The first table below looks at the demand for ITSM skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Gloucestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 35 - -
Rank change year-on-year
- 0
Contract jobs citing ITSM 10 0 0
As % of all contract IT jobs located in Gloucestershire 2.56% - -
As % of the Processes & Methodologies category 3.86% - -
Number of daily rates quoted 3 0 0
Average daily rate £375 - -
UK excluding London average daily rate £354 £400 £398
% change year-on-year
-11.62% +0.62%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
259 235 634
As % of all contract IT jobs located in Gloucestershire 66.41% 71.21% 80.76%
Number of daily rates quoted 136 140 356
Average daily rate £425 £375 £425
Average daily rate % change year-on-year
+13.33% -11.76%
90% offered a daily rate of more than £320 £300 £300
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 31 19 38
Average hourly rate £35.00 £29.00 £25.00
Average hourly rate % change year-on-year
+20.68% +16.00%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
ITSM
South West

ITSM
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Gloucestershire

ITSM
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Gloucestershire region.

ITSM Daily Rate Trend in Gloucestershire

ITSM
Daily Rate Histogram in Gloucestershire

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Gloucestershire region over the 3 months to 18 April 2014.

ITSM Daily Rate Histogram in Gloucestershire

ITSM
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 18 April 2014, IT contractor jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 12 (92.31%) Service Management
2 9 (69.23%) ITIL
3 5 (38.46%) TCP/IP
3 5 (38.46%) CMDB
3 5 (38.46%) Problem Management
3 5 (38.46%) Release Management
4 4 (30.77%) Fat Client
4 4 (30.77%) VMware Infrastructure
4 4 (30.77%) Degree
4 4 (30.77%) DHCP
4 4 (30.77%) Thin Client
4 4 (30.77%) Telecoms
4 4 (30.77%) VMware
4 4 (30.77%) AppSense
4 4 (30.77%) VPN
4 4 (30.77%) DNS
4 4 (30.77%) Microsoft
4 4 (30.77%) Active Directory
4 4 (30.77%) Citrix
4 4 (30.77%) XML
4 4 (30.77%) Windows
5 3 (23.08%) SOAP
5 3 (23.08%) Web Services
5 3 (23.08%) HTML
5 3 (23.08%) JavaScript
5 3 (23.08%) Oracle
5 3 (23.08%) MS Office
5 3 (23.08%) CSS
5 3 (23.08%) SSL
5 3 (23.08%) LDAP

ITSM
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Gloucestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) IIS
1 1 (7.69%) SharePoint
1 1 (7.69%) MS Exchange
1 1 (7.69%) Exchange Server 2007
Applications
1 3 (23.08%) MS Office
1 3 (23.08%) MS Excel
Business Applications
1 2 (15.38%) Oracle 11i
Cloud Services
1 3 (23.08%) SaaS
2 1 (7.69%) Microsoft Azure
Communications & Networking
1 5 (38.46%) TCP/IP
2 4 (30.77%) DHCP
2 4 (30.77%) VPN
2 4 (30.77%) DNS
3 3 (23.08%) SSL
3 3 (23.08%) LDAP
4 1 (7.69%) Broadband
4 1 (7.69%) FTP
4 1 (7.69%) MPLS
4 1 (7.69%) BGP
4 1 (7.69%) EIGRP
4 1 (7.69%) X.21
4 1 (7.69%) Wi-Fi
4 1 (7.69%) IPsec
4 1 (7.69%) HSRP
4 1 (7.69%) Multicast
Database & Business Intelligence
1 2 (15.38%) Oracle Database
1 2 (15.38%) SQL Server
1 2 (15.38%) Oracle9i Database
2 1 (7.69%) Relational Database
Development Applications
1 1 (7.69%) VSS/SourceSafe
General
1 4 (30.77%) Telecoms
Job Titles
1 5 (38.46%) Analyst
2 3 (23.08%) Consultant
2 3 (23.08%) ServiceNow Consultant
3 2 (15.38%) Oracle DBA
3 2 (15.38%) Release Manager
3 2 (15.38%) DBA
4 1 (7.69%) Support Analyst
4 1 (7.69%) Database Analyst
4 1 (7.69%) Applications Support
4 1 (7.69%) Administrator
4 1 (7.69%) Senior Consultant
4 1 (7.69%) Applications Support Analyst
4 1 (7.69%) Windows Administrator
4 1 (7.69%) Windows Systems Administrator
4 1 (7.69%) Systems Administrator
4 1 (7.69%) Network Engineer
Libraries, Frameworks & Software Standards
1 4 (30.77%) XML
2 3 (23.08%) SOAP
2 3 (23.08%) Web Services
2 3 (23.08%) HTML
2 3 (23.08%) CSS
2 3 (23.08%) Ajax
2 3 (23.08%) Application Packaging
3 1 (7.69%) JDBC
Miscellaneous
1 5 (38.46%) CMDB
2 4 (30.77%) Fat Client
2 4 (30.77%) Thin Client
3 1 (7.69%) Blackberry
Operating Systems
1 4 (30.77%) Windows
2 3 (23.08%) Windows 7
3 2 (15.38%) UNIX
4 1 (7.69%) Windows Server 2003
4 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 12 (92.31%) Service Management
2 9 (69.23%) ITIL
3 5 (38.46%) Problem Management
3 5 (38.46%) Release Management
4 3 (23.08%) Asset Management
4 3 (23.08%) Knowledge Management
4 3 (23.08%) Incident Management
4 3 (23.08%) Workflow
4 3 (23.08%) Change Management
4 3 (23.08%) Performance Management
4 3 (23.08%) Mobile Device Management
5 2 (15.38%) Performance Monitoring
5 2 (15.38%) Database Security
6 1 (7.69%) Security Management
6 1 (7.69%) ITIL V3
6 1 (7.69%) Email Management
Programming Languages
1 3 (23.08%) JavaScript
2 2 (15.38%) C
Qualifications
1 4 (30.77%) Degree
2 3 (23.08%) Security Cleared
3 2 (15.38%) DV Cleared
3 2 (15.38%) Microsoft Certification
3 2 (15.38%) OCP
3 2 (15.38%) Oracle Certification
3 2 (15.38%) MCSE
3 2 (15.38%) MCSA
4 1 (7.69%) SC Cleared
Quality Assurance & Compliance
1 3 (23.08%) Sarbanes-Oxley
2 2 (15.38%) SLA
System Software
1 4 (30.77%) VMware Infrastructure
1 4 (30.77%) Active Directory
2 2 (15.38%) Oracle RAC
3 1 (7.69%) Terminal Services
3 1 (7.69%) Citrix Presentation Server
3 1 (7.69%) Microsoft Virtual Server
3 1 (7.69%) XenApp
3 1 (7.69%) vSphere
Systems Management
1 3 (23.08%) SCCM
2 2 (15.38%) Data Guard
3 1 (7.69%) WSUS
Vendors
1 4 (30.77%) VMware
1 4 (30.77%) AppSense
1 4 (30.77%) Microsoft
1 4 (30.77%) Citrix
2 3 (23.08%) Oracle
2 3 (23.08%) ServiceNow
3 1 (7.69%) Cisco
3 1 (7.69%) CheckPoint