The table below looks at the statistics for Cisco IPCC skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco IPCC over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Cisco IP Contact Center (IPCC)
Rank 577 552 558
Rank change year-on-year
-25 +6
Contract jobs citing Cisco IPCC 14 30 7
As % of all contract IT jobs located in England 0.030% 0.064% 0.016%
As % of the Systems Management category 0.35% 0.75% 0.21%
Number of daily rates quoted 13 12 5
Average daily rate £600 £513 £480
Average daily rate % change year-on-year
+17.07% +6.77%
90% offered a daily rate of more than £342 £400 £380
10% offered a daily rate of more than £650 £561 £537
UK excluding London average daily rate £650 £550 £480
% change year-on-year
+18.18% +14.58%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco IPCC
UK

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the England region.

Systems Management Category
England
Contract IT job ads with a match in the
Systems Management category
4053 4000 3404
As % of all contract IT jobs located in England 8.57% 8.59% 7.60%
Number of daily rates quoted 2596 2394 1945
Average daily rate £450 £425 £388
Average daily rate % change year-on-year
+5.88% +9.67%
90% offered a daily rate of more than £295 £260 £225
10% offered a daily rate of more than £550 £550 £507
UK excluding London average daily rate £399 £363 £345
% change year-on-year
+10.06% +5.07%
Number of hourly rates quoted 129 140 128
Average hourly rate £31.25 £20.03 £22.00
Average hourly rate % change year-on-year
+56.01% -8.95%
90% offered a hourly rate of more than £12.35 £13.00 £14.00
10% offered a hourly rate of more than £55.00 £40.75 £35.20
UK excluding London average hourly rate £35.00 £22.00 £22.85
% change year-on-year
+59.09% -3.71%

Cisco IPCC
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Cisco IPCC across the England region as a proportion of the total demand within the Systems Management category.

Cisco IPCC Jobs Demand Trend in England

Cisco IPCC
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco IPCC across the England region.

Cisco IPCC Daily Rate Trend in England

Cisco IPCC
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco IPCC across the England region over the 3 months to 14 February 2016.

Cisco IPCC Daily Rate Histogram in England

Cisco IPCC
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Cisco IPCC across the England region.

Cisco IPCC Hourly Rate Trend in England

Cisco IPCC
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco IPCC within the England region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North East - 6 £650 -
Yorkshire -8 5 £650 +18.18%
London -7 2 £273 -35.31%
North West -16 1 £600 +9.09%
Cisco IPCC
UK

Cisco IPCC
Top 30 Related IT Skills in England

For the 6 months to 14 February 2016, IT contractor jobs across the England region citing Cisco IPCC also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC.

1 14 (58.33%) Data Centre
2 13 (54.17%) Genesys
3 8 (33.33%) Verint
4 7 (29.17%) Security Cleared
5 6 (25.00%) VoIP
5 6 (25.00%) Cisco
6 5 (20.83%) Quality Management
6 5 (20.83%) SC Cleared
6 5 (20.83%) Incident Management
6 5 (20.83%) WFM
7 4 (16.67%) Service Delivery
7 4 (16.67%) BT
8 3 (12.50%) Telecoms
8 3 (12.50%) Cisco Certification
8 3 (12.50%) CCVP
8 3 (12.50%) Agile Software Development
8 3 (12.50%) IP Telephony
8 3 (12.50%) CCNP
8 3 (12.50%) CCNA
8 3 (12.50%) PRINCE2
8 3 (12.50%) Project Management
8 3 (12.50%) Cisco ICM
8 3 (12.50%) DV Cleared
8 3 (12.50%) IVR
8 3 (12.50%) Degree
8 3 (12.50%) Cisco UCCE
9 2 (8.33%) Waterfall
9 2 (8.33%) Network Management
9 2 (8.33%) Unified Communications
9 2 (8.33%) Change Control

Cisco IPCC
Top Related IT Skills in England by Category

For the 6 months to 14 February 2016, IT contractor jobs across the England region citing Cisco IPCC also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco IPCC. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) Oracle Collaboration Suite
Applications
1 2 (8.33%) MS Project
Communications & Networking
1 6 (25.00%) VoIP
2 3 (12.50%) Cisco ICM
2 3 (12.50%) IP Telephony
3 2 (8.33%) Unified Communications
4 1 (4.17%) 3G
4 1 (4.17%) Cisco IPT
4 1 (4.17%) Diameter Protocol
4 1 (4.17%) DPNSS
4 1 (4.17%) Ethernet
4 1 (4.17%) FCAPS
4 1 (4.17%) Intelligent Network
4 1 (4.17%) MPLS
4 1 (4.17%) MVNO
4 1 (4.17%) SIGTRAN
4 1 (4.17%) SS7
4 1 (4.17%) TCP/IP
4 1 (4.17%) Value-Added Service
4 1 (4.17%) VPN
4 1 (4.17%) WAN
4 1 (4.17%) WLAN
Database & Business Intelligence
1 1 (4.17%) Oracle Database
General
1 3 (12.50%) Telecoms
2 2 (8.33%) Law
3 1 (4.17%) Billing
3 1 (4.17%) Legal
Job Titles
1 12 (50.00%) Transition Manager
2 10 (41.67%) Service Manager
2 10 (41.67%) Service Transition Manager
3 3 (12.50%) Cisco Support
4 2 (8.33%) 1st/2nd Line Support
4 2 (8.33%) 1st/2nd Line Support Engineer
4 2 (8.33%) 2nd Line Engineer
4 2 (8.33%) 2nd Line Support
4 2 (8.33%) 2nd Line Support Engineer
4 2 (8.33%) Cisco Engineer
4 2 (8.33%) Cisco Expert
4 2 (8.33%) Cisco Support Engineer
4 2 (8.33%) ICT Manager
4 2 (8.33%) Information Assurance Manager
4 2 (8.33%) Information Manager
4 2 (8.33%) Support Engineer
4 2 (8.33%) Tester
5 1 (4.17%) DV Cleared Project Manager
5 1 (4.17%) Product Tester
5 1 (4.17%) SC Cleared Project Manager
Libraries, Frameworks & Software Standards
1 2 (8.33%) Web Services
2 1 (4.17%) XML
Miscellaneous
1 14 (58.33%) Data Centre
2 3 (12.50%) IVR
3 2 (8.33%) Freedom of Information
3 2 (8.33%) Management Information System
4 1 (4.17%) CESG
4 1 (4.17%) CESG CLAS
4 1 (4.17%) Cryptography
Operating Systems
1 1 (4.17%) Linux
1 1 (4.17%) SUSE
1 1 (4.17%) Unix
Processes & Methodologies
1 5 (20.83%) Incident Management
1 5 (20.83%) Quality Management
1 5 (20.83%) WFM
2 4 (16.67%) Service Delivery
3 3 (12.50%) Agile Software Development
3 3 (12.50%) PRINCE2
3 3 (12.50%) Project Management
4 2 (8.33%) Business Continuity
4 2 (8.33%) Change Control
4 2 (8.33%) Information Assurance
4 2 (8.33%) Information Security
4 2 (8.33%) ISMS
4 2 (8.33%) ITIL
4 2 (8.33%) Mentoring
4 2 (8.33%) Network Management
4 2 (8.33%) People Management
4 2 (8.33%) Waterfall
5 1 (4.17%) BCP
5 1 (4.17%) Change Management
5 1 (4.17%) CRM
Programming Languages
1 1 (4.17%) Shell Script
Qualifications
1 7 (29.17%) Security Cleared
2 5 (20.83%) SC Cleared
3 3 (12.50%) CCNA
3 3 (12.50%) CCNP
3 3 (12.50%) CCVP
3 3 (12.50%) Cisco Certification
3 3 (12.50%) Degree
3 3 (12.50%) DV Cleared
4 2 (8.33%) BPSS Clearance
4 2 (8.33%) CLAS
4 2 (8.33%) PRINCE2 Practitioner
5 1 (4.17%) CCNP Voice
5 1 (4.17%) CISSP
5 1 (4.17%) CITP
5 1 (4.17%) HNC
5 1 (4.17%) HND
5 1 (4.17%) ISTQB
5 1 (4.17%) MBCS
Quality Assurance & Compliance
1 1 (4.17%) Disclosure Scotland
1 1 (4.17%) HMG Security Policy Framework
1 1 (4.17%) ISO/IEC 27001
1 1 (4.17%) RMADS
Systems Management
1 3 (12.50%) Cisco UCCE
2 1 (4.17%) HP Quality Center
Vendors
1 13 (54.17%) Genesys
2 8 (33.33%) Verint
3 6 (25.00%) Cisco
4 4 (16.67%) BT
5 1 (4.17%) Avaya
5 1 (4.17%) Ericsson
5 1 (4.17%) Huawei
5 1 (4.17%) Oracle