The first table below looks at the demand for the Service Management Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Service Management Analyst
Rank 511 557 559
Rank change year-on-year
+46 +2
Contract jobs requiring a Service Management Analyst 7 5 14
As % of all contract IT jobs located in England 0.017% 0.009% 0.025%
As % of the Job Titles category 0.018% 0.010% 0.026%
Number of daily rates quoted 1 3 8
Average daily rate £250 £200 £235
Average daily rate % change year-on-year
+25.00% -14.89%
UK excluding London average daily rate - £200 £213
% change year-on-year
- -5.88%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
38380 49421 52947
As % of all contract IT jobs located in England 92.44% 92.55% 92.68%
Number of daily rates quoted 22598 27956 29382
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £246 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1965 2419 2806
Average hourly rate £18.88 £18.50 £20.00
Average hourly rate % change year-on-year
+2.02% -7.50%
90% offered a hourly rate of more than £11.13 £11.13 £11.00
10% offered a hourly rate of more than £42.20 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Management Analyst
UK

Service Management Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management Analyst across the England region as a proportion of the total demand within the Job Titles category.

England Service Management Analyst Jobs Demand Trend

Service Management Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst across the England region.

England Service Management Analyst Daily Rate Trend

Service Management Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst across the England region.

England Service Management Analyst Hourly Rate Trend

Service Management Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the England region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +38 7 £250 -5.66%
Service Management Analyst
UK

Service Management Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 18 (100.00%) Service Management
2 14 (77.78%) ITIL
3 12 (66.67%) Change Management
4 6 (33.33%) Service Delivery
4 6 (33.33%) Problem Management
5 5 (27.78%) MS Office
5 5 (27.78%) Law
6 4 (22.22%) Finance
6 4 (22.22%) MS Excel
6 4 (22.22%) Microsoft
7 3 (16.67%) MS Exchange
7 3 (16.67%) Windows
7 3 (16.67%) ITSM
7 3 (16.67%) Windows 7
7 3 (16.67%) Exchange Server 2010
8 2 (11.11%) Trend Analysis
8 2 (11.11%) Legal
8 2 (11.11%) Banking
8 2 (11.11%) Incident Management
8 2 (11.11%) IT Governance
8 2 (11.11%) COBIT
8 2 (11.11%) HP
8 2 (11.11%) ITIL Certification
9 1 (5.556%) BMC
9 1 (5.556%) Peregrine
9 1 (5.556%) SAP SM
9 1 (5.556%) Remedy
9 1 (5.556%) SLA
9 1 (5.556%) IBM
9 1 (5.556%) Windows XP

Service Management Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
1 3 (16.67%) Exchange Server 2010
Applications
1 5 (27.78%) MS Office
2 4 (22.22%) MS Excel
Business Applications
1 1 (5.556%) SAP SM
1 1 (5.556%) Remedy ITSM
Development Applications
1 1 (5.556%) JIRA
General
1 5 (27.78%) Law
2 4 (22.22%) Finance
3 2 (11.11%) Legal
3 2 (11.11%) Banking
4 1 (5.556%) Investment Banking
4 1 (5.556%) Telecoms
Miscellaneous
1 1 (5.556%) CMDB
1 1 (5.556%) Management Information System
Operating Systems
1 3 (16.67%) Windows
1 3 (16.67%) Windows 7
2 1 (5.556%) Windows XP
Processes & Methodologies
1 18 (100.00%) Service Management
2 14 (77.78%) ITIL
3 12 (66.67%) Change Management
4 6 (33.33%) Service Delivery
4 6 (33.33%) Problem Management
5 3 (16.67%) ITSM
6 2 (11.11%) Trend Analysis
6 2 (11.11%) Incident Management
6 2 (11.11%) IT Governance
7 1 (5.556%) PRINCE2
7 1 (5.556%) Data Analysis
7 1 (5.556%) Business Analysis
7 1 (5.556%) Statistical Analysis
7 1 (5.556%) Continuous Improvement
7 1 (5.556%) Capacity Planning
7 1 (5.556%) Release Management
Qualifications
1 2 (11.11%) ITIL Certification
2 1 (5.556%) Degree
Quality Assurance & Compliance
1 2 (11.11%) COBIT
2 1 (5.556%) SLA
Systems Management
1 1 (5.556%) ServiceCenter
Vendors
1 4 (22.22%) Microsoft
2 2 (11.11%) HP
3 1 (5.556%) BMC
3 1 (5.556%) Peregrine
3 1 (5.556%) Remedy
3 1 (5.556%) IBM
3 1 (5.556%) SAP