The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 438 433 427
Rank change year-on-year
-5 -6
Contract jobs requiring a 2nd Line Support Engineer 125 121 136
As % of all contract IT jobs located in England 0.25% 0.26% 0.26%
As % of the Job Titles category 0.27% 0.28% 0.28%
Number of daily rates quoted 42 29 36
Average daily rate
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of your Daily Rate
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£164 £142 £151
Average daily rate % change year-on-year
+15.72% -6.44%
90% offered a daily rate of more than £128 £108 £110
10% offered a daily rate of more than £248 £190 £208
UK excluding London average daily rate £165 £138 £151
% change year-on-year
+19.34% -8.59%
Number of hourly rates quoted 37 47 35
Average hourly rate £14.50 £16.00 £15.53
Average hourly rate % change year-on-year
-9.37% +3.02%
90% offered a hourly rate of more than £11.15 £11.97 £11.40
10% offered a hourly rate of more than £19.40 £21.80 £23.10
UK excluding London average hourly rate £14.00 £16.25 £15.50
% change year-on-year
-13.84% +4.83%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45617 43185 49090
As % of all contract IT jobs located in England 92.47% 92.64% 92.56%
Number of daily rates quoted 28196 25932 28031
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £225 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1837 1975 2545
Average hourly rate £16.50 £18.00 £19.50
Average hourly rate % change year-on-year
-8.33% -7.69%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support Engineer
UK

2nd Line Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Daily Rate Trend in England

2nd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 29 July 2014.

2nd Line Support Engineer Daily Rate Histogram in England

2nd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Hourly Rate Trend in England

2nd Line Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 29 July 2014.

2nd Line Support Engineer Hourly Rate Histogram in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 38 £160 +10.34% 6
South East -21 32 £140 -15.15% 14
West Midlands -6 15 £238 - 4
East of England -24 14 £160 -33.33% 3
South West -29 11 £213 +93.18% 4
Yorkshire +6 7 £216 +88.04% 4
East Midlands -5 4 £165 +32.00% 6
North West -7 4 - - 1
North East - - - -
2nd Line Support Engineer
UK

2nd Line Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 July 2014, IT contractor jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 202 (81.12%) Windows
2 123 (49.40%) Active Directory
3 119 (47.79%) Microsoft
4 117 (46.99%) Windows 7
5 116 (46.59%) MS Office
6 101 (40.56%) Windows XP
7 59 (23.69%) Windows Server 2008
8 52 (20.88%) Windows Server 2003
9 51 (20.48%) ITIL
10 48 (19.28%) MS Exchange
11 47 (18.88%) MS Excel
12 46 (18.47%) Cisco
13 45 (18.07%) Blackberry
14 40 (16.06%) Citrix
15 33 (13.25%) VMware
16 30 (12.05%) TCP/IP
16 30 (12.05%) LAN
17 25 (10.04%) MCP
18 23 (9.24%) IBM Notes
18 23 (9.24%) Lotus
19 22 (8.84%) WAN
20 21 (8.43%) Exchange Server 2010
21 20 (8.03%) SCCM
22 18 (7.23%) Windows Vista
22 18 (7.23%) HP
22 18 (7.23%) SLA
23 17 (6.83%) Firewall
24 16 (6.43%) Symantec
24 16 (6.43%) Microsoft Certification
24 16 (6.43%) VPN

2nd Line Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 July 2014, IT contractor jobs across the England region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (19.28%) MS Exchange
2 23 (9.24%) IBM Notes
3 21 (8.43%) Exchange Server 2010
4 13 (5.22%) Exchange Server 2003
5 12 (4.82%) Blackberry Enterprise Server
6 10 (4.02%) Exchange Server 2007
7 5 (2.01%) Lync
8 4 (1.61%) SharePoint 2010
8 4 (1.61%) SharePoint
9 2 (0.80%) WorkSite
10 1 (0.40%) Exchange Server 2000
10 1 (0.40%) Exchange Server 2013
Applications
1 116 (46.59%) MS Office
2 47 (18.88%) MS Excel
3 8 (3.21%) MS Visio
3 8 (3.21%) Acrobat
3 8 (3.21%) MS PowerPoint
3 8 (3.21%) MS Project
Business Applications
1 3 (1.20%) Cerner Millennium
1 3 (1.20%) Eikon
Cloud Services
1 10 (4.02%) Office 365
Communications & Networking
1 30 (12.05%) LAN
1 30 (12.05%) TCP/IP
2 22 (8.84%) WAN
3 17 (6.83%) Firewall
4 16 (6.43%) VPN
5 14 (5.62%) VoIP
6 13 (5.22%) Internet
7 12 (4.82%) DNS
8 9 (3.61%) Wireless
9 5 (2.01%) Cisco IOS
10 4 (1.61%) Wi-Fi
10 4 (1.61%) 3G
10 4 (1.61%) DHCP
10 4 (1.61%) SAN
10 4 (1.61%) ADSL
11 3 (1.20%) SMS
12 1 (0.40%) Intranet
12 1 (0.40%) Ethernet
12 1 (0.40%) NetScreen
12 1 (0.40%) BIG-IP
Database & Business Intelligence
1 3 (1.20%) SQL Server
2 2 (0.80%) Oracle ODI
3 1 (0.40%) Oracle Reports
3 1 (0.40%) SQL Server 2000
3 1 (0.40%) SQL Server 2005
3 1 (0.40%) SQL Server 2008
Development Applications
1 4 (1.61%) Team Foundation Server
2 1 (0.40%) JIRA
General
1 12 (4.82%) Finance
2 8 (3.21%) Retail
3 5 (2.01%) Banking
4 2 (0.80%) Publishing
4 2 (0.80%) Law
5 1 (0.40%) Legal
5 1 (0.40%) Aerospace
5 1 (0.40%) Financial Institution
5 1 (0.40%) Back Office
5 1 (0.40%) Telecoms
5 1 (0.40%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.40%) J2EE
1 1 (0.40%) CSS
1 1 (0.40%) MSMQ
1 1 (0.40%) OLE
1 1 (0.40%) Android SDK
Miscellaneous
1 45 (18.07%) Blackberry
2 8 (3.21%) iPhone
3 7 (2.81%) iPad
4 6 (2.41%) NHS
5 5 (2.01%) Client/Server
5 5 (2.01%) Video Conferencing
6 2 (0.80%) EPoS
6 2 (0.80%) CMDB
7 1 (0.40%) Fat Client
7 1 (0.40%) EqualLogic
7 1 (0.40%) Thin Client
7 1 (0.40%) Hedge funds
Operating Systems
1 202 (81.12%) Windows
2 117 (46.99%) Windows 7
3 101 (40.56%) Windows XP
4 59 (23.69%) Windows Server 2008
5 52 (20.88%) Windows Server 2003
6 18 (7.23%) Windows Vista
7 16 (6.43%) Windows Server 2012
8 15 (6.02%) Windows 8
8 15 (6.02%) Windows 2000
9 12 (4.82%) Mac OS X
10 9 (3.61%) Linux
11 8 (3.21%) Mac OS
11 8 (3.21%) Android
12 4 (1.61%) Windows 2000 Server
12 4 (1.61%) UNIX
13 2 (0.80%) HPUX
13 2 (0.80%) Ubuntu
13 2 (0.80%) CentOS
13 2 (0.80%) Red Hat Enterprise Linux
14 1 (0.40%) Apple iOS
Processes & Methodologies
1 51 (20.48%) ITIL
2 15 (6.02%) Incident Management
3 10 (4.02%) Service Management
4 9 (3.61%) Software Deployment
5 8 (3.21%) Change Management
6 7 (2.81%) Asset Management
7 6 (2.41%) Migration
7 6 (2.41%) ITIL V3
8 5 (2.01%) Service Delivery
8 5 (2.01%) Configuration Management
8 5 (2.01%) Project Management
9 4 (1.61%) BCP
9 4 (1.61%) Release Management
10 3 (1.20%) Time Management
10 3 (1.20%) Software Distribution
11 2 (0.80%) Network Management
11 2 (0.80%) Knowledge Management
11 2 (0.80%) Agile Software Development
11 2 (0.80%) Workflow
12 1 (0.40%) CRM
Programming Languages
1 12 (4.82%) C
2 5 (2.01%) SQL
3 2 (0.80%) Python
3 2 (0.80%) Java
Qualifications
1 25 (10.04%) MCP
2 16 (6.43%) Microsoft Certification
2 16 (6.43%) Security Cleared
3 13 (5.22%) SC Cleared
4 9 (3.61%) MCITP
4 9 (3.61%) MCSE
5 8 (3.21%) MCSA
5 8 (3.21%) A+ Certification
6 7 (2.81%) ITIL Certification
6 7 (2.81%) Cisco Certification
6 7 (2.81%) MCTS
7 6 (2.41%) CCNA
8 5 (2.01%) Network+ Certification
8 5 (2.01%) MCDST
9 3 (1.20%) DV Cleared
10 2 (0.80%) Degree
10 2 (0.80%) MOS
10 2 (0.80%) Check Point Certification
10 2 (0.80%) ITIL Foundation Certificate
11 1 (0.40%) CCSA
Quality Assurance & Compliance
1 18 (7.23%) SLA
2 2 (0.80%) QA
System Software
1 123 (49.40%) Active Directory
2 16 (6.43%) VMware Infrastructure
3 6 (2.41%) XenApp
4 3 (1.20%) Hyper-V
5 2 (0.80%) vSphere
5 2 (0.80%) VMware Server
6 1 (0.40%) VMware ESXi
6 1 (0.40%) XenServer
6 1 (0.40%) Terminal Server
6 1 (0.40%) Terminal Services
6 1 (0.40%) VMware ESX
6 1 (0.40%) VMware Workstation
6 1 (0.40%) Microsoft App-V
Systems Management
1 20 (8.03%) SCCM
2 6 (2.41%) Backup Exec
3 5 (2.01%) Norton AntiVirus
4 4 (1.61%) Systems Management Server (SMS)
4 4 (1.61%) OpenView Configuration Management
5 3 (1.20%) MIMEsweeper
5 3 (1.20%) HP SIM
5 3 (1.20%) Symantec Enterprise Vault
6 1 (0.40%) Opsview
6 1 (0.40%) Cisco CUCM
6 1 (0.40%) SCOM
6 1 (0.40%) Cacti
6 1 (0.40%) NetBackup
6 1 (0.40%) Nagios
Vendors
1 119 (47.79%) Microsoft
2 46 (18.47%) Cisco
3 40 (16.06%) Citrix
4 33 (13.25%) VMware
5 23 (9.24%) Lotus
6 18 (7.23%) HP
7 16 (6.43%) Symantec
8 9 (3.61%) Sophos
9 8 (3.21%) Dell
9 8 (3.21%) Adobe
10 5 (2.01%) Avaya
10 5 (2.01%) Wyse
10 5 (2.01%) Remedy
10 5 (2.01%) McAfee
10 5 (2.01%) Apple
10 5 (2.01%) CheckPoint
10 5 (2.01%) Altiris
11 4 (1.61%) Bloomberg
11 4 (1.61%) Fidessa
12 3 (1.20%) Cerner
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Rate: £150 - £170 per day
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Rate: £15 - £19 per hour
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Rate: £170 - £190 per day
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Posted: 7 days ago
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