The table below looks at the statistics for the Help Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 524 541 541
Rank change year-on-year
+17 0
Contract jobs requiring a Help Desk Engineer 45 30 46
As % of all contract IT jobs located in England 0.087% 0.062% 0.085%
As % of the Job Titles category 0.095% 0.067% 0.092%
Number of daily rates quoted 12 7 4
Average daily rate
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of your Daily Rate
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£130 £135 £118
Average daily rate % change year-on-year
-3.70% +14.89%
90% offered a daily rate of more than £104 £112 £107
10% offered a daily rate of more than £169 £150 £133
UK excluding London average daily rate £130 £150 £131
% change year-on-year
-13.33% +14.50%
Number of hourly rates quoted 22 12 21
Average hourly rate £14.25 £12.53 £11.50
Average hourly rate % change year-on-year
+13.77% +8.91%
90% offered a hourly rate of more than £10.50 £10.05 £9.50
10% offered a hourly rate of more than £17.45 £17.00 £16.58
UK excluding London average hourly rate £16.50 £12.00 £12.00
% change year-on-year
+37.50% -
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47435 44898 50240
As % of all contract IT jobs located in England 91.27% 92.83% 92.93%
Number of daily rates quoted 29529 27410 28827
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £560
UK excluding London average daily rate £355 £350 £340
% change year-on-year
+1.42% +2.94%
Number of hourly rates quoted 1886 1936 2450
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.04
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Daily Rate Trend in England

Help Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Hourly Rate Trend in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 17 £149 +18.80% 2
South East -19 15 £130 -13.33% 5
West Midlands -10 7 - -
South West - 4 £125 - 1
East of England -27 2 - - 1
Yorkshire - - - - 1
East Midlands - - - - 2
North West - - - -
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 15 September 2014, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title.

1 62 (61.39%) Windows
2 45 (44.55%) MS Office
3 39 (38.61%) Microsoft
4 36 (35.64%) Windows 7
5 28 (27.72%) Active Directory
5 28 (27.72%) Windows XP
6 14 (13.86%) LAN
6 14 (13.86%) Windows Server 2008
7 13 (12.87%) SLA
7 13 (12.87%) Blackberry
8 12 (11.88%) Windows Server 2003
8 12 (11.88%) Cisco
8 12 (11.88%) MS Excel
9 11 (10.89%) Finance
9 11 (10.89%) ITIL
9 11 (10.89%) Citrix
10 10 (9.90%) Lotus
10 10 (9.90%) IBM Notes
10 10 (9.90%) Windows Vista
11 9 (8.91%) Windows 2000
12 8 (7.92%) WAN
12 8 (7.92%) Windows Server 2012
13 7 (6.93%) Adobe
13 7 (6.93%) MS Visio
13 7 (6.93%) Acrobat
13 7 (6.93%) MS Project
13 7 (6.93%) Microsoft Certification
14 6 (5.94%) A+ Certification
14 6 (5.94%) Cisco Certification
14 6 (5.94%) Reuters

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 15 September 2014, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.90%) IBM Notes
2 3 (2.97%) MS Exchange
2 3 (2.97%) Exchange Server 2010
3 2 (1.98%) Blackberry Enterprise Server
4 1 (0.99%) Lync
4 1 (0.99%) SharePoint
4 1 (0.99%) IIS
Applications
1 45 (44.55%) MS Office
2 12 (11.88%) MS Excel
3 7 (6.93%) MS Visio
3 7 (6.93%) Acrobat
3 7 (6.93%) MS Project
4 6 (5.94%) MS PowerPoint
Business Applications
1 6 (5.94%) Eikon
2 1 (0.99%) Cerner Millennium
Cloud Services
1 4 (3.96%) Office 365
Communications & Networking
1 14 (13.86%) LAN
2 8 (7.92%) WAN
3 4 (3.96%) TCP/IP
4 3 (2.97%) ADSL
4 3 (2.97%) Internet
5 2 (1.98%) Broadband
5 2 (1.98%) VPN
6 1 (0.99%) DNS
6 1 (0.99%) Intranet
6 1 (0.99%) PBX
6 1 (0.99%) MPLS
6 1 (0.99%) Wireless
6 1 (0.99%) GGSN
6 1 (0.99%) SGSN
6 1 (0.99%) Cisco IOS
6 1 (0.99%) Cisco Nexus
General
1 11 (10.89%) Finance
2 6 (5.94%) Banking
3 1 (0.99%) Telecoms
Miscellaneous
1 13 (12.87%) Blackberry
2 2 (1.98%) NHS
3 1 (0.99%) AS400
3 1 (0.99%) Smartphone
3 1 (0.99%) iPhone
3 1 (0.99%) Analytical Skills
Operating Systems
1 62 (61.39%) Windows
2 36 (35.64%) Windows 7
3 28 (27.72%) Windows XP
4 14 (13.86%) Windows Server 2008
5 12 (11.88%) Windows Server 2003
6 10 (9.90%) Windows Vista
7 9 (8.91%) Windows 2000
8 8 (7.92%) Windows Server 2012
9 2 (1.98%) Mac OS
9 2 (1.98%) Android
10 1 (0.99%) Windows 2000 Server
10 1 (0.99%) Mac OS X
10 1 (0.99%) Windows 8
Processes & Methodologies
1 11 (10.89%) ITIL
2 5 (4.95%) Service Delivery
3 3 (2.97%) Migration
4 2 (1.98%) Stakeholder Management
4 2 (1.98%) Incident Management
4 2 (1.98%) CAFM
4 2 (1.98%) Release Management
4 2 (1.98%) Service Management
5 1 (0.99%) Password Management
5 1 (0.99%) Project Management
5 1 (0.99%) Root Cause Analysis
5 1 (0.99%) Mentoring
5 1 (0.99%) Coaching
Programming Languages
1 3 (2.97%) C
2 2 (1.98%) SQL
Qualifications
1 7 (6.93%) Microsoft Certification
2 6 (5.94%) A+ Certification
2 6 (5.94%) Cisco Certification
2 6 (5.94%) MCP
2 6 (5.94%) MCSE
3 5 (4.95%) CCNA
4 3 (2.97%) SC Cleared
4 3 (2.97%) Security Cleared
5 2 (1.98%) Degree
6 1 (0.99%) CCNP
6 1 (0.99%) CCIP
Quality Assurance & Compliance
1 13 (12.87%) SLA
System Software
1 28 (27.72%) Active Directory
2 1 (0.99%) Terminal Server
2 1 (0.99%) XenApp
Systems Management
1 4 (3.96%) SCCM
2 1 (0.99%) Cacti
2 1 (0.99%) Opsview
2 1 (0.99%) Nagios
Vendors
1 39 (38.61%) Microsoft
2 12 (11.88%) Cisco
3 11 (10.89%) Citrix
4 10 (9.90%) Lotus
5 7 (6.93%) Adobe
6 6 (5.94%) Fidessa
6 6 (5.94%) Reuters
6 6 (5.94%) Bloomberg
7 3 (2.97%) HP
8 2 (1.98%) Apple
8 2 (1.98%) VMware
9 1 (0.99%) LANDesk
9 1 (0.99%) Nimsoft
9 1 (0.99%) Sage
9 1 (0.99%) SAP
9 1 (0.99%) Remedy
9 1 (0.99%) Websense
9 1 (0.99%) Wyse
9 1 (0.99%) Dell
9 1 (0.99%) Juniper