The table below looks at the statistics for the Help Desk Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 597 563 547
Rank change year-on-year
-34 -16
Contract jobs requiring a Help Desk Support Engineer 30 35 47
As % of all contract IT jobs located in England 0.059% 0.069% 0.094%
As % of the Job Titles category 0.062% 0.073% 0.10%
Number of daily rates quoted 14 10 7
Average daily rate £150 £151 £120
Average daily rate % change year-on-year
-0.82% +26.04%
90% offered a daily rate of more than £120 £104 £111
10% offered a daily rate of more than £181 £173 £124
UK excluding London average daily rate £150 £168 £120
% change year-on-year
-10.44% +39.58%
Number of hourly rates quoted 7 14 11
Average hourly rate £25.00 £17.50 £12.50
Average hourly rate % change year-on-year
+42.85% +40.00%
UK excluding London average hourly rate £25.00 £19.53 £11.50
% change year-on-year
+28.04% +69.78%
Help Desk Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48697 48044 46983
As % of all contract IT jobs located in England 95.04% 94.77% 94.43%
Number of daily rates quoted 32114 29627 29164
Average daily rate £425 £400 £400
Average daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £555
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1383 1932 1948
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.10 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Help Desk Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in England

Help Desk Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Daily Rate Trend in England

Help Desk Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 30 April 2016.

Help Desk Support Engineer Daily Rate Histogram in England

Help Desk Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the England region.

Help Desk Support Engineer Hourly Rate Trend in England

Help Desk Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support Engineer across the England region over the 3 months to 30 April 2016.

Help Desk Support Engineer Hourly Rate Histogram in England

Help Desk Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the England region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -21 14 £150 -10.44% 2
North West 0 6 - -
London -14 6 £120 -20.66% 3
West Midlands -7 2 - -
Yorkshire - 2 £401 -
Help Desk Support Engineer
UK

Help Desk Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 30 April 2016, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 27 (69.23%) Windows
2 24 (61.54%) Active Directory
3 16 (41.03%) ITIL
4 13 (33.33%) Microsoft
4 13 (33.33%) TCP/IP
5 12 (30.77%) MS Office
6 10 (25.64%) Cisco
7 8 (20.51%) MS Exchange
8 7 (17.95%) ServiceNow
8 7 (17.95%) LAN
8 7 (17.95%) WAN
8 7 (17.95%) MS Excel
8 7 (17.95%) Windows XP
8 7 (17.95%) DNS
8 7 (17.95%) Blackberry
8 7 (17.95%) Windows 7
9 6 (15.38%) Remedy
9 6 (15.38%) Citrix
9 6 (15.38%) SharePoint
9 6 (15.38%) Windows Server
10 5 (12.82%) VPN
10 5 (12.82%) Service Management
10 5 (12.82%) Internet
10 5 (12.82%) Incident Management
10 5 (12.82%) Exchange Server 2003
10 5 (12.82%) iPhone
10 5 (12.82%) Windows Server 2008
11 4 (10.26%) BMC Marimba
11 4 (10.26%) SharePoint 2010
11 4 (10.26%) DameWare

Help Desk Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 30 April 2016, IT contractor jobs across the England region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (20.51%) MS Exchange
2 6 (15.38%) SharePoint
3 5 (12.82%) Exchange Server 2003
4 4 (10.26%) Blackberry Enterprise Server
4 4 (10.26%) IBM Notes
4 4 (10.26%) SharePoint 2010
5 3 (7.69%) Exchange Server 2010
6 2 (5.13%) Skype for Business
7 1 (2.56%) Exchange Server 2007
7 1 (2.56%) Exchange Server 2013
Applications
1 12 (30.77%) MS Office
2 7 (17.95%) MS Excel
3 4 (10.26%) Acrobat
Business Applications
1 1 (2.56%) SAP Oil and Gas
Cloud Services
1 3 (7.69%) Office 365
2 1 (2.56%) Google Apps
Communications & Networking
1 13 (33.33%) TCP/IP
2 7 (17.95%) DNS
2 7 (17.95%) LAN
2 7 (17.95%) WAN
3 5 (12.82%) Internet
3 5 (12.82%) VPN
4 2 (5.13%) Remote Desktop
5 1 (2.56%) DHCP
5 1 (2.56%) Ethernet
5 1 (2.56%) IP Telephony
5 1 (2.56%) Wi-Fi
5 1 (2.56%) Wireless
General
1 3 (7.69%) Finance
2 2 (5.13%) Banking
2 2 (5.13%) German Language
2 2 (5.13%) Law
3 1 (2.56%) Advertising
3 1 (2.56%) Electronics
3 1 (2.56%) French Language
3 1 (2.56%) Manufacturing
3 1 (2.56%) Marketing
3 1 (2.56%) Telecoms
Miscellaneous
1 7 (17.95%) Blackberry
2 5 (12.82%) iPhone
3 4 (10.26%) Driving Licence
4 3 (7.69%) iPad
5 1 (2.56%) NHS
Operating Systems
1 27 (69.23%) Windows
2 7 (17.95%) Windows 7
2 7 (17.95%) Windows XP
3 6 (15.38%) Windows Server
4 5 (12.82%) Windows Server 2008
5 4 (10.26%) Windows 2000
5 4 (10.26%) Windows 8
6 2 (5.13%) Android
6 2 (5.13%) Windows Server 2012
7 1 (2.56%) Mac OS X
7 1 (2.56%) Windows NT
7 1 (2.56%) Windows Phone
7 1 (2.56%) Windows Server 2003
7 1 (2.56%) Windows Vista
Processes & Methodologies
1 16 (41.03%) ITIL
2 5 (12.82%) Incident Management
2 5 (12.82%) Service Management
3 4 (10.26%) Change Management
4 3 (7.69%) Service Delivery
5 1 (2.56%) Business Intelligence
5 1 (2.56%) Capacity Management
5 1 (2.56%) Digital Marketing
5 1 (2.56%) Fault Analysis
5 1 (2.56%) ITIL V3
5 1 (2.56%) ITSM
5 1 (2.56%) Mobile Device Management
5 1 (2.56%) Problem Management
5 1 (2.56%) Programme Management
5 1 (2.56%) Software Licensing
Programming Languages
1 1 (2.56%) C#
1 1 (2.56%) SQL
Qualifications
1 4 (10.26%) CCNA
1 4 (10.26%) Cisco Certification
2 3 (7.69%) Microsoft Certification
3 2 (5.13%) MCDST
4 1 (2.56%) A+ Certification
4 1 (2.56%) DBS Check
4 1 (2.56%) DV Cleared
4 1 (2.56%) MCITP
4 1 (2.56%) MCP
4 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 24 (61.54%) Active Directory
2 4 (10.26%) Terminal Services
3 1 (2.56%) Hyper-V
Systems Management
1 4 (10.26%) BMC Marimba
1 4 (10.26%) DameWare
2 2 (5.13%) SCCM
3 1 (2.56%) NetBackup
3 1 (2.56%) SCVMM
Vendors
1 13 (33.33%) Microsoft
2 10 (25.64%) Cisco
3 7 (17.95%) ServiceNow
4 6 (15.38%) Citrix
4 6 (15.38%) Remedy
5 4 (10.26%) Adobe
5 4 (10.26%) BMC
5 4 (10.26%) Lotus
5 4 (10.26%) PeopleSoft
5 4 (10.26%) ThinPrint
6 2 (5.13%) Avaya
7 1 (2.56%) Google
7 1 (2.56%) HP
7 1 (2.56%) SAP
7 1 (2.56%) Symantec
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £25 per hour
Posted: Yesterday