The table below looks at the statistics for Service Desk Management skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Desk Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Desk Management
UK / England
Rank 560 559 565
Rank change year-on-year
-1 +6
Contract jobs citing Service Desk Management 14 31 32
As % of all contract IT jobs located in England 0.034% 0.068% 0.069%
As % of the Processes & Methodologies category 0.041% 0.083% 0.088%
Number of daily rates quoted 10 23 23
Median daily rate £320 £300 £275
Median daily rate % change year-on-year
+6.66% +9.09%
90% offered a daily rate of more than £183 £210 £118
10% offered a daily rate of more than £444 £334 £400
UK excluding London median daily rate £185 £300 £260
% change year-on-year
-38.33% +15.38%
Number of hourly rates quoted 3 0 2
Median hourly rate £9.19 - £11.00
UK excluding London median hourly rate £9.19 - £11.00

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34196 37462 36478
As % of all contract IT jobs located in England 82.46% 82.05% 78.75%
Number of daily rates quoted 22819 24555 24009
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £585
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 847 1090 988
Median hourly rate £33.00 £37.50 £25.00
Median hourly rate % change year-on-year
-12.00% +50.00%
90% offered a hourly rate of more than £13.00 £12.73 £12.00
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Service Desk Management
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Desk Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in England

Service Desk Management
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Management across the England region.

Service Desk Management Daily Rate Trend in England

Service Desk Management
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Management across the England region over the 3 months to 16 January 2017.

Service Desk Management Daily Rate Histogram in England

Service Desk Management
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Management across the England region.

Service Desk Management Hourly Rate Trend in England

Service Desk Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Management within the England region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 6 £375 +15.38% 4
South West +19 3 - -
North West +13 2 £185 -37.81% 1
West Midlands -5 2 £438 -10.25% 2
North East - 1 £165 -
Service Desk Management
UK

Service Desk Management
Top 30 Related IT Skills in England

For the 6 months to 16 January 2017, IT contractor jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Desk Management.

1 9 (33.33%) ITIL
2 5 (18.52%) Active Directory
3 4 (14.81%) Windows
4 3 (11.11%) Incident Management
4 3 (11.11%) Service Management
4 3 (11.11%) Service Delivery
4 3 (11.11%) ITSM
4 3 (11.11%) Linux
4 3 (11.11%) SLA
4 3 (11.11%) Microsoft
4 3 (11.11%) Configuration Management
4 3 (11.11%) Project Management
4 3 (11.11%) Data Protection
4 3 (11.11%) Analytical Skills
4 3 (11.11%) MS Office
5 2 (7.41%) Windows Server
5 2 (7.41%) Network Management
5 2 (7.41%) ITIL V3
5 2 (7.41%) Business Transformation
5 2 (7.41%) Security Cleared
5 2 (7.41%) Data Architecture
5 2 (7.41%) Degree
5 2 (7.41%) Problem Management
5 2 (7.41%) NHS
5 2 (7.41%) Citrix
5 2 (7.41%) Data Modelling
5 2 (7.41%) VMware
5 2 (7.41%) Finance
5 2 (7.41%) Migration
6 1 (3.70%) SharePoint Server

Service Desk Management
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) Apache
1 1 (3.70%) MS Exchange
1 1 (3.70%) SharePoint
1 1 (3.70%) SharePoint Server
Applications
1 3 (11.11%) MS Office
Business Applications
1 1 (3.70%) Orchard Housing
1 1 (3.70%) Remedy ITSM
Communications & Networking
1 1 (3.70%) SAN
1 1 (3.70%) Structured Cabling
1 1 (3.70%) VoIP
1 1 (3.70%) VPN
Database & Business Intelligence
1 1 (3.70%) MySQL
General
1 2 (7.41%) Finance
2 1 (3.70%) Games
2 1 (3.70%) Retail
2 1 (3.70%) Telecoms
Job Titles
1 9 (33.33%) Service Manager
2 7 (25.93%) Analyst
3 6 (22.22%) Service Desk Manager
4 5 (18.52%) Service Analyst
5 4 (14.81%) IT Manager
5 4 (14.81%) Service Desk Analyst
6 3 (11.11%) Operations Manager
6 3 (11.11%) Support Manager
7 2 (7.41%) 1st Line Support
7 2 (7.41%) 1st Line Support Analyst
7 2 (7.41%) IT Support
7 2 (7.41%) IT Support Manager
7 2 (7.41%) Service Operations Manager
7 2 (7.41%) Support Analyst
8 1 (3.70%) Head of Service Delivery
8 1 (3.70%) Infrastructure Operations Manager
8 1 (3.70%) IT Infrastructure Manager
8 1 (3.70%) IT Operations Manager
8 1 (3.70%) Service Desk Team Leader
8 1 (3.70%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 1 (3.70%) LAMP
Miscellaneous
1 3 (11.11%) Analytical Skills
2 2 (7.41%) NHS
3 1 (3.70%) CMDB
3 1 (3.70%) e-Learning
3 1 (3.70%) EPoS
3 1 (3.70%) Informatics
3 1 (3.70%) Smartphone
Operating Systems
1 4 (14.81%) Windows
2 3 (11.11%) Linux
3 2 (7.41%) Windows Server
4 1 (3.70%) Android
4 1 (3.70%) Windows 10
4 1 (3.70%) Windows 7
Processes & Methodologies
1 9 (33.33%) ITIL
2 3 (11.11%) Configuration Management
2 3 (11.11%) Data Protection
2 3 (11.11%) Incident Management
2 3 (11.11%) ITSM
2 3 (11.11%) Project Management
2 3 (11.11%) Service Delivery
2 3 (11.11%) Service Management
3 2 (7.41%) Business Transformation
3 2 (7.41%) Data Architecture
3 2 (7.41%) Data Modelling
3 2 (7.41%) ITIL V3
3 2 (7.41%) Migration
3 2 (7.41%) Network Management
3 2 (7.41%) Problem Management
4 1 (3.70%) Business Continuity
4 1 (3.70%) Change Management
4 1 (3.70%) CRM
4 1 (3.70%) Process Management
4 1 (3.70%) Workflow
Programming Languages
1 1 (3.70%) PHP
Qualifications
1 2 (7.41%) Degree
1 2 (7.41%) Security Cleared
2 1 (3.70%) CCNA
2 1 (3.70%) Cisco Certification
2 1 (3.70%) ITIL Certification
2 1 (3.70%) MCITP
2 1 (3.70%) MCSE
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) SC Cleared
Quality Assurance & Compliance
1 3 (11.11%) SLA
System Software
1 5 (18.52%) Active Directory
Vendors
1 3 (11.11%) Microsoft
2 2 (7.41%) Citrix
2 2 (7.41%) VMware
3 1 (3.70%) BMC
3 1 (3.70%) CA
3 1 (3.70%) Cisco
3 1 (3.70%) Orchard
3 1 (3.70%) Remedy
3 1 (3.70%) Veeam
City, London
Ebury
Rate: £400.00 per day
Posted: 5 days ago