The table below looks at the statistics for Service Management skills in IT contracts advertised for the Erskine region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 53 20 18
Rank change year-on-year
-33 -2
Contract jobs citing Service Management 8 4 7
As % of all contract IT jobs located in Erskine 2.29% 5.26% 8.75%
As % of the Processes & Methodologies category 2.51% 6.45% 9.72%
Number of daily rates quoted 1 2 7
Average daily rate £290 £267 £283
Average daily rate % change year-on-year
+8.46% -5.35%
UK excluding London average daily rate £400 £365 £350
% change year-on-year
+9.58% +4.28%
Number of hourly rates quoted 4 0 0
Average hourly rate £36.75 - -
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
Renfrewshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Erskine region.

Processes & Methodologies Category
Erskine
Contract IT job ads with a match in the
Processes & Methodologies category
319 62 72
As % of all contract IT jobs located in Erskine 91.14% 81.58% 90.00%
Number of daily rates quoted 209 43 54
Average daily rate £325 £343 £328
Average daily rate % change year-on-year
-5.10% +4.42%
90% offered a daily rate of more than £230 £240 £260
10% offered a daily rate of more than £440 £450 £410
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 25 3 0
Average hourly rate £38.00 £19.00 -
Average hourly rate % change year-on-year
+100.00% -
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Erskine

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Erskine region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Erskine

Service Management
Daily Rate Trend in Erskine

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Erskine region.

Service Management Daily Rate Trend in Erskine

Service Management
Top 30 Related IT Skills in Erskine

For the 6 months to 29 April 2016, IT contractor jobs across the Erskine region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 11 (84.62%) ITIL
2 9 (69.23%) Microsoft
3 6 (46.15%) Red Hat
3 6 (46.15%) Windows Server 2003
3 6 (46.15%) Tivoli
3 6 (46.15%) Netcool
3 6 (46.15%) Windows
3 6 (46.15%) AIX
3 6 (46.15%) HPUX
3 6 (46.15%) Solaris
3 6 (46.15%) Linux
3 6 (46.15%) Java
3 6 (46.15%) Perl
3 6 (46.15%) SQL
3 6 (46.15%) VBScript
3 6 (46.15%) Windows XP
3 6 (46.15%) IBM
3 6 (46.15%) Korn
3 6 (46.15%) Release Management
3 6 (46.15%) SCOM
3 6 (46.15%) SC Cleared
3 6 (46.15%) Security Cleared
3 6 (46.15%) PowerShell
3 6 (46.15%) Windows Server 2008
3 6 (46.15%) Red Hat Enterprise Linux
3 6 (46.15%) Bourne shell
3 6 (46.15%) Regular Expression
4 5 (38.46%) HP
4 5 (38.46%) Service Design
4 5 (38.46%) CA

Service Management
Top Related IT Skills in Erskine by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Erskine region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (15.38%) OpenStack
1 2 (15.38%) SharePoint
Applications
1 2 (15.38%) MS Excel
Cloud Services
1 4 (30.77%) Office 365
2 1 (7.69%) OneDrive
Communications & Networking
1 3 (23.08%) LAN
1 3 (23.08%) WAN
2 2 (15.38%) Cisco ASA
2 2 (15.38%) Cisco IOS
2 2 (15.38%) EIGRP
2 2 (15.38%) Firewall
2 2 (15.38%) Network Security
2 2 (15.38%) OSPF
2 2 (15.38%) TCP/IP
General
1 1 (7.69%) Finance
Job Titles
1 4 (30.77%) Monitoring Engineer
1 4 (30.77%) Systems Engineer
1 4 (30.77%) Systems Monitoring Engineer
2 3 (23.08%) Developer
2 3 (23.08%) Monitoring Specialist
3 2 (15.38%) Architect
3 2 (15.38%) Network Engineer
3 2 (15.38%) Service Architect
4 1 (7.69%) Cisco Engineer
4 1 (7.69%) Cisco Network Engineer
4 1 (7.69%) Office 365 Developer
4 1 (7.69%) SC Cleared Network Engineer
Libraries, Frameworks & Software Standards
1 6 (46.15%) Regular Expression
Miscellaneous
1 2 (15.38%) Cryptography
2 1 (7.69%) Hybrid Cloud
Operating Systems
1 6 (46.15%) AIX
1 6 (46.15%) HPUX
1 6 (46.15%) Linux
1 6 (46.15%) Red Hat Enterprise Linux
1 6 (46.15%) Solaris
1 6 (46.15%) Windows
1 6 (46.15%) Windows Server 2003
1 6 (46.15%) Windows Server 2008
1 6 (46.15%) Windows XP
Processes & Methodologies
1 11 (84.62%) ITIL
2 6 (46.15%) Release Management
3 5 (38.46%) Service Design
4 4 (30.77%) Incident Management
4 4 (30.77%) Service Delivery
5 3 (23.08%) ITIL V3
6 2 (15.38%) Capacity Management
6 2 (15.38%) Change Management
6 2 (15.38%) Configuration Management
6 2 (15.38%) Escalation Management
6 2 (15.38%) Identity Management
6 2 (15.38%) Information Security
6 2 (15.38%) Information Security Management
6 2 (15.38%) Network Management
6 2 (15.38%) Problem Management
6 2 (15.38%) Root Cause Analysis
6 2 (15.38%) Security Management
6 2 (15.38%) Service Continuity Management
6 2 (15.38%) Supplier Management
6 2 (15.38%) Time Management
Programming Languages
1 6 (46.15%) Bourne shell
1 6 (46.15%) Java
1 6 (46.15%) Korn
1 6 (46.15%) Perl
1 6 (46.15%) PowerShell
1 6 (46.15%) SQL
1 6 (46.15%) VBScript
Qualifications
1 6 (46.15%) SC Cleared
1 6 (46.15%) Security Cleared
2 4 (30.77%) ITIL Certification
3 2 (15.38%) CCNA
3 2 (15.38%) CCNP
3 2 (15.38%) Cisco Certification
4 1 (7.69%) Degree
Quality Assurance & Compliance
1 2 (15.38%) QA
Systems Management
1 6 (46.15%) Netcool
1 6 (46.15%) SCOM
1 6 (46.15%) Tivoli
2 4 (30.77%) HP SiteScope
Vendors
1 9 (69.23%) Microsoft
2 6 (46.15%) IBM
2 6 (46.15%) Red Hat
3 5 (38.46%) CA
3 5 (38.46%) HP
4 2 (15.38%) Cisco
4 2 (15.38%) Intel Security