The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 538 551 518
Rank change year-on-year
+13 -33
Contract jobs citing Cisco ICM 33 8 8
As % of all contract IT jobs located in England 0.068% 0.017% 0.019%
As % of the Communications & Networking category 0.46% 0.13% 0.13%
Number of daily rates quoted 14 3 2
Average daily rate
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of your Daily Rate
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£425 £288 £264
Average daily rate % change year-on-year
+47.82% +9.00%
90% offered a daily rate of more than £341 £288 £165
10% offered a daily rate of more than £578 £378 £363
UK excluding London average daily rate £434 £288 £140
% change year-on-year
+50.86% +105.35%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7210 6247 6089
As % of all contract IT jobs located in England 14.81% 13.13% 14.73%
Number of daily rates quoted 4098 3416 3099
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £200 £210
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £340 £335 £315
% change year-on-year
+1.49% +6.34%
Number of hourly rates quoted 405 359 501
Average hourly rate £25.00 £19.00 £22.66
Average hourly rate % change year-on-year
+31.57% -16.15%
90% offered a hourly rate of more than £13.00 £12.00 £13.50
10% offered a hourly rate of more than £50.00 £40.50 £44.00
UK excluding London average hourly rate £26.50 £18.00 £22.25
% change year-on-year
+47.22% -19.10%

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 2 June 2015.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East - 16 £425 - 2
London +12 9 £354 - 1
West Midlands - 7 £563 - 1
North West - 1 - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 2 June 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 100 (100.00%) Cisco
2 63 (63.00%) Cisco UCCE
3 57 (57.00%) Cisco CUCM
4 32 (32.00%) Cisco ICM Scripting
5 31 (31.00%) Cisco IPCC
6 26 (26.00%) VMware
7 23 (23.00%) Microsoft
8 20 (20.00%) Telecoms
9 19 (19.00%) Windows
9 19 (19.00%) Cisco UCCX
10 18 (18.00%) Change Management
10 18 (18.00%) IP Telephony
11 17 (17.00%) MS Excel
11 17 (17.00%) Cisco Certification
12 16 (16.00%) SQL
12 16 (16.00%) VoIP
12 16 (16.00%) IVR
13 15 (15.00%) VMware Infrastructure
14 14 (14.00%) Contact Management
14 14 (14.00%) VXML
15 13 (13.00%) Verint
16 12 (12.00%) C
16 12 (12.00%) Speech Recognition
17 11 (11.00%) Linux
17 11 (11.00%) LAN
17 11 (11.00%) Unified Communications
18 10 (10.00%) Social Media
18 10 (10.00%) Avaya
19 9 (9.00%) CA
19 9 (9.00%) CA Spectrum

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 2 June 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.00%) Lync
2 1 (1.00%) MS Exchange
2 1 (1.00%) SharePoint
Applications
1 17 (17.00%) MS Excel
2 7 (7.00%) MS PowerPoint
3 5 (5.00%) MS Project
4 3 (3.00%) MS Office
Business Applications
1 4 (4.00%) SAP CRM
Cloud Services
1 1 (1.00%) Cloud Computing
1 1 (1.00%) Google Apps
Communications & Networking
1 18 (18.00%) IP Telephony
2 16 (16.00%) VoIP
3 11 (11.00%) LAN
3 11 (11.00%) Unified Communications
4 8 (8.00%) WAN
5 7 (7.00%) RIP
5 7 (7.00%) TCP/IP
5 7 (7.00%) OSPF
5 7 (7.00%) EIGRP
5 7 (7.00%) IGRP
5 7 (7.00%) VLAN
5 7 (7.00%) Firewall
5 7 (7.00%) NetScaler
6 6 (6.00%) Wireless
7 5 (5.00%) Cisco IPT
8 4 (4.00%) H.323
8 4 (4.00%) CTI
8 4 (4.00%) PSTN
9 3 (3.00%) IPv4
9 3 (3.00%) IPv6
Database & Business Intelligence
1 1 (1.00%) SQL Server
General
1 20 (20.00%) Telecoms
2 3 (3.00%) Multimedia
3 2 (2.00%) Billing
3 2 (2.00%) Retail
3 2 (2.00%) Electronics
3 2 (2.00%) Finance
Job Titles
1 40 (40.00%) Cisco Engineer
2 34 (34.00%) Voice Engineer
3 26 (26.00%) Cisco Voice Engineer
4 11 (11.00%) Network Engineer
5 8 (8.00%) Consultant
6 7 (7.00%) Cisco Specialist
7 6 (6.00%) Cisco Network Engineer
7 6 (6.00%) Project Manager
7 6 (6.00%) Analyst
8 5 (5.00%) Delivery Manager
9 4 (4.00%) Voice Specialist
10 3 (3.00%) Architect
10 3 (3.00%) Integration Analyst
10 3 (3.00%) Cisco Consultant
10 3 (3.00%) Voice Consultant
10 3 (3.00%) Cisco Support
10 3 (3.00%) Cisco Architect
10 3 (3.00%) Network Operations Engineer
10 3 (3.00%) Operations Engineer
10 3 (3.00%) Unified Communications Manager
Libraries, Frameworks & Software Standards
1 14 (14.00%) VXML
2 2 (2.00%) XMPP
Miscellaneous
1 16 (16.00%) IVR
2 10 (10.00%) Social Media
3 5 (5.00%) Data Centre
4 2 (2.00%) Analytical Skills
4 2 (2.00%) Computer Science
4 2 (2.00%) IPTV
5 1 (1.00%) Biometrics
Operating Systems
1 19 (19.00%) Windows
2 11 (11.00%) Linux
3 7 (7.00%) Windows XP
3 7 (7.00%) Windows 2000
3 7 (7.00%) Windows Server 2003
4 4 (4.00%) UNIX
Processes & Methodologies
1 32 (32.00%) Cisco ICM Scripting
2 18 (18.00%) Change Management
3 14 (14.00%) Contact Management
4 12 (12.00%) Speech Recognition
5 8 (8.00%) CRM
6 7 (7.00%) Project Management
7 6 (6.00%) Line Management
7 6 (6.00%) Service Management
7 6 (6.00%) Migration
7 6 (6.00%) Software Testing
8 5 (5.00%) Test Planning
9 4 (4.00%) Penetration Testing
9 4 (4.00%) Stakeholder Management
9 4 (4.00%) Quality Management
9 4 (4.00%) Problem Management
9 4 (4.00%) Release Management
9 4 (4.00%) Project Planning
10 3 (3.00%) Benchmarking
10 3 (3.00%) CAD
10 3 (3.00%) User Acceptance Testing
Programming Languages
1 16 (16.00%) SQL
2 12 (12.00%) C
3 1 (1.00%) Java
3 1 (1.00%) VBScript
Qualifications
1 17 (17.00%) Cisco Certification
2 6 (6.00%) Degree
3 3 (3.00%) CCNP
3 3 (3.00%) CCIP
3 3 (3.00%) SC Cleared
3 3 (3.00%) Security Cleared
4 2 (2.00%) PRINCE2 Practitioner
4 2 (2.00%) CCIE
Quality Assurance & Compliance
1 5 (5.00%) PCI DSS
2 1 (1.00%) SLA
System Software
1 15 (15.00%) VMware Infrastructure
2 6 (6.00%) Active Directory
3 4 (4.00%) VMware ESXi
4 1 (1.00%) vSphere
Systems Management
1 63 (63.00%) Cisco UCCE
2 57 (57.00%) Cisco CUCM
3 31 (31.00%) Cisco IPCC
4 19 (19.00%) Cisco UCCX
5 9 (9.00%) CA Spectrum
6 1 (1.00%) HP Quality Center
Vendors
1 100 (100.00%) Cisco
2 26 (26.00%) VMware
3 23 (23.00%) Microsoft
4 13 (13.00%) Verint
5 10 (10.00%) Avaya
6 9 (9.00%) CA
7 7 (7.00%) Citrix
8 5 (5.00%) Remedy
9 4 (4.00%) Oracle
9 4 (4.00%) SAP
10 2 (2.00%) Juniper
10 2 (2.00%) Genesys
11 1 (1.00%) Salesforce.com
11 1 (1.00%) Google
11 1 (1.00%) Mitel
London
Lorien Resourcing
Posted: 6 days ago
Berkshire
Austin Fraser Limited
Rate: NEG
Posted: 19 days ago