The table below looks at the statistics for the ITIL Service Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Service Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
ITIL Service Manager
Rank 570 559 564
Rank change year-on-year
-11 +5
Contract jobs requiring an ITIL Service Manager 8 10 10
As % of all contract IT jobs located in England 0.015% 0.021% 0.019%
As % of the Job Titles category 0.017% 0.022% 0.020%
Number of daily rates quoted 5 8 7
Average daily rate
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£380 £414 £350
Average daily rate % change year-on-year
-8.15% +18.21%
90% offered a daily rate of more than £235 £366 £315
10% offered a daily rate of more than £455 £500 £445
UK excluding London average daily rate £325 £393 £350
% change year-on-year
-17.19% +12.14%
Number of hourly rates quoted 1 0 1
Average hourly rate £26.83 - £45.00
UK excluding London average hourly rate £26.83 - -
ITIL Service Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47557 44759 49184
As % of all contract IT jobs located in England 91.01% 92.80% 92.98%
Number of daily rates quoted 29593 27372 28112
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1907 1958 2441
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.25
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

ITIL Service Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing ITIL Service Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in England

ITIL Service Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager across the England region.

ITIL Service Manager Daily Rate Trend in England

ITIL Service Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager across the England region over the 3 months to 19 September 2014.

ITIL Service Manager Daily Rate Histogram in England

ITIL Service Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager across the England region.

ITIL Service Manager Hourly Rate Trend in England

ITIL Service Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Service Manager within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +15 2 £425 -15.00% 1
West Midlands -18 1 - -
North West - 1 £380 -
South West - - - -
Yorkshire - - - -
East of England - - - -
ITIL Service Manager
UK

ITIL Service Manager
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title.

1 19 (100.00%) ITIL
2 11 (57.89%) Service Delivery
3 6 (31.58%) ITIL Certification
3 6 (31.58%) Project Management
4 4 (21.05%) Finance
4 4 (21.05%) Security Cleared
5 3 (15.79%) Degree
5 3 (15.79%) Problem Management
5 3 (15.79%) Change Management
5 3 (15.79%) ITSM
5 3 (15.79%) Service Management
5 3 (15.79%) SLA
6 2 (10.53%) NHS
6 2 (10.53%) PRINCE2
6 2 (10.53%) Windows
6 2 (10.53%) Performance Management
6 2 (10.53%) SC Cleared
6 2 (10.53%) ITIL V3
6 2 (10.53%) Incident Management
7 1 (5.26%) ITIL V2
7 1 (5.26%) Capacity Management
7 1 (5.26%) Exchange Server 2013
7 1 (5.26%) COBIT
7 1 (5.26%) Windows Server 2008
7 1 (5.26%) XenApp
7 1 (5.26%) MSF
7 1 (5.26%) Exchange Server 2010
7 1 (5.26%) Remedy ITSM
7 1 (5.26%) Matrix Management
7 1 (5.26%) Release Management

ITIL Service Manager
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT contractor jobs across the England region that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) Exchange Server 2013
1 1 (5.26%) Exchange Server 2010
1 1 (5.26%) MS Exchange
Business Applications
1 1 (5.26%) Remedy ITSM
1 1 (5.26%) assyst
General
1 4 (21.05%) Finance
2 1 (5.26%) Law
2 1 (5.26%) Legal
Miscellaneous
1 2 (10.53%) NHS
2 1 (5.26%) Mainframe
Operating Systems
1 2 (10.53%) Windows
2 1 (5.26%) Windows Server 2008
2 1 (5.26%) UNIX
Processes & Methodologies
1 19 (100.00%) ITIL
2 11 (57.89%) Service Delivery
3 6 (31.58%) Project Management
4 3 (15.79%) Problem Management
4 3 (15.79%) Change Management
4 3 (15.79%) ITSM
4 3 (15.79%) Service Management
5 2 (10.53%) PRINCE2
5 2 (10.53%) Performance Management
5 2 (10.53%) ITIL V3
5 2 (10.53%) Incident Management
6 1 (5.26%) ITIL V2
6 1 (5.26%) Capacity Management
6 1 (5.26%) MSF
6 1 (5.26%) Matrix Management
6 1 (5.26%) Release Management
6 1 (5.26%) Business Analysis
6 1 (5.26%) CRM
6 1 (5.26%) Six Sigma
6 1 (5.26%) Process Management
Qualifications
1 6 (31.58%) ITIL Certification
2 4 (21.05%) Security Cleared
3 3 (15.79%) Degree
4 2 (10.53%) SC Cleared
5 1 (5.26%) PMP
5 1 (5.26%) PMI Certification
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 1 (5.26%) COBIT
2 1 (5.26%) BS15000
System Software
1 1 (5.26%) XenApp
Vendors
1 1 (5.26%) NetApp
1 1 (5.26%) Remedy
1 1 (5.26%) Citrix