ISO/IEC 20000 Contracts in England

ISO/IEC 20000 (supersedes BS 15000)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 500 612 751
Rank change year-on-year +112 +139 -184
Contract jobs citing ISO/IEC 20000 43 46 28
As % of all contract jobs advertised in England 0.12% 0.090% 0.039%
As % of the Quality Assurance & Compliance category 0.81% 0.68% 0.30%
Number of daily rates quoted 35 38 23
10th Percentile £449 £339 £370
25th Percentile £500 £433 £377
Median daily rate (50th Percentile) £580 £563 £444
Median % change year-on-year +3.11% +26.76% -1.39%
75th Percentile £613 £599 £475
90th Percentile £648 £661 £621
UK median daily rate £600 £575 £447
% change year-on-year +4.35% +28.67% -0.69%
Number of hourly rates quoted 0 2 0
Median hourly rate - £50.00 -
UK median hourly rate - £50.00 -

All Quality Assurance and Compliance Skills
England

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 5,288 6,807 9,415
As % of all contract IT jobs advertised in England 14.21% 13.29% 13.10%
Number of daily rates quoted 3,373 4,621 6,443
10th Percentile £303 £275 £286
25th Percentile £413 £406 £406
Median daily rate (50th Percentile) £525 £525 £521
Median % change year-on-year - +0.68% +9.78%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £725
UK median daily rate £513 £525 £513
% change year-on-year -2.38% +2.44% +7.89%
Number of hourly rates quoted 340 217 260
10th Percentile £10.95 £13.91 £11.75
25th Percentile £12.84 £19.50 £17.19
Median hourly rate £20.55 £42.50 £27.50
Median % change year-on-year -51.64% +54.55% +30.95%
75th Percentile £43.75 £63.75 £49.25
90th Percentile £65.24 £79.15 £68.05
UK median hourly rate £20.47 £37.75 £27.50
% change year-on-year -45.79% +37.27% +30.64%

ISO/IEC 20000
Job Vacancy Trend in England

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in England.

Job vacancy trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in England.

Daily rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Daily Rate Histogram in England

Daily rate distribution for jobs citing ISO/IEC 20000 in England over the 6 months to 19 April 2024.

Daily rate histogram for ISO/IEC 20000 in England

ISO/IEC 20000
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in England.

Hourly rate trend for ISO/IEC 20000 in England

ISO/IEC 20000
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +25 22 £600 +20.00% 4
London +104 10 £575 -2.13% 4
South West +21 3 £575 +24.32% 1
East of England +17 2 £638 -1.92%
Midlands +32 1 £700 +95.94%
North of England +27 1 £350 -39.13%
West Midlands +24 1 £700 +95.94%
North West +12 1 £350 -39.13%
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) SharePoint
Applications
1 1 (2.33%) Microsoft Office
Business Applications
1 5 (11.63%) Sparx Enterprise Architect
2 2 (4.65%) Remedy ITSM
Cloud Services
1 5 (11.63%) Azure
1 5 (11.63%) Microsoft 365
2 1 (2.33%) Azure Synapse Analytics
2 1 (2.33%) OCI
Communications & Networking
1 3 (6.98%) DHCP
1 3 (6.98%) DNS
1 3 (6.98%) TCP/IP
2 2 (4.65%) Firewall
3 1 (2.33%) LAN
3 1 (2.33%) WAN
Database & Business Intelligence
1 1 (2.33%) Tableau
General
1 11 (25.58%) Local Government
1 11 (25.58%) Social Skills
2 10 (23.26%) Public Sector
3 3 (6.98%) Front Office
3 3 (6.98%) Presentation Skills
3 3 (6.98%) Telecoms
4 2 (4.65%) Analytical Skills
4 2 (4.65%) Finance
4 2 (4.65%) Legal
4 2 (4.65%) Organisational Skills
5 1 (2.33%) Influencing Skills
Job Titles
1 24 (55.81%) Architect
2 14 (32.56%) Service Architect
3 7 (16.28%) Service Manager
4 6 (13.95%) Solutions Architect
5 4 (9.30%) Security Architect
6 3 (6.98%) Analyst
6 3 (6.98%) Data Engineer
6 3 (6.98%) Infrastructure Engineer
6 3 (6.98%) Service Design Manager
6 3 (6.98%) Service Transition Manager
6 3 (6.98%) Transition Manager
7 2 (4.65%) IT Manager
7 2 (4.65%) IT Services Manager
7 2 (4.65%) Senior
7 2 (4.65%) Senior Infrastructure Engineer
7 2 (4.65%) Service Analyst
7 2 (4.65%) Service Desk Analyst
7 2 (4.65%) Supplier Manager
8 1 (2.33%) Delivery Manager
8 1 (2.33%) Lead
Libraries, Frameworks & Software Standards
1 3 (6.98%) .NET
2 1 (2.33%) Oracle Fusion
Miscellaneous
1 5 (11.63%) Management Information System
2 3 (6.98%) Algorithms
3 2 (4.65%) Onboarding
3 2 (4.65%) Self-Motivation
Operating Systems
1 5 (11.63%) Linux
1 5 (11.63%) Unix
1 5 (11.63%) Windows
2 3 (6.98%) Ubuntu
Processes & Methodologies
1 33 (76.74%) ITIL
2 25 (58.14%) Service Management
3 15 (34.88%) Service Design
4 14 (32.56%) IT4IT
5 11 (25.58%) Project Delivery
6 10 (23.26%) PRINCE2
7 9 (20.93%) TOGAF
8 8 (18.60%) Customer Service
8 8 (18.60%) Data Management
8 8 (18.60%) Service Delivery
8 8 (18.60%) SFIA
9 7 (16.28%) Continuous Improvement
10 6 (13.95%) Business Case
10 6 (13.95%) Computer Science
10 6 (13.95%) Performance Management
11 5 (11.63%) ArchiMate
11 5 (11.63%) BPMN
11 5 (11.63%) Cybersecurity
11 5 (11.63%) Enterprise Modelling
11 5 (11.63%) Technical Architecture
Programming Languages
1 3 (6.98%) PowerShell
1 3 (6.98%) VB.NET
2 2 (4.65%) C++
2 2 (4.65%) SQL
3 1 (2.33%) Python
Qualifications
1 14 (32.56%) Security Cleared
2 9 (20.93%) Degree
3 7 (16.28%) DV Cleared
4 5 (11.63%) ITIL Certification
5 4 (9.30%) (ISC)2 CCSP
5 4 (9.30%) CCSK
5 4 (9.30%) Cisco Certification
5 4 (9.30%) CISSP
6 3 (6.98%) Microsoft Certification
6 3 (6.98%) SC Cleared
7 1 (2.33%) Oracle Certification
Quality Assurance & Compliance
1 16 (37.21%) ISO/IEC 27001
2 10 (23.26%) ISO 22301
3 7 (16.28%) NIST
4 5 (11.63%) COBIT
4 5 (11.63%) ISO 9001
5 4 (9.30%) Cyber Essentials
5 4 (9.30%) NCSC
5 4 (9.30%) SLA
6 1 (2.33%) PMO
System Software
1 5 (11.63%) Active Directory
2 3 (6.98%) Hyper-V
2 3 (6.98%) Virtual Machines
2 3 (6.98%) VMware Infrastructure
2 3 (6.98%) vSphere
Systems Management
1 3 (6.98%) WSUS
2 2 (4.65%) IBM BigFix
2 2 (4.65%) Tivoli
3 1 (2.33%) Microsoft Intune
Vendors
1 12 (27.91%) Microsoft
2 5 (11.63%) ServiceNow
2 5 (11.63%) Sparx
3 3 (6.98%) Oracle
3 3 (6.98%) VMware
4 2 (4.65%) Remedy
5 1 (2.33%) Qualys