The table below looks at the statistics for Service Management skills in IT contracts advertised for the Exeter region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 15 21 22
Rank change year-on-year
+6 +1
Contract jobs citing Service Management 1 1 3
As % of all contract IT jobs located in Exeter 1.19% 0.98% 2.91%
As % of the Processes & Methodologies category 1.47% 1.35% 3.66%
Number of daily rates quoted 1 0 2
Average daily rate £405 - £175
UK excluding London average daily rate £400 £365 £350
% change year-on-year
+9.58% +4.28%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £175.00
UK excluding London average hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
Devon

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Exeter region.

Processes & Methodologies Category
Exeter
Contract IT job ads with a match in the
Processes & Methodologies category
68 74 82
As % of all contract IT jobs located in Exeter 80.95% 72.55% 79.61%
Number of daily rates quoted 41 26 35
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £320 £200 £175
10% offered a daily rate of more than £425 £405 £434
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 7 1 5
Average hourly rate £23.50 £34.00 £31.50
Average hourly rate % change year-on-year
-30.88% +7.93%
90% offered a hourly rate of more than £12.00 £34.00 £11.88
10% offered a hourly rate of more than £35.50 £34.00 £175.00
UK excluding London average hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Service Management
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Exeter

Service Management
Daily Rate Trend in Exeter

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Exeter region.

Service Management Daily Rate Trend in Exeter

Service Management
Hourly Rate Trend in Exeter

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Exeter region.

Service Management Hourly Rate Trend in Exeter

Service Management
Top 29 Related IT Skills in Exeter

For the 6 months to 29 April 2016, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (66.67%) ITIL
1 4 (66.67%) ITIL Certification
2 3 (50.00%) Service Delivery
3 2 (33.33%) Change Management
3 2 (33.33%) Management Information System
3 2 (33.33%) CRM
3 2 (33.33%) Migration
3 2 (33.33%) Agile Software Development
3 2 (33.33%) Project Planning
3 2 (33.33%) Resource Management
3 2 (33.33%) QA
3 2 (33.33%) Data Migration
3 2 (33.33%) SC Cleared
3 2 (33.33%) Security Cleared
3 2 (33.33%) Waterfall
3 2 (33.33%) Data Transformation
3 2 (33.33%) SLA
4 1 (16.67%) People Management
4 1 (16.67%) Performance Management
4 1 (16.67%) LAN
4 1 (16.67%) WAN
4 1 (16.67%) ISO 9001
4 1 (16.67%) Project Management
4 1 (16.67%) C
4 1 (16.67%) MS Office
4 1 (16.67%) Telecoms
4 1 (16.67%) Finance
4 1 (16.67%) ISO 14001
4 1 (16.67%) Firewall

Service Management
Top Related IT Skills in Exeter by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Communications & Networking
1 1 (16.67%) Firewall
1 1 (16.67%) LAN
1 1 (16.67%) WAN
General
1 1 (16.67%) Finance
1 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) CRM Manager
1 2 (33.33%) CRM Project Manager
1 2 (33.33%) Project Manager
2 1 (16.67%) Operations Manager
Miscellaneous
1 2 (33.33%) Management Information System
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) Service Delivery
3 2 (33.33%) Agile Software Development
3 2 (33.33%) Change Management
3 2 (33.33%) CRM
3 2 (33.33%) Data Migration
3 2 (33.33%) Data Transformation
3 2 (33.33%) Migration
3 2 (33.33%) Project Planning
3 2 (33.33%) Resource Management
3 2 (33.33%) Waterfall
4 1 (16.67%) People Management
4 1 (16.67%) Performance Management
4 1 (16.67%) Project Management
Programming Languages
1 1 (16.67%) C
Qualifications
1 4 (66.67%) ITIL Certification
2 2 (33.33%) SC Cleared
2 2 (33.33%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) QA
1 2 (33.33%) SLA
2 1 (16.67%) ISO 14001
2 1 (16.67%) ISO 9001