The first table below looks at the demand for the Desktop Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Desktop Support Analyst
Rank 433 419 441
Rank change year-on-year
-14 +22
Contract jobs requiring a Desktop Support Analyst 79 140 114
As % of all contract IT jobs located in England 0.187% 0.262% 0.206%
As % of the Job Titles category 0.202% 0.283% 0.222%
Number of daily rates quoted 34 60 46
Average daily rate £160 £163 £168
Average daily rate % change year-on-year
-1.53% -2.98%
90% offered a daily rate of more than £137 £118 £100
10% offered a daily rate of more than £293 £250 £300
UK excluding London average daily rate £140 £105 £173
% change year-on-year
+33.33% -39.13%
Number of hourly rates quoted 27 41 45
Average hourly rate £16.00 £17.50 £17.00
Average hourly rate % change year-on-year
-8.57% +2.94%
90% offered a hourly rate of more than £11.80 £11.50 £10.75
10% offered a hourly rate of more than £21.60 £25.00 £22.25
UK excluding London average hourly rate £15.00 £15.25 £15.75
% change year-on-year
-1.63% -3.17%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
39141 49545 51375
As % of all contract IT jobs located in England 92.52% 92.60% 92.74%
Number of daily rates quoted 22991 28027 28527
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2036 2429 2720
Average hourly rate £19.00 £18.50 £20.00
Average hourly rate % change year-on-year
+2.70% -7.50%
90% offered a hourly rate of more than £11.21 £11.17 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support Analyst
UK

Desktop Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Desktop Support Analyst Jobs Demand Trend

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the England region.

England Desktop Support Analyst Daily Rate Trend

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the England region over the 3 months to 21 May 2013.

England Desktop Support Analyst Daily Rate Histogram

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the England region.

England Desktop Support Analyst Hourly Rate Trend

Desktop Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London -35 46 £180 +9.09%
South East +27 16 £150 -
North West +15 4 £133 -39.77%
East of England +14 4 £170 -
South West +25 3 £135 +42.10%
West Midlands +10 3 £140 -56.92%
East Midlands +2 2 - -
Yorkshire -5 1 - -
Desktop Support Analyst
UK

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 152 (84.92%) Windows
2 93 (51.96%) Active Directory
3 87 (48.60%) MS Office
4 79 (44.13%) Windows XP
5 73 (40.78%) Microsoft
5 73 (40.78%) Windows 7
6 55 (30.73%) Blackberry
7 44 (24.58%) Citrix
8 37 (20.67%) TCP/IP
9 35 (19.55%) Banking
10 30 (16.76%) Finance
11 29 (16.20%) MS Excel
12 26 (14.53%) VPN
13 25 (13.97%) ITIL
14 23 (12.85%) MS Exchange
15 21 (11.73%) Dell
16 19 (10.61%) LAN
17 18 (10.06%) Windows Server 2003
17 18 (10.06%) 3G
17 18 (10.06%) Windows Server 2008
18 17 (9.497%) Lotus
18 17 (9.497%) Microsoft Certification
18 17 (9.497%) Broadband
18 17 (9.497%) MS Visio
18 17 (9.497%) Lotus Notes
19 16 (8.939%) Windows Vista
20 15 (8.380%) DNS
20 15 (8.380%) Blackberry Enterprise Server
21 14 (7.821%) Bloomberg
22 13 (7.263%) WAN

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 8 (4.469%) Middleware
2 2 (1.117%) Application Packaging
3 1 (0.559%) COM
3 1 (0.559%) CSS
Application Platforms
1 23 (12.85%) MS Exchange
2 17 (9.497%) Lotus Notes
3 15 (8.380%) Blackberry Enterprise Server
4 4 (2.235%) Exchange Server 2010
4 4 (2.235%) Exchange Server 2003
5 3 (1.676%) WorkSite
5 3 (1.676%) Exchange Server 2007
6 1 (0.559%) Lotus Domino
6 1 (0.559%) SharePoint
6 1 (0.559%) Office Communications Server
Applications
1 87 (48.60%) MS Office
2 29 (16.20%) MS Excel
3 17 (9.497%) MS Visio
4 8 (4.469%) MS PowerPoint
5 1 (0.559%) Acrobat
5 1 (0.559%) MS Project
5 1 (0.559%) Office 365
Business Applications
1 1 (0.559%) 3000 Xtra
Communications & Networking
1 37 (20.67%) TCP/IP
2 26 (14.53%) VPN
3 19 (10.61%) LAN
4 18 (10.06%) 3G
5 17 (9.497%) Broadband
6 15 (8.380%) DNS
7 13 (7.263%) WAN
8 10 (5.587%) Internet
9 9 (5.028%) DHCP
10 5 (2.793%) WLAN
11 3 (1.676%) VoIP
11 3 (1.676%) HTTP
11 3 (1.676%) Wireless
11 3 (1.676%) IPsec
11 3 (1.676%) Firewall
12 2 (1.117%) IP Telephony
12 2 (1.117%) Wi-Fi
12 2 (1.117%) IPv6
13 1 (0.559%) SAN
13 1 (0.559%) ADSL
Development Applications
1 1 (0.559%) MSI
General
1 35 (19.55%) Banking
2 30 (16.76%) Finance
3 12 (6.704%) Front Office
4 9 (5.028%) Back Office
5 8 (4.469%) Investment Banking
6 6 (3.352%) Telecoms
6 6 (3.352%) Legal
7 4 (2.235%) Retail
7 4 (2.235%) Law
8 3 (1.676%) Manufacturing
8 3 (1.676%) Advertising
8 3 (1.676%) Financial Institution
9 2 (1.117%) Pharmaceutical
9 2 (1.117%) Publishing
10 1 (0.559%) Automotive
10 1 (0.559%) Marketing
Miscellaneous
1 55 (30.73%) Blackberry
2 9 (5.028%) Fixed Income
3 8 (4.469%) Credit Risk
4 7 (3.911%) PDA
5 5 (2.793%) NHS
6 4 (2.235%) iPhone
6 4 (2.235%) Video Conferencing
6 4 (2.235%) Hedge funds
7 3 (1.676%) Handset
8 2 (1.117%) iPad
8 2 (1.117%) Fat Client
8 2 (1.117%) PKI
8 2 (1.117%) Thin Client
9 1 (0.559%) CMDB
Operating Systems
1 152 (84.92%) Windows
2 79 (44.13%) Windows XP
3 73 (40.78%) Windows 7
4 18 (10.06%) Windows Server 2003
4 18 (10.06%) Windows Server 2008
5 16 (8.939%) Windows Vista
6 10 (5.587%) UNIX
7 9 (5.028%) Linux
8 4 (2.235%) Windows 2000
9 2 (1.117%) Mac OS
9 2 (1.117%) Android
9 2 (1.117%) Windows 8
9 2 (1.117%) Apple iOS
9 2 (1.117%) Windows NT
9 2 (1.117%) Mac OS X
10 1 (0.559%) NetWare
Processes & Methodologies
1 25 (13.97%) ITIL
2 9 (5.028%) Root Cause Analysis
2 9 (5.028%) Capacity Management
3 8 (4.469%) Workflow
4 6 (3.352%) Service Management
4 6 (3.352%) Service Delivery
5 5 (2.793%) Project Management
5 5 (2.793%) Incident Management
6 4 (2.235%) Document Management
6 4 (2.235%) Migration
7 3 (1.676%) Configuration Management
7 3 (1.676%) Change Management
7 3 (1.676%) Asset Management
7 3 (1.676%) Software Deployment
8 2 (1.117%) Market Research
8 2 (1.117%) Network Management
9 1 (0.559%) Disaster Recovery
9 1 (0.559%) ITSM
9 1 (0.559%) Requirements Analysis
9 1 (0.559%) Problem Management
Programming Languages
1 9 (5.028%) SQL
1 9 (5.028%) VBA
2 6 (3.352%) Java
3 1 (0.559%) VBScript
Qualifications
1 17 (9.497%) Microsoft Certification
2 9 (5.028%) MCSE
3 7 (3.911%) MCP
4 5 (2.793%) Degree
5 3 (1.676%) MCDST
5 3 (1.676%) SC Cleared
5 3 (1.676%) Security Cleared
6 2 (1.117%) ACSP
6 2 (1.117%) DV Cleared
6 2 (1.117%) A+ Certification
7 1 (0.559%) ITIL Certification
7 1 (0.559%) MCSA
7 1 (0.559%) Network+ Certification
7 1 (0.559%) MCITP
7 1 (0.559%) HP APS
Quality Assurance & Compliance
1 8 (4.469%) SLA
2 1 (0.559%) ISO/IEC 27001
2 1 (0.559%) PCI DSS
System Software
1 93 (51.96%) Active Directory
2 8 (4.469%) XenApp
3 5 (2.793%) XenDesktop
4 4 (2.235%) Terminal Services
5 3 (1.676%) VMware Infrastructure
6 2 (1.117%) vSphere
6 2 (1.117%) Terminal Server
7 1 (0.559%) VMware ESX
7 1 (0.559%) Novell eDirectory
7 1 (0.559%) Forefront TMG
Systems Management
1 11 (6.145%) SCCM
2 7 (3.911%) Norton AntiVirus
3 2 (1.117%) DameWare
4 1 (0.559%) OpenView
4 1 (0.559%) Systems Management Server (SMS)
4 1 (0.559%) OpenView Configuration Management
4 1 (0.559%) Backup Exec
4 1 (0.559%) ZENworks
4 1 (0.559%) ServiceCenter
Vendors
1 73 (40.78%) Microsoft
2 44 (24.58%) Citrix
3 21 (11.73%) Dell
4 17 (9.497%) Lotus
5 14 (7.821%) Bloomberg
6 12 (6.704%) Reuters
7 11 (6.145%) Symantec
7 11 (6.145%) HP
8 10 (5.587%) Cisco
9 6 (3.352%) Apple
10 4 (2.235%) VMware
10 4 (2.235%) Avaya
11 3 (1.676%) Juniper
11 3 (1.676%) Remedy
12 2 (1.117%) Verint
12 2 (1.117%) SAP
13 1 (0.559%) Interwoven
13 1 (0.559%) Compaq
13 1 (0.559%) Adobe
13 1 (0.559%) NetApp
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
City, London
Our major blue chip client currently requires a Desktop Migration Support Analyst on a shift basis (4pm to 12am) on an initial 10 week contract... - Proactive nature - the...
Advanced Resource Managers
Posted: 14 May 2013
Leeds, West Yorkshire
You will have strong service desk / desktopsupport experience, gained in an ITIL environment, with good knowledge ofWindows XP, Windows 7, PCs, PC Builds with excellent customer service,communication...
4it Recruitment Ltd
Rate: Market Rate
Posted: 20 May 2013
London
The ideal candidate will also have experience of supporting Lotus Notes as an e-mail client as well as good knowledge of Citrix, and Blackberry (handsets and BES).
Harvey Nash plc
Rate: £20 - £25 per hour
Posted: 17 May 2013