The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 532 512 500
Rank change year-on-year
-20 -12
Contract jobs requiring a 1st Line Support Analyst 80 70 73
As % of all contract IT jobs located in England 0.15% 0.14% 0.15%
As % of the Job Titles category 0.16% 0.15% 0.16%
Number of daily rates quoted 20 25 24
Average daily rate
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£133 £120 £128
Average daily rate % change year-on-year
+10.41% -5.88%
90% offered a daily rate of more than £94 £95 £93
10% offered a daily rate of more than £196 £166 £150
UK excluding London average daily rate £100 £75 £125
% change year-on-year
+33.33% -40.00%
Number of hourly rates quoted 43 32 38
Average hourly rate £12.50 £12.00 £13.00
Average hourly rate % change year-on-year
+4.16% -7.69%
90% offered a hourly rate of more than £9.65 £9.05 £8.50
10% offered a hourly rate of more than £16.70 £17.50 £20.00
UK excluding London average hourly rate £12.00 £11.00 £11.00
% change year-on-year
+9.09% -
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
50070 46545 44688
As % of all contract IT jobs located in England 92.85% 92.44% 92.90%
Number of daily rates quoted 32553 28721 27161
Average daily rate £403 £400 £400
Average daily rate % change year-on-year
+0.62% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1859 1841 1962
Average hourly rate £17.25 £16.84 £17.50
Average hourly rate % change year-on-year
+2.43% -3.77%
90% offered a hourly rate of more than £11.00 £10.57 £11.00
10% offered a hourly rate of more than £42.50 £39.50 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

1st Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 31 August 2015.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 24 £140 -3.44% 1
South East -28 17 £93 -22.91% 4
East of England +17 16 £140 +24.44% 1
West Midlands -8 8 £100 - 4
Yorkshire -29 6 - - 1
North West -31 4 £80 +14.28%
North East -24 3 £95 -
South West -7 1 - - 2
East Midlands -12 1 - -
1st Line Support Analyst
UK

1st Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 31 August 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 98 (63.64%) Windows
2 79 (51.30%) Microsoft
3 77 (50.00%) ITIL
4 66 (42.86%) MS Office
5 56 (36.36%) Active Directory
6 45 (29.22%) Windows 7
7 31 (20.13%) Service Management
8 27 (17.53%) Citrix
8 27 (17.53%) Windows XP
8 27 (17.53%) MS Excel
9 24 (15.58%) Cisco
10 22 (14.29%) MS Exchange
11 20 (12.99%) SLA
12 19 (12.34%) Incident Management
13 16 (10.39%) Security Cleared
13 16 (10.39%) Analytical Skills
13 16 (10.39%) Service Delivery
14 15 (9.74%) McAfee
14 15 (9.74%) Lotus
14 15 (9.74%) MCP
14 15 (9.74%) IBM Notes
15 14 (9.09%) Adobe
15 14 (9.09%) Symantec
16 10 (6.49%) Internet
16 10 (6.49%) SQL
16 10 (6.49%) SC Cleared
16 10 (6.49%) Retail
17 9 (5.84%) ITIL Foundation Certificate
17 9 (5.84%) Blackberry
18 8 (5.19%) ITIL Certification

1st Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 31 August 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (14.29%) MS Exchange
2 15 (9.74%) IBM Notes
3 4 (2.60%) Exchange Server 2010
4 3 (1.95%) SharePoint
4 3 (1.95%) Exchange Server 2007
5 2 (1.30%) SharePoint 2013
6 1 (0.65%) Exchange Server 2013
6 1 (0.65%) Lync
6 1 (0.65%) Blackberry Enterprise Server
6 1 (0.65%) Exchange Server 2003
6 1 (0.65%) WorkSite
Applications
1 66 (42.86%) MS Office
2 27 (17.53%) MS Excel
3 3 (1.95%) MS Visio
3 3 (1.95%) MS PowerPoint
4 1 (0.65%) MS Project
Business Applications
1 2 (1.30%) Dynamics CRM
2 1 (0.65%) Oracle Applications
Cloud Services
1 5 (3.25%) Google Apps
2 1 (0.65%) Office 365
Communications & Networking
1 10 (6.49%) Internet
2 5 (3.25%) TCP/IP
2 5 (3.25%) DNS
3 4 (2.60%) LAN
3 4 (2.60%) WAN
3 4 (2.60%) DHCP
4 2 (1.30%) Intranet
4 2 (1.30%) Firewall
4 2 (1.30%) WebEx
5 1 (0.65%) Wi-Fi
5 1 (0.65%) IP Telephony
Database & Business Intelligence
1 2 (1.30%) SQL Server
Development Applications
1 7 (4.55%) Visual Studio
1 7 (4.55%) Subversion
General
1 10 (6.49%) Retail
2 8 (5.19%) German Language
3 6 (3.90%) Finance
4 4 (2.60%) Legal
4 4 (2.60%) Advertising
5 3 (1.95%) Telecoms
6 1 (0.65%) Back Office
6 1 (0.65%) Spanish Language
6 1 (0.65%) Local Government
6 1 (0.65%) French Language
Libraries, Frameworks & Software Standards
1 7 (4.55%) XML
2 6 (3.90%) .NET
2 6 (3.90%) ASP.NET
Miscellaneous
1 16 (10.39%) Analytical Skills
2 9 (5.84%) Blackberry
3 7 (4.55%) EPoS
4 4 (2.60%) Thin Client
4 4 (2.60%) Mathematics
4 4 (2.60%) Fat Client
5 3 (1.95%) Enterprise Software
5 3 (1.95%) Computer Science
5 3 (1.95%) NHS
6 2 (1.30%) iPhone
7 1 (0.65%) Digital Media
7 1 (0.65%) FMCG
7 1 (0.65%) Client/Server
7 1 (0.65%) Smartphone
7 1 (0.65%) PDA
Operating Systems
1 98 (63.64%) Windows
2 45 (29.22%) Windows 7
3 27 (17.53%) Windows XP
4 8 (5.19%) Windows 8
5 6 (3.90%) Windows Server 2008
5 6 (3.90%) Windows Server 2003
5 6 (3.90%) UNIX
6 5 (3.25%) Windows Server 2012
7 4 (2.60%) Linux
8 3 (1.95%) Android
9 2 (1.30%) Windows 2000 Server
9 2 (1.30%) Apple iOS
9 2 (1.30%) BlackBerry OS
10 1 (0.65%) Mac OS
10 1 (0.65%) Windows NT
10 1 (0.65%) Windows Mobile
10 1 (0.65%) Windows Vista
Processes & Methodologies
1 77 (50.00%) ITIL
2 31 (20.13%) Service Management
3 19 (12.34%) Incident Management
4 16 (10.39%) Service Delivery
5 7 (4.55%) Agile Software Development
5 7 (4.55%) Waterfall
6 6 (3.90%) Configuration Management
7 4 (2.60%) ITSM
8 2 (1.30%) CRM
8 2 (1.30%) E-Commerce
8 2 (1.30%) Business Intelligence
8 2 (1.30%) Time Management
8 2 (1.30%) ITIL V3
9 1 (0.65%) Coaching
9 1 (0.65%) Project Management
9 1 (0.65%) Document Management
9 1 (0.65%) Logistics
9 1 (0.65%) Knowledge Management
9 1 (0.65%) Information Security
Programming Languages
1 10 (6.49%) SQL
2 7 (4.55%) T-SQL
3 6 (3.90%) C#
Qualifications
1 16 (10.39%) Security Cleared
2 15 (9.74%) MCP
3 10 (6.49%) SC Cleared
4 9 (5.84%) ITIL Foundation Certificate
5 8 (5.19%) ITIL Certification
6 5 (3.25%) Degree
7 3 (1.95%) Microsoft Certification
7 3 (1.95%) DV Cleared
8 2 (1.30%) MCSE
9 1 (0.65%) MCSA
9 1 (0.65%) MCITP
Quality Assurance & Compliance
1 20 (12.99%) SLA
System Software
1 56 (36.36%) Active Directory
2 4 (2.60%) VMware Infrastructure
3 3 (1.95%) Hyper-V
Systems Management
1 4 (2.60%) Backup Exec
2 3 (1.95%) SCCM
3 2 (1.30%) OVSD
3 2 (1.30%) DameWare
4 1 (0.65%) NetVault Backup
Vendors
1 79 (51.30%) Microsoft
2 27 (17.53%) Citrix
3 24 (15.58%) Cisco
4 15 (9.74%) Lotus
4 15 (9.74%) McAfee
5 14 (9.09%) Symantec
5 14 (9.09%) Adobe
6 5 (3.25%) HP
6 5 (3.25%) VMware
6 5 (3.25%) Google
7 3 (1.95%) LANDesk
7 3 (1.95%) Sun
8 2 (1.30%) BMC
9 1 (0.65%) Nokia
9 1 (0.65%) Apple
9 1 (0.65%) Salesforce.com
9 1 (0.65%) Remedy
9 1 (0.65%) Anite
9 1 (0.65%) Oracle
9 1 (0.65%) SAP
Birmingham, West Midlands (County)
LA International
Rate: £175 - £190 per day
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £21.55 per hour
Posted: 5 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Rate: £80 - £90 per day
Posted: 6 days ago
Bradford
Hays IT - Uk Posting account
Rate: £9.00 - £11.00 per hour
Posted: 18 days ago