The table below looks at the statistics for Service Management skills in IT contracts advertised for the Exeter region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 19 - 15
Rank change year-on-year
- 0
Contract jobs citing Service Management 5 0 1
As % of all contract IT jobs located in Exeter 5.05% - 1.56%
As % of the Processes & Methodologies category 6.02% - 2.22%
Number of daily rates quoted 2 0 1
Average daily rate £315 - £175
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
Devon

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Exeter region.

Processes & Methodologies Category
Exeter
Contract IT job ads with a match in the
Processes & Methodologies category
83 84 45
As % of all contract IT jobs located in Exeter 83.84% 64.62% 70.31%
Number of daily rates quoted 62 22 24
Average daily rate £420 £398 £300
Average daily rate % change year-on-year
+5.66% +32.50%
90% offered a daily rate of more than £290 £225 £175
10% offered a daily rate of more than £530 £518 £375
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 0 5 4
Average hourly rate - £36.50 £31.75
Average hourly rate % change year-on-year
- +14.96%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Exeter

Service Management
Daily Rate Trend in Exeter

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Exeter region.

Service Management Daily Rate Trend in Exeter

Service Management
Daily Rate Histogram in Exeter

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Exeter region over the 3 months to 5 February 2016.

Service Management Daily Rate Histogram in Exeter

Service Management
Hourly Rate Trend in Exeter

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Exeter region.

Service Management Hourly Rate Trend in Exeter

Service Management
Top 30 Related IT Skills in Exeter

For the 6 months to 5 February 2016, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (87.50%) ITIL
2 4 (50.00%) SLA
2 4 (50.00%) ITIL Certification
3 3 (37.50%) SC Cleared
3 3 (37.50%) Security Cleared
3 3 (37.50%) Windows
3 3 (37.50%) Service Delivery
4 2 (25.00%) Change Management
4 2 (25.00%) Linux
4 2 (25.00%) Perl
4 2 (25.00%) IBM
4 2 (25.00%) Tivoli
4 2 (25.00%) Tivoli Monitoring
5 1 (12.50%) Project Management
5 1 (12.50%) ISO 14001
5 1 (12.50%) Thin Client
5 1 (12.50%) C
5 1 (12.50%) VMware Infrastructure
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Microsoft Azure
5 1 (12.50%) vSphere
5 1 (12.50%) Bash Shell
5 1 (12.50%) Waterfall
5 1 (12.50%) Exchange Server 2010
5 1 (12.50%) Office 365
5 1 (12.50%) Windows Intune
5 1 (12.50%) Data Transformation
5 1 (12.50%) People Management
5 1 (12.50%) Remote Desktop
5 1 (12.50%) Windows Server

Service Management
Top Related IT Skills in Exeter by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) Exchange Server 2010
1 1 (12.50%) MS Exchange
Applications
1 1 (12.50%) MS Office
Cloud Services
1 1 (12.50%) Microsoft Azure
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Firewall
1 1 (12.50%) LAN
1 1 (12.50%) Remote Desktop
1 1 (12.50%) WAN
General
1 1 (12.50%) Back Office
1 1 (12.50%) Finance
1 1 (12.50%) Telecoms
Job Titles
1 1 (12.50%) 1st/2nd Line Support
1 1 (12.50%) 2nd/3rd Line Support
1 1 (12.50%) 3rd Line Support
1 1 (12.50%) CRM Manager
1 1 (12.50%) CRM Project Manager
1 1 (12.50%) Operations Manager
1 1 (12.50%) PC Support
1 1 (12.50%) Project Manager
Miscellaneous
1 1 (12.50%) Fat Client
1 1 (12.50%) Management Information System
1 1 (12.50%) Thin Client
Operating Systems
1 3 (37.50%) Windows
2 2 (25.00%) Linux
3 1 (12.50%) Windows Server
3 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) ITIL
2 3 (37.50%) Service Delivery
3 2 (25.00%) Change Management
4 1 (12.50%) Agile Software Development
4 1 (12.50%) CRM
4 1 (12.50%) Data Migration
4 1 (12.50%) Data Transformation
4 1 (12.50%) Migration
4 1 (12.50%) People Management
4 1 (12.50%) Performance Management
4 1 (12.50%) Project Management
4 1 (12.50%) Project Planning
4 1 (12.50%) Resource Management
4 1 (12.50%) Waterfall
Programming Languages
1 2 (25.00%) Perl
2 1 (12.50%) Bash Shell
2 1 (12.50%) C
Qualifications
1 4 (50.00%) ITIL Certification
2 3 (37.50%) SC Cleared
2 3 (37.50%) Security Cleared
Quality Assurance & Compliance
1 4 (50.00%) SLA
2 1 (12.50%) ISO 14001
2 1 (12.50%) ISO 9001
2 1 (12.50%) QA
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) VMware Infrastructure
1 1 (12.50%) vSphere
Systems Management
1 2 (25.00%) Tivoli
1 2 (25.00%) Tivoli Monitoring
2 1 (12.50%) Windows Intune
Vendors
1 2 (25.00%) IBM
2 1 (12.50%) Cisco
2 1 (12.50%) Citrix
2 1 (12.50%) HP
2 1 (12.50%) Microsoft
2 1 (12.50%) VMware