The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / England
Rank 436 457 432
Rank change year-on-year
+21 -25
Contract jobs requiring a 2nd Line Support Engineer 137 147 150
As % of all contract IT jobs located in England 0.33% 0.32% 0.32%
As % of the Job Titles category 0.35% 0.34% 0.34%
Number of daily rates quoted 61 68 54
Median daily rate £165 £160 £170
Median daily rate % change year-on-year
+2.96% -5.73%
90% offered a daily rate of more than £125 £119 £123
10% offered a daily rate of more than £229 £250 £275
UK excluding London median daily rate £160 £170 £169
% change year-on-year
-5.88% +0.74%
Number of hourly rates quoted 26 43 46
Median hourly rate £18.38 £16.75 £14.50
Median hourly rate % change year-on-year
+9.70% +15.51%
90% offered a hourly rate of more than £12.75 £13.00 £11.75
10% offered a hourly rate of more than £22.50 £19.80 £19.50
UK excluding London median hourly rate £18.00 £16.38 £14.50
% change year-on-year
+9.92% +12.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39357 43443 43764
As % of all contract IT jobs located in England 94.72% 94.89% 94.71%
Number of daily rates quoted 25811 28092 27916
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £255 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1340 1597 1753
Median hourly rate £19.00 £17.50 £16.50
Median hourly rate % change year-on-year
+8.57% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £39.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Daily Rate Trend in England

2nd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 23 January 2017.

2nd Line Support Engineer Daily Rate Histogram in England

2nd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Hourly Rate Trend in England

2nd Line Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 23 January 2017.

2nd Line Support Engineer Hourly Rate Histogram in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +9 47 £168 +4.68% 13
South East +7 26 £160 - 11
North East +1 16 £215 +34.37%
South West 0 16 £153 -15.27% 4
Yorkshire +13 8 £175 +9.20% 3
East of England 0 8 £125 -35.89% 7
East Midlands +2 7 £150 +11.11% 1
North West +27 6 £150 -61.29% 2
West Midlands -13 3 £200 +42.85% 1
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 January 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Engineer in the job title.

1 221 (78.65%) Windows
2 160 (56.94%) Active Directory
3 127 (45.20%) Windows 7
4 112 (39.86%) Microsoft
5 84 (29.89%) Windows Server
6 77 (27.40%) MS Office
7 67 (23.84%) ITIL
8 59 (21.00%) Office 365
9 51 (18.15%) MS Exchange
10 50 (17.79%) Windows Server 2008
11 49 (17.44%) MS Excel
12 45 (16.01%) Windows Server 2003
12 45 (16.01%) VMware
13 44 (15.66%) Windows 10
14 41 (14.59%) Windows XP
15 38 (13.52%) Windows 8
16 36 (12.81%) SCCM
17 32 (11.39%) Security Cleared
18 29 (10.32%) SLA
18 29 (10.32%) LAN
19 28 (9.96%) Windows Server 2012
19 28 (9.96%) TCP/IP
20 27 (9.61%) WAN
20 27 (9.61%) Cisco
21 26 (9.25%) HP
22 25 (8.90%) DNS
22 25 (8.90%) Apple
22 25 (8.90%) Blackberry
23 24 (8.54%) Exchange Server 2010
23 24 (8.54%) DHCP

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (18.15%) MS Exchange
2 24 (8.54%) Exchange Server 2010
3 16 (5.69%) Exchange Server 2013
3 16 (5.69%) IBM Notes
4 13 (4.63%) SharePoint
5 12 (4.27%) Exchange Server 2007
6 10 (3.56%) Skype for Business
7 6 (2.14%) Exchange Server 2003
8 2 (0.71%) Blackberry Enterprise Server
8 2 (0.71%) WebSphere
9 1 (0.36%) CMS
9 1 (0.36%) IIS
9 1 (0.36%) SharePoint 2010
9 1 (0.36%) SharePoint 2013
Applications
1 77 (27.40%) MS Office
2 49 (17.44%) MS Excel
3 6 (2.14%) MS PowerPoint
4 1 (0.36%) Acrobat
Business Applications
1 12 (4.27%) Eikon
2 1 (0.36%) Dynamics CRM
2 1 (0.36%) Dynamics NAV
2 1 (0.36%) Payment Gateway
2 1 (0.36%) Remedy ITSM
Cloud Services
1 59 (21.00%) Office 365
2 6 (2.14%) OneDrive
3 5 (1.78%) Microsoft Azure
3 5 (1.78%) Yammer
4 3 (1.07%) Azure Active Directory
5 2 (0.71%) IaaS
5 2 (0.71%) PaaS
5 2 (0.71%) SaaS
Communications & Networking
1 29 (10.32%) LAN
2 28 (9.96%) TCP/IP
3 27 (9.61%) WAN
4 25 (8.90%) DNS
5 24 (8.54%) DHCP
6 22 (7.83%) VPN
7 20 (7.12%) Firewall
8 13 (4.63%) Wireless
9 11 (3.91%) Internet
10 10 (3.56%) Remote Desktop
11 8 (2.85%) SAN
11 8 (2.85%) VoIP
12 7 (2.49%) Skype
13 4 (1.42%) 3G
13 4 (1.42%) IP Telephony
14 3 (1.07%) Cisco IOS
14 3 (1.07%) Ethernet
14 3 (1.07%) VLAN
14 3 (1.07%) Wi-Fi
15 2 (0.71%) SMS
Database & Business Intelligence
1 4 (1.42%) SQL Server
2 1 (0.36%) BusinessObjects XI
2 1 (0.36%) Crystal Reports
2 1 (0.36%) MS Access
2 1 (0.36%) Oracle Database
2 1 (0.36%) Oracle Database 11g
2 1 (0.36%) SQL Server 2005
2 1 (0.36%) SQL Server 2012
Development Applications
1 1 (0.36%) ClearCase
General
1 22 (7.83%) Retail
2 20 (7.12%) Banking
3 12 (4.27%) Retail Banking
4 10 (3.56%) Finance
5 6 (2.14%) Advertising
5 6 (2.14%) Legal
6 4 (1.42%) Telecoms
7 1 (0.36%) Investment Banking
7 1 (0.36%) Law
7 1 (0.36%) Local Government
7 1 (0.36%) Manufacturing
7 1 (0.36%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.36%) ADO
1 1 (0.36%) HTML
Miscellaneous
1 25 (8.90%) Blackberry
2 18 (6.41%) iPhone
3 15 (5.34%) iPad
3 15 (5.34%) Smartphone
4 13 (4.63%) Driving Licence
5 10 (3.56%) Analytical Skills
6 7 (2.49%) Data Centre
7 6 (2.14%) RSA SecurID
8 4 (1.42%) BYOD
9 3 (1.07%) EPoS
9 3 (1.07%) Fat Client
9 3 (1.07%) Thin Client
10 2 (0.71%) NHS
11 1 (0.36%) Biotechnology
11 1 (0.36%) CCTV
11 1 (0.36%) Computer Science
11 1 (0.36%) Digital Media
11 1 (0.36%) Mainframe
11 1 (0.36%) Tandem
11 1 (0.36%) Video Conferencing
Operating Systems
1 221 (78.65%) Windows
2 127 (45.20%) Windows 7
3 84 (29.89%) Windows Server
4 50 (17.79%) Windows Server 2008
5 45 (16.01%) Windows Server 2003
6 44 (15.66%) Windows 10
7 41 (14.59%) Windows XP
8 38 (13.52%) Windows 8
9 28 (9.96%) Windows Server 2012
10 20 (7.12%) Mac OS X
11 13 (4.63%) Android
12 8 (2.85%) Linux
13 7 (2.49%) Mac OS
14 5 (1.78%) Windows 2000
14 5 (1.78%) Windows Vista
15 4 (1.42%) Unix
16 3 (1.07%) AIX
16 3 (1.07%) Apple iOS
16 3 (1.07%) CentOS
17 2 (0.71%) Ubuntu
Processes & Methodologies
1 67 (23.84%) ITIL
2 22 (7.83%) Migration
3 11 (3.91%) Incident Management
4 9 (3.20%) ITSM
5 8 (2.85%) Asset Management
5 8 (2.85%) Change Management
5 8 (2.85%) Service Management
6 7 (2.49%) ITIL V3
6 7 (2.49%) Service Delivery
7 6 (2.14%) Mobile Device Management
8 4 (1.42%) Disaster Recovery
8 4 (1.42%) Line Management
8 4 (1.42%) Problem Management
8 4 (1.42%) Software Delivery
8 4 (1.42%) Software Deployment
9 3 (1.07%) Creative Problem-Solving
9 3 (1.07%) CRM
9 3 (1.07%) Multi-Factor Authentication
10 2 (0.71%) Continuous Improvement
10 2 (0.71%) Root Cause Analysis
Programming Languages
1 10 (3.56%) SQL
2 8 (2.85%) C
3 2 (0.71%) PowerShell
4 1 (0.36%) C#
4 1 (0.36%) Java
4 1 (0.36%) JavaScript
4 1 (0.36%) PHP
4 1 (0.36%) PL/SQL
4 1 (0.36%) Shell Script
4 1 (0.36%) VB
4 1 (0.36%) VB6
Qualifications
1 32 (11.39%) Security Cleared
2 17 (6.05%) Microsoft Certification
3 16 (5.69%) DBS Check
4 12 (4.27%) SC Cleared
5 9 (3.20%) CCNA
5 9 (3.20%) Cisco Certification
6 8 (2.85%) MCSE
7 6 (2.14%) Degree
8 4 (1.42%) DV Cleared
8 4 (1.42%) HNC
9 3 (1.07%) ITIL Certification
9 3 (1.07%) MCP
9 3 (1.07%) MCSA
10 2 (0.71%) BPSS Clearance
10 2 (0.71%) MOS
11 1 (0.36%) CCNP
11 1 (0.36%) MCDST
11 1 (0.36%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (10.32%) SLA
2 2 (0.71%) Disclosure Scotland
3 1 (0.36%) QA
System Software
1 160 (56.94%) Active Directory
2 21 (7.47%) VMware Infrastructure
3 13 (4.63%) Hyper-V
4 5 (1.78%) XenApp
5 4 (1.42%) vSphere
6 2 (0.71%) BitLocker
6 2 (0.71%) Microsoft App-V
6 2 (0.71%) VMware Server
7 1 (0.36%) Terminal Server
7 1 (0.36%) Virtual Machines
7 1 (0.36%) VMware ESXi
7 1 (0.36%) XenDesktop
7 1 (0.36%) XenServer
Systems Management
1 36 (12.81%) SCCM
2 5 (1.78%) AirWatch
3 3 (1.07%) OpenView Configuration Management
4 2 (0.71%) DameWare
4 2 (0.71%) Grafana
4 2 (0.71%) Nagios
4 2 (0.71%) Systems Management Server (SMS)
5 1 (0.36%) Backup Exec
5 1 (0.36%) BladeLogic
5 1 (0.36%) BMC Marimba
5 1 (0.36%) Casper Suite
5 1 (0.36%) FortiGate
5 1 (0.36%) Microsoft Data Protection Manager
5 1 (0.36%) SafeCom
5 1 (0.36%) XenMobile
Vendors
1 112 (39.86%) Microsoft
2 45 (16.01%) VMware
3 27 (9.61%) Cisco
4 26 (9.25%) HP
5 25 (8.90%) Apple
6 23 (8.19%) Citrix
7 16 (5.69%) Lotus
8 13 (4.63%) Bloomberg
8 13 (4.63%) Reuters
9 9 (3.20%) Dell
10 8 (2.85%) LANDesk
10 8 (2.85%) Toshiba
11 7 (2.49%) Avaya
12 5 (1.78%) Intel Security
13 3 (1.07%) Google
13 3 (1.07%) NetApp
13 3 (1.07%) Novell
14 2 (0.71%) CommVault
14 2 (0.71%) Nokia
14 2 (0.71%) Polycom
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