The table below looks at the statistics for Service Management skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Management
Scotland / Glasgow
Rank 39 50 53
Rank change year-on-year
+11 +3
Contract jobs citing Service Management 17 7 14
As % of all contract IT jobs located in Glasgow 3.04% 1.13% 1.77%
As % of the Processes & Methodologies category 3.55% 1.39% 2.13%
Number of daily rates quoted 13 6 7
Median daily rate £350 £120 £113
Median daily rate % change year-on-year
+191.66% +6.66%
90% offered a daily rate of more than £131 £99 £110
10% offered a daily rate of more than £416 £350 £305
UK excluding London median daily rate £405 £395 £375
% change year-on-year
+2.53% +5.33%
Number of hourly rates quoted 0 0 4
Median hourly rate - - £12.10
UK excluding London median hourly rate £13.75 £13.75 £16.25
% change year-on-year
- -15.38%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
479 504 658
As % of all contract IT jobs located in Glasgow 85.69% 81.69% 83.40%
Number of daily rates quoted 252 262 394
Median daily rate £358 £338 £395
Median daily rate % change year-on-year
+5.92% -14.55%
90% offered a daily rate of more than £237 £200 £281
10% offered a daily rate of more than £488 £450 £500
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+1.87% +0.29%
Number of hourly rates quoted 5 5 15
Median hourly rate £37.50 £32.50 £17.50
Median hourly rate % change year-on-year
+15.38% +85.71%
90% offered a hourly rate of more than £25.39 £30.00 £12.10
10% offered a hourly rate of more than £61.77 £33.00 £68.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Glasgow region.

Service Management Daily Rate Trend in Glasgow

Service Management
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Glasgow region over the 3 months to 27 February 2017.

Service Management Daily Rate Histogram in Glasgow

Service Management
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Glasgow region.

Service Management Hourly Rate Trend in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 27 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Management.

1 19 (70.37%) ITIL
2 13 (48.15%) ITSM
3 10 (37.04%) Microsoft
3 10 (37.04%) Windows
4 8 (29.63%) Change Management
4 8 (29.63%) Windows Server 2008
4 8 (29.63%) Change Control
4 8 (29.63%) Windows Server
5 7 (25.93%) Problem Management
6 6 (22.22%) Continuous Improvement
7 5 (18.52%) MS Excel
7 5 (18.52%) LAN
7 5 (18.52%) WAN
7 5 (18.52%) Firewall
7 5 (18.52%) Windows Server 2012
7 5 (18.52%) SCCM
8 4 (14.81%) SCOM
8 4 (14.81%) Security Cleared
8 4 (14.81%) PowerShell
8 4 (14.81%) WSUS
8 4 (14.81%) ITIL V3
8 4 (14.81%) Private Cloud
8 4 (14.81%) Incident Management
8 4 (14.81%) Active Directory
8 4 (14.81%) BMC
9 3 (11.11%) Terminal Server
9 3 (11.11%) Windows Server 2003
9 3 (11.11%) Configuration Management
9 3 (11.11%) Remedy
9 3 (11.11%) Citrix

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (18.52%) MS Excel
2 1 (3.70%) Spreadsheet
Business Applications
1 3 (11.11%) Remedy ITSM
Cloud Services
1 1 (3.70%) SaaS
Communications & Networking
1 5 (18.52%) Firewall
1 5 (18.52%) LAN
1 5 (18.52%) WAN
2 3 (11.11%) NAS
2 3 (11.11%) SAN
Database & Business Intelligence
1 1 (3.70%) Oracle Database
General
1 2 (7.41%) Telecoms
2 1 (3.70%) Finance
2 1 (3.70%) French Language
2 1 (3.70%) Law
2 1 (3.70%) Spanish Language
Job Titles
1 6 (22.22%) Analyst
2 5 (18.52%) Network Engineer
3 4 (14.81%) Build Engineer
4 3 (11.11%) Administrator
4 3 (11.11%) Consultant
4 3 (11.11%) Microsoft Consultant
4 3 (11.11%) Technical Analyst
5 2 (7.41%) Systems Engineer
5 2 (7.41%) Technical Administrator
6 1 (3.70%) 1st Line Support
6 1 (3.70%) Change Analyst
6 1 (3.70%) DBA
6 1 (3.70%) Deployment Manager
6 1 (3.70%) Infrastructure Specialist
6 1 (3.70%) IT Support Engineer
6 1 (3.70%) Oracle DBA
6 1 (3.70%) Service Analyst
6 1 (3.70%) Service Manager
6 1 (3.70%) Support Engineer
6 1 (3.70%) Technical Specialist
Miscellaneous
1 4 (14.81%) Private Cloud
2 3 (11.11%) CMDB
2 3 (11.11%) Data Centre
3 1 (3.70%) Driving Licence
Operating Systems
1 10 (37.04%) Windows
2 8 (29.63%) Windows Server
2 8 (29.63%) Windows Server 2008
3 5 (18.52%) Windows Server 2012
4 3 (11.11%) Windows Server 2003
5 2 (7.41%) Unix
5 2 (7.41%) Windows 10
6 1 (3.70%) Linux
Processes & Methodologies
1 19 (70.37%) ITIL
2 13 (48.15%) ITSM
3 8 (29.63%) Change Control
3 8 (29.63%) Change Management
4 7 (25.93%) Problem Management
5 6 (22.22%) Continuous Improvement
6 4 (14.81%) Incident Management
6 4 (14.81%) ITIL V3
7 3 (11.11%) Asset Management
7 3 (11.11%) Configuration Management
7 3 (11.11%) Server Virtualisation
8 2 (7.41%) Application Performance Management
8 2 (7.41%) Performance Management
8 2 (7.41%) Service Delivery
8 2 (7.41%) Workflow
9 1 (3.70%) Agile Software Development
9 1 (3.70%) Migration
9 1 (3.70%) UML
9 1 (3.70%) Use Case
9 1 (3.70%) Waterfall
Programming Languages
1 4 (14.81%) PowerShell
2 3 (11.11%) SQL
Qualifications
1 4 (14.81%) Security Cleared
2 2 (7.41%) DV Cleared
2 2 (7.41%) SC Cleared
3 1 (3.70%) Degree
3 1 (3.70%) HND
3 1 (3.70%) ITIL Certification
Quality Assurance & Compliance
1 1 (3.70%) PMO
1 1 (3.70%) SLA
System Software
1 4 (14.81%) Active Directory
2 3 (11.11%) Terminal Server
2 3 (11.11%) Virtual Servers
2 3 (11.11%) VMware Infrastructure
Systems Management
1 5 (18.52%) SCCM
2 4 (14.81%) SCOM
2 4 (14.81%) WSUS
3 1 (3.70%) BMC PATROL
3 1 (3.70%) Oracle RMAN
Vendors
1 10 (37.04%) Microsoft
2 4 (14.81%) BMC
3 3 (11.11%) Citrix
3 3 (11.11%) Remedy
3 3 (11.11%) VMware
4 1 (3.70%) Cisco
4 1 (3.70%) Intel Security
4 1 (3.70%) Juniper
4 1 (3.70%) Oracle
4 1 (3.70%) ServiceNow