The table below looks at the statistics for the Technical Customer Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Customer Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Technical Customer Support
Rank 546 - 516
Rank change year-on-year
- 0
Contract jobs requiring a Technical Customer Support 6 0 1
As % of all contract IT jobs located in England 0.013% - 0.002%
As % of the Job Titles category 0.014% - 0.003%
Number of daily rates quoted 6 0 0
Average daily rate
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£444 - -
UK excluding London average daily rate £444 - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Technical Customer Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44070 42663 38287
As % of all contract IT jobs located in England 92.40% 92.51% 92.76%
Number of daily rates quoted 27462 25710 22381
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1715 1832 2129
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Technical Customer Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Customer Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in England

Technical Customer Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Customer Support across the England region.

Technical Customer Support Daily Rate Trend in England

Technical Customer Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Customer Support across the England region over the 3 months to 4 March 2015.

Technical Customer Support Daily Rate Histogram in England

Technical Customer Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Customer Support across the England region.

Technical Customer Support Hourly Rate Trend in England

Technical Customer Support
Top 14 Related IT Skills in England

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Customer Support in their job title.

1 3 (50.00%) Hyper-V
2 2 (33.33%) Ubuntu
2 2 (33.33%) Incident Management
2 2 (33.33%) CentOS
2 2 (33.33%) Service Management
2 2 (33.33%) Firewall
2 2 (33.33%) Workflow
2 2 (33.33%) Microsoft App-V
2 2 (33.33%) ITIL
2 2 (33.33%) UNIX
2 2 (33.33%) LDAP
2 2 (33.33%) SSL
2 2 (33.33%) Cisco
2 2 (33.33%) Smartcard

Technical Customer Support
Top Related IT Skills in England by Category

For the 6 months to 4 March 2015, IT contractor jobs across the England region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 2 (33.33%) Firewall
1 2 (33.33%) LDAP
1 2 (33.33%) SSL
Miscellaneous
1 2 (33.33%) Smartcard
Operating Systems
1 2 (33.33%) Ubuntu
1 2 (33.33%) CentOS
1 2 (33.33%) UNIX
Processes & Methodologies
1 2 (33.33%) Incident Management
1 2 (33.33%) Service Management
1 2 (33.33%) Workflow
1 2 (33.33%) ITIL
System Software
1 3 (50.00%) Hyper-V
2 2 (33.33%) Microsoft App-V
Vendors
1 2 (33.33%) Cisco