The table below looks at the statistics for the 3rd Line Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Technician in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Third Line Support Technician
Rank 555 531 513
Rank change year-on-year
-24 -18
Contract jobs requiring a 3rd Line Support Technician 2 8 9
As % of all contract IT jobs located in England 0.004% 0.018% 0.022%
As % of the Job Titles category 0.005% 0.019% 0.023%
Number of daily rates quoted 1 1 0
Average daily rate
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£185 £200 -
Average daily rate % change year-on-year
-7.50% -
UK excluding London average daily rate £185 £200 -
% change year-on-year
-7.50% -
Number of hourly rates quoted 0 2 5
Average hourly rate - £87.25 £22.50
Average hourly rate % change year-on-year
- +287.77%
UK excluding London average hourly rate - £87.25 £22.50
% change year-on-year
- +287.77%
3rd Line Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42131 41322 38316
As % of all contract IT jobs located in England 92.43% 92.67% 92.96%
Number of daily rates quoted 26842 25081 22205
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £245 £230 £235
10% offered a daily rate of more than £575 £575 £563
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1651 1833 2326
Average hourly rate £16.50 £17.50 £18.68
Average hourly rate % change year-on-year
-5.71% -6.31%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.09 £40.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

3rd Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Technician Jobs Demand Trend in England

3rd Line Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Technician across the England region.

3rd Line Support Technician Daily Rate Trend in England

3rd Line Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Technician across the England region.

3rd Line Support Technician Hourly Rate Trend in England

3rd Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Technician within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 1 - -
Yorkshire - - - - 2
East of England - - - -
3rd Line Support Technician
UK

3rd Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT contractor jobs across the England region that cited 3rd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Technician in their job title.

1 8 (80.00%) Active Directory
1 8 (80.00%) Windows
2 7 (70.00%) MS Exchange
3 6 (60.00%) SQL Server
3 6 (60.00%) Microsoft
4 5 (50.00%) Windows Server 2008
4 5 (50.00%) Backup Exec
4 5 (50.00%) MS Office
4 5 (50.00%) Windows Server 2003
4 5 (50.00%) Symantec
5 4 (40.00%) Norton AntiVirus
5 4 (40.00%) VMware
5 4 (40.00%) SC Cleared
5 4 (40.00%) Security Cleared
5 4 (40.00%) Windows 7
5 4 (40.00%) Exchange Server 2010
6 3 (30.00%) Becrypt
6 3 (30.00%) Line Management
6 3 (30.00%) Exchange Server 2003
6 3 (30.00%) QA
6 3 (30.00%) Business Continuity
6 3 (30.00%) Service Delivery
6 3 (30.00%) Firewall
6 3 (30.00%) McAfee
6 3 (30.00%) HP
6 3 (30.00%) SQL
6 3 (30.00%) MS Excel
6 3 (30.00%) Windows XP
7 2 (20.00%) Client/Server
7 2 (20.00%) VoIP

3rd Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT contractor jobs across the England region that cited 3rd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (70.00%) MS Exchange
2 4 (40.00%) Exchange Server 2010
3 3 (30.00%) Exchange Server 2003
4 1 (10.00%) IIS
4 1 (10.00%) SharePoint
Applications
1 5 (50.00%) MS Office
2 3 (30.00%) MS Excel
Communications & Networking
1 3 (30.00%) Firewall
2 2 (20.00%) VoIP
2 2 (20.00%) TCP/IP
3 1 (10.00%) Wi-Fi
3 1 (10.00%) Wireless
3 1 (10.00%) Internet
3 1 (10.00%) ADSL
3 1 (10.00%) VPN
3 1 (10.00%) SSL
Database & Business Intelligence
1 6 (60.00%) SQL Server
2 2 (20.00%) SQL Server 2008
2 2 (20.00%) SQL Server 2005
General
1 2 (20.00%) Retail
Miscellaneous
1 2 (20.00%) Client/Server
1 2 (20.00%) EPoS
Operating Systems
1 8 (80.00%) Windows
2 5 (50.00%) Windows Server 2008
2 5 (50.00%) Windows Server 2003
3 4 (40.00%) Windows 7
4 3 (30.00%) Windows XP
5 2 (20.00%) Linux
Processes & Methodologies
1 3 (30.00%) Line Management
1 3 (30.00%) Business Continuity
1 3 (30.00%) Service Delivery
2 1 (10.00%) ITIL V3
2 1 (10.00%) ITIL
Programming Languages
1 3 (30.00%) SQL
2 2 (20.00%) T-SQL
Qualifications
1 4 (40.00%) SC Cleared
1 4 (40.00%) Security Cleared
Quality Assurance & Compliance
1 3 (30.00%) QA
2 2 (20.00%) SLA
System Software
1 8 (80.00%) Active Directory
2 2 (20.00%) vSphere
2 2 (20.00%) VMware Infrastructure
3 1 (10.00%) Hyper-V
Systems Management
1 5 (50.00%) Backup Exec
2 4 (40.00%) Norton AntiVirus
3 1 (10.00%) HP SIM
Vendors
1 6 (60.00%) Microsoft
2 5 (50.00%) Symantec
3 4 (40.00%) VMware
4 3 (30.00%) Becrypt
4 3 (30.00%) McAfee
4 3 (30.00%) HP
5 2 (20.00%) NetApp
5 2 (20.00%) Cisco
6 1 (10.00%) Veeam
6 1 (10.00%) SonicWALL
6 1 (10.00%) Altiris
6 1 (10.00%) Clearswift
6 1 (10.00%) Citrix
6 1 (10.00%) SAP
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