ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 35 44 51
Rank change year-on-year +9 +7 +10
Contract jobs citing ITIL 1,786 2,527 3,528
As % of all contract jobs advertised in England 4.80% 4.93% 4.91%
As % of the Processes & Methodologies category 5.54% 5.47% 5.41%
Number of daily rates quoted 1,202 1,773 2,357
10th Percentile £205 £208 £177
25th Percentile £341 £333 £306
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% +4.65%
75th Percentile £595 £580 £575
90th Percentile £688 £688 £656
UK median daily rate £500 £468 £450
% change year-on-year +6.77% +4.07% +5.88%
Number of hourly rates quoted 154 165 228
10th Percentile £14.00 £13.41 £12.95
25th Percentile £14.16 £14.25 £13.25
Median hourly rate £17.69 £19.39 £15.88
Median % change year-on-year -8.74% +22.11% -14.19%
75th Percentile £25.00 £47.00 £21.59
90th Percentile £52.63 £65.75 £35.88
UK median hourly rate £17.69 £19.64 £16.25
% change year-on-year -9.91% +20.83% -12.16%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,221 46,232 65,229
As % of all contract IT jobs advertised in England 86.59% 90.24% 90.76%
Number of daily rates quoted 21,198 32,361 46,326
10th Percentile £300 £325 £329
25th Percentile £413 £444 £425
Median daily rate (50th Percentile) £525 £550 £533
Median % change year-on-year -4.55% +3.29% +9.23%
75th Percentile £650 £675 £649
90th Percentile £750 £775 £738
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 2,221 1,634 1,784
10th Percentile £12.86 £10.90 £12.50
25th Percentile £15.89 £16.54 £15.25
Median hourly rate £35.00 £37.50 £24.00
Median % change year-on-year -6.67% +56.25% -
75th Percentile £58.75 £65.00 £49.04
90th Percentile £72.33 £75.00 £63.09
UK median hourly rate £35.00 £36.31 £25.00
% change year-on-year -3.59% +45.22% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 19 April 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 19 April 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +15 646 £500 +2.56% 238
South East -3 323 £486 +4.46% 128
South West +12 286 £503 +0.60% 80
North of England -8 241 £475 +5.56% 171
Midlands +2 147 £450 - 91
North West -15 133 £480 +1.05% 110
West Midlands +21 121 £450 -10.00% 63
East of England -12 118 £450 +28.57% 52
Yorkshire +14 100 £475 +18.75% 39
East Midlands -33 23 £545 +55.71% 27
North East +26 20 £488 +5.41% 22
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 124 (6.94%) Microsoft Exchange
2 119 (6.66%) SharePoint
3 61 (3.42%) Confluence
4 42 (2.35%) SharePoint Server
5 21 (1.18%) Skype for Business
6 11 (0.62%) Exchange Server 2007
7 9 (0.50%) CMS
8 7 (0.39%) nginx
8 7 (0.39%) SharePoint 2010
9 6 (0.34%) Exchange Server 2013
10 5 (0.28%) Exchange Server 2010
11 4 (0.22%) MQSeries
12 3 (0.17%) Adobe Experience Manager
12 3 (0.17%) Drupal
12 3 (0.17%) SAS
13 2 (0.11%) IBM Notes
13 2 (0.11%) IIS
14 1 (0.056%) Apache
14 1 (0.056%) WebLogic
14 1 (0.056%) WebSphere Application Server
Applications
1 166 (9.29%) Microsoft Office
2 66 (3.70%) Microsoft Excel
3 27 (1.51%) Microsoft PowerPoint
4 13 (0.73%) MS Visio
5 8 (0.45%) Microsoft Project
6 5 (0.28%) Spreadsheet
7 3 (0.17%) SPSS
8 1 (0.056%) Adobe Creative Suite
Business Applications
1 36 (2.02%) Remedy ITSM
2 15 (0.84%) SAP S/4HANA
3 5 (0.28%) Aladdin
3 5 (0.28%) SimCorp Dimension
4 3 (0.17%) Sage X3
4 3 (0.17%) SAP HCM
4 3 (0.17%) SAP Oil and Gas
4 3 (0.17%) SAP PM
4 3 (0.17%) Shopify
4 3 (0.17%) Sparx Enterprise Architect
5 2 (0.11%) Dynamics CRM
5 2 (0.11%) OPENHousing
5 2 (0.11%) Remedy AR System
5 2 (0.11%) Salesforce CRM
5 2 (0.11%) SystmOne
6 1 (0.056%) assyst
6 1 (0.056%) Dynamics NAV
6 1 (0.056%) Oracle Retail
6 1 (0.056%) SAP ERP
6 1 (0.056%) SAP Retail
Cloud Services
1 292 (16.35%) Microsoft 365
2 285 (15.96%) Azure
3 98 (5.49%) AWS
4 63 (3.53%) Power Platform
5 59 (3.30%) Entra ID
6 38 (2.13%) Azure Stack
7 28 (1.57%) OneDrive
8 27 (1.51%) SaaS
9 25 (1.40%) Azure Monitor
9 25 (1.40%) IaaS
9 25 (1.40%) PaaS
10 23 (1.29%) GCP
11 20 (1.12%) Azure DevOps
12 17 (0.95%) PowerApps
13 15 (0.84%) Azure Storage
14 14 (0.78%) OCI
15 13 (0.73%) Serverless
16 11 (0.62%) Microsoft Purview
16 11 (0.62%) Power Automate
17 9 (0.50%) Mimecast
Communications & Networking
1 170 (9.52%) Firewall
2 107 (5.99%) DNS
3 95 (5.32%) WAN
4 87 (4.87%) LAN
5 81 (4.54%) DHCP
6 71 (3.98%) SAN
7 66 (3.70%) VPN
8 65 (3.64%) BGP
9 57 (3.19%) Wi-Fi
10 48 (2.69%) TCP/IP
11 42 (2.35%) Network Security
12 36 (2.02%) Wireless
13 30 (1.68%) OSPF
14 27 (1.51%) Cisco ASA
15 25 (1.40%) Cisco ISE
15 25 (1.40%) IPsec
15 25 (1.40%) Skype
15 25 (1.40%) VoIP
16 22 (1.23%) Cisco Firepower
17 21 (1.18%) SNMP
Database & Business Intelligence
1 45 (2.52%) Power BI
2 35 (1.96%) SQL Server
3 13 (0.73%) Data Lake
3 13 (0.73%) SQL Server Reporting Services
4 12 (0.67%) Big Data
5 11 (0.62%) Sybase ASE
5 11 (0.62%) Tableau
6 10 (0.56%) MySQL
6 10 (0.56%) Relational Database
7 8 (0.45%) Metadata
8 7 (0.39%) PowerPivot
9 6 (0.34%) Crystal Reports
9 6 (0.34%) Microsoft Power View
10 5 (0.28%) Elasticsearch
11 4 (0.22%) Azure SQL Database
11 4 (0.22%) Data Warehouse
11 4 (0.22%) DB2
11 4 (0.22%) DynamoDB
11 4 (0.22%) MariaDB
11 4 (0.22%) RDBMS
Development Applications
1 90 (5.04%) JIRA
2 24 (1.34%) Rational DOORS
3 17 (0.95%) Jenkins
4 10 (0.56%) Artifactory
4 10 (0.56%) Git
5 8 (0.45%) Subversion
6 5 (0.28%) Bitbucket
6 5 (0.28%) Selenium
6 5 (0.28%) Visual Studio
7 3 (0.17%) Maven
7 3 (0.17%) Oracle Forms
8 2 (0.11%) GitLab
8 2 (0.11%) MSI
8 2 (0.11%) Sonatype Nexus
9 1 (0.056%) Axure RP
9 1 (0.056%) Hudson
9 1 (0.056%) IBM UrbanCode
9 1 (0.056%) Team Foundation Server
9 1 (0.056%) Zephyr
General
1 636 (35.61%) Social Skills
2 290 (16.24%) Finance
3 210 (11.76%) Analytical Skills
4 197 (11.03%) Public Sector
5 117 (6.55%) Telecoms
6 88 (4.93%) Organisational Skills
7 76 (4.26%) Banking
8 60 (3.36%) Presentation Skills
9 50 (2.80%) Legal
9 50 (2.80%) Manufacturing
10 49 (2.74%) Marketing
11 45 (2.52%) Retail
12 33 (1.85%) Influencing Skills
13 28 (1.57%) Documentation Skills
14 27 (1.51%) Electronics
15 24 (1.34%) Law
16 17 (0.95%) Financial Institution
16 17 (0.95%) Police
17 15 (0.84%) Front Office
18 14 (0.78%) Local Government
Job Titles
1 359 (20.10%) Analyst
2 194 (10.86%) Architect
3 180 (10.08%) Service Analyst
4 149 (8.34%) Senior
5 139 (7.78%) Service Desk Analyst
6 123 (6.89%) Service Manager
7 116 (6.49%) Support Engineer
8 87 (4.87%) Developer
9 79 (4.42%) Lead
10 68 (3.81%) Infrastructure Engineer
11 61 (3.42%) Desktop Support
11 61 (3.42%) Support Analyst
12 60 (3.36%) Network Engineer
13 55 (3.08%) IT Support
14 53 (2.97%) Solutions Architect
15 49 (2.74%) IT Manager
15 49 (2.74%) ITIL Manager
16 48 (2.69%) Consultant
16 48 (2.69%) Transition Manager
17 45 (2.52%) Technical Support
Libraries, Frameworks & Software Standards
1 29 (1.62%) CSS
1 29 (1.62%) Middleware
2 28 (1.57%) Web Services
3 24 (1.34%) .NET
4 21 (1.18%) HTML
5 18 (1.01%) LDAP
5 18 (1.01%) REST
6 14 (0.78%) ARM Templates
7 12 (0.67%) Jinja
8 9 (0.50%) AngularJS
8 9 (0.50%) SailPoint
9 8 (0.45%) Kafka
10 6 (0.34%) ActiveMQ
10 6 (0.34%) jQuery
11 5 (0.28%) .NET Framework
11 5 (0.28%) Microsoft Graph
11 5 (0.28%) Software Packaging
12 4 (0.22%) 802.1X
12 4 (0.22%) Elastic Stack
12 4 (0.22%) Lightning Web Components
Miscellaneous
1 110 (6.16%) Management Information System
2 83 (4.65%) Data Centre
3 77 (4.31%) CMDB
4 56 (3.14%) Driving Licence
5 54 (3.02%) Self-Motivation
6 46 (2.58%) Video Conferencing
7 43 (2.41%) PKI
7 43 (2.41%) Private Cloud
8 21 (1.18%) Blackberry
8 21 (1.18%) Hedge funds
9 19 (1.06%) Security Operations Centre
10 18 (1.01%) CSOC
10 18 (1.01%) NHS
10 18 (1.01%) Public Cloud
10 18 (1.01%) Virtual Team
11 17 (0.95%) Clustering
11 17 (0.95%) Product Ownership
12 16 (0.90%) Analytical Mindset
12 16 (0.90%) iPhone
13 15 (0.84%) Data Protection Act
Operating Systems
1 512 (28.67%) Windows
2 195 (10.92%) Windows 10
3 177 (9.91%) Linux
4 156 (8.73%) Windows Server
5 72 (4.03%) Windows Server 2016
6 68 (3.81%) Windows Server 2019
7 63 (3.53%) Windows 7
8 62 (3.47%) Unix
9 56 (3.14%) Windows Server 2012
10 30 (1.68%) Ubuntu
11 27 (1.51%) Mac OS
12 23 (1.29%) Android
13 21 (1.18%) Windows NT
14 20 (1.12%) Debian
15 19 (1.06%) Apple iOS
16 13 (0.73%) Red Hat Enterprise Linux
17 12 (0.67%) Solaris
17 12 (0.67%) Windows XP
18 10 (0.56%) Windows Server 2008
19 8 (0.45%) Mac OS X
Processes & Methodologies
1 539 (30.18%) Service Management
2 392 (21.95%) ITSM
3 367 (20.55%) Problem-Solving
4 356 (19.93%) Customer Service
5 313 (17.53%) Agile
6 245 (13.72%) Change Management
7 239 (13.38%) Service Delivery
8 218 (12.21%) Incident Management
9 188 (10.53%) Problem Management
10 169 (9.46%) Project Management
11 168 (9.41%) Continuous Improvement
12 147 (8.23%) DevOps
13 133 (7.45%) Stakeholder Management
14 107 (5.99%) Project Delivery
15 106 (5.94%) Configuration Management
16 105 (5.88%) Customer Requirements
17 104 (5.82%) Service Design
18 101 (5.66%) Disaster Recovery
19 98 (5.49%) Infrastructure Engineering
20 93 (5.21%) Asset Management
Programming Languages
1 160 (8.96%) PowerShell
2 98 (5.49%) SQL
3 87 (4.87%) Python
4 38 (2.13%) C#
5 33 (1.85%) Perl
6 32 (1.79%) JavaScript
7 20 (1.12%) Java
8 19 (1.06%) VBScript
9 17 (0.95%) Bash
9 17 (0.95%) Shell Script
9 17 (0.95%) VB
10 14 (0.78%) Bicep
11 12 (0.67%) Tcl
12 8 (0.45%) C++
13 7 (0.39%) VB.NET
14 5 (0.28%) VBA
15 4 (0.22%) ABAP
15 4 (0.22%) Apex Code
15 4 (0.22%) Go
15 4 (0.22%) T-SQL
Qualifications
1 599 (33.54%) Security Cleared
2 394 (22.06%) SC Cleared
3 294 (16.46%) Degree
4 264 (14.78%) DV Cleared
5 155 (8.68%) ITIL Certification
6 108 (6.05%) Cisco Certification
7 100 (5.60%) Microsoft Certification
8 84 (4.70%) CCNA
9 73 (4.09%) ITIL Foundation Certificate
10 51 (2.86%) CCNP
11 49 (2.74%) A+ Certification
11 49 (2.74%) MCP
12 44 (2.46%) Computer Science Degree
12 44 (2.46%) MCSA
13 33 (1.85%) BPSS Clearance
14 31 (1.74%) MCSE
15 22 (1.23%) Azure Certification
16 20 (1.12%) TOGAF Certification
17 18 (1.01%) AWS Certification
18 15 (0.84%) HND
Quality Assurance & Compliance
1 143 (8.01%) SLA
2 69 (3.86%) QA
3 38 (2.13%) ISO/IEC 27001
4 36 (2.02%) Government Security Classifications
5 33 (1.85%) ISO/IEC 20000
6 29 (1.62%) GDPR
7 23 (1.29%) COBIT
8 17 (0.95%) Data Quality
8 17 (0.95%) NCSC
8 17 (0.95%) NIST
9 11 (0.62%) PCI DSS
10 10 (0.56%) Cyber Essentials
11 9 (0.50%) ISO 9000
12 8 (0.45%) ISO 9001
13 6 (0.34%) PMO
14 4 (0.22%) Accessibility
14 4 (0.22%) GRC
15 2 (0.11%) ISO 22301
16 1 (0.056%) Disclosure Scotland
16 1 (0.056%) P3O
System Software
1 303 (16.97%) Active Directory
2 110 (6.16%) VMware Infrastructure
3 55 (3.08%) Firmware
4 30 (1.68%) Hyper-V
5 29 (1.62%) Virtual Desktop
6 26 (1.46%) Virtual Machines
7 24 (1.34%) VMware ESXi
8 22 (1.23%) Virtual Servers
9 20 (1.12%) VMware NSX
10 19 (1.06%) vSphere
11 7 (0.39%) VMware Workstation
12 6 (0.34%) Docker
13 5 (0.28%) Microsoft Virtual Server
14 4 (0.22%) Samba
14 4 (0.22%) Veritas Cluster Server
14 4 (0.22%) XenApp
15 3 (0.17%) XenDesktop
16 2 (0.11%) KVM
17 1 (0.056%) Citrix Hypervisor
17 1 (0.056%) Oracle RAC
Systems Management
1 161 (9.01%) SCCM
2 96 (5.38%) Microsoft Intune
3 78 (4.37%) Ansible
4 66 (3.70%) SCOM
5 62 (3.47%) WSUS
6 24 (1.34%) Terraform
7 23 (1.29%) NetBackup
7 23 (1.29%) Puppet
8 22 (1.23%) Kubernetes
8 22 (1.23%) Single Sign-On
8 22 (1.23%) vCenter Server
9 21 (1.18%) Sysprep
10 20 (1.12%) Active Directory Federation Services
11 19 (1.06%) EMC NetWorker
12 11 (0.62%) AirWatch
12 11 (0.62%) Jamf Pro
13 8 (0.45%) Control-M
13 8 (0.45%) PingFederate
14 7 (0.39%) FortiGate
15 5 (0.28%) Red Hat Satellite
Vendors
1 551 (30.85%) Microsoft
2 347 (19.43%) ServiceNow
3 171 (9.57%) VMware
4 158 (8.85%) Cisco
5 139 (7.78%) Citrix
6 85 (4.76%) HP
7 67 (3.75%) SAP
8 53 (2.97%) Palo Alto
9 49 (2.74%) Atlassian
10 48 (2.69%) Remedy
11 46 (2.58%) Juniper
12 43 (2.41%) Oracle
13 41 (2.30%) Red Hat
14 37 (2.07%) EMC
15 33 (1.85%) IBM
16 32 (1.79%) SolarWinds
17 31 (1.74%) Dell
18 30 (1.68%) Veeam
19 28 (1.57%) Google
20 27 (1.51%) Symantec