The table below looks at the statistics for ITSM skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 47 51 60
Rank change year-on-year
+4 +9
Contract jobs citing ITSM 7 8 4
As % of all contract IT jobs located in Glasgow 1.29% 1.03% 0.54%
As % of the Processes & Methodologies category 1.57% 1.37% 0.66%
Number of daily rates quoted 3 8 0
Median daily rate £333 £168 -
Median daily rate % change year-on-year
+98.50% -
UK excluding London median daily rate £335 £400 £405
% change year-on-year
-16.25% -1.23%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £11.16 £18.05 £15.00
% change year-on-year
-38.18% +20.33%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
446 583 602
As % of all contract IT jobs located in Glasgow 82.14% 75.03% 80.91%
Number of daily rates quoted 227 340 334
Median daily rate £370 £345 £363
Median daily rate % change year-on-year
+7.24% -4.82%
90% offered a daily rate of more than £265 £195 £260
10% offered a daily rate of more than £450 £475 £625
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 7 6 9
Median hourly rate £38.00 £29.36 £32.50
Median hourly rate % change year-on-year
+29.44% -9.67%
90% offered a hourly rate of more than £17.80 £12.42 £15.77
10% offered a hourly rate of more than £61.77 £49.41 £35.00
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Glasgow region.

ITSM Daily Rate Trend in Glasgow

ITSM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Glasgow region.

ITSM Hourly Rate Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 9 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for ITSM.

1 10 (100.00%) Service Management
2 7 (70.00%) ITIL
3 5 (50.00%) LAN
3 5 (50.00%) WAN
3 5 (50.00%) Firewall
4 3 (30.00%) Continuous Improvement
4 3 (30.00%) Configuration Management
4 3 (30.00%) Windows
4 3 (30.00%) Security Cleared
4 3 (30.00%) Asset Management
5 2 (20.00%) Performance Management
5 2 (20.00%) SC Cleared
5 2 (20.00%) DV Cleared
5 2 (20.00%) Service Delivery
5 2 (20.00%) Microsoft
5 2 (20.00%) Windows Server 2012
5 2 (20.00%) Security Architecture
5 2 (20.00%) Agile Software Development
5 2 (20.00%) Windows Server 2008
5 2 (20.00%) Application Performance Management
5 2 (20.00%) User Stories
5 2 (20.00%) Windows Server
5 2 (20.00%) Service Design
6 1 (10.00%) Performance Monitoring
6 1 (10.00%) User Experience
6 1 (10.00%) Private Cloud
6 1 (10.00%) Presales
6 1 (10.00%) ITIL V3
6 1 (10.00%) HP SiteScope
6 1 (10.00%) Change Control

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Excel
Business Applications
1 1 (10.00%) Remedy ITSM
Communications & Networking
1 5 (50.00%) Firewall
1 5 (50.00%) LAN
1 5 (50.00%) WAN
General
1 1 (10.00%) Law
Job Titles
1 5 (50.00%) Network Engineer
2 4 (40.00%) Build Engineer
3 2 (20.00%) Service Manager
4 1 (10.00%) DV Cleared Network Engineer
4 1 (10.00%) Implementation Engineer
4 1 (10.00%) IP Network Engineer
4 1 (10.00%) ITSM Specialist
4 1 (10.00%) LAN Engineer
4 1 (10.00%) LAN/WAN Engineer
4 1 (10.00%) Microsoft Engineer
4 1 (10.00%) SC Cleared Network Engineer
4 1 (10.00%) Switch Engineer
4 1 (10.00%) Systems Engineer
4 1 (10.00%) Technical Specialist
4 1 (10.00%) WAN Engineer
Miscellaneous
1 1 (10.00%) CMDB
1 1 (10.00%) Computer Science
1 1 (10.00%) Private Cloud
1 1 (10.00%) User Experience
Operating Systems
1 3 (30.00%) Windows
2 2 (20.00%) Windows Server
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows Server 2012
Processes & Methodologies
1 10 (100.00%) Service Management
2 7 (70.00%) ITIL
3 3 (30.00%) Asset Management
3 3 (30.00%) Configuration Management
3 3 (30.00%) Continuous Improvement
4 2 (20.00%) Agile Software Development
4 2 (20.00%) Application Performance Management
4 2 (20.00%) Performance Management
4 2 (20.00%) Security Architecture
4 2 (20.00%) Service Delivery
4 2 (20.00%) Service Design
4 2 (20.00%) User Stories
5 1 (10.00%) Change Control
5 1 (10.00%) Change Management
5 1 (10.00%) Incident Management
5 1 (10.00%) ITIL V3
5 1 (10.00%) Migration
5 1 (10.00%) Performance Monitoring
5 1 (10.00%) Presales
5 1 (10.00%) Workflow
Programming Languages
1 1 (10.00%) PowerShell
1 1 (10.00%) SQL
Qualifications
1 3 (30.00%) Security Cleared
2 2 (20.00%) DV Cleared
2 2 (20.00%) SC Cleared
3 1 (10.00%) Degree
Systems Management
1 1 (10.00%) HP SiteScope
1 1 (10.00%) SCCM
1 1 (10.00%) SCOM
1 1 (10.00%) WSUS
Vendors
1 2 (20.00%) Microsoft
2 1 (10.00%) BMC
2 1 (10.00%) Cisco
2 1 (10.00%) HP
2 1 (10.00%) Juniper
2 1 (10.00%) Remedy