The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 464 440 421
Rank change year-on-year
-24 -19
Contract jobs requiring a Desktop Support Analyst 126 123 127
As % of all contract IT jobs located in England 0.24% 0.26% 0.25%
As % of the Job Titles category 0.26% 0.28% 0.27%
Number of daily rates quoted 75 45 53
Average daily rate
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£154 £170 £160
Average daily rate % change year-on-year
-9.55% +6.25%
90% offered a daily rate of more than £110 £130 £126
10% offered a daily rate of more than £223 £300 £225
UK excluding London average daily rate £133 £150 £160
% change year-on-year
-11.66% -6.25%
Number of hourly rates quoted 24 40 33
Average hourly rate £20.00 £17.00 £20.00
Average hourly rate % change year-on-year
+17.64% -15.00%
90% offered a hourly rate of more than £12.60 £11.95 £15.20
10% offered a hourly rate of more than £79.70 £24.10 £22.80
UK excluding London average hourly rate £19.25 £14.00 £19.00
% change year-on-year
+37.50% -26.31%
Desktop Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48343 44497 46623
As % of all contract IT jobs located in England 90.69% 92.87% 93.28%
Number of daily rates quoted 30757 27460 26825
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1984 1944 2328
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.20 £17.50
% change year-on-year
-0.24% -7.42%

Desktop Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in England

Desktop Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst Daily Rate Trend in England

Desktop Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst across the England region over the 3 months to 24 October 2014.

Desktop Support Analyst Daily Rate Histogram in England

Desktop Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst across the England region.

Desktop Support Analyst Hourly Rate Trend in England

Desktop Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst across the England region over the 3 months to 24 October 2014.

Desktop Support Analyst Hourly Rate Histogram in England

Desktop Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -23 58 £160 -11.11% 11
South East -19 20 £193 +16.66% 1
West Midlands -13 12 £130 -13.33% 4
East Midlands +12 10 £110 -
East of England -10 10 £108 -36.76%
South West -31 8 £195 - 1
North West - 4 £110 -
Yorkshire -3 3 - - 1
North East -40 1 - -
Desktop Support Analyst
UK

Desktop Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 221 (84.67%) Windows
2 157 (60.15%) Windows 7
3 133 (50.96%) MS Office
4 125 (47.89%) Active Directory
5 104 (39.85%) Microsoft
6 97 (37.16%) Windows XP
7 70 (26.82%) ITIL
8 60 (22.99%) MS Excel
9 54 (20.69%) Blackberry
10 49 (18.77%) MS Exchange
11 44 (16.86%) Citrix
12 40 (15.33%) Windows Server 2008
13 30 (11.49%) Finance
14 29 (11.11%) Microsoft Certification
15 26 (9.96%) SCCM
15 26 (9.96%) Windows 8
16 23 (8.81%) TCP/IP
16 23 (8.81%) VMware
16 23 (8.81%) Windows Server 2003
17 22 (8.43%) LAN
18 21 (8.05%) IBM Notes
18 21 (8.05%) Lotus
19 20 (7.66%) SLA
20 19 (7.28%) Windows Vista
20 19 (7.28%) iPhone
20 19 (7.28%) MCP
21 17 (6.51%) Apple iOS
22 16 (6.13%) Symantec
22 16 (6.13%) Apple
23 15 (5.75%) Blackberry Enterprise Server

Desktop Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT contractor jobs across the England region that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 49 (18.77%) MS Exchange
2 21 (8.05%) IBM Notes
3 15 (5.75%) Blackberry Enterprise Server
4 12 (4.60%) Exchange Server 2007
4 12 (4.60%) Exchange Server 2010
5 10 (3.83%) Exchange Server 2003
6 3 (1.15%) Lotus Domino
7 2 (0.77%) SharePoint
7 2 (0.77%) BizTalk Server
7 2 (0.77%) WorkSite
7 2 (0.77%) Lync
7 2 (0.77%) Exchange Server 2013
Applications
1 133 (50.96%) MS Office
2 60 (22.99%) MS Excel
3 5 (1.92%) MS PowerPoint
4 2 (0.77%) Adobe Creative Suite
5 1 (0.38%) Adobe Captivate
5 1 (0.38%) AutoCAD
5 1 (0.38%) Pro/ENGINEER
Business Applications
1 2 (0.77%) assyst
1 2 (0.77%) Cerner Millennium
2 1 (0.38%) ReMetrica
2 1 (0.38%) LatentZero
Cloud Services
1 6 (2.30%) Office 365
2 2 (0.77%) SaaS
3 1 (0.38%) Cloud Computing
Communications & Networking
1 23 (8.81%) TCP/IP
2 22 (8.43%) LAN
3 14 (5.36%) WAN
4 11 (4.21%) VPN
5 10 (3.83%) DHCP
6 8 (3.07%) DNS
7 7 (2.68%) Wireless
8 6 (2.30%) VoIP
9 5 (1.92%) IP Telephony
10 4 (1.53%) Internet
11 3 (1.15%) NAS
11 3 (1.15%) Ethernet
12 2 (0.77%) Structured Cabling
12 2 (0.77%) Firewall
12 2 (0.77%) Wi-Fi
12 2 (0.77%) BIG-IP
13 1 (0.38%) iSCSI
13 1 (0.38%) SAN
13 1 (0.38%) Broadband
Database & Business Intelligence
1 4 (1.53%) SQL Server
Development Applications
1 1 (0.38%) Toad
General
1 30 (11.49%) Finance
2 13 (4.98%) Legal
3 11 (4.21%) Law
3 11 (4.21%) Banking
4 10 (3.83%) Back Office
5 4 (1.53%) Telecoms
5 4 (1.53%) Manufacturing
5 4 (1.53%) Mandarin Language
5 4 (1.53%) Cantonese Language
6 3 (1.15%) Military
7 2 (0.77%) Retail
7 2 (0.77%) Financial Institution
8 1 (0.38%) Front Office
8 1 (0.38%) Advertising
8 1 (0.38%) Pharmaceutical
8 1 (0.38%) French Language
8 1 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.38%) Flash
1 1 (0.38%) WAP
Miscellaneous
1 54 (20.69%) Blackberry
2 19 (7.28%) iPhone
3 13 (4.98%) Analytical Skills
4 11 (4.21%) Handset
5 8 (3.07%) iPad
6 7 (2.68%) PDA
7 6 (2.30%) Video Conferencing
8 5 (1.92%) Fat Client
8 5 (1.92%) NHS
8 5 (1.92%) Thin Client
9 3 (1.15%) FMCG
9 3 (1.15%) Smartphone
10 1 (0.38%) Hedge funds
10 1 (0.38%) Smartcard
10 1 (0.38%) Management Information System
10 1 (0.38%) Statistics
10 1 (0.38%) Computer Science
10 1 (0.38%) Life Science
10 1 (0.38%) CMDB
Operating Systems
1 221 (84.67%) Windows
2 157 (60.15%) Windows 7
3 97 (37.16%) Windows XP
4 40 (15.33%) Windows Server 2008
5 26 (9.96%) Windows 8
6 23 (8.81%) Windows Server 2003
7 19 (7.28%) Windows Vista
8 17 (6.51%) Apple iOS
9 12 (4.60%) Android
9 12 (4.60%) Mac OS X
10 4 (1.53%) Windows Server 2012
11 3 (1.15%) Windows 2000
12 2 (0.77%) Windows Phone
12 2 (0.77%) Mac OS
13 1 (0.38%) UNIX
13 1 (0.38%) Linux
13 1 (0.38%) Windows CE
13 1 (0.38%) NetWare
Processes & Methodologies
1 70 (26.82%) ITIL
2 9 (3.45%) Asset Management
3 8 (3.07%) Service Management
4 7 (2.68%) Incident Management
5 6 (2.30%) ITSM
6 5 (1.92%) Service Delivery
6 5 (1.92%) Problem Management
6 5 (1.92%) Business Continuity
6 5 (1.92%) Software Deployment
6 5 (1.92%) Software Distribution
7 4 (1.53%) Project Management
7 4 (1.53%) Document Management
8 3 (1.15%) Validation
8 3 (1.15%) Migration
8 3 (1.15%) CRM
8 3 (1.15%) ERP
8 3 (1.15%) Time Management
8 3 (1.15%) Mobile Device Management
8 3 (1.15%) Network Management
8 3 (1.15%) Mentoring
Programming Languages
1 8 (3.07%) Java
2 6 (2.30%) SQL
3 5 (1.92%) PowerShell
4 2 (0.77%) VBScript
5 1 (0.38%) VB
5 1 (0.38%) VBA
5 1 (0.38%) C
5 1 (0.38%) C#
Qualifications
1 29 (11.11%) Microsoft Certification
2 19 (7.28%) MCP
3 12 (4.60%) Degree
3 12 (4.60%) Security Cleared
4 10 (3.83%) SC Cleared
5 8 (3.07%) MCSE
6 7 (2.68%) Dell Certification
7 5 (1.92%) MCSA
7 5 (1.92%) MCDST
8 3 (1.15%) MCTS
8 3 (1.15%) A+ Certification
9 2 (0.77%) ITIL Certification
9 2 (0.77%) MCITP
9 2 (0.77%) CCNP
9 2 (0.77%) CCNA
9 2 (0.77%) Cisco Certification
9 2 (0.77%) Network+ Certification
10 1 (0.38%) MOS
10 1 (0.38%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (7.66%) SLA
2 2 (0.77%) Sarbanes-Oxley
3 1 (0.38%) Dodd-Frank
System Software
1 125 (47.89%) Active Directory
2 11 (4.21%) VMware Infrastructure
3 8 (3.07%) XenApp
4 7 (2.68%) Terminal Services
5 4 (1.53%) Firmware
6 3 (1.15%) XenDesktop
7 2 (0.77%) VMware ESX
7 2 (0.77%) Microsoft App-V
7 2 (0.77%) VMware ESXi
8 1 (0.38%) Terminal Server
8 1 (0.38%) Citrix Presentation Server
8 1 (0.38%) vSphere
Systems Management
1 26 (9.96%) SCCM
2 5 (1.92%) Norton AntiVirus
3 3 (1.15%) Systems Management Server (SMS)
4 2 (0.77%) Backup Exec
4 2 (0.77%) WSUS
4 2 (0.77%) Symantec Enterprise Vault
5 1 (0.38%) Tivoli
Vendors
1 104 (39.85%) Microsoft
2 44 (16.86%) Citrix
3 23 (8.81%) VMware
4 21 (8.05%) Lotus
5 16 (6.13%) Apple
5 16 (6.13%) Symantec
6 13 (4.98%) Cisco
7 11 (4.21%) Dell
8 9 (3.45%) Remedy
8 9 (3.45%) Bloomberg
9 7 (2.68%) ServiceNow
9 7 (2.68%) Oracle
10 6 (2.30%) HP
11 5 (1.92%) McAfee
12 3 (1.15%) Wyse
12 3 (1.15%) AppSense
12 3 (1.15%) LANDesk
12 3 (1.15%) Adobe
12 3 (1.15%) SAP
12 3 (1.15%) Reuters
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