The first table below looks at the demand for the 3rd Line Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Technician in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support Technician
Rank 508 553 564
Rank change year-on-year
+45 +11
Contract jobs requiring a 3rd Line Support Technician 5 6 7
As % of all contract IT jobs located in England 0.012% 0.011% 0.012%
As % of the Job Titles category 0.013% 0.012% 0.013%
Number of daily rates quoted 4 2 3
Average daily rate £275 £321 £225
Average daily rate % change year-on-year
-14.39% +42.77%
UK excluding London average daily rate £325 - £225
Number of hourly rates quoted 1 3 2
Average hourly rate £22.00 £22.88 £23.25
Average hourly rate % change year-on-year
-3.82% -1.61%
UK excluding London average hourly rate £22.00 £22.88 £23.25
% change year-on-year
-3.82% -1.61%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
38421 49352 52077
As % of all contract IT jobs located in England 92.41% 92.53% 92.68%
Number of daily rates quoted 22588 27902 28893
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1983 2412 2765
Average hourly rate £19.00 £18.50 £20.00
Average hourly rate % change year-on-year
+2.70% -7.50%
90% offered a hourly rate of more than £11.21 £11.00 £11.00
10% offered a hourly rate of more than £41.86 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support Technician
UK

3rd Line Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support Technician across the England region as a proportion of the total demand within the Job Titles category.

England 3rd Line Support Technician Jobs Demand Trend

3rd Line Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Technician across the England region.

England 3rd Line Support Technician Daily Rate Trend

3rd Line Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Technician across the England region over the 3 months to 24 May 2013.

England 3rd Line Support Technician Daily Rate Histogram

3rd Line Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Technician across the England region.

England 3rd Line Support Technician Hourly Rate Trend

3rd Line Support Technician
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Technician within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
South East +16 2 £325 -
London +37 1 £225 -29.96%
East of England +18 1 £160 -
North West - 1 - -
3rd Line Support Technician
UK

3rd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region that cited 3rd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Technician in their job title.

1 11 (68.75%) Windows
2 9 (56.25%) MS Exchange
3 6 (37.50%) Active Directory
3 6 (37.50%) VMware
4 5 (31.25%) Finance
5 4 (25.00%) Microsoft
5 4 (25.00%) SharePoint
5 4 (25.00%) ITIL
5 4 (25.00%) Exchange Server 2007
5 4 (25.00%) SCCM
5 4 (25.00%) Windows Server 2008
5 4 (25.00%) Exchange Server 2010
6 3 (18.75%) Exchange Server 2003
6 3 (18.75%) Service Delivery
6 3 (18.75%) Dell
7 2 (12.50%) EMC
7 2 (12.50%) Terminal Services
7 2 (12.50%) Windows Server 2003
7 2 (12.50%) SAN
7 2 (12.50%) Firewall
7 2 (12.50%) Migration
7 2 (12.50%) Sophos
7 2 (12.50%) SQL Server
7 2 (12.50%) Linux
7 2 (12.50%) Cisco
7 2 (12.50%) WAN
7 2 (12.50%) Windows 2000 Server
7 2 (12.50%) VMware Infrastructure
7 2 (12.50%) PowerShell
7 2 (12.50%) MCITP

3rd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region that cited 3rd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (6.250%) COM
Application Platforms
1 9 (56.25%) MS Exchange
2 4 (25.00%) SharePoint
2 4 (25.00%) Exchange Server 2007
2 4 (25.00%) Exchange Server 2010
3 3 (18.75%) Exchange Server 2003
4 1 (6.250%) SharePoint Server
Communications & Networking
1 2 (12.50%) SAN
1 2 (12.50%) Firewall
1 2 (12.50%) WAN
2 1 (6.250%) Cisco Nexus
2 1 (6.250%) NAS
2 1 (6.250%) DHCP
2 1 (6.250%) DNS
2 1 (6.250%) Wireless
Database & Business Intelligence
1 2 (12.50%) SQL Server
General
1 5 (31.25%) Finance
Miscellaneous
1 1 (6.250%) EqualLogic
1 1 (6.250%) Celerra
1 1 (6.250%) CLARiiON
1 1 (6.250%) Clustering
1 1 (6.250%) Blackberry
1 1 (6.250%) NHS
Operating Systems
1 11 (68.75%) Windows
2 4 (25.00%) Windows Server 2008
3 2 (12.50%) Windows Server 2003
3 2 (12.50%) Linux
3 2 (12.50%) Windows 2000 Server
3 2 (12.50%) Windows 7
4 1 (6.250%) Red Hat Enterprise Linux
4 1 (6.250%) UNIX
Processes & Methodologies
1 4 (25.00%) ITIL
2 3 (18.75%) Service Delivery
3 2 (12.50%) Migration
Programming Languages
1 2 (12.50%) PowerShell
2 1 (6.250%) SQL
Qualifications
1 2 (12.50%) MCITP
2 1 (6.250%) Security Cleared
Quality Assurance & Compliance
1 1 (6.250%) Solvency II
System Software
1 6 (37.50%) Active Directory
2 2 (12.50%) Terminal Services
2 2 (12.50%) VMware Infrastructure
3 1 (6.250%) vSphere
3 1 (6.250%) XenDesktop
3 1 (6.250%) VMware Workstation
Systems Management
1 4 (25.00%) SCCM
2 1 (6.250%) SCOM
2 1 (6.250%) Backup Exec
Vendors
1 6 (37.50%) VMware
2 4 (25.00%) Microsoft
3 3 (18.75%) Dell
4 2 (12.50%) EMC
4 2 (12.50%) Sophos
4 2 (12.50%) Cisco
5 1 (6.250%) HP
5 1 (6.250%) NetApp
5 1 (6.250%) Red Hat
5 1 (6.250%) Symantec
5 1 (6.250%) Citrix