The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 579 559 549
Rank change year-on-year
-20 -10
Contract jobs citing Cisco ICM 19 10 6
As % of all contract IT jobs located in England 0.037% 0.020% 0.013%
As % of the Communications & Networking category 0.26% 0.14% 0.093%
Number of daily rates quoted 7 6 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £333 -
Average daily rate % change year-on-year
+27.81% -
UK excluding London average daily rate £425 £290 -
% change year-on-year
+46.55% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7270 6898 6426
As % of all contract IT jobs located in England 14.07% 13.97% 13.79%
Number of daily rates quoted 4235 3738 3410
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £225 £210 £200
10% offered a daily rate of more than £513 £500 £500
UK excluding London average daily rate £350 £335 £320
% change year-on-year
+4.47% +4.68%
Number of hourly rates quoted 438 389 440
Average hourly rate £21.50 £20.00 £25.00
Average hourly rate % change year-on-year
+7.50% -20.00%
90% offered a hourly rate of more than £12.35 £12.00 £13.97
10% offered a hourly rate of more than £47.83 £42.50 £42.50
UK excluding London average hourly rate £22.22 £20.00 £25.50
% change year-on-year
+11.10% -21.56%

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 30 July 2015.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -6 11 £425 +48.47%
London -3 2 - -
East Midlands -6 2 £506 +35.00%
East of England - 2 - -
North West - 1 £288 -
West Midlands - 1 £425 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 30 July 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 75 (100.00%) Cisco
2 49 (65.33%) Cisco UCCE
3 39 (52.00%) Cisco CUCM
4 26 (34.67%) Cisco ICM Scripting
5 19 (25.33%) Telecoms
6 17 (22.67%) VMware
7 16 (21.33%) Cisco IPCC
8 15 (20.00%) Windows
9 14 (18.67%) Cisco UCCX
9 14 (18.67%) Microsoft
9 14 (18.67%) IVR
10 13 (17.33%) VoIP
10 13 (17.33%) Cisco Certification
11 12 (16.00%) LAN
11 12 (16.00%) C
11 12 (16.00%) Verint
12 11 (14.67%) VXML
13 10 (13.33%) MS Excel
13 10 (13.33%) Change Management
13 10 (13.33%) VMware Infrastructure
13 10 (13.33%) Unified Communications
14 9 (12.00%) Contact Management
14 9 (12.00%) IP Telephony
15 8 (10.67%) EIGRP
15 8 (10.67%) CRM
15 8 (10.67%) WAN
15 8 (10.67%) VLAN
16 7 (9.33%) Speech Recognition
16 7 (9.33%) MS PowerPoint
16 7 (9.33%) RIP

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 30 July 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.67%) MS Exchange
1 2 (2.67%) Lync
2 1 (1.33%) SharePoint
Applications
1 10 (13.33%) MS Excel
2 7 (9.33%) MS PowerPoint
3 5 (6.67%) MS Project
4 3 (4.00%) MS Office
5 1 (1.33%) MS Visio
Business Applications
1 4 (5.33%) SAP CRM
Cloud Services
1 1 (1.33%) Cloud Computing
1 1 (1.33%) Google Apps
Communications & Networking
1 13 (17.33%) VoIP
2 12 (16.00%) LAN
3 10 (13.33%) Unified Communications
4 9 (12.00%) IP Telephony
5 8 (10.67%) VLAN
5 8 (10.67%) EIGRP
5 8 (10.67%) WAN
6 7 (9.33%) RIP
6 7 (9.33%) TCP/IP
6 7 (9.33%) OSPF
6 7 (9.33%) IGRP
7 6 (8.00%) Firewall
7 6 (8.00%) NetScaler
8 5 (6.67%) Cisco IPT
9 4 (5.33%) PSTN
9 4 (5.33%) H.323
10 3 (4.00%) MPLS
10 3 (4.00%) IPv4
10 3 (4.00%) IPv6
10 3 (4.00%) CTI
General
1 19 (25.33%) Telecoms
2 3 (4.00%) Multimedia
3 2 (2.67%) Billing
3 2 (2.67%) Retail
Job Titles
1 25 (33.33%) Cisco Engineer
2 21 (28.00%) Voice Engineer
3 15 (20.00%) Cisco Voice Engineer
4 11 (14.67%) Network Engineer
5 9 (12.00%) Consultant
6 7 (9.33%) Project Manager
6 7 (9.33%) Cisco Network Engineer
7 5 (6.67%) Cisco Consultant
8 4 (5.33%) Delivery Manager
8 4 (5.33%) Cisco Specialist
9 3 (4.00%) Voice Consultant
9 3 (4.00%) Unified Communications Manager
9 3 (4.00%) Network Operations Engineer
9 3 (4.00%) Operations Engineer
10 2 (2.67%) Cisco Support
10 2 (2.67%) Cisco Voice Consultant
10 2 (2.67%) Support Engineer
10 2 (2.67%) Design Engineer
10 2 (2.67%) Analyst
11 1 (1.33%) IT Consultant
Libraries, Frameworks & Software Standards
1 11 (14.67%) VXML
2 2 (2.67%) XMPP
Miscellaneous
1 14 (18.67%) IVR
2 5 (6.67%) Social Media
2 5 (6.67%) Data Centre
3 2 (2.67%) Analytical Skills
3 2 (2.67%) IPTV
4 1 (1.33%) Fat Client
4 1 (1.33%) NHS
4 1 (1.33%) Thin Client
4 1 (1.33%) Biometrics
4 1 (1.33%) Management Information System
Operating Systems
1 15 (20.00%) Windows
2 7 (9.33%) Windows 2000
2 7 (9.33%) Windows XP
2 7 (9.33%) Windows Server 2003
3 5 (6.67%) Linux
4 1 (1.33%) Windows Server 2008
4 1 (1.33%) Windows 7
4 1 (1.33%) Windows Server 2012
Processes & Methodologies
1 26 (34.67%) Cisco ICM Scripting
2 10 (13.33%) Change Management
3 9 (12.00%) Contact Management
4 8 (10.67%) CRM
5 7 (9.33%) Speech Recognition
6 6 (8.00%) Project Management
7 5 (6.67%) Software Testing
7 5 (6.67%) Test Planning
8 4 (5.33%) Project Planning
8 4 (5.33%) Migration
8 4 (5.33%) Stakeholder Management
8 4 (5.33%) Quality Management
8 4 (5.33%) Service Delivery
9 3 (4.00%) Service Management
9 3 (4.00%) Benchmarking
9 3 (4.00%) User Acceptance Testing
9 3 (4.00%) Line Management
9 3 (4.00%) Mentoring
9 3 (4.00%) People Management
9 3 (4.00%) PRINCE2
Programming Languages
1 12 (16.00%) C
2 5 (6.67%) SQL
3 2 (2.67%) VBScript
3 2 (2.67%) Java
Qualifications
1 13 (17.33%) Cisco Certification
2 4 (5.33%) Degree
2 4 (5.33%) Security Cleared
3 3 (4.00%) SC Cleared
3 3 (4.00%) CCNP
3 3 (4.00%) CCIP
4 2 (2.67%) PRINCE2 Practitioner
5 1 (1.33%) CCIE
Quality Assurance & Compliance
1 5 (6.67%) PCI DSS
2 1 (1.33%) SLA
System Software
1 10 (13.33%) VMware Infrastructure
2 5 (6.67%) Active Directory
3 4 (5.33%) VMware ESXi
4 2 (2.67%) vSphere
Systems Management
1 49 (65.33%) Cisco UCCE
2 39 (52.00%) Cisco CUCM
3 16 (21.33%) Cisco IPCC
4 14 (18.67%) Cisco UCCX
5 7 (9.33%) CA Spectrum
Vendors
1 75 (100.00%) Cisco
2 17 (22.67%) VMware
3 14 (18.67%) Microsoft
4 12 (16.00%) Verint
5 7 (9.33%) CA
6 6 (8.00%) Citrix
6 6 (8.00%) Avaya
7 4 (5.33%) SAP
8 3 (4.00%) Genesys
9 2 (2.67%) Juniper
10 1 (1.33%) Salesforce.com
10 1 (1.33%) Remedy
10 1 (1.33%) Google