The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 61 63 55
Rank change year-on-year
+2 -8
Contract jobs requiring a Desktop Support 12 3 4
As % of all contract IT jobs located in Glasgow 1.47% 0.38% 0.47%
As % of the Job Titles category 1.57% 0.40% 0.49%
Number of daily rates quoted 5 1 1
Average daily rate
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£103 £200 £85
Average daily rate % change year-on-year
-48.75% +135.29%
UK excluding London average daily rate £161 £150 £130
% change year-on-year
+7.50% +15.38%
Number of hourly rates quoted 5 1 1
Average hourly rate £16.50 £17.00 £14.00
Average hourly rate % change year-on-year
-2.94% +21.42%
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
765 741 813
As % of all contract IT jobs located in Glasgow 93.52% 94.64% 95.87%
Number of daily rates quoted 351 364 382
Average daily rate £338 £335 £319
Average daily rate % change year-on-year
+0.74% +5.01%
90% offered a daily rate of more than £210 £190 £240
10% offered a daily rate of more than £450 £457 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 13 22 23
Average hourly rate £17.00 £13.50 £14.50
Average hourly rate % change year-on-year
+25.92% -6.89%
90% offered a hourly rate of more than £11.50 £11.00 £9.50
10% offered a hourly rate of more than £158.80 £18.00 £35.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Desktop Support
Scotland

Desktop Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Glasgow

Desktop Support
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Glasgow region.

Desktop Support Daily Rate Trend in Glasgow

Desktop Support
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Glasgow region.

Desktop Support Hourly Rate Trend in Glasgow

Desktop Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 July 2014, IT contractor jobs across the Glasgow region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 14 (70.00%) Windows
2 11 (55.00%) Windows XP
3 9 (45.00%) Active Directory
3 9 (45.00%) Windows 7
4 7 (35.00%) SCCM
5 6 (30.00%) MS Office
6 5 (25.00%) MS Excel
7 4 (20.00%) Microsoft
7 4 (20.00%) SC Cleared
7 4 (20.00%) Security Cleared
7 4 (20.00%) Windows Server 2008
8 3 (15.00%) Microsoft Certification
8 3 (15.00%) Windows Server 2003
9 2 (10.00%) ITIL
9 2 (10.00%) MCP
9 2 (10.00%) MCSA
9 2 (10.00%) TCP/IP
9 2 (10.00%) SLA
9 2 (10.00%) Apple
9 2 (10.00%) VMware
9 2 (10.00%) Information Security
9 2 (10.00%) Service Management
10 1 (5.00%) Firewall
10 1 (5.00%) Management Information System
10 1 (5.00%) Finance
10 1 (5.00%) Migration
10 1 (5.00%) Banking
10 1 (5.00%) PDA
10 1 (5.00%) Application Packaging
10 1 (5.00%) Data Protection Act

Desktop Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 28 July 2014, IT contractor jobs across the Glasgow region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
1 1 (5.00%) Exchange Server 2010
Applications
1 6 (30.00%) MS Office
2 5 (25.00%) MS Excel
Communications & Networking
1 2 (10.00%) TCP/IP
2 1 (5.00%) Firewall
2 1 (5.00%) LAN
General
1 1 (5.00%) Finance
1 1 (5.00%) Banking
Libraries, Frameworks & Software Standards
1 1 (5.00%) Application Packaging
Miscellaneous
1 1 (5.00%) Blackberry
1 1 (5.00%) Management Information System
1 1 (5.00%) PDA
1 1 (5.00%) Data Protection Act
Operating Systems
1 14 (70.00%) Windows
2 11 (55.00%) Windows XP
3 9 (45.00%) Windows 7
4 4 (20.00%) Windows Server 2008
5 3 (15.00%) Windows Server 2003
6 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 2 (10.00%) Information Security
1 2 (10.00%) ITIL
1 2 (10.00%) Service Management
2 1 (5.00%) Migration
2 1 (5.00%) Fault Management
2 1 (5.00%) Data Protection
2 1 (5.00%) Information Governance
Qualifications
1 4 (20.00%) SC Cleared
1 4 (20.00%) Security Cleared
2 3 (15.00%) Microsoft Certification
3 2 (10.00%) MCP
3 2 (10.00%) MCSA
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 9 (45.00%) Active Directory
Systems Management
1 7 (35.00%) SCCM
Vendors
1 4 (20.00%) Microsoft
2 2 (10.00%) Apple
2 2 (10.00%) VMware
3 1 (5.00%) Symantec
3 1 (5.00%) Citrix