ITIL Contracts in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 36 44 52
Rank change year-on-year +8 +8 +8
Contract jobs citing ITIL 1,784 2,478 3,496
As % of all contract jobs advertised in England 4.79% 4.88% 4.89%
As % of the Processes & Methodologies category 5.54% 5.40% 5.39%
Number of daily rates quoted 1,202 1,746 2,330
10th Percentile £205 £208 £178
25th Percentile £333 £333 £313
Median daily rate (50th Percentile) £500 £475 £450
Median % change year-on-year +5.26% +5.56% +3.45%
75th Percentile £593 £580 £575
90th Percentile £688 £688 £650
UK median daily rate £495 £470 £450
% change year-on-year +5.40% +4.36% +5.88%
Number of hourly rates quoted 155 160 228
10th Percentile £14.00 £13.41 £12.95
25th Percentile £14.16 £14.25 £13.25
Median hourly rate £17.69 £19.64 £15.88
Median % change year-on-year -9.91% +23.69% -14.19%
75th Percentile £25.00 £47.00 £21.59
90th Percentile £52.25 £65.75 £35.31
UK median hourly rate £17.69 £19.94 £16.25
% change year-on-year -11.29% +22.72% -13.33%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 32,208 45,878 64,835
As % of all contract IT jobs advertised in England 86.52% 90.28% 90.75%
Number of daily rates quoted 21,179 32,145 45,991
10th Percentile £300 £325 £330
25th Percentile £413 £445 £425
Median daily rate (50th Percentile) £525 £550 £535
Median % change year-on-year -4.55% +2.80% +9.41%
75th Percentile £650 £675 £650
90th Percentile £750 £768 £744
UK median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 2,233 1,631 1,786
10th Percentile £12.86 £11.00 £12.50
25th Percentile £15.95 £16.74 £15.25
Median hourly rate £35.00 £38.35 £24.00
Median % change year-on-year -8.74% +59.79% -
75th Percentile £59.44 £65.00 £49.23
90th Percentile £72.50 £75.00 £63.19
UK median hourly rate £35.00 £37.50 £25.00
% change year-on-year -6.67% +50.00% -

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing ITIL in England.

Daily rate trend for ITIL in England

ITIL
Daily Rate Histogram in England

Daily rate distribution for jobs citing ITIL in England over the 6 months to 24 April 2024.

Daily rate histogram for ITIL in England

ITIL
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing ITIL in England.

Hourly rate trend for ITIL in England

ITIL
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing ITIL in England over the 6 months to 24 April 2024.

Hourly rate histogram for ITIL in England

ITIL
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the England region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +13 643 £500 +1.42% 238
South East -3 324 £488 +7.14% 129
South West +13 286 £502 +0.30% 81
North of England -4 244 £475 +2.70% 172
Midlands +1 145 £450 -0.55% 98
North West -16 138 £487 +1.46% 104
West Midlands +23 119 £450 -13.88% 67
East of England -11 118 £438 +25.00% 55
Yorkshire +16 98 £475 +18.75% 42
East Midlands -34 23 £540 +54.29% 30
North East +22 20 £488 +5.41% 26
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 123 (6.89%) Microsoft Exchange
2 121 (6.78%) SharePoint
3 61 (3.42%) Confluence
4 42 (2.35%) SharePoint Server
5 20 (1.12%) Skype for Business
6 10 (0.56%) Exchange Server 2007
7 8 (0.45%) CMS
8 7 (0.39%) nginx
8 7 (0.39%) SharePoint 2010
9 5 (0.28%) Exchange Server 2010
9 5 (0.28%) Exchange Server 2013
10 4 (0.22%) IIS
10 4 (0.22%) MQSeries
11 3 (0.17%) Adobe Experience Manager
11 3 (0.17%) Drupal
11 3 (0.17%) SAS
12 2 (0.11%) IBM Notes
13 1 (0.056%) Apache
13 1 (0.056%) Tomcat
13 1 (0.056%) WebSphere Application Server
Applications
1 164 (9.19%) Microsoft Office
2 66 (3.70%) Microsoft Excel
3 28 (1.57%) Microsoft PowerPoint
4 12 (0.67%) MS Visio
5 8 (0.45%) Microsoft Project
6 5 (0.28%) Spreadsheet
7 3 (0.17%) SPSS
8 1 (0.056%) Adobe Creative Suite
Business Applications
1 36 (2.02%) Remedy ITSM
2 15 (0.84%) SAP S/4HANA
3 5 (0.28%) Aladdin
3 5 (0.28%) SimCorp Dimension
4 3 (0.17%) Sage X3
4 3 (0.17%) SAP HCM
4 3 (0.17%) SAP Oil and Gas
4 3 (0.17%) SAP PM
4 3 (0.17%) Shopify
4 3 (0.17%) Sparx Enterprise Architect
5 2 (0.11%) Dynamics CRM
5 2 (0.11%) OPENHousing
5 2 (0.11%) Remedy AR System
5 2 (0.11%) Salesforce CRM
5 2 (0.11%) SystmOne
6 1 (0.056%) ION MarketView
6 1 (0.056%) Oracle Retail
6 1 (0.056%) SAP ERP
6 1 (0.056%) SAP GRC
6 1 (0.056%) SAP Retail
Cloud Services
1 292 (16.37%) Microsoft 365
2 287 (16.09%) Azure
3 99 (5.55%) AWS
4 63 (3.53%) Power Platform
5 60 (3.36%) Entra ID
6 38 (2.13%) Azure Stack
7 27 (1.51%) OneDrive
7 27 (1.51%) SaaS
8 25 (1.40%) IaaS
8 25 (1.40%) PaaS
9 24 (1.35%) Azure Monitor
10 23 (1.29%) GCP
11 19 (1.07%) Azure DevOps
12 17 (0.95%) PowerApps
13 15 (0.84%) Azure Storage
14 13 (0.73%) OCI
14 13 (0.73%) Serverless
15 11 (0.62%) Mimecast
16 10 (0.56%) Microsoft Purview
16 10 (0.56%) Power Automate
Communications & Networking
1 172 (9.64%) Firewall
2 105 (5.89%) DNS
3 94 (5.27%) WAN
4 86 (4.82%) LAN
5 81 (4.54%) DHCP
6 74 (4.15%) SAN
7 66 (3.70%) VPN
8 64 (3.59%) BGP
9 59 (3.31%) Wi-Fi
10 47 (2.63%) TCP/IP
11 43 (2.41%) Network Security
12 37 (2.07%) Wireless
13 29 (1.63%) OSPF
14 27 (1.51%) Cisco ASA
15 25 (1.40%) Cisco ISE
15 25 (1.40%) IPsec
15 25 (1.40%) VoIP
16 24 (1.35%) Skype
17 22 (1.23%) Cisco Firepower
18 21 (1.18%) SNMP
Database & Business Intelligence
1 45 (2.52%) Power BI
2 33 (1.85%) SQL Server
3 13 (0.73%) SQL Server Reporting Services
4 12 (0.67%) Data Lake
5 11 (0.62%) Big Data
5 11 (0.62%) Sybase ASE
5 11 (0.62%) Tableau
6 10 (0.56%) MySQL
7 9 (0.50%) Relational Database
8 8 (0.45%) Metadata
9 7 (0.39%) PowerPivot
10 6 (0.34%) Crystal Reports
10 6 (0.34%) Microsoft Power View
11 5 (0.28%) Elasticsearch
12 4 (0.22%) Azure SQL Database
12 4 (0.22%) Data Warehouse
12 4 (0.22%) DB2
12 4 (0.22%) DynamoDB
12 4 (0.22%) MariaDB
12 4 (0.22%) RDBMS
Development Applications
1 90 (5.04%) JIRA
2 24 (1.35%) Rational DOORS
3 17 (0.95%) Jenkins
4 10 (0.56%) Artifactory
4 10 (0.56%) Git
5 8 (0.45%) Subversion
6 5 (0.28%) Bitbucket
6 5 (0.28%) Visual Studio
7 4 (0.22%) Selenium
8 3 (0.17%) Maven
8 3 (0.17%) Oracle Forms
9 2 (0.11%) GitLab
9 2 (0.11%) MSI
9 2 (0.11%) Sonatype Nexus
10 1 (0.056%) Axure RP
10 1 (0.056%) Hudson
10 1 (0.056%) IBM UrbanCode
10 1 (0.056%) Team Foundation Server
10 1 (0.056%) Zephyr
General
1 636 (35.65%) Social Skills
2 289 (16.20%) Finance
3 209 (11.72%) Analytical Skills
4 197 (11.04%) Public Sector
5 115 (6.45%) Telecoms
6 87 (4.88%) Organisational Skills
7 76 (4.26%) Banking
8 60 (3.36%) Presentation Skills
9 50 (2.80%) Legal
9 50 (2.80%) Manufacturing
10 49 (2.75%) Marketing
11 46 (2.58%) Retail
12 32 (1.79%) Influencing Skills
13 29 (1.63%) Documentation Skills
14 27 (1.51%) Electronics
15 24 (1.35%) Law
16 17 (0.95%) Police
17 16 (0.90%) Financial Institution
18 15 (0.84%) Front Office
19 14 (0.78%) Inclusion and Diversity
Job Titles
1 358 (20.07%) Analyst
2 190 (10.65%) Architect
3 175 (9.81%) Service Analyst
4 149 (8.35%) Senior
5 134 (7.51%) Service Desk Analyst
6 120 (6.73%) Service Manager
7 119 (6.67%) Support Engineer
8 87 (4.88%) Developer
9 78 (4.37%) Lead
10 67 (3.76%) Infrastructure Engineer
11 63 (3.53%) Desktop Support
11 63 (3.53%) Support Analyst
12 60 (3.36%) Network Engineer
13 57 (3.20%) IT Support
14 51 (2.86%) Solutions Architect
15 50 (2.80%) Consultant
15 50 (2.80%) IT Manager
16 48 (2.69%) ITIL Manager
16 48 (2.69%) Technical Support
17 46 (2.58%) Transition Manager
Libraries, Frameworks & Software Standards
1 29 (1.63%) Middleware
2 28 (1.57%) CSS
2 28 (1.57%) Web Services
3 24 (1.35%) .NET
4 20 (1.12%) HTML
5 18 (1.01%) LDAP
5 18 (1.01%) REST
6 14 (0.78%) ARM Templates
7 12 (0.67%) Jinja
8 9 (0.50%) AngularJS
8 9 (0.50%) SailPoint
9 8 (0.45%) Kafka
10 7 (0.39%) Software Packaging
11 6 (0.34%) ActiveMQ
11 6 (0.34%) jQuery
12 5 (0.28%) .NET Framework
13 4 (0.22%) 802.1X
13 4 (0.22%) Elastic Stack
13 4 (0.22%) J2EE
13 4 (0.22%) Visualforce
Miscellaneous
1 110 (6.17%) Management Information System
2 87 (4.88%) Data Centre
3 76 (4.26%) CMDB
4 57 (3.20%) Self-Motivation
5 55 (3.08%) Driving Licence
6 45 (2.52%) PKI
6 45 (2.52%) Video Conferencing
7 42 (2.35%) Private Cloud
8 24 (1.35%) Virtual Team
9 20 (1.12%) Hedge funds
10 19 (1.07%) Blackberry
10 19 (1.07%) Public Cloud
10 19 (1.07%) Security Operations Centre
11 18 (1.01%) CSOC
11 18 (1.01%) NHS
12 17 (0.95%) iPhone
13 16 (0.90%) Clustering
13 16 (0.90%) Data Protection Act
13 16 (0.90%) Product Ownership
14 15 (0.84%) Replication
Operating Systems
1 511 (28.64%) Windows
2 193 (10.82%) Windows 10
3 176 (9.87%) Linux
4 157 (8.80%) Windows Server
5 71 (3.98%) Windows Server 2016
6 68 (3.81%) Windows Server 2019
7 64 (3.59%) Unix
8 61 (3.42%) Windows 7
9 55 (3.08%) Windows Server 2012
10 30 (1.68%) Ubuntu
11 24 (1.35%) Mac OS
12 21 (1.18%) Android
12 21 (1.18%) Windows NT
13 20 (1.12%) Debian
14 19 (1.07%) Apple iOS
15 13 (0.73%) Red Hat Enterprise Linux
15 13 (0.73%) Solaris
16 12 (0.67%) Windows XP
17 9 (0.50%) Windows Server 2008
18 7 (0.39%) Mac OS X
Processes & Methodologies
1 537 (30.10%) Service Management
2 387 (21.69%) ITSM
3 371 (20.80%) Problem-Solving
4 354 (19.84%) Customer Service
5 309 (17.32%) Agile
6 243 (13.62%) Change Management
7 236 (13.23%) Service Delivery
8 216 (12.11%) Incident Management
9 190 (10.65%) Problem Management
10 168 (9.42%) Project Management
11 166 (9.30%) Continuous Improvement
12 144 (8.07%) DevOps
13 133 (7.46%) Stakeholder Management
14 105 (5.89%) Configuration Management
14 105 (5.89%) Project Delivery
15 104 (5.83%) Customer Requirements
16 102 (5.72%) Disaster Recovery
16 102 (5.72%) Service Design
17 97 (5.44%) Infrastructure Engineering
18 93 (5.21%) Asset Management
Programming Languages
1 160 (8.97%) PowerShell
2 97 (5.44%) SQL
3 85 (4.76%) Python
4 38 (2.13%) C#
5 32 (1.79%) JavaScript
5 32 (1.79%) Perl
6 19 (1.07%) Java
6 19 (1.07%) VBScript
7 17 (0.95%) VB
8 16 (0.90%) Bash
8 16 (0.90%) Shell Script
9 14 (0.78%) Bicep
10 12 (0.67%) Tcl
11 8 (0.45%) C++
12 7 (0.39%) VB.NET
13 5 (0.28%) VBA
14 4 (0.22%) ABAP
14 4 (0.22%) Apex Code
14 4 (0.22%) Go
14 4 (0.22%) T-SQL
Qualifications
1 598 (33.52%) Security Cleared
2 395 (22.14%) SC Cleared
3 292 (16.37%) Degree
4 261 (14.63%) DV Cleared
5 154 (8.63%) ITIL Certification
6 107 (6.00%) Cisco Certification
7 102 (5.72%) Microsoft Certification
8 83 (4.65%) CCNA
9 73 (4.09%) ITIL Foundation Certificate
10 51 (2.86%) A+ Certification
10 51 (2.86%) CCNP
11 50 (2.80%) MCP
12 45 (2.52%) Computer Science Degree
13 44 (2.47%) MCSA
14 34 (1.91%) BPSS Clearance
15 32 (1.79%) MCSE
16 21 (1.18%) Azure Certification
17 20 (1.12%) TOGAF Certification
18 17 (0.95%) AWS Certification
19 15 (0.84%) HND
Quality Assurance & Compliance
1 145 (8.13%) SLA
2 68 (3.81%) QA
3 37 (2.07%) ISO/IEC 27001
4 36 (2.02%) Government Security Classifications
5 33 (1.85%) ISO/IEC 20000
6 31 (1.74%) GDPR
7 25 (1.40%) COBIT
8 21 (1.18%) NIST
9 17 (0.95%) NCSC
10 15 (0.84%) Data Quality
11 11 (0.62%) Cyber Essentials
11 11 (0.62%) PCI DSS
12 9 (0.50%) ISO 9000
13 8 (0.45%) ISO 9001
14 6 (0.34%) PMO
15 4 (0.22%) Accessibility
15 4 (0.22%) GRC
16 3 (0.17%) ISO 22301
17 1 (0.056%) Disclosure Scotland
17 1 (0.056%) HMG Security Policy Framework
System Software
1 308 (17.26%) Active Directory
2 113 (6.33%) VMware Infrastructure
3 54 (3.03%) Firmware
4 33 (1.85%) Hyper-V
5 29 (1.63%) Virtual Desktop
6 26 (1.46%) Virtual Machines
7 25 (1.40%) VMware ESXi
8 22 (1.23%) Virtual Servers
9 20 (1.12%) VMware NSX
10 19 (1.07%) vSphere
11 7 (0.39%) VMware Workstation
12 5 (0.28%) Docker
12 5 (0.28%) Microsoft Virtual Server
13 4 (0.22%) Samba
13 4 (0.22%) Veritas Cluster Server
13 4 (0.22%) XenApp
14 3 (0.17%) Microsoft App-V
14 3 (0.17%) XenDesktop
15 2 (0.11%) BitLocker
16 1 (0.056%) KVM
Systems Management
1 166 (9.30%) SCCM
2 100 (5.61%) Microsoft Intune
3 77 (4.32%) Ansible
4 69 (3.87%) SCOM
5 62 (3.48%) WSUS
6 25 (1.40%) NetBackup
7 23 (1.29%) Kubernetes
8 22 (1.23%) Active Directory Federation Services
8 22 (1.23%) Puppet
8 22 (1.23%) Single Sign-On
8 22 (1.23%) Terraform
8 22 (1.23%) vCenter Server
9 21 (1.18%) Sysprep
10 19 (1.07%) EMC NetWorker
11 12 (0.67%) Jamf Pro
12 10 (0.56%) AirWatch
13 8 (0.45%) Control-M
13 8 (0.45%) PingFederate
14 7 (0.39%) FortiGate
15 6 (0.34%) Red Hat Satellite
Vendors
1 553 (31.00%) Microsoft
2 343 (19.23%) ServiceNow
3 175 (9.81%) VMware
4 159 (8.91%) Cisco
5 139 (7.79%) Citrix
6 85 (4.76%) HP
7 66 (3.70%) SAP
8 53 (2.97%) Palo Alto
9 49 (2.75%) Atlassian
10 47 (2.63%) Juniper
10 47 (2.63%) Remedy
11 44 (2.47%) Oracle
12 42 (2.35%) Red Hat
13 39 (2.19%) EMC
14 35 (1.96%) Dell
15 34 (1.91%) IBM
15 34 (1.91%) SolarWinds
16 30 (1.68%) Veeam
17 28 (1.57%) Google
18 27 (1.51%) Symantec