The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Gloucester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 21 20 -
Rank change year-on-year
-1 -
Contract jobs citing Service Delivery 5 6 0
As % of all contract IT jobs located in Gloucester 3.50% 4.80% -
As % of the Processes & Methodologies category 6.76% 7.89% -
Number of daily rates quoted 2 3 0
Average daily rate
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£400 £400 -
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
Gloucestershire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucester region.

Processes & Methodologies Category
Gloucester
Contract IT job ads with a match in the
Processes & Methodologies category
74 76 38
As % of all contract IT jobs located in Gloucester 51.75% 60.80% 64.41%
Number of daily rates quoted 54 43 26
Average daily rate £400 £440 £375
Average daily rate % change year-on-year
-9.09% +17.33%
90% offered a daily rate of more than £340 £310 £324
10% offered a daily rate of more than £450 £505 £386
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 0 5 1
Average hourly rate - £12.00 £59.00
Average hourly rate % change year-on-year
- -79.66%
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Delivery
Jobs Demand Trend in Gloucester

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Gloucester region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucester

Service Delivery
Daily Rate Trend in Gloucester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Gloucester region.

Service Delivery Daily Rate Trend in Gloucester

Service Delivery
Hourly Rate Trend in Gloucester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Gloucester region.

Service Delivery Hourly Rate Trend in Gloucester

Service Delivery
Top 30 Related IT Skills in Gloucester

For the 6 months to 30 January 2015, IT contractor jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 5 (50.00%) ITIL
2 4 (40.00%) SharePoint
3 3 (30.00%) SLA
3 3 (30.00%) Service Management
3 3 (30.00%) Incident Management
3 3 (30.00%) Problem Management
3 3 (30.00%) SC Cleared
3 3 (30.00%) Security Cleared
4 2 (20.00%) Time Management
4 2 (20.00%) Windows Server 2008
4 2 (20.00%) SharePoint 2010
4 2 (20.00%) People Management
4 2 (20.00%) ISO/IEC 27001
4 2 (20.00%) Degree
4 2 (20.00%) Supplier Management
4 2 (20.00%) MCTS
4 2 (20.00%) MS Office
4 2 (20.00%) Stakeholder Management
4 2 (20.00%) Microsoft
4 2 (20.00%) Information Management
4 2 (20.00%) PRINCE2
4 2 (20.00%) Windows
4 2 (20.00%) MS Visio
4 2 (20.00%) ISO 9001
4 2 (20.00%) Microsoft Certification
4 2 (20.00%) PMP
4 2 (20.00%) PMI Certification
4 2 (20.00%) Internet
4 2 (20.00%) Project Management
5 1 (10.00%) TCP/IP

Service Delivery
Top Related IT Skills in Gloucester by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Gloucester region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) SharePoint
2 2 (20.00%) SharePoint 2010
Applications
1 2 (20.00%) MS Office
1 2 (20.00%) MS Visio
Communications & Networking
1 2 (20.00%) Internet
2 1 (10.00%) TCP/IP
2 1 (10.00%) Cisco ASA
Job Titles
1 2 (20.00%) Service Desk Team Leader
1 2 (20.00%) Service Performance Analyst
1 2 (20.00%) Report Manager
1 2 (20.00%) Service Performance Manager
1 2 (20.00%) Technical Project Manager
1 2 (20.00%) Service Analyst
1 2 (20.00%) Performance Manager
1 2 (20.00%) Report Analyst
1 2 (20.00%) Services Delivery Manager
1 2 (20.00%) Service Manager
1 2 (20.00%) Team Leader
1 2 (20.00%) Technical Manager
1 2 (20.00%) Delivery Manager
1 2 (20.00%) Performance Analyst
1 2 (20.00%) Project Manager
1 2 (20.00%) Analyst
1 2 (20.00%) Consultant
2 1 (10.00%) Network Engineer
2 1 (10.00%) Problem Manager
Operating Systems
1 2 (20.00%) Windows Server 2008
1 2 (20.00%) Windows
Processes & Methodologies
1 5 (50.00%) ITIL
2 3 (30.00%) Service Management
2 3 (30.00%) Incident Management
2 3 (30.00%) Problem Management
3 2 (20.00%) Time Management
3 2 (20.00%) People Management
3 2 (20.00%) Supplier Management
3 2 (20.00%) Stakeholder Management
3 2 (20.00%) Information Management
3 2 (20.00%) PRINCE2
3 2 (20.00%) Project Management
4 1 (10.00%) Network Design
Qualifications
1 3 (30.00%) SC Cleared
1 3 (30.00%) Security Cleared
2 2 (20.00%) Degree
2 2 (20.00%) MCTS
2 2 (20.00%) Microsoft Certification
2 2 (20.00%) PMP
2 2 (20.00%) PMI Certification
3 1 (10.00%) CCNP
3 1 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 2 (20.00%) ISO/IEC 27001
2 2 (20.00%) ISO 9001
Vendors
1 2 (20.00%) Microsoft
2 1 (10.00%) Cisco
2 1 (10.00%) HP