The table below looks at the statistics for the Help Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 578 547 525
Rank change year-on-year
-31 -22
Contract jobs requiring a Help Desk Engineer 43 52 67
As % of all contract IT jobs located in England 0.084% 0.10% 0.13%
As % of the Job Titles category 0.088% 0.11% 0.14%
Number of daily rates quoted 17 11 8
Average daily rate £150 £150 £120
Average daily rate % change year-on-year
- +25.00%
90% offered a daily rate of more than £106 £95 £112
10% offered a daily rate of more than £174 £170 £123
UK excluding London average daily rate £150 £168 £120
% change year-on-year
-10.44% +39.58%
Number of hourly rates quoted 10 24 24
Average hourly rate £16.50 £16.57 £12.75
Average hourly rate % change year-on-year
-0.42% +29.96%
90% offered a hourly rate of more than £9.86 £10.50 £10.15
10% offered a hourly rate of more than £25.00 £21.55 £20.61
UK excluding London average hourly rate £18.50 £16.14 £12.20
% change year-on-year
+14.62% +32.29%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48678 47959 46948
As % of all contract IT jobs located in England 95.04% 94.75% 94.42%
Number of daily rates quoted 32103 29564 29088
Average daily rate £425 £400 £398
Average daily rate % change year-on-year
+6.25% +0.62%
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1381 1912 1941
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.10 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Daily Rate Trend in England

Help Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Engineer across the England region over the 3 months to 29 April 2016.

Help Desk Engineer Daily Rate Histogram in England

Help Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Hourly Rate Trend in England

Help Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Engineer across the England region over the 3 months to 29 April 2016.

Help Desk Engineer Hourly Rate Histogram in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -15 19 £150 -10.44% 1
North West -4 6 - -
London -24 6 £120 -20.00% 4
East of England - 4 £110 -
Yorkshire -1 3 £401 -
West Midlands -17 3 - -
South West -1 1 £100 - 1
East Midlands - 1 - - 1
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 29 April 2016, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title.

1 46 (71.88%) Windows
2 36 (56.25%) Active Directory
3 20 (31.25%) ITIL
3 20 (31.25%) Microsoft
4 18 (28.13%) MS Office
5 14 (21.88%) TCP/IP
5 14 (21.88%) Windows 7
6 13 (20.31%) MS Exchange
6 13 (20.31%) Cisco
6 13 (20.31%) Blackberry
7 12 (18.75%) Windows XP
7 12 (18.75%) MS Excel
8 11 (17.19%) Windows Server
9 10 (15.63%) Internet
10 9 (14.06%) Citrix
10 9 (14.06%) VPN
10 9 (14.06%) Exchange Server 2003
11 8 (12.50%) Windows 8
11 8 (12.50%) Windows Server 2008
11 8 (12.50%) Incident Management
11 8 (12.50%) Remedy
11 8 (12.50%) DNS
12 7 (10.94%) LAN
12 7 (10.94%) WAN
12 7 (10.94%) Cisco Certification
12 7 (10.94%) CCNA
12 7 (10.94%) Service Management
12 7 (10.94%) ServiceNow
13 6 (9.38%) Office 365
13 6 (9.38%) Change Management

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 29 April 2016, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.31%) MS Exchange
2 9 (14.06%) Exchange Server 2003
3 6 (9.38%) SharePoint
4 4 (6.25%) Blackberry Enterprise Server
4 4 (6.25%) Exchange Server 2007
4 4 (6.25%) Exchange Server 2010
4 4 (6.25%) IBM Notes
4 4 (6.25%) SharePoint 2010
5 3 (4.69%) Exchange Server 2013
6 2 (3.13%) Skype for Business
Applications
1 18 (28.13%) MS Office
2 12 (18.75%) MS Excel
3 6 (9.38%) Acrobat
4 2 (3.13%) MS PowerPoint
4 2 (3.13%) MS Project
4 2 (3.13%) MS Visio
4 2 (3.13%) Spreadsheet
Business Applications
1 2 (3.13%) Remedy ITSM
1 2 (3.13%) SAP Oil and Gas
Cloud Services
1 6 (9.38%) Office 365
2 1 (1.56%) Google Apps
Communications & Networking
1 14 (21.88%) TCP/IP
2 10 (15.63%) Internet
3 9 (14.06%) VPN
4 8 (12.50%) DNS
5 7 (10.94%) LAN
5 7 (10.94%) WAN
6 4 (6.25%) Remote Desktop
7 2 (3.13%) DHCP
7 2 (3.13%) WebEx
7 2 (3.13%) Wi-Fi
7 2 (3.13%) Wireless
8 1 (1.56%) Ethernet
8 1 (1.56%) IP Telephony
8 1 (1.56%) PBX
General
1 4 (6.25%) Finance
2 2 (3.13%) Banking
2 2 (3.13%) Electronics
2 2 (3.13%) German Language
2 2 (3.13%) Law
2 2 (3.13%) Manufacturing
2 2 (3.13%) Marketing
2 2 (3.13%) Telecoms
3 1 (1.56%) Advertising
3 1 (1.56%) French Language
Libraries, Frameworks & Software Standards
1 2 (3.13%) CSS
Miscellaneous
1 13 (20.31%) Blackberry
2 5 (7.81%) iPhone
3 4 (6.25%) Driving Licence
4 3 (4.69%) iPad
4 3 (4.69%) Wiki
5 2 (3.13%) NHS
5 2 (3.13%) PDA
Operating Systems
1 46 (71.88%) Windows
2 14 (21.88%) Windows 7
3 12 (18.75%) Windows XP
4 11 (17.19%) Windows Server
5 8 (12.50%) Windows 8
5 8 (12.50%) Windows Server 2008
6 6 (9.38%) Windows 2000
7 3 (4.69%) Windows Server 2003
7 3 (4.69%) Windows Server 2012
7 3 (4.69%) Windows Vista
8 2 (3.13%) Android
9 1 (1.56%) Mac OS X
9 1 (1.56%) Windows NT
9 1 (1.56%) Windows Phone
Processes & Methodologies
1 20 (31.25%) ITIL
2 8 (12.50%) Incident Management
3 7 (10.94%) Service Management
4 6 (9.38%) Change Management
5 3 (4.69%) Asset Management
5 3 (4.69%) IT Asset Management
5 3 (4.69%) ITSM
5 3 (4.69%) Network Monitoring
5 3 (4.69%) Service Delivery
6 2 (3.13%) Business Intelligence
6 2 (3.13%) CRM
6 2 (3.13%) Digital Marketing
6 2 (3.13%) Programme Management
7 1 (1.56%) Capacity Management
7 1 (1.56%) ERP
7 1 (1.56%) ITIL V3
7 1 (1.56%) Migration
7 1 (1.56%) Mobile Device Management
7 1 (1.56%) Problem Management
7 1 (1.56%) Software Licensing
Programming Languages
1 2 (3.13%) SQL
2 1 (1.56%) C#
Qualifications
1 7 (10.94%) CCNA
1 7 (10.94%) Cisco Certification
2 6 (9.38%) A+ Certification
2 6 (9.38%) Microsoft Certification
3 4 (6.25%) MCITP
4 3 (4.69%) MCP
4 3 (4.69%) MCSA
4 3 (4.69%) Security Cleared
5 2 (3.13%) MCDST
5 2 (3.13%) SC Cleared
6 1 (1.56%) DBS Check
6 1 (1.56%) DV Cleared
Quality Assurance & Compliance
1 6 (9.38%) SLA
System Software
1 36 (56.25%) Active Directory
2 4 (6.25%) Terminal Services
3 1 (1.56%) Hyper-V
3 1 (1.56%) XenApp
Systems Management
1 4 (6.25%) BMC Marimba
1 4 (6.25%) DameWare
2 2 (3.13%) SCCM
2 2 (3.13%) ServiceCenter
2 2 (3.13%) Systems Management Server (SMS)
3 1 (1.56%) NetBackup
3 1 (1.56%) SCVMM
Vendors
1 20 (31.25%) Microsoft
2 13 (20.31%) Cisco
3 9 (14.06%) Citrix
4 8 (12.50%) Remedy
5 7 (10.94%) ServiceNow
6 6 (9.38%) Adobe
7 4 (6.25%) BMC
7 4 (6.25%) Lotus
7 4 (6.25%) PeopleSoft
7 4 (6.25%) ThinPrint
8 3 (4.69%) HP
9 2 (3.13%) Avaya
9 2 (3.13%) Bomgar
9 2 (3.13%) Peregrine
9 2 (3.13%) SAP
10 1 (1.56%) Google
10 1 (1.56%) IBM
10 1 (1.56%) Symantec
10 1 (1.56%) VMware
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £25 per hour
Posted: 3 hours ago