The table below looks at the statistics for ITSM skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 69 - 60
Rank change year-on-year
- 0
Contract jobs citing ITSM 4 0 2
As % of all contract IT jobs located in Glasgow 0.50% - 0.26%
As % of the Processes & Methodologies category 0.63% - 0.35%
Number of daily rates quoted 3 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£185 - £200
UK excluding London average daily rate £425 £375 £325
% change year-on-year
+13.33% +15.38%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.58 £14.00 £16.00
% change year-on-year
+11.28% -12.50%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
639 445 577
As % of all contract IT jobs located in Glasgow 79.88% 68.89% 73.79%
Number of daily rates quoted 323 244 295
Average daily rate £375 £370 £325
Average daily rate % change year-on-year
+1.35% +13.84%
90% offered a daily rate of more than £234 £250 £225
10% offered a daily rate of more than £625 £500 £425
UK excluding London average daily rate £375 £365 £365
% change year-on-year
+2.73% -
Number of hourly rates quoted 13 9 10
Average hourly rate £35.00 £12.50 £9.50
Average hourly rate % change year-on-year
+180.00% +31.57%
UK excluding London average hourly rate £26.83 £30.00 £28.50
% change year-on-year
-10.56% +5.26%

ITSM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Glasgow region.

ITSM Daily Rate Trend in Glasgow

ITSM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Glasgow region.

ITSM Hourly Rate Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 October 2014, IT contractor jobs across the Glasgow region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (100.00%) Service Management
2 4 (50.00%) ITIL
3 3 (37.50%) Remedy
3 3 (37.50%) SQL
3 3 (37.50%) SQL Server
3 3 (37.50%) IIS
3 3 (37.50%) Service Delivery
3 3 (37.50%) Change Management
3 3 (37.50%) Incident Management
3 3 (37.50%) Remedy ITSM
3 3 (37.50%) Change Control
4 2 (25.00%) InterSystems Cache
4 2 (25.00%) Business Analysis
4 2 (25.00%) InterSystems
4 2 (25.00%) Finance
4 2 (25.00%) .NET
4 2 (25.00%) Microsoft
5 1 (12.50%) PRINCE2
5 1 (12.50%) Project Management
5 1 (12.50%) Adobe
5 1 (12.50%) PRINCE2 Certification
5 1 (12.50%) NHS
5 1 (12.50%) Acrobat
5 1 (12.50%) Six Sigma
5 1 (12.50%) MS Office
5 1 (12.50%) Microsoft App-V
5 1 (12.50%) Management Information System
5 1 (12.50%) Banking
5 1 (12.50%) Degree
5 1 (12.50%) Application Packaging

ITSM
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 October 2014, IT contractor jobs across the Glasgow region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IIS
Applications
1 1 (12.50%) Acrobat
1 1 (12.50%) MS Office
Business Applications
1 3 (37.50%) Remedy ITSM
Database & Business Intelligence
1 3 (37.50%) SQL Server
2 2 (25.00%) InterSystems Cache
General
1 2 (25.00%) Finance
2 1 (12.50%) Banking
Job Titles
1 2 (25.00%) Incident Manager
1 2 (25.00%) Change Manager
1 2 (25.00%) Analyst
1 2 (25.00%) Support Analyst
2 1 (12.50%) Applications Support
2 1 (12.50%) Author
2 1 (12.50%) Programme Manager
2 1 (12.50%) Technical Author
2 1 (12.50%) Service Manager
2 1 (12.50%) Applications Support Analyst
2 1 (12.50%) Team Leader
2 1 (12.50%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 2 (25.00%) .NET
2 1 (12.50%) Application Packaging
Miscellaneous
1 1 (12.50%) NHS
1 1 (12.50%) Management Information System
Processes & Methodologies
1 8 (100.00%) Service Management
2 4 (50.00%) ITIL
3 3 (37.50%) Service Delivery
3 3 (37.50%) Change Management
3 3 (37.50%) Incident Management
3 3 (37.50%) Change Control
4 2 (25.00%) Business Analysis
5 1 (12.50%) PRINCE2
5 1 (12.50%) Project Management
5 1 (12.50%) Six Sigma
5 1 (12.50%) Release Management
5 1 (12.50%) Time Management
Programming Languages
1 3 (37.50%) SQL
Qualifications
1 1 (12.50%) PRINCE2 Certification
1 1 (12.50%) Degree
1 1 (12.50%) PRINCE2 Practitioner
System Software
1 1 (12.50%) Microsoft App-V
Systems Management
1 1 (12.50%) SCCM
Vendors
1 3 (37.50%) Remedy
2 2 (25.00%) InterSystems
2 2 (25.00%) Microsoft
3 1 (12.50%) Adobe