The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 48 48 45
Rank change year-on-year
0 -3
Contract jobs requiring a Help Desk Support 7 4 8
As % of all contract IT jobs located in Essex 1.44% 0.87% 1.64%
As % of the Job Titles category 1.60% 0.95% 1.69%
Number of daily rates quoted 0 3 2
Average daily rate
Keep up to 90%
of your Daily Rate
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- £165 £110
Average daily rate % change year-on-year
- +50.00%
UK excluding London average daily rate £120 £104 £110
% change year-on-year
+15.94% -5.90%
Number of hourly rates quoted 7 1 3
Average hourly rate £15.00 £16.00 £10.50
Average hourly rate % change year-on-year
-6.25% +52.38%
90% offered a hourly rate of more than £11.40 £16.00 £10.10
10% offered a hourly rate of more than £17.50 £16.00 £18.10
UK excluding London average hourly rate £14.00 £11.75 £12.50
% change year-on-year
+19.14% -6.00%
Job Titles Category
Essex
Contract IT job ads with a match in the
Job Titles category
438 420 474
As % of all contract IT jobs located in Essex 90.31% 91.50% 97.13%
Number of daily rates quoted 227 202 244
Average daily rate £375 £325 £300
Average daily rate % change year-on-year
+15.38% +8.33%
90% offered a daily rate of more than £190 £175 £110
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 58 70 90
Average hourly rate £16.50 £22.66 £30.00
Average hourly rate % change year-on-year
-27.18% -24.46%
90% offered a hourly rate of more than £13.85 £10.80 £14.45
10% offered a hourly rate of more than £39.80 £38.00 £40.20
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Help Desk Support
East of England

Help Desk Support
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Essex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Essex

Help Desk Support
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Essex region.

Help Desk Support Daily Rate Trend in Essex

Help Desk Support
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Essex region.

Help Desk Support Hourly Rate Trend in Essex

Help Desk Support
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Essex region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -9 1 - -
Help Desk Support
East of England

Help Desk Support
Top 30 Related IT Skills in Essex

For the 6 months to 28 July 2014, IT contractor jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 10 (71.43%) Windows
2 9 (64.29%) Windows XP
2 9 (64.29%) Citrix
3 8 (57.14%) Windows 7
3 8 (57.14%) Active Directory
3 8 (57.14%) MS Office
4 7 (50.00%) ITIL
5 4 (28.57%) SLA
5 4 (28.57%) Microsoft
6 3 (21.43%) OpenView
6 3 (21.43%) HP
6 3 (21.43%) Remedy
7 1 (7.14%) Cacti
7 1 (7.14%) Nimsoft
7 1 (7.14%) Opsview
7 1 (7.14%) Mainframe
7 1 (7.14%) CA
7 1 (7.14%) Windows Server 2003
7 1 (7.14%) Nagios
7 1 (7.14%) Cisco
7 1 (7.14%) MS Excel
7 1 (7.14%) MS Access
7 1 (7.14%) Client/Server
7 1 (7.14%) Data Analysis
7 1 (7.14%) Business Analysis
7 1 (7.14%) Data Protection Act
7 1 (7.14%) Release Management
7 1 (7.14%) Time Management
7 1 (7.14%) Data Protection
7 1 (7.14%) Service Management

Help Desk Support
Top Related IT Skills in Essex by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Essex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 8 (57.14%) MS Office
2 1 (7.14%) MS Excel
Communications & Networking
1 1 (7.14%) Firewall
Database & Business Intelligence
1 1 (7.14%) MS Access
General
1 1 (7.14%) Publishing
Miscellaneous
1 1 (7.14%) Client/Server
1 1 (7.14%) Mainframe
1 1 (7.14%) Data Protection Act
Operating Systems
1 10 (71.43%) Windows
2 9 (64.29%) Windows XP
3 8 (57.14%) Windows 7
4 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 7 (50.00%) ITIL
2 1 (7.14%) Service Management
2 1 (7.14%) Data Analysis
2 1 (7.14%) Business Analysis
2 1 (7.14%) Release Management
2 1 (7.14%) Time Management
2 1 (7.14%) Data Protection
Quality Assurance & Compliance
1 4 (28.57%) SLA
System Software
1 8 (57.14%) Active Directory
Systems Management
1 3 (21.43%) OpenView
2 1 (7.14%) Nagios
2 1 (7.14%) Cacti
2 1 (7.14%) Opsview
Vendors
1 9 (64.29%) Citrix
2 4 (28.57%) Microsoft
3 3 (21.43%) HP
3 3 (21.43%) Remedy
4 1 (7.14%) Nimsoft
4 1 (7.14%) Cisco
4 1 (7.14%) CA