The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 502 470 467
Rank change year-on-year
-32 -3
Contract jobs requiring a 1st Line Support Analyst 77 83 57
As % of all contract IT jobs located in England 0.16% 0.17% 0.13%
As % of the Job Titles category 0.17% 0.19% 0.14%
Number of daily rates quoted 19 31 11
Average daily rate
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£130 £110 £125
Average daily rate % change year-on-year
+18.18% -12.00%
90% offered a daily rate of more than £95 £78 £110
10% offered a daily rate of more than £190 £175 £263
UK excluding London average daily rate £131 £78 £125
% change year-on-year
+69.35% -38.00%
Number of hourly rates quoted 37 38 34
Average hourly rate £12.50 £12.25 £12.25
Average hourly rate % change year-on-year
+2.04% -
90% offered a hourly rate of more than £10.13 £9.35 £10.15
10% offered a hourly rate of more than £14.00 £17.50 £14.50
UK excluding London average hourly rate £12.00 £11.50 £12.00
% change year-on-year
+4.34% -4.16%
1st Line Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45428 44376 39335
As % of all contract IT jobs located in England 92.34% 92.50% 92.67%
Number of daily rates quoted 28584 27952 23212
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1800 1857 2029
Average hourly rate £16.54 £17.00 £19.00
Average hourly rate % change year-on-year
-2.70% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £41.00 £40.50 £41.77
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

1st Line Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 22 May 2015.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -15 26 £118 +2.17% 6
East of England +13 12 - - 2
West Midlands 0 10 £190 -
London -29 9 £130 +13.04% 3
North West -20 6 £95 +22.58% 2
South West +12 4 £144 - 1
Yorkshire -13 4 - - 2
North East -9 3 £150 -
East Midlands -11 3 £115 +100.00% 3
1st Line Support Analyst
UK

1st Line Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 92 (58.23%) Microsoft
2 89 (56.33%) Windows
3 84 (53.16%) ITIL
4 79 (50.00%) MS Office
5 66 (41.77%) Active Directory
6 38 (24.05%) Windows 7
7 36 (22.78%) SLA
8 35 (22.15%) Citrix
9 29 (18.35%) MS Excel
10 28 (17.72%) Windows XP
11 26 (16.46%) Service Management
12 22 (13.92%) Cisco
13 21 (13.29%) Security Cleared
14 19 (12.03%) MS Exchange
15 17 (10.76%) Incident Management
15 17 (10.76%) Analytical Skills
16 15 (9.49%) McAfee
17 14 (8.86%) Lotus
17 14 (8.86%) MCP
17 14 (8.86%) IBM Notes
17 14 (8.86%) SC Cleared
18 13 (8.23%) ITIL Foundation Certificate
18 13 (8.23%) Adobe
18 13 (8.23%) Symantec
18 13 (8.23%) Service Delivery
18 13 (8.23%) Finance
19 11 (6.96%) Blackberry
20 10 (6.33%) Retail
20 10 (6.33%) Windows Vista
21 9 (5.70%) Internet

1st Line Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (12.03%) MS Exchange
2 14 (8.86%) IBM Notes
3 2 (1.27%) SharePoint
4 1 (0.63%) Exchange Server 2013
4 1 (0.63%) Exchange Server 2003
4 1 (0.63%) Blackberry Enterprise Server
Applications
1 79 (50.00%) MS Office
2 29 (18.35%) MS Excel
3 1 (0.63%) MS PowerPoint
Cloud Services
1 7 (4.43%) Google Apps
2 2 (1.27%) Cloud Computing
Communications & Networking
1 9 (5.70%) Internet
1 9 (5.70%) TCP/IP
1 9 (5.70%) LAN
1 9 (5.70%) WAN
2 4 (2.53%) DHCP
2 4 (2.53%) DNS
3 3 (1.90%) VPN
4 2 (1.27%) VoIP
4 2 (1.27%) Wi-Fi
4 2 (1.27%) WebEx
5 1 (0.63%) IP Telephony
5 1 (0.63%) Firewall
5 1 (0.63%) SMTP
5 1 (0.63%) ISDN
5 1 (0.63%) Intranet
Database & Business Intelligence
1 4 (2.53%) SQL Server
Development Applications
1 7 (4.43%) Subversion
1 7 (4.43%) Visual Studio
General
1 13 (8.23%) Finance
2 10 (6.33%) Retail
3 8 (5.06%) German Language
4 6 (3.80%) Legal
5 5 (3.16%) French Language
6 3 (1.90%) Advertising
7 2 (1.27%) Pharmaceutical
8 1 (0.63%) Multimedia
8 1 (0.63%) Billing
8 1 (0.63%) Back Office
8 1 (0.63%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (4.43%) XML
2 6 (3.80%) ASP.NET
2 6 (3.80%) .NET
3 2 (1.27%) XMPP
Miscellaneous
1 17 (10.76%) Analytical Skills
2 11 (6.96%) Blackberry
3 6 (3.80%) EPoS
3 6 (3.80%) Enterprise Software
4 5 (3.16%) Mobile Computing
4 5 (3.16%) iPad
4 5 (3.16%) Mathematics
4 5 (3.16%) NHS
5 4 (2.53%) Management Information System
6 2 (1.27%) Thin Client
6 2 (1.27%) Fat Client
6 2 (1.27%) Computer Science
6 2 (1.27%) iPhone
7 1 (0.63%) Video Conferencing
7 1 (0.63%) FMCG
Operating Systems
1 89 (56.33%) Windows
2 38 (24.05%) Windows 7
3 28 (17.72%) Windows XP
4 10 (6.33%) Windows Vista
5 8 (5.06%) Windows Server 2008
6 7 (4.43%) Windows 8
7 5 (3.16%) Windows Server 2003
8 4 (2.53%) Windows 2000 Server
9 3 (1.90%) Android
10 2 (1.27%) Linux
10 2 (1.27%) Apple iOS
10 2 (1.27%) BlackBerry OS
10 2 (1.27%) Windows Server 2012
11 1 (0.63%) Windows 2000
11 1 (0.63%) UNIX
11 1 (0.63%) Mac OS X
Processes & Methodologies
1 84 (53.16%) ITIL
2 26 (16.46%) Service Management
3 17 (10.76%) Incident Management
4 13 (8.23%) Service Delivery
5 7 (4.43%) Waterfall
5 7 (4.43%) Agile Software Development
6 6 (3.80%) ITSM
7 4 (2.53%) CRM
8 3 (1.90%) Time Management
9 2 (1.27%) Configuration Management
9 2 (1.27%) ITIL V3
10 1 (0.63%) Service Desk Management
10 1 (0.63%) Line Management
10 1 (0.63%) Information Security
10 1 (0.63%) Document Management
10 1 (0.63%) Logistics
10 1 (0.63%) Business Intelligence
10 1 (0.63%) Project Management
Programming Languages
1 8 (5.06%) SQL
2 7 (4.43%) T-SQL
3 6 (3.80%) C#
4 4 (2.53%) C
Qualifications
1 21 (13.29%) Security Cleared
2 14 (8.86%) MCP
2 14 (8.86%) SC Cleared
3 13 (8.23%) ITIL Foundation Certificate
4 5 (3.16%) Microsoft Certification
4 5 (3.16%) ITIL Certification
5 3 (1.90%) Degree
5 3 (1.90%) CCNA
5 3 (1.90%) MCSE
5 3 (1.90%) Cisco Certification
6 2 (1.27%) DV Cleared
Quality Assurance & Compliance
1 36 (22.78%) SLA
2 1 (0.63%) QA
System Software
1 66 (41.77%) Active Directory
2 2 (1.27%) XenApp
3 1 (0.63%) Hyper-V
3 1 (0.63%) VMware Infrastructure
Systems Management
1 6 (3.80%) Backup Exec
2 2 (1.27%) SCCM
2 2 (1.27%) OVSD
2 2 (1.27%) DameWare
Vendors
1 92 (58.23%) Microsoft
2 35 (22.15%) Citrix
3 22 (13.92%) Cisco
4 15 (9.49%) McAfee
5 14 (8.86%) Lotus
6 13 (8.23%) Adobe
6 13 (8.23%) Symantec
7 7 (4.43%) Google
8 3 (1.90%) LANDesk
8 3 (1.90%) SAP
8 3 (1.90%) HP
9 2 (1.27%) BMC
9 2 (1.27%) Apple
9 2 (1.27%) Remedy
9 2 (1.27%) ServiceNow
10 1 (0.63%) VMware
10 1 (0.63%) Altiris
10 1 (0.63%) WatchGuard
10 1 (0.63%) SonicWALL
10 1 (0.63%) Draytek
Northampton
Recruitment Genius
Rate: £17000 - £20000 per annum
Posted: 5 days ago
Peterborough, Cambridgeshire
Global Technology Solutions Ltd
Rate: £11 - £13 per hour
Posted: 6 days ago
Spalding
Quantica Technology - London
Rate: £10 - £12 per hour
Posted: 14 days ago