Essex 2nd Line Support Contracts

This section looks at the demand for the 2nd Line Support role in IT contracts within the Essex region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 August 2008 with a comparison to the same period last year.

Second Line Support
Location Aberdeen Barking Basildon Basingstoke Beckenham Bedford Bedfordshire Belfast Berkshire Bicester Birmingham Bracknell Bradford Brentwood Bridgend Bridgwater Bristol Bromley Bromsgrove Buckinghamshire Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Chatham Cheltenham Cheshire Chester City of London Colchester Cornwall County Antrim Coventry Crawley Croydon Denbighshire Derby Derbyshire Devon Docklands, London Doncaster Dorset Dover Dudley Durham East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Essex Exeter Farnborough Feltham Glasgow Gloucester Gloucestershire Guildford Hammersmith Hampshire Hartlepool Heanor Hertfordshire High Wycombe Highlands Hitchin Hounslow Hull Huntingdon Inverness Isle of Man Kent King's Lynn Leeds Leicester Leicestershire Lincoln Lincolnshire London Luton Lutterworth Maidenhead Manchester Mansfield Marlow Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Northwich Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Portsmouth Reading Rugby Scotland Sheffield Shropshire Sidcup Slough Somerset South East South Wales South West South Yorkshire Southampton Southwark St Asaph Stafford Staffordshire Staines Stevenage Stockport Stockton-on-Tees Stoke-on-Trent Stratford-upon-Avon Suffolk Sunbury-on-Thames Surrey Sussex Swindon Taunton Teesside Telford Torpoint Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warwick Warwickshire West Kilbride West Midlands West Sussex West Yorkshire Weybridge Wiltshire Windsor Wolverhampton Worcestershire York Yorkshire	3 months to 29 Aug 2008	Same period last year
Rank	49	57
Rank change on same period last year	+8
Matching contract IT job ads	11	5
As % of all UK contract IT job ads sampled	0.015 %	0.005 %
As % of the category below	1.608 %	0.691 %
Daily rates quoted	1	0
Average minimum daily rate	£140	-
Average daily rate	£140	-
% change on same period last year	-
Average maximum daily rate	£140	-
UK excluding London average daily rate	£147	£167
% change on same period last year	-11.65 %
Hourly rates quoted	2	3
Average minimum hourly rate	£20.00	£19.33
Average hourly rate	£20.00	£19.50
% change on same period last year	+2.56 %
Average maximum hourly rate	£20.00	£19.67
UK excluding London average hourly rate	£15.22	£15.73
% change on same period last year	-3.24 %
Job Titles Essex
Matching contract IT job ads	684	724
As % of all UK contract IT job ads sampled	0.912 %	0.722 %
Daily rates quoted	247	209
Average minimum daily rate	£287	£313
Average daily rate	£304	£335
% change on same period last year	-9.30 %
Average maximum daily rate	£321	£357
UK excluding London average daily rate	£356	£355
% change on same period last year	+0.30 %
Hourly rates quoted	90	161
Average minimum hourly rate	£24.48	£27.94
Average hourly rate	£26.35	£28.71
% change on same period last year	-8.23 %
Average maximum hourly rate	£28.21	£29.48
UK excluding London average hourly rate	£23.79	£25.66
% change on same period last year	-7.31 %
2nd Line Support East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 2nd Line Support across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Essex region.

2nd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Essex region.

2nd Line Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Essex region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Colchester	-	3	-	-
Basildon	-	2	-	-
Brentwood	+2	1	-	-

2nd Line Support East of England

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 21 (67.74 %) MS Office 2 20 (64.52 %) Active Directory 3 12 (38.71 %) Citrix 4 11 (35.48 %) Windows 5 8 (25.81 %) Microsoft 5 8 (25.81 %) Finance 5 8 (25.81 %) Incident Management 5 8 (25.81 %) Problem Management 6 7 (22.58 %) MS Excel 7 5 (16.13 %) Legal 7 5 (16.13 %) Windows XP 8 4 (12.90 %) Windows Server 2003 9 3 (9.677 %) MS Exchange 10 2 (6.452 %) Windows 2000 10 2 (6.452 %) C

11 1 (3.226 %) Education 11 1 (3.226 %) Government 11 1 (3.226 %) Health 11 1 (3.226 %) Pharmaceutical 11 1 (3.226 %) Firewall 11 1 (3.226 %) Telecoms 11 1 (3.226 %) Windows NT 11 1 (3.226 %) Alcatel 11 1 (3.226 %) Novell 11 1 (3.226 %) Dell 11 1 (3.226 %) ITIL 11 1 (3.226 %) TCP/IP 11 1 (3.226 %) VPN 11 1 (3.226 %) Document Management 11 1 (3.226 %) Local Government

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 3 (9.677 %) MS Exchange 2 1 (3.226 %) Exchange Server 2003	Applications 1 21 (67.74 %) MS Office 2 7 (22.58 %) MS Excel
Communications & Networking 1 1 (3.226 %) TCP/IP 1 1 (3.226 %) VPN 1 1 (3.226 %) Firewall	General 1 8 (25.81 %) Finance 2 5 (16.13 %) Legal 3 1 (3.226 %) Local Government 3 1 (3.226 %) Pharmaceutical 3 1 (3.226 %) Telecoms 3 1 (3.226 %) Education 3 1 (3.226 %) Government 3 1 (3.226 %) Health
Operating Systems 1 11 (35.48 %) Windows 2 5 (16.13 %) Windows XP 3 4 (12.90 %) Windows Server 2003 4 2 (6.452 %) Windows 2000 5 1 (3.226 %) Windows NT	Processes & Methodologies 1 8 (25.81 %) Incident Management 1 8 (25.81 %) Problem Management 2 1 (3.226 %) SC Cleared 2 1 (3.226 %) Security Cleared 2 1 (3.226 %) ITIL 2 1 (3.226 %) Document Management
Programming Languages 1 2 (6.452 %) C	System Software 1 20 (64.52 %) Active Directory
Vendors 1 12 (38.71 %) Citrix 2 8 (25.81 %) Microsoft 3 1 (3.226 %) Dell 3 1 (3.226 %) Alcatel 3 1 (3.226 %) Novell