The table below looks at the statistics for Service Management skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 49 44 61
Rank change year-on-year
-5 +17
Contract jobs citing Service Management 10 26 14
As % of all contract IT jobs located in Glasgow 1.69% 2.94% 1.63%
As % of the Processes & Methodologies category 2.05% 3.56% 2.00%
Number of daily rates quoted 7 12 8
Median daily rate £350 £363 £241
Median daily rate % change year-on-year
-3.44% +50.25%
90% offered a daily rate of more than £311 £115 £185
10% offered a daily rate of more than £366 £400 £314
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.83%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
487 730 699
As % of all contract IT jobs located in Glasgow 82.12% 82.58% 81.28%
Number of daily rates quoted 260 366 313
Median daily rate £375 £350 £363
Median daily rate % change year-on-year
+7.14% -3.44%
90% offered a daily rate of more than £280 £260 £250
10% offered a daily rate of more than £450 £425 £450
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 7 15 8
Median hourly rate £38.00 £42.50 £17.50
Median hourly rate % change year-on-year
-10.58% +142.85%
90% offered a hourly rate of more than £14.00 £12.35 £12.00
10% offered a hourly rate of more than £43.00 £65.00 £35.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Management
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Glasgow region.

Service Management Daily Rate Trend in Glasgow

Service Management
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Glasgow region.

Service Management Hourly Rate Trend in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Management.

1 15 (65.22%) ITIL
2 9 (39.13%) ITSM
3 6 (26.09%) Security Cleared
4 5 (21.74%) Service Delivery
5 4 (17.39%) Project Management
5 4 (17.39%) PRINCE2
5 4 (17.39%) Microsoft
5 4 (17.39%) SQL
5 4 (17.39%) MS Office
6 3 (13.04%) SC Cleared
6 3 (13.04%) Continuous Improvement
6 3 (13.04%) HP SiteScope
6 3 (13.04%) Windows
6 3 (13.04%) HP
6 3 (13.04%) SLA
6 3 (13.04%) Electronics
6 3 (13.04%) Military
6 3 (13.04%) Programme Management
7 2 (8.70%) Migration
7 2 (8.70%) Stakeholder Management
7 2 (8.70%) Change Management
7 2 (8.70%) Netcool
7 2 (8.70%) Web Services
7 2 (8.70%) Configuration Management
7 2 (8.70%) IBM
7 2 (8.70%) MS Excel
7 2 (8.70%) Citrix
7 2 (8.70%) CA
7 2 (8.70%) Red Hat
7 2 (8.70%) AIX

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) IIS
1 1 (4.35%) Oracle Application Server
1 1 (4.35%) WebLogic
Applications
1 4 (17.39%) MS Office
2 2 (8.70%) MS Excel
3 1 (4.35%) MS Project
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
1 1 (4.35%) LAN
1 1 (4.35%) SAN
1 1 (4.35%) VPN
1 1 (4.35%) WAN
Database & Business Intelligence
1 2 (8.70%) SQL Server
2 1 (4.35%) Oracle Database
2 1 (4.35%) Oracle Database 11g
2 1 (4.35%) SQL Server 2005
2 1 (4.35%) SQL Server 2008
Development Applications
1 1 (4.35%) Visual Studio
General
1 3 (13.04%) Electronics
1 3 (13.04%) Military
2 1 (4.35%) Finance
Job Titles
1 4 (17.39%) Service Manager
1 4 (17.39%) Supplier Manager
2 3 (13.04%) IT Manager
2 3 (13.04%) Programme Manager
2 3 (13.04%) Project Manager
2 3 (13.04%) Project Planner
3 2 (8.70%) IT Services Manager
4 1 (4.35%) .NET Software Developer
4 1 (4.35%) Deployment Manager
4 1 (4.35%) Deployment Project Manager
4 1 (4.35%) Implementation Engineer
4 1 (4.35%) IT Infrastructure Manager
4 1 (4.35%) IT Infrastructure Project Manager
4 1 (4.35%) Lead Project Manager
4 1 (4.35%) Monitoring Engineer
4 1 (4.35%) Monitoring Specialist
4 1 (4.35%) Project Assurance Manager
4 1 (4.35%) SC Cleared Project Manager
4 1 (4.35%) Systems Monitoring Engineer
4 1 (4.35%) Technical Assurance Manager
Libraries, Frameworks & Software Standards
1 2 (8.70%) Regular Expression
1 2 (8.70%) Web Services
2 1 (4.35%) .NET
2 1 (4.35%) Middleware
Miscellaneous
1 1 (4.35%) Analytical Skills
1 1 (4.35%) Computer Science
1 1 (4.35%) Data Centre
1 1 (4.35%) Fat Client
1 1 (4.35%) Management Information System
1 1 (4.35%) Private Cloud
1 1 (4.35%) Thin Client
1 1 (4.35%) User Experience
Operating Systems
1 3 (13.04%) Windows
2 2 (8.70%) AIX
2 2 (8.70%) HPUX
2 2 (8.70%) Linux
2 2 (8.70%) Red Hat Enterprise Linux
2 2 (8.70%) Solaris
3 1 (4.35%) Unix
3 1 (4.35%) Windows Server 2003
3 1 (4.35%) Windows Server 2008
3 1 (4.35%) Windows XP
Processes & Methodologies
1 15 (65.22%) ITIL
2 9 (39.13%) ITSM
3 5 (21.74%) Service Delivery
4 4 (17.39%) PRINCE2
4 4 (17.39%) Project Management
5 3 (13.04%) Continuous Improvement
5 3 (13.04%) Programme Management
6 2 (8.70%) Agile Software Development
6 2 (8.70%) Change Management
6 2 (8.70%) Configuration Management
6 2 (8.70%) Migration
6 2 (8.70%) Release Management
6 2 (8.70%) Security Architecture
6 2 (8.70%) Server Virtualisation
6 2 (8.70%) Service Design
6 2 (8.70%) Stakeholder Management
6 2 (8.70%) User Stories
7 1 (4.35%) Disaster Recovery
7 1 (4.35%) Performance Management
7 1 (4.35%) Performance Testing
Programming Languages
1 4 (17.39%) SQL
2 2 (8.70%) Bourne shell
2 2 (8.70%) Java
2 2 (8.70%) Korn
2 2 (8.70%) Perl
2 2 (8.70%) PowerShell
2 2 (8.70%) VBScript
Qualifications
1 6 (26.09%) Security Cleared
2 3 (13.04%) SC Cleared
3 1 (4.35%) Citrix Certification
3 1 (4.35%) Degree
3 1 (4.35%) ITIL Certification
3 1 (4.35%) MCSE
3 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 2 (8.70%) QA
3 1 (4.35%) Disclosure Scotland
System Software
1 1 (4.35%) KVM
1 1 (4.35%) Oracle RAC
1 1 (4.35%) RHEV
1 1 (4.35%) VMware ESX
1 1 (4.35%) VMware Infrastructure
Systems Management
1 3 (13.04%) HP SiteScope
2 2 (8.70%) Netcool
2 2 (8.70%) SCOM
3 1 (4.35%) Tivoli
Vendors
1 4 (17.39%) Microsoft
2 3 (13.04%) HP
3 2 (8.70%) CA
3 2 (8.70%) Citrix
3 2 (8.70%) IBM
3 2 (8.70%) Red Hat
4 1 (4.35%) Oracle
4 1 (4.35%) VMware