The table below looks at the statistics for the Service Support Manager role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Support Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 568 561 573
Rank change year-on-year
-7 +12
Contract jobs requiring a Service Support Manager 10 2 3
As % of all contract IT jobs located in England 0.020% 0.004% 0.006%
As % of the Job Titles category 0.021% 0.004% 0.006%
Number of daily rates quoted 5 1 3
Average daily rate
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£315 £450 £275
Average daily rate % change year-on-year
-30.00% +63.63%
90% offered a daily rate of more than £281 £450 £235
10% offered a daily rate of more than £560 £450 £295
UK excluding London average daily rate £315 £450 £275
% change year-on-year
-30.00% +63.63%
Number of hourly rates quoted 0 1 0
Average hourly rate - £195.00 -
UK excluding London average hourly rate - - -
Service Support Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47067 45362 49291
As % of all contract IT jobs located in England 92.11% 92.86% 92.95%
Number of daily rates quoted 29105 27599 28304
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1867 1980 2447
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Service Support Manager
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Support Manager in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in England

Service Support Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Support Manager across the England region.

Service Support Manager Daily Rate Trend in England

Service Support Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Support Manager across the England region over the 3 months to 2 September 2014.

Service Support Manager Daily Rate Histogram in England

Service Support Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Support Manager across the England region.

Service Support Manager Hourly Rate Trend in England

Service Support Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Support Manager within the England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +1 5 £350 -22.22% 3
East of England - 3 £650 -
Yorkshire - 2 £303 -
East Midlands - - - -
North West - - - - 1
South West - - - - 1
West Midlands - - - - 1
London - - - -
Service Support Manager
UK

Service Support Manager
Top 30 Related IT Skills in England

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Support Manager in their job title.

1 11 (61.11%) ITIL
2 9 (50.00%) Service Delivery
3 6 (33.33%) Service Management
4 4 (22.22%) SLA
5 3 (16.67%) Microsoft
5 3 (16.67%) Change Management
5 3 (16.67%) Disaster Recovery
5 3 (16.67%) Incident Management
5 3 (16.67%) Problem Management
5 3 (16.67%) Root Cause Analysis
5 3 (16.67%) Line Management
6 2 (11.11%) Waterfall
6 2 (11.11%) Windows 8
6 2 (11.11%) SCCM
6 2 (11.11%) Data Protection Act
6 2 (11.11%) Video Conferencing
6 2 (11.11%) Data Protection
6 2 (11.11%) Finance
6 2 (11.11%) Business Continuity
6 2 (11.11%) MS Exchange
6 2 (11.11%) Active Directory
6 2 (11.11%) ITIL Certification
6 2 (11.11%) NHS
6 2 (11.11%) Windows
7 1 (5.56%) MS Excel
7 1 (5.56%) Client/Server
7 1 (5.56%) Management Information System
7 1 (5.56%) Agile Software Development
7 1 (5.56%) Operations Management
7 1 (5.56%) Degree

Service Support Manager
Top Related IT Skills in England by Category

For the 6 months to 2 September 2014, IT contractor jobs across the England region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
Applications
1 1 (5.56%) MS Excel
General
1 2 (11.11%) Finance
2 1 (5.56%) French Language
Miscellaneous
1 2 (11.11%) NHS
1 2 (11.11%) Data Protection Act
1 2 (11.11%) Video Conferencing
2 1 (5.56%) Management Information System
2 1 (5.56%) Client/Server
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows 8
Processes & Methodologies
1 11 (61.11%) ITIL
2 9 (50.00%) Service Delivery
3 6 (33.33%) Service Management
4 3 (16.67%) Incident Management
4 3 (16.67%) Change Management
4 3 (16.67%) Disaster Recovery
4 3 (16.67%) Problem Management
4 3 (16.67%) Root Cause Analysis
4 3 (16.67%) Line Management
5 2 (11.11%) Data Protection
5 2 (11.11%) Business Continuity
5 2 (11.11%) Waterfall
6 1 (5.56%) Agile Software Development
6 1 (5.56%) Operations Management
6 1 (5.56%) Information Assurance
6 1 (5.56%) Performance Management
6 1 (5.56%) Mentoring
6 1 (5.56%) DevOps
Qualifications
1 2 (11.11%) ITIL Certification
2 1 (5.56%) Degree
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
2 1 (5.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 2 (11.11%) Active Directory
Systems Management
1 2 (11.11%) SCCM
Vendors
1 3 (16.67%) Microsoft
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Intapeople
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Posted: 6 days ago