The table below looks at the statistics for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 537 535 535
Rank change year-on-year
-2 0
Contract jobs requiring a Service Desk Engineer 35 18 45
As % of all contract IT jobs located in England 0.068% 0.037% 0.084%
As % of the Job Titles category 0.075% 0.040% 0.090%
Number of daily rates quoted 10 5 13
Average daily rate
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of your Daily Rate
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£150 £150 £137
Average daily rate % change year-on-year
- +9.48%
90% offered a daily rate of more than £109 £115 £110
10% offered a daily rate of more than £171 £158 £199
UK excluding London average daily rate £150 £150 £137
% change year-on-year
- +9.48%
Number of hourly rates quoted 14 5 13
Average hourly rate £14.00 £16.00 £13.75
Average hourly rate % change year-on-year
-12.50% +16.36%
90% offered a hourly rate of more than £12.50 £11.20 £10.70
10% offered a hourly rate of more than £17.00 £17.00 £24.00
UK excluding London average hourly rate £15.07 £16.50 £14.38
% change year-on-year
-8.66% +14.78%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46778 44742 49913
As % of all contract IT jobs located in England 91.00% 92.82% 92.94%
Number of daily rates quoted 29097 27301 28553
Average daily rate £400 £400 £392
Average daily rate % change year-on-year
- +2.17%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 1872 1954 2464
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £10.50 £11.00 £11.34
10% offered a hourly rate of more than £39.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 12 £170 - 8
South East +2 12 £150 - 8
East Midlands +10 4 - -
South West - 4 £125 - 2
West Midlands -20 1 £110 -32.72% 1
East of England -20 1 - -
North West - - - -
Yorkshire - - - -
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 17 September 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 59 (71.95%) Windows
2 36 (43.90%) Active Directory
3 35 (42.68%) Microsoft
4 33 (40.24%) Windows 7
5 30 (36.59%) MS Office
6 29 (35.37%) Citrix
7 25 (30.49%) Blackberry
8 19 (23.17%) ITIL
8 19 (23.17%) Windows XP
9 18 (21.95%) MS Exchange
10 13 (15.85%) Terminal Services
10 13 (15.85%) MS Excel
10 13 (15.85%) Cisco
10 13 (15.85%) VMware
10 13 (15.85%) Windows Server 2008
10 13 (15.85%) Exchange Server 2010
11 12 (14.63%) VMware Infrastructure
11 12 (14.63%) Finance
12 11 (13.41%) Windows Server 2003
12 11 (13.41%) SLA
13 9 (10.98%) Windows 8
14 8 (9.76%) Lotus
14 8 (9.76%) IBM Notes
15 6 (7.32%) Banking
15 6 (7.32%) Incident Management
15 6 (7.32%) Degree
15 6 (7.32%) Windows Vista
15 6 (7.32%) Eikon
15 6 (7.32%) Blackberry Enterprise Server
15 6 (7.32%) Reuters

Service Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 17 September 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (21.95%) MS Exchange
2 13 (15.85%) Exchange Server 2010
3 8 (9.76%) IBM Notes
4 6 (7.32%) Blackberry Enterprise Server
5 5 (6.10%) Exchange Server 2003
6 3 (3.66%) Exchange Server 2007
7 1 (1.22%) SharePoint
7 1 (1.22%) IIS
7 1 (1.22%) CMS
7 1 (1.22%) Exchange Server 2013
7 1 (1.22%) Lync
Applications
1 30 (36.59%) MS Office
2 13 (15.85%) MS Excel
3 1 (1.22%) MS Project
3 1 (1.22%) MS Visio
3 1 (1.22%) Acrobat
3 1 (1.22%) MS PowerPoint
Business Applications
1 6 (7.32%) Eikon
Cloud Services
1 1 (1.22%) Office 365
Communications & Networking
1 6 (7.32%) LAN
2 5 (6.10%) SAN
2 5 (6.10%) WAN
2 5 (6.10%) Firewall
3 4 (4.88%) IP Telephony
3 4 (4.88%) VoIP
3 4 (4.88%) TCP/IP
3 4 (4.88%) VPN
3 4 (4.88%) DNS
4 3 (3.66%) DHCP
4 3 (3.66%) Internet
5 1 (1.22%) SSL
5 1 (1.22%) Intranet
5 1 (1.22%) Wi-Fi
General
1 12 (14.63%) Finance
2 6 (7.32%) Banking
3 4 (4.88%) French Language
4 3 (3.66%) Telecoms
5 1 (1.22%) Legal
Miscellaneous
1 25 (30.49%) Blackberry
2 5 (6.10%) iPhone
3 3 (3.66%) Thin Client
3 3 (3.66%) Mobile Computing
3 3 (3.66%) Fat Client
4 2 (2.44%) Analytical Skills
5 1 (1.22%) Social Media
5 1 (1.22%) PDA
5 1 (1.22%) Computer Science
Operating Systems
1 59 (71.95%) Windows
2 33 (40.24%) Windows 7
3 19 (23.17%) Windows XP
4 13 (15.85%) Windows Server 2008
5 11 (13.41%) Windows Server 2003
6 9 (10.98%) Windows 8
7 6 (7.32%) Windows Vista
8 4 (4.88%) Windows Server 2012
9 3 (3.66%) Windows 2000
10 2 (2.44%) Android
Processes & Methodologies
1 19 (23.17%) ITIL
2 6 (7.32%) Incident Management
3 5 (6.10%) CRM
3 5 (6.10%) Service Management
4 4 (4.88%) Service Delivery
5 2 (2.44%) Kalman Filter
5 2 (2.44%) Stakeholder Management
5 2 (2.44%) Change Management
5 2 (2.44%) Configuration Management
5 2 (2.44%) Project Management
6 1 (1.22%) eTOM
Qualifications
1 6 (7.32%) Degree
2 5 (6.10%) Cisco Certification
2 5 (6.10%) Microsoft Certification
2 5 (6.10%) CCNA
3 1 (1.22%) MCP
3 1 (1.22%) Security Cleared
3 1 (1.22%) MCITP
Quality Assurance & Compliance
1 11 (13.41%) SLA
System Software
1 36 (43.90%) Active Directory
2 13 (15.85%) Terminal Services
3 12 (14.63%) VMware Infrastructure
4 2 (2.44%) XenApp
5 1 (1.22%) Terminal Server
5 1 (1.22%) vSphere
5 1 (1.22%) BlackBerry Internet Service
Systems Management
1 5 (6.10%) Backup Exec
2 4 (4.88%) Norton AntiVirus
3 1 (1.22%) Tivoli
3 1 (1.22%) SCCM
Vendors
1 35 (42.68%) Microsoft
2 29 (35.37%) Citrix
3 13 (15.85%) Cisco
3 13 (15.85%) VMware
4 8 (9.76%) Lotus
5 6 (7.32%) Reuters
5 6 (7.32%) Bloomberg
5 6 (7.32%) Fidessa
6 4 (4.88%) Veeam
6 4 (4.88%) Symantec
6 4 (4.88%) Remedy
7 2 (2.44%) Apple
7 2 (2.44%) CA
7 2 (2.44%) HP
8 1 (1.22%) Dell
8 1 (1.22%) Novell
8 1 (1.22%) Adobe
8 1 (1.22%) Sun
8 1 (1.22%) SolarWinds
8 1 (1.22%) Kaseya
Bristol, Avon
Experis Ltd
Rate: £100.00 - £101.00 per day
Posted: 5 days ago
City of London
Capita - ITPS
Posted: 7 days ago
London
Computer Futures
Rate: competitive
Posted: 13 days ago
Buckinghamshire
Computer Futures
Rate: competitive
Posted: 22 days ago