The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 623 618 595
Rank change year-on-year
-5 -23
Contract jobs citing Cisco ICM 10 17 13
As % of all contract IT jobs located in England 0.020% 0.032% 0.026%
As % of the Communications & Networking category 0.13% 0.23% 0.18%
Number of daily rates quoted 4 9 7
Median daily rate £513 £450 £375
Median daily rate % change year-on-year
+13.88% +20.00%
90% offered a daily rate of more than £432 £298 £280
10% offered a daily rate of more than £525 £590 £480
UK excluding London median daily rate £403 £438 £333
% change year-on-year
-8.00% +31.57%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7943 7489 7417
As % of all contract IT jobs located in England 15.70% 14.13% 14.80%
Number of daily rates quoted 4917 4361 4050
Median daily rate £400 £375 £363
Median daily rate % change year-on-year
+6.66% +3.44%
90% offered a daily rate of more than £240 £235 £213
10% offered a daily rate of more than £550 £505 £500
UK excluding London median daily rate £365 £350 £338
% change year-on-year
+4.28% +3.70%
Number of hourly rates quoted 386 472 423
Median hourly rate £32.50 £21.53 £20.50
Median hourly rate % change year-on-year
+50.98% +5.00%
90% offered a hourly rate of more than £12.99 £12.35 £12.50
10% offered a hourly rate of more than £48.00 £47.83 £44.50
UK excluding London median hourly rate £35.00 £21.53 £21.88
% change year-on-year
+62.60% -1.60%

Cisco ICM
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Cisco ICM as a proportion of all IT contracts with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 7 £525 -25.00%
Yorkshire - 2 £403 -
South East +14 1 - -
South West - 1 - -
North East - 1 - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 24 August 2016, IT contractor jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Cisco ICM.

1 17 (100.00%) Cisco
2 16 (94.12%) Cisco UCCE
3 10 (58.82%) IVR
4 9 (52.94%) Cisco CUCM
4 9 (52.94%) Cisco ICM Scripting
5 7 (41.18%) VXML
6 6 (35.29%) H.323
7 5 (29.41%) CAD
7 5 (29.41%) MGCP
8 4 (23.53%) Cisco Certification
8 4 (23.53%) CCNP
8 4 (23.53%) VoIP
9 3 (17.65%) CCVP
9 3 (17.65%) Telecoms
10 2 (11.76%) Cisco IPCC
10 2 (11.76%) MS Visio
10 2 (11.76%) Microsoft
10 2 (11.76%) IP Telephony
10 2 (11.76%) Cisco UCCX
11 1 (5.88%) Unified Communications
11 1 (5.88%) Analytical Skills
11 1 (5.88%) Presales
11 1 (5.88%) Windows Server
11 1 (5.88%) CCNP Voice
11 1 (5.88%) CCIE
11 1 (5.88%) CCNA
11 1 (5.88%) Active Directory
11 1 (5.88%) CTI
11 1 (5.88%) Windows Server 2003
11 1 (5.88%) LAN

Cisco ICM
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.76%) MS Visio
Communications & Networking
1 6 (35.29%) H.323
2 5 (29.41%) MGCP
3 4 (23.53%) VoIP
4 2 (11.76%) IP Telephony
5 1 (5.88%) Cisco IPT
5 1 (5.88%) CTI
5 1 (5.88%) LAN
5 1 (5.88%) Unified Communications
5 1 (5.88%) WAN
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 3 (17.65%) Telecoms
Job Titles
1 5 (29.41%) Consultant
2 4 (23.53%) Architect
2 4 (23.53%) Cisco Architect
3 3 (17.65%) Cisco Engineer
4 1 (5.88%) Cisco Consultant
4 1 (5.88%) Cisco Specialist
4 1 (5.88%) Cisco Voice Engineer
4 1 (5.88%) Test Engineer
4 1 (5.88%) Voice Engineer
Libraries, Frameworks & Software Standards
1 7 (41.18%) VXML
Miscellaneous
1 10 (58.82%) IVR
2 1 (5.88%) Analytical Skills
2 1 (5.88%) AVVID
Operating Systems
1 1 (5.88%) Windows
1 1 (5.88%) Windows 2000
1 1 (5.88%) Windows Server
1 1 (5.88%) Windows Server 2003
Processes & Methodologies
1 9 (52.94%) Cisco ICM Scripting
2 5 (29.41%) CAD
3 1 (5.88%) Migration
3 1 (5.88%) Presales
3 1 (5.88%) Stakeholder Management
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 4 (23.53%) CCNP
1 4 (23.53%) Cisco Certification
2 3 (17.65%) CCVP
3 1 (5.88%) CCIE
3 1 (5.88%) CCNA
3 1 (5.88%) CCNP Voice
System Software
1 1 (5.88%) Active Directory
Systems Management
1 16 (94.12%) Cisco UCCE
2 9 (52.94%) Cisco CUCM
3 2 (11.76%) Cisco IPCC
3 2 (11.76%) Cisco UCCX
Vendors
1 17 (100.00%) Cisco
2 2 (11.76%) Microsoft