The statistics below represent IT contracts advertised across the England region that had Service Desk Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 566 567 538
Rank change year-on-year
+1 -29
Contract jobs requiring a Service Desk Engineer 65 40 54
As % of all contract IT jobs located in England 0.13% 0.078% 0.11%
As % of the Job Titles category 0.14% 0.082% 0.12%
Number of daily rates quoted 23 13 15
Median daily rate £140 £140 £120
Median daily rate % change year-on-year
- +16.66%
90% offered a daily rate of more than £93 £108 £115
10% offered a daily rate of more than £220 £160 £178
UK excluding London median daily rate £141 £115 £120
% change year-on-year
+22.82% -4.16%
Number of hourly rates quoted 9 12 24
Median hourly rate £15.00 £13.00 £12.75
Median hourly rate % change year-on-year
+15.38% +1.96%
90% offered a hourly rate of more than £11.25 £12.05 £9.45
10% offered a hourly rate of more than £18.63 £16.13 £17.00
UK excluding London median hourly rate £15.00 £13.00 £13.00
% change year-on-year
+15.38% -
Service Desk Engineer
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47342 48948 45494
As % of all contract IT jobs located in England 94.82% 94.84% 94.85%
Number of daily rates quoted 31078 31567 28107
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £249 £225
10% offered a daily rate of more than £590 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1406 1851 1890
Median hourly rate £17.45 £16.60 £16.50
Median hourly rate % change year-on-year
+5.12% +0.60%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.20
% change year-on-year
+2.10% -0.24%

Service Desk Engineer
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in England

Service Desk Engineer
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Daily Rate Trend in England

Service Desk Engineer
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 23 July 2016.

Service Desk Engineer Daily Rate Histogram in England

Service Desk Engineer
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Engineer across the England region.

Service Desk Engineer Hourly Rate Trend in England

Service Desk Engineer
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Engineer across the England region over the 3 months to 23 July 2016.

Service Desk Engineer Hourly Rate Histogram in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -2 18 £188 +74.41% 6
South West +19 15 £150 +30.43%
London -4 13 £138 -8.33% 4
East of England +27 9 £106 - 2
West Midlands - 7 - - 1
East Midlands 0 1 £110 - 1
North West -13 1 - - 1
North East - 1 - -
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 July 2016, Service Desk Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Service Desk Engineer in the job title.

1 76 (58.91%) Windows
2 65 (50.39%) Active Directory
3 50 (38.76%) Microsoft
4 45 (34.88%) Windows 7
5 43 (33.33%) ITIL
6 29 (22.48%) SLA
7 28 (21.71%) MS Excel
8 24 (18.60%) Service Management
8 24 (18.60%) Citrix
9 20 (15.50%) Windows XP
9 20 (15.50%) MS Exchange
10 18 (13.95%) Windows Server
11 16 (12.40%) Cisco
11 16 (12.40%) MS Office
12 15 (11.63%) Huawei
13 14 (10.85%) Windows 8
14 13 (10.08%) Windows Server 2008
14 13 (10.08%) Service Delivery
14 13 (10.08%) SharePoint
15 12 (9.30%) MCSE
15 12 (9.30%) Microsoft Certification
15 12 (9.30%) Telecoms
15 12 (9.30%) Cramer
15 12 (9.30%) Incident Management
15 12 (9.30%) Nokia Networks
15 12 (9.30%) Amdocs OSS
16 11 (8.53%) Management Information System
16 11 (8.53%) Ericsson
16 11 (8.53%) Nortel
16 11 (8.53%) Internet

Service Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (15.50%) MS Exchange
2 13 (10.08%) SharePoint
3 10 (7.75%) Exchange Server 2010
4 6 (4.65%) Exchange Server 2003
4 6 (4.65%) IBM Notes
5 5 (3.88%) Blackberry Enterprise Server
5 5 (3.88%) SharePoint 2010
6 4 (3.10%) CMS
6 4 (3.10%) WordPress
7 2 (1.55%) IIS
7 2 (1.55%) SharePoint 2013
7 2 (1.55%) Skype for Business
8 1 (0.78%) Confluence
8 1 (0.78%) Exchange Server 2007
8 1 (0.78%) Office Communications Server
Applications
1 28 (21.71%) MS Excel
2 16 (12.40%) MS Office
3 7 (5.43%) MS PowerPoint
3 7 (5.43%) MS Visio
4 4 (3.10%) Acrobat
5 3 (2.33%) Spreadsheet
Business Applications
1 1 (0.78%) Eikon
Cloud Services
1 5 (3.88%) Google Apps
1 5 (3.88%) Office 365
2 4 (3.10%) OneDrive
3 2 (1.55%) Amazon AWS
3 2 (1.55%) IaaS
3 2 (1.55%) Microsoft Azure
4 1 (0.78%) Mimecast
Communications & Networking
1 11 (8.53%) Internet
1 11 (8.53%) LAN
2 10 (7.75%) 4G
3 8 (6.20%) Radio Access Network
3 8 (6.20%) TCP/IP
3 8 (6.20%) WAN
3 8 (6.20%) Wireless
4 7 (5.43%) 3G
5 6 (4.65%) 2G
5 6 (4.65%) LTE
5 6 (4.65%) VPN
6 5 (3.88%) Intranet
7 3 (2.33%) DHCP
7 3 (2.33%) DNS
7 3 (2.33%) Ethernet
8 2 (1.55%) Cisco Nexus
8 2 (1.55%) MPLS
8 2 (1.55%) NAS
8 2 (1.55%) SAN
8 2 (1.55%) VoIP
Database & Business Intelligence
1 6 (4.65%) Data Warehouse
2 5 (3.88%) MS Access
3 2 (1.55%) Amazon RDS
Development Applications
1 1 (0.78%) JIRA
General
1 12 (9.30%) Telecoms
2 7 (5.43%) Back Office
3 4 (3.10%) Finance
3 4 (3.10%) Local Government
4 2 (1.55%) Banking
4 2 (1.55%) German Language
4 2 (1.55%) Manufacturing
5 1 (0.78%) Aerospace
5 1 (0.78%) Investment Banking
5 1 (0.78%) Retail
5 1 (0.78%) Retail Banking
Miscellaneous
1 11 (8.53%) Management Information System
2 8 (6.20%) Blackberry
3 7 (5.43%) NHS
4 6 (4.65%) Analytical Skills
4 6 (4.65%) Driving Licence
5 5 (3.88%) User Experience
6 2 (1.55%) iPhone
6 2 (1.55%) PKI
7 1 (0.78%) Data Centre
7 1 (0.78%) iPad
7 1 (0.78%) Mathematics
7 1 (0.78%) Virtual Team
Operating Systems
1 76 (58.91%) Windows
2 45 (34.88%) Windows 7
3 20 (15.50%) Windows XP
4 18 (13.95%) Windows Server
5 14 (10.85%) Windows 8
6 13 (10.08%) Windows Server 2008
7 11 (8.53%) Linux
8 6 (4.65%) Windows Server 2012
9 4 (3.10%) Apple iOS
9 4 (3.10%) Windows 2000
9 4 (3.10%) Windows Server 2003
10 3 (2.33%) Windows 10
10 3 (2.33%) Windows NT
11 2 (1.55%) Android
11 2 (1.55%) Mac OS
11 2 (1.55%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (33.33%) ITIL
2 24 (18.60%) Service Management
3 13 (10.08%) Service Delivery
4 12 (9.30%) Incident Management
5 6 (4.65%) Business Intelligence
5 6 (4.65%) Fault Analysis
5 6 (4.65%) Ticket Management
6 5 (3.88%) Change Management
6 5 (3.88%) Continuous Improvement
6 5 (3.88%) Dashboard Development
6 5 (3.88%) Identity Access Management
6 5 (3.88%) Time Management
7 4 (3.10%) Data Protection
7 4 (3.10%) Disaster Recovery
7 4 (3.10%) eTOM
7 4 (3.10%) Fault Management
7 4 (3.10%) ITIL V3
7 4 (3.10%) Network Management
8 3 (2.33%) ITSM
8 3 (2.33%) Software Licensing
Programming Languages
1 10 (7.75%) SQL
2 1 (0.78%) Perl
2 1 (0.78%) Python
Qualifications
1 12 (9.30%) MCSE
1 12 (9.30%) Microsoft Certification
2 8 (6.20%) MCSA
3 7 (5.43%) CCNA
3 7 (5.43%) Cisco Certification
4 6 (4.65%) MCP
5 5 (3.88%) Degree
5 5 (3.88%) HNC
6 3 (2.33%) ITIL Certification
7 2 (1.55%) SC Cleared
7 2 (1.55%) Security Cleared
8 1 (0.78%) A+ Certification
8 1 (0.78%) CCNP
Quality Assurance & Compliance
1 29 (22.48%) SLA
2 2 (1.55%) ISO 9001
3 1 (0.78%) QA
System Software
1 65 (50.39%) Active Directory
2 7 (5.43%) VMware Infrastructure
3 5 (3.88%) Terminal Services
3 5 (3.88%) Virtual Machines
4 2 (1.55%) Virtual Desktop
5 1 (0.78%) Samba
5 1 (0.78%) XenApp
Systems Management
1 12 (9.30%) Amdocs OSS
2 8 (6.20%) SCCM
3 5 (3.88%) DameWare
4 4 (3.10%) BMC Marimba
Vendors
1 50 (38.76%) Microsoft
2 24 (18.60%) Citrix
3 16 (12.40%) Cisco
4 15 (11.63%) Huawei
5 12 (9.30%) Cramer
5 12 (9.30%) Nokia Networks
6 11 (8.53%) Ericsson
6 11 (8.53%) Nortel
7 10 (7.75%) Tellabs
8 9 (6.98%) VMware
9 8 (6.20%) Remedy
10 6 (4.65%) Apple
10 6 (4.65%) Lotus
11 5 (3.88%) Alcatel-Lucent
11 5 (3.88%) BT
11 5 (3.88%) Google
11 5 (3.88%) HP
11 5 (3.88%) NetCracker
11 5 (3.88%) Nokia
11 5 (3.88%) Siemens
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