2008
6 7 (4.46%) Windows 8
7 5 (3.18%) Windows Server 2003
8 4 (2.55%) Windows 2000 Server
9 3 (1.91%) Android
9 3 (1.91%) Mac OS
10 2 (1.27%) Apple iOS
10 2 (1.27%) BlackBerry OS
10 2 (1.27%) Windows Server 2012
10 2 (1.27%) Linux
11 1 (0.64%) Mac OS X
11 1 (0.64%) Windows 2000
11 1 (0.64%) UNIX
Processes & Methodologies
1 87 (55.41%) ITIL
2 28 (17.83%) Service Management
3 16 (10.19%) Incident Management
3 16 (10.19%) Service Delivery
4 10 (6.37%) ITSM
5 7 (4.46%) Agile Software Development
5 7 (4.46%) Waterfall
6 4 (2.55%) Time Management
6 4 (2.55%) CRM
7 3 (1.91%) Problem Management
8 2 (1.27%) ITIL V3
8 2 (1.27%) Configuration Management
9 1 (0.64%) Project Management
9 1 (0.64%) Business Intelligence
9 1 (0.64%) Software Testing
9 1 (0.64%) Logistics
9 1 (0.64%) Information Security
9 1 (0.64%) Line Management
9 1 (0.64%) Service Desk Management
Programming Languages
1 8 (5.10%) SQL
1 8 (5.10%) C
2 7 (4.46%) T-SQL
3 6 (3.82%) C#
4 1 (0.64%) VBScript
4 1 (0.64%) VB
Qualifications
1 26 (16.56%) Security Cleared
2 20 (12.74%) SC Cleared
2 20 (12.74%) MCP
3 17 (10.83%) ITIL Foundation Certificate
4 10 (6.37%) Microsoft Certification
5 5 (3.18%) ITIL Certification
6 4 (2.55%) MCDST
6 4 (2.55%) MCITP
6 4 (2.55%) MCSE
6 4 (2.55%) A+ Certification
7 3 (1.91%) CCNA
7 3 (1.91%) Cisco Certification
8 2 (1.27%) DV Cleared
8 2 (1.27%) Degree
Quality Assurance & Compliance
1 36 (22.93%) SLA
2 1 (0.64%) QA
System Software
1 64 (40.76%) Active Directory
2 2 (1.27%) XenApp
3 1 (0.64%) VMware Infrastructure
Systems Management
1 7 (4.46%) Backup Exec
2 3 (1.91%) OVSD
2 3 (1.91%) SCSM
3 2 (1.27%) SCCM
3 2 (1.27%) DameWare
Vendors
1 95 (60.51%) Microsoft
2 38 (24.20%) Citrix
3 20 (12.74%) Cisco
4 16 (10.19%) McAfee
5 15 (9.55%) Lotus
6 14 (8.92%) Adobe
6 14 (8.92%) Symantec
7 5 (3.18%) Apple
8 4 (2.55%) Altiris
8 4 (2.55%) Google
8 4 (2.55%) Reuters
8 4 (2.55%) Bloomberg
8 4 (2.55%) CQG
9 3 (1.91%) HP
9 3 (1.91%) Intel
9 3 (1.91%) Remedy
9 3 (1.91%) SAP
9 3 (1.91%) LANDesk
10 2 (1.27%) ServiceNow
10 2 (1.27%) BMC
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 19 hours ago
Manchester, Lancashire
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Rate: £11 - £13 per hour
Posted: 4 days ago
City of London
Venturi
Rate: £17 per hour
Posted: 11 days ago