The table below looks at the statistics for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 529 508 485
Rank change year-on-year
-21 -23
Contract jobs requiring a Service Desk Engineer 35 38 29
As % of all contract IT jobs located in England 0.073% 0.083% 0.071%
As % of the Job Titles category 0.080% 0.090% 0.077%
Number of daily rates quoted 14 16 4
Average daily rate
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£150 £141 £111
Average daily rate % change year-on-year
+6.19% +26.96%
90% offered a daily rate of more than £81 £123 £96
10% offered a daily rate of more than £195 £205 £143
UK excluding London average daily rate £105 £140 £98
% change year-on-year
-25.00% +43.58%
Number of hourly rates quoted 8 13 18
Average hourly rate £12.93 £15.33 £14.00
Average hourly rate % change year-on-year
-15.66% +9.46%
90% offered a hourly rate of more than £12.00 £9.80 £10.40
10% offered a hourly rate of more than £48.80 £104.88 £100.00
UK excluding London average hourly rate £12.00 £15.30 £14.00
% change year-on-year
-21.56% +9.28%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44005 42325 37797
As % of all contract IT jobs located in England 92.39% 92.52% 92.81%
Number of daily rates quoted 27481 25452 22049
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 1708 1839 2121
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Service Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 27 February 2015.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 27 February 2015.

Service Desk Engineer Hourly Rate Histogram in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -14 15 £155 +3.50% 9
South East -30 13 £105 -25.00% 5
North West -11 3 - - 2
East Midlands - 3 £65 -
North East - - - -
South West - - - -
West Midlands - - - -
East of England - - - -
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 52 (64.20%) Windows
2 37 (45.68%) Active Directory
3 28 (34.57%) MS Office
4 24 (29.63%) ITIL
4 24 (29.63%) Windows 7
5 21 (25.93%) Microsoft
6 19 (23.46%) Windows XP
7 15 (18.52%) Service Management
7 15 (18.52%) MS Excel
7 15 (18.52%) Citrix
8 14 (17.28%) Incident Management
9 13 (16.05%) Telecoms
10 12 (14.81%) CMS
10 12 (14.81%) Blackberry
11 11 (13.58%) CRM
11 11 (13.58%) MS Exchange
12 10 (12.35%) eTOM
13 7 (8.64%) Security Cleared
14 6 (7.41%) SC Cleared
14 6 (7.41%) Windows Server 2008
14 6 (7.41%) SLA
15 5 (6.17%) Lotus
15 5 (6.17%) Apple
15 5 (6.17%) IBM Notes
15 5 (6.17%) ITSM
15 5 (6.17%) Remedy
15 5 (6.17%) Android
16 4 (4.94%) Exchange Server 2010
16 4 (4.94%) Analytical Skills
16 4 (4.94%) Windows Server 2003

Service Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (14.81%) CMS
2 11 (13.58%) MS Exchange
3 5 (6.17%) IBM Notes
4 4 (4.94%) Exchange Server 2010
5 3 (3.70%) Blackberry Enterprise Server
5 3 (3.70%) Lync
Applications
1 28 (34.57%) MS Office
2 15 (18.52%) MS Excel
Business Applications
1 2 (2.47%) Remedy ITSM
1 2 (2.47%) Eikon
2 1 (1.23%) SAP Oil and Gas
Cloud Services
1 3 (3.70%) Google Apps
Communications & Networking
1 4 (4.94%) TCP/IP
2 3 (3.70%) VPN
2 3 (3.70%) Wi-Fi
2 3 (3.70%) Radio Access Network
3 2 (2.47%) VoIP
4 1 (1.23%) LAN
4 1 (1.23%) 2G
4 1 (1.23%) 4G
4 1 (1.23%) HTTPS
4 1 (1.23%) 3G
Database & Business Intelligence
1 1 (1.23%) Data Warehouse
General
1 13 (16.05%) Telecoms
2 3 (3.70%) Finance
3 2 (2.47%) Banking
3 2 (2.47%) Retail
4 1 (1.23%) Marketing
4 1 (1.23%) Japanese Language
4 1 (1.23%) Manufacturing
4 1 (1.23%) Back Office
4 1 (1.23%) Electronics
Libraries, Frameworks & Software Standards
1 1 (1.23%) WinForms
Miscellaneous
1 12 (14.81%) Blackberry
2 4 (4.94%) NHS
2 4 (4.94%) Analytical Skills
3 1 (1.23%) Thin Client
3 1 (1.23%) DTV
3 1 (1.23%) Management Information System
3 1 (1.23%) Smartphone
3 1 (1.23%) Fat Client
3 1 (1.23%) iPhone
3 1 (1.23%) Digital Media
Operating Systems
1 52 (64.20%) Windows
2 24 (29.63%) Windows 7
3 19 (23.46%) Windows XP
4 6 (7.41%) Windows Server 2008
5 5 (6.17%) Android
6 4 (4.94%) Windows Server 2003
7 3 (3.70%) Mac OS
7 3 (3.70%) Apple iOS
7 3 (3.70%) Windows 8
8 2 (2.47%) Linux
8 2 (2.47%) Windows 2000
9 1 (1.23%) Windows Vista
Processes & Methodologies
1 24 (29.63%) ITIL
2 15 (18.52%) Service Management
3 14 (17.28%) Incident Management
4 11 (13.58%) CRM
5 10 (12.35%) eTOM
6 5 (6.17%) ITSM
7 4 (4.94%) Service Delivery
7 4 (4.94%) Change Management
8 3 (3.70%) Problem Management
9 2 (2.47%) Coaching
9 2 (2.47%) Business Intelligence
9 2 (2.47%) Configuration Management
9 2 (2.47%) Project Management
10 1 (1.23%) Migration
10 1 (1.23%) Stakeholder Management
10 1 (1.23%) Programme Management
10 1 (1.23%) Digital Marketing
10 1 (1.23%) ITIL V3
10 1 (1.23%) Load Balancing
Qualifications
1 7 (8.64%) Security Cleared
2 6 (7.41%) SC Cleared
3 3 (3.70%) CTC Cleared
3 3 (3.70%) MCSA
3 3 (3.70%) Microsoft Certification
3 3 (3.70%) Degree
4 1 (1.23%) MCSE
4 1 (1.23%) A+ Certification
4 1 (1.23%) Network+ Certification
4 1 (1.23%) CCNP
4 1 (1.23%) CCNA
4 1 (1.23%) Cisco Certification
4 1 (1.23%) VCP4
4 1 (1.23%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (7.41%) SLA
System Software
1 37 (45.68%) Active Directory
2 3 (3.70%) Terminal Services
Systems Management
1 1 (1.23%) SCCM
Vendors
1 21 (25.93%) Microsoft
2 15 (18.52%) Citrix
3 5 (6.17%) Lotus
3 5 (6.17%) Apple
3 5 (6.17%) Remedy
4 3 (3.70%) ServiceNow
4 3 (3.70%) Google
4 3 (3.70%) Huawei
5 2 (2.47%) Reuters
5 2 (2.47%) Bloomberg
5 2 (2.47%) Fidessa
5 2 (2.47%) VMware
6 1 (1.23%) Dell KACE
6 1 (1.23%) Cramer
6 1 (1.23%) HP
6 1 (1.23%) Dell
6 1 (1.23%) Nortel
6 1 (1.23%) Ericsson
6 1 (1.23%) SAP
6 1 (1.23%) Cisco
Manchester
Computer Futures
Rate: competitive
Posted: 2 days ago
North London
Oscar Associates (UK) Ltd
Rate: £130 - £160 per day
Posted: 6 days ago