The statistics below represent IT contracts advertised across the England region that had Service Desk Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 563 571 570
Rank change year-on-year
+8 -1
Contract jobs requiring a Service Desk Engineer 65 63 47
As % of all contract IT jobs located in England 0.13% 0.12% 0.093%
As % of the Job Titles category 0.14% 0.12% 0.099%
Number of daily rates quoted 22 19 16
Median daily rate £150 £130 £150
Median daily rate % change year-on-year
+15.38% -13.33%
90% offered a daily rate of more than £92 £95 £115
10% offered a daily rate of more than £221 £175 £180
UK excluding London median daily rate £150 £113 £148
% change year-on-year
+33.33% -23.72%
Number of hourly rates quoted 7 18 19
Median hourly rate £13.00 £13.44 £14.00
Median hourly rate % change year-on-year
-3.27% -4.00%
90% offered a hourly rate of more than £12.10 £12.35 £10.60
10% offered a hourly rate of more than £14.70 £18.50 £17.40
UK excluding London median hourly rate £13.25 £15.00 £16.00
% change year-on-year
-11.66% -6.25%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47501 50509 47666
As % of all contract IT jobs located in England 94.66% 95.00% 94.66%
Number of daily rates quoted 31266 32734 29347
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1481 1902 1912
Median hourly rate £17.17 £17.12 £16.67
Median hourly rate % change year-on-year
+0.26% +2.69%
90% offered a hourly rate of more than £11.00 £11.00 £10.90
10% offered a hourly rate of more than £45.00 £42.00 £38.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Service Desk Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 31 August 2016.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West +25 14 £165 +43.47% 2
London -23 14 £118 -18.96% 6
West Midlands - 12 - - 1
South East -5 10 £225 +136.84% 10
East of England +22 7 £150 - 1
North West +20 3 £168 +24.07% 2
Yorkshire +4 2 - -
East Midlands -4 2 £110 -
North East -15 1 £175 -
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 31 August 2016, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Desk Engineer in the job title.

1 80 (62.50%) Windows
2 57 (44.53%) Active Directory
3 45 (35.16%) Windows 7
4 41 (32.03%) Microsoft
5 36 (28.13%) ITIL
6 25 (19.53%) MS Excel
7 24 (18.75%) SLA
8 22 (17.19%) Citrix
9 19 (14.84%) Windows XP
10 16 (12.50%) MS Exchange
10 16 (12.50%) MS Office
10 16 (12.50%) Service Management
10 16 (12.50%) Windows Server
11 14 (10.94%) Incident Management
12 12 (9.38%) Windows 8
13 11 (8.59%) Analytical Skills
13 11 (8.59%) Service Delivery
13 11 (8.59%) SQL
13 11 (8.59%) Cisco
13 11 (8.59%) Internet
14 10 (7.81%) Microsoft Certification
14 10 (7.81%) MCSE
14 10 (7.81%) Linux
14 10 (7.81%) Management Information System
14 10 (7.81%) Windows Server 2008
14 10 (7.81%) Huawei
15 9 (7.03%) Nokia Networks
15 9 (7.03%) Cramer
15 9 (7.03%) Blackberry
15 9 (7.03%) LAN

Service Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.50%) MS Exchange
2 9 (7.03%) IBM Notes
3 8 (6.25%) SharePoint
4 7 (5.47%) Exchange Server 2010
5 4 (3.13%) Exchange Server 2003
6 3 (2.34%) Blackberry Enterprise Server
6 3 (2.34%) SharePoint 2010
7 2 (1.56%) CMS
7 2 (1.56%) IIS
7 2 (1.56%) SharePoint 2013
7 2 (1.56%) WordPress
8 1 (0.78%) Confluence
8 1 (0.78%) Exchange Server 2013
8 1 (0.78%) Office Communications Server
8 1 (0.78%) Skype for Business
Applications
1 25 (19.53%) MS Excel
2 16 (12.50%) MS Office
3 6 (4.69%) MS PowerPoint
3 6 (4.69%) MS Visio
4 4 (3.13%) Acrobat
5 3 (2.34%) Spreadsheet
Business Applications
1 4 (3.13%) Eikon
Cloud Services
1 6 (4.69%) Google Apps
1 6 (4.69%) Office 365
2 4 (3.13%) OneDrive
3 2 (1.56%) Amazon AWS
3 2 (1.56%) IaaS
3 2 (1.56%) Microsoft Azure
4 1 (0.78%) Mimecast
Communications & Networking
1 11 (8.59%) Internet
2 9 (7.03%) LAN
3 8 (6.25%) 4G
3 8 (6.25%) TCP/IP
3 8 (6.25%) Wireless
4 7 (5.47%) WAN
5 6 (4.69%) 3G
5 6 (4.69%) LTE
5 6 (4.69%) Radio Access Network
6 5 (3.91%) 2G
6 5 (3.91%) VPN
7 3 (2.34%) DHCP
7 3 (2.34%) DNS
7 3 (2.34%) Ethernet
7 3 (2.34%) Intranet
7 3 (2.34%) Wi-Fi
8 2 (1.56%) FTP
8 2 (1.56%) MPLS
8 2 (1.56%) SAN
8 2 (1.56%) VoIP
Database & Business Intelligence
1 6 (4.69%) Data Warehouse
2 5 (3.91%) MS Access
3 2 (1.56%) Amazon RDS
Development Applications
1 1 (0.78%) JIRA
General
1 8 (6.25%) Telecoms
2 6 (4.69%) Back Office
3 5 (3.91%) Banking
4 4 (3.13%) Finance
4 4 (3.13%) Local Government
4 4 (3.13%) Retail
4 4 (3.13%) Retail Banking
5 2 (1.56%) German Language
5 2 (1.56%) Manufacturing
6 1 (0.78%) Aerospace
6 1 (0.78%) Investment Banking
Miscellaneous
1 11 (8.59%) Analytical Skills
2 10 (7.81%) Management Information System
3 9 (7.03%) Blackberry
4 6 (4.69%) NHS
5 5 (3.91%) User Experience
6 4 (3.13%) Driving Licence
6 4 (3.13%) EFT
6 4 (3.13%) iPad
6 4 (3.13%) iPhone
7 2 (1.56%) PKI
8 1 (0.78%) CMDB
8 1 (0.78%) Data Centre
8 1 (0.78%) Mathematics
Operating Systems
1 80 (62.50%) Windows
2 45 (35.16%) Windows 7
3 19 (14.84%) Windows XP
4 16 (12.50%) Windows Server
5 12 (9.38%) Windows 8
6 10 (7.81%) Linux
6 10 (7.81%) Windows Server 2008
7 7 (5.47%) Windows Server 2003
8 5 (3.91%) Apple iOS
8 5 (3.91%) Windows 2000
8 5 (3.91%) Windows Server 2012
9 4 (3.13%) Windows 10
9 4 (3.13%) Windows NT
10 3 (2.34%) Mac OS
10 3 (2.34%) Unix
11 2 (1.56%) Android
11 2 (1.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 36 (28.13%) ITIL
2 16 (12.50%) Service Management
3 14 (10.94%) Incident Management
4 11 (8.59%) Service Delivery
5 6 (4.69%) Business Intelligence
5 6 (4.69%) Data Protection
6 5 (3.91%) Change Management
6 5 (3.91%) Dashboard Development
6 5 (3.91%) Identity Access Management
6 5 (3.91%) ITSM
6 5 (3.91%) Time Management
7 4 (3.13%) Continuous Improvement
7 4 (3.13%) Fault Analysis
7 4 (3.13%) ITIL V3
7 4 (3.13%) Network Management
8 3 (2.34%) Fault Management
8 3 (2.34%) Software Licensing
8 3 (2.34%) Ticket Management
9 2 (1.56%) eTOM
9 2 (1.56%) Technical Analysis
Programming Languages
1 11 (8.59%) SQL
2 1 (0.78%) Perl
2 1 (0.78%) Python
Qualifications
1 10 (7.81%) MCSE
1 10 (7.81%) Microsoft Certification
2 7 (5.47%) CCNA
2 7 (5.47%) Cisco Certification
3 6 (4.69%) HNC
3 6 (4.69%) MCP
3 6 (4.69%) MCSA
4 5 (3.91%) Degree
4 5 (3.91%) Security Cleared
5 4 (3.13%) SC Cleared
6 3 (2.34%) ITIL Certification
7 1 (0.78%) A+ Certification
7 1 (0.78%) CCNP
7 1 (0.78%) DV Cleared
Quality Assurance & Compliance
1 24 (18.75%) SLA
2 4 (3.13%) QA
3 2 (1.56%) ISO 9001
System Software
1 57 (44.53%) Active Directory
2 6 (4.69%) Virtual Machines
3 5 (3.91%) VMware Infrastructure
4 3 (2.34%) Terminal Services
5 2 (1.56%) Hyper-V
5 2 (1.56%) Virtual Desktop
5 2 (1.56%) XenApp
6 1 (0.78%) Samba
Systems Management
1 9 (7.03%) Amdocs OSS
2 7 (5.47%) SCCM
3 5 (3.91%) DameWare
4 4 (3.13%) BMC Marimba
Vendors
1 41 (32.03%) Microsoft
2 22 (17.19%) Citrix
3 11 (8.59%) Cisco
4 10 (7.81%) Huawei
5 9 (7.03%) Cramer
5 9 (7.03%) Lotus
5 9 (7.03%) Nokia Networks
6 8 (6.25%) Ericsson
6 8 (6.25%) Nortel
6 8 (6.25%) Tellabs
7 7 (5.47%) Apple
8 6 (4.69%) Google
8 6 (4.69%) Remedy
8 6 (4.69%) Virgin Media
8 6 (4.69%) VMware
9 5 (3.91%) Arqiva
9 5 (3.91%) BT
9 5 (3.91%) NetCracker
9 5 (3.91%) Telindus
9 5 (3.91%) ZTE