The first table below looks at the demand for the Technical Support role in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Essex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 45 42 43
Rank change year-on-year
-3 +1
Contract jobs requiring a Technical Support 2 3 7
As % of all contract IT jobs located in Essex 0.498% 0.723% 1.786%
As % of the Job Titles category 0.548% 0.767% 1.887%
Number of daily rates quoted 0 0 5
Average daily rate - - £100
UK excluding London average daily rate £140 £233 £223
% change year-on-year
-39.78% +4.49%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £7.19
UK excluding London average hourly rate £13.50 £15.25 £16.00
% change year-on-year
-11.47% -4.68%
All Job Titles
Essex
Contract IT job ads with a match in the
Job Titles category
365 391 371
As % of all contract IT jobs located in Essex 90.80% 94.22% 94.64%
Number of daily rates quoted 185 184 168
Average daily rate £300 £300 £288
Average daily rate % change year-on-year
- +4.34%
90% offered a daily rate of more than £160 £105 £78
10% offered a daily rate of more than £450 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 65 58 68
Average hourly rate £28.00 £26.28 £27.50
Average hourly rate % change year-on-year
+6.54% -4.43%
90% offered a hourly rate of more than £11.00 £13.00 £12.00
10% offered a hourly rate of more than £38.00 £41.50 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Technical Support
East of England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support across the Essex region as a proportion of the total demand within the Job Titles category.

Essex Technical Support Jobs Demand Trend

Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Essex region.

Essex Technical Support Daily Rate Trend

Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Essex region.

Essex Technical Support Hourly Rate Trend

Technical Support
Top 12 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 1 (50.00%) SQL
1 1 (50.00%) MS Office
1 1 (50.00%) LAN
1 1 (50.00%) WAN
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Active Directory
1 1 (50.00%) Citrix
1 1 (50.00%) Project Management
1 1 (50.00%) Technical Architecture
1 1 (50.00%) Xen
1 1 (50.00%) XenServer

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Essex region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
Communications & Networking
1 1 (50.00%) LAN
1 1 (50.00%) WAN
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
Processes & Methodologies
1 1 (50.00%) Project Management
1 1 (50.00%) Technical Architecture
Programming Languages
1 1 (50.00%) SQL
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Xen
1 1 (50.00%) XenServer
Vendors
1 1 (50.00%) Citrix
Harlow, South East
The client is looking for someone with a mixture of 1st/2nd line experience: Essential Skills: 3+ years experience of providing IT/desktop support (ideally related to product...
Computer Futures
Posted: 15 May 2013