The table below looks at the statistics for the Help Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 529 519 495
Rank change year-on-year
-10 -24
Contract jobs requiring a Help Desk Engineer 50 32 39
As % of all contract IT jobs located in England 0.10% 0.068% 0.088%
As % of the Job Titles category 0.11% 0.074% 0.095%
Number of daily rates quoted 15 6 7
Average daily rate
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£150 £138 £115
Average daily rate % change year-on-year
+9.09% +19.56%
90% offered a daily rate of more than £111 £113 £103
10% offered a daily rate of more than £170 £150 £140
UK excluding London average daily rate £120 £125 £115
% change year-on-year
-4.00% +8.69%
Number of hourly rates quoted 20 14 11
Average hourly rate £13.25 £12.13 £13.00
Average hourly rate % change year-on-year
+9.23% -6.69%
90% offered a hourly rate of more than £10.86 £10.00 £11.00
10% offered a hourly rate of more than £16.60 £19.20 £15.00
UK excluding London average hourly rate £13.00 £11.82 £11.75
% change year-on-year
+10.02% +0.55%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45626 43383 41175
As % of all contract IT jobs located in England 92.03% 92.64% 93.01%
Number of daily rates quoted 29592 26643 23710
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £230 £229 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1873 1913 2427
Average hourly rate £16.16 £17.50 £19.00
Average hourly rate % change year-on-year
-7.65% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Daily Rate Trend in England

Help Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Hourly Rate Trend in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -22 18 £105 -22.22% 5
London +18 12 £170 +13.33% 4
Yorkshire -5 8 - - 1
East of England -6 6 £120 - 2
South West -24 4 £135 +35.00%
East Midlands +3 1 - - 1
North West - - - -
West Midlands - - - -
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title.

1 57 (61.29%) Windows
2 35 (37.63%) Microsoft
3 30 (32.26%) Windows 7
3 30 (32.26%) Active Directory
3 30 (32.26%) MS Office
4 17 (18.28%) MS Excel
5 11 (11.83%) SCCM
6 10 (10.75%) Windows XP
7 9 (9.68%) Citrix
7 9 (9.68%) Windows Server 2008
8 8 (8.60%) Blackberry
8 8 (8.60%) LAN
8 8 (8.60%) SLA
9 7 (7.53%) IBM Notes
9 7 (7.53%) Blackberry Enterprise Server
9 7 (7.53%) Lotus
9 7 (7.53%) Finance
10 6 (6.45%) Microsoft Certification
10 6 (6.45%) Windows Server 2003
10 6 (6.45%) Symantec
10 6 (6.45%) McAfee
10 6 (6.45%) Cisco
10 6 (6.45%) Symantec Endpoint Protection
11 5 (5.38%) MCSE
11 5 (5.38%) MS Exchange
11 5 (5.38%) ITIL
11 5 (5.38%) MCP
11 5 (5.38%) A+ Certification
11 5 (5.38%) Banking
11 5 (5.38%) MS PowerPoint

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.53%) IBM Notes
1 7 (7.53%) Blackberry Enterprise Server
2 5 (5.38%) MS Exchange
3 4 (4.30%) Exchange Server 2010
4 1 (1.08%) Lync
4 1 (1.08%) IIS
4 1 (1.08%) SharePoint
Applications
1 30 (32.26%) MS Office
2 17 (18.28%) MS Excel
3 5 (5.38%) MS PowerPoint
4 3 (3.23%) MS Project
4 3 (3.23%) MS Visio
4 3 (3.23%) Acrobat
Business Applications
1 2 (2.15%) Eikon
Communications & Networking
1 8 (8.60%) LAN
2 4 (4.30%) WAN
3 3 (3.23%) Internet
3 3 (3.23%) VPN
4 2 (2.15%) VoIP
5 1 (1.08%) DNS
5 1 (1.08%) MPLS
5 1 (1.08%) GGSN
5 1 (1.08%) SGSN
5 1 (1.08%) Cisco IOS
5 1 (1.08%) Cisco Nexus
5 1 (1.08%) TCP/IP
5 1 (1.08%) PBX
Database & Business Intelligence
1 1 (1.08%) Oracle Database
General
1 7 (7.53%) Finance
2 5 (5.38%) Banking
3 2 (2.15%) Legal
3 2 (2.15%) Telecoms
4 1 (1.08%) Retail
4 1 (1.08%) Spanish Language
Miscellaneous
1 8 (8.60%) Blackberry
2 3 (3.23%) iPhone
3 1 (1.08%) Thin Client
3 1 (1.08%) AS400
3 1 (1.08%) Smartphone
3 1 (1.08%) Fat Client
3 1 (1.08%) Video Conferencing
Operating Systems
1 57 (61.29%) Windows
2 30 (32.26%) Windows 7
3 10 (10.75%) Windows XP
4 9 (9.68%) Windows Server 2008
5 6 (6.45%) Windows Server 2003
6 4 (4.30%) Windows 2000
6 4 (4.30%) Windows Server 2012
7 3 (3.23%) Windows Vista
8 2 (2.15%) Mac OS
9 1 (1.08%) AIX
9 1 (1.08%) Android
9 1 (1.08%) Windows 8
Processes & Methodologies
1 5 (5.38%) ITIL
2 3 (3.23%) Service Delivery
2 3 (3.23%) Stakeholder Management
3 1 (1.08%) Asset Management
3 1 (1.08%) Incident Management
3 1 (1.08%) Time Management
3 1 (1.08%) Root Cause Analysis
3 1 (1.08%) Mentoring
3 1 (1.08%) Coaching
3 1 (1.08%) Password Management
3 1 (1.08%) CRM
3 1 (1.08%) Project Management
Programming Languages
1 2 (2.15%) SQL
2 1 (1.08%) PowerShell
2 1 (1.08%) C
Qualifications
1 6 (6.45%) Microsoft Certification
2 5 (5.38%) A+ Certification
2 5 (5.38%) MCP
2 5 (5.38%) MCSE
2 5 (5.38%) SC Cleared
2 5 (5.38%) Security Cleared
3 3 (3.23%) Cisco Certification
4 2 (2.15%) CCNA
5 1 (1.08%) Degree
5 1 (1.08%) CCNP
5 1 (1.08%) CCIP
Quality Assurance & Compliance
1 8 (8.60%) SLA
2 1 (1.08%) ISO/IEC 20000
System Software
1 30 (32.26%) Active Directory
2 2 (2.15%) Terminal Services
2 2 (2.15%) VMware Infrastructure
3 1 (1.08%) Firmware
3 1 (1.08%) Terminal Server
Systems Management
1 11 (11.83%) SCCM
2 6 (6.45%) Symantec Endpoint Protection
3 1 (1.08%) Tivoli
Vendors
1 35 (37.63%) Microsoft
2 9 (9.68%) Citrix
3 7 (7.53%) Lotus
4 6 (6.45%) Symantec
4 6 (6.45%) McAfee
4 6 (6.45%) Cisco
5 4 (4.30%) VMware
5 4 (4.30%) HP
6 3 (3.23%) Adobe
6 3 (3.23%) Apple
7 2 (2.15%) Reuters
7 2 (2.15%) Bloomberg
7 2 (2.15%) Fidessa
8 1 (1.08%) Oracle
8 1 (1.08%) Avaya
8 1 (1.08%) Juniper
8 1 (1.08%) Ericsson
8 1 (1.08%) Sage
8 1 (1.08%) Websense
8 1 (1.08%) Remedy
Central London / West End
Premier IT
Rate: £100 - £150 per day
Posted: 3 days ago
City, London
Yoh Company
Rate: £130 - £150 per day
Posted: 5 days ago
Kettering, Northamptonshire
Roc Search
Posted: 5 days ago