ITSM Contracts in Glasgow

IT Service Management (ITSM)
Scotland > Glasgow

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 57 63 88
Rank change year-on-year +6 +25 -27
Contract jobs citing ITSM 21 22 7
As % of all contract jobs advertised in Glasgow 2.31% 2.42% 0.67%
As % of the Processes & Methodologies category 2.51% 2.57% 0.73%
Number of daily rates quoted 15 18 4
10th Percentile £156 £116 £140
25th Percentile £228 £171 £143
Median daily rate (50th Percentile) £425 £423 £175
Median % change year-on-year +0.59% +141.43% -56.25%
75th Percentile £704 £487 £256
90th Percentile £825 £707 £358
Scotland median daily rate £282 £445 £272
% change year-on-year -36.63% +63.90% -32.13%

All Process and Methodology Skills
Glasgow

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 838 857 956
As % of all contract IT jobs advertised in Glasgow 92.09% 94.28% 92.10%
Number of daily rates quoted 539 625 723
10th Percentile £287 £325 £256
25th Percentile £400 £410 £364
Median daily rate (50th Percentile) £475 £475 £450
Median % change year-on-year - +5.56% +9.76%
75th Percentile £588 £600 £538
90th Percentile £675 £713 £600
Scotland median daily rate £475 £475 £465
% change year-on-year - +2.15% +9.41%
Number of hourly rates quoted 40 27 12
10th Percentile £13.75 - £17.85
25th Percentile £16.00 £10.63 £21.00
Median hourly rate £21.13 £13.50 £32.90
Median % change year-on-year +56.50% -58.97% +47.88%
75th Percentile £44.14 £35.00 £44.63
90th Percentile £63.75 £59.47 £49.39
Scotland median hourly rate £19.50 £17.72 £28.43
% change year-on-year +10.05% -37.66% -32.32%

ITSM
Job Vacancy Trend in Glasgow

Job postings citing ITSM as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for ITSM in Glasgow

ITSM
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing ITSM in Glasgow.

Daily rate trend for ITSM in Glasgow

ITSM
Daily Rate Histogram in Glasgow

Daily rate distribution for jobs citing ITSM in Glasgow over the 6 months to 19 April 2024.

Daily rate histogram for ITSM in Glasgow

ITSM
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing ITSM in Glasgow.

Hourly rate trend for ITSM in Glasgow

ITSM
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) Skype for Business
Applications
1 3 (14.29%) Microsoft Office
Cloud Services
1 4 (19.05%) Microsoft 365
2 2 (9.52%) Azure
3 1 (4.76%) AWS
3 1 (4.76%) Azure DevOps
3 1 (4.76%) Entra ID
3 1 (4.76%) GCP
3 1 (4.76%) Power Platform
Communications & Networking
1 3 (14.29%) Skype
2 2 (9.52%) BGP
2 2 (9.52%) Firewall
2 2 (9.52%) LAN
2 2 (9.52%) OSPF
2 2 (9.52%) SD-WAN
2 2 (9.52%) WAN
Database & Business Intelligence
1 1 (4.76%) Data Lake
1 1 (4.76%) Power BI
Development Applications
1 2 (9.52%) JIRA
General
1 13 (61.90%) Social Skills
2 6 (28.57%) Public Sector
3 3 (14.29%) Finance
4 1 (4.76%) Organisational Skills
Job Titles
1 11 (52.38%) Analyst
2 5 (23.81%) IT Analyst
2 5 (23.81%) Support Analyst
3 4 (19.05%) Desktop Analyst
4 3 (14.29%) Consultant
4 3 (14.29%) IT Support
4 3 (14.29%) IT Support Analyst
4 3 (14.29%) Programme Manager
4 3 (14.29%) Service Analyst
4 3 (14.29%) ServiceNow Consultant
5 2 (9.52%) Desktop Support
5 2 (9.52%) Desktop Support Analyst
5 2 (9.52%) Field Engineer
5 2 (9.52%) Network Engineer
5 2 (9.52%) Network Field Engineer
5 2 (9.52%) Service Desk Analyst
6 1 (4.76%) Change Analyst
6 1 (4.76%) Junior Analyst
6 1 (4.76%) Problem Analyst
6 1 (4.76%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 1 (4.76%) REST
1 1 (4.76%) SOAP
Miscellaneous
1 6 (28.57%) CMDB
2 4 (19.05%) Driving Licence
2 4 (19.05%) iPhone
3 1 (4.76%) iPad
3 1 (4.76%) Product Ownership
Operating Systems
1 5 (23.81%) Apple iOS
2 4 (19.05%) Windows
2 4 (19.05%) Windows 10
3 1 (4.76%) Android
Processes & Methodologies
1 15 (71.43%) ITIL
2 11 (52.38%) Service Management
3 5 (23.81%) Service Delivery
4 4 (19.05%) Change Management
4 4 (19.05%) Customer Service
4 4 (19.05%) Incident Management
4 4 (19.05%) Project Delivery
4 4 (19.05%) Roadmaps
5 3 (14.29%) Agile
5 3 (14.29%) Coaching
5 3 (14.29%) Continuous Improvement
5 3 (14.29%) Knowledge Management
5 3 (14.29%) Problem Management
5 3 (14.29%) Process Management
5 3 (14.29%) Product Roadmap
5 3 (14.29%) Project Management
5 3 (14.29%) Stakeholder and Relationship Management
5 3 (14.29%) Stakeholder Management
6 2 (9.52%) Change Control
6 2 (9.52%) Configuration Management
Qualifications
1 4 (19.05%) MCP
1 4 (19.05%) Microsoft Certification
1 4 (19.05%) Security Cleared
2 3 (14.29%) DV Cleared
2 3 (14.29%) SC Cleared
Quality Assurance & Compliance
1 2 (9.52%) QA
1 2 (9.52%) SLA
2 1 (4.76%) HMG Security Policy Framework
2 1 (4.76%) ISO/IEC 27001
System Software
1 5 (23.81%) Active Directory
2 1 (4.76%) BitLocker
Systems Management
1 3 (14.29%) Jamf Pro
2 2 (9.52%) Observium
3 1 (4.76%) Microsoft Intune
3 1 (4.76%) Terraform
Vendors
1 10 (47.62%) Microsoft
2 8 (38.10%) ServiceNow
3 4 (19.05%) Apple
4 3 (14.29%) Citrix
5 2 (9.52%) Cisco
5 2 (9.52%) Dell
5 2 (9.52%) HP
5 2 (9.52%) Palo Alto
5 2 (9.52%) SolarWinds
5 2 (9.52%) Zscaler
6 1 (4.76%) Google
6 1 (4.76%) Mitel