The statistics below represent IT contracts advertised across the England region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
First Line Support Analyst
UK / England
Rank 502 516 433
Rank change year-on-year
+14 -83
Contract jobs requiring a 1st Line Support Analyst 58 95 159
As % of all contract IT jobs located in England 0.14% 0.20% 0.33%
As % of the Job Titles category 0.15% 0.21% 0.35%
Number of daily rates quoted 37 25 60
Median daily rate £125 £120 £135
Median daily rate % change year-on-year
+4.16% -11.11%
90% offered a daily rate of more than £85 £90 £83
10% offered a daily rate of more than £179 £193 £165
UK excluding London median daily rate £125 £95 £135
% change year-on-year
+31.57% -29.62%
Number of hourly rates quoted 16 40 61
Median hourly rate £14.38 £13.50 £12.00
Median hourly rate % change year-on-year
+6.48% +12.50%
90% offered a hourly rate of more than £11.20 £11.00 £9.50
10% offered a hourly rate of more than £17.00 £17.00 £18.50
UK excluding London median hourly rate £13.50 £13.00 £12.00
% change year-on-year
+3.84% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
38923 45199 45004
As % of all contract IT jobs located in England 94.64% 95.07% 94.79%
Number of daily rates quoted 25520 29485 28268
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.48% +5.74%
90% offered a daily rate of more than £254 £263 £240
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1389 1530 1806
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £46.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

1st Line Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in England

1st Line Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Daily Rate Trend in England

1st Line Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the England region over the 3 months to 19 February 2017.

1st Line Support Analyst Daily Rate Histogram in England

1st Line Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the England region.

1st Line Support Analyst Hourly Rate Trend in England

1st Line Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the England region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 19 £175 +22.80% 5
South East -1 12 £133 +39.47% 9
West Midlands +15 9 £84 -53.97%
North West +35 6 £110 -18.51% 2
South West +14 6 £160 - 2
Yorkshire +15 5 £125 +13.63% 3
East of England +3 1 - -
1st Line Support Analyst
UK

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 19 February 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 1st Line Support Analyst in the job title.

1 80 (60.61%) Windows
2 61 (46.21%) Microsoft
2 61 (46.21%) Active Directory
3 59 (44.70%) MS Office
4 44 (33.33%) Windows 7
5 43 (32.58%) ITIL
6 34 (25.76%) MS Excel
7 17 (12.88%) Law
7 17 (12.88%) SLA
7 17 (12.88%) Service Management
8 16 (12.12%) Windows XP
9 13 (9.85%) Citrix
10 10 (7.58%) Analytical Skills
10 10 (7.58%) MS Exchange
10 10 (7.58%) Incident Management
11 9 (6.82%) Legal
11 9 (6.82%) Windows 10
12 8 (6.06%) ServiceNow
12 8 (6.06%) Security Cleared
12 8 (6.06%) Finance
12 8 (6.06%) Blackberry
13 7 (5.30%) Microsoft Certification
13 7 (5.30%) Cisco
13 7 (5.30%) VPN
13 7 (5.30%) SC Cleared
13 7 (5.30%) Windows 8
14 6 (4.55%) iPhone
14 6 (4.55%) IBM Notes
14 6 (4.55%) Lotus
14 6 (4.55%) MOS

1st Line Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.58%) MS Exchange
2 6 (4.55%) IBM Notes
3 4 (3.03%) Exchange Server 2010
4 3 (2.27%) Exchange Server 2007
5 2 (1.52%) Blackberry Enterprise Server
5 2 (1.52%) Skype for Business
6 1 (0.76%) IBM Domino
6 1 (0.76%) SharePoint
Applications
1 59 (44.70%) MS Office
2 34 (25.76%) MS Excel
3 3 (2.27%) MS PowerPoint
4 1 (0.76%) Adobe Illustrator
4 1 (0.76%) InDesign
4 1 (0.76%) SOLIDWORKS
Business Applications
1 1 (0.76%) Dynamics NAV
1 1 (0.76%) Remedy ITSM
1 1 (0.76%) SAP FI
Cloud Services
1 5 (3.79%) Google Drive
1 5 (3.79%) Office 365
Communications & Networking
1 7 (5.30%) VPN
2 5 (3.79%) LAN
2 5 (3.79%) Remote Desktop
3 4 (3.03%) TCP/IP
3 4 (3.03%) Wireless
4 2 (1.52%) Skype
4 2 (1.52%) WAN
5 1 (0.76%) HTTPS
5 1 (0.76%) Internet
5 1 (0.76%) IP Telephony
5 1 (0.76%) VoIP
Development Applications
1 3 (2.27%) JIRA
General
1 17 (12.88%) Law
2 9 (6.82%) Legal
3 8 (6.06%) Finance
4 4 (3.03%) Retail
5 2 (1.52%) Manufacturing
5 2 (1.52%) Telecoms
6 1 (0.76%) Advertising
6 1 (0.76%) Banking
6 1 (0.76%) French Language
6 1 (0.76%) Italian Language
6 1 (0.76%) Military
6 1 (0.76%) Pharmaceutical
6 1 (0.76%) Portuguese Language
6 1 (0.76%) Spanish Language
Miscellaneous
1 10 (7.58%) Analytical Skills
2 8 (6.06%) Blackberry
3 6 (4.55%) iPhone
4 4 (3.03%) Smartphone
5 3 (2.27%) EPoS
6 2 (1.52%) Computer Science
6 2 (1.52%) Fat Client
6 2 (1.52%) Thin Client
7 1 (0.76%) Data Protection Act
7 1 (0.76%) Life Science
7 1 (0.76%) Management Information System
7 1 (0.76%) User Experience
7 1 (0.76%) Video Conferencing
Operating Systems
1 80 (60.61%) Windows
2 44 (33.33%) Windows 7
3 16 (12.12%) Windows XP
4 9 (6.82%) Windows 10
5 7 (5.30%) Windows 8
6 5 (3.79%) Windows Server
7 4 (3.03%) Android
7 4 (3.03%) Apple iOS
8 3 (2.27%) Windows 2000
9 1 (0.76%) Mac OS X
9 1 (0.76%) Windows Mobile
9 1 (0.76%) Windows Server 2008
9 1 (0.76%) Windows Vista
Processes & Methodologies
1 43 (32.58%) ITIL
2 17 (12.88%) Service Management
3 10 (7.58%) Incident Management
4 5 (3.79%) ITSM
5 4 (3.03%) Problem Management
6 3 (2.27%) Asset Management
6 3 (2.27%) Root Cause Analysis
6 3 (2.27%) Service Delivery
7 2 (1.52%) ERP
7 2 (1.52%) ITIL V3
7 2 (1.52%) SAP Implementation
7 2 (1.52%) Time Management
8 1 (0.76%) Continuous Improvement
8 1 (0.76%) Data Entry
8 1 (0.76%) Data Protection
8 1 (0.76%) Disaster Recovery
8 1 (0.76%) High Availability
8 1 (0.76%) Network Monitoring
8 1 (0.76%) Service Desk Management
8 1 (0.76%) Trend Analysis
Programming Languages
1 1 (0.76%) SQL
Qualifications
1 8 (6.06%) Security Cleared
2 7 (5.30%) Microsoft Certification
2 7 (5.30%) SC Cleared
3 6 (4.55%) Degree
3 6 (4.55%) MOS
4 4 (3.03%) ITIL Certification
5 3 (2.27%) BPSS Clearance
5 3 (2.27%) CTC Cleared
6 2 (1.52%) DBS Check
6 2 (1.52%) DV Cleared
6 2 (1.52%) ITIL Foundation Certificate
6 2 (1.52%) MCP
7 1 (0.76%) A+ Certification
7 1 (0.76%) MCTS
Quality Assurance & Compliance
1 17 (12.88%) SLA
2 2 (1.52%) Disclosure Scotland
System Software
1 61 (46.21%) Active Directory
2 1 (0.76%) XenApp
Systems Management
1 1 (0.76%) AirWatch
1 1 (0.76%) SCCM
1 1 (0.76%) SCSM
Vendors
1 61 (46.21%) Microsoft
2 13 (9.85%) Citrix
3 8 (6.06%) ServiceNow
4 7 (5.30%) Cisco
5 6 (4.55%) Lotus
6 5 (3.79%) Apple
6 5 (3.79%) Google
7 4 (3.03%) LANDesk
7 4 (3.03%) SAP
8 3 (2.27%) HP
8 3 (2.27%) Remedy
9 1 (0.76%) Adobe
9 1 (0.76%) Altiris
9 1 (0.76%) Belkin
9 1 (0.76%) Compaq
9 1 (0.76%) Dell
9 1 (0.76%) Intel
9 1 (0.76%) Mitel
9 1 (0.76%) NETGEAR
9 1 (0.76%) Sophos
Reading, Berkshire
Randstad Technologies
Rate: £100 per day
Posted: 2 days ago
Slough, Berkshire
Computer People
Rate: £100.00 - £110.00 per day
Posted: 5 days ago
Skipton, North Yorkshire
Oscar
Rate: £10 - £13 per hour
Posted: 3 days ago