The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Desktop Support Analyst
Rank 525 448 433
Rank change year-on-year
-77 -15
Contract jobs requiring a Desktop Support Analyst 83 130 136
As % of all contract IT jobs located in England 0.18% 0.28% 0.30%
As % of the Job Titles category 0.19% 0.29% 0.32%
Number of daily rates quoted 47 88 62
Average daily rate £165 £160 £168
Average daily rate % change year-on-year
+3.12% -4.47%
90% offered a daily rate of more than £130 £124 £135
10% offered a daily rate of more than £254 £200 £263
UK excluding London average daily rate £130 £150 £140
% change year-on-year
-13.33% +7.14%
Number of hourly rates quoted 14 25 59
Average hourly rate £22.00 £16.50 £16.50
Average hourly rate % change year-on-year
+33.33% -
90% offered a hourly rate of more than £19.60 £12.50 £12.09
10% offered a hourly rate of more than £25.00 £24.80 £24.00
UK excluding London average hourly rate £21.50 £16.25 £15.50
% change year-on-year
+32.30% +4.83%
Desktop Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44644 44373 42617
As % of all contract IT jobs located in England 94.55% 94.47% 94.37%
Number of daily rates quoted 29144 28029 25758
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1596 1785 1902
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.94% -2.85%
90% offered a hourly rate of more than £11.00 £10.96 £11.38
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in England

Desktop Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst Daily Rate Trend in England

Desktop Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the England region over the 3 months to 9 February 2016.

Desktop Support Analyst Daily Rate Histogram in England

Desktop Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst Hourly Rate Trend in England

Desktop Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst across the England region over the 3 months to 9 February 2016.

Desktop Support Analyst Hourly Rate Histogram in England

Desktop Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 53 £183 +14.06% 8
South East -9 13 £145 +3.57% 4
North West -6 5 £150 +50.00%
Yorkshire -10 4 £120 -
West Midlands -22 3 £140 -11.94% 1
South West -8 2 £125 +16.27% 1
East of England -25 2 £165 -2.94% 2
East Midlands -7 1 - -
Desktop Support Analyst
UK

Desktop Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 136 (72.73%) Windows
2 91 (48.66%) Windows 7
3 86 (45.99%) Active Directory
4 78 (41.71%) Microsoft
5 63 (33.69%) MS Office
6 56 (29.95%) ITIL
7 48 (25.67%) Finance
8 47 (25.13%) Citrix
9 41 (21.93%) SCCM
10 40 (21.39%) Blackberry
11 38 (20.32%) Windows XP
11 38 (20.32%) Windows Server
12 29 (15.51%) MCP
13 28 (14.97%) Windows Server 2008
14 27 (14.44%) MS Exchange
14 27 (14.44%) Legal
15 25 (13.37%) MS Excel
16 23 (12.30%) Microsoft Certification
17 22 (11.76%) MCSE
17 22 (11.76%) Law
18 21 (11.23%) Windows Server 2003
19 19 (10.16%) Exchange Server 2010
20 17 (9.09%) XenApp
21 16 (8.56%) Windows 8
21 16 (8.56%) Cisco
21 16 (8.56%) TCP/IP
21 16 (8.56%) VMware
22 15 (8.02%) Bloomberg
23 14 (7.49%) Office 365
24 13 (6.95%) MCDST

Desktop Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (14.44%) MS Exchange
2 19 (10.16%) Exchange Server 2010
3 13 (6.95%) Blackberry Enterprise Server
4 11 (5.88%) Skype for Business
5 6 (3.21%) Exchange Server 2007
6 5 (2.67%) SharePoint
7 2 (1.07%) Exchange Server 2013
7 2 (1.07%) IBM Domino
8 1 (0.53%) Exchange Server 2000
8 1 (0.53%) Exchange Server 2003
8 1 (0.53%) Exchange Server 5.5
8 1 (0.53%) IBM Notes
8 1 (0.53%) SharePoint 2010
Applications
1 63 (33.69%) MS Office
2 25 (13.37%) MS Excel
3 6 (3.21%) MS PowerPoint
4 3 (1.60%) MS Visio
5 1 (0.53%) Acrobat
5 1 (0.53%) Adobe After Effects
5 1 (0.53%) Adobe Premiere
5 1 (0.53%) Photoshop
Business Applications
1 2 (1.07%) Remedy ITSM
2 1 (0.53%) Dynamics CRM
2 1 (0.53%) Oracle Applications
2 1 (0.53%) SAP CRM
Cloud Services
1 14 (7.49%) Office 365
2 2 (1.07%) Google Apps
3 1 (0.53%) Amazon AWS
3 1 (0.53%) Microsoft Azure
Communications & Networking
1 16 (8.56%) TCP/IP
2 12 (6.42%) LAN
3 11 (5.88%) WAN
4 7 (3.74%) VoIP
5 6 (3.21%) DNS
6 5 (2.67%) Internet
7 4 (2.14%) Firewall
7 4 (2.14%) Remote Desktop
7 4 (2.14%) VPN
7 4 (2.14%) Wireless
8 3 (1.60%) DHCP
9 2 (1.07%) SAN
10 1 (0.53%) Asterisk PBX
10 1 (0.53%) Intranet
10 1 (0.53%) IP Telephony
10 1 (0.53%) LDAP
10 1 (0.53%) Network Security
10 1 (0.53%) PBX
10 1 (0.53%) SSL
10 1 (0.53%) Wi-Fi
Database & Business Intelligence
1 1 (0.53%) SQL Server
General
1 48 (25.67%) Finance
2 27 (14.44%) Legal
3 22 (11.76%) Law
4 10 (5.35%) Banking
5 6 (3.21%) Back Office
5 6 (3.21%) Investment Banking
6 5 (2.67%) Automotive
6 5 (2.67%) Billing
6 5 (2.67%) Front Office
7 4 (2.14%) German Language
7 4 (2.14%) Manufacturing
8 3 (1.60%) Telecoms
9 2 (1.07%) Advertising
9 2 (1.07%) Local Government
10 1 (0.53%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.60%) COM
2 1 (0.53%) Software Packaging
Miscellaneous
1 40 (21.39%) Blackberry
2 9 (4.81%) Analytical Skills
2 9 (4.81%) Fat Client
2 9 (4.81%) Thin Client
3 7 (3.74%) Video Conferencing
4 5 (2.67%) Data Centre
4 5 (2.67%) iPhone
4 5 (2.67%) Management Information System
5 3 (1.60%) iPad
5 3 (1.60%) PDA
6 2 (1.07%) BYOD
6 2 (1.07%) Handset
6 2 (1.07%) SecurID
6 2 (1.07%) Smartphone
7 1 (0.53%) Client/Server
7 1 (0.53%) Computer Science
7 1 (0.53%) Driving Licence
7 1 (0.53%) Hedge funds
7 1 (0.53%) PKI
Operating Systems
1 136 (72.73%) Windows
2 91 (48.66%) Windows 7
3 38 (20.32%) Windows Server
3 38 (20.32%) Windows XP
4 28 (14.97%) Windows Server 2008
5 21 (11.23%) Windows Server 2003
6 16 (8.56%) Windows 8
7 9 (4.81%) Windows 2000 Server
8 6 (3.21%) Android
8 6 (3.21%) Mac OS X
8 6 (3.21%) Windows Vista
9 5 (2.67%) Windows Server 2012
10 3 (1.60%) Apple iOS
11 2 (1.07%) Linux
11 2 (1.07%) Unix
11 2 (1.07%) Windows Phone
12 1 (0.53%) Debian
12 1 (0.53%) Windows 2000
12 1 (0.53%) Windows Mobile
12 1 (0.53%) Windows NT
Processes & Methodologies
1 56 (29.95%) ITIL
2 10 (5.35%) Asset Management
3 7 (3.74%) Incident Management
3 7 (3.74%) Service Delivery
3 7 (3.74%) Service Management
4 6 (3.21%) Disaster Recovery
4 6 (3.21%) ITSM
5 5 (2.67%) Continuous Improvement
5 5 (2.67%) Online Security
5 5 (2.67%) Problem Management
6 3 (1.60%) Document Management
6 3 (1.60%) Investment Management
6 3 (1.60%) Migration
6 3 (1.60%) Root Cause Analysis
6 3 (1.60%) Software Deployment
7 2 (1.07%) Application Packaging
7 2 (1.07%) CRM
7 2 (1.07%) Knowledge Management
7 2 (1.07%) Security Patching
7 2 (1.07%) Software Licensing
Programming Languages
1 4 (2.14%) VBA
2 3 (1.60%) Java
3 2 (1.07%) PowerShell
4 1 (0.53%) SQL
Qualifications
1 29 (15.51%) MCP
2 23 (12.30%) Microsoft Certification
3 22 (11.76%) MCSE
4 13 (6.95%) MCDST
5 8 (4.28%) ITIL Certification
6 4 (2.14%) A+ Certification
7 3 (1.60%) Security Cleared
8 2 (1.07%) MCITP
8 2 (1.07%) SC Cleared
9 1 (0.53%) CCNA
9 1 (0.53%) Cisco Certification
9 1 (0.53%) DBS Check
9 1 (0.53%) Degree
9 1 (0.53%) MOS
Quality Assurance & Compliance
1 11 (5.88%) SLA
2 1 (0.53%) QA
2 1 (0.53%) Sarbanes-Oxley
System Software
1 86 (45.99%) Active Directory
2 17 (9.09%) XenApp
3 9 (4.81%) XenDesktop
4 7 (3.74%) VMware Infrastructure
5 3 (1.60%) Microsoft App-V
6 2 (1.07%) BitLocker
6 2 (1.07%) Hyper-V
6 2 (1.07%) VMware ESX
7 1 (0.53%) Firmware
7 1 (0.53%) ProxySG
7 1 (0.53%) Samba
7 1 (0.53%) Terminal Services
7 1 (0.53%) UAG
7 1 (0.53%) vSphere
7 1 (0.53%) XenServer
Systems Management
1 41 (21.93%) SCCM
2 5 (2.67%) Norton AntiVirus
3 2 (1.07%) Casper Suite
3 2 (1.07%) Symantec Endpoint Protection
3 2 (1.07%) ZENworks
4 1 (0.53%) Cisco CUCM
4 1 (0.53%) DameWare
4 1 (0.53%) SCOM
Vendors
1 78 (41.71%) Microsoft
2 47 (25.13%) Citrix
3 16 (8.56%) Cisco
3 16 (8.56%) VMware
4 15 (8.02%) Bloomberg
5 11 (5.88%) Dell
6 10 (5.35%) Remedy
7 9 (4.81%) HP
8 8 (4.28%) Reuters
9 7 (3.74%) Apple
10 6 (3.21%) Symantec
11 5 (2.67%) FactSet
11 5 (2.67%) Fidessa
12 4 (2.14%) CheckPoint
13 3 (1.60%) Adobe
13 3 (1.60%) Avaya
13 3 (1.60%) Canon
13 3 (1.60%) Lotus
13 3 (1.60%) ServiceNow
14 2 (1.07%) MobileIron