The first table below looks at the demand for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 564 538 541
Rank change year-on-year
-26 +3
Contract jobs citing Cisco ICM 10 6 18
As % of all contract IT jobs located in England 0.020% 0.013% 0.034%
As % of the Communications & Networking category 0.15% 0.094% 0.22%
Number of daily rates quoted 6 0 9
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£333 - £200
90% offered a daily rate of more than £279 - £189
10% offered a daily rate of more than £419 - £475
UK excluding London average daily rate £290 - £250
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
6875 6386 8296
As % of all contract IT jobs located in England 13.93% 13.71% 15.67%
Number of daily rates quoted 3727 3409 3763
Average daily rate £363 £350 £350
Average daily rate % change year-on-year
+3.57% -
90% offered a daily rate of more than £210 £200 £205
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £335 £325 £325
% change year-on-year
+3.07% -
Number of hourly rates quoted 380 427 646
Average hourly rate £20.00 £24.50 £23.50
Average hourly rate % change year-on-year
-18.36% +4.25%
90% offered a hourly rate of more than £12.00 £13.50 £13.00
10% offered a hourly rate of more than £42.50 £42.50 £45.00
UK excluding London average hourly rate £20.00 £25.50 £25.00
% change year-on-year
-21.56% +2.00%
Cisco ICM
UK

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 30 July 2014.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 5 £388 - 1
Yorkshire - - - -
West Midlands - - - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 30 July 2014, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 19 (100.00%) Cisco
2 10 (52.63%) VXML
3 9 (47.37%) Cisco ICM Scripting
4 7 (36.84%) IVR
5 5 (26.32%) Avaya
6 4 (21.05%) Citrix
6 4 (21.05%) Change Management
6 4 (21.05%) Firewall
6 4 (21.05%) Contact Management
6 4 (21.05%) Cisco UCCE
6 4 (21.05%) Cisco CUCM
7 3 (15.79%) Verint
7 3 (15.79%) Stakeholder Management
7 3 (15.79%) CMS
7 3 (15.79%) Disaster Recovery
7 3 (15.79%) Wi-Fi
7 3 (15.79%) Wyse
7 3 (15.79%) Project Management
7 3 (15.79%) Microsoft
7 3 (15.79%) Active Directory
7 3 (15.79%) Windows
7 3 (15.79%) Broadband
7 3 (15.79%) VoIP
7 3 (15.79%) DHCP
7 3 (15.79%) DNS
8 2 (10.53%) Service Management
8 2 (10.53%) Telecoms
8 2 (10.53%) Finance
8 2 (10.53%) Banking
9 1 (5.26%) Change Control

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 30 July 2014, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) CMS
Communications & Networking
1 4 (21.05%) Firewall
2 3 (15.79%) Wi-Fi
2 3 (15.79%) Broadband
2 3 (15.79%) VoIP
2 3 (15.79%) DHCP
2 3 (15.79%) DNS
3 1 (5.26%) NetScaler
3 1 (5.26%) IP Telephony
3 1 (5.26%) WAN
3 1 (5.26%) ISDN
3 1 (5.26%) LAN
General
1 2 (10.53%) Telecoms
1 2 (10.53%) Finance
1 2 (10.53%) Banking
2 1 (5.26%) Retail
Job Titles
1 9 (47.37%) Cisco Engineer
2 8 (42.11%) Voice Engineer
3 3 (15.79%) Cisco Voice Engineer
4 2 (10.53%) Analyst
4 2 (10.53%) Network Engineer
4 2 (10.53%) Support Engineer
4 2 (10.53%) Network Analyst
4 2 (10.53%) Cisco Support
4 2 (10.53%) Cisco Support Engineer
5 1 (5.26%) Cisco Consultant
5 1 (5.26%) Network Support
5 1 (5.26%) Support Analyst
5 1 (5.26%) Network Support Analyst
5 1 (5.26%) Consultant
Libraries, Frameworks & Software Standards
1 10 (52.63%) VXML
Miscellaneous
1 7 (36.84%) IVR
Operating Systems
1 3 (15.79%) Windows
2 1 (5.26%) Solaris
2 1 (5.26%) Linux
Processes & Methodologies
1 9 (47.37%) Cisco ICM Scripting
2 4 (21.05%) Change Management
2 4 (21.05%) Contact Management
3 3 (15.79%) Stakeholder Management
3 3 (15.79%) Disaster Recovery
3 3 (15.79%) Project Management
4 2 (10.53%) Service Management
5 1 (5.26%) Change Control
5 1 (5.26%) Incident Management
5 1 (5.26%) Test Scripting
5 1 (5.26%) Migration
5 1 (5.26%) ITIL
Qualifications
1 1 (5.26%) Cisco Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 3 (15.79%) Active Directory
2 1 (5.26%) XenApp
2 1 (5.26%) XenDesktop
Systems Management
1 4 (21.05%) Cisco UCCE
1 4 (21.05%) Cisco CUCM
2 1 (5.26%) Cisco UCCX
2 1 (5.26%) CA Spectrum
Vendors
1 19 (100.00%) Cisco
2 5 (26.32%) Avaya
3 4 (21.05%) Citrix
4 3 (15.79%) Verint
4 3 (15.79%) Wyse
4 3 (15.79%) Microsoft
5 1 (5.26%) BT
5 1 (5.26%) Convergys
5 1 (5.26%) HP
5 1 (5.26%) CA
London
Experis Ltd
Rate: Market Rate Value
Posted: 23 hours ago