The table below looks at the statistics for Service Management skills in IT contracts advertised for the Gatwick region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 12 - -
Rank change year-on-year
- 0
Contract jobs citing Service Management 5 0 0
As % of all contract IT jobs located in Gatwick 7.14% - -
As % of the Processes & Methodologies category 7.69% - -
Number of daily rates quoted 5 0 0
Average daily rate £440 - -
UK excluding London average daily rate £400 £368 £350
% change year-on-year
+8.84% +5.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
West Sussex

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gatwick region.

Processes & Methodologies Category
Gatwick
Contract IT job ads with a match in the
Processes & Methodologies category
65 65 17
As % of all contract IT jobs located in Gatwick 92.86% 87.84% 89.47%
Number of daily rates quoted 54 46 7
Average daily rate £400 £370 £225
Average daily rate % change year-on-year
+8.10% +64.44%
90% offered a daily rate of more than £335 £290 £200
10% offered a daily rate of more than £500 £550 £455
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 3 0 4
Average hourly rate £42.75 - £16.50
90% offered a hourly rate of more than £42.50 - £12.52
10% offered a hourly rate of more than £45.00 - £36.80
UK excluding London average hourly rate £37.50 £30.50 £31.50
% change year-on-year
+22.95% -3.17%

Service Management
Jobs Demand Trend in Gatwick

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Gatwick region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Gatwick

Service Management
Daily Rate Trend in Gatwick

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Gatwick region.

Service Management Daily Rate Trend in Gatwick

Service Management
Top 30 Related IT Skills in Gatwick

For the 6 months to 28 April 2016, IT contractor jobs across the Gatwick region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (80.00%) .NET
1 4 (80.00%) SQL Server
1 4 (80.00%) Visual Studio
1 4 (80.00%) C#
1 4 (80.00%) JavaScript
1 4 (80.00%) MCP
1 4 (80.00%) MS Excel
1 4 (80.00%) CRM
1 4 (80.00%) Microsoft
1 4 (80.00%) Microsoft Certification
1 4 (80.00%) Law
1 4 (80.00%) Dynamics CRM
1 4 (80.00%) Case Management
2 3 (60.00%) SC Cleared
2 3 (60.00%) Security Cleared
2 3 (60.00%) ASP.NET
3 2 (40.00%) Web Services
3 2 (40.00%) SQL
3 2 (40.00%) Service Delivery
3 2 (40.00%) SQL Server Integration Services
3 2 (40.00%) Agile Software Development
3 2 (40.00%) SQL Server Reporting Services
3 2 (40.00%) Workflow
4 1 (20.00%) Change Control
4 1 (20.00%) Transition Management
4 1 (20.00%) Operational Acceptance Testing
4 1 (20.00%) Process Management
4 1 (20.00%) Programme Management
4 1 (20.00%) QA
4 1 (20.00%) Test Management

Service Management
Top Related IT Skills in Gatwick by Category

For the 6 months to 28 April 2016, IT contractor jobs across the Gatwick region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Excel
Business Applications
1 4 (80.00%) Dynamics CRM
Database & Business Intelligence
1 4 (80.00%) SQL Server
2 2 (40.00%) SQL Server Integration Services
2 2 (40.00%) SQL Server Reporting Services
Development Applications
1 4 (80.00%) Visual Studio
General
1 4 (80.00%) Law
2 1 (20.00%) Telecoms
Job Titles
1 4 (80.00%) CRM Developer
1 4 (80.00%) Developer
2 1 (20.00%) .NET Developer
2 1 (20.00%) CRM Manager
2 1 (20.00%) Customer Services Manager
2 1 (20.00%) Dynamics CRM Developer
2 1 (20.00%) ICT Manager
2 1 (20.00%) JavaScript Developer
2 1 (20.00%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (80.00%) .NET
2 3 (60.00%) ASP.NET
3 2 (40.00%) Web Services
Processes & Methodologies
1 4 (80.00%) Case Management
1 4 (80.00%) CRM
2 2 (40.00%) Agile Software Development
2 2 (40.00%) Service Delivery
2 2 (40.00%) Workflow
3 1 (20.00%) Change Control
3 1 (20.00%) Change Management
3 1 (20.00%) ITIL
3 1 (20.00%) ITSM
3 1 (20.00%) Operational Acceptance Testing
3 1 (20.00%) PRINCE2
3 1 (20.00%) Process Management
3 1 (20.00%) Programme Management
3 1 (20.00%) Project Management
3 1 (20.00%) Test Management
3 1 (20.00%) Transition Management
Programming Languages
1 4 (80.00%) C#
1 4 (80.00%) JavaScript
2 2 (40.00%) SQL
Qualifications
1 4 (80.00%) MCP
1 4 (80.00%) Microsoft Certification
2 3 (60.00%) SC Cleared
2 3 (60.00%) Security Cleared
3 1 (20.00%) DV Cleared
Quality Assurance & Compliance
1 1 (20.00%) QA
Vendors
1 4 (80.00%) Microsoft