The statistics below represent IT contracts advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 498 470 361
Rank change year-on-year
-28 -109
Contract jobs requiring a Help Desk Support 125 149 239
As % of all contract IT jobs located in England 0.25% 0.29% 0.49%
As % of the Job Titles category 0.26% 0.30% 0.52%
Number of daily rates quoted 48 56 78
Median daily rate £150 £150 £125
Median daily rate % change year-on-year
- +20.00%
90% offered a daily rate of more than £96 £100 £97
10% offered a daily rate of more than £260 £200 £225
UK excluding London median daily rate £173 £154 £120
% change year-on-year
+12.01% +28.33%
Number of hourly rates quoted 54 69 107
Median hourly rate £12.00 £13.23 £12.50
Median hourly rate % change year-on-year
-9.26% +5.80%
90% offered a hourly rate of more than £9.50 £9.50 £8.54
10% offered a hourly rate of more than £16.50 £21.55 £17.00
UK excluding London median hourly rate £12.00 £12.00 £12.50
% change year-on-year
- -4.00%
Help Desk Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47291 48931 46133
As % of all contract IT jobs located in England 94.80% 94.82% 94.86%
Number of daily rates quoted 31081 31593 28481
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1412 1847 1900
Median hourly rate £17.00 £16.61 £16.50
Median hourly rate % change year-on-year
+2.34% +0.66%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Help Desk Support
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the England region.

Help Desk Support Daily Rate Trend in England

Help Desk Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the England region over the 3 months to 25 July 2016.

Help Desk Support Daily Rate Histogram in England

Help Desk Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the England region.

Help Desk Support Hourly Rate Trend in England

Help Desk Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support across the England region over the 3 months to 25 July 2016.

Help Desk Support Hourly Rate Histogram in England

Help Desk Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -29 36 £128 -15.00% 16
East of England +36 25 £138 - 8
South East -18 21 £230 +39.39% 12
South West +9 15 £150 - 2
North West +8 10 £150 -6.25% 2
West Midlands -27 8 £105 -19.23% 1
East Midlands -8 6 £388 -
Yorkshire -8 5 - -
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 July 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support in the job title.

1 174 (70.45%) Windows
2 133 (53.85%) Active Directory
3 104 (42.11%) Microsoft
4 103 (41.70%) MS Office
5 96 (38.87%) Windows 7
6 62 (25.10%) MS Excel
7 49 (19.84%) Citrix
7 49 (19.84%) Windows 8
8 46 (18.62%) ITIL
9 43 (17.41%) Windows XP
10 40 (16.19%) Incident Management
11 28 (11.34%) TCP/IP
12 25 (10.12%) MS Exchange
13 23 (9.31%) Windows Server
14 22 (8.91%) Windows Server 2008
15 19 (7.69%) Office 365
16 18 (7.29%) Blackberry
16 18 (7.29%) Finance
16 18 (7.29%) SLA
17 17 (6.88%) DNS
17 17 (6.88%) Windows Server 2012
18 16 (6.48%) Cisco
18 16 (6.48%) LAN
18 16 (6.48%) Remedy
19 14 (5.67%) WAN
19 14 (5.67%) Lotus
19 14 (5.67%) IBM Notes
20 12 (4.86%) Internet
20 12 (4.86%) Service Management
21 11 (4.45%) Microsoft Certification

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (10.12%) MS Exchange
2 14 (5.67%) IBM Notes
3 9 (3.64%) Exchange Server 2003
4 8 (3.24%) Blackberry Enterprise Server
4 8 (3.24%) SharePoint
5 7 (2.83%) Exchange Server 2010
6 5 (2.02%) IBM Domino
6 5 (2.02%) Skype for Business
7 4 (1.62%) SharePoint 2010
8 2 (0.81%) Exchange Server 2013
9 1 (0.40%) BizTalk Server
9 1 (0.40%) Exchange Server 2007
9 1 (0.40%) IIS
9 1 (0.40%) WordPress
Applications
1 103 (41.70%) MS Office
2 62 (25.10%) MS Excel
3 5 (2.02%) Spreadsheet
4 4 (1.62%) Acrobat
5 3 (1.21%) MS PowerPoint
6 1 (0.40%) MS Visio
Business Applications
1 2 (0.81%) Dynamics CRM
2 1 (0.40%) assyst
2 1 (0.40%) Dynamics GP
Cloud Services
1 19 (7.69%) Office 365
2 1 (0.40%) Google Apps
2 1 (0.40%) Microsoft Azure
2 1 (0.40%) Yammer
Communications & Networking
1 28 (11.34%) TCP/IP
2 17 (6.88%) DNS
3 16 (6.48%) LAN
4 14 (5.67%) WAN
5 12 (4.86%) Internet
6 10 (4.05%) VPN
7 6 (2.43%) DHCP
8 3 (1.21%) Ethernet
8 3 (1.21%) Extranet
8 3 (1.21%) Wi-Fi
9 2 (0.81%) Firewall
9 2 (0.81%) VoIP
10 1 (0.40%) ADSL
10 1 (0.40%) IP Telephony
10 1 (0.40%) ISDN
10 1 (0.40%) PSTN
10 1 (0.40%) SAN
10 1 (0.40%) Wireless
Database & Business Intelligence
1 1 (0.40%) DB2
1 1 (0.40%) Essbase
1 1 (0.40%) MS Access
1 1 (0.40%) SQL Server
General
1 18 (7.29%) Finance
2 9 (3.64%) Advertising
3 8 (3.24%) Retail
4 4 (1.62%) Local Government
4 4 (1.62%) Telecoms
5 3 (1.21%) Banking
6 2 (0.81%) Automotive
6 2 (0.81%) Cantonese Language
6 2 (0.81%) German Language
6 2 (0.81%) Legal
6 2 (0.81%) Mandarin Language
7 1 (0.40%) French Language
7 1 (0.40%) Games
7 1 (0.40%) Investment Banking
7 1 (0.40%) Italian Language
7 1 (0.40%) Law
7 1 (0.40%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.81%) COM
1 2 (0.81%) J2EE
Miscellaneous
1 18 (7.29%) Blackberry
2 7 (2.83%) Smartphone
3 5 (2.02%) iPad
3 5 (2.02%) iPhone
4 4 (1.62%) Driving Licence
5 3 (1.21%) Data Centre
5 3 (1.21%) Enterprise Software
6 2 (0.81%) Client/Server
6 2 (0.81%) Computer Science
6 2 (0.81%) Mainframe
6 2 (0.81%) NHS
7 1 (0.40%) Clustering
7 1 (0.40%) CMDB
7 1 (0.40%) Data Protection Act
7 1 (0.40%) EPoS
7 1 (0.40%) Replication
7 1 (0.40%) RIA
7 1 (0.40%) Video Conferencing
Operating Systems
1 174 (70.45%) Windows
2 96 (38.87%) Windows 7
3 49 (19.84%) Windows 8
4 43 (17.41%) Windows XP
5 23 (9.31%) Windows Server
6 22 (8.91%) Windows Server 2008
7 17 (6.88%) Windows Server 2012
8 11 (4.45%) Android
9 10 (4.05%) Windows Server 2003
10 7 (2.83%) Windows 10
11 6 (2.43%) Apple iOS
12 4 (1.62%) Windows 2000
12 4 (1.62%) Windows NT
13 3 (1.21%) Linux
13 3 (1.21%) Unix
13 3 (1.21%) Windows 2000 Server
14 2 (0.81%) Mac OS X
15 1 (0.40%) CentOS
15 1 (0.40%) Ubuntu
15 1 (0.40%) Windows Vista
Processes & Methodologies
1 46 (18.62%) ITIL
2 40 (16.19%) Incident Management
3 12 (4.86%) Service Management
4 9 (3.64%) Time Management
5 8 (3.24%) Service Delivery
6 7 (2.83%) ITSM
7 5 (2.02%) Change Management
7 5 (2.02%) CRM
8 4 (1.62%) Asset Management
9 3 (1.21%) Coaching
9 3 (1.21%) Data Analysis
9 3 (1.21%) Desktop Virtualisation
9 3 (1.21%) Network Management
9 3 (1.21%) Problem Management
9 3 (1.21%) Software Licensing
10 2 (0.81%) Mentoring
10 2 (0.81%) Software Deployment
10 2 (0.81%) Software Distribution
10 2 (0.81%) Ticket Management
10 2 (0.81%) Wealth Management
Programming Languages
1 2 (0.81%) C
1 2 (0.81%) SQL
2 1 (0.40%) C#
2 1 (0.40%) COBOL
2 1 (0.40%) PHP
2 1 (0.40%) PowerShell
2 1 (0.40%) VB
Qualifications
1 11 (4.45%) Microsoft Certification
2 8 (3.24%) Degree
3 5 (2.02%) CCNA
3 5 (2.02%) Cisco Certification
4 4 (1.62%) MCP
4 4 (1.62%) MCSE
4 4 (1.62%) MOS
5 2 (0.81%) ITIL Certification
5 2 (0.81%) MCITP
5 2 (0.81%) MCSA
5 2 (0.81%) SC Cleared
5 2 (0.81%) Security Cleared
6 1 (0.40%) A+ Certification
6 1 (0.40%) BPSS Clearance
6 1 (0.40%) DBS Check
6 1 (0.40%) HND
6 1 (0.40%) MCTS
Quality Assurance & Compliance
1 18 (7.29%) SLA
System Software
1 133 (53.85%) Active Directory
2 4 (1.62%) Terminal Services
3 3 (1.21%) VMware Infrastructure
4 1 (0.40%) Citrix Presentation Server
4 1 (0.40%) iptables
4 1 (0.40%) Microsoft App-V
4 1 (0.40%) Samba
Systems Management
1 7 (2.83%) SCCM
2 5 (2.02%) DameWare
3 4 (1.62%) BMC Marimba
4 3 (1.21%) Backup Exec
4 3 (1.21%) WSUS
5 2 (0.81%) Symantec Endpoint Protection
6 1 (0.40%) Casper Suite
6 1 (0.40%) Malwarebytes
6 1 (0.40%) McAfee ePO
6 1 (0.40%) Plesk
6 1 (0.40%) ServiceCenter
6 1 (0.40%) Unicenter
Vendors
1 104 (42.11%) Microsoft
2 49 (19.84%) Citrix
3 16 (6.48%) Cisco
3 16 (6.48%) Remedy
4 14 (5.67%) Lotus
5 11 (4.45%) HP
5 11 (4.45%) ServiceNow
6 9 (3.64%) Apple
7 7 (2.83%) SAP
8 6 (2.43%) VMware
9 5 (2.02%) Avaya
9 5 (2.02%) Intel Security
10 4 (1.62%) Adobe
10 4 (1.62%) BMC
10 4 (1.62%) PeopleSoft
10 4 (1.62%) ThinPrint
11 3 (1.21%) Dell
11 3 (1.21%) Mitel
11 3 (1.21%) Sophos
11 3 (1.21%) Symantec
South West London
Ashdown IT
Rate: £124 - £125 per day
Posted: 4 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago
Banbury, Oxfordshire
Bluetownonline
Posted: 3 days ago
City, London
Premier IT
Rate: £90 - £100 per day
Posted: 6 days ago
Yeovil
aap3
Rate: £8 - £12 per hour
Posted: 4 days ago
City, London
Nigel Frank International Ltd
Rate: £300 - £301 per day
Posted: 6 days ago