The table below looks at the statistics for the Service Desk Engineer role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Engineer in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 540 531 506
Rank change year-on-year
-9 -25
Contract jobs requiring a Service Desk Engineer 47 25 42
As % of all contract IT jobs located in England 0.088% 0.053% 0.084%
As % of the Job Titles category 0.097% 0.057% 0.090%
Number of daily rates quoted 17 7 15
Average daily rate
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£150 £150 £137
Average daily rate % change year-on-year
- +9.48%
90% offered a daily rate of more than £106 £92 £115
10% offered a daily rate of more than £198 £155 £210
UK excluding London average daily rate £145 £150 £137
% change year-on-year
-3.33% +9.48%
Number of hourly rates quoted 14 11 8
Average hourly rate £16.50 £15.00 £15.00
Average hourly rate % change year-on-year
+10.00% -
90% offered a hourly rate of more than £12.50 £12.52 £10.95
10% offered a hourly rate of more than £17.50 £22.50 £30.65
UK excluding London average hourly rate £16.50 £15.50 £15.00
% change year-on-year
+6.45% +3.33%
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48374 43774 46640
As % of all contract IT jobs located in England 90.69% 92.87% 93.28%
Number of daily rates quoted 30732 27045 26834
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £230
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1989 1908 2328
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.20 £16.20 £17.50
% change year-on-year
- -7.42%

Service Desk Engineer
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Engineer in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 23 October 2014.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -14 20 £150 - 9
London +13 15 £160 +10.34% 4
South West - 7 £125 - 2
East of England -23 2 - -
West Midlands -21 1 £110 -32.72%
East Midlands - 1 - -
Yorkshire - - - - 1
Service Desk Engineer
UK

Service Desk Engineer
Top 30 Related IT Skills in England

For the 6 months to 23 October 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title.

1 55 (62.50%) Windows
2 38 (43.18%) Active Directory
3 35 (39.77%) Microsoft
4 31 (35.23%) Windows 7
5 27 (30.68%) MS Office
5 27 (30.68%) ITIL
6 21 (23.86%) Citrix
7 20 (22.73%) Blackberry
8 18 (20.45%) Windows XP
8 18 (20.45%) MS Exchange
9 15 (17.05%) MS Excel
9 15 (17.05%) Incident Management
10 14 (15.91%) SLA
11 13 (14.77%) Service Management
11 13 (14.77%) Exchange Server 2010
12 12 (13.64%) Windows Server 2008
12 12 (13.64%) Cisco
13 10 (11.36%) CRM
13 10 (11.36%) Windows Server 2003
14 9 (10.23%) Terminal Services
14 9 (10.23%) Telecoms
15 8 (9.09%) Lotus
15 8 (9.09%) IBM Notes
15 8 (9.09%) VMware
15 8 (9.09%) CMS
16 7 (7.95%) eTOM
16 7 (7.95%) VMware Infrastructure
16 7 (7.95%) Windows 8
16 7 (7.95%) Service Delivery
17 6 (6.82%) Remedy

Service Desk Engineer
Top Related IT Skills in England by Category

For the 6 months to 23 October 2014, IT contractor jobs across the England region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (20.45%) MS Exchange
2 13 (14.77%) Exchange Server 2010
3 8 (9.09%) IBM Notes
3 8 (9.09%) CMS
4 6 (6.82%) Blackberry Enterprise Server
5 5 (5.68%) Exchange Server 2003
6 3 (3.41%) Exchange Server 2007
7 1 (1.14%) Exchange Server 2013
7 1 (1.14%) Lync
7 1 (1.14%) IIS
7 1 (1.14%) SharePoint
Applications
1 27 (30.68%) MS Office
2 15 (17.05%) MS Excel
3 1 (1.14%) MS Project
3 1 (1.14%) MS Visio
3 1 (1.14%) Acrobat
Business Applications
1 4 (4.55%) Eikon
2 1 (1.14%) Remedy ITSM
Cloud Services
1 1 (1.14%) Office 365
Communications & Networking
1 6 (6.82%) LAN
2 5 (5.68%) WAN
2 5 (5.68%) SAN
2 5 (5.68%) Firewall
3 4 (4.55%) TCP/IP
3 4 (4.55%) DNS
3 4 (4.55%) VoIP
4 3 (3.41%) VPN
4 3 (3.41%) DHCP
4 3 (3.41%) Internet
5 1 (1.14%) 4G
5 1 (1.14%) Radio Access Network
5 1 (1.14%) SSL
5 1 (1.14%) Wi-Fi
5 1 (1.14%) Intranet
Database & Business Intelligence
1 1 (1.14%) Data Warehouse
General
1 9 (10.23%) Telecoms
2 4 (4.55%) Finance
2 4 (4.55%) Banking
3 1 (1.14%) Legal
3 1 (1.14%) Back Office
Miscellaneous
1 20 (22.73%) Blackberry
2 4 (4.55%) Analytical Skills
3 3 (3.41%) Fat Client
3 3 (3.41%) Mobile Computing
3 3 (3.41%) Thin Client
4 1 (1.14%) iPhone
4 1 (1.14%) Computer Science
4 1 (1.14%) PDA
4 1 (1.14%) Digital Media
4 1 (1.14%) Social Media
4 1 (1.14%) Management Information System
Operating Systems
1 55 (62.50%) Windows
2 31 (35.23%) Windows 7
3 18 (20.45%) Windows XP
4 12 (13.64%) Windows Server 2008
5 10 (11.36%) Windows Server 2003
6 7 (7.95%) Windows 8
7 6 (6.82%) Windows Vista
8 3 (3.41%) Windows Server 2012
8 3 (3.41%) Windows 2000
9 2 (2.27%) Android
10 1 (1.14%) Linux
Processes & Methodologies
1 27 (30.68%) ITIL
2 15 (17.05%) Incident Management
3 13 (14.77%) Service Management
4 10 (11.36%) CRM
5 7 (7.95%) eTOM
5 7 (7.95%) Service Delivery
6 4 (4.55%) Change Management
6 4 (4.55%) Configuration Management
6 4 (4.55%) Project Management
7 3 (3.41%) Stakeholder Management
8 2 (2.27%) Kalman Filter
9 1 (1.14%) Business Intelligence
9 1 (1.14%) ITSM
Qualifications
1 6 (6.82%) Degree
2 5 (5.68%) Cisco Certification
2 5 (5.68%) Microsoft Certification
2 5 (5.68%) CCNA
3 3 (3.41%) Security Cleared
4 2 (2.27%) SC Cleared
5 1 (1.14%) MCITP
5 1 (1.14%) MCP
Quality Assurance & Compliance
1 14 (15.91%) SLA
System Software
1 38 (43.18%) Active Directory
2 9 (10.23%) Terminal Services
3 7 (7.95%) VMware Infrastructure
4 2 (2.27%) XenApp
5 1 (1.14%) BlackBerry Internet Service
5 1 (1.14%) vSphere
Systems Management
1 5 (5.68%) Backup Exec
2 4 (4.55%) Norton AntiVirus
3 1 (1.14%) SCCM
Vendors
1 35 (39.77%) Microsoft
2 21 (23.86%) Citrix
3 12 (13.64%) Cisco
4 8 (9.09%) Lotus
4 8 (9.09%) VMware
5 6 (6.82%) Remedy
6 4 (4.55%) Apple
6 4 (4.55%) Reuters
6 4 (4.55%) Bloomberg
6 4 (4.55%) Symantec
6 4 (4.55%) Fidessa
6 4 (4.55%) Veeam
7 3 (3.41%) Huawei
7 3 (3.41%) ServiceNow
8 2 (2.27%) CA
9 1 (1.14%) Cramer
9 1 (1.14%) Google
9 1 (1.14%) Kaseya
9 1 (1.14%) Nokia Solutions and Networks
9 1 (1.14%) Ericsson
London
Computer Futures
Rate: competitive
Posted: 2 days ago
Bristol, Avon
Experis Ltd
Rate: £120 - £130 per day
Posted: 2 days ago
York
Bluefire Consulting
Rate: £14 - £15 per hour
Posted: 21 days ago