The table below looks at the statistics for the Customer Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engineer in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Engineer
Rank 515 517 551
Rank change year-on-year
+2 +34
Contract jobs requiring a Customer Engineer 64 39 17
As % of all contract IT jobs located in England 0.12% 0.081% 0.032%
As % of the Job Titles category 0.13% 0.087% 0.034%
Number of daily rates quoted 3 4 0
Average daily rate
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£165 £201 -
Average daily rate % change year-on-year
-18.01% -
UK excluding London average daily rate £165 £311 -
% change year-on-year
-46.98% -
Number of hourly rates quoted 59 32 15
Average hourly rate £15.25 £13.00 £16.00
Average hourly rate % change year-on-year
+17.30% -18.75%
90% offered a hourly rate of more than £12.42 £12.42 £12.00
10% offered a hourly rate of more than £17.54 £17.50 £18.00
UK excluding London average hourly rate £15.25 £13.00 £15.94
% change year-on-year
+17.30% -18.44%
Customer Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47746 44723 49333
As % of all contract IT jobs located in England 90.50% 92.70% 93.00%
Number of daily rates quoted 29832 27516 28197
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 1900 1916 2493
Average hourly rate £16.50 £17.00 £18.75
Average hourly rate % change year-on-year
-2.94% -9.33%
90% offered a hourly rate of more than £10.50 £11.00 £11.02
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Customer Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Customer Engineer Jobs Demand Trend in England

Customer Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engineer across the England region.

Customer Engineer Daily Rate Trend in England

Customer Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engineer across the England region over the 3 months to 30 September 2014.

Customer Engineer Daily Rate Histogram in England

Customer Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engineer across the England region.

Customer Engineer Hourly Rate Trend in England

Customer Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engineer within the England region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West -10 26 £165 -
London +16 13 £318 +144.80%
South East -9 11 - - 2
East Midlands +8 5 - -
East of England -18 4 - - 1
Yorkshire -10 2 - -
North West - - - -
Customer Engineer
UK

Customer Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 September 2014, IT contractor jobs across the England region that cited Customer Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title.

1 40 (43.01%) C
1 40 (43.01%) Mathematics
2 38 (40.86%) Windows
3 36 (38.71%) Windows 7
4 20 (21.51%) Windows XP
5 15 (16.13%) Active Directory
6 12 (12.90%) MS Excel
7 11 (11.83%) TCP/IP
7 11 (11.83%) DNS
8 10 (10.75%) DHCP
8 10 (10.75%) MS Exchange
8 10 (10.75%) SAN
9 8 (8.60%) Computacenter
10 6 (6.45%) Finance
10 6 (6.45%) A+ Certification
10 6 (6.45%) Blackberry
10 6 (6.45%) MS Office
11 5 (5.38%) Apple
11 5 (5.38%) Microsoft
12 4 (4.30%) HP
12 4 (4.30%) Spanish Language
12 4 (4.30%) Mac OS X
12 4 (4.30%) Apple iOS
13 3 (3.23%) Data Migration
13 3 (3.23%) Remedy ITSM
13 3 (3.23%) Test Scripting
13 3 (3.23%) iPhone
13 3 (3.23%) iPad
13 3 (3.23%) Migration
13 3 (3.23%) Project Management

Customer Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 September 2014, IT contractor jobs across the England region that cited Customer Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.75%) MS Exchange
2 2 (2.15%) IBM Notes
3 1 (1.08%) SharePoint
3 1 (1.08%) Blackberry Enterprise Server
Applications
1 12 (12.90%) MS Excel
2 6 (6.45%) MS Office
Business Applications
1 3 (3.23%) Remedy ITSM
Cloud Services
1 1 (1.08%) GitHub
Communications & Networking
1 11 (11.83%) DNS
1 11 (11.83%) TCP/IP
2 10 (10.75%) DHCP
2 10 (10.75%) SAN
3 3 (3.23%) 2G
4 1 (1.08%) RNC
4 1 (1.08%) SGSN
4 1 (1.08%) SCTP
4 1 (1.08%) PABX
4 1 (1.08%) PuTTY
4 1 (1.08%) VPN
4 1 (1.08%) LAN
4 1 (1.08%) VoIP
General
1 6 (6.45%) Finance
2 4 (4.30%) Spanish Language
3 3 (3.23%) Telecoms
4 2 (2.15%) Banking
5 1 (1.08%) Billing
5 1 (1.08%) Legal
5 1 (1.08%) Games
Libraries, Frameworks & Software Standards
1 1 (1.08%) JSON
Miscellaneous
1 40 (43.01%) Mathematics
2 6 (6.45%) Blackberry
3 3 (3.23%) iPhone
3 3 (3.23%) iPad
4 2 (2.15%) Management Information System
4 2 (2.15%) Video Conferencing
4 2 (2.15%) Analytical Skills
5 1 (1.08%) IVR
5 1 (1.08%) Enterprise Software
5 1 (1.08%) CMDB
5 1 (1.08%) Blog
5 1 (1.08%) Online Games
Operating Systems
1 38 (40.86%) Windows
2 36 (38.71%) Windows 7
3 20 (21.51%) Windows XP
4 4 (4.30%) Mac OS X
4 4 (4.30%) Apple iOS
Processes & Methodologies
1 3 (3.23%) Project Management
1 3 (3.23%) Service Delivery
1 3 (3.23%) ITSM
1 3 (3.23%) Migration
1 3 (3.23%) Test Scripting
1 3 (3.23%) Data Migration
2 1 (1.08%) Data Protection
2 1 (1.08%) Security Architecture
2 1 (1.08%) Continuous Improvement
2 1 (1.08%) Infrastructure Management
2 1 (1.08%) DevOps
2 1 (1.08%) E-Commerce
2 1 (1.08%) Information Security
2 1 (1.08%) Network Planning
2 1 (1.08%) Business Analysis
2 1 (1.08%) Incident Management
Programming Languages
1 40 (43.01%) C
2 1 (1.08%) Java
2 1 (1.08%) PHP
2 1 (1.08%) Python
2 1 (1.08%) Ruby
Qualifications
1 6 (6.45%) A+ Certification
2 1 (1.08%) Degree
Quality Assurance & Compliance
1 2 (2.15%) SLA
System Software
1 15 (16.13%) Active Directory
2 1 (1.08%) Firmware
2 1 (1.08%) Terminal Services
Systems Management
1 1 (1.08%) Backup Exec
Vendors
1 8 (8.60%) Computacenter
2 5 (5.38%) Microsoft
2 5 (5.38%) Apple
3 4 (4.30%) HP
4 3 (3.23%) Cisco
4 3 (3.23%) Remedy
5 2 (2.15%) Huawei
5 2 (2.15%) Nokia Solutions and Networks
5 2 (2.15%) Lotus
5 2 (2.15%) Nokia
6 1 (1.08%) Siemens
6 1 (1.08%) Dell
6 1 (1.08%) Symantec
6 1 (1.08%) Fujitsu
6 1 (1.08%) McAfee