The table below looks at the statistics for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 506 540 527
Rank change year-on-year
+34 -13
Contract jobs requiring a Service Desk Engineer 74 40 44
As % of all contract IT jobs located in England 0.16% 0.087% 0.099%
As % of the Job Titles category 0.17% 0.092% 0.11%
Number of daily rates quoted 17 11 19
Average daily rate £120 £150 £140
Average daily rate % change year-on-year
-20.00% +7.14%
90% offered a daily rate of more than £106 £105 £103
10% offered a daily rate of more than £160 £160 £215
UK excluding London average daily rate £120 £105 £140
% change year-on-year
+14.28% -25.00%
Number of hourly rates quoted 20 15 13
Average hourly rate £12.50 £12.50 £14.90
Average hourly rate % change year-on-year
- -16.10%
90% offered a hourly rate of more than £10.00 £11.50 £10.70
10% offered a hourly rate of more than £17.75 £17.50 £104.88
UK excluding London average hourly rate £13.50 £12.00 £14.50
% change year-on-year
+12.50% -17.24%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44601 43533 41830
As % of all contract IT jobs located in England 94.51% 94.45% 94.35%
Number of daily rates quoted 29104 27575 25284
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1612 1743 1871
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £10.77 £11.25
10% offered a hourly rate of more than £49.05 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 5 February 2016.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 5 February 2016.

Service Desk Engineer Hourly Rate Histogram in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +14 25 £150 +42.85% 4
London +5 23 £120 -20.00% 4
South West +13 12 £120 - 4
East of England +3 7 £120 - 1
North East -22 3 - -
Yorkshire - 2 - - 2
West Midlands -14 1 - - 3
North West -18 1 - - 3
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 95 (63.76%) Windows
2 70 (46.98%) Active Directory
3 63 (42.28%) ITIL
4 61 (40.94%) Microsoft
5 58 (38.93%) Windows 7
6 40 (26.85%) Windows XP
6 40 (26.85%) Service Management
7 36 (24.16%) MS Office
8 34 (22.82%) Incident Management
9 30 (20.13%) CMS
10 29 (19.46%) Ticket Management
11 28 (18.79%) CRM
12 27 (18.12%) eTOM
12 27 (18.12%) Windows Server
13 25 (16.78%) Blackberry
14 23 (15.44%) Huawei
14 23 (15.44%) Telecoms
15 22 (14.77%) MS Exchange
16 21 (14.09%) Citrix
16 21 (14.09%) Windows Server 2003
17 20 (13.42%) Finance
18 19 (12.75%) Bloomberg
19 18 (12.08%) Lotus
19 18 (12.08%) IBM Notes
20 17 (11.41%) SLA
20 17 (11.41%) Reuters
20 17 (11.41%) Eikon
20 17 (11.41%) iPhone
21 16 (10.74%) Retail
22 15 (10.07%) Banking

Service Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (20.13%) CMS
2 22 (14.77%) MS Exchange
3 18 (12.08%) IBM Notes
4 12 (8.05%) Exchange Server 2010
5 10 (6.71%) Exchange Server 2007
6 3 (2.01%) Blackberry Enterprise Server
6 3 (2.01%) Lync
6 3 (2.01%) SharePoint
7 1 (0.67%) SharePoint 2010
Applications
1 36 (24.16%) MS Office
2 13 (8.72%) MS Excel
3 9 (6.04%) MS Visio
4 1 (0.67%) Adobe Creative Suite
4 1 (0.67%) MS PowerPoint
Business Applications
1 17 (11.41%) Eikon
2 1 (0.67%) Dynamics CRM
2 1 (0.67%) SAP Oil and Gas
Cloud Services
1 3 (2.01%) Office 365
2 2 (1.34%) Google Apps
2 2 (1.34%) Mimecast
Communications & Networking
1 11 (7.38%) Firewall
2 7 (4.70%) TCP/IP
3 6 (4.03%) VoIP
4 5 (3.36%) LAN
4 5 (3.36%) WAN
5 4 (2.68%) DNS
5 4 (2.68%) Internet
6 3 (2.01%) DHCP
6 3 (2.01%) Remote Desktop
6 3 (2.01%) Wireless
7 2 (1.34%) VPN
7 2 (1.34%) WebEx
7 2 (1.34%) Wi-Fi
8 1 (0.67%) Broadband
8 1 (0.67%) PBX
8 1 (0.67%) SMTP
General
1 23 (15.44%) Telecoms
2 20 (13.42%) Finance
3 16 (10.74%) Retail
4 15 (10.07%) Banking
5 14 (9.40%) Retail Banking
6 3 (2.01%) Manufacturing
7 2 (1.34%) Aerospace
8 1 (0.67%) Electronics
8 1 (0.67%) Marketing
Miscellaneous
1 25 (16.78%) Blackberry
2 17 (11.41%) iPhone
3 14 (9.40%) iPad
4 10 (6.71%) Analytical Skills
5 5 (3.36%) Driving Licence
5 5 (3.36%) Video Conferencing
6 4 (2.68%) Data Centre
7 2 (1.34%) NHS
8 1 (0.67%) EPoS
Operating Systems
1 95 (63.76%) Windows
2 58 (38.93%) Windows 7
3 40 (26.85%) Windows XP
4 27 (18.12%) Windows Server
5 21 (14.09%) Windows Server 2003
6 10 (6.71%) Windows 8
6 10 (6.71%) Windows Server 2012
7 8 (5.37%) Windows Server 2008
8 6 (4.03%) Android
9 3 (2.01%) Apple iOS
10 2 (1.34%) Mac OS
10 2 (1.34%) Mac OS X
10 2 (1.34%) Windows Vista
11 1 (0.67%) Linux
11 1 (0.67%) Unix
11 1 (0.67%) Windows 10
11 1 (0.67%) Windows Phone
Processes & Methodologies
1 63 (42.28%) ITIL
2 40 (26.85%) Service Management
3 34 (22.82%) Incident Management
4 29 (19.46%) Ticket Management
5 28 (18.79%) CRM
6 27 (18.12%) eTOM
7 8 (5.37%) Configuration Management
8 6 (4.03%) Change Management
9 4 (2.68%) ITIL V3
9 4 (2.68%) Problem Management
9 4 (2.68%) Service Delivery
10 3 (2.01%) Coaching
10 3 (2.01%) ITSM
11 2 (1.34%) Change Control
11 2 (1.34%) Data Protection
11 2 (1.34%) Migration
11 2 (1.34%) Mobile Device Management
12 1 (0.67%) Application Packaging
12 1 (0.67%) Digital Marketing
12 1 (0.67%) Time Management
Programming Languages
1 1 (0.67%) SQL
Qualifications
1 15 (10.07%) Security Cleared
2 13 (8.72%) Microsoft Certification
3 10 (6.71%) MCP
3 10 (6.71%) MCSE
4 9 (6.04%) DV Cleared
5 5 (3.36%) SC Cleared
6 4 (2.68%) CCNA
6 4 (2.68%) Cisco Certification
7 3 (2.01%) CTC Cleared
8 2 (1.34%) MCDST
9 1 (0.67%) BPSS Clearance
9 1 (0.67%) CNE
9 1 (0.67%) ITIL Foundation Certificate
9 1 (0.67%) MCITP
9 1 (0.67%) MCSA
9 1 (0.67%) Novell Certification
Quality Assurance & Compliance
1 17 (11.41%) SLA
2 1 (0.67%) Disclosure Scotland
System Software
1 70 (46.98%) Active Directory
2 3 (2.01%) Hyper-V
3 2 (1.34%) VMware Infrastructure
3 2 (1.34%) XenApp
4 1 (0.67%) Terminal Services
Systems Management
1 6 (4.03%) SCCM
2 2 (1.34%) DameWare
3 1 (0.67%) NetBackup
3 1 (0.67%) SCVMM
Vendors
1 61 (40.94%) Microsoft
2 23 (15.44%) Huawei
3 21 (14.09%) Citrix
4 19 (12.75%) Bloomberg
5 18 (12.08%) Lotus
6 17 (11.41%) Reuters
7 13 (8.72%) Apple
8 10 (6.71%) HP
9 9 (6.04%) VMware
10 8 (5.37%) Cisco
11 4 (2.68%) Novell
12 3 (2.01%) Google
13 2 (1.34%) LANDesk
14 1 (0.67%) Altiris
14 1 (0.67%) BT
14 1 (0.67%) Fortinet
14 1 (0.67%) Mitel
14 1 (0.67%) Nokia Solutions and Networks
14 1 (0.67%) Symantec
14 1 (0.67%) ThinPrint
London
Complete Tech Limited
Rate: Up to £180 per day
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 4 days ago