The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 49 56 57
Rank change year-on-year
+7 +1
Contract jobs requiring a 2nd Line Support 9 11 5
As % of all contract IT jobs located in Glasgow 1.46% 1.42% 0.82%
As % of the Job Titles category 1.60% 1.47% 0.86%
Number of daily rates quoted 6 8 1
Average daily rate £112 £125 £150
Average daily rate % change year-on-year
-10.40% -16.66%
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 1 1 3
Average hourly rate £187.50 £16.00 £15.50
Average hourly rate % change year-on-year
+1071.87% +3.22%
UK excluding London average hourly rate £16.00 £14.50 £15.09
% change year-on-year
+10.34% -3.90%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
563 747 583
As % of all contract IT jobs located in Glasgow 91.25% 96.64% 95.89%
Number of daily rates quoted 297 444 272
Average daily rate £325 £355 £325
Average daily rate % change year-on-year
-8.45% +9.23%
90% offered a daily rate of more than £150 £209 £225
10% offered a daily rate of more than £450 £475 £450
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 8 15 11
Average hourly rate £32.75 £15.77 £15.50
Average hourly rate % change year-on-year
+107.67% +1.74%
90% offered a hourly rate of more than £16.00 £12.10 £13.50
10% offered a hourly rate of more than £49.41 £25.50 £32.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Daily Rate Trend in Glasgow

2nd Line Support
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Hourly Rate Trend in Glasgow

2nd Line Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 10 February 2016, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 8 (66.67%) Windows
2 7 (58.33%) Microsoft
2 7 (58.33%) Windows 7
3 4 (33.33%) Active Directory
4 3 (25.00%) Windows XP
4 3 (25.00%) Windows Server 2003
4 3 (25.00%) MS Excel
5 2 (16.67%) CRM
5 2 (16.67%) Avaya
5 2 (16.67%) 3G
5 2 (16.67%) ADSL
5 2 (16.67%) Broadband
5 2 (16.67%) DHCP
5 2 (16.67%) TCP/IP
5 2 (16.67%) VPN
5 2 (16.67%) DNS
5 2 (16.67%) HP
5 2 (16.67%) Citrix
5 2 (16.67%) MS Office
5 2 (16.67%) ITIL
5 2 (16.67%) Windows Server
5 2 (16.67%) iManage
5 2 (16.67%) Windows Server 2012
5 2 (16.67%) Cisco
5 2 (16.67%) Law
5 2 (16.67%) Content Management
5 2 (16.67%) MS PowerPoint
5 2 (16.67%) PDA
6 1 (8.33%) Degree
6 1 (8.33%) Security Cleared

2nd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 10 February 2016, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (25.00%) MS Excel
2 2 (16.67%) MS Office
2 2 (16.67%) MS PowerPoint
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 2 (16.67%) 3G
1 2 (16.67%) ADSL
1 2 (16.67%) Broadband
1 2 (16.67%) DHCP
1 2 (16.67%) DNS
1 2 (16.67%) TCP/IP
1 2 (16.67%) VPN
General
1 2 (16.67%) Law
2 1 (8.33%) Banking
2 1 (8.33%) Front Office
2 1 (8.33%) Investment Banking
Miscellaneous
1 2 (16.67%) PDA
Operating Systems
1 8 (66.67%) Windows
2 7 (58.33%) Windows 7
3 3 (25.00%) Windows Server 2003
3 3 (25.00%) Windows XP
4 2 (16.67%) Windows Server
4 2 (16.67%) Windows Server 2012
5 1 (8.33%) Linux
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2008
Processes & Methodologies
1 2 (16.67%) Content Management
1 2 (16.67%) CRM
1 2 (16.67%) ITIL
2 1 (8.33%) Service Delivery
2 1 (8.33%) Service Management
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) MCP
1 1 (8.33%) MCSE
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 4 (33.33%) Active Directory
2 1 (8.33%) XenApp
2 1 (8.33%) XenDesktop
Vendors
1 7 (58.33%) Microsoft
2 2 (16.67%) Avaya
2 2 (16.67%) Cisco
2 2 (16.67%) Citrix
2 2 (16.67%) HP
2 2 (16.67%) iManage
3 1 (8.33%) Apple
3 1 (8.33%) ServiceNow
Glasgow, Lanarkshire
Evolution Recruitment Solutions
Posted: 5 days ago