The statistics below represent IT contracts advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
UK / England
Rank 480 525 433
Rank change year-on-year
+45 -92
Contract jobs requiring a Help Desk Support 92 91 160
As % of all contract IT jobs located in England 0.22% 0.19% 0.34%
As % of the Job Titles category 0.23% 0.20% 0.35%
Number of daily rates quoted 48 30 59
Median daily rate £156 £148 £135
Median daily rate % change year-on-year
+5.93% +9.25%
90% offered a daily rate of more than £100 £120 £113
10% offered a daily rate of more than £192 £260 £200
UK excluding London median daily rate £130 £145 £135
% change year-on-year
-10.34% +7.40%
Number of hourly rates quoted 16 45 65
Median hourly rate £13.25 £12.00 £12.50
Median hourly rate % change year-on-year
+10.43% -4.00%
90% offered a hourly rate of more than £9.38 £8.81 £9.00
10% offered a hourly rate of more than £16.25 £15.90 £17.50
UK excluding London median hourly rate £13.25 £12.00 £11.70
% change year-on-year
+10.43% +2.56%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39601 44590 45082
As % of all contract IT jobs located in England 94.66% 95.07% 94.81%
Number of daily rates quoted 25970 29094 28268
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £255 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1416 1498 1792
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £41.00
UK excluding London median hourly rate £17.50 £18.00 £16.74
% change year-on-year
-2.77% +7.55%

Help Desk Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the England region.

Help Desk Support Daily Rate Trend in England

Help Desk Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the England region over the 3 months to 20 February 2017.

Help Desk Support Daily Rate Histogram in England

Help Desk Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the England region.

Help Desk Support Hourly Rate Trend in England

Help Desk Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 34 £175 +34.61% 10
South West +22 14 £170 - 1
South East +7 14 £135 -48.07% 9
West Midlands +13 10 £116 - 2
Yorkshire +23 8 £130 -62.85% 4
East of England -11 6 £163 +12.06% 6
North West +14 4 £115 -51.57% 7
East Midlands -5 2 £100 - 5
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 February 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support in the job title.

1 150 (75.76%) Windows
2 129 (65.15%) Active Directory
3 106 (53.54%) MS Office
4 91 (45.96%) Microsoft
5 81 (40.91%) Windows 7
6 57 (28.79%) MS Excel
7 40 (20.20%) ITIL
8 35 (17.68%) Citrix
9 33 (16.67%) Incident Management
10 25 (12.63%) Blackberry
11 24 (12.12%) Windows 8
12 23 (11.62%) Law
13 22 (11.11%) Windows 10
14 20 (10.10%) WAN
15 18 (9.09%) HP
15 18 (9.09%) Apple
16 17 (8.59%) Office 365
16 17 (8.59%) Legal
16 17 (8.59%) Finance
16 17 (8.59%) SLA
17 16 (8.08%) LAN
17 16 (8.08%) VPN
18 14 (7.07%) Android
19 13 (6.57%) Windows XP
19 13 (6.57%) Dell
20 12 (6.06%) Service Delivery
20 12 (6.06%) Windows Server
21 11 (5.56%) Smartphone
21 11 (5.56%) ITSM
22 10 (5.05%) MOS

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.03%) IBM Notes
2 5 (2.53%) MS Exchange
3 4 (2.02%) Skype for Business
4 2 (1.01%) Blackberry Enterprise Server
5 1 (0.51%) CMS
5 1 (0.51%) Exchange Server 2013
Applications
1 106 (53.54%) MS Office
2 57 (28.79%) MS Excel
3 2 (1.01%) Spreadsheet
4 1 (0.51%) Acrobat
4 1 (0.51%) MS PowerPoint
Business Applications
1 2 (1.01%) SAP Oil and Gas
2 1 (0.51%) Dynamics CRM
2 1 (0.51%) Dynamics NAV
2 1 (0.51%) Oracle Applications
2 1 (0.51%) Oracle EBS
Cloud Services
1 17 (8.59%) Office 365
2 3 (1.52%) Microsoft Azure
3 2 (1.01%) G Suite
Communications & Networking
1 20 (10.10%) WAN
2 16 (8.08%) LAN
2 16 (8.08%) VPN
3 9 (4.55%) Wireless
4 6 (3.03%) DNS
4 6 (3.03%) Internet
4 6 (3.03%) TCP/IP
5 5 (2.53%) DHCP
5 5 (2.53%) Firewall
6 2 (1.01%) LDAP
6 2 (1.01%) Remote Desktop
6 2 (1.01%) Skype
7 1 (0.51%) Ethernet
7 1 (0.51%) HTTPS
7 1 (0.51%) VoIP
Database & Business Intelligence
1 2 (1.01%) SQL Server
2 1 (0.51%) BusinessObjects
2 1 (0.51%) BusinessObjects Business Intelligence
2 1 (0.51%) Essbase
2 1 (0.51%) MS Access
2 1 (0.51%) Oracle BI EE
Development Applications
1 1 (0.51%) JIRA
General
1 23 (11.62%) Law
2 17 (8.59%) Finance
2 17 (8.59%) Legal
3 7 (3.54%) Telecoms
4 4 (2.02%) Banking
5 3 (1.52%) German Language
5 3 (1.52%) Investment Banking
5 3 (1.52%) Marketing
5 3 (1.52%) Retail
6 2 (1.01%) Advertising
6 2 (1.01%) Electronics
6 2 (1.01%) French Language
6 2 (1.01%) Manufacturing
6 2 (1.01%) Multimedia
7 1 (0.51%) Dutch Language
7 1 (0.51%) Games
7 1 (0.51%) Military
7 1 (0.51%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (0.51%) J2EE
1 1 (0.51%) SAP Smart Forms
Miscellaneous
1 25 (12.63%) Blackberry
2 11 (5.56%) Smartphone
3 9 (4.55%) RSA SecurID
4 7 (3.54%) NHS
5 6 (3.03%) CMDB
5 6 (3.03%) Data Centre
5 6 (3.03%) EPoS
5 6 (3.03%) iPhone
6 3 (1.52%) Analytical Skills
7 2 (1.01%) Client/Server
7 2 (1.01%) Video Conferencing
8 1 (0.51%) Computer Science
8 1 (0.51%) Fat Client
8 1 (0.51%) iPad
8 1 (0.51%) Mainframe
8 1 (0.51%) Management Information System
8 1 (0.51%) Replication
8 1 (0.51%) Thin Client
Operating Systems
1 150 (75.76%) Windows
2 81 (40.91%) Windows 7
3 24 (12.12%) Windows 8
4 22 (11.11%) Windows 10
5 14 (7.07%) Android
6 13 (6.57%) Windows XP
7 12 (6.06%) Windows Server
8 9 (4.55%) Windows Server 2008
9 7 (3.54%) Windows Server 2003
10 6 (3.03%) Windows 2000
11 5 (2.53%) Apple iOS
12 3 (1.52%) Windows Server 2012
12 3 (1.52%) Windows Vista
13 2 (1.01%) Linux
13 2 (1.01%) Mac OS X
14 1 (0.51%) Windows NT
Processes & Methodologies
1 40 (20.20%) ITIL
2 33 (16.67%) Incident Management
3 12 (6.06%) Service Delivery
4 11 (5.56%) ITSM
5 9 (4.55%) Change Management
6 8 (4.04%) Service Management
7 7 (3.54%) Asset Management
7 7 (3.54%) ITIL V3
8 5 (2.53%) Time Management
9 3 (1.52%) Coaching
9 3 (1.52%) DNA
9 3 (1.52%) ITIL V2
9 3 (1.52%) Software Deployment
9 3 (1.52%) Workflow
10 2 (1.01%) Business Intelligence
10 2 (1.01%) CRM
10 2 (1.01%) ERP
10 2 (1.01%) Process Management
10 2 (1.01%) Programme Management
10 2 (1.01%) Software Licensing
Programming Languages
1 1 (0.51%) COBOL
1 1 (0.51%) PowerShell
1 1 (0.51%) SQL
1 1 (0.51%) VB
Qualifications
1 10 (5.05%) MOS
2 5 (2.53%) MCP
3 4 (2.02%) ITIL Certification
4 3 (1.52%) Microsoft Certification
5 2 (1.01%) CCNA
5 2 (1.01%) Cisco Certification
5 2 (1.01%) DBS Check
5 2 (1.01%) Degree
5 2 (1.01%) ITIL Foundation Certificate
5 2 (1.01%) MCITP
5 2 (1.01%) MCSE
5 2 (1.01%) SC Cleared
5 2 (1.01%) Security Cleared
6 1 (0.51%) A+ Certification
6 1 (0.51%) MCSA
Quality Assurance & Compliance
1 17 (8.59%) SLA
System Software
1 129 (65.15%) Active Directory
2 5 (2.53%) VMware Infrastructure
3 1 (0.51%) Terminal Services
3 1 (0.51%) XenApp
Systems Management
1 5 (2.53%) SCCM
2 1 (0.51%) BMC Marimba
2 1 (0.51%) DameWare
Vendors
1 91 (45.96%) Microsoft
2 35 (17.68%) Citrix
3 18 (9.09%) Apple
3 18 (9.09%) HP
4 13 (6.57%) Dell
5 9 (4.55%) Toshiba
6 6 (3.03%) Lotus
6 6 (3.03%) VMware
7 5 (2.53%) SAP
8 4 (2.02%) ServiceNow
9 3 (1.52%) Adobe
9 3 (1.52%) Cisco
9 3 (1.52%) Google
9 3 (1.52%) LANDesk
9 3 (1.52%) Sophos
10 2 (1.01%) Aruba
10 2 (1.01%) IBM
10 2 (1.01%) Remedy
11 1 (0.51%) MobileIron
11 1 (0.51%) Trend Micro
Manchester, Lancashire
Searchability
Rate: £11 - £14 per hour
Posted: 47 minutes ago
Slough, Berkshire
Computer People
Rate: £100.00 - £110.00 per day
Posted: 6 days ago
Skipton, North Yorkshire
Oscar
Rate: £10 - £13 per hour
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Posted: 6 days ago
London
Marcus Donald People
Rate: £125 - £150 per hour
Posted: 3 days ago
Cambridge, Cambridgeshire
Pure Resourcing Solutions
Rate: £20000 - £24000 per annum
Posted: 3 days ago
Doncaster, South Yorkshire
Network ITR
Rate: £15 per hour
Posted: 6 days ago