The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 573 570 564
Rank change year-on-year
-3 -6
Contract jobs citing Cisco ICM 15 13 5
As % of all contract IT jobs located in England 0.028% 0.025% 0.010%
As % of the Communications & Networking category 0.20% 0.17% 0.075%
Number of daily rates quoted 9 8 1
Average daily rate
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of your Daily Rate
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£450 £333 £300
Average daily rate % change year-on-year
+35.33% +10.83%
UK excluding London average daily rate £438 £333 £300
% change year-on-year
+31.57% +10.83%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7540 7613 6656
As % of all contract IT jobs located in England 14.02% 14.88% 13.65%
Number of daily rates quoted 4386 4213 3695
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £235 £220 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £350 £338 £325
% change year-on-year
+3.70% +3.84%
Number of hourly rates quoted 485 424 386
Average hourly rate £21.53 £22.00 £22.50
Average hourly rate % change year-on-year
-2.15% -2.22%
90% offered a hourly rate of more than £12.35 £12.65 £13.00
10% offered a hourly rate of more than £47.83 £45.00 £40.57
UK excluding London average hourly rate £21.53 £23.50 £23.36
% change year-on-year
-8.40% +0.62%

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 2 September 2015.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Midlands -3 4 £506 +12.50%
London -11 3 £700 +112.92%
North West -25 3 £300 -
South East -22 2 - -
East of England - 2 - -
West Midlands - 1 £425 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 2 September 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 48 (100.00%) Cisco
2 35 (72.92%) Cisco UCCE
3 18 (37.50%) Cisco CUCM
4 14 (29.17%) Cisco IPCC
5 12 (25.00%) Cisco ICM Scripting
6 11 (22.92%) VMware
6 11 (22.92%) Telecoms
7 10 (20.83%) IVR
7 10 (20.83%) Microsoft
8 8 (16.67%) VXML
8 8 (16.67%) MS Excel
8 8 (16.67%) Unified Communications
8 8 (16.67%) VMware Infrastructure
9 7 (14.58%) Speech Recognition
9 7 (14.58%) Cisco UCCX
9 7 (14.58%) Project Management
10 6 (12.50%) Windows
10 6 (12.50%) Cisco Certification
10 6 (12.50%) Data Centre
11 5 (10.42%) Test Planning
11 5 (10.42%) Verint
11 5 (10.42%) Social Media
11 5 (10.42%) VLAN
11 5 (10.42%) IP Telephony
11 5 (10.42%) Software Testing
11 5 (10.42%) PCI DSS
11 5 (10.42%) Linux
11 5 (10.42%) MS Project
11 5 (10.42%) SQL
11 5 (10.42%) LAN

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 2 September 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.08%) MS Exchange
Applications
1 8 (16.67%) MS Excel
2 5 (10.42%) MS Project
3 3 (6.25%) MS Office
3 3 (6.25%) MS PowerPoint
4 2 (4.17%) MS Visio
Business Applications
1 2 (4.17%) SAP CRM
Communications & Networking
1 8 (16.67%) Unified Communications
2 5 (10.42%) LAN
2 5 (10.42%) VoIP
2 5 (10.42%) EIGRP
2 5 (10.42%) IP Telephony
2 5 (10.42%) VLAN
3 4 (8.33%) TCP/IP
4 3 (6.25%) RIP
4 3 (6.25%) WAN
4 3 (6.25%) IGRP
4 3 (6.25%) H.323
4 3 (6.25%) Firewall
4 3 (6.25%) OSPF
5 2 (4.17%) NetScaler
5 2 (4.17%) Wireless
5 2 (4.17%) DHCP
5 2 (4.17%) SNMP
5 2 (4.17%) CTI
6 1 (2.08%) MPLS
6 1 (2.08%) Cisco IPT
General
1 11 (22.92%) Telecoms
2 2 (4.17%) Retail
Job Titles
1 10 (20.83%) Cisco Engineer
2 9 (18.75%) Consultant
3 7 (14.58%) Network Engineer
3 7 (14.58%) Project Manager
3 7 (14.58%) Voice Engineer
4 5 (10.42%) Cisco Consultant
4 5 (10.42%) Cisco Voice Engineer
5 4 (8.33%) Delivery Manager
5 4 (8.33%) Cisco Network Engineer
6 3 (6.25%) Support Engineer
6 3 (6.25%) 2nd Line Support
6 3 (6.25%) Network Operations Engineer
6 3 (6.25%) Voice Consultant
6 3 (6.25%) 2nd Line Support Engineer
6 3 (6.25%) Operations Engineer
6 3 (6.25%) Cisco Support
6 3 (6.25%) Unified Communications Manager
7 2 (4.17%) Cisco Support Engineer
7 2 (4.17%) Cisco Voice Consultant
7 2 (4.17%) Cisco Specialist
Libraries, Frameworks & Software Standards
1 8 (16.67%) VXML
2 1 (2.08%) XMPP
Miscellaneous
1 10 (20.83%) IVR
2 6 (12.50%) Data Centre
3 5 (10.42%) Social Media
4 2 (4.17%) Management Information System
4 2 (4.17%) NHS
5 1 (2.08%) Thin Client
5 1 (2.08%) Biometrics
5 1 (2.08%) Fat Client
5 1 (2.08%) Analytical Skills
Operating Systems
1 6 (12.50%) Windows
2 5 (10.42%) Linux
3 3 (6.25%) Windows 2000
3 3 (6.25%) Windows XP
3 3 (6.25%) Windows Server 2003
4 1 (2.08%) Windows Server 2008
4 1 (2.08%) Windows 7
4 1 (2.08%) Windows Server 2012
Processes & Methodologies
1 12 (25.00%) Cisco ICM Scripting
2 7 (14.58%) Project Management
2 7 (14.58%) Speech Recognition
3 5 (10.42%) Software Testing
3 5 (10.42%) Service Delivery
3 5 (10.42%) Change Management
3 5 (10.42%) Test Planning
4 4 (8.33%) Stakeholder Management
4 4 (8.33%) PRINCE2
4 4 (8.33%) CRM
4 4 (8.33%) Project Planning
5 3 (6.25%) Incident Management
5 3 (6.25%) Service Management
5 3 (6.25%) Contact Management
5 3 (6.25%) Line Management
5 3 (6.25%) Mentoring
5 3 (6.25%) People Management
6 2 (4.17%) Disaster Recovery
6 2 (4.17%) Quality Management
7 1 (2.08%) Supplier Management
Programming Languages
1 5 (10.42%) SQL
2 2 (4.17%) VBScript
2 2 (4.17%) Java
3 1 (2.08%) C
Qualifications
1 6 (12.50%) Cisco Certification
2 3 (6.25%) Degree
2 3 (6.25%) CCNP
3 2 (4.17%) CCIP
3 2 (4.17%) PRINCE2 Practitioner
3 2 (4.17%) Security Cleared
Quality Assurance & Compliance
1 5 (10.42%) PCI DSS
System Software
1 8 (16.67%) VMware Infrastructure
2 1 (2.08%) vSphere
Systems Management
1 35 (72.92%) Cisco UCCE
2 18 (37.50%) Cisco CUCM
3 14 (29.17%) Cisco IPCC
4 7 (14.58%) Cisco UCCX
5 3 (6.25%) CA Spectrum
Vendors
1 48 (100.00%) Cisco
2 11 (22.92%) VMware
3 10 (20.83%) Microsoft
4 5 (10.42%) Verint
5 3 (6.25%) CA
6 2 (4.17%) SAP
6 2 (4.17%) Genesys
6 2 (4.17%) Citrix
7 1 (2.08%) Juniper