The table below looks at the statistics for the Help Desk Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 539 523 499
Rank change year-on-year
-16 -24
Contract jobs requiring a Help Desk Support Engineer 13 25 18
As % of all contract IT jobs located in England 0.027% 0.054% 0.044%
As % of the Job Titles category 0.029% 0.059% 0.047%
Number of daily rates quoted 0 7 2
Average daily rate
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- £123 £150
Average daily rate % change year-on-year
- -18.33%
UK excluding London average daily rate - £125 £150
% change year-on-year
- -16.66%
Number of hourly rates quoted 1 6 8
Average hourly rate £10.96 £12.32 £11.50
Average hourly rate % change year-on-year
-11.00% +7.08%
UK excluding London average hourly rate £10.96 £12.32 £11.50
% change year-on-year
-11.00% +7.08%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44070 42663 38287
As % of all contract IT jobs located in England 92.40% 92.51% 92.76%
Number of daily rates quoted 27462 25710 22381
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1715 1832 2129
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Daily Rate Trend in England

Help Desk Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Hourly Rate Trend in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -10 4 - - 2
South East -26 4 - -
South West - - - -
East of England - - - -
East Midlands - - - -
North West - - - - 1
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 21 (55.26%) Windows
2 19 (50.00%) MS Office
3 17 (44.74%) Microsoft
4 11 (28.95%) MS Excel
5 10 (26.32%) Active Directory
6 9 (23.68%) Windows 7
7 8 (21.05%) MS PowerPoint
7 8 (21.05%) Microsoft Certification
7 8 (21.05%) A+ Certification
7 8 (21.05%) MCP
7 8 (21.05%) MCSE
8 5 (13.16%) Windows Server 2003
8 5 (13.16%) Windows Server 2008
9 4 (10.53%) SC Cleared
9 4 (10.53%) Security Cleared
9 4 (10.53%) ITIL
9 4 (10.53%) Windows XP
10 3 (7.89%) IBM Notes
10 3 (7.89%) Lotus
10 3 (7.89%) Citrix
11 2 (5.26%) Exchange Server 2010
11 2 (5.26%) Windows Server 2012
11 2 (5.26%) HP
11 2 (5.26%) Acrobat
11 2 (5.26%) Terminal Services
11 2 (5.26%) Windows 2000
11 2 (5.26%) MS Project
11 2 (5.26%) MS Visio
11 2 (5.26%) MS Exchange
11 2 (5.26%) LAN

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.89%) IBM Notes
2 2 (5.26%) Exchange Server 2010
2 2 (5.26%) MS Exchange
Applications
1 19 (50.00%) MS Office
2 11 (28.95%) MS Excel
3 8 (21.05%) MS PowerPoint
4 2 (5.26%) Acrobat
4 2 (5.26%) MS Project
4 2 (5.26%) MS Visio
Business Applications
1 1 (2.63%) Eikon
Communications & Networking
1 2 (5.26%) LAN
1 2 (5.26%) VoIP
2 1 (2.63%) Internet
General
1 2 (5.26%) Finance
2 1 (2.63%) Banking
2 1 (2.63%) Retail
2 1 (2.63%) Spanish Language
Miscellaneous
1 2 (5.26%) Blackberry
2 1 (2.63%) iPhone
Operating Systems
1 21 (55.26%) Windows
2 9 (23.68%) Windows 7
3 5 (13.16%) Windows Server 2003
3 5 (13.16%) Windows Server 2008
4 4 (10.53%) Windows XP
5 2 (5.26%) Windows Server 2012
5 2 (5.26%) Windows 2000
5 2 (5.26%) Windows Vista
6 1 (2.63%) Android
6 1 (2.63%) Windows 8
Processes & Methodologies
1 4 (10.53%) ITIL
2 1 (2.63%) Incident Management
2 1 (2.63%) CRM
Programming Languages
1 1 (2.63%) PowerShell
Qualifications
1 8 (21.05%) Microsoft Certification
1 8 (21.05%) A+ Certification
1 8 (21.05%) MCP
1 8 (21.05%) MCSE
2 4 (10.53%) SC Cleared
2 4 (10.53%) Security Cleared
Quality Assurance & Compliance
1 2 (5.26%) SLA
System Software
1 10 (26.32%) Active Directory
2 2 (5.26%) Terminal Services
Systems Management
1 2 (5.26%) SCCM
Vendors
1 17 (44.74%) Microsoft
2 3 (7.89%) Lotus
2 3 (7.89%) Citrix
3 2 (5.26%) HP
3 2 (5.26%) Cisco
3 2 (5.26%) Adobe
4 1 (2.63%) Reuters
4 1 (2.63%) Bloomberg
4 1 (2.63%) Fidessa
4 1 (2.63%) ServiceNow
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