The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 69 63 74
Rank change year-on-year
-6 +11
Contract jobs requiring a 2nd Line Support 4 4 3
As % of all contract IT jobs located in Glasgow 0.45% 0.57% 0.32%
As % of the Job Titles category 0.47% 0.61% 0.33%
Number of daily rates quoted 2 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£139 - £100
UK excluding London average daily rate £153 £145 £150
% change year-on-year
+5.17% -3.33%
Number of hourly rates quoted 2 4 2
Average hourly rate £125.00 £15.50 £13.50
Average hourly rate % change year-on-year
+706.45% +14.81%
90% offered a hourly rate of more than £113.00 £14.10 £12.30
10% offered a hourly rate of more than £137.00 £15.50 £14.70
UK excluding London average hourly rate £14.50 £15.00 £15.00
% change year-on-year
-3.33% -
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
844 661 910
As % of all contract IT jobs located in Glasgow 94.62% 93.76% 96.09%
Number of daily rates quoted 469 358 487
Average daily rate £375 £350 £338
Average daily rate % change year-on-year
+7.14% +3.70%
90% offered a daily rate of more than £245 £250 £250
10% offered a daily rate of more than £455 £425 £465
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 25 15 16
Average hourly rate £21.50 £15.50 £14.50
Average hourly rate % change year-on-year
+38.70% +6.89%
90% offered a hourly rate of more than £12.10 £11.00 £11.89
10% offered a hourly rate of more than £80.00 £17.00 £37.50
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

2nd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Glasgow

2nd Line Support
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Daily Rate Trend in Glasgow

2nd Line Support
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Glasgow region.

2nd Line Support Hourly Rate Trend in Glasgow

2nd Line Support
Hourly Rate Histogram in Glasgow

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Glasgow region over the 3 months to 1 May 2015.

2nd Line Support Hourly Rate Histogram in Glasgow

2nd Line Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 May 2015, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 8 (66.67%) VMware
2 6 (50.00%) Active Directory
3 5 (41.67%) Windows
3 5 (41.67%) Linux
3 5 (41.67%) Citrix
3 5 (41.67%) VMware Infrastructure
4 4 (33.33%) Configuration Management
4 4 (33.33%) MS Office
4 4 (33.33%) Microsoft
5 3 (25.00%) Windows XP
5 3 (25.00%) SQL
5 3 (25.00%) MS Excel
5 3 (25.00%) VMware ESX
5 3 (25.00%) SC Cleared
5 3 (25.00%) Windows 7
5 3 (25.00%) IPsec
5 3 (25.00%) Security Cleared
6 2 (16.67%) Windows Server 2008
6 2 (16.67%) Dutch Language
6 2 (16.67%) German Language
6 2 (16.67%) VMware Server
6 2 (16.67%) Norton AntiVirus
6 2 (16.67%) Symantec
6 2 (16.67%) SharePoint
6 2 (16.67%) SLA
7 1 (8.33%) Cisco
7 1 (8.33%) Ethernet
7 1 (8.33%) TCP/IP
7 1 (8.33%) Java
7 1 (8.33%) EMC

2nd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 May 2015, IT contractor jobs across the Glasgow region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) SharePoint
Applications
1 4 (33.33%) MS Office
2 3 (25.00%) MS Excel
Communications & Networking
1 3 (25.00%) IPsec
2 1 (8.33%) Ethernet
2 1 (8.33%) TCP/IP
2 1 (8.33%) SAN
2 1 (8.33%) IP Telephony
2 1 (8.33%) Fibre Channel
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 2 (16.67%) Dutch Language
1 2 (16.67%) German Language
Miscellaneous
1 1 (8.33%) Blackberry
1 1 (8.33%) PDA
1 1 (8.33%) Analytical Skills
Operating Systems
1 5 (41.67%) Windows
1 5 (41.67%) Linux
2 3 (25.00%) Windows XP
2 3 (25.00%) Windows 7
3 2 (16.67%) Windows Server 2008
4 1 (8.33%) AIX
4 1 (8.33%) UNIX
4 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 4 (33.33%) Configuration Management
2 1 (8.33%) ITIL
2 1 (8.33%) Fault Management
2 1 (8.33%) Disaster Recovery
2 1 (8.33%) ITIL V3
Programming Languages
1 3 (25.00%) SQL
2 1 (8.33%) Java
Qualifications
1 3 (25.00%) SC Cleared
1 3 (25.00%) Security Cleared
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) DV Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 6 (50.00%) Active Directory
2 5 (41.67%) VMware Infrastructure
3 3 (25.00%) VMware ESX
4 2 (16.67%) VMware Server
5 1 (8.33%) vSphere
Systems Management
1 2 (16.67%) Norton AntiVirus
2 1 (8.33%) NetBackup
2 1 (8.33%) WSUS
2 1 (8.33%) SCCM
Vendors
1 8 (66.67%) VMware
2 5 (41.67%) Citrix
3 4 (33.33%) Microsoft
4 2 (16.67%) Symantec
5 1 (8.33%) Cisco
5 1 (8.33%) EMC
5 1 (8.33%) McAfee