The table below looks at the statistics for Service Desk Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Management
Rank 556 550 515
Rank change year-on-year
-6 -35
Contract jobs citing Service Desk Management 33 9 19
As % of all contract IT jobs located in England 0.065% 0.019% 0.042%
As % of the Processes & Methodologies category 0.088% 0.026% 0.058%
Number of daily rates quoted 24 3 13
Average daily rate
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of your Daily Rate
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£263 £250 £450
Average daily rate % change year-on-year
+5.00% -44.44%
UK excluding London average daily rate £288 £315 £338
% change year-on-year
-8.73% -6.66%
Number of hourly rates quoted 3 1 1
Average hourly rate £10.50 £9.00 £27.50
Average hourly rate % change year-on-year
+16.66% -67.27%
UK excluding London average hourly rate £10.50 £9.00 £27.50
% change year-on-year
+16.66% -67.27%
Service Desk Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37611 35073 32579
As % of all contract IT jobs located in England 74.56% 74.26% 72.11%
Number of daily rates quoted 25023 22021 19511
Average daily rate £425 £401 £400
Average daily rate % change year-on-year
+6.11% +0.12%
90% offered a daily rate of more than £285 £270 £273
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 1045 1075 1369
Average hourly rate £24.00 £26.50 £30.00
Average hourly rate % change year-on-year
-9.43% -11.66%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £47.50 £45.00 £46.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Desk Management
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in England

Service Desk Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Management across the England region.

Service Desk Management Daily Rate Trend in England

Service Desk Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Management across the England region over the 3 months to 19 December 2014.

Service Desk Management Daily Rate Histogram in England

Service Desk Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Management across the England region.

Service Desk Management Hourly Rate Trend in England

Service Desk Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Management within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +28 17 £143 -38.04% 2
West Midlands -12 4 £338 - 1
East of England -14 4 £250 - 2
North West -7 2 £135 - 1
South East -19 2 £375 +19.04% 1
East Midlands - 2 - -
Yorkshire -9 1 £275 - 1
South West - 1 - -
Service Desk Management
UK

Service Desk Management
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT contractor jobs across the England region citing Service Desk Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management.

1 50 (71.43%) ITIL
2 17 (24.29%) Project Management
3 16 (22.86%) Microsoft
4 12 (17.14%) SLA
5 11 (15.71%) MS Office
5 11 (15.71%) MS Excel
5 11 (15.71%) Service Management
5 11 (15.71%) Service Delivery
5 11 (15.71%) Line Management
6 10 (14.29%) LANDesk
6 10 (14.29%) Problem Management
7 9 (12.86%) VMware Infrastructure
7 9 (12.86%) Analytical Skills
7 9 (12.86%) VMware
7 9 (12.86%) Firewall
7 9 (12.86%) HP
8 8 (11.43%) Oracle
8 8 (11.43%) SQL Server
8 8 (11.43%) Windows
9 7 (10.00%) Linux
9 7 (10.00%) SAN
9 7 (10.00%) SaaS
10 6 (8.57%) Root Cause Analysis
10 6 (8.57%) IBM
10 6 (8.57%) Active Directory
10 6 (8.57%) UNIX
10 6 (8.57%) Change Management
10 6 (8.57%) Finance
11 5 (7.14%) ITSM
11 5 (7.14%) SharePoint

Service Desk Management
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the England region citing Service Desk Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Desk Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.14%) SharePoint
2 3 (4.29%) IBM HTTP Server
2 3 (4.29%) WebSphere Application Server
2 3 (4.29%) WebLogic
2 3 (4.29%) IIS
2 3 (4.29%) JBoss
2 3 (4.29%) Apache
2 3 (4.29%) Tomcat
2 3 (4.29%) Documentum
2 3 (4.29%) Oracle HTTP Server
2 3 (4.29%) WebSphere
3 2 (2.86%) MS Exchange
Applications
1 11 (15.71%) MS Office
1 11 (15.71%) MS Excel
2 3 (4.29%) MS Project
2 3 (4.29%) MS Visio
2 3 (4.29%) MS PowerPoint
Business Applications
1 3 (4.29%) WebTrends
2 1 (1.43%) Remedy ITSM
Cloud Services
1 7 (10.00%) SaaS
2 2 (2.86%) Google Apps
Communications & Networking
1 9 (12.86%) Firewall
2 7 (10.00%) SAN
3 4 (5.71%) DNS
4 3 (4.29%) DHCP
4 3 (4.29%) HTTP
4 3 (4.29%) VPN
4 3 (4.29%) SSL
5 2 (2.86%) BGP
5 2 (2.86%) WAN
5 2 (2.86%) TCP/IP
5 2 (2.86%) VoIP
5 2 (2.86%) IPsec
6 1 (1.43%) WLAN
6 1 (1.43%) LAN
6 1 (1.43%) MPLS
6 1 (1.43%) OSPF
6 1 (1.43%) EIGRP
6 1 (1.43%) TACACS
6 1 (1.43%) VRRP
6 1 (1.43%) NetScaler
Database & Business Intelligence
1 8 (11.43%) SQL Server
Development Applications
1 3 (4.29%) JIRA
2 1 (1.43%) Oracle Forms
2 1 (1.43%) Subversion
General
1 6 (8.57%) Finance
2 3 (4.29%) Retail
3 2 (2.86%) Banking
3 2 (2.86%) Local Government
3 2 (2.86%) Telecoms
3 2 (2.86%) Law
4 1 (1.43%) Legal
4 1 (1.43%) Manufacturing
4 1 (1.43%) Publishing
4 1 (1.43%) Back Office
4 1 (1.43%) Financial Institution
4 1 (1.43%) Investment Banking
Job Titles
1 14 (20.00%) Analyst
2 13 (18.57%) Service Analyst
3 11 (15.71%) Project Manager
3 11 (15.71%) Service Manager
3 11 (15.71%) Service Desk Analyst
4 9 (12.86%) Service Desk Manager
5 6 (8.57%) IT Project Manager
5 6 (8.57%) Support Manager
6 5 (7.14%) Help Desk Support
7 4 (5.71%) Architect
8 3 (4.29%) Applications Support Manager
8 3 (4.29%) Technical Architect
8 3 (4.29%) 1st Line Support
8 3 (4.29%) Applications Support
8 3 (4.29%) Middleware Engineer
8 3 (4.29%) Applications Manager
9 2 (2.86%) Infrastructure Technical Architect
9 2 (2.86%) Head of Service Delivery
9 2 (2.86%) IT Support
9 2 (2.86%) Head of IT
Libraries, Frameworks & Software Standards
1 3 (4.29%) Web Services
1 3 (4.29%) .NET
1 3 (4.29%) JMS
1 3 (4.29%) Middleware
1 3 (4.29%) Java EE
Miscellaneous
1 9 (12.86%) Analytical Skills
2 3 (4.29%) Management Information System
3 2 (2.86%) Statistics
3 2 (2.86%) NHS
4 1 (1.43%) Thin Client
4 1 (1.43%) Blackberry
4 1 (1.43%) Enterprise Software
4 1 (1.43%) Fat Client
Operating Systems
1 8 (11.43%) Windows
2 7 (10.00%) Linux
3 6 (8.57%) UNIX
4 3 (4.29%) Red Hat Enterprise Linux
Processes & Methodologies
1 50 (71.43%) ITIL
2 17 (24.29%) Project Management
3 11 (15.71%) Service Management
3 11 (15.71%) Service Delivery
3 11 (15.71%) Line Management
4 10 (14.29%) Problem Management
5 6 (8.57%) Root Cause Analysis
5 6 (8.57%) Change Management
6 5 (7.14%) ITSM
7 4 (5.71%) Release Management
7 4 (5.71%) Incident Management
7 4 (5.71%) Change Control
7 4 (5.71%) Mentoring
7 4 (5.71%) Stakeholder Management
8 3 (4.29%) Programme Management
8 3 (4.29%) Quality Management
8 3 (4.29%) PRINCE2
8 3 (4.29%) ITIL V2
9 2 (2.86%) Asset Management
9 2 (2.86%) Network Design
Programming Languages
1 3 (4.29%) Jython
1 3 (4.29%) Shell Script
1 3 (4.29%) Korn
1 3 (4.29%) C-shell
1 3 (4.29%) Bash Shell
2 1 (1.43%) SQL
2 1 (1.43%) VB
Qualifications
1 5 (7.14%) Security Cleared
1 5 (7.14%) Degree
2 4 (5.71%) Microsoft Certification
3 2 (2.86%) ITIL Certification
4 1 (1.43%) ISEB
4 1 (1.43%) Cisco Certification
4 1 (1.43%) CCIE
4 1 (1.43%) MCITP
4 1 (1.43%) Six Sigma Green Belt
4 1 (1.43%) CITP
Quality Assurance & Compliance
1 12 (17.14%) SLA
System Software
1 9 (12.86%) VMware Infrastructure
2 6 (8.57%) Active Directory
3 5 (7.14%) vSphere
4 4 (5.71%) Hyper-V
5 2 (2.86%) KVM
6 1 (1.43%) OpenSSH
Systems Management
1 1 (1.43%) AppManager
1 1 (1.43%) SCCM
1 1 (1.43%) SCOM
Vendors
1 16 (22.86%) Microsoft
2 10 (14.29%) LANDesk
3 9 (12.86%) VMware
3 9 (12.86%) HP
4 8 (11.43%) Oracle
5 6 (8.57%) IBM
6 5 (7.14%) Cisco
7 4 (5.71%) ServiceNow
7 4 (5.71%) SAP
8 3 (4.29%) AppSense
8 3 (4.29%) Business Objects
8 3 (4.29%) Dell
8 3 (4.29%) Red Hat
8 3 (4.29%) Remedy
9 2 (2.86%) SolarWinds
9 2 (2.86%) Google
9 2 (2.86%) Open Text
10 1 (1.43%) Compaq
10 1 (1.43%) Citrix
10 1 (1.43%) BMC
Wolverhampton, West Midlands (County)
CPS Group UK
Rate: £300 per day + May be negotiable
Posted: 4 days ago
Basildon, Essex
LA International
Posted: 5 days ago
Hertfordshire
Hays IT - Uk Posting account
Rate: £40000 - £45000 per annum
Posted: 24 days ago