The table below looks at the statistics for Service Management skills in IT contracts advertised for the Exeter region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 23 30 16
Rank change year-on-year
+7 -14
Contract jobs citing Service Management 3 6 3
As % of all contract IT jobs located in Exeter 2.17% 2.90% 3.66%
As % of the Processes & Methodologies category 3.26% 3.68% 4.92%
Number of daily rates quoted 2 5 1
Average daily rate
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£385 £380 £325
Average daily rate % change year-on-year
+1.31% +16.92%
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 1 0 0
Average hourly rate £22.50 - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
Devon

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Exeter region.

Processes & Methodologies Category
Exeter
Contract IT job ads with a match in the
Processes & Methodologies category
92 163 61
As % of all contract IT jobs located in Exeter 66.67% 78.74% 74.39%
Number of daily rates quoted 60 122 38
Average daily rate £325 £375 £415
Average daily rate % change year-on-year
-13.33% -9.63%
90% offered a daily rate of more than £288 £290 £215
10% offered a daily rate of more than £453 £548 £550
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 3 3 5
Average hourly rate £35.50 £19.50 £11.00
Average hourly rate % change year-on-year
+82.05% +77.27%
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Management
Jobs Demand Trend in Exeter

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Exeter region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Exeter

Service Management
Daily Rate Trend in Exeter

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Exeter region.

Service Management Daily Rate Trend in Exeter

Service Management
Hourly Rate Trend in Exeter

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Exeter region.

Service Management Hourly Rate Trend in Exeter

Service Management
Top 30 Related IT Skills in Exeter

For the 6 months to 3 September 2015, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (80.00%) Windows
2 3 (60.00%) ITIL
3 2 (40.00%) DNS
3 2 (40.00%) SLA
3 2 (40.00%) Perl
3 2 (40.00%) SC Cleared
3 2 (40.00%) Security Cleared
3 2 (40.00%) Linux
3 2 (40.00%) IBM
3 2 (40.00%) Microsoft
3 2 (40.00%) Tivoli
3 2 (40.00%) Tivoli Monitoring
4 1 (20.00%) Firewall
4 1 (20.00%) Back Office
4 1 (20.00%) Scrum
4 1 (20.00%) VMware
4 1 (20.00%) Agile Software Development
4 1 (20.00%) Load Balancing
4 1 (20.00%) Microsoft Virtual Server
4 1 (20.00%) Fat Client
4 1 (20.00%) Network Security
4 1 (20.00%) Active Directory
4 1 (20.00%) HP
4 1 (20.00%) Citrix
4 1 (20.00%) SAN
4 1 (20.00%) Red Hat
4 1 (20.00%) Thin Client
4 1 (20.00%) Apache
4 1 (20.00%) SharePoint
4 1 (20.00%) MS Exchange

Service Management
Top Related IT Skills in Exeter by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Exeter region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IIS
1 1 (20.00%) Apache
1 1 (20.00%) SharePoint
1 1 (20.00%) MS Exchange
1 1 (20.00%) Exchange Server 2010
Cloud Services
1 1 (20.00%) Microsoft Azure
1 1 (20.00%) Office 365
Communications & Networking
1 2 (40.00%) DNS
2 1 (20.00%) SAN
2 1 (20.00%) Firewall
2 1 (20.00%) Network Security
2 1 (20.00%) VoIP
2 1 (20.00%) DHCP
2 1 (20.00%) TCP/IP
2 1 (20.00%) VPN
Database & Business Intelligence
1 1 (20.00%) MySQL
1 1 (20.00%) SQL Server
General
1 1 (20.00%) Back Office
Job Titles
1 1 (20.00%) 3rd Line Support
1 1 (20.00%) Server Engineer
1 1 (20.00%) Product Manager
1 1 (20.00%) PC Support
1 1 (20.00%) Wintel Engineer
1 1 (20.00%) Wintel Server Engineer
Miscellaneous
1 1 (20.00%) Thin Client
1 1 (20.00%) Fat Client
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Linux
3 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 3 (60.00%) ITIL
2 1 (20.00%) Scrum
2 1 (20.00%) Agile Software Development
2 1 (20.00%) Load Balancing
2 1 (20.00%) User Stories
2 1 (20.00%) Performance Tuning
2 1 (20.00%) Performance Monitoring
2 1 (20.00%) Mentoring
2 1 (20.00%) Software Delivery
2 1 (20.00%) Server Hardening
Programming Languages
1 2 (40.00%) Perl
2 1 (20.00%) SQL
2 1 (20.00%) Bash Shell
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Microsoft Virtual Server
1 1 (20.00%) VMware Infrastructure
1 1 (20.00%) vSphere
Systems Management
1 2 (40.00%) Tivoli
1 2 (40.00%) Tivoli Monitoring
2 1 (20.00%) Windows Intune
Vendors
1 2 (40.00%) IBM
1 2 (40.00%) Microsoft
2 1 (20.00%) HP
2 1 (20.00%) Citrix
2 1 (20.00%) Red Hat
2 1 (20.00%) VMware
2 1 (20.00%) Cisco