The table below looks at the statistics for the Help Desk Support Analyst role in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank - 48 43
Contract jobs requiring a Help Desk Support Analyst 0 2 8
As % of all contract IT jobs located in Essex - 0.43% 1.65%
As % of the Job Titles category - 0.47% 1.70%
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £103 £102 £135
% change year-on-year
+0.49% -24.44%
Number of hourly rates quoted 0 2 4
Average hourly rate - £13.25 £16.50
Average hourly rate % change year-on-year
- -19.69%
UK excluding London average hourly rate £14.50 £16.00 £14.75
% change year-on-year
-9.37% +8.47%
Help Desk Support Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Essex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Essex
Contract IT job ads with a match in the
Job Titles category
440 427 470
As % of all contract IT jobs located in Essex 90.53% 92.42% 97.11%
Number of daily rates quoted 219 202 247
Average daily rate £375 £375 £300
Average daily rate % change year-on-year
- +25.00%
90% offered a daily rate of more than £200 £173 £99
10% offered a daily rate of more than £500 £550 £458
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 61 66 76
Average hourly rate £22.00 £16.00 £30.00
Average hourly rate % change year-on-year
+37.50% -46.66%
90% offered a hourly rate of more than £13.50 £10.50 £16.00
10% offered a hourly rate of more than £41.95 £37.65 £38.88
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Help Desk Support Analyst
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in Essex

Help Desk Support Analyst
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the Essex region.

Help Desk Support Analyst Daily Rate Trend in Essex

Help Desk Support Analyst
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the Essex region.

Help Desk Support Analyst Hourly Rate Trend in Essex

Help Desk Support Analyst
Top 21 Related IT Skills in Essex

For the 6 months to 1 September 2014, IT contractor jobs across the Essex region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 5 (100.00%) MS Office
2 4 (80.00%) Active Directory
2 4 (80.00%) Windows XP
2 4 (80.00%) Windows
3 3 (60.00%) SLA
3 3 (60.00%) OpenView
3 3 (60.00%) HP
3 3 (60.00%) Remedy
3 3 (60.00%) Windows 7
4 1 (20.00%) Firewall
4 1 (20.00%) Data Analysis
4 1 (20.00%) Business Analysis
4 1 (20.00%) Release Management
4 1 (20.00%) Time Management
4 1 (20.00%) Mainframe
4 1 (20.00%) Citrix
4 1 (20.00%) Microsoft
4 1 (20.00%) ITIL
4 1 (20.00%) MS Excel
4 1 (20.00%) MS Access
4 1 (20.00%) Client/Server

Help Desk Support Analyst
Top Related IT Skills in Essex by Category

For the 6 months to 1 September 2014, IT contractor jobs across the Essex region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 5 (100.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 1 (20.00%) Firewall
Database & Business Intelligence
1 1 (20.00%) MS Access
Miscellaneous
1 1 (20.00%) Client/Server
1 1 (20.00%) Mainframe
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows XP
2 3 (60.00%) Windows 7
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Data Analysis
1 1 (20.00%) Business Analysis
1 1 (20.00%) Release Management
1 1 (20.00%) Time Management
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 4 (80.00%) Active Directory
Systems Management
1 3 (60.00%) OpenView
Vendors
1 3 (60.00%) HP
1 3 (60.00%) Remedy
2 1 (20.00%) Microsoft
2 1 (20.00%) Citrix