The first table below looks at the demand for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 520 507 524
Rank change year-on-year
-13 +17
Contract jobs requiring a Service Desk Engineer 46 22 39
As % of all contract IT jobs located in England 0.088% 0.050% 0.070%
As % of the Job Titles category 0.095% 0.054% 0.076%
Number of daily rates quoted 24 2 8
Average daily rate £140 £138 £113
Average daily rate % change year-on-year
+1.81% +22.22%
90% offered a daily rate of more than £105 £128 £105
10% offered a daily rate of more than £204 £148 £172
UK excluding London average daily rate £140 £125 £105
% change year-on-year
+12.00% +19.04%
Number of hourly rates quoted 13 14 19
Average hourly rate £13.50 £13.25 £13.50
Average hourly rate % change year-on-year
+1.88% -1.85%
90% offered a hourly rate of more than £9.60 £10.73 £10.54
10% offered a hourly rate of more than £15.35 £16.95 £18.80
UK excluding London average hourly rate £11.75 £11.66 £12.50
% change year-on-year
+0.77% -6.72%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48348 40743 51574
As % of all contract IT jobs located in England 92.32% 92.77% 92.68%
Number of daily rates quoted 29873 23952 29018
Average daily rate £400 £400 £400
90% offered a daily rate of more than £230 £240 £240
10% offered a daily rate of more than £550 £575 £578
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 1966 2112 2464
Average hourly rate £17.50 £18.13 £19.52
Average hourly rate % change year-on-year
-3.44% -7.14%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Service Desk Engineer
UK

Service Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 16 April 2014.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -26 17 £143 -5.00% 7
South East -6 13 £145 - 4
East of England -29 7 £140 - 1
South West - 5 £140 -
East Midlands -6 2 - -
North West - 1 £120 - 1
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 16 April 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 51 (62.20%) Windows
2 36 (43.90%) Windows 7
3 31 (37.80%) MS Office
4 27 (32.93%) Microsoft
5 25 (30.49%) Blackberry
6 24 (29.27%) Active Directory
7 22 (26.83%) Citrix
8 20 (24.39%) ITIL
9 18 (21.95%) Windows XP
10 16 (19.51%) Security Cleared
11 15 (18.29%) SC Cleared
11 15 (18.29%) MS Excel
12 11 (13.41%) Finance
12 11 (13.41%) MS Exchange
13 10 (12.20%) Windows Server 2008
14 9 (10.98%) IBM Notes
14 9 (10.98%) Lotus
14 9 (10.98%) VMware
15 8 (9.76%) VPN
15 8 (9.76%) VMware Infrastructure
15 8 (9.76%) MS PowerPoint
16 6 (7.32%) Reuters
16 6 (7.32%) Bloomberg
16 6 (7.32%) Microsoft Certification
16 6 (7.32%) Fidessa
16 6 (7.32%) Exchange Server 2010
16 6 (7.32%) Eikon
16 6 (7.32%) Banking
17 5 (6.10%) Terminal Services
17 5 (6.10%) Internet

Service Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 16 April 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (13.41%) MS Exchange
2 9 (10.98%) IBM Notes
3 6 (7.32%) Exchange Server 2010
4 5 (6.10%) Blackberry Enterprise Server
5 4 (4.88%) SharePoint
5 4 (4.88%) Exchange Server 2003
6 3 (3.66%) Exchange Server 2007
7 1 (1.22%) WorkSite
7 1 (1.22%) SharePoint 2010
Applications
1 31 (37.80%) MS Office
2 15 (18.29%) MS Excel
3 8 (9.76%) MS PowerPoint
Business Applications
1 6 (7.32%) Eikon
Cloud Services
1 4 (4.88%) Office 365
Communications & Networking
1 8 (9.76%) VPN
2 5 (6.10%) Internet
3 4 (4.88%) Wireless
3 4 (4.88%) IP Telephony
4 3 (3.66%) DNS
4 3 (3.66%) Firewall
5 2 (2.44%) 3G
6 1 (1.22%) 4G
6 1 (1.22%) Radio Access Network
6 1 (1.22%) LTE
6 1 (1.22%) SSL
6 1 (1.22%) 2G
General
1 11 (13.41%) Finance
2 6 (7.32%) Banking
3 4 (4.88%) Law
3 4 (4.88%) Legal
3 4 (4.88%) French Language
4 3 (3.66%) Local Government
4 3 (3.66%) Telecoms
4 3 (3.66%) Advertising
5 1 (1.22%) Retail
5 1 (1.22%) German Language
Miscellaneous
1 25 (30.49%) Blackberry
2 4 (4.88%) iPhone
3 1 (1.22%) NHS
Operating Systems
1 51 (62.20%) Windows
2 36 (43.90%) Windows 7
3 18 (21.95%) Windows XP
4 10 (12.20%) Windows Server 2008
5 4 (4.88%) Windows 2000
6 3 (3.66%) Windows 8
6 3 (3.66%) Mac OS X
7 1 (1.22%) Windows Server 2012
7 1 (1.22%) Windows Vista
7 1 (1.22%) Windows Server 2003
Processes & Methodologies
1 20 (24.39%) ITIL
2 5 (6.10%) Service Management
3 4 (4.88%) Document Management
4 3 (3.66%) Fault Management
4 3 (3.66%) Incident Management
4 3 (3.66%) Change Management
5 2 (2.44%) Configuration Management
5 2 (2.44%) Project Management
6 1 (1.22%) Service Desk Management
6 1 (1.22%) Problem Management
6 1 (1.22%) ITSM
Qualifications
1 16 (19.51%) Security Cleared
2 15 (18.29%) SC Cleared
3 6 (7.32%) Microsoft Certification
4 4 (4.88%) MCP
5 3 (3.66%) MCDST
5 3 (3.66%) MCSE
6 2 (2.44%) ITIL Certification
7 1 (1.22%) Degree
7 1 (1.22%) BC Cleared
7 1 (1.22%) HNC
Quality Assurance & Compliance
1 5 (6.10%) SLA
System Software
1 24 (29.27%) Active Directory
2 8 (9.76%) VMware Infrastructure
3 5 (6.10%) Terminal Services
4 1 (1.22%) Terminal Server
Systems Management
1 1 (1.22%) Tivoli
Vendors
1 27 (32.93%) Microsoft
2 22 (26.83%) Citrix
3 9 (10.98%) Lotus
3 9 (10.98%) VMware
4 6 (7.32%) Reuters
4 6 (7.32%) Bloomberg
4 6 (7.32%) Fidessa
5 3 (3.66%) Cisco
5 3 (3.66%) Apple
6 2 (2.44%) HP
7 1 (1.22%) Nimsoft
7 1 (1.22%) SolarWinds
7 1 (1.22%) Juniper
7 1 (1.22%) Dell
7 1 (1.22%) Remedy
Chelmsford
Hays IT - Uk Posting account
Rate: £8.00 - £9.89 per annum
Posted: 6 days ago
Hampshire
Nicoll Curtin
Rate: £9 - £11 per hour
Posted: 9 days ago