The statistics below represent IT contracts advertised across the England region that had Help Desk Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 597 591 561
Rank change year-on-year
-6 -30
Contract jobs requiring a Help Desk Engineer 36 44 47
As % of all contract IT jobs located in England 0.071% 0.083% 0.094%
As % of the Job Titles category 0.075% 0.088% 0.099%
Number of daily rates quoted 17 19 16
Median daily rate £140 £180 £137
Median daily rate % change year-on-year
-22.22% +31.38%
90% offered a daily rate of more than £89 £83 £117
10% offered a daily rate of more than £204 £225 £220
UK excluding London median daily rate £175 £113 £130
% change year-on-year
+55.55% -13.46%
Number of hourly rates quoted 3 20 23
Median hourly rate £11.50 £15.82 £16.14
Median hourly rate % change year-on-year
-27.30% -1.98%
90% offered a hourly rate of more than £10.30 £12.30 £10.50
10% offered a hourly rate of more than £12.30 £21.60 £17.00
UK excluding London median hourly rate £11.50 £17.75 £17.00
% change year-on-year
-35.21% +4.41%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47944 50257 47513
As % of all contract IT jobs located in England 94.77% 94.85% 94.81%
Number of daily rates quoted 31596 32555 29259
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1472 1901 1913
Median hourly rate £17.00 £17.28 £16.56
Median hourly rate % change year-on-year
-1.59% +4.31%
90% offered a hourly rate of more than £11.00 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.00 £37.80
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Help Desk Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Daily Rate Trend in England

Help Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Engineer across the England region over the 3 months to 24 August 2016.

Help Desk Engineer Daily Rate Histogram in England

Help Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Hourly Rate Trend in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West +16 9 £200 +79.77%
London +3 9 £105 -53.33%
East of England +14 6 £123 +11.36% 1
South East -1 6 £175 +81.81% 5
Yorkshire 0 2 - -
North West +17 1 £195 -
West Midlands - 1 - - 1
East Midlands - 1 - -
North East - 1 - -
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 August 2016, Help Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Engineer in the job title.

1 58 (69.88%) Windows
2 39 (46.99%) Active Directory
3 29 (34.94%) Microsoft
4 26 (31.33%) MS Office
5 20 (24.10%) Windows 7
5 20 (24.10%) ITIL
6 17 (20.48%) TCP/IP
7 16 (19.28%) Internet
8 13 (15.66%) MS Excel
9 12 (14.46%) Cisco
9 12 (14.46%) Windows XP
9 12 (14.46%) MS Exchange
9 12 (14.46%) Windows Server
10 11 (13.25%) Office 365
11 10 (12.05%) Incident Management
11 10 (12.05%) Citrix
11 10 (12.05%) SLA
11 10 (12.05%) Windows 8
11 10 (12.05%) ServiceNow
12 9 (10.84%) LAN
12 9 (10.84%) WAN
13 8 (9.64%) DNS
13 8 (9.64%) Blackberry
13 8 (9.64%) Windows 10
14 7 (8.43%) IT Asset Management
14 7 (8.43%) Remedy
14 7 (8.43%) Service Management
14 7 (8.43%) Microsoft Certification
14 7 (8.43%) A+ Certification
14 7 (8.43%) VPN

Help Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.46%) MS Exchange
2 6 (7.23%) Exchange Server 2003
3 4 (4.82%) Exchange Server 2010
3 4 (4.82%) IBM Notes
4 3 (3.61%) Blackberry Enterprise Server
4 3 (3.61%) Exchange Server 2013
4 3 (3.61%) SharePoint
4 3 (3.61%) SharePoint 2010
5 1 (1.20%) CMS
5 1 (1.20%) Exchange Server 2007
5 1 (1.20%) IIS
5 1 (1.20%) Skype for Business
Applications
1 26 (31.33%) MS Office
2 13 (15.66%) MS Excel
3 4 (4.82%) Acrobat
4 3 (3.61%) Spreadsheet
Cloud Services
1 11 (13.25%) Office 365
2 1 (1.20%) Google Apps
Communications & Networking
1 17 (20.48%) TCP/IP
2 16 (19.28%) Internet
3 9 (10.84%) LAN
3 9 (10.84%) WAN
4 8 (9.64%) DNS
5 7 (8.43%) VPN
6 3 (3.61%) Ethernet
7 2 (2.41%) Extranet
7 2 (2.41%) VoIP
8 1 (1.20%) DHCP
8 1 (1.20%) FTP
8 1 (1.20%) IP Telephony
8 1 (1.20%) Wi-Fi
8 1 (1.20%) Wireless
General
1 2 (2.41%) German Language
2 1 (1.20%) Advertising
2 1 (1.20%) Finance
2 1 (1.20%) Telecoms
Miscellaneous
1 8 (9.64%) Blackberry
2 7 (8.43%) Wiki
3 3 (3.61%) Driving Licence
4 2 (2.41%) Analytical Skills
4 2 (2.41%) Data Protection Act
4 2 (2.41%) iPhone
5 1 (1.20%) Clustering
5 1 (1.20%) EFT
5 1 (1.20%) Fat Client
5 1 (1.20%) iPad
5 1 (1.20%) Smartphone
5 1 (1.20%) Thin Client
5 1 (1.20%) Video Conferencing
Operating Systems
1 58 (69.88%) Windows
2 20 (24.10%) Windows 7
3 12 (14.46%) Windows Server
3 12 (14.46%) Windows XP
4 10 (12.05%) Windows 8
5 8 (9.64%) Windows 10
6 6 (7.23%) Windows Server 2008
6 6 (7.23%) Windows Server 2012
7 5 (6.02%) Windows 2000
8 4 (4.82%) Apple iOS
9 3 (3.61%) Android
9 3 (3.61%) Windows Mobile
9 3 (3.61%) Windows NT
10 2 (2.41%) Linux
10 2 (2.41%) Windows Server 2003
11 1 (1.20%) Mac OS X
11 1 (1.20%) Unix
11 1 (1.20%) Windows Phone
Processes & Methodologies
1 20 (24.10%) ITIL
2 10 (12.05%) Incident Management
3 7 (8.43%) Asset Management
3 7 (8.43%) IT Asset Management
3 7 (8.43%) Service Management
4 4 (4.82%) Change Management
4 4 (4.82%) ITSM
5 3 (3.61%) Network Management
5 3 (3.61%) Software Licensing
5 3 (3.61%) Time Management
6 2 (2.41%) Change Control
6 2 (2.41%) Data Protection
6 2 (2.41%) Service Delivery
6 2 (2.41%) Stakeholder Management
7 1 (1.20%) ERP
7 1 (1.20%) Fault Analysis
7 1 (1.20%) High Availability
7 1 (1.20%) ITIL V3
7 1 (1.20%) Load Balancing
Programming Languages
1 3 (3.61%) SQL
2 2 (2.41%) C
3 1 (1.20%) PowerShell
Qualifications
1 7 (8.43%) A+ Certification
1 7 (8.43%) MCITP
1 7 (8.43%) MCSA
1 7 (8.43%) Microsoft Certification
2 5 (6.02%) CCNA
2 5 (6.02%) Cisco Certification
3 1 (1.20%) DBS Check
3 1 (1.20%) Degree
3 1 (1.20%) SC Cleared
3 1 (1.20%) Security Cleared
Quality Assurance & Compliance
1 10 (12.05%) SLA
2 1 (1.20%) QA
System Software
1 39 (46.99%) Active Directory
2 3 (3.61%) Terminal Services
3 1 (1.20%) Samba
3 1 (1.20%) Virtual Machines
3 1 (1.20%) XenApp
Systems Management
1 4 (4.82%) BMC Marimba
1 4 (4.82%) DameWare
2 2 (2.41%) SCCM
3 1 (1.20%) Symantec Endpoint Protection
Vendors
1 29 (34.94%) Microsoft
2 12 (14.46%) Cisco
3 10 (12.05%) Citrix
3 10 (12.05%) ServiceNow
4 7 (8.43%) Remedy
5 6 (7.23%) Apple
6 4 (4.82%) Adobe
6 4 (4.82%) BMC
6 4 (4.82%) Lotus
6 4 (4.82%) PeopleSoft
7 3 (3.61%) Avaya
7 3 (3.61%) HP
7 3 (3.61%) ThinPrint
8 2 (2.41%) VMware
9 1 (1.20%) Google
9 1 (1.20%) Polycom
9 1 (1.20%) Symantec
9 1 (1.20%) Xerox