The table below looks at the statistics for the Help Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Engineer in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 535 515 477
Rank change year-on-year
-20 -38
Contract jobs requiring a Help Desk Engineer 38 51 39
As % of all contract IT jobs located in England 0.076% 0.11% 0.092%
As % of the Job Titles category 0.083% 0.11% 0.099%
Number of daily rates quoted 9 8 8
Average daily rate
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£170 £120 £128
Average daily rate % change year-on-year
+41.66% -5.88%
90% offered a daily rate of more than £110 £95 £117
10% offered a daily rate of more than £200 £133 £177
UK excluding London average daily rate £200 £123 £125
% change year-on-year
+63.26% -2.00%
Number of hourly rates quoted 8 19 17
Average hourly rate £17.25 £13.50 £11.50
Average hourly rate % change year-on-year
+27.77% +17.39%
90% offered a hourly rate of more than £13.05 £10.50 £10.30
10% offered a hourly rate of more than £49.00 £44.00 £14.00
UK excluding London average hourly rate £17.00 £12.20 £11.50
% change year-on-year
+39.34% +6.08%
Help Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46038 44890 39234
As % of all contract IT jobs located in England 92.46% 92.43% 92.98%
Number of daily rates quoted 28471 27469 23064
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1820 1898 2085
Average hourly rate £17.50 £17.50 £17.77
Average hourly rate % change year-on-year
- -1.49%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.70 £17.00 £17.50
% change year-on-year
-1.76% -2.85%

Help Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in England

Help Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Daily Rate Trend in England

Help Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Engineer across the England region over the 3 months to 31 March 2015.

Help Desk Engineer Daily Rate Histogram in England

Help Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Engineer across the England region.

Help Desk Engineer Hourly Rate Trend in England

Help Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Engineer across the England region over the 3 months to 31 March 2015.

Help Desk Engineer Hourly Rate Histogram in England

Help Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 13 £161 +69.73% 4
South East -35 11 £200 +61.61% 10
West Midlands -3 8 - -
South West -5 2 - - 3
East of England +3 1 - - 1
East Midlands -3 1 - -
North West -19 1 - - 1
Yorkshire - - - -
Help Desk Engineer
UK

Help Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 31 March 2015, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title.

1 56 (65.12%) Windows
2 45 (52.33%) Microsoft
3 42 (48.84%) Active Directory
4 37 (43.02%) MS Office
5 31 (36.05%) Windows 7
6 21 (24.42%) MS Excel
7 11 (12.79%) Windows XP
7 11 (12.79%) ITIL
8 10 (11.63%) Citrix
8 10 (11.63%) SCCM
9 9 (10.47%) Windows Server 2008
10 8 (9.30%) VMware
10 8 (9.30%) Microsoft Certification
10 8 (9.30%) MCP
10 8 (9.30%) MCSE
10 8 (9.30%) Blackberry
11 7 (8.14%) A+ Certification
11 7 (8.14%) MS Exchange
11 7 (8.14%) MS PowerPoint
12 6 (6.98%) SC Cleared
12 6 (6.98%) Security Cleared
12 6 (6.98%) Legal
12 6 (6.98%) LAN
13 5 (5.81%) IBM Notes
13 5 (5.81%) Blackberry Enterprise Server
13 5 (5.81%) Windows Server 2003
13 5 (5.81%) Lotus
14 4 (4.65%) Thin Client
14 4 (4.65%) Symantec
14 4 (4.65%) McAfee

Help Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 31 March 2015, IT contractor jobs across the England region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.14%) MS Exchange
2 5 (5.81%) Blackberry Enterprise Server
2 5 (5.81%) IBM Notes
3 4 (4.65%) Exchange Server 2010
4 3 (3.49%) SharePoint
5 2 (2.33%) SharePoint 2010
5 2 (2.33%) Lync
Applications
1 37 (43.02%) MS Office
2 21 (24.42%) MS Excel
3 7 (8.14%) MS PowerPoint
4 2 (2.33%) MS Project
4 2 (2.33%) MS Visio
4 2 (2.33%) Acrobat
4 2 (2.33%) AutoCAD
Communications & Networking
1 6 (6.98%) LAN
2 4 (4.65%) WAN
3 3 (3.49%) TCP/IP
3 3 (3.49%) Internet
4 2 (2.33%) VPN
4 2 (2.33%) DNS
4 2 (2.33%) VoIP
4 2 (2.33%) DHCP
4 2 (2.33%) NetScaler
5 1 (1.16%) SMTP
5 1 (1.16%) Wireless
5 1 (1.16%) Network Security
Database & Business Intelligence
1 2 (2.33%) Oracle Database
General
1 6 (6.98%) Legal
2 4 (4.65%) Banking
3 3 (3.49%) Retail
4 2 (2.33%) Finance
5 1 (1.16%) Telecoms
Miscellaneous
1 8 (9.30%) Blackberry
2 4 (4.65%) Fat Client
2 4 (4.65%) Thin Client
3 3 (3.49%) iPhone
4 1 (1.16%) NHS
4 1 (1.16%) Video Conferencing
4 1 (1.16%) Data Integration
Operating Systems
1 56 (65.12%) Windows
2 31 (36.05%) Windows 7
3 11 (12.79%) Windows XP
4 9 (10.47%) Windows Server 2008
5 5 (5.81%) Windows Server 2003
6 4 (4.65%) Windows Server 2012
7 3 (3.49%) Windows 2000
8 2 (2.33%) Windows Vista
8 2 (2.33%) AIX
9 1 (1.16%) Linux
9 1 (1.16%) Mac OS X
9 1 (1.16%) Windows 8
Processes & Methodologies
1 11 (12.79%) ITIL
2 2 (2.33%) Service Management
2 2 (2.33%) Asset Management
3 1 (1.16%) Time Management
3 1 (1.16%) Software Deployment
3 1 (1.16%) Network Monitoring
3 1 (1.16%) Kalman Filter
3 1 (1.16%) Service Delivery
3 1 (1.16%) Stakeholder Management
3 1 (1.16%) CRM
Programming Languages
1 2 (2.33%) C
1 2 (2.33%) SQL
2 1 (1.16%) PowerShell
Qualifications
1 8 (9.30%) MCP
1 8 (9.30%) MCSE
1 8 (9.30%) Microsoft Certification
2 7 (8.14%) A+ Certification
3 6 (6.98%) SC Cleared
3 6 (6.98%) Security Cleared
4 1 (1.16%) Degree
Quality Assurance & Compliance
1 4 (4.65%) SLA
2 2 (2.33%) ISO/IEC 20000
System Software
1 42 (48.84%) Active Directory
2 4 (4.65%) VMware Infrastructure
3 3 (3.49%) Terminal Services
4 2 (2.33%) Microsoft App-V
4 2 (2.33%) XenApp
4 2 (2.33%) Terminal Server
5 1 (1.16%) Firmware
Systems Management
1 10 (11.63%) SCCM
2 4 (4.65%) Symantec Endpoint Protection
3 2 (2.33%) Forefront Identity Manager
3 2 (2.33%) Tivoli
Vendors
1 45 (52.33%) Microsoft
2 10 (11.63%) Citrix
3 8 (9.30%) VMware
4 5 (5.81%) Lotus
5 4 (4.65%) Symantec
5 4 (4.65%) McAfee
6 3 (3.49%) Cisco
7 2 (2.33%) Oracle
7 2 (2.33%) Adobe
7 2 (2.33%) HP
7 2 (2.33%) Remedy
8 1 (1.16%) Apple
8 1 (1.16%) LANDesk
8 1 (1.16%) ServiceNow
8 1 (1.16%) Dell
8 1 (1.16%) Avaya
8 1 (1.16%) CA
City, London
TEKsystems
Rate: £13 - £15 per hour + overtime rates
Posted: 3 days ago
Surrey
Oscar Associates (UK) Ltd
Rate: £11 - £13 per hour
Posted: 6 days ago
Middlesex
Oscar Associates (UK) Ltd
Rate: £12 - £15 per hour
Posted: 6 days ago
Cornwall
Computer Futures
Rate: £10 - £12 per hour
Posted: 11 days ago