The statistics below represent IT contracts advertised across the England region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
UK / England
Rank 430 463 451
Rank change year-on-year
+33 -12
Contract jobs requiring a 2nd Line Support Engineer 147 126 151
As % of all contract IT jobs located in England 0.35% 0.27% 0.32%
As % of the Job Titles category 0.37% 0.28% 0.33%
Number of daily rates quoted 67 57 47
Median daily rate £160 £160 £160
90% offered a daily rate of more than £110 £125 £104
10% offered a daily rate of more than £213 £241 £233
UK excluding London median daily rate £150 £165 £145
% change year-on-year
-9.22% +13.96%
Number of hourly rates quoted 27 41 41
Median hourly rate £18.50 £15.50 £15.00
Median hourly rate % change year-on-year
+19.35% +3.33%
90% offered a hourly rate of more than £11.60 £12.00 £11.74
10% offered a hourly rate of more than £22.50 £18.00 £21.00
UK excluding London median hourly rate £17.00 £15.50 £15.00
% change year-on-year
+9.67% +3.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39800 44770 45194
As % of all contract IT jobs located in England 94.70% 95.09% 94.75%
Number of daily rates quoted 26166 29219 28232
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £263 £263 £245
10% offered a daily rate of more than £600 £590 £568
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1406 1507 1784
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.32 £11.08 £11.00
10% offered a hourly rate of more than £47.00 £48.00 £42.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

2nd Line Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in England

2nd Line Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Daily Rate Trend in England

2nd Line Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the England region over the 3 months to 27 February 2017.

2nd Line Support Engineer Daily Rate Histogram in England

2nd Line Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the England region.

2nd Line Support Engineer Hourly Rate Trend in England

2nd Line Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 48 £165 +3.12% 18
South East +18 43 £150 -14.28% 14
South West -1 16 £150 +7.14% 3
North East -1 15 £215 +34.37%
West Midlands +8 6 £200 +17.64% 3
East of England -9 6 £125 -31.50% 4
Yorkshire +19 5 £175 +9.03% 3
North West +17 4 £100 -37.50% 3
East Midlands +3 4 £195 +44.44% 2
2nd Line Support Engineer
UK

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring 2nd Line Support Engineer in the job title.

1 241 (83.68%) Windows
2 181 (62.85%) Active Directory
3 137 (47.57%) Windows 7
4 112 (38.89%) Microsoft
5 89 (30.90%) MS Office
6 86 (29.86%) Windows Server
7 70 (24.31%) Office 365
8 64 (22.22%) ITIL
9 63 (21.88%) Windows 10
10 53 (18.40%) Windows Server 2008
11 49 (17.01%) VMware
12 48 (16.67%) MS Exchange
13 43 (14.93%) MS Excel
14 42 (14.58%) Windows 8
15 41 (14.24%) Windows Server 2003
16 34 (11.81%) Windows XP
16 34 (11.81%) SLA
16 34 (11.81%) Security Cleared
16 34 (11.81%) SCCM
17 33 (11.46%) TCP/IP
18 32 (11.11%) WAN
19 31 (10.76%) LAN
19 31 (10.76%) Cisco
20 30 (10.42%) Citrix
21 29 (10.07%) HP
21 29 (10.07%) Apple
22 28 (9.72%) Windows Server 2012
23 27 (9.38%) VPN
24 26 (9.03%) VMware Infrastructure
25 25 (8.68%) Firewall

2nd Line Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (16.67%) MS Exchange
2 21 (7.29%) Exchange Server 2010
3 17 (5.90%) Exchange Server 2013
4 14 (4.86%) SharePoint
5 12 (4.17%) IBM Notes
6 11 (3.82%) Exchange Server 2007
7 8 (2.78%) Skype for Business
8 5 (1.74%) Exchange Server 2003
9 4 (1.39%) Blackberry Enterprise Server
10 2 (0.69%) CMS
10 2 (0.69%) WebSphere
11 1 (0.35%) Drupal
11 1 (0.35%) IIS
11 1 (0.35%) SharePoint Server
11 1 (0.35%) WordPress
Applications
1 89 (30.90%) MS Office
2 43 (14.93%) MS Excel
3 5 (1.74%) MS PowerPoint
4 1 (0.35%) Acrobat
4 1 (0.35%) Adobe Creative Suite
Business Applications
1 9 (3.13%) Eikon
2 3 (1.04%) Dynamics NAV
3 1 (0.35%) Dynamics CRM
3 1 (0.35%) Payment Gateway
Cloud Services
1 70 (24.31%) Office 365
2 7 (2.43%) Microsoft Azure
3 4 (1.39%) OneDrive
4 2 (0.69%) Azure Active Directory
4 2 (0.69%) IaaS
4 2 (0.69%) PaaS
4 2 (0.69%) SaaS
4 2 (0.69%) Yammer
5 1 (0.35%) Amazon AWS
Communications & Networking
1 33 (11.46%) TCP/IP
2 32 (11.11%) WAN
3 31 (10.76%) LAN
4 27 (9.38%) VPN
5 25 (8.68%) Firewall
6 23 (7.99%) DNS
7 22 (7.64%) DHCP
8 18 (6.25%) Wireless
9 12 (4.17%) Remote Desktop
10 10 (3.47%) Internet
11 6 (2.08%) 3G
11 6 (2.08%) SAN
11 6 (2.08%) VoIP
11 6 (2.08%) Wi-Fi
12 5 (1.74%) Skype
13 4 (1.39%) Cisco ASA
13 4 (1.39%) PBX
14 3 (1.04%) Ethernet
14 3 (1.04%) IP Telephony
14 3 (1.04%) VLAN
Database & Business Intelligence
1 8 (2.78%) SQL Server
2 3 (1.04%) SQL Server 2005
2 3 (1.04%) SQL Server 2012
3 2 (0.69%) SQL Server 2008
4 1 (0.35%) BusinessObjects XI
4 1 (0.35%) Crystal Reports
4 1 (0.35%) MS Access
4 1 (0.35%) MySQL
4 1 (0.35%) Oracle Database
4 1 (0.35%) Oracle Database 11g
Development Applications
1 1 (0.35%) Jenkins
General
1 20 (6.94%) Retail
2 19 (6.60%) Banking
3 13 (4.51%) Finance
4 9 (3.13%) Retail Banking
5 5 (1.74%) Advertising
6 4 (1.39%) Legal
7 3 (1.04%) Telecoms
8 2 (0.69%) Manufacturing
9 1 (0.35%) Investment Banking
9 1 (0.35%) Law
9 1 (0.35%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.69%) ADO
2 1 (0.35%) HTML
2 1 (0.35%) JSON
2 1 (0.35%) YAML
Miscellaneous
1 18 (6.25%) Smartphone
2 17 (5.90%) Blackberry
3 14 (4.86%) Analytical Skills
3 14 (4.86%) iPhone
4 12 (4.17%) iPad
5 10 (3.47%) Driving Licence
5 10 (3.47%) RSA SecurID
6 7 (2.43%) Data Centre
7 4 (1.39%) BYOD
8 3 (1.04%) EPoS
8 3 (1.04%) Fat Client
8 3 (1.04%) Thin Client
9 2 (0.69%) Digital Media
9 2 (0.69%) NHS
9 2 (0.69%) Video Conferencing
10 1 (0.35%) Biotechnology
10 1 (0.35%) Computer Science
10 1 (0.35%) Mainframe
10 1 (0.35%) Management Information System
10 1 (0.35%) Private Cloud
Operating Systems
1 241 (83.68%) Windows
2 137 (47.57%) Windows 7
3 86 (29.86%) Windows Server
4 63 (21.88%) Windows 10
5 53 (18.40%) Windows Server 2008
6 42 (14.58%) Windows 8
7 41 (14.24%) Windows Server 2003
8 34 (11.81%) Windows XP
9 28 (9.72%) Windows Server 2012
10 21 (7.29%) Mac OS X
11 16 (5.56%) Android
12 7 (2.43%) Linux
12 7 (2.43%) Mac OS
13 5 (1.74%) Windows 2000
14 4 (1.39%) Apple iOS
14 4 (1.39%) Windows Vista
15 3 (1.04%) Unix
16 2 (0.69%) AIX
16 2 (0.69%) CentOS
17 1 (0.35%) Windows NT
Processes & Methodologies
1 64 (22.22%) ITIL
2 19 (6.60%) Migration
3 15 (5.21%) Incident Management
4 9 (3.13%) Service Delivery
5 8 (2.78%) Change Management
5 8 (2.78%) ITIL V3
5 8 (2.78%) ITSM
6 6 (2.08%) Asset Management
6 6 (2.08%) Service Management
6 6 (2.08%) Software Deployment
7 5 (1.74%) Coaching
7 5 (1.74%) Mobile Device Management
7 5 (1.74%) Problem Management
8 4 (1.39%) Change Control
8 4 (1.39%) DNA
8 4 (1.39%) Software Delivery
9 3 (1.04%) Application Packaging
9 3 (1.04%) Disaster Recovery
9 3 (1.04%) Fault Analysis
9 3 (1.04%) Multi-Factor Authentication
Programming Languages
1 13 (4.51%) SQL
2 6 (2.08%) C
3 3 (1.04%) PowerShell
4 1 (0.35%) Bash Shell
4 1 (0.35%) C#
4 1 (0.35%) Java
4 1 (0.35%) JavaScript
4 1 (0.35%) PHP
4 1 (0.35%) PL/SQL
4 1 (0.35%) Python
4 1 (0.35%) Shell Script
4 1 (0.35%) VB
4 1 (0.35%) VB6
Qualifications
1 34 (11.81%) Security Cleared
2 24 (8.33%) Microsoft Certification
3 15 (5.21%) CCNA
3 15 (5.21%) Cisco Certification
3 15 (5.21%) DBS Check
4 14 (4.86%) SC Cleared
5 12 (4.17%) MCSE
6 4 (1.39%) Degree
6 4 (1.39%) DV Cleared
6 4 (1.39%) HNC
6 4 (1.39%) MCP
6 4 (1.39%) MCSA
7 3 (1.04%) ITIL Certification
7 3 (1.04%) VMware Certified Professional (VCP)
8 2 (0.69%) CCNP
8 2 (0.69%) ITIL Foundation Certificate
8 2 (0.69%) MCDST
9 1 (0.35%) A+ Certification
9 1 (0.35%) MOS
9 1 (0.35%) Network+ Certification
Quality Assurance & Compliance
1 34 (11.81%) SLA
2 1 (0.35%) Disclosure Scotland
2 1 (0.35%) QA
System Software
1 181 (62.85%) Active Directory
2 26 (9.03%) VMware Infrastructure
3 14 (4.86%) Hyper-V
4 7 (2.43%) XenApp
5 4 (1.39%) vSphere
6 3 (1.04%) Terminal Server
6 3 (1.04%) XenDesktop
7 2 (0.69%) BitLocker
7 2 (0.69%) Microsoft App-V
8 1 (0.35%) Virtual Desktop
8 1 (0.35%) VMware ESX
8 1 (0.35%) VMware Server
Systems Management
1 34 (11.81%) SCCM
2 4 (1.39%) AirWatch
3 2 (0.69%) DameWare
3 2 (0.69%) OpenView Configuration Management
3 2 (0.69%) Systems Management Server (SMS)
4 1 (0.35%) Ansible
4 1 (0.35%) Backup Exec
4 1 (0.35%) BMC Marimba
4 1 (0.35%) FortiGate
4 1 (0.35%) Grafana
4 1 (0.35%) Jamf Pro
4 1 (0.35%) Microsoft Data Protection Manager
4 1 (0.35%) Nagios
4 1 (0.35%) Opscode Chef
4 1 (0.35%) Puppet
4 1 (0.35%) SCOM
Vendors
1 112 (38.89%) Microsoft
2 49 (17.01%) VMware
3 31 (10.76%) Cisco
4 30 (10.42%) Citrix
5 29 (10.07%) Apple
5 29 (10.07%) HP
6 13 (4.51%) Dell
7 12 (4.17%) Lotus
8 11 (3.82%) Toshiba
9 10 (3.47%) Bloomberg
9 10 (3.47%) Reuters
10 7 (2.43%) LANDesk
11 6 (2.08%) Google
12 5 (1.74%) Intel Security
13 4 (1.39%) Adobe
13 4 (1.39%) Avaya
14 3 (1.04%) NetApp
14 3 (1.04%) Novell
14 3 (1.04%) Sophos
15 2 (0.69%) Symantec
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