The table below looks at the statistics for the Service Management Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management Analyst in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Management Analyst
Rank 555 521 491
Rank change year-on-year
-34 -30
Contract jobs requiring a Service Management Analyst 10 18 13
As % of all contract IT jobs located in England 0.022% 0.040% 0.032%
As % of the Job Titles category 0.023% 0.043% 0.035%
Number of daily rates quoted 7 14 9
Average daily rate
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£450 £280 £300
Average daily rate % change year-on-year
+60.71% -6.66%
90% offered a daily rate of more than £342 £200 £171
10% offered a daily rate of more than £475 £355 £350
UK excluding London average daily rate £450 £250 £240
% change year-on-year
+80.00% +4.16%
Number of hourly rates quoted 0 1 0
Average hourly rate - £27.50 -
UK excluding London average hourly rate - £27.50 -
Service Management Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42753 41594 37674
As % of all contract IT jobs located in England 92.43% 92.57% 92.77%
Number of daily rates quoted 26488 25160 22087
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1648 1766 2081
Average hourly rate £17.50 £17.50 £17.94
Average hourly rate % change year-on-year
- -2.45%
90% offered a hourly rate of more than £11.00 £11.50 £10.54
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.60 £17.00 £17.50
% change year-on-year
-2.35% -2.85%

Service Management Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Management Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Management Analyst Jobs Demand Trend in England

Service Management Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management Analyst across the England region.

Service Management Analyst Daily Rate Trend in England

Service Management Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management Analyst across the England region over the 3 months to 6 March 2015.

Service Management Analyst Daily Rate Histogram in England

Service Management Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management Analyst across the England region.

Service Management Analyst Hourly Rate Trend in England

Service Management Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management Analyst within the England region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 6 £456 +62.94%
North West - 1 - -
West Midlands - - - -
Yorkshire - - - -
Service Management Analyst
UK

Service Management Analyst
Top 30 Related IT Skills in England

For the 6 months to 6 March 2015, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title.

1 32 (91.43%) Service Management
2 25 (71.43%) ITIL
3 12 (34.29%) Change Management
4 11 (31.43%) ITSM
5 9 (25.71%) Banking
5 9 (25.71%) Incident Management
5 9 (25.71%) Problem Management
6 8 (22.86%) Service Delivery
6 8 (22.86%) ITIL Certification
7 7 (20.00%) Stakeholder Management
7 7 (20.00%) Business Continuity
8 6 (17.14%) Finance
9 5 (14.29%) Configuration Management
9 5 (14.29%) MS Visio
9 5 (14.29%) Disaster Recovery
10 4 (11.43%) Investment Banking
10 4 (11.43%) Business Analysis
10 4 (11.43%) Microsoft
10 4 (11.43%) MS Office
10 4 (11.43%) ServiceNow
10 4 (11.43%) Business Continuity Management
10 4 (11.43%) MS PowerPoint
11 3 (8.57%) Analytics
11 3 (8.57%) Analytical Skills
11 3 (8.57%) Business Process Improvement
11 3 (8.57%) Capacity Management
11 3 (8.57%) VBA
11 3 (8.57%) Crystal Reports
11 3 (8.57%) PRINCE2
11 3 (8.57%) Windows

Service Management Analyst
Top Related IT Skills in England by Category

For the 6 months to 6 March 2015, IT contractor jobs across the England region that cited Service Management Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Management Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.71%) SharePoint
Applications
1 5 (14.29%) MS Visio
2 4 (11.43%) MS PowerPoint
2 4 (11.43%) MS Office
3 3 (8.57%) MS Excel
Business Applications
1 1 (2.86%) Remedy ITSM
Communications & Networking
1 2 (5.71%) HTTP
1 2 (5.71%) VLAN
Database & Business Intelligence
1 3 (8.57%) Crystal Reports
General
1 9 (25.71%) Banking
2 6 (17.14%) Finance
3 4 (11.43%) Investment Banking
4 1 (2.86%) Local Government
4 1 (2.86%) Law
4 1 (2.86%) Legal
4 1 (2.86%) Pharmaceutical
4 1 (2.86%) Financial Institution
Libraries, Frameworks & Software Standards
1 2 (5.71%) SOAP
Miscellaneous
1 3 (8.57%) Statistics
1 3 (8.57%) Mathematics
1 3 (8.57%) Analytical Skills
2 2 (5.71%) SWIFT
2 2 (5.71%) Mainframe
2 2 (5.71%) CMDB
3 1 (2.86%) FMCG
3 1 (2.86%) Management Information System
Operating Systems
1 3 (8.57%) Windows
2 2 (5.71%) Windows Server 2003
2 2 (5.71%) Windows Server 2008
2 2 (5.71%) UNIX
3 1 (2.86%) Windows 7
Processes & Methodologies
1 32 (91.43%) Service Management
2 25 (71.43%) ITIL
3 12 (34.29%) Change Management
4 11 (31.43%) ITSM
5 9 (25.71%) Incident Management
5 9 (25.71%) Problem Management
6 8 (22.86%) Service Delivery
7 7 (20.00%) Stakeholder Management
7 7 (20.00%) Business Continuity
8 5 (14.29%) Disaster Recovery
8 5 (14.29%) Configuration Management
9 4 (11.43%) Business Analysis
9 4 (11.43%) Business Continuity Management
10 3 (8.57%) Capacity Management
10 3 (8.57%) Analytics
10 3 (8.57%) Data Entry
10 3 (8.57%) Business Process Improvement
10 3 (8.57%) PRINCE2
10 3 (8.57%) Release Management
11 2 (5.71%) Risk Assessment
Programming Languages
1 3 (8.57%) VBA
Qualifications
1 8 (22.86%) ITIL Certification
2 1 (2.86%) Degree
2 1 (2.86%) VCP4
2 1 (2.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.71%) SLA
Systems Management
1 2 (5.71%) HP SiteScope
Vendors
1 4 (11.43%) Microsoft
1 4 (11.43%) ServiceNow
2 2 (5.71%) Red Hat
2 2 (5.71%) HP
2 2 (5.71%) Citrix
3 1 (2.86%) BMC
3 1 (2.86%) Sun
3 1 (2.86%) Remedy
3 1 (2.86%) LANDesk