The first table below looks at the demand for the IT Support Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 506 434 522
Rank change year-on-year
-72 +88
Contract jobs requiring an IT Support Engineer 84 69 55
As % of all contract IT jobs located in England 0.16% 0.16% 0.099%
As % of the Job Titles category 0.18% 0.17% 0.11%
Number of daily rates quoted 34 11 15
Average daily rate £160 £130 £120
Average daily rate % change year-on-year
+23.07% +8.33%
90% offered a daily rate of more than £105 £105 £100
10% offered a daily rate of more than £290 £175 £213
UK excluding London average daily rate £115 £130 £135
% change year-on-year
-11.53% -3.70%
Number of hourly rates quoted 25 37 19
Average hourly rate £13.13 £15.00 £16.00
Average hourly rate % change year-on-year
-12.50% -6.25%
90% offered a hourly rate of more than £10.00 £11.44 £11.00
10% offered a hourly rate of more than £115.00 £30.00 £21.00
UK excluding London average hourly rate £13.25 £12.93 £16.00
% change year-on-year
+2.51% -19.21%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47408 39975 51632
As % of all contract IT jobs located in England 92.36% 92.77% 92.70%
Number of daily rates quoted 29341 23493 29070
Average daily rate £396 £400 £400
Average daily rate % change year-on-year
-1.00% -
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 1940 2055 2466
Average hourly rate £17.50 £18.00 £19.50
Average hourly rate % change year-on-year
-2.77% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
IT Support Engineer
UK

IT Support Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in England

IT Support Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer across the England region.

IT Support Engineer Daily Rate Trend in England

IT Support Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer across the England region over the 3 months to 18 April 2014.

IT Support Engineer Daily Rate Histogram in England

IT Support Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer across the England region.

IT Support Engineer Hourly Rate Trend in England

IT Support Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer across the England region over the 3 months to 18 April 2014.

IT Support Engineer Hourly Rate Histogram in England

IT Support Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
South East -10 23 £115 -9.80% 14
London -20 23 £175 +16.66% 9
East Midlands 0 14 - - 3
East of England -24 10 £160 +16.36% 6
Yorkshire -22 7 £144 +36.90% 3
West Midlands -12 4 - - 5
North West -17 1 - - 6
North East - 1 - -
South West - - - - 2
IT Support Engineer
UK

IT Support Engineer
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 114 (69.51%) Windows
2 74 (45.12%) Microsoft
3 70 (42.68%) Active Directory
4 63 (38.41%) Windows 7
5 57 (34.76%) Windows XP
6 48 (29.27%) MS Excel
7 47 (28.66%) MS Office
8 33 (20.12%) Blackberry
9 29 (17.68%) Windows Server 2008
10 25 (15.24%) MS Exchange
11 24 (14.63%) VMware
12 22 (13.41%) Linux
13 21 (12.80%) Citrix
14 19 (11.59%) Windows Server 2003
15 17 (10.37%) HP
15 17 (10.37%) Cisco
15 17 (10.37%) Finance
15 17 (10.37%) Project Management
16 16 (9.76%) Lotus
16 16 (9.76%) IBM Notes
17 15 (9.15%) TCP/IP
17 15 (9.15%) Service Management
18 14 (8.54%) Incident Management
18 14 (8.54%) ITIL
19 13 (7.93%) Change Management
19 13 (7.93%) Configuration Management
20 12 (7.32%) Microsoft Certification
21 11 (6.71%) Windows Vista
22 10 (6.10%) VMware Infrastructure
22 10 (6.10%) Windows 8

IT Support Engineer
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (15.24%) MS Exchange
2 16 (9.76%) IBM Notes
3 9 (5.49%) Exchange Server 2010
4 8 (4.88%) Blackberry Enterprise Server
5 7 (4.27%) Exchange Server 2003
6 2 (1.22%) Lync
7 1 (0.61%) Exchange Server 2007
7 1 (0.61%) IIS
7 1 (0.61%) SharePoint
7 1 (0.61%) Office Communications Server
Applications
1 48 (29.27%) MS Excel
2 47 (28.66%) MS Office
3 3 (1.83%) Spreadsheet
Business Applications
1 1 (0.61%) Eikon
Cloud Services
1 4 (2.44%) Office 365
Communications & Networking
1 15 (9.15%) TCP/IP
2 7 (4.27%) Firewall
2 7 (4.27%) Wireless
2 7 (4.27%) SAN
3 6 (3.66%) LAN
3 6 (3.66%) VoIP
4 5 (3.05%) DHCP
5 4 (2.44%) Cisco IOS
5 4 (2.44%) DNS
6 3 (1.83%) WAN
6 3 (1.83%) Junos
7 2 (1.22%) Cisco ASA
7 2 (1.22%) Internet
7 2 (1.22%) VPN
7 2 (1.22%) NetScreen
8 1 (0.61%) Wi-Fi
8 1 (0.61%) SSL
8 1 (0.61%) NAS
Database & Business Intelligence
1 4 (2.44%) SQL Server
2 2 (1.22%) DataStage
General
1 17 (10.37%) Finance
2 6 (3.66%) Financial Institution
3 3 (1.83%) Telecoms
3 3 (1.83%) Banking
4 2 (1.22%) Legal
5 1 (0.61%) Manufacturing
5 1 (0.61%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.22%) .NET
2 1 (0.61%) JSP
2 1 (0.61%) J2EE
2 1 (0.61%) CORBA
Miscellaneous
1 33 (20.12%) Blackberry
2 5 (3.05%) Computer Science
3 4 (2.44%) EqualLogic
4 3 (1.83%) Management Information System
4 3 (1.83%) Client/Server
4 3 (1.83%) iPhone
5 2 (1.22%) Fat Client
5 2 (1.22%) NHS
5 2 (1.22%) Thin Client
6 1 (0.61%) AS400
6 1 (0.61%) PDA
6 1 (0.61%) Mathematics
6 1 (0.61%) iPad
Operating Systems
1 114 (69.51%) Windows
2 63 (38.41%) Windows 7
3 57 (34.76%) Windows XP
4 29 (17.68%) Windows Server 2008
5 22 (13.41%) Linux
6 19 (11.59%) Windows Server 2003
7 11 (6.71%) Windows Vista
8 10 (6.10%) Windows 8
9 7 (4.27%) Windows Server 2012
10 6 (3.66%) UNIX
11 5 (3.05%) Red Hat Enterprise Linux
12 4 (2.44%) Oracle Linux
12 4 (2.44%) Mac OS X
13 3 (1.83%) Windows 2000 Server
14 2 (1.22%) Apple iOS
14 2 (1.22%) AIX
14 2 (1.22%) Windows Mobile
15 1 (0.61%) Ubuntu
15 1 (0.61%) Windows 2000
15 1 (0.61%) Windows NT
Processes & Methodologies
1 17 (10.37%) Project Management
2 15 (9.15%) Service Management
3 14 (8.54%) Incident Management
3 14 (8.54%) ITIL
4 13 (7.93%) Change Management
4 13 (7.93%) Configuration Management
5 6 (3.66%) Migration
6 4 (2.44%) Release Management
6 4 (2.44%) Asset Management
7 3 (1.83%) Disaster Recovery
7 3 (1.83%) Network Monitoring
7 3 (1.83%) Fault Management
8 2 (1.22%) User Acceptance Testing
8 2 (1.22%) Time Management
8 2 (1.22%) Portfolio Management
8 2 (1.22%) Quality Management
8 2 (1.22%) Service Delivery
9 1 (0.61%) Problem Management
9 1 (0.61%) Business Continuity
9 1 (0.61%) CRM
Programming Languages
1 7 (4.27%) SQL
2 2 (1.22%) PowerShell
2 2 (1.22%) AppleScript
2 2 (1.22%) VB
2 2 (1.22%) VB.NET
3 1 (0.61%) Java
3 1 (0.61%) VBScript
Qualifications
1 12 (7.32%) Microsoft Certification
2 9 (5.49%) Security Cleared
2 9 (5.49%) MCSA
3 7 (4.27%) SC Cleared
4 6 (3.66%) Degree
4 6 (3.66%) MCP
4 6 (3.66%) MCSE
4 6 (3.66%) MCDST
5 5 (3.05%) MCTS
5 5 (3.05%) MCITP
6 3 (1.83%) CCNA
6 3 (1.83%) Cisco Certification
7 1 (0.61%) Network+ Certification
7 1 (0.61%) A+ Certification
7 1 (0.61%) DV Cleared
Quality Assurance & Compliance
1 8 (4.88%) SLA
System Software
1 70 (42.68%) Active Directory
2 10 (6.10%) VMware Infrastructure
3 7 (4.27%) VMware ESX
4 4 (2.44%) XenApp
4 4 (2.44%) Hyper-V
5 3 (1.83%) vSphere
6 2 (1.22%) Citrix Presentation Server
6 2 (1.22%) MetaFrame
6 2 (1.22%) VMware Workstation
7 1 (0.61%) Xen
7 1 (0.61%) Terminal Services
7 1 (0.61%) UAG
7 1 (0.61%) VMware ESXi
Systems Management
1 4 (2.44%) SCCM
2 3 (1.83%) WSUS
2 3 (1.83%) Backup Exec
3 2 (1.22%) SCOM
3 2 (1.22%) Norton AntiVirus
4 1 (0.61%) ARCserve
4 1 (0.61%) Symantec Endpoint Protection
Vendors
1 74 (45.12%) Microsoft
2 24 (14.63%) VMware
3 21 (12.80%) Citrix
4 17 (10.37%) HP
4 17 (10.37%) Cisco
5 16 (9.76%) Lotus
6 8 (4.88%) Oracle
6 8 (4.88%) Dell
7 6 (3.66%) IBM
8 5 (3.05%) Symantec
8 5 (3.05%) Apple
8 5 (3.05%) Red Hat
8 5 (3.05%) Juniper
8 5 (3.05%) Reuters
8 5 (3.05%) Bloomberg
9 4 (2.44%) CQG
10 3 (1.83%) Avaya
11 2 (1.22%) Nimsoft
12 1 (0.61%) McAfee
12 1 (0.61%) Wyse
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