The table below looks at the statistics for ITSM skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 49 52 37
Rank change year-on-year
+3 -15
Contract jobs citing ITSM 3 3 5
As % of all contract IT jobs located in Gloucestershire 0.67% 0.60% 1.64%
As % of the Processes & Methodologies category 0.86% 0.84% 2.36%
Number of daily rates quoted 2 3 2
Average daily rate £125 £425 £342
Average daily rate % change year-on-year
-70.58% +24.45%
UK excluding London average daily rate £350 £373 £350
% change year-on-year
-6.04% +6.42%
Number of hourly rates quoted 1 0 0
Average hourly rate £12.00 - -
UK excluding London average hourly rate £13.00 £15.50 £20.00
% change year-on-year
-16.12% -22.50%
ITSM
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
349 359 212
As % of all contract IT jobs located in Gloucestershire 78.25% 71.80% 69.74%
Number of daily rates quoted 198 220 105
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £300 £310 £268
10% offered a daily rate of more than £513 £498 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 26 25 16
Average hourly rate £27.50 £40.00 £14.00
Average hourly rate % change year-on-year
-31.25% +185.71%
90% offered a hourly rate of more than £20.00 £27.50 £12.88
10% offered a hourly rate of more than £46.20 £44.00 £45.00
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

ITSM
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Gloucestershire region.

ITSM Daily Rate Trend in Gloucestershire

ITSM
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Gloucestershire region.

ITSM Hourly Rate Trend in Gloucestershire

ITSM
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Gloucestershire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +6 3 £125 -70.58%
Cheltenham - 1 - - 1
Stroud - 1 - -
ITSM
South West

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 13 February 2016, IT contractor jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 4 (100.00%) Cisco
1 4 (100.00%) Microsoft
1 4 (100.00%) Service Management
1 4 (100.00%) Security Cleared
2 3 (75.00%) ITIL V3
2 3 (75.00%) Telecoms
2 3 (75.00%) WAN
2 3 (75.00%) ITIL
2 3 (75.00%) Windows
2 3 (75.00%) MS Excel
3 2 (50.00%) MS Exchange
3 2 (50.00%) LAN
3 2 (50.00%) VoIP
3 2 (50.00%) MCP
3 2 (50.00%) MS Office
3 2 (50.00%) VPN
3 2 (50.00%) SLA
3 2 (50.00%) Citrix
3 2 (50.00%) Microsoft App-V
3 2 (50.00%) AppSense
3 2 (50.00%) Active Directory
3 2 (50.00%) Internet
3 2 (50.00%) Sophos
3 2 (50.00%) Infrastructure Management
3 2 (50.00%) BitLocker
3 2 (50.00%) Data Centre
3 2 (50.00%) Canon
3 2 (50.00%) Performance Optimisation
3 2 (50.00%) UAG
3 2 (50.00%) XenApp

ITSM
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
Applications
1 3 (75.00%) MS Excel
2 2 (50.00%) MS Office
3 1 (25.00%) MS Project
3 1 (25.00%) MS Visio
Business Applications
1 1 (25.00%) Remedy ITSM
Communications & Networking
1 3 (75.00%) WAN
2 2 (50.00%) Internet
2 2 (50.00%) LAN
2 2 (50.00%) VoIP
2 2 (50.00%) VPN
3 1 (25.00%) IP Telephony
3 1 (25.00%) MPLS
General
1 3 (75.00%) Telecoms
Job Titles
1 2 (50.00%) Analyst
1 2 (50.00%) Desktop Analyst
1 2 (50.00%) Desktop Engineer
1 2 (50.00%) Desktop Support
1 2 (50.00%) Desktop Support Analyst
1 2 (50.00%) Desktop Support Engineer
1 2 (50.00%) Infrastructure Analyst
1 2 (50.00%) Infrastructure Engineer
1 2 (50.00%) Infrastructure Support Analyst
1 2 (50.00%) Infrastructure Support Engineer
1 2 (50.00%) Support Analyst
1 2 (50.00%) Support Engineer
2 1 (25.00%) Data Centre Manager
2 1 (25.00%) Data Centre Project Manager
2 1 (25.00%) Infrastructure Manager
2 1 (25.00%) Infrastructure Project Manager
2 1 (25.00%) Project Manager
Miscellaneous
1 2 (50.00%) Computer Science
1 2 (50.00%) Data Centre
2 1 (25.00%) PMI
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows 7
3 1 (25.00%) Windows Vista
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) ITIL
2 3 (75.00%) ITIL V3
3 2 (50.00%) Infrastructure Management
3 2 (50.00%) Performance Optimisation
4 1 (25.00%) Critical Path Analysis
4 1 (25.00%) Data Analysis
4 1 (25.00%) PRINCE2
4 1 (25.00%) Project Management
4 1 (25.00%) Project Planning
4 1 (25.00%) SDLC
4 1 (25.00%) Stakeholder Engagement
Qualifications
1 4 (100.00%) Security Cleared
2 2 (50.00%) MCP
3 1 (25.00%) APMG
3 1 (25.00%) Degree
3 1 (25.00%) PMI Certification
3 1 (25.00%) PRINCE2 Practitioner
3 1 (25.00%) SC Cleared
Quality Assurance & Compliance
1 2 (50.00%) SLA
System Software
1 2 (50.00%) Active Directory
1 2 (50.00%) BitLocker
1 2 (50.00%) Microsoft App-V
1 2 (50.00%) UAG
1 2 (50.00%) XenApp
1 2 (50.00%) XenDesktop
Vendors
1 4 (100.00%) Cisco
1 4 (100.00%) Microsoft
2 2 (50.00%) AppSense
2 2 (50.00%) Canon
2 2 (50.00%) Citrix
2 2 (50.00%) Sophos
3 1 (25.00%) BMC
3 1 (25.00%) HP
3 1 (25.00%) IBM
3 1 (25.00%) LANDesk
3 1 (25.00%) Remedy