The statistics below represent IT contracts advertised across the England region that had Help Desk Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Help Desk Support Engineer
UK / England
Rank 560 579 567
Rank change year-on-year
+19 -12
Contract jobs requiring a Help Desk Support Engineer 17 10 32
As % of all contract IT jobs located in England 0.040% 0.021% 0.067%
As % of the Job Titles category 0.043% 0.022% 0.071%
Number of daily rates quoted 5 6 4
Median daily rate £125 £185 £165
Median daily rate % change year-on-year
-32.43% +12.12%
90% offered a daily rate of more than £97 £120 £113
10% offered a daily rate of more than £145 £310 £200
UK excluding London median daily rate £128 £275 £200
% change year-on-year
-53.67% +37.62%
Number of hourly rates quoted 1 3 10
Median hourly rate £15.00 £12.30 £16.25
Median hourly rate % change year-on-year
+21.95% -24.30%
UK excluding London median hourly rate £15.00 £12.30 £15.00
% change year-on-year
+21.95% -18.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39800 44770 45194
As % of all contract IT jobs located in England 94.70% 95.09% 94.75%
Number of daily rates quoted 26166 29219 28232
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £263 £263 £245
10% offered a daily rate of more than £600 £590 £568
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1406 1507 1784
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.32 £11.08 £11.00
10% offered a hourly rate of more than £47.00 £48.00 £42.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

Help Desk Support Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Daily Rate Trend in England

Help Desk Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Hourly Rate Trend in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +25 8 £125 -16.66% 3
London +20 5 £99 -41.91% 1
South West - 3 - -
West Midlands +9 1 - -
Help Desk Support Engineer
UK

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Engineer in the job title.

1 30 (88.24%) Windows
2 28 (82.35%) Active Directory
3 23 (67.65%) MS Office
4 22 (64.71%) Windows 7
5 19 (55.88%) Microsoft
6 14 (41.18%) Android
6 14 (41.18%) Office 365
6 14 (41.18%) MS Excel
7 13 (38.24%) Apple
8 12 (35.29%) HP
8 12 (35.29%) ITIL
8 12 (35.29%) WAN
8 12 (35.29%) Incident Management
9 11 (32.35%) VPN
9 11 (32.35%) SLA
10 10 (29.41%) Dell
10 10 (29.41%) RSA SecurID
10 10 (29.41%) Toshiba
10 10 (29.41%) Wireless
10 10 (29.41%) Smartphone
11 8 (23.53%) Service Delivery
12 7 (20.59%) Change Management
12 7 (20.59%) ITSM
12 7 (20.59%) Windows 10
13 6 (17.65%) ITIL V3
13 6 (17.65%) Data Centre
13 6 (17.65%) LAN
13 6 (17.65%) Windows XP
14 5 (14.71%) TCP/IP
14 5 (14.71%) Blackberry

Help Desk Support Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.76%) IBM Notes
2 1 (2.94%) Blackberry Enterprise Server
2 1 (2.94%) Exchange Server 2013
2 1 (2.94%) Skype for Business
Applications
1 23 (67.65%) MS Office
2 14 (41.18%) MS Excel
3 1 (2.94%) Acrobat
3 1 (2.94%) MS PowerPoint
3 1 (2.94%) Spreadsheet
Cloud Services
1 14 (41.18%) Office 365
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 12 (35.29%) WAN
2 11 (32.35%) VPN
3 10 (29.41%) Wireless
4 6 (17.65%) LAN
5 5 (14.71%) TCP/IP
6 3 (8.82%) Firewall
7 2 (5.88%) Internet
8 1 (2.94%) Ethernet
8 1 (2.94%) Skype
General
1 1 (2.94%) German Language
1 1 (2.94%) Telecoms
Miscellaneous
1 10 (29.41%) RSA SecurID
1 10 (29.41%) Smartphone
2 6 (17.65%) Data Centre
3 5 (14.71%) Blackberry
4 4 (11.76%) Analytical Skills
Operating Systems
1 30 (88.24%) Windows
2 22 (64.71%) Windows 7
3 14 (41.18%) Android
4 7 (20.59%) Windows 10
5 6 (17.65%) Windows XP
6 5 (14.71%) Windows 8
7 4 (11.76%) Apple iOS
8 2 (5.88%) Windows 2000
8 2 (5.88%) Windows Server
8 2 (5.88%) Windows Server 2012
9 1 (2.94%) Windows NT
9 1 (2.94%) Windows Server 2003
9 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 12 (35.29%) Incident Management
1 12 (35.29%) ITIL
2 8 (23.53%) Service Delivery
3 7 (20.59%) Change Management
3 7 (20.59%) ITSM
4 6 (17.65%) ITIL V3
5 4 (11.76%) Coaching
5 4 (11.76%) DNA
6 3 (8.82%) Asset Management
7 2 (5.88%) Migration
8 1 (2.94%) Network Management
8 1 (2.94%) Service Management
8 1 (2.94%) Software Licensing
8 1 (2.94%) Time Management
Qualifications
1 1 (2.94%) DBS Check
1 1 (2.94%) MCITP
Quality Assurance & Compliance
1 11 (32.35%) SLA
System Software
1 28 (82.35%) Active Directory
2 2 (5.88%) VMware Infrastructure
Systems Management
1 2 (5.88%) SCCM
2 1 (2.94%) BMC Marimba
2 1 (2.94%) DameWare
Vendors
1 19 (55.88%) Microsoft
2 13 (38.24%) Apple
3 12 (35.29%) HP
4 10 (29.41%) Dell
4 10 (29.41%) Toshiba
5 4 (11.76%) Lotus
6 2 (5.88%) VMware
7 1 (2.94%) Adobe
7 1 (2.94%) BMC
7 1 (2.94%) Citrix
7 1 (2.94%) Google
7 1 (2.94%) LANDesk
7 1 (2.94%) PeopleSoft
7 1 (2.94%) ServiceNow
7 1 (2.94%) Snow