The table below looks at the statistics for ITSM skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 57 57 55
Rank change year-on-year
0 -2
Contract jobs citing ITSM 7 10 10
As % of all contract IT jobs located in Glasgow 1.04% 1.12% 1.42%
As % of the Processes & Methodologies category 1.29% 1.33% 1.79%
Number of daily rates quoted 0 4 8
Median daily rate - £338 £308
Median daily rate % change year-on-year
- +9.75%
UK excluding London median daily rate £385 £375 £350
% change year-on-year
+2.66% +7.14%
Number of hourly rates quoted 2 2 0
Median hourly rate £13.59 £16.05 -
Median hourly rate % change year-on-year
-15.34% -
UK excluding London median hourly rate £14.00 £13.14 £18.00
% change year-on-year
+6.54% -27.00%
ITSM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
543 752 558
As % of all contract IT jobs located in Glasgow 81.04% 84.30% 79.26%
Number of daily rates quoted 315 406 307
Median daily rate £350 £375 £350
Median daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £220 £245 £275
10% offered a daily rate of more than £450 £501 £425
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 4 29 2
Median hourly rate £13.73 £27.50 £24.00
Median hourly rate % change year-on-year
-50.09% +14.58%
90% offered a hourly rate of more than £13.45 £12.10 £18.00
10% offered a hourly rate of more than £30.00 £68.00 £30.00
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

ITSM
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Glasgow

ITSM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Glasgow region.

ITSM Daily Rate Trend in Glasgow

ITSM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Glasgow region.

ITSM Hourly Rate Trend in Glasgow

ITSM
Top 30 Related IT Skills in Glasgow

For the 6 months to 5 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for ITSM.

1 8 (88.89%) ITIL
1 8 (88.89%) Service Management
2 4 (44.44%) Service Delivery
2 4 (44.44%) SLA
3 3 (33.33%) Project Management
3 3 (33.33%) Continuous Improvement
4 2 (22.22%) Security Cleared
4 2 (22.22%) Disclosure Scotland
4 2 (22.22%) Server Virtualisation
4 2 (22.22%) Microsoft
4 2 (22.22%) Citrix
4 2 (22.22%) Citrix Certification
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) Windows
4 2 (22.22%) MCSE
4 2 (22.22%) MS Excel
4 2 (22.22%) SQL Server
4 2 (22.22%) IIS
4 2 (22.22%) SQL
5 1 (11.11%) SQL Server 2005
5 1 (11.11%) Incident Management
5 1 (11.11%) Degree
5 1 (11.11%) Computer Science
5 1 (11.11%) Problem Management
5 1 (11.11%) SCCM
5 1 (11.11%) SC Cleared
5 1 (11.11%) C
5 1 (11.11%) .NET
5 1 (11.11%) Change Management
5 1 (11.11%) Disaster Recovery

ITSM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) IIS
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
2 1 (11.11%) MS Project
Database & Business Intelligence
1 2 (22.22%) SQL Server
2 1 (11.11%) SQL Server 2005
Development Applications
1 1 (11.11%) Visual Studio
Job Titles
1 3 (33.33%) Service Manager
1 3 (33.33%) Supplier Manager
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Services Manager
3 1 (11.11%) .NET Developer
3 1 (11.11%) .NET Software Developer
3 1 (11.11%) Architect
3 1 (11.11%) Delivery Manager
3 1 (11.11%) Desktop Support
3 1 (11.11%) Developer
3 1 (11.11%) Junior
3 1 (11.11%) Junior Desktop Support
3 1 (11.11%) Network Architect
3 1 (11.11%) Services Delivery Manager
3 1 (11.11%) Software Developer
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
1 1 (11.11%) Web Services
Miscellaneous
1 1 (11.11%) Computer Science
1 1 (11.11%) Driving Licence
1 1 (11.11%) NHS
1 1 (11.11%) Private Cloud
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Windows 7
2 1 (11.11%) Windows 8
Processes & Methodologies
1 8 (88.89%) ITIL
1 8 (88.89%) Service Management
2 4 (44.44%) Service Delivery
3 3 (33.33%) Continuous Improvement
3 3 (33.33%) Project Management
4 2 (22.22%) Server Virtualisation
5 1 (11.11%) Change Management
5 1 (11.11%) Disaster Recovery
5 1 (11.11%) Escalation Management
5 1 (11.11%) Incident Management
5 1 (11.11%) Problem Management
5 1 (11.11%) TOGAF
5 1 (11.11%) Zachman Framework
Programming Languages
1 2 (22.22%) SQL
2 1 (11.11%) C
Qualifications
1 2 (22.22%) Citrix Certification
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
1 2 (22.22%) Security Cleared
2 1 (11.11%) Degree
2 1 (11.11%) SC Cleared
Quality Assurance & Compliance
1 4 (44.44%) SLA
2 2 (22.22%) Disclosure Scotland
System Software
1 1 (11.11%) Microsoft App-V
Systems Management
1 1 (11.11%) SCCM
Vendors
1 2 (22.22%) Citrix
1 2 (22.22%) Microsoft