The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 75 58 58
Rank change year-on-year
-17 0
Contract jobs requiring a 2nd Line Support 1 5 5
As % of all contract IT jobs located in Glasgow 0.12% 0.76% 0.60%
As % of the Job Titles category 0.13% 0.80% 0.63%
Number of daily rates quoted 0 1 0
Average daily rate
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of your Daily Rate
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- £190 -
UK excluding London average daily rate £163 £150 £170
% change year-on-year
+8.33% -11.76%
Number of hourly rates quoted 1 2 1
Average hourly rate £12.00 £16.50 £14.00
Average hourly rate % change year-on-year
-27.27% +17.85%
UK excluding London average hourly rate £14.75 £15.00 £14.50
% change year-on-year
-1.66% +3.44%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
800 628 792
As % of all contract IT jobs located in Glasgow 94.23% 95.15% 94.62%
Number of daily rates quoted 394 340 391
Average daily rate £350 £325 £315
Average daily rate % change year-on-year
+7.69% +3.14%
90% offered a daily rate of more than £200 £175 £230
10% offered a daily rate of more than £525 £450 £425
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 18 13 18
Average hourly rate £16.50 £13.00 £16.00
Average hourly rate % change year-on-year
+26.92% -18.75%
90% offered a hourly rate of more than £11.50 £9.95 £9.50
10% offered a hourly rate of more than £50.00 £17.10 £30.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

2nd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Daily Rate Trend in Glasgow

2nd Line Support
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Hourly Rate Trend in Glasgow

2nd Line Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 22 September 2014, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Windows
2 4 (80.00%) MS Office
2 4 (80.00%) Microsoft
3 3 (60.00%) Active Directory
4 2 (40.00%) VMware
4 2 (40.00%) SLA
4 2 (40.00%) Cisco
4 2 (40.00%) IP Telephony
4 2 (40.00%) VMware Server
4 2 (40.00%) SCCM
4 2 (40.00%) SQL Server
4 2 (40.00%) ITIL
5 1 (20.00%) Web Services
5 1 (20.00%) AIX
5 1 (20.00%) MS Excel
5 1 (20.00%) Windows XP
5 1 (20.00%) Ethernet
5 1 (20.00%) TCP/IP
5 1 (20.00%) EMC
5 1 (20.00%) Microsoft Certification
5 1 (20.00%) SAN
5 1 (20.00%) Symantec
5 1 (20.00%) McAfee
5 1 (20.00%) Norton AntiVirus
5 1 (20.00%) Blackberry
5 1 (20.00%) Windows 7
5 1 (20.00%) vSphere
5 1 (20.00%) Fibre Channel
5 1 (20.00%) ITIL V3
5 1 (20.00%) Video Conferencing

2nd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (80.00%) MS Office
2 1 (20.00%) MS Excel
Communications & Networking
1 2 (40.00%) IP Telephony
2 1 (20.00%) Fibre Channel
2 1 (20.00%) Ethernet
2 1 (20.00%) TCP/IP
2 1 (20.00%) SAN
Database & Business Intelligence
1 2 (40.00%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (20.00%) Web Services
Miscellaneous
1 1 (20.00%) Blackberry
1 1 (20.00%) Video Conferencing
1 1 (20.00%) iPhone
Operating Systems
1 5 (100.00%) Windows
2 1 (20.00%) AIX
2 1 (20.00%) Windows XP
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Windows 7
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) ITIL V3
Qualifications
1 1 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (40.00%) SLA
System Software
1 3 (60.00%) Active Directory
2 2 (40.00%) VMware Server
3 1 (20.00%) VMware Infrastructure
3 1 (20.00%) vSphere
Systems Management
1 2 (40.00%) SCCM
2 1 (20.00%) Norton AntiVirus
2 1 (20.00%) NetBackup
2 1 (20.00%) WSUS
Vendors
1 4 (80.00%) Microsoft
2 2 (40.00%) Cisco
2 2 (40.00%) VMware
3 1 (20.00%) EMC
3 1 (20.00%) Symantec
3 1 (20.00%) McAfee
Glasgow
Cathcart Associates
Rate: £10.00 - £14.00 per hour
Posted: 11 days ago