The table below looks at the statistics for the Help Desk Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 586 545 540
Rank change year-on-year
-41 -5
Contract jobs requiring a Help Desk Support Engineer 11 26 19
As % of all contract IT jobs located in England 0.021% 0.053% 0.041%
As % of the Job Titles category 0.023% 0.057% 0.044%
Number of daily rates quoted 2 8 3
Average daily rate
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£150 £130 £125
Average daily rate % change year-on-year
+15.38% +4.00%
UK excluding London average daily rate - £130 £115
% change year-on-year
- +13.04%
Number of hourly rates quoted 2 11 14
Average hourly rate £13.25 £17.00 £13.13
Average hourly rate % change year-on-year
-22.05% +29.52%
90% offered a hourly rate of more than £12.65 £10.50 £11.15
10% offered a hourly rate of more than £13.85 £17.00 £15.00
UK excluding London average hourly rate £13.25 £16.25 £12.75
% change year-on-year
-18.46% +27.45%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47807 45756 43091
As % of all contract IT jobs located in England 92.51% 92.65% 92.72%
Number of daily rates quoted 31014 28318 25816
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1784 1851 1999
Average hourly rate £17.00 £16.50 £18.00
Average hourly rate % change year-on-year
+3.03% -8.33%
90% offered a hourly rate of more than £11.00 £10.50 £11.31
10% offered a hourly rate of more than £42.50 £37.80 £41.00
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Daily Rate Trend in England

Help Desk Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Hourly Rate Trend in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 4 £150 +25.00%
East of England 0 3 - -
South West - 2 - - 1
South East -33 1 - -
North West - 1 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 15 (62.50%) Microsoft
1 15 (62.50%) MS Office
2 14 (58.33%) Active Directory
3 13 (54.17%) MS Excel
4 12 (50.00%) Windows
5 10 (41.67%) Microsoft Certification
6 9 (37.50%) A+ Certification
6 9 (37.50%) MCP
7 8 (33.33%) MCSE
7 8 (33.33%) MS PowerPoint
8 7 (29.17%) Windows 7
9 5 (20.83%) ITIL
10 4 (16.67%) Blackberry
10 4 (16.67%) Legal
11 3 (12.50%) Windows XP
12 2 (8.33%) MCSA
12 2 (8.33%) VPN
12 2 (8.33%) Citrix
12 2 (8.33%) SLA
12 2 (8.33%) Windows Server 2008
12 2 (8.33%) SCCM
12 2 (8.33%) Law
12 2 (8.33%) VMware
13 1 (4.17%) Network+ Certification
13 1 (4.17%) Samba
13 1 (4.17%) Firewall
13 1 (4.17%) Telecoms
13 1 (4.17%) MCDST
13 1 (4.17%) MCITP
13 1 (4.17%) Incident Management

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) MS Exchange
1 1 (4.17%) Exchange Server 2007
1 1 (4.17%) Exchange Server 2010
Applications
1 15 (62.50%) MS Office
2 13 (54.17%) MS Excel
3 8 (33.33%) MS PowerPoint
Cloud Services
1 1 (4.17%) Office 365
Communications & Networking
1 2 (8.33%) VPN
2 1 (4.17%) DNS
2 1 (4.17%) Firewall
2 1 (4.17%) Network Security
2 1 (4.17%) Asterisk PBX
2 1 (4.17%) LAN
2 1 (4.17%) PBX
2 1 (4.17%) VoIP
2 1 (4.17%) WAN
2 1 (4.17%) TCP/IP
General
1 4 (16.67%) Legal
2 2 (8.33%) Law
3 1 (4.17%) Telecoms
3 1 (4.17%) Retail
Miscellaneous
1 4 (16.67%) Blackberry
2 1 (4.17%) Video Conferencing
2 1 (4.17%) Data Integration
2 1 (4.17%) iPhone
2 1 (4.17%) iPad
Operating Systems
1 12 (50.00%) Windows
2 7 (29.17%) Windows 7
3 3 (12.50%) Windows XP
4 2 (8.33%) Windows Server 2008
5 1 (4.17%) Windows Server 2003
5 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 5 (20.83%) ITIL
2 1 (4.17%) Asset Management
2 1 (4.17%) Incident Management
2 1 (4.17%) Software Deployment
2 1 (4.17%) Network Monitoring
Qualifications
1 10 (41.67%) Microsoft Certification
2 9 (37.50%) A+ Certification
2 9 (37.50%) MCP
3 8 (33.33%) MCSE
4 2 (8.33%) MCSA
5 1 (4.17%) ITIL Certification
5 1 (4.17%) Network+ Certification
5 1 (4.17%) MCDST
5 1 (4.17%) MCITP
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 14 (58.33%) Active Directory
2 1 (4.17%) Samba
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) Cisco CUCM
Vendors
1 15 (62.50%) Microsoft
2 2 (8.33%) Citrix
2 2 (8.33%) VMware
3 1 (4.17%) Salesforce.com
3 1 (4.17%) Sophos
3 1 (4.17%) Dell
3 1 (4.17%) SAP
3 1 (4.17%) Cisco
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Posted: 19 days ago