The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 489 537 501
Rank change year-on-year
+48 -36
Contract jobs citing Cisco ICM 67 9 4
As % of all contract IT jobs located in England 0.14% 0.020% 0.010%
As % of the Communications & Networking category 0.97% 0.15% 0.065%
Number of daily rates quoted 24 2 0
Average daily rate
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of your Daily Rate
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£373 £448 -
Average daily rate % change year-on-year
-16.75% -
UK excluding London average daily rate £370 £448 -
% change year-on-year
-17.31% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
UK

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the England region.

Communications & Networking Category
England
Contract IT job ads with a match in the
Communications & Networking category
6923 6034 6126
As % of all contract IT jobs located in England 14.70% 13.23% 15.32%
Number of daily rates quoted 3803 3155 3050
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £220 £215 £190
10% offered a daily rate of more than £500 £515 £500
UK excluding London average daily rate £350 £345 £325
% change year-on-year
+1.44% +6.15%
Number of hourly rates quoted 387 354 528
Average hourly rate £25.00 £20.00 £22.32
Average hourly rate % change year-on-year
+25.00% -10.37%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £44.50 £42.50 £44.50
UK excluding London average hourly rate £29.50 £20.03 £22.50
% change year-on-year
+47.27% -10.97%

Cisco ICM
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the England region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in England

Cisco ICM
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the England region.

Cisco ICM Daily Rate Trend in England

Cisco ICM
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the England region over the 3 months to 5 March 2015.

Cisco ICM Daily Rate Histogram in England

Cisco ICM
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco ICM across the England region.

Cisco ICM Hourly Rate Trend in England

Cisco ICM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the England region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 26 £385 -
South East -3 18 £375 - 1
West Midlands +12 17 £351 -29.19% 4
Midlands - - - -
Cisco ICM
UK

Cisco ICM
Top 30 Related IT Skills in England

For the 6 months to 5 March 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 90 (100.00%) Cisco
2 64 (71.11%) Cisco CUCM
3 57 (63.33%) Cisco UCCE
4 25 (27.78%) Change Management
4 25 (27.78%) Cisco UCCX
4 25 (27.78%) Cisco ICM Scripting
5 23 (25.56%) Contact Management
5 23 (25.56%) Cisco IPCC
6 22 (24.44%) Cisco Certification
7 16 (17.78%) CA
7 16 (17.78%) VMware
7 16 (17.78%) CA Spectrum
8 15 (16.67%) NetScaler
8 15 (16.67%) Windows
8 15 (16.67%) Firewall
8 15 (16.67%) Citrix
9 14 (15.56%) Service Management
9 14 (15.56%) IP Telephony
9 14 (15.56%) Line Management
10 13 (14.44%) Telecoms
10 13 (14.44%) Microsoft
11 12 (13.33%) VoIP
12 11 (12.22%) C
12 11 (12.22%) SQL
12 11 (12.22%) Avaya
13 10 (11.11%) VXML
13 10 (11.11%) IVR
13 10 (11.11%) Verint
14 9 (10.00%) MS Excel
15 8 (8.89%) LAN

Cisco ICM
Top Related IT Skills in England by Category

For the 6 months to 5 March 2015, IT contractor jobs across the England region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.33%) Lync
2 1 (1.11%) MS Exchange
2 1 (1.11%) SharePoint
Applications
1 9 (10.00%) MS Excel
2 4 (4.44%) MS PowerPoint
Business Applications
1 2 (2.22%) SAP CRM
Cloud Services
1 1 (1.11%) Cloud Computing
1 1 (1.11%) Google Apps
Communications & Networking
1 15 (16.67%) NetScaler
1 15 (16.67%) Firewall
2 14 (15.56%) IP Telephony
3 12 (13.33%) VoIP
4 8 (8.89%) LAN
5 5 (5.56%) TCP/IP
5 5 (5.56%) WAN
5 5 (5.56%) Wireless
5 5 (5.56%) Cisco IPT
6 4 (4.44%) VLAN
6 4 (4.44%) Unified Communications
6 4 (4.44%) EIGRP
6 4 (4.44%) IGRP
6 4 (4.44%) OSPF
6 4 (4.44%) RIP
6 4 (4.44%) PSTN
7 3 (3.33%) CTI
7 3 (3.33%) IPv4
7 3 (3.33%) IPv6
7 3 (3.33%) Megaco
Database & Business Intelligence
1 1 (1.11%) SQL Server
General
1 13 (14.44%) Telecoms
2 4 (4.44%) Finance
3 3 (3.33%) Electronics
3 3 (3.33%) Multimedia
4 2 (2.22%) Billing
5 1 (1.11%) Banking
Job Titles
1 47 (52.22%) Voice Engineer
2 43 (47.78%) Cisco Engineer
3 29 (32.22%) Cisco Voice Engineer
4 6 (6.67%) Network Engineer
5 5 (5.56%) Analyst
5 5 (5.56%) Cisco Specialist
6 4 (4.44%) Cisco Support
6 4 (4.44%) Voice Specialist
7 3 (3.33%) Consultant
7 3 (3.33%) Solutions Architect
7 3 (3.33%) Support Engineer
7 3 (3.33%) Architect
7 3 (3.33%) Integration Analyst
7 3 (3.33%) Cisco Support Engineer
7 3 (3.33%) Telephony Analyst
7 3 (3.33%) Cisco Architect
7 3 (3.33%) Cisco Solutions Architect
7 3 (3.33%) Cisco Network Engineer
8 2 (2.22%) Network Analyst
8 2 (2.22%) Design Engineer
Libraries, Frameworks & Software Standards
1 10 (11.11%) VXML
2 2 (2.22%) XMPP
Miscellaneous
1 10 (11.11%) IVR
2 5 (5.56%) Social Media
3 3 (3.33%) Computer Science
4 2 (2.22%) IPTV
5 1 (1.11%) Analytical Skills
Operating Systems
1 15 (16.67%) Windows
2 6 (6.67%) Linux
3 4 (4.44%) Windows XP
3 4 (4.44%) Windows 2000
3 4 (4.44%) UNIX
3 4 (4.44%) Windows Server 2003
Processes & Methodologies
1 25 (27.78%) Change Management
1 25 (27.78%) Cisco ICM Scripting
2 23 (25.56%) Contact Management
3 14 (15.56%) Service Management
3 14 (15.56%) Line Management
4 7 (7.78%) Migration
5 5 (5.56%) CRM
5 5 (5.56%) Speech Recognition
6 4 (4.44%) Penetration Testing
6 4 (4.44%) Problem Management
6 4 (4.44%) Release Management
7 3 (3.33%) Benchmarking
7 3 (3.33%) CAD
7 3 (3.33%) Time Management
8 2 (2.22%) Requirements Analysis
8 2 (2.22%) Network Design
8 2 (2.22%) User Acceptance Testing
8 2 (2.22%) Quality Management
9 1 (1.11%) GAP Analysis
9 1 (1.11%) Project Management
Programming Languages
1 11 (12.22%) C
1 11 (12.22%) SQL
Qualifications
1 22 (24.44%) Cisco Certification
2 4 (4.44%) Degree
3 3 (3.33%) CCIE
3 3 (3.33%) SC Cleared
3 3 (3.33%) Security Cleared
4 2 (2.22%) VCP4
5 1 (1.11%) CCNP
5 1 (1.11%) CCIP
Quality Assurance & Compliance
1 1 (1.11%) SLA
System Software
1 7 (7.78%) VMware Infrastructure
2 6 (6.67%) Active Directory
3 4 (4.44%) VMware ESXi
4 1 (1.11%) vSphere
Systems Management
1 64 (71.11%) Cisco CUCM
2 57 (63.33%) Cisco UCCE
3 25 (27.78%) Cisco UCCX
4 23 (25.56%) Cisco IPCC
5 16 (17.78%) CA Spectrum
6 1 (1.11%) HP Quality Center
Vendors
1 90 (100.00%) Cisco
2 16 (17.78%) CA
2 16 (17.78%) VMware
3 15 (16.67%) Citrix
4 13 (14.44%) Microsoft
5 11 (12.22%) Avaya
6 10 (11.11%) Verint
7 5 (5.56%) Remedy
8 4 (4.44%) Oracle
9 2 (2.22%) SAP
10 1 (1.11%) Salesforce.com
10 1 (1.11%) Juniper
10 1 (1.11%) Genesys
10 1 (1.11%) Google
10 1 (1.11%) Mitel
Birmingham
Real Staffing
Rate: £300 - £400 per day
Posted: 3 days ago
Reading
Lawrence Harvey
Rate: £450.00 - £550.00 per day
Posted: 10 days ago
Birmingham
iKonnect
Rate: £400 - £425 per annum
Posted: 21 days ago
Coventry
Austin Fraser Limited
Rate: NEG
Posted: 22 days ago
Coventry
iKonnect
Rate: £350 - £351 per annum
Posted: 22 days ago