The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 535 524 516
Rank change year-on-year
-11 -8
Contract jobs requiring an IT Support Engineer 65 64 56
As % of all contract IT jobs located in England 0.12% 0.13% 0.12%
As % of the Job Titles category 0.13% 0.14% 0.13%
Number of daily rates quoted 36 19 7
Average daily rate
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of your Daily Rate
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£190 £200 £155
Average daily rate % change year-on-year
-5.25% +29.03%
90% offered a daily rate of more than £120 £145 £127
10% offered a daily rate of more than £256 £325 £272
UK excluding London average daily rate £120 £200 £174
% change year-on-year
-40.00% +15.10%
Number of hourly rates quoted 18 28 26
Average hourly rate £11.00 £14.00 £13.00
Average hourly rate % change year-on-year
-21.42% +7.69%
90% offered a hourly rate of more than £10.85 £10.80 £10.13
10% offered a hourly rate of more than £16.15 £19.00 £23.75
UK excluding London average hourly rate £11.00 £14.00 £12.00
% change year-on-year
-21.42% +16.66%
IT Support Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
50008 47259 44708
As % of all contract IT jobs located in England 92.82% 92.32% 92.90%
Number of daily rates quoted 32538 29202 27164
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1871 1881 1962
Average hourly rate £17.25 £17.00 £17.50
Average hourly rate % change year-on-year
+1.47% -2.85%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in England

IT Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer across the England region.

IT Support Engineer Daily Rate Trend in England

IT Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer across the England region over the 3 months to 1 September 2015.

IT Support Engineer Daily Rate Histogram in England

IT Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer across the England region.

IT Support Engineer Hourly Rate Trend in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +1 25 £200 +11.88% 12
Yorkshire -27 13 £225 +50.00% 4
South East -25 12 £205 +2.50% 17
South West +2 8 £120 -40.00% 10
East of England 0 2 - - 8
North West -19 2 £135 -40.00% 9
North East -24 2 - - 1
East Midlands -15 1 - - 5
IT Support Engineer
UK

IT Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 94 (74.60%) Windows
2 67 (53.17%) Active Directory
3 49 (38.89%) Microsoft
4 37 (29.37%) Windows 7
5 36 (28.57%) MS Exchange
6 34 (26.98%) Windows XP
6 34 (26.98%) MS Office
7 22 (17.46%) Citrix
8 19 (15.08%) VMware
8 19 (15.08%) MS Excel
8 19 (15.08%) Windows Server 2008
9 17 (13.49%) Firewall
10 14 (11.11%) VPN
10 14 (11.11%) Cisco
11 13 (10.32%) Windows Server 2003
11 13 (10.32%) Degree
12 12 (9.52%) Office 365
12 12 (9.52%) Windows Server 2012
12 12 (9.52%) SAN
12 12 (9.52%) WAN
13 11 (8.73%) LAN
13 11 (8.73%) ITIL
13 11 (8.73%) Windows 8
14 10 (7.94%) VMware Infrastructure
14 10 (7.94%) VoIP
14 10 (7.94%) Microsoft Certification
14 10 (7.94%) Internet
15 9 (7.14%) DNS
15 9 (7.14%) Change Management
15 9 (7.14%) vSphere

IT Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 1 September 2015, IT contractor jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (28.57%) MS Exchange
2 9 (7.14%) Exchange Server 2010
3 8 (6.35%) Exchange Server 2003
4 7 (5.56%) IIS
5 6 (4.76%) Exchange Server 2007
6 4 (3.17%) SharePoint
6 4 (3.17%) Lync
6 4 (3.17%) Blackberry Enterprise Server
7 3 (2.38%) Exchange Server 2013
8 1 (0.79%) SharePoint 2013
8 1 (0.79%) Apache
8 1 (0.79%) Tomcat
8 1 (0.79%) Office Communications Server
Applications
1 34 (26.98%) MS Office
2 19 (15.08%) MS Excel
3 2 (1.59%) Spreadsheet
4 1 (0.79%) AutoCAD
Business Applications
1 1 (0.79%) Remedy ITSM
Cloud Services
1 12 (9.52%) Office 365
2 3 (2.38%) Microsoft Azure
3 1 (0.79%) Amazon AWS
3 1 (0.79%) Google Apps
3 1 (0.79%) Yammer
3 1 (0.79%) Azure Active Directory
Communications & Networking
1 17 (13.49%) Firewall
2 14 (11.11%) VPN
3 12 (9.52%) SAN
3 12 (9.52%) WAN
4 11 (8.73%) LAN
5 10 (7.94%) VoIP
5 10 (7.94%) Internet
6 9 (7.14%) DNS
7 8 (6.35%) DHCP
7 8 (6.35%) Wireless
8 7 (5.56%) TCP/IP
9 6 (4.76%) Network Security
9 6 (4.76%) iSCSI
10 3 (2.38%) NAS
10 3 (2.38%) IP Telephony
10 3 (2.38%) Wi-Fi
10 3 (2.38%) PBX
10 3 (2.38%) LDAP
11 2 (1.59%) SSL
11 2 (1.59%) Intranet
Database & Business Intelligence
1 4 (3.17%) SQL Server
2 2 (1.59%) SQL Server 2005
2 2 (1.59%) SQL Server 2008
3 1 (0.79%) Hadoop
3 1 (0.79%) SQL Server 2012
General
1 3 (2.38%) Telecoms
2 2 (1.59%) Legal
2 2 (1.59%) Retail
2 2 (1.59%) Pharmaceutical
3 1 (0.79%) Local Government
3 1 (0.79%) Advertising
3 1 (0.79%) Games
3 1 (0.79%) Finance
Libraries, Frameworks & Software Standards
1 1 (0.79%) Web Services
Miscellaneous
1 7 (5.56%) Management Information System
1 7 (5.56%) Data Centre
2 5 (3.97%) Replication
2 5 (3.97%) Blackberry
3 4 (3.17%) Video Conferencing
4 3 (2.38%) Computer Science
4 3 (2.38%) iPad
5 2 (1.59%) Analytical Skills
5 2 (1.59%) Wiki
5 2 (1.59%) iPhone
5 2 (1.59%) CCTV
5 2 (1.59%) Informatics
6 1 (0.79%) Clustering
6 1 (0.79%) PDA
6 1 (0.79%) Device Driver
6 1 (0.79%) Handset
6 1 (0.79%) NHS
6 1 (0.79%) Smartcard
6 1 (0.79%) EMC VNXe
Operating Systems
1 94 (74.60%) Windows
2 37 (29.37%) Windows 7
3 34 (26.98%) Windows XP
4 19 (15.08%) Windows Server 2008
5 13 (10.32%) Windows Server 2003
6 12 (9.52%) Windows Server 2012
7 11 (8.73%) Windows 8
8 7 (5.56%) Linux
9 5 (3.97%) UNIX
10 4 (3.17%) Windows Vista
10 4 (3.17%) Android
11 3 (2.38%) Ubuntu
11 3 (2.38%) Apple iOS
12 2 (1.59%) CentOS
12 2 (1.59%) Mac OS
12 2 (1.59%) Mac OS X
Processes & Methodologies
1 11 (8.73%) ITIL
2 9 (7.14%) Change Management
3 7 (5.56%) Information Security
4 6 (4.76%) Disaster Recovery
5 5 (3.97%) Information Security Management
5 5 (3.97%) Security Management
5 5 (3.97%) ISMS
5 5 (3.97%) Mobile Device Management
6 4 (3.17%) Portfolio Management
6 4 (3.17%) User Acceptance Testing
6 4 (3.17%) PRINCE2
6 4 (3.17%) Project Management
7 3 (2.38%) Migration
8 2 (1.59%) Stakeholder Management
8 2 (1.59%) Workflow
8 2 (1.59%) Asset Management
8 2 (1.59%) Data Management
8 2 (1.59%) Bioinformatics
8 2 (1.59%) Incident Management
8 2 (1.59%) Release Management
Programming Languages
1 5 (3.97%) PowerShell
2 3 (2.38%) Shell Script
2 3 (2.38%) SQL
3 1 (0.79%) Python
3 1 (0.79%) C
3 1 (0.79%) Perl
Qualifications
1 13 (10.32%) Degree
2 10 (7.94%) Microsoft Certification
3 7 (5.56%) MCSE
4 6 (4.76%) Security Cleared
5 4 (3.17%) PRINCE2 Practitioner
5 4 (3.17%) CCNA
5 4 (3.17%) Cisco Certification
6 3 (2.38%) MCITP
6 3 (2.38%) SC Cleared
6 3 (2.38%) DV Cleared
7 2 (1.59%) MCSA
8 1 (0.79%) MCP
8 1 (0.79%) A+ Certification
8 1 (0.79%) ITIL Certification
Quality Assurance & Compliance
1 6 (4.76%) SLA
2 5 (3.97%) ISO/IEC 27001
System Software
1 67 (53.17%) Active Directory
2 10 (7.94%) VMware Infrastructure
3 9 (7.14%) vSphere
4 4 (3.17%) Hyper-V
5 3 (2.38%) XenApp
5 3 (2.38%) XenDesktop
6 2 (1.59%) Samba
6 2 (1.59%) VMware ESX
6 2 (1.59%) NFS
7 1 (0.79%) HDFS
7 1 (0.79%) VMware Server
Systems Management
1 7 (5.56%) SCCM
2 2 (1.59%) Backup Exec
3 1 (0.79%) WSUS
3 1 (0.79%) Nagios
3 1 (0.79%) SCOM
3 1 (0.79%) Zenoss
3 1 (0.79%) Windows Intune
3 1 (0.79%) Symantec Endpoint Protection
3 1 (0.79%) SCSM
Vendors
1 49 (38.89%) Microsoft
2 22 (17.46%) Citrix
3 19 (15.08%) VMware
4 14 (11.11%) Cisco
5 4 (3.17%) HP
5 4 (3.17%) Apple
6 3 (2.38%) EMC
7 2 (1.59%) Isilon
7 2 (1.59%) Splunk
7 2 (1.59%) CheckPoint
7 2 (1.59%) Salesforce.com
7 2 (1.59%) Symantec
7 2 (1.59%) NetApp
7 2 (1.59%) Nokia
7 2 (1.59%) Sophos
7 2 (1.59%) Dell
7 2 (1.59%) Avaya
8 1 (0.79%) Juniper
8 1 (0.79%) CommVault
8 1 (0.79%) Epicor
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