The table below looks at the statistics for Service Management skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Management
Rank 52 50 52
Rank change year-on-year
-2 +2
Contract jobs citing Service Management 13 18 17
As % of all contract IT jobs located in Glasgow 1.99% 2.05% 2.41%
As % of the Processes & Methodologies category 2.56% 2.46% 3.09%
Number of daily rates quoted 4 7 15
Median daily rate £431 £400 £295
Median daily rate % change year-on-year
+7.75% +35.59%
90% offered a daily rate of more than £354 £142 £170
10% offered a daily rate of more than £500 £425 £346
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 2 3 0
Median hourly rate £13.59 £12.10 -
Median hourly rate % change year-on-year
+12.29% -
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
508 731 551
As % of all contract IT jobs located in Glasgow 77.91% 83.26% 78.05%
Number of daily rates quoted 311 388 307
Median daily rate £343 £375 £350
Median daily rate % change year-on-year
-8.66% +7.14%
90% offered a daily rate of more than £225 £250 £263
10% offered a daily rate of more than £450 £500 £425
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 2 30 5
Median hourly rate £13.59 £31.70 £21.00
Median hourly rate % change year-on-year
-57.13% +50.95%
90% offered a hourly rate of more than £13.45 £13.00 £15.35
10% offered a hourly rate of more than £13.73 £39.00 £30.00
UK excluding London median hourly rate £33.00 £30.00 £30.00
% change year-on-year
+10.00% -

Service Management
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Glasgow

Service Management
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Glasgow region.

Service Management Daily Rate Trend in Glasgow

Service Management
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Glasgow region over the 3 months to 28 May 2016.

Service Management Daily Rate Histogram in Glasgow

Service Management
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Glasgow region.

Service Management Hourly Rate Trend in Glasgow

Service Management
Top 30 Related IT Skills in Glasgow

For the 6 months to 28 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Management.

1 16 (80.00%) ITIL
2 7 (35.00%) Microsoft
3 6 (30.00%) MS Excel
3 6 (30.00%) Service Delivery
3 6 (30.00%) ITSM
4 5 (25.00%) Continuous Improvement
4 5 (25.00%) PRINCE2
4 5 (25.00%) Windows
5 4 (20.00%) MCSE
5 4 (20.00%) Microsoft Certification
5 4 (20.00%) Security Cleared
6 3 (15.00%) Investment Banking
6 3 (15.00%) Windows 7
6 3 (15.00%) ServiceNow
6 3 (15.00%) Front Office
6 3 (15.00%) Programme Management
6 3 (15.00%) Banking
6 3 (15.00%) Degree
6 3 (15.00%) Change Management
6 3 (15.00%) Project Management
6 3 (15.00%) Active Directory
6 3 (15.00%) SLA
6 3 (15.00%) MCP
6 3 (15.00%) SQL
7 2 (10.00%) SQL Server
7 2 (10.00%) AIX
7 2 (10.00%) HPUX
7 2 (10.00%) Solaris
7 2 (10.00%) Linux
7 2 (10.00%) DHCP

Service Management
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) IIS
1 1 (5.00%) Oracle Application Server
1 1 (5.00%) WebLogic
Applications
1 6 (30.00%) MS Excel
2 1 (5.00%) MS Project
Business Applications
1 1 (5.00%) Eikon
Communications & Networking
1 2 (10.00%) DHCP
1 2 (10.00%) DNS
2 1 (5.00%) Firewall
2 1 (5.00%) LAN
2 1 (5.00%) SAN
2 1 (5.00%) VPN
2 1 (5.00%) WAN
Database & Business Intelligence
1 2 (10.00%) SQL Server
2 1 (5.00%) Oracle Database
2 1 (5.00%) Oracle Database 11g
2 1 (5.00%) SQL Server 2005
2 1 (5.00%) SQL Server 2008
Development Applications
1 1 (5.00%) Visual Studio
General
1 3 (15.00%) Banking
1 3 (15.00%) Front Office
1 3 (15.00%) Investment Banking
2 2 (10.00%) Finance
3 1 (5.00%) Retail
Job Titles
1 4 (20.00%) Supplier Manager
2 3 (15.00%) Analyst
2 3 (15.00%) Desktop Analyst
2 3 (15.00%) Programme Manager
2 3 (15.00%) Project Manager
2 3 (15.00%) Service Analyst
2 3 (15.00%) Service Manager
3 2 (10.00%) IT Manager
3 2 (10.00%) IT Services Manager
4 1 (5.00%) .NET Developer
4 1 (5.00%) 2nd Line Support Analyst
4 1 (5.00%) Deployment Manager
4 1 (5.00%) Deployment Project Manager
4 1 (5.00%) Desktop Support Analyst
4 1 (5.00%) Lead Project Manager
4 1 (5.00%) Service Support Manager
4 1 (5.00%) Technical Assurance Manager
4 1 (5.00%) Technical Leader
4 1 (5.00%) Technical Project Leader
4 1 (5.00%) Technical Specialist
Libraries, Frameworks & Software Standards
1 2 (10.00%) Web Services
2 1 (5.00%) .NET
2 1 (5.00%) Middleware
2 1 (5.00%) Regular Expression
Miscellaneous
1 1 (5.00%) Clustering
1 1 (5.00%) Driving Licence
1 1 (5.00%) Fat Client
1 1 (5.00%) Thin Client
Operating Systems
1 5 (25.00%) Windows
2 3 (15.00%) Windows 7
3 2 (10.00%) AIX
3 2 (10.00%) HPUX
3 2 (10.00%) Linux
3 2 (10.00%) Red Hat Enterprise Linux
3 2 (10.00%) Solaris
3 2 (10.00%) Windows Server 2003
3 2 (10.00%) Windows Server 2008
4 1 (5.00%) Unix
4 1 (5.00%) Windows Server
4 1 (5.00%) Windows XP
Processes & Methodologies
1 16 (80.00%) ITIL
2 6 (30.00%) ITSM
2 6 (30.00%) Service Delivery
3 5 (25.00%) Continuous Improvement
3 5 (25.00%) PRINCE2
4 3 (15.00%) Change Management
4 3 (15.00%) Programme Management
4 3 (15.00%) Project Management
5 2 (10.00%) Business Continuity
5 2 (10.00%) Business Continuity Management
5 2 (10.00%) Configuration Management
5 2 (10.00%) Server Virtualisation
5 2 (10.00%) Stakeholder Management
6 1 (5.00%) Asset Management
6 1 (5.00%) Capacity Management
6 1 (5.00%) Change Data Capture
6 1 (5.00%) Disaster Recovery
6 1 (5.00%) Performance Monitoring
6 1 (5.00%) Root Cause Analysis
6 1 (5.00%) Server Building
Programming Languages
1 3 (15.00%) SQL
2 1 (5.00%) Bourne shell
2 1 (5.00%) Java
2 1 (5.00%) Korn
2 1 (5.00%) Perl
2 1 (5.00%) PowerShell
2 1 (5.00%) VBScript
Qualifications
1 4 (20.00%) MCSE
1 4 (20.00%) Microsoft Certification
1 4 (20.00%) Security Cleared
2 3 (15.00%) Degree
2 3 (15.00%) MCP
3 2 (10.00%) SC Cleared
4 1 (5.00%) Citrix Certification
4 1 (5.00%) ITIL Certification
4 1 (5.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 2 (10.00%) Disclosure Scotland
3 1 (5.00%) QA
System Software
1 3 (15.00%) Active Directory
2 1 (5.00%) KVM
2 1 (5.00%) Oracle RAC
2 1 (5.00%) RHEV
2 1 (5.00%) VMware ESX
2 1 (5.00%) VMware Infrastructure
Systems Management
1 2 (10.00%) SCOM
2 1 (5.00%) Backup Exec
2 1 (5.00%) HP SiteScope
2 1 (5.00%) McAfee ePO
2 1 (5.00%) Nagios
2 1 (5.00%) NetBackup
2 1 (5.00%) Netcool
2 1 (5.00%) SCCM
2 1 (5.00%) Tivoli
Vendors
1 7 (35.00%) Microsoft
2 3 (15.00%) ServiceNow
3 2 (10.00%) Citrix
3 2 (10.00%) Red Hat
4 1 (5.00%) Apple
4 1 (5.00%) Bloomberg
4 1 (5.00%) CA
4 1 (5.00%) FactSet
4 1 (5.00%) Fidessa
4 1 (5.00%) HP
4 1 (5.00%) IBM
4 1 (5.00%) Intel Security
4 1 (5.00%) Oracle
4 1 (5.00%) Reuters
4 1 (5.00%) Symantec
4 1 (5.00%) VMware