The table below looks at the statistics for the Customer Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engineer in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Customer Engineer
Rank 572 527 509
Rank change year-on-year
-45 -18
Contract jobs requiring a Customer Engineer 26 42 46
As % of all contract IT jobs located in England 0.050% 0.085% 0.099%
As % of the Job Titles category 0.054% 0.092% 0.11%
Number of daily rates quoted 2 1 3
Average daily rate
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£183 £525 £130
Average daily rate % change year-on-year
-65.23% +303.84%
UK excluding London average daily rate £183 - £273
Number of hourly rates quoted 18 27 40
Average hourly rate £15.86 £15.25 £13.00
Average hourly rate % change year-on-year
+4.00% +17.30%
90% offered a hourly rate of more than £12.28 £12.42 £12.42
10% offered a hourly rate of more than £17.17 £17.91 £17.50
UK excluding London average hourly rate £13.00 £13.00 £13.00
Customer Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47812 45732 43181
As % of all contract IT jobs located in England 92.51% 92.60% 92.67%
Number of daily rates quoted 30985 28273 25892
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £227 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1764 1854 1992
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.15
10% offered a hourly rate of more than £42.50 £37.80 £41.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Customer Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Engineer Jobs Demand Trend in England

Customer Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer across the England region.

Customer Engineer Daily Rate Trend in England

Customer Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engineer across the England region over the 3 months to 30 July 2015.

Customer Engineer Daily Rate Histogram in England

Customer Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer across the England region.

Customer Engineer Hourly Rate Trend in England

Customer Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engineer within the England region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -13 9 - - 2
South West -5 6 £115 -
London -1 5 - - 1
East of England - 2 - -
East Midlands -9 1 - -
North East -25 1 - -
Yorkshire -30 1 - -
Customer Engineer
UK

Customer Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 July 2015, IT contractor jobs across the England region that cited Customer Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title.

1 31 (48.44%) Windows
2 21 (32.81%) Windows 7
3 16 (25.00%) Windows XP
4 13 (20.31%) MS Office
5 11 (17.19%) Active Directory
6 10 (15.63%) Analytical Skills
7 9 (14.06%) SCCM
7 9 (14.06%) Dell
7 9 (14.06%) Microsoft
7 9 (14.06%) Remedy
8 8 (12.50%) HP
9 6 (9.38%) C
9 6 (9.38%) Blackberry
9 6 (9.38%) Blackberry Enterprise Server
9 6 (9.38%) Security Cleared
9 6 (9.38%) Mathematics
10 5 (7.81%) Red Hat Enterprise Linux
10 5 (7.81%) NSN NetAct
10 5 (7.81%) Finance
10 5 (7.81%) Oracle
10 5 (7.81%) Linux
10 5 (7.81%) Citrix
10 5 (7.81%) A+ Certification
10 5 (7.81%) Red Hat
11 4 (6.25%) TCP/IP
11 4 (6.25%) ITIL
11 4 (6.25%) DNS
11 4 (6.25%) Migration
11 4 (6.25%) Telecoms
11 4 (6.25%) Altiris

Customer Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 July 2015, IT contractor jobs across the England region that cited Customer Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.38%) Blackberry Enterprise Server
2 2 (3.13%) Exchange Server 2007
2 2 (3.13%) IBM Notes
2 2 (3.13%) MS Exchange
Applications
1 13 (20.31%) MS Office
2 2 (3.13%) MS Excel
2 2 (3.13%) Spreadsheet
Business Applications
1 1 (1.56%) Remedy ITSM
Communications & Networking
1 4 (6.25%) TCP/IP
1 4 (6.25%) DNS
2 3 (4.69%) SSL
2 3 (4.69%) VPN
3 2 (3.13%) Broadband
3 2 (3.13%) Internet
3 2 (3.13%) Wi-Fi
3 2 (3.13%) Wireless
3 2 (3.13%) Network Security
4 1 (1.56%) ISDN
4 1 (1.56%) VoIP
General
1 5 (7.81%) Finance
2 4 (6.25%) Telecoms
3 3 (4.69%) Banking
4 1 (1.56%) Aerospace
Miscellaneous
1 10 (15.63%) Analytical Skills
2 6 (9.38%) Blackberry
2 6 (9.38%) Mathematics
3 2 (3.13%) iPhone
3 2 (3.13%) iPad
3 2 (3.13%) Data Centre
4 1 (1.56%) Fat Client
4 1 (1.56%) Smartphone
4 1 (1.56%) NHS
4 1 (1.56%) Thin Client
Operating Systems
1 31 (48.44%) Windows
2 21 (32.81%) Windows 7
3 16 (25.00%) Windows XP
4 5 (7.81%) Linux
4 5 (7.81%) Red Hat Enterprise Linux
5 1 (1.56%) Apple iOS
5 1 (1.56%) Mac OS X
5 1 (1.56%) Windows Server 2003
5 1 (1.56%) Android
Processes & Methodologies
1 4 (6.25%) ITIL
1 4 (6.25%) Migration
1 4 (6.25%) Data Migration
2 3 (4.69%) Server Building
2 3 (4.69%) Data Management
2 3 (4.69%) Service Management
2 3 (4.69%) ITSM
3 2 (3.13%) User Acceptance Testing
3 2 (3.13%) Software Deployment
4 1 (1.56%) Root Cause Analysis
Programming Languages
1 6 (9.38%) C
Qualifications
1 6 (9.38%) Security Cleared
2 5 (7.81%) A+ Certification
3 2 (3.13%) Degree
3 2 (3.13%) SC Cleared
3 2 (3.13%) DCSE
3 2 (3.13%) Microsoft Certification
4 1 (1.56%) ITIL Certification
Quality Assurance & Compliance
1 3 (4.69%) SLA
System Software
1 11 (17.19%) Active Directory
2 3 (4.69%) NDS
Systems Management
1 9 (14.06%) SCCM
2 5 (7.81%) NSN NetAct
3 3 (4.69%) Norton AntiVirus
Vendors
1 9 (14.06%) Microsoft
1 9 (14.06%) Dell
1 9 (14.06%) Remedy
2 8 (12.50%) HP
3 5 (7.81%) Red Hat
3 5 (7.81%) Citrix
3 5 (7.81%) Oracle
4 4 (6.25%) Nokia
4 4 (6.25%) McAfee
4 4 (6.25%) Altiris
4 4 (6.25%) LANDesk
5 3 (4.69%) Symantec
5 3 (4.69%) Sophos
5 3 (4.69%) Cisco
5 3 (4.69%) Adobe
6 2 (3.13%) IBM
6 2 (3.13%) Juniper
6 2 (3.13%) Lotus
6 2 (3.13%) Bloomberg
7 1 (1.56%) Sony