The statistics below represent IT contracts advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 530 451 432
Rank change year-on-year
-79 -19
Contract jobs requiring a 1st Line Support Analyst 95 161 156
As % of all contract IT jobs located in England 0.19% 0.32% 0.32%
As % of the Job Titles category 0.20% 0.34% 0.34%
Number of daily rates quoted 30 44 69
Median daily rate £120 £115 £110
Median daily rate % change year-on-year
+4.34% +4.54%
90% offered a daily rate of more than £102 £81 £70
10% offered a daily rate of more than £225 £190 £185
UK excluding London median daily rate £110 £115 £100
% change year-on-year
-4.34% +15.00%
Number of hourly rates quoted 46 74 62
Median hourly rate £13.50 £12.50 £12.50
Median hourly rate % change year-on-year
+8.00% -
90% offered a hourly rate of more than £9.82 £10.00 £9.50
10% offered a hourly rate of more than £17.50 £17.00 £19.00
UK excluding London median hourly rate £13.00 £12.50 £12.50
% change year-on-year
+4.00% -
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47502 47488 45467
As % of all contract IT jobs located in England 94.92% 94.71% 94.59%
Number of daily rates quoted 31380 29845 28550
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1349 1884 1941
Median hourly rate £18.00 £17.00 £17.00
Median hourly rate % change year-on-year
+5.88% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £41.00 £40.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 28 May 2016.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 28 May 2016.

1st Line Support Analyst Hourly Rate Histogram in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -7 33 £170 +36.00% 4
London -19 25 £133 +1.92% 6
East of England 0 13 £105 +5.00% 2
North West -8 9 £114 +19.73%
East Midlands -2 4 - - 1
Yorkshire +7 3 £100 +43.36% 3
South West -9 3 - - 1
West Midlands -20 3 £260 +36.84% 1
North East -44 2 £110 -26.66%
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 May 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 1st Line Support Analyst in the job title.

1 109 (57.98%) Windows
2 94 (50.00%) Active Directory
3 76 (40.43%) Microsoft
4 74 (39.36%) MS Office
5 66 (35.11%) Windows 7
6 53 (28.19%) ITIL
7 31 (16.49%) SLA
8 28 (14.89%) Windows XP
9 27 (14.36%) Finance
10 26 (13.83%) Service Management
11 21 (11.17%) Citrix
12 20 (10.64%) Windows 8
13 19 (10.11%) MS Exchange
14 18 (9.57%) MS Excel
15 17 (9.04%) Cisco
16 16 (8.51%) Blackberry
17 14 (7.45%) WAN
17 14 (7.45%) LAN
17 14 (7.45%) Incident Management
18 10 (5.32%) Analytical Skills
18 10 (5.32%) Windows Server
19 8 (4.26%) ATM
19 8 (4.26%) Remedy
19 8 (4.26%) Fault Management
20 7 (3.72%) VPN
20 7 (3.72%) Legal
21 6 (3.19%) Local Government
21 6 (3.19%) MCP
21 6 (3.19%) HP
21 6 (3.19%) Email Management

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (10.11%) MS Exchange
2 5 (2.66%) Exchange Server 2010
3 4 (2.13%) SharePoint
4 3 (1.60%) Blackberry Enterprise Server
4 3 (1.60%) Exchange Server 2003
4 3 (1.60%) Exchange Server 2007
4 3 (1.60%) IBM Notes
5 1 (0.53%) CMS
5 1 (0.53%) Exchange Server 2013
Applications
1 74 (39.36%) MS Office
2 18 (9.57%) MS Excel
3 3 (1.60%) MS PowerPoint
4 1 (0.53%) MS Visio
4 1 (0.53%) Spreadsheet
Business Applications
1 1 (0.53%) Dynamics GP
Cloud Services
1 4 (2.13%) Office 365
Communications & Networking
1 14 (7.45%) LAN
1 14 (7.45%) WAN
2 8 (4.26%) ATM
3 7 (3.72%) VPN
4 4 (2.13%) TCP/IP
5 3 (1.60%) Internet
5 3 (1.60%) VoIP
6 2 (1.06%) DNS
7 1 (0.53%) DHCP
7 1 (0.53%) Extranet
7 1 (0.53%) Intranet
7 1 (0.53%) Multicast
7 1 (0.53%) Remote Desktop
7 1 (0.53%) Skype
7 1 (0.53%) Wireless
Database & Business Intelligence
1 2 (1.06%) SQL Server
1 2 (1.06%) SQL Server 2005
1 2 (1.06%) SQL Server 2008
Development Applications
1 1 (0.53%) JIRA
General
1 27 (14.36%) Finance
2 7 (3.72%) Legal
3 6 (3.19%) Local Government
4 5 (2.66%) Banking
5 4 (2.13%) International Banking
6 3 (1.60%) Law
7 2 (1.06%) French Language
7 2 (1.06%) Telecoms
8 1 (0.53%) Advertising
8 1 (0.53%) Investment Banking
8 1 (0.53%) Italian Language
8 1 (0.53%) Manufacturing
8 1 (0.53%) Military
Libraries, Frameworks & Software Standards
1 1 (0.53%) CSS
1 1 (0.53%) HTML
1 1 (0.53%) XHTML
1 1 (0.53%) XML
Miscellaneous
1 16 (8.51%) Blackberry
2 10 (5.32%) Analytical Skills
3 5 (2.66%) Smartphone
4 4 (2.13%) Enterprise Software
4 4 (2.13%) NHS
5 3 (1.60%) iPhone
5 3 (1.60%) Mobile Computing
6 2 (1.06%) BYOD
6 2 (1.06%) iPad
6 2 (1.06%) Private Cloud
7 1 (0.53%) Biometrics
7 1 (0.53%) Data Protection Act
7 1 (0.53%) Driving Licence
7 1 (0.53%) EPoS
7 1 (0.53%) Fat Client
7 1 (0.53%) Life Science
7 1 (0.53%) Statistics
7 1 (0.53%) Thin Client
Operating Systems
1 109 (57.98%) Windows
2 66 (35.11%) Windows 7
3 28 (14.89%) Windows XP
4 20 (10.64%) Windows 8
5 10 (5.32%) Windows Server
6 4 (2.13%) Linux
6 4 (2.13%) Windows 10
6 4 (2.13%) Windows Server 2008
7 3 (1.60%) Android
7 3 (1.60%) Apple iOS
7 3 (1.60%) Unix
7 3 (1.60%) Windows Server 2003
7 3 (1.60%) Windows Server 2012
8 1 (0.53%) Mac OS X
8 1 (0.53%) Windows NT
8 1 (0.53%) Windows Vista
Processes & Methodologies
1 53 (28.19%) ITIL
2 26 (13.83%) Service Management
3 14 (7.45%) Incident Management
4 8 (4.26%) Fault Management
5 6 (3.19%) Email Management
6 5 (2.66%) Change Management
6 5 (2.66%) Service Delivery
7 4 (2.13%) ITSM
7 4 (2.13%) Root Cause Analysis
8 3 (1.60%) ITIL V3
9 2 (1.06%) Data Protection
9 2 (1.06%) Ticket Management
9 2 (1.06%) Trend Analysis
10 1 (0.53%) Agile Software Development
10 1 (0.53%) Content Management
10 1 (0.53%) Document Management
10 1 (0.53%) Problem Management
10 1 (0.53%) Release Management
10 1 (0.53%) Time Management
10 1 (0.53%) Validation
Programming Languages
1 1 (0.53%) C
1 1 (0.53%) JavaScript
1 1 (0.53%) SQL
Qualifications
1 6 (3.19%) MCP
1 6 (3.19%) Security Cleared
2 5 (2.66%) Microsoft Certification
2 5 (2.66%) SC Cleared
3 4 (2.13%) CCNA
3 4 (2.13%) Cisco Certification
4 3 (1.60%) ITIL Certification
4 3 (1.60%) ITIL Foundation Certificate
5 2 (1.06%) A+ Certification
5 2 (1.06%) MCITP
5 2 (1.06%) MCSA
5 2 (1.06%) MCSE
6 1 (0.53%) DBS Check
6 1 (0.53%) Degree
Quality Assurance & Compliance
1 31 (16.49%) SLA
2 1 (0.53%) HL7
System Software
1 94 (50.00%) Active Directory
2 2 (1.06%) Terminal Server
2 2 (1.06%) VMware Infrastructure
3 1 (0.53%) Hyper-V
3 1 (0.53%) Terminal Services
Systems Management
1 2 (1.06%) DameWare
1 2 (1.06%) SCCM
2 1 (0.53%) Backup Exec
2 1 (0.53%) Malwarebytes
2 1 (0.53%) McAfee ePO
2 1 (0.53%) ServiceCenter
2 1 (0.53%) Unicenter
2 1 (0.53%) WSUS
Vendors
1 76 (40.43%) Microsoft
2 21 (11.17%) Citrix
3 17 (9.04%) Cisco
4 8 (4.26%) Remedy
5 6 (3.19%) HP
6 5 (2.66%) Bomgar
7 4 (2.13%) LANDesk
7 4 (2.13%) SAP
8 3 (1.60%) Apple
8 3 (1.60%) Lotus
8 3 (1.60%) VMware
9 2 (1.06%) Intel Security
9 2 (1.06%) ServiceNow
9 2 (1.06%) WorldPay
10 1 (0.53%) Computacenter
10 1 (0.53%) Forcepoint
10 1 (0.53%) Hummingbird
10 1 (0.53%) iManage
10 1 (0.53%) Meru Networks
10 1 (0.53%) Spiceworks
Walsall, West Midlands (County)
Experis Ltd
Rate: £10 - £13 per hour
Posted: 5 days ago
Milton Keynes
Computacenter
Rate: Competitive
Posted: 19 days ago
Bournemouth
Deerfoot IT Resources Ltd
Rate: Competitive Daily Rate
Posted: 15 days ago