The table below looks at the statistics for Service Management skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Management
Scotland / Glasgow
Rank 39 52 58
Rank change year-on-year
+13 +6
Contract jobs citing Service Management 11 6 5
As % of all contract IT jobs located in Glasgow 2.22% 0.88% 0.69%
As % of the Processes & Methodologies category 2.62% 1.16% 0.85%
Number of daily rates quoted 7 5 3
Median daily rate £355 £140 £388
Median daily rate % change year-on-year
+153.57% -63.87%
90% offered a daily rate of more than £231 £111 £378
10% offered a daily rate of more than £422 £350 £439
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
420 516 590
As % of all contract IT jobs located in Glasgow 84.68% 75.55% 81.38%
Number of daily rates quoted 217 294 342
Median daily rate £350 £338 £375
Median daily rate % change year-on-year
+3.70% -10.00%
90% offered a daily rate of more than £249 £213 £273
10% offered a daily rate of more than £491 £475 £463
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 8 4 8
Median hourly rate £37.50 £33.71 £17.50
Median hourly rate % change year-on-year
+11.24% +92.62%
90% offered a hourly rate of more than £17.32 £16.50 £15.26
10% offered a hourly rate of more than £61.77 £49.41 £25.50
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Glasgow region.

Service Management Daily Rate Trend in Glasgow

Service Management
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Glasgow region over the 3 months to 18 January 2017.

Service Management Daily Rate Histogram in Glasgow

Service Management
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Glasgow region.

Service Management Hourly Rate Trend in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 18 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Management.

1 12 (66.67%) ITIL
1 12 (66.67%) ITSM
2 5 (27.78%) Change Management
2 5 (27.78%) Firewall
2 5 (27.78%) Windows
2 5 (27.78%) LAN
2 5 (27.78%) WAN
2 5 (27.78%) Continuous Improvement
3 4 (22.22%) BMC
3 4 (22.22%) Incident Management
3 4 (22.22%) Security Cleared
4 3 (16.67%) Performance Management
4 3 (16.67%) Problem Management
4 3 (16.67%) Remedy ITSM
4 3 (16.67%) CMDB
4 3 (16.67%) SCCM
4 3 (16.67%) Asset Management
4 3 (16.67%) Remedy
4 3 (16.67%) Microsoft
4 3 (16.67%) SQL
4 3 (16.67%) Configuration Management
4 3 (16.67%) Windows Server 2008
4 3 (16.67%) Windows Server 2012
4 3 (16.67%) Application Performance Management
4 3 (16.67%) Windows Server
5 2 (11.11%) Private Cloud
5 2 (11.11%) MS Excel
5 2 (11.11%) Change Control
5 2 (11.11%) Workflow
5 2 (11.11%) WSUS

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (11.11%) MS Excel
2 1 (5.56%) Spreadsheet
Business Applications
1 3 (16.67%) Remedy ITSM
Cloud Services
1 1 (5.56%) SaaS
Communications & Networking
1 5 (27.78%) Firewall
1 5 (27.78%) LAN
1 5 (27.78%) WAN
Database & Business Intelligence
1 1 (5.56%) Oracle Database
General
1 1 (5.56%) Finance
1 1 (5.56%) Law
1 1 (5.56%) Telecoms
Job Titles
1 5 (27.78%) Network Engineer
2 4 (22.22%) Build Engineer
3 3 (16.67%) Administrator
4 2 (11.11%) Analyst
4 2 (11.11%) Consultant
4 2 (11.11%) Technical Administrator
5 1 (5.56%) Change Analyst
5 1 (5.56%) Implementation Engineer
5 1 (5.56%) Infrastructure Specialist
5 1 (5.56%) IP Network Engineer
5 1 (5.56%) Microsoft Consultant
5 1 (5.56%) Oracle DBA
5 1 (5.56%) Oracle Financials DBA
5 1 (5.56%) PMO Analyst
5 1 (5.56%) Service Management Consultant
5 1 (5.56%) Switch Engineer
5 1 (5.56%) Systems Engineer
5 1 (5.56%) Technical Specialist
5 1 (5.56%) Telecoms Analyst
5 1 (5.56%) Telecoms Business Analyst
Miscellaneous
1 3 (16.67%) CMDB
2 2 (11.11%) Private Cloud
3 1 (5.56%) Computer Science
3 1 (5.56%) Management Information System
3 1 (5.56%) User Experience
Operating Systems
1 5 (27.78%) Windows
2 3 (16.67%) Windows Server
2 3 (16.67%) Windows Server 2008
2 3 (16.67%) Windows Server 2012
3 1 (5.56%) Unix
3 1 (5.56%) Windows 10
Processes & Methodologies
1 12 (66.67%) ITIL
1 12 (66.67%) ITSM
2 5 (27.78%) Change Management
2 5 (27.78%) Continuous Improvement
3 4 (22.22%) Incident Management
4 3 (16.67%) Application Performance Management
4 3 (16.67%) Asset Management
4 3 (16.67%) Configuration Management
4 3 (16.67%) Performance Management
4 3 (16.67%) Problem Management
5 2 (11.11%) Change Control
5 2 (11.11%) Workflow
6 1 (5.56%) Agile Software Development
6 1 (5.56%) Migration
6 1 (5.56%) Service Delivery
6 1 (5.56%) Supplier Management
6 1 (5.56%) UML
6 1 (5.56%) Use Case
6 1 (5.56%) Waterfall
6 1 (5.56%) Workflow Management
Programming Languages
1 3 (16.67%) SQL
2 2 (11.11%) PowerShell
Qualifications
1 4 (22.22%) Security Cleared
2 2 (11.11%) DV Cleared
2 2 (11.11%) SC Cleared
3 1 (5.56%) Degree
3 1 (5.56%) ITIL Certification
System Software
1 1 (5.56%) Active Directory
Systems Management
1 3 (16.67%) SCCM
2 2 (11.11%) SCOM
2 2 (11.11%) WSUS
3 1 (5.56%) BMC PATROL
3 1 (5.56%) HP SiteScope
3 1 (5.56%) Oracle RMAN
Vendors
1 4 (22.22%) BMC
2 3 (16.67%) Microsoft
2 3 (16.67%) Remedy
3 1 (5.56%) Cisco
3 1 (5.56%) HP
3 1 (5.56%) Intel Security
3 1 (5.56%) Juniper
3 1 (5.56%) Oracle
3 1 (5.56%) ServiceNow
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Rate: £230.00 - £250.00 per day
Posted: 2 days ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Rate: £325.00 - £350.00 per day
Posted: 6 days ago