The statistics below represent IT contracts advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 613 626 560
Rank change year-on-year
+13 -66
Contract jobs requiring a Help Desk Support Engineer 16 20 38
As % of all contract IT jobs located in England 0.032% 0.038% 0.075%
As % of the Job Titles category 0.034% 0.040% 0.079%
Number of daily rates quoted 9 4 12
Median daily rate £150 £140 £137
Median daily rate % change year-on-year
+7.14% +2.18%
90% offered a daily rate of more than £90 £99 £120
10% offered a daily rate of more than £180 £185 £160
UK excluding London median daily rate £175 £140 £130
% change year-on-year
+25.00% +7.69%
Number of hourly rates quoted 1 12 19
Median hourly rate £10.00 £21.55 £17.00
Median hourly rate % change year-on-year
-53.59% +26.76%
UK excluding London median hourly rate £10.00 £21.00 £17.00
% change year-on-year
-52.38% +23.52%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46883 50243 48342
As % of all contract IT jobs located in England 94.74% 94.97% 94.78%
Number of daily rates quoted 30886 32538 29753
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1439 1894 1939
Median hourly rate £17.00 £17.00 £16.70
Median hourly rate % change year-on-year
- +1.82%
90% offered a hourly rate of more than £11.00 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.00 £37.80
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Daily Rate Trend in England

Help Desk Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 27 August 2016.

Help Desk Support Engineer Daily Rate Histogram in England

Help Desk Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Hourly Rate Trend in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 7 £98 -30.35%
South West +8 3 £150 - 1
South East -1 3 £175 +22.80% 4
Yorkshire - 2 - -
West Midlands - 1 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 August 2016, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Engineer in the job title.

1 41 (78.85%) Windows
2 24 (46.15%) Active Directory
3 23 (44.23%) Microsoft
4 18 (34.62%) MS Office
5 17 (32.69%) ITIL
6 16 (30.77%) TCP/IP
7 12 (23.08%) Windows 7
8 11 (21.15%) MS Excel
8 11 (21.15%) Cisco
9 10 (19.23%) ServiceNow
10 9 (17.31%) Incident Management
10 9 (17.31%) Windows XP
11 8 (15.38%) Office 365
12 7 (13.46%) Windows Server
12 7 (13.46%) Service Management
12 7 (13.46%) Remedy
12 7 (13.46%) Blackberry
12 7 (13.46%) MS Exchange
12 7 (13.46%) LAN
12 7 (13.46%) WAN
12 7 (13.46%) DNS
12 7 (13.46%) Internet
13 6 (11.54%) Citrix
14 5 (9.62%) Apple
14 5 (9.62%) SLA
14 5 (9.62%) Windows Server 2008
14 5 (9.62%) Windows 8
14 5 (9.62%) Windows Server 2012
14 5 (9.62%) Windows 10
15 4 (7.69%) Apple iOS

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.46%) MS Exchange
2 4 (7.69%) Exchange Server 2003
2 4 (7.69%) Exchange Server 2010
2 4 (7.69%) IBM Notes
3 3 (5.77%) Blackberry Enterprise Server
3 3 (5.77%) SharePoint
3 3 (5.77%) SharePoint 2010
4 1 (1.92%) Exchange Server 2007
4 1 (1.92%) Exchange Server 2013
4 1 (1.92%) Skype for Business
Applications
1 18 (34.62%) MS Office
2 11 (21.15%) MS Excel
3 4 (7.69%) Acrobat
4 3 (5.77%) Spreadsheet
Cloud Services
1 8 (15.38%) Office 365
2 1 (1.92%) Google Apps
Communications & Networking
1 16 (30.77%) TCP/IP
2 7 (13.46%) DNS
2 7 (13.46%) Internet
2 7 (13.46%) LAN
2 7 (13.46%) WAN
3 4 (7.69%) VPN
4 3 (5.77%) Ethernet
5 1 (1.92%) IP Telephony
5 1 (1.92%) Wireless
General
1 2 (3.85%) German Language
2 1 (1.92%) Advertising
2 1 (1.92%) Telecoms
Miscellaneous
1 7 (13.46%) Blackberry
2 3 (5.77%) Driving Licence
3 2 (3.85%) iPhone
4 1 (1.92%) Clustering
4 1 (1.92%) iPad
4 1 (1.92%) Smartphone
Operating Systems
1 41 (78.85%) Windows
2 12 (23.08%) Windows 7
3 9 (17.31%) Windows XP
4 7 (13.46%) Windows Server
5 5 (9.62%) Windows 10
5 5 (9.62%) Windows 8
5 5 (9.62%) Windows Server 2008
5 5 (9.62%) Windows Server 2012
6 4 (7.69%) Apple iOS
6 4 (7.69%) Windows 2000
7 3 (5.77%) Android
7 3 (5.77%) Windows NT
8 1 (1.92%) Linux
8 1 (1.92%) Mac OS X
8 1 (1.92%) Windows Phone
8 1 (1.92%) Windows Server 2003
Processes & Methodologies
1 17 (32.69%) ITIL
2 9 (17.31%) Incident Management
3 7 (13.46%) Service Management
4 4 (7.69%) Change Management
4 4 (7.69%) ITSM
5 3 (5.77%) Network Management
5 3 (5.77%) Software Licensing
5 3 (5.77%) Time Management
6 2 (3.85%) Service Delivery
7 1 (1.92%) Fault Analysis
7 1 (1.92%) High Availability
7 1 (1.92%) ITIL V3
7 1 (1.92%) Load Balancing
Programming Languages
1 1 (1.92%) PowerShell
Qualifications
1 4 (7.69%) CCNA
1 4 (7.69%) Cisco Certification
2 1 (1.92%) DBS Check
2 1 (1.92%) Degree
Quality Assurance & Compliance
1 5 (9.62%) SLA
System Software
1 24 (46.15%) Active Directory
2 3 (5.77%) Terminal Services
3 1 (1.92%) Samba
Systems Management
1 4 (7.69%) BMC Marimba
1 4 (7.69%) DameWare
2 1 (1.92%) SCCM
2 1 (1.92%) Symantec Endpoint Protection
Vendors
1 23 (44.23%) Microsoft
2 11 (21.15%) Cisco
3 10 (19.23%) ServiceNow
4 7 (13.46%) Remedy
5 6 (11.54%) Citrix
6 5 (9.62%) Apple
7 4 (7.69%) Adobe
7 4 (7.69%) BMC
7 4 (7.69%) Lotus
7 4 (7.69%) PeopleSoft
8 3 (5.77%) HP
8 3 (5.77%) ThinPrint
9 2 (3.85%) Avaya
10 1 (1.92%) Google
10 1 (1.92%) Symantec