The table below looks at the statistics for ITSM skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Scotland / Glasgow
Rank 43 53 61
Rank change year-on-year
+10 +8
Contract jobs citing ITSM 8 3 6
As % of all contract IT jobs located in Glasgow 1.62% 0.45% 0.81%
As % of the Processes & Methodologies category 1.90% 0.58% 1.00%
Number of daily rates quoted 4 3 0
Median daily rate £366 £140 -
Median daily rate % change year-on-year
+161.60% -
UK excluding London median daily rate £350 £353 £400
% change year-on-year
-0.70% -11.87%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.00 £18.53 £15.00
% change year-on-year
-35.22% +23.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
421 515 603
As % of all contract IT jobs located in Glasgow 85.05% 76.41% 81.60%
Number of daily rates quoted 218 289 357
Median daily rate £350 £340 £375
Median daily rate % change year-on-year
+2.94% -9.33%
90% offered a daily rate of more than £249 £200 £272
10% offered a daily rate of more than £500 £475 £470
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 8 4 8
Median hourly rate £37.50 £33.71 £17.50
Median hourly rate % change year-on-year
+11.24% +92.62%
90% offered a hourly rate of more than £17.32 £16.50 £15.26
10% offered a hourly rate of more than £61.77 £49.41 £25.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Glasgow region.

ITSM Daily Rate Trend in Glasgow

ITSM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Glasgow region.

ITSM Hourly Rate Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 20 January 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for ITSM.

1 12 (100.00%) Service Management
2 9 (75.00%) ITIL
3 5 (41.67%) LAN
3 5 (41.67%) WAN
3 5 (41.67%) Firewall
3 5 (41.67%) Continuous Improvement
4 4 (33.33%) BMC
4 4 (33.33%) Windows
5 3 (25.00%) Microsoft
5 3 (25.00%) Remedy
5 3 (25.00%) Configuration Management
5 3 (25.00%) SQL
5 3 (25.00%) Change Management
5 3 (25.00%) Asset Management
5 3 (25.00%) Incident Management
5 3 (25.00%) CMDB
5 3 (25.00%) Problem Management
5 3 (25.00%) Remedy ITSM
5 3 (25.00%) Windows Server 2012
5 3 (25.00%) Performance Management
5 3 (25.00%) Security Cleared
5 3 (25.00%) Windows Server 2008
5 3 (25.00%) Application Performance Management
5 3 (25.00%) Windows Server
6 2 (16.67%) Private Cloud
6 2 (16.67%) PowerShell
6 2 (16.67%) SC Cleared
6 2 (16.67%) DV Cleared
6 2 (16.67%) SCCM
6 2 (16.67%) SCOM

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (16.67%) MS Excel
Business Applications
1 3 (25.00%) Remedy ITSM
Communications & Networking
1 5 (41.67%) Firewall
1 5 (41.67%) LAN
1 5 (41.67%) WAN
General
1 1 (8.33%) Law
Job Titles
1 5 (41.67%) Network Engineer
2 4 (33.33%) Build Engineer
3 2 (16.67%) Administrator
3 2 (16.67%) Technical Administrator
4 1 (8.33%) Consultant
4 1 (8.33%) DV Cleared Network Engineer
4 1 (8.33%) Implementation Engineer
4 1 (8.33%) Infrastructure Specialist
4 1 (8.33%) IP Network Engineer
4 1 (8.33%) ITSM Specialist
4 1 (8.33%) LAN Engineer
4 1 (8.33%) LAN/WAN Engineer
4 1 (8.33%) Microsoft Consultant
4 1 (8.33%) Microsoft Engineer
4 1 (8.33%) Monitoring Specialist
4 1 (8.33%) SC Cleared Network Engineer
4 1 (8.33%) Switch Engineer
4 1 (8.33%) Systems Engineer
4 1 (8.33%) Technical Specialist
4 1 (8.33%) WAN Engineer
Miscellaneous
1 3 (25.00%) CMDB
2 2 (16.67%) Private Cloud
3 1 (8.33%) Computer Science
3 1 (8.33%) User Experience
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows Server
2 3 (25.00%) Windows Server 2008
2 3 (25.00%) Windows Server 2012
Processes & Methodologies
1 12 (100.00%) Service Management
2 9 (75.00%) ITIL
3 5 (41.67%) Continuous Improvement
4 3 (25.00%) Application Performance Management
4 3 (25.00%) Asset Management
4 3 (25.00%) Change Management
4 3 (25.00%) Configuration Management
4 3 (25.00%) Incident Management
4 3 (25.00%) Performance Management
4 3 (25.00%) Problem Management
5 2 (16.67%) Change Control
6 1 (8.33%) Infrastructure Monitoring
6 1 (8.33%) ITIL V3
6 1 (8.33%) Migration
6 1 (8.33%) Performance Monitoring
6 1 (8.33%) Presales
6 1 (8.33%) Workflow
Programming Languages
1 3 (25.00%) SQL
2 2 (16.67%) PowerShell
Qualifications
1 3 (25.00%) Security Cleared
2 2 (16.67%) DV Cleared
2 2 (16.67%) SC Cleared
3 1 (8.33%) Degree
3 1 (8.33%) ITIL Certification
Systems Management
1 2 (16.67%) SCCM
1 2 (16.67%) SCOM
1 2 (16.67%) WSUS
2 1 (8.33%) BMC PATROL
2 1 (8.33%) HP SiteScope
Vendors
1 4 (33.33%) BMC
2 3 (25.00%) Microsoft
2 3 (25.00%) Remedy
3 1 (8.33%) Cisco
3 1 (8.33%) HP
3 1 (8.33%) Juniper