The table below looks at the statistics for ITSM skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 59 60 -
Rank change year-on-year
+1 -
Contract jobs citing ITSM 8 2 0
As % of all contract IT jobs located in Glasgow 1.00% 0.32% -
As % of the Processes & Methodologies category 1.23% 0.42% -
Number of daily rates quoted 3 1 0
Average daily rate
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of your Daily Rate
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£400 £375 -
Average daily rate % change year-on-year
+6.66% -
UK excluding London average daily rate £350 £350 £338
% change year-on-year
- +3.70%
Number of hourly rates quoted 1 0 0
Average hourly rate £12.10 - -
UK excluding London average hourly rate £17.63 £20.00 £14.08
% change year-on-year
-11.87% +42.02%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
652 473 602
As % of all contract IT jobs located in Glasgow 81.50% 75.56% 71.84%
Number of daily rates quoted 398 237 343
Average daily rate £400 £350 £338
Average daily rate % change year-on-year
+14.28% +3.70%
90% offered a daily rate of more than £284 £238 £265
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 14 8 8
Average hourly rate £17.50 £15.00 £15.00
Average hourly rate % change year-on-year
+16.66% -
90% offered a hourly rate of more than £12.10 £10.93 £9.50
10% offered a hourly rate of more than £68.00 £35.00 £40.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

ITSM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Glasgow region.

ITSM Daily Rate Trend in Glasgow

ITSM
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Glasgow region over the 3 months to 4 March 2015.

ITSM Daily Rate Histogram in Glasgow

ITSM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Glasgow region.

ITSM Hourly Rate Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 4 March 2015, IT contractor jobs across the Glasgow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 6 (54.55%) ITIL
2 5 (45.45%) Service Management
2 5 (45.45%) SC Cleared
2 5 (45.45%) Security Cleared
3 4 (36.36%) Continuous Improvement
4 3 (27.27%) ITIL V3
4 3 (27.27%) Remedy ITSM
4 3 (27.27%) Windows 7
4 3 (27.27%) Windows
4 3 (27.27%) Remedy
5 2 (18.18%) Project Management
5 2 (18.18%) BMC
5 2 (18.18%) OpenView Configuration Management
5 2 (18.18%) SLA
5 2 (18.18%) Microsoft
5 2 (18.18%) HP
5 2 (18.18%) MS Excel
5 2 (18.18%) SharePoint
5 2 (18.18%) E-Commerce
5 2 (18.18%) Crystal Reports
5 2 (18.18%) IIS
5 2 (18.18%) Incident Management
5 2 (18.18%) Project Planning
5 2 (18.18%) Change Management
5 2 (18.18%) Management Information System
5 2 (18.18%) Workflow
5 2 (18.18%) Finance
5 2 (18.18%) Manufacturing
5 2 (18.18%) SaaS
5 2 (18.18%) HP Operations Orchestration

ITSM
Top Related IT Skills in Glasgow by Category

For the 6 months to 4 March 2015, IT contractor jobs across the Glasgow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) SharePoint
1 2 (18.18%) IIS
Applications
1 2 (18.18%) MS Excel
2 1 (9.09%) Spreadsheet
2 1 (9.09%) MS Project
2 1 (9.09%) MS Office
Business Applications
1 3 (27.27%) Remedy ITSM
2 2 (18.18%) Remedy AR System
Cloud Services
1 2 (18.18%) SaaS
Communications & Networking
1 1 (9.09%) WAN
1 1 (9.09%) MPLS
Database & Business Intelligence
1 2 (18.18%) Crystal Reports
General
1 2 (18.18%) Finance
1 2 (18.18%) Manufacturing
Job Titles
1 3 (27.27%) Analyst
1 3 (27.27%) Support Analyst
2 2 (18.18%) Coordinator
2 2 (18.18%) Remedy Specialist
2 2 (18.18%) Project Coordinator
2 2 (18.18%) Service Desk Analyst
2 2 (18.18%) Desktop Engineer
2 2 (18.18%) Operations Engineer
2 2 (18.18%) Service Analyst
3 1 (9.09%) Applications Support Analyst
3 1 (9.09%) Senior Desktop Engineer
3 1 (9.09%) Applications Support
Miscellaneous
1 2 (18.18%) Management Information System
Operating Systems
1 3 (27.27%) Windows 7
1 3 (27.27%) Windows
Processes & Methodologies
1 6 (54.55%) ITIL
2 5 (45.45%) Service Management
3 4 (36.36%) Continuous Improvement
4 3 (27.27%) ITIL V3
5 2 (18.18%) Project Management
5 2 (18.18%) E-Commerce
5 2 (18.18%) Incident Management
5 2 (18.18%) Project Planning
5 2 (18.18%) Change Management
5 2 (18.18%) Workflow
5 2 (18.18%) Analytics
5 2 (18.18%) Performance Tuning
5 2 (18.18%) Procure-to-pay
5 2 (18.18%) Kalman Filter
6 1 (9.09%) Change Control
6 1 (9.09%) Migration
6 1 (9.09%) Programme Management
6 1 (9.09%) E-Procurement
Qualifications
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) SLA
Systems Management
1 2 (18.18%) OpenView Configuration Management
1 2 (18.18%) HP Operations Orchestration
Vendors
1 3 (27.27%) Remedy
2 2 (18.18%) BMC
2 2 (18.18%) Microsoft
2 2 (18.18%) HP