The first table below looks at the demand for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Desk Engineer
Rank 490 514 539
Rank change year-on-year
+24 +25
Contract jobs requiring a Service Desk Engineer 23 45 32
As % of all contract IT jobs located in England 0.055% 0.084% 0.057%
As % of the Job Titles category 0.060% 0.091% 0.061%
Number of daily rates quoted 3 8 4
Average daily rate £300 £141 £180
Average daily rate % change year-on-year
+112.38% -21.52%
90% offered a daily rate of more than £204 £105 £142
10% offered a daily rate of more than £370 £177 £194
UK excluding London average daily rate £300 £105 £200
% change year-on-year
+185.71% -47.50%
Number of hourly rates quoted 10 20 19
Average hourly rate £15.00 £12.75 £12.00
Average hourly rate % change year-on-year
+17.64% +6.25%
90% offered a hourly rate of more than £10.40 £8.80 £9.85
10% offered a hourly rate of more than £18.20 £18.20 £80.00
UK excluding London average hourly rate £15.00 £12.50 £11.50
% change year-on-year
+20.00% +8.69%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
38421 49352 52077
As % of all contract IT jobs located in England 92.41% 92.53% 92.68%
Number of daily rates quoted 22588 27902 28893
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1983 2412 2765
Average hourly rate £19.00 £18.50 £20.00
Average hourly rate % change year-on-year
+2.70% -7.50%
90% offered a hourly rate of more than £11.21 £11.00 £11.00
10% offered a hourly rate of more than £41.86 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Engineer
UK

Service Desk Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer across the England region as a proportion of the total demand within the Job Titles category.

England Service Desk Engineer Jobs Demand Trend

Service Desk Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

England Service Desk Engineer Daily Rate Trend

Service Desk Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 24 May 2013.

England Service Desk Engineer Daily Rate Histogram

Service Desk Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

England Service Desk Engineer Hourly Rate Trend

Service Desk Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 24 May 2013.

England Service Desk Engineer Hourly Rate Histogram

Service Desk Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
South East +10 9 - -
East of England +19 6 £240 +128.57%
London +22 3 - -
South West +27 1 - -
Yorkshire -1 1 - -
East Midlands - 1 - -
West Midlands - 1 - -
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 33 (61.11%) Active Directory
2 28 (51.85%) Windows
3 20 (37.04%) MS Office
3 20 (37.04%) Windows XP
4 15 (27.78%) Microsoft
5 13 (24.07%) ITIL
6 11 (20.37%) Citrix
7 10 (18.52%) SLA
7 10 (18.52%) MS Exchange
7 10 (18.52%) Windows 7
8 9 (16.67%) MS Excel
9 8 (14.81%) SCCM
10 6 (11.11%) Windows Server 2008
10 6 (11.11%) HP
11 5 (9.259%) Blackberry
11 5 (9.259%) LAN
11 5 (9.259%) Windows Server 2003
11 5 (9.259%) Exchange Server 2007
12 4 (7.407%) WAN
12 4 (7.407%) TCP/IP
12 4 (7.407%) VPN
12 4 (7.407%) Telecoms
13 3 (5.556%) EPoS
13 3 (5.556%) Dell
13 3 (5.556%) Cisco
13 3 (5.556%) CCNA
13 3 (5.556%) Cisco Certification
13 3 (5.556%) Windows Vista
14 2 (3.704%) VMware Infrastructure
14 2 (3.704%) Wireless

Service Desk Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.52%) MS Exchange
2 5 (9.259%) Exchange Server 2007
3 2 (3.704%) Exchange Server 2003
3 2 (3.704%) Lotus Notes
4 1 (1.852%) Lotus Domino
4 1 (1.852%) SharePoint
4 1 (1.852%) Exchange Server 2010
Applications
1 20 (37.04%) MS Office
2 9 (16.67%) MS Excel
3 1 (1.852%) Google Apps
Communications & Networking
1 5 (9.259%) LAN
2 4 (7.407%) WAN
2 4 (7.407%) TCP/IP
2 4 (7.407%) VPN
3 2 (3.704%) Wireless
4 1 (1.852%) Wi-Fi
4 1 (1.852%) PBX
4 1 (1.852%) Broadband
4 1 (1.852%) Internet
4 1 (1.852%) 3G
General
1 4 (7.407%) Telecoms
2 2 (3.704%) Finance
3 1 (1.852%) Retail
Miscellaneous
1 5 (9.259%) Blackberry
2 3 (5.556%) EPoS
3 1 (1.852%) NHS
3 1 (1.852%) Video Conferencing
3 1 (1.852%) PDA
Operating Systems
1 28 (51.85%) Windows
2 20 (37.04%) Windows XP
3 10 (18.52%) Windows 7
4 6 (11.11%) Windows Server 2008
5 5 (9.259%) Windows Server 2003
6 3 (5.556%) Windows Vista
7 2 (3.704%) Windows 2000
8 1 (1.852%) UNIX
8 1 (1.852%) Windows 8
Processes & Methodologies
1 13 (24.07%) ITIL
2 1 (1.852%) Service Management
2 1 (1.852%) Change Management
2 1 (1.852%) ITSM
2 1 (1.852%) PRINCE2
2 1 (1.852%) Incident Management
Qualifications
1 3 (5.556%) CCNA
1 3 (5.556%) Cisco Certification
2 1 (1.852%) Microsoft Certification
2 1 (1.852%) ITIL Certification
2 1 (1.852%) SC Cleared
2 1 (1.852%) Security Cleared
Quality Assurance & Compliance
1 10 (18.52%) SLA
System Software
1 33 (61.11%) Active Directory
2 2 (3.704%) VMware Infrastructure
3 1 (1.852%) Terminal Services
3 1 (1.852%) Hyper-V
3 1 (1.852%) vSphere
Systems Management
1 8 (14.81%) SCCM
2 1 (1.852%) Nagios
2 1 (1.852%) Norton AntiVirus
2 1 (1.852%) SCOM
2 1 (1.852%) HP Data Protector
2 1 (1.852%) Cacti
Vendors
1 15 (27.78%) Microsoft
2 11 (20.37%) Citrix
3 6 (11.11%) HP
4 3 (5.556%) Dell
4 3 (5.556%) Cisco
5 2 (3.704%) Lotus
5 2 (3.704%) Toshiba
5 2 (3.704%) VMware
6 1 (1.852%) Sybase
6 1 (1.852%) Apple
6 1 (1.852%) JD Edwards
6 1 (1.852%) SAP
6 1 (1.852%) Avaya
6 1 (1.852%) CommVault
6 1 (1.852%) Symantec
6 1 (1.852%) Remedy
6 1 (1.852%) McAfee
6 1 (1.852%) Sophos
6 1 (1.852%) Polycom
6 1 (1.852%) LANDesk
London
Reporting into the Head of IT you will have previous experience as a Service Desk Engineer working with Windows 7. Previous experience in the NHS is also highly...
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Posted: 15 May 2013