The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 45 32 40
Rank change year-on-year
-13 +8
Contract jobs citing Service Delivery 12 7 6
As % of all contract IT jobs located in Gloucestershire 2.31% 2.40% 1.53%
As % of the Processes & Methodologies category 3.50% 4.64% 2.06%
Number of daily rates quoted 5 4 3
Average daily rate
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£400 £400 £265
Average daily rate % change year-on-year
- +50.94%
90% offered a daily rate of more than £355 £400 £221
10% offered a daily rate of more than £425 £400 £313
UK excluding London average daily rate £375 £358 £345
% change year-on-year
+4.89% +3.62%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £12.00
UK excluding London average hourly rate £13.50 £17.15 £19.00
% change year-on-year
-21.28% -9.73%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
343 151 291
As % of all contract IT jobs located in Gloucestershire 65.96% 51.71% 74.23%
Number of daily rates quoted 192 79 131
Average daily rate £425 £375 £388
Average daily rate % change year-on-year
+13.33% -3.22%
90% offered a daily rate of more than £300 £200 £300
10% offered a daily rate of more than £500 £450 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 19 17 38
Average hourly rate £27.50 £16.50 £36.00
Average hourly rate % change year-on-year
+66.66% -54.16%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Delivery
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Gloucestershire

Service Delivery
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Gloucestershire region.

Service Delivery Daily Rate Trend in Gloucestershire

Service Delivery
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Gloucestershire region.

Service Delivery Hourly Rate Trend in Gloucestershire

Service Delivery
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Gloucestershire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -4 3 £400 - 2
Cheltenham - - - -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 19 December 2014, IT contractor jobs across the Gloucestershire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 26 (68.42%) Security Cleared
2 18 (47.37%) DV Cleared
2 18 (47.37%) SLA
3 14 (36.84%) Finance
4 12 (31.58%) Telecoms
4 12 (31.58%) Service Management
4 12 (31.58%) ITIL
4 12 (31.58%) Business Development
5 11 (28.95%) SharePoint
6 10 (26.32%) Windows
7 9 (23.68%) Windows Server 2008
8 8 (21.05%) SC Cleared
9 7 (18.42%) Remedy
10 6 (15.79%) Project Management
10 6 (15.79%) Microsoft Certification
10 6 (15.79%) Microsoft
10 6 (15.79%) MCTS
10 6 (15.79%) SharePoint 2010
11 5 (13.16%) Time Management
11 5 (13.16%) PRINCE2
11 5 (13.16%) MS Office
11 5 (13.16%) MS Visio
11 5 (13.16%) Military
12 4 (10.53%) ISO 9001
12 4 (10.53%) UNIX
12 4 (10.53%) Internet
12 4 (10.53%) PMP
12 4 (10.53%) PMI Certification
12 4 (10.53%) SCCM
12 4 (10.53%) Supplier Management

Service Delivery
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Gloucestershire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (28.95%) SharePoint
2 6 (15.79%) SharePoint 2010
3 1 (2.63%) Lync
3 1 (2.63%) Exchange Server 2010
3 1 (2.63%) MS Exchange
Applications
1 5 (13.16%) MS Office
1 5 (13.16%) MS Visio
2 2 (5.26%) MS Excel
3 1 (2.63%) MS Project
Communications & Networking
1 4 (10.53%) Internet
2 2 (5.26%) SMS
3 1 (2.63%) SAN
Development Applications
1 2 (5.26%) MSI
1 2 (5.26%) ClearCase
General
1 14 (36.84%) Finance
2 12 (31.58%) Telecoms
3 5 (13.16%) Military
4 2 (5.26%) Legal
4 2 (5.26%) Publishing
Job Titles
1 18 (47.37%) Service Manager
2 9 (23.68%) Services Delivery Manager
2 9 (23.68%) Delivery Manager
3 5 (13.16%) Project Manager
3 5 (13.16%) Consultant
4 4 (10.53%) Technical Manager
4 4 (10.53%) Technical Project Manager
5 3 (7.89%) Senior Service Manager
5 3 (7.89%) Service Level Manager
5 3 (7.89%) Senior Manager
6 2 (5.26%) Applications Consultant
6 2 (5.26%) Service Analyst
6 2 (5.26%) Administrator
6 2 (5.26%) Performance Manager
6 2 (5.26%) Deployment Engineer
6 2 (5.26%) Performance Analyst
6 2 (5.26%) Report Analyst
6 2 (5.26%) Analyst
6 2 (5.26%) Report Manager
6 2 (5.26%) Service Performance Analyst
Miscellaneous
1 3 (7.89%) Analytical Skills
2 1 (2.63%) Open Source
2 1 (2.63%) Client/Server
Operating Systems
1 10 (26.32%) Windows
2 9 (23.68%) Windows Server 2008
3 4 (10.53%) UNIX
4 3 (7.89%) Windows 7
5 2 (5.26%) Windows Server 2003
5 2 (5.26%) Windows XP
5 2 (5.26%) Windows Vista
Processes & Methodologies
1 12 (31.58%) Service Management
1 12 (31.58%) ITIL
1 12 (31.58%) Business Development
2 6 (15.79%) Project Management
3 5 (13.16%) Time Management
3 5 (13.16%) PRINCE2
4 4 (10.53%) Supplier Management
5 3 (7.89%) Continuous Improvement
5 3 (7.89%) Process Improvement
5 3 (7.89%) Process Management
5 3 (7.89%) Change Management
5 3 (7.89%) ITSM
6 2 (5.26%) Stakeholder Management
6 2 (5.26%) Asset Management
6 2 (5.26%) Information Management
6 2 (5.26%) Configuration Management
6 2 (5.26%) People Management
6 2 (5.26%) Security Architecture
6 2 (5.26%) Incident Management
6 2 (5.26%) Unit Testing
Programming Languages
1 2 (5.26%) C
1 2 (5.26%) PowerShell
Qualifications
1 26 (68.42%) Security Cleared
2 18 (47.37%) DV Cleared
3 8 (21.05%) SC Cleared
4 6 (15.79%) Microsoft Certification
4 6 (15.79%) MCTS
5 4 (10.53%) PMP
5 4 (10.53%) PMI Certification
5 4 (10.53%) Degree
6 1 (2.63%) APMP
Quality Assurance & Compliance
1 18 (47.37%) SLA
2 4 (10.53%) ISO 9001
2 4 (10.53%) ISO/IEC 27001
3 1 (2.63%) QA
System Software
1 2 (5.26%) Active Directory
2 1 (2.63%) VMware ESX
Systems Management
1 4 (10.53%) SCCM
2 2 (5.26%) Forefront Identity Manager
2 2 (5.26%) WSUS
2 2 (5.26%) SCOM
3 1 (2.63%) MOM
3 1 (2.63%) Backup Exec
Vendors
1 7 (18.42%) Remedy
2 6 (15.79%) Microsoft
3 2 (5.26%) VMware
3 2 (5.26%) Altiris
3 2 (5.26%) HP
4 1 (2.63%) Lumension
4 1 (2.63%) Cisco
4 1 (2.63%) Oracle
4 1 (2.63%) McAfee
4 1 (2.63%) Sophos
4 1 (2.63%) Symantec