The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gatwick region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 15 11 19
Rank change year-on-year
-4 +8
Contract jobs citing Service Management 2 2 3
As % of all contract IT jobs located in Gatwick 3.64% 5.26% 2.52%
As % of the Processes & Methodologies category 5.00% 6.06% 3.57%
Number of daily rates quoted 2 1 2
Average daily rate
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£320 £200 £275
Average daily rate % change year-on-year
+60.00% -27.27%
90% offered a daily rate of more than £224 £200 £255
10% offered a daily rate of more than £416 £200 £295
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gatwick region.

Processes & Methodologies Category
Gatwick
Contract IT job ads with a match in the
Processes & Methodologies category
40 33 84
As % of all contract IT jobs located in Gatwick 72.73% 86.84% 70.59%
Number of daily rates quoted 29 22 46
Average daily rate £375 £348 £350
Average daily rate % change year-on-year
+7.91% -0.71%
90% offered a daily rate of more than £201 £300 £300
10% offered a daily rate of more than £440 £550 £425
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 3 1 0
Average hourly rate £16.00 £12.00 -
Average hourly rate % change year-on-year
+33.33% -
UK excluding London average hourly rate £25.50 £30.00 £31.00
% change year-on-year
-15.00% -3.22%

Service Management
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gatwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gatwick

Service Management
Daily Rate Trend in Gatwick

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gatwick region.

Service Management Daily Rate Trend in Gatwick

Service Management
Daily Rate Histogram in Gatwick

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Gatwick region over the 3 months to 29 August 2014.

Service Management Daily Rate Histogram in Gatwick

Service Management
Top 28 Related IT Skills in Gatwick

For the 6 months to 29 August 2014, IT contractor jobs across the Gatwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 2 (100.00%) Management Information System
1 2 (100.00%) Change Management
2 1 (50.00%) ITSM
2 1 (50.00%) Back Office
2 1 (50.00%) Workflow
2 1 (50.00%) Programme Management
2 1 (50.00%) Workflow Management
2 1 (50.00%) Dynamics CRM
2 1 (50.00%) Statistics
2 1 (50.00%) Six Sigma Black Belt
2 1 (50.00%) Windows 7
2 1 (50.00%) Business Process Improvement
2 1 (50.00%) Process Improvement
2 1 (50.00%) Straight-Through Processing
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) Windows
2 1 (50.00%) MS Excel
2 1 (50.00%) CRM
2 1 (50.00%) Windows XP
2 1 (50.00%) SLA
2 1 (50.00%) Microsoft
2 1 (50.00%) HP
2 1 (50.00%) Dell
2 1 (50.00%) Six Sigma
2 1 (50.00%) Configuration Management
2 1 (50.00%) Service Delivery

Service Management
Top Related IT Skills in Gatwick by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Gatwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Business Applications
1 1 (50.00%) Dynamics CRM
General
1 1 (50.00%) Back Office
Job Titles
1 1 (50.00%) Project Manager
Miscellaneous
1 2 (100.00%) Management Information System
2 1 (50.00%) Statistics
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows XP
1 1 (50.00%) Windows 7
Processes & Methodologies
1 2 (100.00%) Change Management
2 1 (50.00%) ITSM
2 1 (50.00%) Workflow
2 1 (50.00%) Programme Management
2 1 (50.00%) Workflow Management
2 1 (50.00%) Business Process Improvement
2 1 (50.00%) Process Improvement
2 1 (50.00%) Straight-Through Processing
2 1 (50.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) CRM
2 1 (50.00%) Six Sigma
2 1 (50.00%) Configuration Management
2 1 (50.00%) Service Delivery
Qualifications
1 1 (50.00%) Six Sigma Black Belt
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) HP
1 1 (50.00%) Dell