The statistics below represent IT contracts advertised across the England region that had Service Desk Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 543 564 536
Rank change year-on-year
+21 -28
Contract jobs requiring a Service Desk Engineer 73 48 58
As % of all contract IT jobs located in England 0.15% 0.096% 0.12%
As % of the Job Titles category 0.16% 0.10% 0.13%
Number of daily rates quoted 25 15 20
Median daily rate £150 £120 £120
Median daily rate % change year-on-year
+25.00% -
90% offered a daily rate of more than £106 £109 £115
10% offered a daily rate of more than £215 £170 £175
UK excluding London median daily rate £150 £125 £123
% change year-on-year
+20.00% +2.04%
Number of hourly rates quoted 11 15 22
Median hourly rate £14.34 £15.00 £12.00
Median hourly rate % change year-on-year
-4.40% +25.00%
90% offered a hourly rate of more than £10.23 £12.20 £8.78
10% offered a hourly rate of more than £15.79 £17.09 £17.00
UK excluding London median hourly rate £15.00 £14.00 £11.50
% change year-on-year
+7.14% +21.73%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47023 47467 46270
As % of all contract IT jobs located in England 94.91% 94.81% 94.92%
Number of daily rates quoted 31062 30430 28861
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 1390 1810 1901
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.55 £40.00 £39.10
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Desk Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 27 June 2016.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 27 June 2016.

Service Desk Engineer Hourly Rate Histogram in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +9 26 £169 +55.17% 3
South West +12 14 £165 +43.47%
London -7 12 £140 - 2
East of England - 11 £107 - 1
West Midlands - 8 - -
North West -11 1 - - 1
North East -55 1 - -
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 June 2016, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Desk Engineer in the job title.

1 86 (58.90%) Windows
2 71 (48.63%) Active Directory
3 57 (39.04%) Microsoft
4 53 (36.30%) ITIL
5 47 (32.19%) Windows 7
6 31 (21.23%) Service Management
7 30 (20.55%) SLA
8 26 (17.81%) MS Excel
9 25 (17.12%) MS Exchange
9 25 (17.12%) Citrix
10 22 (15.07%) Windows XP
10 22 (15.07%) Windows Server
11 20 (13.70%) MS Office
12 19 (13.01%) Cisco
13 18 (12.33%) Huawei
14 17 (11.64%) Incident Management
15 16 (10.96%) Telecoms
16 14 (9.59%) Exchange Server 2010
16 14 (9.59%) SharePoint
17 13 (8.90%) VMware
17 13 (8.90%) Service Delivery
17 13 (8.90%) Windows 8
18 12 (8.22%) Amdocs OSS
18 12 (8.22%) Nokia Networks
18 12 (8.22%) Windows Server 2008
18 12 (8.22%) Cramer
18 12 (8.22%) MCSE
18 12 (8.22%) Microsoft Certification
19 11 (7.53%) Nortel
19 11 (7.53%) Ericsson

Service Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (17.12%) MS Exchange
2 14 (9.59%) Exchange Server 2010
2 14 (9.59%) SharePoint
3 9 (6.16%) CMS
3 9 (6.16%) IBM Notes
4 6 (4.11%) Exchange Server 2003
5 5 (3.42%) Blackberry Enterprise Server
5 5 (3.42%) Exchange Server 2007
5 5 (3.42%) SharePoint 2010
6 4 (2.74%) WordPress
7 3 (2.05%) Skype for Business
8 2 (1.37%) IIS
8 2 (1.37%) SharePoint 2013
9 1 (0.68%) Office Communications Server
Applications
1 26 (17.81%) MS Excel
2 20 (13.70%) MS Office
3 7 (4.79%) MS PowerPoint
3 7 (4.79%) MS Visio
4 4 (2.74%) Acrobat
5 3 (2.05%) Spreadsheet
Business Applications
1 3 (2.05%) Eikon
Cloud Services
1 5 (3.42%) Google Apps
1 5 (3.42%) Office 365
2 4 (2.74%) OneDrive
3 2 (1.37%) Amazon AWS
3 2 (1.37%) IaaS
3 2 (1.37%) Microsoft Azure
4 1 (0.68%) Mimecast
Communications & Networking
1 11 (7.53%) Internet
2 10 (6.85%) 4G
2 10 (6.85%) LAN
3 8 (5.48%) Radio Access Network
3 8 (5.48%) TCP/IP
3 8 (5.48%) WAN
3 8 (5.48%) Wireless
4 7 (4.79%) 3G
4 7 (4.79%) Firewall
4 7 (4.79%) VPN
5 6 (4.11%) 2G
5 6 (4.11%) LTE
6 5 (3.42%) Intranet
7 3 (2.05%) DHCP
7 3 (2.05%) DNS
7 3 (2.05%) Ethernet
8 2 (1.37%) Cisco Nexus
8 2 (1.37%) MPLS
8 2 (1.37%) VoIP
8 2 (1.37%) Wi-Fi
Database & Business Intelligence
1 6 (4.11%) Data Warehouse
2 5 (3.42%) MS Access
3 2 (1.37%) Amazon RDS
General
1 16 (10.96%) Telecoms
2 7 (4.79%) Back Office
2 7 (4.79%) Finance
3 5 (3.42%) Banking
4 4 (2.74%) Local Government
4 4 (2.74%) Retail
5 3 (2.05%) Retail Banking
6 2 (1.37%) German Language
6 2 (1.37%) Manufacturing
7 1 (0.68%) Aerospace
7 1 (0.68%) Investment Banking
Miscellaneous
1 10 (6.85%) Management Information System
2 9 (6.16%) Blackberry
3 7 (4.79%) NHS
4 6 (4.11%) Driving Licence
5 5 (3.42%) Analytical Skills
5 5 (3.42%) User Experience
6 4 (2.74%) iPhone
7 3 (2.05%) iPad
8 2 (1.37%) PKI
9 1 (0.68%) Data Centre
9 1 (0.68%) Mathematics
9 1 (0.68%) Video Conferencing
9 1 (0.68%) Virtual Team
Operating Systems
1 86 (58.90%) Windows
2 47 (32.19%) Windows 7
3 22 (15.07%) Windows Server
3 22 (15.07%) Windows XP
4 13 (8.90%) Windows 8
5 12 (8.22%) Windows Server 2008
6 10 (6.85%) Windows Server 2012
7 9 (6.16%) Linux
7 9 (6.16%) Windows Server 2003
8 4 (2.74%) Apple iOS
8 4 (2.74%) Windows 2000
9 3 (2.05%) Windows 10
9 3 (2.05%) Windows NT
10 2 (1.37%) Android
10 2 (1.37%) Mac OS
10 2 (1.37%) Red Hat Enterprise Linux
11 1 (0.68%) Windows Phone
Processes & Methodologies
1 53 (36.30%) ITIL
2 31 (21.23%) Service Management
3 17 (11.64%) Incident Management
4 13 (8.90%) Service Delivery
5 10 (6.85%) Ticket Management
6 9 (6.16%) eTOM
7 7 (4.79%) Change Management
7 7 (4.79%) CRM
8 6 (4.11%) Business Intelligence
8 6 (4.11%) Fault Analysis
9 5 (3.42%) Dashboard Development
9 5 (3.42%) Identity Access Management
9 5 (3.42%) Time Management
10 4 (2.74%) Continuous Improvement
10 4 (2.74%) Data Protection
10 4 (2.74%) Disaster Recovery
10 4 (2.74%) Fault Management
10 4 (2.74%) ITIL V3
10 4 (2.74%) Network Management
11 3 (2.05%) ITSM
Programming Languages
1 10 (6.85%) SQL
2 1 (0.68%) Perl
2 1 (0.68%) Python
Qualifications
1 12 (8.22%) MCSE
1 12 (8.22%) Microsoft Certification
2 8 (5.48%) MCSA
3 7 (4.79%) CCNA
3 7 (4.79%) Cisco Certification
4 6 (4.11%) MCP
5 5 (3.42%) Degree
5 5 (3.42%) HNC
6 3 (2.05%) SC Cleared
6 3 (2.05%) Security Cleared
7 2 (1.37%) ITIL Certification
8 1 (0.68%) BPSS Clearance
8 1 (0.68%) CCNP
Quality Assurance & Compliance
1 30 (20.55%) SLA
2 1 (0.68%) Disclosure Scotland
2 1 (0.68%) ISO 9001
2 1 (0.68%) QA
System Software
1 71 (48.63%) Active Directory
2 7 (4.79%) VMware Infrastructure
3 5 (3.42%) Terminal Services
3 5 (3.42%) Virtual Machines
4 2 (1.37%) Virtual Desktop
5 1 (0.68%) XenApp
Systems Management
1 12 (8.22%) Amdocs OSS
2 9 (6.16%) SCCM
3 5 (3.42%) DameWare
4 4 (2.74%) BMC Marimba
Vendors
1 57 (39.04%) Microsoft
2 25 (17.12%) Citrix
3 19 (13.01%) Cisco
4 18 (12.33%) Huawei
5 13 (8.90%) VMware
6 12 (8.22%) Cramer
6 12 (8.22%) Nokia Networks
7 11 (7.53%) Ericsson
7 11 (7.53%) Nortel
8 10 (6.85%) Tellabs
9 9 (6.16%) Lotus
10 8 (5.48%) Remedy
11 6 (4.11%) Apple
12 5 (3.42%) Alcatel-Lucent
12 5 (3.42%) Bloomberg
12 5 (3.42%) BT
12 5 (3.42%) HP
12 5 (3.42%) Nokia
12 5 (3.42%) PeopleSoft
12 5 (3.42%) Siemens