The table below looks at the statistics for the Service Management Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Management Analyst
Rank 551 549 560
Rank change year-on-year
-2 +11
Contract jobs requiring a Service Management Analyst 24 12 15
As % of all contract IT jobs located in England 0.047% 0.025% 0.028%
As % of the Job Titles category 0.051% 0.027% 0.030%
Number of daily rates quoted 13 9 7
Average daily rate
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£310 £500 £300
Average daily rate % change year-on-year
-38.00% +66.66%
90% offered a daily rate of more than £236 £204 £170
10% offered a daily rate of more than £350 £610 £360
UK excluding London average daily rate £228 £340 £238
% change year-on-year
-33.08% +43.15%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £20.00
UK excluding London average hourly rate - - £20.00
Service Management Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47165 45283 49370
As % of all contract IT jobs located in England 92.19% 92.85% 92.92%
Number of daily rates quoted 29205 27533 28388
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1871 1982 2460
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.57 £41.01
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Service Management Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in England

Service Management Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst across the England region.

Service Management Analyst Daily Rate Trend in England

Service Management Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst across the England region over the 3 months to 1 September 2014.

Service Management Analyst Daily Rate Histogram in England

Service Management Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst across the England region.

Service Management Analyst Hourly Rate Trend in England

Service Management Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the England region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +3 15 £310 -38.00%
Yorkshire +9 5 £228 -33.08%
West Midlands - 4 - -
South East - - - -
Service Management Analyst
UK

Service Management Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 September 2014, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 49 (92.45%) Service Management
1 49 (92.45%) ITIL
2 21 (39.62%) Service Delivery
3 15 (28.30%) Change Management
4 13 (24.53%) ITSM
5 11 (20.75%) Banking
6 10 (18.87%) Release Management
6 10 (18.87%) UNIX
6 10 (18.87%) Project Management
7 9 (16.98%) ITIL Certification
7 9 (16.98%) Stakeholder Management
7 9 (16.98%) Analytics
8 8 (15.09%) SLA
9 7 (13.21%) MS Office
9 7 (13.21%) Supplier Management
10 6 (11.32%) MS PowerPoint
10 6 (11.32%) Incident Management
10 6 (11.32%) Process Improvement
10 6 (11.32%) ServiceNow
10 6 (11.32%) MS Visio
10 6 (11.32%) GAP Analysis
11 5 (9.43%) Management Information System
11 5 (9.43%) Finance
11 5 (9.43%) HP
11 5 (9.43%) Mainframe
11 5 (9.43%) Tableau
11 5 (9.43%) Cash Management
11 5 (9.43%) SWIFT
11 5 (9.43%) Retail
11 5 (9.43%) SQL Server Reporting Services

Service Management Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 September 2014, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.77%) CMS
Applications
1 7 (13.21%) MS Office
2 6 (11.32%) MS Visio
2 6 (11.32%) MS PowerPoint
3 4 (7.55%) MS Excel
Database & Business Intelligence
1 5 (9.43%) SQL Server Reporting Services
2 4 (7.55%) Crystal Reports
General
1 11 (20.75%) Banking
2 5 (9.43%) Retail
2 5 (9.43%) Finance
3 1 (1.89%) Manufacturing
3 1 (1.89%) Pharmaceutical
3 1 (1.89%) Telecoms
3 1 (1.89%) Marketing
Miscellaneous
1 5 (9.43%) Mainframe
1 5 (9.43%) Management Information System
1 5 (9.43%) SWIFT
2 4 (7.55%) Mathematics
2 4 (7.55%) Statistics
3 3 (5.66%) CMDB
3 3 (5.66%) NHS
4 1 (1.89%) Data Protection Act
Operating Systems
1 10 (18.87%) UNIX
Processes & Methodologies
1 49 (92.45%) ITIL
1 49 (92.45%) Service Management
2 21 (39.62%) Service Delivery
3 15 (28.30%) Change Management
4 13 (24.53%) ITSM
5 10 (18.87%) Release Management
5 10 (18.87%) Project Management
6 9 (16.98%) Stakeholder Management
6 9 (16.98%) Analytics
7 7 (13.21%) Supplier Management
8 6 (11.32%) Incident Management
8 6 (11.32%) Process Improvement
8 6 (11.32%) GAP Analysis
9 5 (9.43%) Problem Management
9 5 (9.43%) Cash Management
10 4 (7.55%) Data Entry
11 3 (5.66%) Process Architecture
11 3 (5.66%) Configuration Management
12 2 (3.77%) ITIL V3
13 1 (1.89%) Root Cause Analysis
Programming Languages
1 4 (7.55%) SQL
1 4 (7.55%) VBA
2 3 (5.66%) C
Qualifications
1 9 (16.98%) ITIL Certification
2 1 (1.89%) Degree
2 1 (1.89%) SC Cleared
2 1 (1.89%) Security Cleared
2 1 (1.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (15.09%) SLA
2 3 (5.66%) QA
3 1 (1.89%) GxP
Systems Management
1 3 (5.66%) HP UCMDB
Vendors
1 6 (11.32%) ServiceNow
2 5 (9.43%) HP
2 5 (9.43%) Tableau
3 4 (7.55%) Microsoft
4 2 (3.77%) Sun
5 1 (1.89%) SAP