The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 49 43 38
Rank change year-on-year
-6 -5
Contract jobs requiring a 2nd Line Support 5 6 13
As % of all contract IT jobs located in Essex 1.05% 1.33% 2.69%
As % of the Job Titles category 1.16% 1.44% 2.77%
Number of daily rates quoted 1 1 6
Average daily rate
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£165 £213 £140
Average daily rate % change year-on-year
-22.35% +51.78%
UK excluding London average daily rate £165 £146 £170
% change year-on-year
+13.20% -14.26%
Number of hourly rates quoted 2 4 1
Average hourly rate £13.50 £16.00 £14.25
Average hourly rate % change year-on-year
-15.62% +12.28%
UK excluding London average hourly rate £14.00 £15.00 £14.50
% change year-on-year
-6.66% +3.44%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Essex
Contract IT job ads with a match in the
Job Titles category
432 417 470
As % of all contract IT jobs located in Essex 90.57% 92.26% 97.11%
Number of daily rates quoted 215 198 247
Average daily rate £375 £375 £300
Average daily rate % change year-on-year
- +25.00%
90% offered a daily rate of more than £200 £170 £99
10% offered a daily rate of more than £500 £550 £458
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 59 63 76
Average hourly rate £24.12 £16.00 £30.00
Average hourly rate % change year-on-year
+50.75% -46.66%
90% offered a hourly rate of more than £13.50 £10.50 £16.00
10% offered a hourly rate of more than £41.95 £38.70 £38.88
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

2nd Line Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Essex

2nd Line Support
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Essex region.

2nd Line Support Daily Rate Trend in Essex

2nd Line Support
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Essex region.

2nd Line Support Hourly Rate Trend in Essex

2nd Line Support
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Essex region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -5 2 - -
Southend-on-Sea - 2 - - 1
Brentwood - - - -
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Essex

For the 6 months to 28 August 2014, IT contractor jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 6 (85.71%) Windows
1 6 (85.71%) Active Directory
2 4 (57.14%) Microsoft
2 4 (57.14%) Windows XP
2 4 (57.14%) Windows 7
3 3 (42.86%) McAfee
3 3 (42.86%) MS Exchange
3 3 (42.86%) MS Office
3 3 (42.86%) SLA
3 3 (42.86%) TCP/IP
4 2 (28.57%) HP
4 2 (28.57%) ITIL
4 2 (28.57%) Broadband
4 2 (28.57%) Avaya
4 2 (28.57%) Windows Server 2003
4 2 (28.57%) Backup Exec
4 2 (28.57%) Norton AntiVirus
4 2 (28.57%) Firewall
4 2 (28.57%) WSUS
4 2 (28.57%) iPhone
4 2 (28.57%) SaaS
4 2 (28.57%) Windows 8
4 2 (28.57%) Symantec
5 1 (14.29%) Opsview
5 1 (14.29%) Nimsoft
5 1 (14.29%) Office 365
5 1 (14.29%) Cacti
5 1 (14.29%) Windows Server 2008
5 1 (14.29%) Exchange Server 2007
5 1 (14.29%) Wi-Fi

2nd Line Support
Top Related IT Skills in Essex by Category

For the 6 months to 28 August 2014, IT contractor jobs across the Essex region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (42.86%) MS Exchange
2 1 (14.29%) Exchange Server 2003
2 1 (14.29%) Exchange Server 2007
Applications
1 3 (42.86%) MS Office
2 1 (14.29%) MS Excel
Cloud Services
1 2 (28.57%) SaaS
2 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) TCP/IP
2 2 (28.57%) Firewall
2 2 (28.57%) Broadband
3 1 (14.29%) LAN
3 1 (14.29%) WAN
3 1 (14.29%) DHCP
3 1 (14.29%) Wi-Fi
3 1 (14.29%) DNS
General
1 1 (14.29%) Local Government
Miscellaneous
1 2 (28.57%) iPhone
2 1 (14.29%) NHS
Operating Systems
1 6 (85.71%) Windows
2 4 (57.14%) Windows 7
2 4 (57.14%) Windows XP
3 2 (28.57%) Windows Server 2003
3 2 (28.57%) Windows 8
4 1 (14.29%) Windows 2000
4 1 (14.29%) Windows Vista
4 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Service Delivery
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MCDST
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 6 (85.71%) Active Directory
Systems Management
1 2 (28.57%) Norton AntiVirus
1 2 (28.57%) Backup Exec
1 2 (28.57%) WSUS
2 1 (14.29%) Cacti
2 1 (14.29%) Opsview
2 1 (14.29%) OVSD
2 1 (14.29%) OpenView
2 1 (14.29%) Systems Management Server (SMS)
2 1 (14.29%) Nagios
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) McAfee
3 2 (28.57%) Symantec
3 2 (28.57%) HP
3 2 (28.57%) Avaya
4 1 (14.29%) CA
4 1 (14.29%) Citrix
4 1 (14.29%) Nimsoft
Southend-On-Sea, Essex
Randstad Technologies
Rate: £1 per annum
Posted: Yesterday