The first table below looks at the demand for Customer Insight skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Customer Insight
Rank 78 59 -
Rank change year-on-year
-19 -
Contract jobs citing Customer Insight 2 2 0
As % of all contract IT jobs located in Glasgow 0.209% 0.259% -
As % of the Processes & Methodologies category 0.308% 0.385% -
Number of daily rates quoted 2 0 0
Average daily rate £450 - -
UK excluding London average daily rate £400 £319 £344
% change year-on-year
+25.49% -7.27%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £8.50 - -
All Processes & Methodologies
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
649 520 467
As % of all contract IT jobs located in Glasgow 67.82% 67.27% 68.27%
Number of daily rates quoted 340 282 277
Average daily rate £338 £338 £350
Average daily rate % change year-on-year
- -3.57%
90% offered a daily rate of more than £260 £235 £300
10% offered a daily rate of more than £450 £450 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 5 22 13
Average hourly rate £9.25 £25.00 £40.00
Average hourly rate % change year-on-year
-63.00% -37.50%
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
Customer Insight
Scotland

Customer Insight
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Customer Insight Jobs Demand Trend

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the Glasgow region.

Glasgow Customer Insight Daily Rate Trend

Customer Insight
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Glasgow region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 12 (100.00%) E-Commerce
1 12 (100.00%) Marketing
1 12 (100.00%) Digital Marketing
2 3 (25.00%) SQL Server
2 3 (25.00%) Cognos
2 3 (25.00%) Business Intelligence
2 3 (25.00%) SQL Server Integration Services
3 2 (16.67%) Retail Banking
3 2 (16.67%) SonicWALL
3 2 (16.67%) PCI DSS
3 2 (16.67%) Cisco ASA
3 2 (16.67%) Firewall
3 2 (16.67%) Management Information System
3 2 (16.67%) Wireless
3 2 (16.67%) Banking
3 2 (16.67%) Retail
3 2 (16.67%) Cisco
3 2 (16.67%) EPoS
3 2 (16.67%) EMV
3 2 (16.67%) Smartcard
3 2 (16.67%) MPLS
3 2 (16.67%) ADSL
3 2 (16.67%) LAN
3 2 (16.67%) WLAN
3 2 (16.67%) WAN
3 2 (16.67%) VPN
3 2 (16.67%) Data Warehouse
3 2 (16.67%) BGP
3 2 (16.67%) EIGRP
3 2 (16.67%) Service Delivery

Customer Insight
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Glasgow region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Communications & Networking
1 2 (16.67%) Cisco ASA
1 2 (16.67%) Firewall
1 2 (16.67%) Wireless
1 2 (16.67%) MPLS
1 2 (16.67%) ADSL
1 2 (16.67%) LAN
1 2 (16.67%) WLAN
1 2 (16.67%) WAN
1 2 (16.67%) VPN
1 2 (16.67%) BGP
1 2 (16.67%) EIGRP
1 2 (16.67%) HSRP
Database & Business Intelligence
1 3 (25.00%) SQL Server
1 3 (25.00%) SQL Server Integration Services
2 2 (16.67%) Data Warehouse
General
1 12 (100.00%) Marketing
2 2 (16.67%) Retail Banking
2 2 (16.67%) Banking
2 2 (16.67%) Retail
Job Titles
1 8 (66.67%) Business Analyst
1 8 (66.67%) Analyst
2 5 (41.67%) Project Manager
3 2 (16.67%) Technical Manager
3 2 (16.67%) Technical Project Manager
4 1 (8.333%) Consultant
4 1 (8.333%) Business Consultant
4 1 (8.333%) Project Analyst
4 1 (8.333%) Business Continuity Consultant
4 1 (8.333%) Disaster Recovery Consultant
Miscellaneous
1 2 (16.67%) Management Information System
1 2 (16.67%) EPoS
1 2 (16.67%) EMV
1 2 (16.67%) Smartcard
Processes & Methodologies
1 12 (100.00%) E-Commerce
1 12 (100.00%) Digital Marketing
2 3 (25.00%) Business Intelligence
3 2 (16.67%) Service Delivery
4 1 (8.333%) Disaster Recovery
4 1 (8.333%) Project Management
4 1 (8.333%) BCP
4 1 (8.333%) Information Management
4 1 (8.333%) Business Analysis
4 1 (8.333%) Validation
4 1 (8.333%) Business Continuity
Quality Assurance & Compliance
1 2 (16.67%) PCI DSS
Systems Management
1 2 (16.67%) FortiGate
Vendors
1 3 (25.00%) Cognos
2 2 (16.67%) SonicWALL
2 2 (16.67%) Cisco