The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 573 560 539
Rank change year-on-year
-13 -21
Contract jobs citing Cisco ICM 17 3 7
As % of all contract IT jobs located in England 0.032% 0.006% 0.014%
As % of the Communications & Networking category 0.22% 0.046% 0.092%
Number of daily rates quoted 7 1 5
Average daily rate
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of your Daily Rate
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£310 £300 £375
Average daily rate % change year-on-year
+3.33% -20.00%
90% offered a daily rate of more than £285 £300 £210
10% offered a daily rate of more than £435 £300 £510
UK excluding London average daily rate £375 £300 £425
% change year-on-year
+25.00% -29.41%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
7861 6547 7645
As % of all contract IT jobs located in England 14.75% 13.66% 15.30%
Number of daily rates quoted 4521 3677 3724
Average daily rate £365 £375 £368
Average daily rate % change year-on-year
-2.66% +2.04%
90% offered a daily rate of more than £225 £225 £217
10% offered a daily rate of more than £500 £525 £500
UK excluding London average daily rate £345 £325 £340
% change year-on-year
+6.15% -4.41%
Number of hourly rates quoted 436 419 580
Average hourly rate £21.50 £21.00 £20.04
Average hourly rate % change year-on-year
+2.38% +4.81%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £40.00 £42.50
UK excluding London average hourly rate £22.50 £22.50 £21.00
% change year-on-year
- +7.14%

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 24 October 2014.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 9 £303 -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 27 (100.00%) Cisco
2 17 (62.96%) Cisco CUCM
3 12 (44.44%) Contact Management
4 11 (40.74%) Cisco UCCE
5 10 (37.04%) Change Management
5 10 (37.04%) VXML
5 10 (37.04%) Cisco ICM Scripting
6 9 (33.33%) Citrix
6 9 (33.33%) Firewall
7 8 (29.63%) Service Management
7 8 (29.63%) Cisco UCCX
8 7 (25.93%) Avaya
9 6 (22.22%) CA
9 6 (22.22%) Cisco Certification
9 6 (22.22%) IVR
9 6 (22.22%) Line Management
9 6 (22.22%) CA Spectrum
9 6 (22.22%) NetScaler
10 5 (18.52%) Finance
10 5 (18.52%) Windows
11 4 (14.81%) ITIL
11 4 (14.81%) ISDN
11 4 (14.81%) VoIP
12 3 (11.11%) Change Control
12 3 (11.11%) Verint
12 3 (11.11%) DHCP
12 3 (11.11%) Broadband
12 3 (11.11%) DNS
12 3 (11.11%) Microsoft
12 3 (11.11%) Active Directory

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.11%) CMS
2 1 (3.70%) Lync
Communications & Networking
1 9 (33.33%) Firewall
2 6 (22.22%) NetScaler
3 4 (14.81%) ISDN
3 4 (14.81%) VoIP
4 3 (11.11%) DHCP
4 3 (11.11%) DNS
4 3 (11.11%) Broadband
4 3 (11.11%) Wi-Fi
5 2 (7.41%) IP Telephony
5 2 (7.41%) WAN
5 2 (7.41%) LAN
6 1 (3.70%) MGCP
6 1 (3.70%) H.323
6 1 (3.70%) TCP/IP
6 1 (3.70%) Cisco IPT
General
1 5 (18.52%) Finance
2 1 (3.70%) Banking
2 1 (3.70%) Retail
2 1 (3.70%) Telecoms
Job Titles
1 12 (44.44%) Cisco Engineer
1 12 (44.44%) Voice Engineer
2 4 (14.81%) Cisco Voice Engineer
3 3 (11.11%) Analyst
3 3 (11.11%) Network Engineer
4 2 (7.41%) Network Analyst
5 1 (3.70%) Consultant
5 1 (3.70%) Cisco Support Engineer
5 1 (3.70%) Telephony Analyst
5 1 (3.70%) Support Analyst
5 1 (3.70%) Network Support Analyst
5 1 (3.70%) Support Engineer
5 1 (3.70%) Network Support
5 1 (3.70%) Cisco Support
5 1 (3.70%) Cisco Consultant
5 1 (3.70%) Cisco IPT Engineer
Libraries, Frameworks & Software Standards
1 10 (37.04%) VXML
Miscellaneous
1 6 (22.22%) IVR
Operating Systems
1 5 (18.52%) Windows
2 2 (7.41%) Linux
3 1 (3.70%) Windows 2000
3 1 (3.70%) Windows NT
3 1 (3.70%) Solaris
3 1 (3.70%) UNIX
Processes & Methodologies
1 12 (44.44%) Contact Management
2 10 (37.04%) Change Management
2 10 (37.04%) Cisco ICM Scripting
3 8 (29.63%) Service Management
4 6 (22.22%) Line Management
5 4 (14.81%) ITIL
6 3 (11.11%) Project Management
6 3 (11.11%) Disaster Recovery
6 3 (11.11%) Change Control
6 3 (11.11%) Stakeholder Management
7 2 (7.41%) Migration
8 1 (3.70%) Data Modelling
8 1 (3.70%) Incident Management
8 1 (3.70%) Release Management
8 1 (3.70%) Test Scripting
8 1 (3.70%) Performance Tuning
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 6 (22.22%) Cisco Certification
2 1 (3.70%) Degree
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 3 (11.11%) Active Directory
2 1 (3.70%) XenApp
2 1 (3.70%) XenDesktop
Systems Management
1 17 (62.96%) Cisco CUCM
2 11 (40.74%) Cisco UCCE
3 8 (29.63%) Cisco UCCX
4 6 (22.22%) CA Spectrum
Vendors
1 27 (100.00%) Cisco
2 9 (33.33%) Citrix
3 7 (25.93%) Avaya
4 6 (22.22%) CA
5 3 (11.11%) Microsoft
5 3 (11.11%) HP
5 3 (11.11%) Wyse
5 3 (11.11%) Verint
6 1 (3.70%) BT
Berkshire
Austin Fraser
Rate: NEG
Posted: 7 hours ago